“it is very much ingrained in me that you do not manage a social wrong. you should be ending...

“It is very much ingrained in me that you do not manage a social wrong. You should be ending it.”

• - Phillip Mangano• Executive Director United States Interagency Council on

Homelessness

ReceptionWelcome guests and assess their needs.

February 7, 2008Lane County Fairgrounds Eugene,

Oregon

Ordinary People Doing Extraordinary Things to End Homelessness

Homelessness in our Community

94% of our community’s homeless population is from Lane County.

(Of 6,374 homeless program participants who sought services in Calendar Year 2006, OPUS/HMIS data).


Individuals, including children and youth, who lack a fixed, regular, and adequate nighttime residence.

Homelessness in our Community?


On any given night in Lane County

2,111 people are homeless

Combined: Lane County’s One Night Shelter (January 2008)And Street Count (January 2007)

Who is Homeless?

On any given night in Lane County

2,111 people are homeless


11,133 Individuals in 9,134 Households sought services in Calendar Year 2007

An additional 1,814 homeless individuals requested health services from Riverstone Health Clinic in Calendar Year 2007

(Homeless and receiving services at some point during the year) (OPUS/HMIS data)

Unduplicated count. Data collected from program enrollment day. Data collected from 14 Agencies providing 45 programs.

Who is Homeless?

Seeking help

11,133 Individuals sought services in 2007

1,965 homeless students in Lane County Schools


One Night Shelter Count - January 31, 2008

1,517 people were homeless on that night152 turned away due to lack of space37% of the 2,111 individuals reported

being chronically homeless

Who is Homeless?


Single Chronically Homeless Adults 37% of homeless individuals identified in the

2008 one-night shelter count were chronically homeless.

Veterans12% (4,560 of the 38,000) Veterans in Lane

County are homeless. (VA estimates, 2007)

Homelessness in our Community?

12% Veterans in Lane County are homeless

Homelessness


Why does this matter to you ?

We all pay for the consequences! $362

$858

$189

$359

Cost of an average emergency room visit

Daily cost at Johnson Unit (Psychiatric)8 days is average

Daily cost at Buckley detox3-4 days for alcohol, 4-5 days for heroin

Daily cost at Lane County Jail$126 for “housing” plus $233 for arrest & booking(2006 data)


Why does this matter to you ?

We all pay for the consequences!

OR

$833 MONTHLY COST of permanent supportive housing

67¢ Per person, per day local subsidy for low- income housing over the life of the project


Why Does this Matter to you?

If we address chronic homelessness:

• We will reduce unsanitary transient camps,

• No human waste in public places,

• Jails can house more serious violent criminals.


Why Does this Matter to you?

• People who can work will support themselves and contribute to the community.

• Our most vulnerable community members will be off the streets and in safe and secure housing.

• We will are all paying more now because 10% of the homeless population are overtaxing our services.


Poverty

People experiencing poverty are frequently unable to pay for housing, food, health care, transportation and childcare.

Homelessness and poverty are linked.

"Instead of serving homeless people endlessly, our mission is to end their homelessness."

- Phillip ManganoUnited States Interagency Council on Homelessness Executive Director


Project Homeless ConnectBegan in San Francisco in 2004

Over 150 projects in 115 cities in the U.S. have had a Project Homeless Connect.

Increase access to services for people who are homeless or at risk.

Raise awareness about homelessness.

Lane County Ten-Year Plan to End Chronic HomelessnessEngage the community in finding a solution for homelessness.Get community input and support!


Project Homeless Connect for Lane County

Project Homeless Connect for Lane County was conceived by local community leaders and private service providers:

• Lane County Human Services Commission • City of Eugene • City of Springfield• United Way of Lane County

Project Homeless Connect 20082nd Annual Event


Offers one day and one location to address basic needs and access critical services.

Engage and increases involvement of individual volunteers, the business and non-profit community.

Leverages private, corporate and foundation money and in-kind support.

Project Homeless Connect for Lane County


How it Works…

• Initial Planning• Secure a location – Lane Events

Center• Establish steering committee, 10

major task teams and 32 service area subcommittees.

• Weekly team leader meetings


PHC Task Teams

Administrative Support

Food

Fundraising

Guest Services and Outreach

Medical/Dental

Operations/Logistics

Public Relations/Media

Security

Service Providers

Volunteers


How it Works…

Outreach• 9,000 flyers, posters and bus

posters• Each flyer became a Lane Transit

District (LTD) bus pass• Tear-off LTD vouchers for travel to

the Lane County Events Center • City of Eugene: shuttle service from

shelters to Lane County Events Center

• LTD: coupons for transport to follow-up appointments


How it Works…

Event Day• Set up the day before – pipe and drape,

services ready to go!• Hospitality – be sure the guests feel

welcome• Hot Food – an important draw

Services Provided• Benefits, housing assistance, health, vision,

dental, confidential services, well-being, veterinary, haircuts, legal, information, plus more!


Outreach

• Flyers at service programs• Local non-profits pass the word • Advertising in the right places


Event Day

Guest Attendance: 1,158

Lane Events Center – Exhibit Hall


General

• 1,158 guest attended• 602 community volunteers• 281 service providers representing

81 businesses, government agencies, and non-profit service organizations

• 195 cash and in-kind donors


Reception

• Greet each guest• Share information about services

offered• Connect guests to their highest

priorities• Fill out a brief intake form

• Important data collected

• Volunteers help each guest get connected to services

Reception

Volunteers greet each guest and listen to their stories

Reception

Finding out what our guests need at intake/reception area


• 6 hours of entertainment,• 251 people received hair cuts,• 87 people had bikes exchanged for a

refurbished one,• 70 bikes repaired, • 32 people received a refurbished bike, • 33 new bike trailers, • 140 bike helmets, • 92 bike lights/vouchers,• 100 bells installed on bikes.

Hospitality ServicesShows the community cares

11 local musical acts, 6 hours of entertainment

Hospitality ServicesA warm welcome demonstrates a caring community

251 Haircuts

Hospitality ServicesDemonstrating a caring community

Awesome bike services!


Bike services



• 21 dogs and 8 cats kenneled during event

• 48 free spay/neuter vouchers distributed for use at Greenhill Humane Society

• 337 people received food for their pet

• 32 pets received flea treatment

• 27 pets received nail clipping

• 357 pet supplies given away(Carriers, leashes, blankets, etc.)


Pet services


Pet Services



Services Provided – Transportation

• 182 guests brought by Lane Transit District(LTD)

• 222 people transported by LTD after the even

• 412 people received LTD vouchers for follow-up appointments


Services Provided – Basic Needs

• Coffee and muffins in the concourse waiting area,

• Hot breakfast and lunch in the Café

• Parting gifts at exit,• Hygiene kits, • Phone cards,• Sleeping bags, blankets and coats,• T-shirts and socks,• Plus more!


Hot breakfast and lunch in the café thanks to Food for Lane County and Lane Community

College Culinary School

Drivers licenses , state IDs, apply for OHP



Services to meet basic needs such as birth certificates, state identification cards, service

information and referrals.


Major Services Provided• 776 Housing contacts,• 608 Contacts for Basic Needs,• 111 Vital signs checked,• 62 Oregon Health Plan applicants,• 189 Vision and hearing tests,• 42 Clothing vouchers,• 100 Legal contacts,• 66 Vouchers for dental follow-up,• 67 referred for medical follow-up,• 139 Physician or nurse consultations,• 74 Flu Shots.

Major Services Provided


• 84 Department of Human Services contacts,• 90 Social Security contacts,• 11 Senior & Disabled Services contacts, • 31 food stamps applications,• 42 tax help contacts,• 90 Social Security contacts,• 23 People registered to vote, • 20 Eugene Human Rights Commission

contacts.

High Demand Services

High Demand Services


Services Provided – Confidential

345 Confidential service contacts• 75 people received peer counseling

on domestic violence issues• 22 received HIV tests• 19 received Hepatitis C tests• 14 people received crisis counseling• 3 people received pregnancy tests• 212 people contacts made for

information and referral

Services - Confidential


Services Provided – Employment

• Total Contacts/Employment: 81

•81 people counseled by the Workforce Network about employment

Services - Employment


Services Provided – Families

Total contacts and services to families with children: 378• 9 families received Head Start applications• 8 families received parenting or child

development information• 3 people received information about

completing high school• 19 families received public school

information• 31 families received diapers or training

pants• 63 people received face painting• 251 information referral, program intake

and questions about services contacts made

Services – Families with children

•251 information referral, program intake and questions •about services contacts made

Services – Families with children

Services –Families with children

Families received Head Start applications


Services Provided - Recycling

Recycling• 10 cubic yard of material diverted

from landfill• 315 gallons of food waste diverted

for composting or chicken feed• 270 gallons of plastic waste diverted

from landfill

Services – Recycling

270 gallons of plastic waste diverted from landfill


Services Provided – Food

• 2,000 people seated in Cafe• Menu: omelets, burgers, Boca

burgers, ham and beans, chips, salad, fresh fruit, cookies, milk, water, coffee

Services – Food


Services Provided - Veterans

80 Veteran contacts• 49 contacts with the U.S. Dept. of

Veteran’s Affairs• 12 contacts were made with Lane

County Veteran’s Services• 8 contacts made by Veterans

Employment Services• 11 contacts: St. Vincent de Paul/Vet

LIFT

Services – Veterans


Services Provided - Housing

776 Housing contacts• 76 Energy conservation contacts• 78 Housing and Community Services

Agency (HACSA) applications submitted• 9 Sheltercare housing referrals• 8 New OUR Credit Union accounts

opened• 605 contacts made for information,

referral, questions about services and program intake

Services – Housing


Services Provided – Medical and Dental

• 800 people received dental hygiene kits• 184 dental consultations took place• 66 vouchers distributed for follow-up dental

appointments• 139 physician/nurse consultations took place• 67 people were referred for follow-up medical

appointments• 75 people were given prescription medication• 4 people received a pneumonia vaccination• 22 people received a tetanus immunization• 45 people received diabetes testing and

education• 111 people had their vital signs checked

Services – Medical and Dental

45 people received diabetes testing and education


139 physician/nurse consultations took place


184 dental consultations took place, 75 people were given prescription medication


Services Provided – Wellness

• 150 pair of reading glasses distributed• 44 eye exams and 44 pairs of glasses

by Rainbow Optics• 10 vision vouchers, SWEEP Optical

Laurel Hill• 37 people received acupuncture

treatments• 61 people received massage

treatments

Services – Wellness

44 eye exams and 44 pairs of glasses by Rainbow Optics


Items given away

• 2,001 pairs of socks• 1,256 clothing items• 1,135 gloves, hats, or

scarves• 834 hygiene kits• 772 sleeping bags• 452 blankets• 419 coats• 264 whistles or

flashlights• 200 packages of

diapers or training pants

• 171 backpacks• 163 underclothes• 155 books• 83 stuffed animals

or toys• 72 food snacks• 57 pairs of shoes• 31 school supplies• 1,500 60-minutes

phone cards

Services Provided

2,001 pairs of socks, 264 whistles or flashlights

Services Provided

834 hygiene kits, 772 sleeping bags

Services Provided

163 underclothes, 200 packages of baby items


Thanks!

• 197 Cash and in-kind donors• 602 Community volunteers• 281 Service providers• Extra-special thanks:

• United Way of Lane County• Lane Events Center• LTD• City of Eugene, City of Springfield,

Lane County


Budget

Cash RevenueIn-Kind DonationsPre-Event

• Printing• Advertising• Signs• T-Shirts for volunteers• Part-time Staff


Budget

Day of Event Costs• Set up

•Pipe and drape•Electrical

• Office Supplies

Direct Services• Medical and Dental Follow-up

Appointment Vouchers• Rental Assistance• Food


Next steps

• Create permanent affordable housing

• Increase the number of homeless persons successfully staying in permanent housing

• Increase the number of homeless persons moving from transitional housing to permanent housing

• Increase the number of homeless persons becoming employed

• Keep collecting data to identify people that are homeless and use the data to target services to end homelessness


Volunteer Comments

“I guess I really didn’t know what homelessness was until today.”

“Project Homeless Connect was a life changing experience for me.”

“This was an amazing day.”

“I just want to say how proud I am of all the people who did such an amazing job . . . If a measure of a community is how they care for those in need, then I think these two years of

PHC demonstrate what a great community this is.”-- Mayor Kitty Piercy


Guest Comments

“This was the most wonderful thing I’ve ever seen!”

“Today helped me get a job interview.”

“It was overwhelming how many people really care.”

“The volunteers were really helpful. This was the first time I’d been here and it was really helpful

to have all the information in one place.”

“If you dream alone, it’s just a dream. If you dream together, it’s reality.”

Brazilian Proverb

If we dream and work together as a community,

we can end homelessness.

“it is very much ingrained in me that you do not manage a social wrong. you should be ending...

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