it graduate recruitment - cuhkcpdc.osa.cuhk.edu.hk/file/news/2670/it_graduate...heritage founded in...
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IT Graduate
Recruitment
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Agenda
Introduction
IT Graduate Recruitment
Q & A Session
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Introduction
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Content
Jardine Matheson
Jardine OneSolution
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Jardine Matheson
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Heritage
Founded in 1832, Jardine Matheson is a regional conglomerate
and a Fortune Global 500 company (ranked 382, source: July 26,
2010, Fortune Magazine) with diversified businesses in Greater
China and Southeast Asia
Businesses include leaders in the fields of engineering and
construction, transport services, insurance broking, property
investment and development, retailing, restaurants, luxury
hotels, motor vehicles and related activities, financial services,
heavy equipment, mining and agribusiness
Primary share listing in London, with secondary listings in
Bermuda and Singapore
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Jardine Matheson
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Jardine Matheson
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An overview of JOS
A wholly-owned subsidiary of Jardine Pacific and a member of Jardine
Matheson Group
One of leading Asia based IT products
distribution and service companies
9 offices in Hong Kong, China, Malaysia and
Singapore, employing over 3,100 staff
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Key Milestones – A Journey
characterized by growth & success
60’s
70’s
80’s
90’s
Now
Supplier of electronic typewriters and
copiers
Office automation solutions Specialist
Networking solutions vendor
Expert in enterprise IT solutions
One-stop IT solutions provider
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Years Awards and Accreditation
2007 - 2010 Listed as Strategic 100 : Asia’s Premium IT Vendors - by MIS Asia Magazine
2008 – 2010, 2012
SMBWorld Awards : Best IT Outsourcing Services - by ComputerWorld Hong Kong
2008 Awarded the Standing Offer Agreements for the provision of Data Centre Services to HKSAR Government - by the Office of the Government Chief Information Officer (OGCIO)
2009 ISO 27001 Certification for the provision of data centre services to external customers, Hong Kong
2009 ISO/IEC 20000-1:2005 for Provision of IT Managed Services, Hong Kong
2009 ISO 9001:2008 Quality Management System Certification, Shanghai and Guangzhou, China
2009 ISO 9001:2008 Quality Management System Certification, Singapore
2010 The Best Consulting & Systems Integration Service Provider award, Hong Kong - by ezone
2010 ITIL v3 Expert Certification, Hong Kong - by United Kingdom's Office of Government Commerce
Awards and Accolades
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Our Business Model
Procuring/
Acquiring Values
Creating/
Integrating
Values
Delivering
Values
Suppliers
& Partners
Technology
& Solution
Framework
Service
Management
Framework
Customer
Service &
Support
Framework
Plan
Build
Operate
Manage
Customers
& Partners
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Our Value Proposition
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A unique hybrid business model comprising both direct end-user and
distribution businesses
Value-added distribution model, providing technical services and solutions
to customers and resellers
Represent renowned IT brands, providing the marketing and distribution of
IT hardware and software, telecommunication, networking and office
automation products
Number of Resellers: over 3,500
Serving over 20,000 enterprise customers, including the best-known
multinational and regional companies operating in Hong Kong, Singapore,
Malaysia, China and Macau, spanning industry sectors as Financial Services,
Trade and Commerce, Transportation and Logistics, Utilities and Telecom as
well as Government
Service capability includes IT break-fix maintenance, managed services,
enterprise systems & solution, professional outsourcing and data centre
services
Our Business
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Products, Solutions and Services
• Hardware: Desktop PC, Notebook PC,
LCD Monitor, Printer
• Software & Licensing: Operating System, Office
Business Applications, Endpoint Security & Management
Computer
Hardware
& Software
• Security Solutions
• Storage Solutions
• Enterprise Infrastructure Solutions
• Networking, Telephony & Unified Communications
Solutions
Enterprise
Systems
& Solutions
• Infrastructure Services
• Office Support Services
• IT Staff Outsourcing
• On-demand Services
Managed
Services
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Products, Solutions and Services
• Projectors & Projection screens
• Visual presenters & accessories
• Fax machines
• Binding machines
Office
Automation
Equipments
• Printing Supplies
• Files & Storage
• Desktop Stationery
• Packing & Mailing Supplies
Stationery,
Supplies
& Office
Consumables
Commercial
Application
Services
Tailor-made Application Solutions
Enterprise Resources Planning (ERP) Solutions
Customer Relation Management (CRM)
Solutions
Document Management System (DMS) Solutions
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Products, Solutions and Services
Hardware & System Maintenance
• Computer Products
• Office Products
• Enterprise Systems
Installation & Implementation Services
• Implementation Services
• Relocation Services
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Regional Coverage The only and single largest distribution
and service network in this part of the world for IT and related solutions and services
Coverage of key business centers and IT hubs for MNCs in the region
JOS commands one of the largest market shares in the Hong Kong systems integration market
Leading position in Malaysia, strong presence in Singapore
Growing share of FIE customers in PRC
Strategic alliances with key suppliers on regional basis
Consistent marketing, service and HR strategies throughout the region to enhance operating scale and shared synergy
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Banking & Finance Transportation & Logistics
Extensive Customer Base
Utilities & Telecom Trade & Commerce
Manufacturing Professional Services
Government Distribution
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Our People
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Management and Employees
Over 3,100 employees
One of the largest IT workforces in the region
A successful history of managing change and growth
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Human Capital
Total Staff = 3,129
(as at 31 Dec 2012)
Hong Kong & Macau
54% (1700)
Singapore 14% (424)
Malaysia 16% (492)
China 16% (513)
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Core Values Growth & Results Orientation
Rewards & Recognition
Customer Orientation
Team Work
Individual Respect
Flexibility & Adaptability
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josCare
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3 josCare committees are formed to arrange a full array of activities in
tight co-operation with Jardine Sports Association (JSA) and Jardine
Ambassadors (JA). JAs are selected from different
Jardine Matheson Group companies to help with various activities and
community service initiatives (in support of Mindset) of Jardine
Matheson Group.
Sports & Recreation
Community Service
Staff Welfare
josCare Committees
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Sports & Recreation
Annual Events
Singing Contest
Sports Carnival
Halloween Event
Walk for fortune
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Sports & Recreation Competitions McKenzie Cup Basketball Tournament
Ho Kun Yuen Cup 11-a-side Soccer Tournament
Kam Cheung Fai Cup Mini-soccer Tournament
Dragon Boat Race
Interest Groups Badminton Training Course
Karaoke Singing Class
Bowling Training Course
Make-up Workshop
Other Activities Staff Holiday Flats
Hiking (Spring & Autumn)
Squid Fishing
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Community Service
Mini Mindset Day
Visit Wellcome logistics centre with the
mentally recovered
Visit Old people’s home
Mindset Fun Day
Central Rat Race
Walk Up Jardine House
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Community Service
Caring company logo for 5 years
Job training program for the rehab
Computer/ workshop skills training for the rehab
Participate in Earth-Hour
Recycle policies and initiatives in place (use of recycle papers,
collection of foam box for customers, etc.)
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IT Graduate Recruitment
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3 Streams for Graduates to apply
Commercial Application Services
Enterprise Systems & Solutions
Managed Services
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JOS
Central Function
Professional Services
Commercial Application
Services
Enterprise Systems & Solutions
Managed Services
Desktop Services &
Support
Sales
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Reasons for Choosing JOS?
Fast track excellent prospect to Consultant level
Comprehensive 2-year training program
Each associate will be assigned a JOS Executive /
Senior Executive mentor for continuous
performance review
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Target Candidates
Bright graduates with honours degree preferably in
IT or Engineering related discipline
Not more than one year working experience
Self-motivated, open minded and innovative
A good team player with strong IT knowledge
Excellent communications and interpersonal skills
For Commercial Application Services stream Basic programming languages and platforms;
Knowledge in JAVA, MS SQL, C#, VB.NET and experience in web
programming will be advantage
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About the Program Program
Promote to Consultant / Technical Consultant on
satisfactory completion of the 2 Years Training
Program
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Professional Development
IT
Associate
Consultant /
Technical
Consultant
Senior
Consultant /
Senior
Technical
Consultant
Technical
Consulting
Manager /Project
Manager /
Service Manager
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Offer &
Confirmation Prospective Trainees
Interview
Communication Skills
Targeted
Promotion /
Publicity
Career Talks
in universities jos.com
Universities
websites Advertisements
Recruitment Talk --- Feb 2013
Interview --- 9-10 Apr 2013
Pipelines
Application
Screening Filtering Application
18 Feb – 8 Mar 2013
Offer Extension--- May 2013
Commencement – Jun 2013
Service Orientation Problem Solving
Work Attitude Comprehension of
Technical Information Career Aspiration
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Time Table
Recruitment Talks ---------------- Feb 2013
Application -------------------------- Feb 2013
Selection Process ---------------- Mar, Apr 2013
Offer Extension -------------------- May 2013
Commencement ---------------- Jun 2013
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Application Method
E-mail application :
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Thank you
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Commercial Application Services
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JOS
Central Function
Professional Services
Commercial Application
Services
Enterprise Systems & Solutions
Managed Services
Desktop Services &
Support
Sales
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What industries can experience
Multi-industries?
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Movie Stars……?
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Information Technology
Application Development !!
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Training Program
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Training Program
2 Years on-the-job Training Program
Level 1
Basic Web Programming Training
Basic Database Programming Training
Basic JOS Application Framework Training
Basic Reporting Training
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Training Program
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Training Program
Level 2
System Development Methodology Training
Program Development Skills Training
System Support Skills Training
Basic Technical Document Skills Training
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Training Program
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Training Program
Level 3
System Development Skills Training
Advanced Technical Document Skills Training
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Training Program
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Enterprise Systems & Solutions
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JOS
Central Function
Professional Services
Commercial Application Services
Enterprise Systems & Solutions
Managed Services
Desktop Services &
Support
Sales
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ESS Structure
Presales Team
• Provide technical design and solution to client
Project Delivery Team
• Provide project implementation and solution delivery service
Support Services Team
• Provide on-going support service
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Presales and Project Delivery Stream
Presales Requirement Collections
Solution Design
Proof of Concept
Delivery
Project Management
Solution Implementation
Job Rotation
Job Rotation
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What you can gain
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Presales Team
Products knowledge – functions and features
Set up product testing lab and POC
Design your own solution
Present your solution to customer
Enhance your self confidence & technical knowledge
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Delivery Team
Manage project in an organized manner
Manage project scope, time, change and risk
Technical implementation skill such as product integration
Enhance your problem solving skill
Feel the success of project completion
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Solution Samples
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Server Consolidations
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Storage Consolidations
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Network Infrastructure
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Unified Communication
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About The Program
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About The Program
2 years on-the-job training
Divided into 3 levels
Acquired professional certification in different technical areas
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About The Program
Level 1 - Basic IT Foundation Skill Training
Duration: 3 months
Contents
Overview of JOS Project Lifecycle
Information Technology Infrastructure Library
(ITIL) Foundation Training
Customer Service Skill Training
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About The Program Level 2 - Operating System Fundamental
and Technical Training
Duration: 9 months
Contents
Microsoft Server System Technical Training
Red Hat Linux System Technical Training
VMware technical Training
Certification
Microsoft server certification
Linux certification
Basic VMware certification
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About The Program Level 3 - Applications Servers Fundamental
and Technical Training
Duration: 12 months
Contents
Microsoft Applications Server Technical
Training
Other Applications Technical Training such
as backup solution, End Point protection,
etc.
Certification
Microsoft application server certification
Other applications certification
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Managed Services
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JOS
Central Function
Professional Services
Commercial Application Services
Enterprise Systems & Solutions
Managed Services
Desktop Services &
Support
Sales
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Infrastructure IT Service
Management
• Recurring Service Oriented – building long
term relationship with customers
• ISO20000:2011 and ISO9001:2008 certified
• ITIL based Service Lifecycle Management
Service Strategy
Service Design
Service Transition
Service Operations
Continual Service Improvement
1
5
4
3
2
Service
Lifecycle
Management
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Managed Infrastructure
Support Services
Cloud Services
Server and Network Support Services
Server and Network Security Management Services
Server Patch Management Services
Infrastructure Change Management
Infrastructure Event Monitoring Services
Infrastructure Incident and Problem Management
Etc.
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Data Center Managed
Services 1. Managed Location – for server
hosting of Outsourcing and Managed
Accounts
2. Co-location Area – for server hosting
of Co-location customers
3. BCP Rooms – Facilities available for
BCP customers for DR Drill and
Activation
4. Tape Library – Stores tapes for
Managed Accounts
5. Console Room – for remote
Operations Support
6. Security Management
(ISO27001:2005 certified)
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Managed Service Desk
1. Single-Point-of-Contact (SPOC)
Service Desk (SLA-based
Services)
2. Complete life-cycle incident and
requests management
3. Remote technical support
services
4. Sophisticated integrated
Incident Mgmt and Telephony
systems
5. Voice Recording System
6. 7 x 24 x 365 Round-the-clock
service
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Customers
Industries:
Banking and Finance
Commercial
Government
Public Utilities
Theme Park industry
Market Segments
Multinational / Regional Corporates
Small-to-Medium Enterprises
Small / Entry-Level Businesses
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People
Our most valuable asset is our
people, a team of highly motivated,
united and independent officers,
consultants and managers.
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Training Program
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Training Program
2 Years on-the-job Training Program
Level 1 - IT Foundation Skill Training
(Duration: 3 months)
Soft Skill Trainings
CS Skill, Presentation Skill, Project Lifecycle, Service
Lifecycle, ITIL
Basic Technical Trainings
Server/Desktop hardware components
Network components
Storage components
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Training Program
Level 2 – Infrastructure Foundation Training
(Duration: 9 months)
Foundation trainings on
Wintel server technologies (e.g. MS Window Server, AD,
Exchange, Backup/Restore, Security, etc)
Networking technologies (e.g. TCP/IP, Routing vs Switching,
Firewall, Wireless, etc)
UNIX / Linux technologies (e.g. AIX, Solaris, Redhat, SUSE, Event
Monitoring, etc)
Implementation and ongoing management practices
Completion of MCSA, CCNA and Junior Level Linux Certifications
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Training Program Level 3 – Infrastructure Intermediate Training
(Duration:12 months)
Intermediate trainings on one of the following streams
Wintel
Customization, clustering, virtualization, SAN, security control,
etc
Network
Layer 2/3 QoS, WLAN, VLAN, Routing, VPN, VoIP, Network
Management, Network Design practices, etc
UNIX/Database
UNIX platforms (e.g. AIX, Linux, etc), Web Application Server
(e.g. Tomcat, Websphere, etc), Databases (e.g. Oracle, SQL, etc)
Completion of suggested certifications in the focus stream
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