it governance by principle

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IT Governance by Principle How to govern IT by principles and standards Patrik Svensson,[email protected]

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A lean approach to IT governance with focus on human and technical aspects.

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Page 1: IT governance by principle

IT Governance by Principle

How to govern IT by principles and standards

Patrik Svensson,[email protected]

Page 2: IT governance by principle

IT functions organised by groups of systemsNormal with 1000’s of application on 100s of platforms Buy and build without technical principles and standards

Page 3: IT governance by principle

What?Human aspect Computer aspect

Our products

Cooling

Perimeter Network

Racks

Switch

Power

Containers

Servers

Internal Network

Presentation services

Application services

Data services

User services

Control services

Control services

Operating system

SoftwareHardwareUser Experience

Usability Fast

Simple Engaging

Innovative Universal

Profitable Beautiful

Trust Personal

(Data Center)

Page 4: IT governance by principle

Why?A proper user experience standard will increase focus on quality

in customer interactions

A modern software standard will make business and development teams more productive

An efficient hardware standard will help make the infrastructure more reliable and elastic

Page 5: IT governance by principle

How and who?

Central Software standards

(data centers)

Presentation services

Application services

Data services

User services

Control services

Control services

Operating system

Hardware architect Software architect

Cooling

Perimeter Network

Racks

Switch

Power

Containers

Servers

Internal Network

Local Hardware standards

(PC's, mobiles, etc)

Local Software standards

(PCs, mobiles, etc)

Presentation services

Application services

Data services

User services

Control services

Control services

Operating system

Cooling

Perimeter Network

Racks

Switch

Power

Containers

Servers

Internal Network

Central Hardware standards

(data centers)

Technical architect

Who

What

Executive support

How Enforcement during various forms of business strategy work

Enforcement during Program inception and initial phases

Enforcement in individual projects and initiatives

Enforcement for large change requests and releases

Governance Process Enforcement through Principles

User experience principles

Page 6: IT governance by principle

What is required?

• User experience competence for the human aspects

• Technical architects that cover hardware and software areas

• Executive support throughout the project

• Realistic implementation plans