KEY PROBLEM STATEMENT | NEEDThere are currently several identified weaknesses in the provision of last mile delivery by online merchants. These include:

> Outdated regulations around transfer of ownership > Antiquated business models among companies that provide logistical manpower> Lack of agility in supply of manpower

Advisory services that help clients assess different technology strategies, align strategy with business processes and help roll out new IT solutions

IT CONSULTING IN ECOMMERCE

PROCUREMENT CYCLEIdentified OpportunityThe opportunity has been identified & is yet to enter the RFP stage.

ADJACENT OPPORTUNITIES > On-demand Service Providers

OPPORTUNITY DEFINITION | IT CONSULTING | ECOMMERCE FULFILLMENT PLATFORM STRATEGY & FRAMEWORKThe project is aimed at creating a strategic framework for addressing gaps in the regulation and structure of the fulfillment of eCommerce particularly in relation to last mile delivery in Qatar.

STAKEHOLDERS> Ministry of Transport & Communications (MOTC)> Communication Regulatory Authority (CRA)> Ministry of Commerce & Industry (MOCI)> Fulfillment companies such as Qatar Post (Qpost), Aramex, DHL, etc.> Online merchants such as Zomato, Talabat, Doha Sooq, Qtickets, etc.> B2C online shoppers

OWNER AND SECTOROwner Ministry of Transport & Communications (MOTC) and Communications Regulatory Authority (CRA)

Sector eCommerce

TARGET MARKETTarget MarketThe B2C eCommerce penetration rate in Qatar is estimated at 15% which is equal to 400,000 online shoppers.

Target Users> B2C online shoppers TIMESPAN

Total duration of 1-2 years includingimplementation and testing

BUDGET ACROSS ECOMMERCE ECOSYSTEM The Qatar eCommerce market is expected to grow from USD$1.2 billion in 2017 to USD$3.2 billion in 2020.