isv product certification

Expander World 2009

SuperOffice Expander World 2009 Focus on the future...

ISV Product Certification

Expander World 2009


Why certify?

SuperOffice point of view• Make sure nothing goes

wrong in the database• Make it easier for our

sales and technical staff

• We do not certify the products functions, just the interaction with SuperOffice

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ISV point of view• Access to the whole

SuperOffice organisation• Quality assurance• OK by our sales staff to

offer to customers

Customer point of view• Reassurance and

confidence• Happy customers !

Expander World 2009


How to certify?

SuperOffice Partner Portal (http://partner.superoffice.com)• Instructions• WEB form• Certification database and tools

• Login provided through your partner contact at SuperOffice.

• Login is personal.• http://partner.superoffice.com.

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The certification process – step-by-step

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Certified product

Certification test

Receive feedback from certification consultant

Describe your product using a web form

Make your product meet the technical certification requirements

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The certification process - Detail

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~ 3 months

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Step 1

• Use the guidelines at Partner Portal and DevNet

• Download the certification package and get familiar with it.

• Download

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Prepare

http://partner.superoffice.com/Article.aspx?id=1499

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• Fill in a Certification form• It is “yours” until

submitted• Contact us at

[email protected] if you have any questions

• Submit when ready• Yes, you will be

invoiced….

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Step 2 Request

mailto:[email protected]

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• In step 3 we get the request as it is submitted

• We will give feedback• You will be contacted

and all pre requisites will be checked

• A date for test is booked

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Step 3 Test Setup

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• Performed on a set date• Certification Consultant

is logged in to your site• You are running the test

case(s)• Test logs collected

After test• Test results reviewed

and Test report prepared • protocol

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Step 4 Test

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• Result sent to ISV• If passed, handed to

Certification Board

• When certified, published as certified product on SuperOffice Intranet and Partner Portal

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Step 5 Result

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PartnerPortalhttp://partner.superoffice.com

Partner portal

http://partner.superoffice.com/partner/templates/Certification.aspx?id=1500

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The form

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The test protocol

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When certified• Published on

SuperOffice intranet

• Published on Partner Portal

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Current status

• Certified ISV products- DataSync.Net from Adwiza- Exchange/ Outlook Syncronizer from

Infobridge- Business Analyze from Business Analyze AS

• In process- SIS from SiteShop

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Test case

• You have to build the test case. • We will comment on the case and

come back to you.• Some hints:

• If working with UDFields, please include ALL types.

• Make a selection from the test database and update them back (Integrations)

• If applicable, make cases were “visible for” is used.(BI/ Select products)

• If you support more than one language, include all supported languages

• Our prime object is to verify that your product is acting “OK” towards the SuperOffice database/ application.

• We are not testing the quality of the actual product.

• We are not experts on your application so you have to guide us.

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Expander World 2009


New from 2010

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• SIM Support

• We strongly recommend that you create your own template based on SIM:s Integration Specification.

• Also appreciated if you produce Best Practice (BP) and Task Descriptions (TD) for your product.

• Two levels of certification

• Built for SuperOffice• The whole integration is

based on SuperOffice API:s

• Works with SuperOffice• The integration is

connected directly to the database and not through our API:s

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Your feedback is welcomed!

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Thanks for Your Attention!

isv product certification

Documents

superoffice expander

superoffice crm

test description

test tools

test protocol

test scenario

test cases

test script