istyle _ marketing plan
TRANSCRIPT
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2011
iStyle
Launch ofiStyle
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Marketing Plan for iStyle Brand Management
GROUP MEMBERS
Deepika Duggal 02
Rhea Thomas 06
Rahul Nair 07
Edwin James 14
Nita Nasa 32
Subodh More 34
Paul Manjaly 46
Vimal Kumar 53
SIESCOMS, EMBA, 3rd Semester
SIES College of Management Studies (SIESCOMS)
Sri Chandrasekarendra Saraswati Vidyapuram, Plot 1-E, Sector V,
Nerul, Navi Mumbai 400706.
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Table of Contents
1 Executive Summary ................................................................................................................. ...4
2 Introduction .............................................................................................................................. ...5
2.1 Overview and Trends of the Industry ....................................................................................5
2.2 Marketing Mix .......................................................................................................................6
2.3 Brand Elements .....................................................................................................................6
3 Launching of iStyle ........................................................................................................... ........8
4 Segmenting and Positioning .................................................................................................... ...9
5 Financial Projection ..................................................................................................................10
5.1 Financial & Marketing Objective .......................................................................................10
5.2 Head Quarter Plan ................................................................................................... ......... .10
5.3 Forecast Base ......................................................................................................................11
6 Launch Schedule for Year I, II, III ........................................................................................12
6.1 Year I ...................................................................................................................................12
6.2 Year II .......................................................................................................................... .......12
6.3 Year III ................................................................................................................................13
7 Contribution statement for Year I, II, III ..............................................................................14
7.1 Year I ...................................................................................................................................14
7.2 Year II .......................................................................................................................... .......15
7.3 Year III ................................................................................................................................16
8 Contingency Plan .............................................................................................................. ........17
9 Conclusion ..................................................................................................................................17
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1 Executive Summary
iStyle We dont just take care of your eyes, we style them.
As our caption suggests, we are a company that strives towards changing the
perception of people towards eyewear. No more would people consider spectacles as an
accessory for geeks or nerds, and gone is the time when people would fear the insults
attached with owning a pair of spectacles.
Our products are designed to reflect a large part of the user. This way, we are confident
that we can overcome competition and make our mark.
We will be catering to the Upper Middle and Middle Class segment, and will be
opening stores in strategically decided locations. We have selected the major
metropolitan cities to begin with.
Our 3 year Financial & Marketing objective highlights how we intend on expanding
our business over the years.
We are positive that our brand ISTYLE would be the next best thing in unconventional
eye wear.
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2 Introduction
Sunglasses or glares are a form of protective eyewear. Firstly, sunglasses are made to
prevent sunshine or other light of high energy. And also they can prevent the harmful
UV rays. Sunglasses can improve visual comfort and visual clarity by protecting the eye
from glare.
Apart from the function of sunglasses, nowadays, more
and more people, especially young people are paying
attention to the appearance of sunglasses. So sunglasses
judgment standards are varying from their function to
appearance. Although it is the fact, many famous
sunglasses such as Versace sunglasses are still paying
more attention to the quality than the appearance of their
sunglasses.
Hence, with iStyle as the slogan itself says We dont just takecare of your eyes, we style themwill change the perception of people towardseyewear.
2.1 Overview and Trends of the Industry
India is a very young nation with 85% of its population below the age of 45, and 55% of
its people below 25 years of age. Young adults, the group between 18 and 35 years,
represent nearly 25% of the consumer base in the country, and drive consumer and
lifestyle trends.
The demand is driven by demographics, fashion, and changing healthcare practices.
Aging population is increasing the demand for eye exams and glasses. Eye care has
evolved from age-related vision disorders to cosmetic concerns. Spectacles are
nowadays considered as personality enhancers and a fashion accessory.
In 2007, the prescription eyewear market in India was estimated to be worth Rs. 23
billion. India is predominately a glass lenses market (87% of total market) with sales of
approximately 115 million pieces per year.
The sunglasses market, growing steadily in the last five years, is further segmented byprice. The mid-priced segment (Rs. 700 to Rs. 2000) accounts for almost half of the
market, whereas high end and premium sunglasses account for 20% and 10% of the
market. The high and premium segments are growing faster than the rate of overall
market growth.
This segment is largely dominated by the unorganized sector, which accounted for 95%
of the prescription eyewear business. There is also a huge parallel market in unbranded
imported eyewear. This includes products that are mainly imported from the China, and
are available in the unorganized market at very low prices ranging from USD 2 to USD
10. These are mainly ophthalmic spectacles and usually feature low-quality plastic
lenses. A large variety of unbranded sunglasses are also available in this segment.
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Our exciting future will make iStyle the workplace of choice in attracting people thatwill drive change, be creative and innovative and be relentless in our pursuit of
Customer delight and Employee satisfaction.
2.2 Marketing Mix
Product:
Currently this will be a single variant product available in 3 colors (Silver, Gold
and Black). Features will be standard across all the colors.
For the GPRS Service, users can choose their telecom provider of choice.
Price
The NRV will be Rs.11,850 for all color options. MRP will be Rs.15,000.
Place
Initially, the product will be made available through all the leading electronics
showrooms in the Major metros.
We will also provide this through direct sales to the Police Force.
Promotion
Promotion will be through the following means:
TV Spots on a maximum of 5 channels with 1 spot per week
Print
Four Newspapers and twice a week
Four Magazines and once a fortnight
50 Billboards across the Major metros
Event Sponsorship (1 event per quarter)
150 Danglers
100 Posters
Gondolas at 10 Electronics Shops
2.3 Brand Elements
Character The Character who can be best identified with this Product is Tom Cruise.
Slogan We dont just take care of your eyes, we style them
Logo The logo depicts i for the individualand style for the individual
personality.
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iStyl
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3 Launching of iStyleCost per Unit (in Rs.)
Glass 250
Nose Pad 20
Ear Rubber 30
Frame 100
Paint (Frame) 20
Casing 50
Warranty and Description Materials 10
Assembly & Manufacturing Cost 200
Final Cost per Unit 680
Margin
Our Margin 30%
Net Realization Value Rs. 972/-
Price to Retailer with 20% Margin Rs. 1215/-
Maximum Retail Price with 10% Margin Rs. 1350/-
Yearly Projection
Customer Classification Socio Economic Class A (Sec A)
Units Per store 30 (It varies depending on the season)
Annual Projection for 1st year 16400 units
Annual Projection for 2nd year 26600 units (i.e. growth by approx. 62%)
Annual Projection for 3rd year 27950 units (i.e. growth by approx. 30%)
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4 Segmenting and Positioning
Target Segment: Age group of 18 to 35 years. (College Students &
Young working executives)
Positioning: Protect our eyes with iStyle
Communication: Style Your Eyes With iStyle
Positioning Statement
AtiStyle our mission is simple - to deliver you the highest quality eye care productsat the lowest prices. We want to become your natural choice for eye care products andestablish long term trustworthy relationships with our customers. When you want
fast, friendly service and great prices, we want you to think ofiStyle. Value for moneyand Customer delight in terms of our Products and Services are the primary driver for allour team
Our Purpose
To make every experience you have with iStyle memorable, convenient and affordable. Weare committed to ensuring that you'll enjoy every aspect of our service so much that you'llwant to return and share your experience with others
Our Values
These values underpin our business and are core to the ongoing development of ourcompany. We hold these values true as they form the foundation of our work culture andethics.
Respect and appreciate all of our team members as well as our customers
The pursuit of excellence and innovation
Honesty and integrity are essential to our success
Our Vision
iStyle will be the premier retailer of optical products. The value of our service and thereach of the internet will continue to allow us to touch a large and varied audience. Wewill work to inspire this audience and rapidly grow our market share and inspire our
customers to continually return to iStyle and to introduce their friends and colleagues toour products and high level of service and customer care
Our Goal
To be the market leader and innovator within the optical market by offering authenticproducts, professional and friendly service at great value creating Customer delight andloyalty
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5 Financial Projection
Year Cost of Goods Revenue Profitability
1
st
Rs.11158560/- Rs. 15940800/- Rs. 4782240/-
2nd Rs.18098640/- Rs.25855200/- Rs.7756560/-
3rd Rs.19017180/- Rs.27167400/- Rs.8150220/-
5.1 Financial & Marketing Objective
Year Financial Objective (Units) MARKETING Objective
(Market Size = Approx Rs. 100
Crores)
1st year 16400 1.59%
2nd year 26600 2.58%
3rd YEAR 27950 2.71%
5.2 Head Quarter Plan
HQ Launch Retailer Distributors ISR ASM
Mumbai Feb-11 10
1
2
1
Pune Apr-11 5 0
Delhi Feb-11 10
1
2
1
Kolkata Mar-11 5 1
Chennai Mar-11 10
1
2
1
Bangalore Apr-11 5 0
Total 45 3 7 3
ISR = Interim sales distributor for sales representative.
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5.3 Forecast Base
The Initial availability plank
No. ofDistributors
Avg. Outlets per
distributor15
1
SEC Class A 15
A Class
CoverageUnits per
storePTS
Total
PTS
15 30 29160.00 437400
29160.00 437400
Products MRP PTR PTS
iStyle 1350 1215.00 972.00
Total
Value Qty
1350 450
1350
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6 Launch Schedule for Year I, II, III
6.1 Year I
NRV
972.00 Feb-11 Mar-11 Apr-11 May-11 Jun-11 Jul-11 Aug-11 Sep-11 Oct-11 Nov-11 Dec-11 Jan-12 FY 11-12
Units 600 1100 1700 2000 1750 1150 1100 1100 1250 1550 1550 1550 1700
Valu e INR 583200106920
0
165240
0
194400
0
170100
0
111780
0
106920
0
106920
0
121500
0
150660
0
150660
0
150660
01652400
No. of
retail
shop
Mumbai 10 300 300 400 400 250 200 200 200 300 300 300 300 3450
Delhi 10 300 300 300 400 400 250 250 250 300 300 300 300 3650
Pune 5 200 300 200 150 150 150 150 150 150 150 1750
Bangalore 5 300 300 300 150 150 150 150 300 300 300 2400
Chennai 10 300 300 400 400 200 200 200 200 300 300 300 3100
Kolkata 5 200 200 200 200 200 150 150 150 200 200 200 2050
600 1100 1700 2000 1750 1150 1100 1100 1250 1550 1550 1550 16400
VALUE AT NRV = 15940800
SALES: 30 UNITS PER STORE
6.2 Year II
NRV
972.00 Feb-12 Mar-12 Apr-12 May-12 Jun-12 Jul-12 Aug-12 Sep-12 Oct-12 Nov-12 Dec-12 Jan-12 FY 12-13
Units 2250 2400 3300 3300 2500 1850 1800 1800 2100 2350 2350 2350 4650
Valu e INR 2187000233280
0
320760
0
320760
0
243000
0
179820
0
174960
0
174960
02041200
228420
0
228420
0
228420
04519800
No.
of
retail
shop
Mumbai 10 500 550 750 750 600 400 400 400 450 500 500 500 6300
Delhi 10 500 550 750 750 600 400 400 400 450 500 500 500 6300
Pune 5 250 250 350 350 250 200 200 200 250 250 250 250 2550
Bangalore 5 250 250 350 350 250 200 200 200 250 350 350 350 2850
Chennai 10 500 550 750 750 550 400 400 400 450 500 500 500 5750
Kolkata 5 250 250 350 350 250 250 200 200 250 250 250 250 2850
2250 2400 3300 3300 2500 1850 1800 1800 2100 2350 2350 2350 26600
VALUE AT NRV = 25855200
SALES INCREASED TO 50 UNITS PER STORE
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6.3 Year III
NRV
972.00 Feb-12 Mar-12 Apr-12 May-12 Jun-12 Jul-12 Aug-12 Sep-12 Oct-12 Nov-12 Dec-12 Jan-12 FY 11-12
Units 2475 2725 3300 3300 2750 1875 1800 1800 2475 2525 2525 2525 5200
Value INR240570
0
264870
0
320760
0
320760
0
267300
0
182250
0
174960
0
174960
0
240570
0
245430
0
245430
0
245430
05054400
No.
of
retail
shop
Mumbai 10 550 550 650 650 600 400 400 400 550 550 550 550 6400
Delhi 10 550 600 650 650 600 400 400 400 550 550 550 550 6450
Pune 5 275 375 450 450 275 200 200 200 275 275 275 275 2875
Bangalore 5 275 375 450 450 275 200 200 200 275 325 325 325 3025
Chennai 10 550 550 650 650 600 400 400 400 550 550 550 550 5850
Kolkata 5 275 275 450 450 400 275 200 200 275 275 275 275 3350
2475 2725 3300 3300 2750 1875 1800 1800 2475 2525 2525 2525 27950
VALUE AT NRV = 27167400
SALES INCREASED TO 55 UNITS PER STORE
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7 Contribution statement for Year I, II, III
7.1 Year I
Planned Launch Date: February-11
No. of Sales Executives: 45
Total Cost Rs.
Maximum Retail Price 1350.00
PTR 1215.00
Net Realization Value 972.00
Cost Of Goods 680.40
iStyle Sales
Sales (Units) 16400
Sales (Value) 15940800
LESS: Cost of Goods 11158560
A] Contribution I 4782240
B] Marketing Variable
ExpenseRate
Units /
store /
Qtr
Quantity Amount Explanations
Danglers 3.00 10 900 2700
Posters 1.50 10 900 1350
Gifts 2000.00 1 45 90000
Trade Schemes 5% 199260 only on 25% of the stock
Consumer Offers /
Promotion10% 398520
only on 25% of the stock (DURING
RAINY SEASON)
Transportation charges 20000 Yearly throughout the country
Product catalogues 370 12 540 200000Including photographer, aspiringmodels, studio rent, catalogue printing
Website 20000
C] Total Marketing
Variable Expense931830
Expenses as % to Sales 5.85
D] Contribution after
marketing Expense3850410
Contribution to Sales
(%)24.15
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7.2 Year II
Planned Launch Date: February-12
No. of Sales Executives: 45
Total Cost Rs.
Maximum Retail Price 1350.00
PTR 1215.00
Net Realization Value 972.00
Cost Of Goods 680.40
iStyle Sales
Sales (Units) 26600
Sales (Value) 25855200
LESS: Cost of Goods 18098640
A] Contribution I 7756560
B] Marketing Variable
ExpenseRate
Units /
store /
Qtr
Quantity Amount Explanations
Danglers 3.00 10 900 2700
Posters 1.50 10 900 1350
Gifts 2000.00 1 45 90000
Trade Schemes 5% 323190 only on 25% of the stock
Consumer Offers /
Promotion10% 646380 only on 25% of the stock
Transportation charges 20000
Product catalogues 370 12 540 200000Including photographer, aspiringmodels, studio rent, catalogue printing
Website 5000
C] Total Marketing
Variable Expense1288620
Expenses as % to Sales 4.98
D] Contribution after
marketing Expense6467940
Contribution to Sales
(%)25.02
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7.3 Year III
Planned Launch Date: February-12
No. of Sales Executives: 45
Total Cost Rs.
Maximum Retail Price 1350.00
PTR 1215.00
Net Realization Value 972.00
Cost Of Goods 680.40
iStyle Sales
Sales (Units) 27950
Sales (Value) 27167400
LESS: Cost of Goods 19017180
A] Contribution I 8150220
B] Marketing Variable
ExpenseRate
Units /
store /
Qtr
Quantity Amount Explanations
Danglers 3.00 10 900 2700
Posters 1.50 10 900 1350
Gifts 2000.00 1 45 90000
Trade Schemes 5% 339593 only on 25% of the stock
Consumer Offers /
Promotion10% 679185 only on 25% of the stock
Transportation charges 20000
Product catalogues 370 12 540 200000Including photographer, aspiringmodels, studio rent, catalogue printing
Website 5000
C] Total Marketing
Variable Expense1337828
Expenses as % to Sales 4.92
D] Contribution after
marketing Expense6812393
Contribution to Sales
(%)25.08
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8 Contingency Plan
10% of profit every year to be retained for back up
9 Conclusion
Considering that India has the worlds second largest population, of which nearly one-
third require some form of eye-sight correction, India represents a huge market
opportunity in the optical sector. However, the market is extremely fragmented,
complex, price sensitive, diverse and distribution driven.
Most consumers are ignorant about quality, brands, country of origin of product etc.,
and are largely guided by the opticians and of course the price. Hence, it is very
important to educate and train the trade.
Key market characteristics:
India is a highly price sensitive market though demand for premium / branded
goods is rapidly increasing, at a faster rate vis--vis the overall market
Mid price segment is most promising, with large volumes and decent margins
Low end segment has high inspirational value and would like to move up the
value chain
Medium and small sized cities are fast emerging has high potential markets for
life style products
Market segmentation and positioning is important as the expectations and paying
capacities differ across consumer segments in India. Therefore, new entrants should
preferably offer different products/brands for different segments giving value for price.
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