issue

INFORMATION SERVICES AT STIRLING UNIVERSITY

Your round up of the latest from

Information Services, delivering

university news to support both

staff and students.

Microsoft Office | Copy This | eBooks | SciELO Citation Index | Teaching Bites | Web of Science | Zoological Record | Top Downloads of Stirling Theses in 2013 | Forgotten username or password? | Twitter Promotes the Library Service |

contents

• Offi ce 365 ProPlus for PC (Offi ce 2013 ProPlus base applications: Word, Excel, PowerPoint, OneNote, Access, Publisher, Outlook, Lync)

• Offi ce 365 ProPlus for Mac (Offi ce 2011 for Mac base applications: Word 2011; Excel; PowerPoint, Outlook)

• Offi ce Mobile for iPhone/iPod Touch: Word mobile; Excel mobile; PowerPoint mobile; OneNote and Lync Mobile

• Offi ce Mobile for Android: Word mobile, excel mobile, PowerPoint mobile, OneNote and Lync mobile

Download Microsoft Offi ce FREE from your student email

NO 96 MARCH 2014

Trish Davey - Information Centre Manager

Information Services has launched a new feature of our Microsoft licence called Student Advantage. This allows our students (Undergraduates and Taught Postgraduates) to download Microsoft Offi ce 365 ProPlus onto their own equipment at no charge. Yes, that’s right, it’s not a misprint. It’s completely free! No cost, Zero pounds and the deal works for the duration of your study at Stirling.’

HERE’S WHAT’S INCLUDED

We have created an installation guide and FAQ page on the IS web site:

www.stir.ac.uk/is/student/it/purchasing/software/

Staff and Research Post Graduates may benefi t from a similar arrangement

whereby they can purchase Offi ce for a nominal fee (c.£9).

www.stir.ac.uk/is/staff/it/purchasing/software/ for more information.

2 www.stir.ac.uk/is

Valerie Wells - Academic Liaison and Development

University of Stirling staff and students now have access to SciELO (Scientific Electronic Library Online) Citation Index, a new product from Thomson Reuters, the producers of Web of Science.

Despite its title, this product isn’t just for natural scientists as it includes

literature from linguistics, letters and arts, social sciences, health and

human sciences as well as biology, agriculture, mathematics, engineering

and earth sciences. SciELO indexes the open access scholarly literature and

covers materials from Latin America, South Africa and the Caribbean.

It is possible to search SciELO in English, Spanish or Portuguese, and as all

the materials it contains are from open access journals, simply click on the

Full Text button to access your chosen articles online. Approximately 650

journals are contained within SciELO and it contains several million cited

references. Materials date from 1997 onwards.

The interface will be familiar to users of Web of Science and it has all the

functionality of the other Thomson Reuters products, including exporting

citations to RefWorks, sorting results by most highly cited articles, limiting

results by subject category, country / territory etc.

You can access SciELO from the A-Z list of online resources in the Portal.

More eBooks PleaseThe library completed a full EU tender last year, in collaboration with the other Scottish universities, for

the supply of eBooks. We now enjoy improved discount and services from our key suppliers.

As part of this process we have also secured access to a series of collections of eBooks from several key

publishers: Sage, Oxford UP, Palgrave, Wiley and Elsevier. Access to these collections has been provided

to all Scotland’s university libraries equally.

Well over 25,000 titles will be made available. Work to load these titles into the catalogue and onto

StirGate has begun and progress will be reported via the news blog and Twitter feeds.

Happy reading!

Colin Sinclair - Library Content Manager

Sarah Kevill - Academic Liaison and Development

New database - SciELO Citation Index – open access materials from Latin America.

The Intellectual Property Office, the official government body responsible for Intellectual Property Rights (IPR) in the United Kingdom, has just updated its Copyright Notice regarding digital images, photographs and the internet. This excellent new guidance document helps users to understand copyright basics regarding images. It covers topics such as who owns the copyright for an image, when you

require permission to use an image and the issues you need to be aware of if you wish to use images in your teaching which you may have found on the internet, taken on your camera phone or been sent by a friend or colleague. It’s an invaluable resource to make sure you stay on the right side of the law when using images. www.ipo.gov.uk/c-notice-201401.pdf

Copy This

3www.stir.ac.uk/is

Teaching BitesInformation Services is running a series of lunchtime events called ‘Teaching Bites’. Following on from the

success of the ‘Research Bites’ sessions which were aimed at researchers and which ran last semester, the

‘Teaching Bites’ events will run this semester and are aimed at improving teaching practice by promoting

some of the tools and resources available to teachers. Each session will run at lunchtime, starting at

midday and lasting approximately an hour. Attendees are encouraged to bring their lunch with them.

Here’s a list of the timetabled events so far:

Steve Boulton - Academic Liaison and Development

To sign-up for any of these sessions, log on to Succeed and go to the Learning & Development - My Learning module. Then navigate to > IT & Information Skills > Succeed Training to find the sign-up sheets. These sessions will also be available to remote campuses.

To register for remote access please email Simon Booth s.p.booth@stir.ac.uk.

Further sessions will also be scheduled, here are the provisional dates for them:

• 2nd April: 12.00-13.00: Discussion Tool, Blogs and Journals

• 9th April: 12.00-13.00: Turnitin

• 16th April: 12.00-13.00: Video (Listen Again, Lecture Capture, Screen casting)

• 23rd April: 12.00-13.00: Peer Marking

• 30th April: 12.00-13.00: Mind Genius

• 7th May: 12.00-13.00: Resource Lists - Smarter Working with your Reading List

• 14th May: 12.00-13.00: Copyright

Please keep an eye on the eLearning Blog http://e-learning.wordpress.stir.ac.uk/ and the Information Bulletin email for more details.

12th March: 12.00-13.00: Module Design - Make Your Succeed a Better Place

Building a module in Succeed where the content is easy for the students to navigate is not as straight-forward as it might first appear. This session looks at some easy wins:

• Using Content Areas affectively• Naming Content and the Description area• Use of the Table of Content (left-hand menu/

navigation)• Consistency

19th March: 12.00-13.00: Blackboard Collaborate

This session will look at the peer-to-peer Conferencing tool Blackboard Collaborate and how you may use this in your teaching. Collaborate allows a meeting or teaching session to take place online, with audio, video and a working whiteboard area which can be used to share slides, work collaboratively on documents or conduct a web tour. The session will cover the equipment needed to run a Blackboard Collaborate session, how to set a session up, get started and some tips and tricks on its use.

26th March: 12.00-13.00: Quizzes / Surveys

The session will look at the Tests, Surveys and Pools area of Succeed. Users will be shown how to set up a test or a survey and how to add questions to it. An explanation of the available question types will be given. The session will also cover how to edit the settings for a test or survey so it is made available to the relevant users at the relevant time, including how to set up exceptions for AAA students who require more time to complete their assessments. An explanation will also be given of the question pool, and how to add questions to this pool, and how to select questions from the pool to add to tests and surveys.

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Web of Science New Release – Not Just for Scientists

T he service has also undergone a ‘rebranding’. You might think a

rebranding would take the opportunity to clarify that Web of Science

covers far more than science. Not so, the rebranding has a different focus.

The term ‘Web of Science’ has been retained but now refers to the whole

product platform, whilst what was traditionally called Web of Science (the

various Citation Indexes) is now renamed, ‘Web of Science Core Collection’. I’m

not totally convinced by this rebranding, it seems a little confusing, but I suspect

it is the result of some lengthy, expensive process and that we’ll need to bear

with it for some time.

The Web of Science Core Collection now covers a number of databases,

perhaps more than you might have realised. In total the Core Collection

searches over 55 million records from the top journals, conference proceedings,

and books in the sciences, social sciences, arts and humanities.

The Core Collection covers

The Citation Databases

Science Citation Index 1900 onwards

Social Sciences Citation Index 1900 onwards

Arts and Humanities Citation Index 1975 onwards

Conference Proceedings Citation Index- Science 1990 onwards

Conference Proceedings Citation Index- Social Science & Humanities

1990 onwards

Book Citation Index– Science 2005 onwards

Book Citation Index– Social Sciences & Humanities 2005 onwards

Plus:

Current Chemical Reactions(Includes Institut National de la Propriete Industrielle structure data back to 1840)

1986 onwards

Index Chemicus 1993 onwards

Along with the Web of Science Core Collection the wider Web of Science platform covers:

BIOSIS Citation Index 1926 onwards

Current Contents Connect 1998 onwards

Data Citation Index 1900 onwards

Derwent Innovations Index 1963 onwards

MEDLINE 1950 onwards

SciELO Citation Index 1997 onwards

Zoological Record 1864 onwards

There’s a 5 minute Quick Tour video of the new Web of Science interface

available from: http://wokinfo.com/training_support/training/web-of-knowledgeOne of the great strengths of a number of the Web of Science databases is

the ability to carry out a Cited Reference search. This type of search allows

you to see which papers (from within Web of Science) have cited an article

of interest. This allows you to track mentions of a piece of research through

time. For more information, see the video on Citation Sources in the Web

of Science at: http://wokinfo.com/training_support/training/web-of-knowledgeTo access Web of Science: Login to the Portal, choose the A-Z List of Online

Resources, then ‘W’ and then choose either ‘Web of Science - All Databases’

or ‘Web of Science Core Collection’.

If you are still using an old version of the Internet Explorer browser you may

need to change the browser mode for Web of Science to display properly:

with Web of Science open in your browser, press the F12 key on your

keyboard. Then at the bottom of your browser screen - change the Browser

Mode to Internet Explorer 9. Then select F12 again.

During January a new release of Web of Science was produced. The main changes are a redesigned interface and a new ability to refi ne results to Open Access titles

New Search page – shows the Collection

you are currently searching

Use the Search History to combine previous searches and build a

search step-wise

Select the More Settings option to specify particular databases to search – note that despite its name Web of

Science covers: Social Sciences, Arts and Humanities, as well as Science.

Has an “Add Another Field” link to add extra

search boxes

Change the type of search using the Change the type of search using the drop down menu above the search boxdrop down menu above the search box

Results screen with new option to refi ne by Results screen with new option to refi ne by Open Access – this allows you to refi ne your results to those articles that were published

within Open Access journals

One of the strengths of many Web of Science databases is the ability to see how many other

articles have cited an article of interest – click on the Times Cited number to see the list of citing articles

Clare Allan - Academic Liaison and Development

5www.stir.ac.uk/is

New Library Database: Zoological Record

Due to our involvement with SHEDL (Scottish Higher Education Digital Library, a collaborative procurement programme) our Library now has access to the database Zoological Record. Zoological Record is

the world’s most comprehensive index to zoological and animal science literature. It covers all aspects of animal biology including: behaviour, biodiversity, conservation, ecology, physiology, taxonomy, evolution, nomenclature and zoogeography. This is an excellent addition to our range of library databases. Zoological Record covers more than 5,000 journals (3,200 of which are not covered by BIOSIS Citation Index or Web of Science Core Collection) plus it also covers many other sources of information including books, reports, and meetings. Zoological Record is also the oldest continuing database for animal biology with coverage back to 1864.Zoological Record is useful for fi nding information on all aspects of animal biology, palaeobiology and zoology. It focuses on the natural biology of animals (fossil, recent, whole animal, behavioural, environmental and cellular studies). While the focus of coverage is on the biology of the animal in its natural habitat, this does not preclude the inclusion of experimental studies. Articles dealing with the use of domestic species or animals normally used for experimental purposes are generally excluded, however, unless the information relates back to the natural biology of the animal. Studies on modern humans and use of animals as models for human studies are also excluded.Zoological Record is one of the databases available via the Web of Science platform and so has the same look and basic search functionality as the other Web of Science databases. It is a very structured database, however, so you can also use this structure in your searching. Each record has a number of indexing terms added to describe the subject content of the article. These indexing terms are displayed in the Categories/Classifi cation section at the foot of the detailed record view.

The Categories/Classifi cation section is shown at the foot of each detailed record display. Each blue highlighted term is a hyperlink which

will retrieve all other records with this same indexing term.

You can search across all the indexing terms using the Subject Descriptors search option on the Basic Search page. When you select Subject Descriptors, a ‘Select from Thesaurus’ link appears.

You can search for terms across the whole thesaurus using the Find box. Or browse the categories: Subject,

Geographical, Palaeontological, Systematic, Taxa Notes

Once you fi nd a useful index term, click on the T for the thesaurus details on when this term is used. Then click on Add to transfer the selected term to the box at the foot of the screen. Then click OK to transfer the

term to the search screen

Using the indexes and thesaurus to identify preferred search terms you will improve the precision and relevance of the results you fi nd.To access Zoological Record: Login to the Portal, select the A-Z List of Online Resources, then ‘Z’ and fi nally ‘Zoological Record’. Click on the Info symbol next to Zoological Record in the A-Z listing to see the guide about Zoological Record, which includes a short video on searching the database.

Access Zoological Record from the link in the A-Z list. Click on the Info symbol for the search guide and video.

Clare Allan - Academic Liaison and Development

To search across the indexing terms added to records, choose the Subject Descriptors option from

the drop down menu on the Basic Search Screen

Choose the Select from Thesaurus link to Choose the Select from Thesaurus link to browse or search the preferred indexing

terms to use in your search.

The Subject Descriptors thesaurus is split into different Categories to help you fi nd the preferred indexing terms to use in your search. You can either search across the whole thesaurus or browse each category.

Top Downloads of Stirling Theses in 2013

Doctoral theses from the University of Stirling are included in the British Library’s EThOS Service: http://ethos.bl.uk/. This is a service that allows anyone from around the world to request an electronic copy of the full-text of a UK thesis.

Since 2007 Stirling’s theses have been made available in our institutional Open Access research repository STORRE: http://storre.stir.ac.uk. These theses are automatically harvested into EThOS. Also, if someone requests an older thesis then the thesis is digitised and added to EThOS so that it is then available for others to download immediately.During the year of 2013 a total of 724 University of Stirling PhD theses were downloaded from the EThOS Service. A number of these titles were downloaded more than once, so the total number of individual downloads of Stirling theses was 2,211.Stirling theses were downloaded by readers from across the world, from a total of 92 different countries. The top 10 countries downloading Stirling theses were:

Rank Title Downloads

1 Developing a conceptual framework for integrating risk management in the innovation project. By Khorakian, Alireza (2011) 22

2 The Relevance of International Financial Reporting Standards to Saudi Arabia : Stakeholder Perspectives. By Alkhtani, Sultan S. (2010)

21

3 The Application of Business Risk Audit Methodology Within Non-Big-4 Firms. By Kutum, Imad (2010) 20

=4 An entrepreneurship perspective on the formation and growth of business groups in the small business sector. By Iacobucci, Donato (2009)

18

=4 Making sense and finding meaning : comparing narratives of older people with dementia and carers about the quality of an ordinary life. By Robertson, Jane M. (2010)

18

=6 Cost information for corporate social responsibility performance. By Metwally, El-Sayed Samy Wahbah El-Sayed (1979) 15

=6 Retailer Brand Development and Handling Processes : A Comparative Study of Tesco Korea and Local Korean Retailers. By Cho, Young-Sang (2010)

15

=6 The influence of leadership style on internal marketing in retailing. By Mat, Johari (2008) 15

=9 Chinese bank's credit risk assessment. By Mu, Yuan (2007) 14

=9 Sustainable development indicators and local government. By Rowan, Lesley (2002) 14

=9 The role of quality in the management of projects. By Flett, Peter (2001) 14

=12 Customer relationship management : a qualitative cross-case analysis in the UK and Saudi Arabia. By Ali, Inass (2007) 13

=12 Promoting social change in the Arab Gulf : two case studies of communication programmes in Kuwait and Bahrain. By Al Saqer, Layla Hassan. (2006)

13

=12 The rise of cemetery companies in Britain, 1820-53. By Rugg, Julie (1992) 13

=15 Dementia and intersectionality : exploring the experiences of older people with dementia and their significant others. By Hulko, Wendy (2004)

12

=15 Dimensions of service quality and service climate : a study of bank customers and employees in four local Malaysian banks. By Ab. Wahab, Norailis (2009)

12

=15 Energy management in the Jordanian cement industry. By Al-Tamimi, Hatem Al-Halawani. (2000) 12

=15 Entrepreneurial career aspirations of educated women in Bangladesh. By Huq, Afreen (2000) 12

=15 Malay book publishing and printing in Malaya and Singapore, 1807-1949 / By Md Sidin, Ahmad Ishak (1992) 12

=15 Service quality : an empirical study of expectations versus perceptions in the delivery of financial services in community banks. By Bexley, James B. (2005)

12

=15 The professionalisation of British public relations in the twentieth century : a history. By L'Etang, Jacqueline Yvonne (2001) 12

=15 The role of retailers as channel captains in retail supply chain change : the example of Tesco. By Smith, David Lawrence Gilbert (2006)

12

=23 A taste for excess : disdained and dissident forms of fashioning femininity. By Patrick, Adele (2004) 11

=23 Magical revival : occultism and the culture of regeneration in Britain, c 1880-1929. By Walters, Jennifer (2007) 11

=25 Afro-European trade relations on the western slave coast, 16th to 19th centuries. By Strickrodt, Silke (2002) 10

=25 English language teaching in Hungarian primary schools with special reference to the teacher's mother tongue use. By Nagy, Krisztina (2009)

10

=25 Processes of strategic marketing planning : a longitudinal study of Scottish small and medium sized firms. By Pace, Julian Alfred (1999)

10

=25 The Role of CEO compensation in the Cost of Debt, Expectations Management, and the Investment Policy of UK Firms. By Li, Hao (2010)

10

=25 The study of the audit expectations gap in the public sector of Malaysia. By Mat Daud, Zaidi (2007) 10

=25 The supply-demand factors interface and credit flow to small and micro enterprises (SMEs) in Uganda. By Kakuru, Julius (2008) 10

It’s fascinating to see the titles being downloaded. The top 30 most popular ranked Stirling theses in 2013 were:

Rank Country Number of downloads

1 United Kingdom 1,441

2 United States 79

3 India 73

4 Malaysia 61

5 Ireland 42

6 Australia 27

7 Pakistan 22

8 France 22

9 Egypt 21

10 Germany 21

EThOS is the UK’s national database for PhD theses. It’s a fantastic resource for researchers, with over 100,000 UK theses freely available to download and use for their research, and another 200,000 available to search and scan on demand.

Clare Allan - Academic Liaison and Development

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Forgotten your username or password? New recovery options on the Portal

The ‘Forgotten Login Details’ page is displayed. If you have forgotten

your username fill in your Staff or Student number and select your role.

Click Submit to generate an email which goes to your alternative,

personal email address, reminding you of your University of Stirling

username.

If you have forgotten your password fill in your username, select your

role and enter your date of birth.

Click Submit to generate an email which goes to your alternative,

personal email address, reminding you of your University of Stirling

password.

Have you ever forgotten your University username or password? Many people do and it’s one of the most frequently asked questions at the Information Centre. Up until 4th March, the only answer we could supply was to roll the account back to discovery to allow you (the user) to go through the discovery process again and reset your password.

Andrew Wilson - Business Systems Development and Support

Now, however, you can reset your own password, and be

emailed a reminder of your username. Your ability to do

this relies on you having set up an alternative, personal

email address in our system first, something which is now part

of the account discovery process . It’s not essential to supply

an alternative, personal email address but it adds an extra layer

of security. This alternative address will only be used by the

University of Stirling to send you security notification emails if your

account password is reset, or if you need to be reminded of your

username.

You can set your alternative, personal email within the portal,

under the ‘Working/Studying at Stirling’ tab and the ‘Set Personal

Email Address’ link. Once this is set you will be able to use the

‘Forgotten Username’ functionality and be sent security notices if

you ever want to reset your password.

If you have forgotten your username or password, simply click on

the ‘Forgotten login?’ link below the username/password box on

the University homepage (or on the portal login page):

Steve Boulton - ISSUE Editor

To Print or Not To Print, That is the QuestionFor the past 20 years now Information Services has produced its ISSUE newsletter primarily in printed format. For the last 11 years or so of that time a PDF copy has been produced as well.

A few years ago we digitised all the back copies of ISSUE and the

entire archive is now available as electronic copies on the IS web

site at: http://www.stir.ac.uk/is/staff/about/documents/issue/. In the

future we are thinking about making ISSUE into an electronic-only

newsletter. This would save printing costs and administration issues,

but before making this decision we want to hear from readers who

much prefer a printed copy. If you have strong thoughts on this

subject, either supporting the electronic-only notion or in favour of

retaining the printed copies, please can you email your opinions to

the editor, Steve Boulton: steven.boulton@stir.ac.uk.

Rob Polson - Highland Health Sciences Library

ISSUE is produced quarterly by Information Services for Staff and Students of the University.

Comments and suggestions are welcomed and should be sent to the Editor Steve Boulton, ext 6883, email: steven.boulton@stir.ac.uk

Information Services Newsletter Schedule for 2014

Issue Number 97

Issue Date 16th June 2014

Deadline for Articles 2nd June 2014

ISSUE is designed and printed by Graphics & Print ServicesThe University of Stirling is a Charity registered in Scotland, number SC 011159

Using Twitter to Promote the Library Service

The Highland Health Sciences

Library based at the Highland

Campus in Inverness looks

after the information needs

of both the University and

NHS Highland. One of the

challenging areas of working

within a large organisation is

publicising and maintaining the

profile of the many different

services which constitute it. NHS

Highland has recognised this

and one of the methods they

have used is to have a Twitter

site which features a weekly

set of tweets from different

parts of the organisation. The

tweets cover a week of work

and experiences from the

selected part of the service.

Services covered to date include:

portering, catering, union

representatives, paramedics

and newly qualified staff. The

services featured cover the

whole of the geographical

spread of NHS Highland.

For an external organisation serving another one the publicity and profile problems are even more pronounced, so it was a good promotional opportunity when the library service was asked to contribute to a week of tweets. None of the current Library staff were active

tweeters so this was also a chance to develop tweeting skills. The situation was made easier for us

in that the person organising the tweeting did the tweeting for us so all we had to do was to come

up with a series of tweets which reflected the wide range of services we provide. Part of the week of

tweets is shown below.

For each day we aimed to have some repeating themes which were: a pertinent quote of the day (e.g. ‘If

you think education is expensive, try ignorance.’ Derek Bok), a featured database (e.g. CINHAL – via the

Knowledge Network - http://www.stir.ac.uk/media/schools/is/documents/Cinahl%20feb10.pdf - is a key resource for nurses, PAMS and even medical staff) and our library mantra: ‘If you can’t find what

you’re looking for in 10 minutes? Give the library a call.’. The rest of the tweets for each day consisted of

highlighting work we were currently doing which would hopefully illustrate the value of the resource to

the organisation.

Unfortunately the results of the tweet week are unknown. We did not receive any feedback form NHS

Highland or its staff. It was an interesting experience, however, and has added a possible additional

Web 2.0 Twitter resource to supplement the library blog at:

http://hhsl.wordpress.stir.ac.uk/The archives of tweets can be found at:

http://www.nhshighland.scot.nhs.uk/News/Events/Documents/Library%20Tweets.docxThe service profile can be found at:

http://www.nhshighland.scot.nhs.uk/News/Events/Documents/Library%20Profile%20form.doc