NATA Safety 1st eToolkit – Issue 68 December 15, 2010 Page 1

NATA Safety 1st eToolkitNATA Safety 1st eToolkit

The NATA Safety 1st Management System (SMS) for Ground Operations will facilitate safety at your company. Many of the tools discussed in the eToolkit provide SMS and PLST participants with guidance to continuously assess and assist with safety processes and procedures.

Welcome to issue 68 of the NATA Safety 1st eToolkit, our monthly online safety newsletter, supporting NATA’s Safety 1st Management System (SMS) for Ground Operations.

This monthly newsletter highlights known and emerging trends and environmental and geographical matters, as well as advances in operational efficiency and safety. Flight and ground safety have been enhanced and many accidents prevented because of shared experiences.

Feliz Navidad, Merry Christmas, Joyeux Noel Dear Safety 1st Reader, As the year comes to a close, NATA’s Safety 1st team would like to take this opportunity to thank you for your continued loyalty and wish you and your family a happy holiday season. As one of our most valued readers and customers, we look forward to assisting you with your safety management and your online training needs and to taking care of you with the best service possible. When I'm at the various FBOs, conferences, seminars and workshops, I have the great fortune of meeting many of you for the first time or reconnecting with many whom I have grown to know over the years. I appreciate all of the helpful comments and suggestions on what we are doing well and how we can improve. Please know your input is always valued and welcome. In 2010, we made several exciting enhancements to the PLST Online training and now offer a general aviation De/Anti-Icing module. We also combined four modules from the PLST Online to create our Customer Service, Safety & Security module to train other staff at your company. We hope you enjoy these new training opportunities. The training is designed not only to enhance safety practices at

your company but also to add to your bottom line. And speaking of your bottom line, you may also want to take advantage of the preorder savings on our new Refueling and Quality Control Procedures guide on page 5 of this issue. We appreciate your business. NATA’s Safety 1st team wishes you and your family a safe and wonderful holiday season. Happy New Year - I’ll look forward to seeing you in 2011. All the best,

Amy B. Koranda NATA’s Director Safety & Training Buone Feste Natalizie, Froehliche Weihnachten, Mele Kalikimaka, Nollaig Shona Dhuit, La Maunia Le Kilisimasi Ma Le Tausaga Fou, Shub Naya Baras

Issue 68 December 15, 2010

In This Issue:

► Dear Safety 1st Reader ...............................................................1 ► 14 CFR, parts 91, 133, and 137 and hot fueling/loading .........2 ► Incident Corner ..........................................................................4 ► Education Corner NATA Spring Training - Vegas Style, Pre-

Order NATA’s Revised Fuel Handling And Quality Control Guide & 2011 FBO Leadership Conference Lineup...................4

► PLST Corner FAQs .....................................................................7 ► Safety Corner Aviation Fuel Safety & Reducing The Number of

Vehicle/Pedestrian Deviations At Your Airport ............................7 ► Continuing Education …………………………………..…….....10 ► PLST Online Order Form ……………………………..…………11

SAFO Safety Alert for Operators

U.S. Department SAFO 10020 of Transportation DATE: 11/23/10

Federal Aviation Administration Flight Standards Service Washington, DC http://www.faa.gov/other_visit/aviation_industry/airline_operators/airline_safety/safo A SAFO contains important safety information and may include recommended action. SAFO content should be especially valuable to air carriers in meeting their statutory duty to provide service with the highest possible degree of safety in the public interest. Besides the specific action recommended in a SAFO, an alternative action may be as effective in addressing the safety issue named in the SAFO. Subject: 14 CFR, parts 91, 133, and 137 and hot fueling/loading Purpose: This SAFO highlights current guidance and best-practices for Title 14 Code of Federal Regulations (14 CFR) parts 91, 133, and 137 operators that conduct fueling or chemical loading with the engines running (hot fueling/loading). Background: On May 30, 2009, a Bell 47G-2 helicopter operating under part 137 was being refueled with the engine running (hot fueling) when the ground crew spilled fuel onto the engine while trying to untangle a kink in the hose. The helicopter quickly caught fire and the pilot sustained serious injuries as a result. Additionally, on September 9, 2008, a Bell 206-B helicopter, operating under part 137, sustained substantial damage while conducting hot fueling and chemical loading simultaneously. After fueling was complete, but with the chemical hose still attached, the ground crew mistakenly gave an “all clear” hand signal to the pilot. As the pilot ascended, the chemical hose caused the helicopter to pitch nose down and roll to the right, contacting the ground. Recommended Action: Hot fueling/loading can be extremely hazardous and is not recommended except when absolutely necessary due to the nature of the operation. Operators who conduct hot fueling/loading should develop standard operating procedures (SOP) for flight and ground crew personnel. The operator’s procedures should address the following guidelines:

The Federal Aviation Administration (FAA) recommends that hot fueling be conducted only by aircraft utilizing JET A or JET A-1 fuel types. If strict operating procedures are not followed, hot fueling of aircraft utilizing AvGas can be extremely hazardous due to its low flash point. Aircraft being fueled while an engine is operating should have all potential ignition sources located above the fuel inlet port(s) and above fuel vent or tank openings. Sources of ignition include, but are not limited to: engines, exhausts, auxiliary power units (APU), and combustion-type cabin heater exhausts. In accordance with 14 Code of Federal Regulations (14 CFR) section 91.9, hot fueling is not permitted if the Airplane or Rotorcraft Flight Manual contains an associated operating limitation.

An appropriately certificated and rated pilot should be at the flight controls during the entire hot

fueling/loading process with controls appropriately adjusted to prevent aircraft movement. The pilot should unbuckle all restraints, and be prepared to immediately shut-down the engine and egress the

Distributed by: AFS-200 OPR: AFS-800

Distributed by: AFS-200 OPR: AFS-800

aircraft, if necessary. The pilot should not conduct any extraneous duties during hot fueling/loading. Other personnel should not be on-board the aircraft during hot fueling/loading.

Only designated personnel, with proper training in hot fueling/loading operations, should operate

fueling or chemical loading equipment. The operator’s written procedures should include: precautions for safe handling of the fuel or chemical, emergency shutoff procedures, fire extinguisher use, hand signal use, and precautions regarding moving propeller and rotor blades.

At least two ground personnel should be present during hot fueling/loading. One person conducts

the fueling/loading, while the other stands by prepared to activate the fuel/chemical emergency shutoff and handle fire extinguishers if necessary. The aircraft should remain well clear of the fuel source, and at no time should the aircraft wing or helicopter blades extend over the fueling source

Before fueling, the aircraft must be bonded to the fuel source to equalize static electricity between

the fuel source and the aircraft. Grounding of the aircraft and/or fuel truck is no longer recommended because it does not prevent sparks at the fuel source, and the grounding cable may not be sufficient to discharge the electrical current.

All doors, windows, and access points allowing entry to the interior of the aircraft that are adjacent

to, or in the immediate vicinity of, the fuel inlet ports should be closed and should remain closed during fueling operations.

Fuel should be dispensed into an open port only from approved deadman-type nozzles, with a flow

rate not to exceed 10 gallons per minute (38 liters per minute). Close port pressure fueling ports are preferable because the potential for spillage is reduced.

A fire extinguisher of an appropriate type and size for the fueling operation must be within easy

reach of ground personnel at all times during hot fueling operations. Operators who conduct hot fueling should also equip the aircraft with a fire extinguisher in the cockpit, if possible.

When fueling/loading is complete, the pilot must ensure that the seatbelt and shoulder harness are

properly re-secured as necessary prior to any aircraft movement. Operators should include this SAFO in initial and recurrent training programs for pilots and ground

personnel. References: Aeronautical Information Manual (AIM) – Helicopter Rapid Refueling, AC 00-34A, Aircraft Ground Handling and Servicing, National Fire Prevention Association (NFPA) 407, Standard for Aircraft Fuel Servicing, Include review of this SAFO in initial and recurrent training, and flight reviews.

Contact: Questions or comments concerning this SAFO can be directed to the General Aviation and Commercial Division, AFS-800, via phone at 202-267-8212.

NATA Safety 1st eToolkit – Issue 68 December 15, 2010 Page 4

NATA Safety 1st eToolkitNATA Safety 1st eToolkit

INCIDENT CORNER

Boeing 747 aircraft, while under tow to the gate, struck ground equipment, no injuries.

Airbus 319 aircraft, while at the gate, the door was struck by the Jetway, no injuries.

Pitts S1 aircraft struck a sign while taxiing

A Canadair CRJ-700 aircraft was struck by a tug.

A Bombardier CL600 was pushing back from the gate when the wing was struck by a bus.

A Bombardier CL600, while being deiced, truck struck the tail. No injuries and damage was minor.

EDUCATION CORNER

NATA Spring Training Vegas-Style NATA hosts our third annual Spring Training Week (February 21-24) in conjunction with the Cygnus Aviation Expo (February 23-25) in Las Vegas. This event features many opportunities to help develop training skills and provide information necessary for improved performance in 2011 and for years to come.

The following NATA Spring Training seminars are scheduled to allow you to attend all three and spend some time on the Cygnus show floor:

- Line Service Supervisor Training Seminar - February 21-22 (view LSST preview on event page)

Featured Speakers:

• Walter Chartrand, AirBP Aviation Services

• Todd Dewett, PhD, President, TVA Inc.; Professor & Assistant Dean, College of Business, Wright State University

• Mike France, NATA

• Reed Fuller, Ascent Aviation Group

• Leonard Kirsch, McBreen & Kopko

• Amy Koranda, NATA

• Mario Martinez, PhD, ServiceElements

NATA Safety 1st eToolkit – Issue 68 December 15, 2010 Page 5

NATA Safety 1st eToolkitNATA Safety 1st eToolkit- NATA Safety 1st Trainer Seminar - February 23

Featured Speakers:

• Walter Chartrand, AirBP Aviation Services

• Mike France, NATA

• Amy Koranda, NATA

- NATA Environmental Compliance Seminar - February 24

Featured Speaker:

• George S. Gamble, PE, 2G Environmental, LLC

Cygnus Aviation Expo

The 2011 Cygnus Aviation Expo promises to be bigger and better than ever! It is the only aviation industry trade show that brings together 250+ exhibitors from ground support, FBO/aviation services and aircraft maintenance. Network with industry peers and check out the latest and greatest in technology products and services on the show floor.

The Most Productive Week Of Training In A Fun Setting

The NATA 2011 Spring Training Week brochure will arrive in your mailbox in the near future. In the meantime, visit www.nata.aero/springtraining for links to seminar details and to register for one or more of the seminars.

Pre-Order NATA's Revised Fuel Handling And Quality Control Guide The 2011 revision of NATA's popular publication, "Refueling and Quality Control Procedures for Airport Service and Support Operations" is now available for pre-order for NATA members. The 2011 revision is a complete rewrite that includes full-color photographs and a new easy-to-read format. "Refueling and Quality Control Procedures for Airport Service and Support Operations" is referenced in FAA advisory circular (AC) 150/5230-4A, Aircraft Fuel Storage, Handling and Dispensing on Airports as an authoritative source for "information about fuel safety, types of aviation fuels, fueling vehicle safety, facility inspection procedures, fueling procedures, and methods for handling fuel spills." The goal of this guide is to provide airport fuel service providers a comprehensive, easy-to-understand review of the many complex standards and requirements for the handling of aviation fuel. The incorporation of full-color photographs adds to the usefulness of the 2011 revision as a teaching tool for new and seasoned fuel handling technicians alike.

NATA Safety 1st eToolkit – Issue 68 December 15, 2010 Page 6

NATA Safety 1st eToolkitNATA Safety 1st eToolkitThe 2011 revision is expected to be available for delivery in January. The price for this guide is $195 for NATA members and $250 for non-members. However, NATA members placing a pre-order now can receive this invaluable guide for only $150 until December 31. Don't miss your opportunity to get this industry leading guide for a pre-publication price! Click the link below to order now! Pre-order your copy of NATA's "Refueling and Quality Control Procedures for Airport Service and Support Operations" now!

2011 FBO Leadership Conference Lineup NATA's 2011 FBO Leadership Conference will take place February 7-8, 2011 in Savannah, Georgia. NATA's FBO Leadership Conference was developed for leading executives and managers of fixed base operations, and features nationally recognized experts who will provide the latest intelligence, tactics and strategies to maximize NATA member FBOs' business success. This year's event immediately precedes NBAA's Schedulers & Dispatchers Conference and includes the following:

• Opening General Aviation Leadership Luncheon featuring NATA President and CEO James K. Coyne, NBAA President and CEO Edward M. Bolen, and

Aircraft Owners and Pilots Association President and CEO Craig Fuller.

• Political Leadership Session exploring how the political landscape for 2011 will change and how those changes affect our industry.

• General Aviation Security Update on issues such as the Large Aircraft Security Program with Transportation Security Administration General Manager, General Aviation Security, Brian Delauter.

• Get The Most Out of NATA's Safety 1st and Workers' Compensation Programs includes a review of key areas with the greatest impact on operational safety from USAU and a discussion by NATA Director, Safety & Training Amy Koranda on how to address these key areas through the wealth of NATA Safety 1st industry standard resources.

• Tuesday's motivational breakfast on Winning Business and Life Strategies features PGA golfer, sportscaster and pilot Bobby Clampett.

• An industry panel on The Future of Aviation Gasoline will review the history and future of lead regulation as well as the efforts our industry is undertaking to work proactively towards a lead free future.

• In the Airport Minimum Standards - A Value to the Future of Your Business session, experts discuss the value of comprehensive Airport Minimum Standards in protecting the future of your business and how to work with your airport during the development or revision process to secure your interests.

• The concluding session, Maximize Your Time and Increase Productivity at the Schedulers & Dispatchers Conference, provides a smooth transition into one of NBAA's premier events.

The preliminary brochure will arrive in the mail over the next few weeks. To view a copy of the 2011 FBO Leadership Conference brochure and to register, visit www.nata.aero/fbolc. Several sponsorship opportunities are available, please contact Diane Gleason at dgleason@nata.aero to discuss options.

NATA Safety 1st eToolkit – Issue 68 December 15, 2010 Page 7

NATA Safety 1st eToolkitNATA Safety 1st eToolkitPLST ONLINE CORNER FAQ Q. I assigned a student the PLST curriculum and s/he left before starting the training. What do I do now? A. As long as your student has not started training please send an email to Safety1st@nata.aero, and we will delete the student and give you credit for this student seat. We will let you know when we have deleted the student and put the credit back in your account. SAFETY CORNER Aviation Fuel Safety In the course of handling aviation fuel, fire safety is paramount. Much of the training offered through NATA's Safety 1st program places particular emphasis on fire safety. One of the key components to fire safety is understanding the various physical properties of the different types of aviation fuels. Two of those properties are flashpoint and rate of flame spread.

Flashpoint - The lowest temperature at which a liquid gives off sufficient vapors to create an ignitable mixture of fuel and air:

Jet A Flashpoint = +100° F

100LL Avgas Flashpoint = -50° F

Rate of Flame Spread - The speed at which flames travel across the surface of a body of fuel: Flame spread for an avgas fire is 30 times faster than for a Jet A fire! Knowing and understanding what these properties mean in fire prevention and extinguishing can be the difference between life and death in an emergency.

Reducing the Number of Vehicle/Pedestrian Deviations at Your Airport Vehicles and pedestrians operating on and adjacent to airport runways and taxiways without proper authorization can conflict with aircraft operations and may result in runway incursions. By providing a brief overview of airport operator actions, it can improve the safety of vehicle and pedestrian operations on its airfield. We have included the Federal Aviation Administration’s (FAA) brochure on Reducing The Number Of Vehicle/Pedestrian Deviations (V/PD) At Your Airport as a continuing safety theme begun in the November eToolkit issue. Please read this brochure to ensure you do everything you can to prevent V/PDs at your airport.

VEHICLE/PEDESTRIANDEVIATIONS

In 2000, the FAA received reports of more than 550 vehicle/pedestrian deviations (V/PDs)—of which 85 resulted in runway incursions. Investigation of these events found that many of them involved persons who did not belong on the airfield. Although some of these people deliberately entered the airfield, many entered it inadvertently.

What is a V/PD?

A V/PD is any entry or movement on the movement area by a vehicle (including aircraft operated by non-pilots) or pedestrian that has not been authorized by air traffic control.

Why are V/PDs a concern?

· Sometimes the vehicle or pedestrian conflicts with an aircraft landing or takeoff, resulting in a runway incursion.· Even if the vehicle or pedestrian does not enter a runway, the deviation can divert the controller’s attention from aircraft and other vehicles, which could result in an incident or accident.

VEHICLE OPERATOR REQUIREMENTS

A key to reducing V/PDs is making sure that those who are authorized to drive on the airfield possess the knowledge to do so safely. The knowledge required will vary depending on the airport and where the person is authorized to drive on the airfield. For example, a person authorized to drive on runways needs to be knowledgeable about procedures for radio communications; in contrast, a person authorized to drive only on ramps would normally not require this knowledge. Vehicle operators need to know, as appropriate,· Airport rules and regulations pertaining to vehicle operations· Areas where they are authorized to drive and designated entrance and exit points to these areas· Location of perimeter roads· Boundaries of the movement versus nonmovement areas on the airfield· Airport layout, including designations of runways and taxiways· Meaning of airfield signs, marking, and lighting· Proper phraseology, including phonetic alphabet, procedures, and frequencies for radio communication· Meaning of light gun signals· Traffic patterns associated with each runway and location of each leg (i.e., downwind, base, final, and crosswind)

Driver Training

Airport operators have the responsibility of ensuring persons possess adequate knowledge of the above items before authorizing them to drive on the airfield. It is highly recommended that those who drive on the airfield be provided initial and recurrent training on these subjects. The importance of such training on a regular basis cannot be overemphasized.

VEHICLE REQUIREMENTS

Requirements for vehicles will vary depending on the airport, the type of vehicle, and where it will be operated on the airport. Generally, a vehicle operating on runways and taxiways should, as a minimum, have· Marking designating the identification of the vehicle (e.g., OPS-1)· Minimum equipment, which must be in proper working order, such as · headlights, taillights, mirrors, a speedometer, etc. · a rotating beacon · a two-way radio with the aviation frequencies· Insurance coverage

VEHICLE OPERATIONS

The airport-established rules or regulations should provide adequate procedures for the safe and orderly operation of vehicles on the airport. Items to consider include· Requirements for vehicles on the movement area to be radio-equipped or escorted by a radio- equipped vehicle· Speed limits· Prohibition against careless and reckless operation· Time periods when vehicle lights must be operated· Requirement to use vehicle lanes and perimeter roads· Locations where vehicles may or may not be parked and/or serviced· Rules of right-of-way (i.e., aircraft, emergency vehicles, and other vehicles)· Requirements to report accidents involving ground vehicles

ENFORCEMENT/SANCTIONS

Establish procedures for enforcing the airport-estab-lished rules or regulations, including penalties for viola-tions. Effective penalties include monetary fines and revocation or suspension of airport driving privileges.

What can an airport operator do to control access to the airfield?

Limit access to those persons who need to be on the

airfield. Methods for controlling access to the airfield

will vary depending on the type and location of the air-

field. The following methods have been used individu-

ally and in combination with one another to control

airfield access:

· Fences

· Gates with electronic or mechanical locks or gate

keepers

· Warning signs

· Natural or manmade barriers, such as streams,

embankments, and ditches

· Vehicle identification systems

· Frequent inspections

· Tenant awareness

What can an airport operator do to improve the safety of vehicle operations on the air-field?

Overall responsibility for airport vehicle operations

rests with airport management. It is important that

management establishes written rules or regulations

for the safe and orderly operation of vehicles on the

airfield. The rules or regulations should address the

following:

· Vehicle operator requirements

· Vehicle requirements

· Vehicle operations

· Enforcement/sanctions

For additional information, contact the regionalrunway safety program manager or airports division.

Alaska RSPM: 907/271-5293 Airports Division: 907/271-5438

Central RSPM: 816/329-3044 Airports Division: 816/329-2600

Eastern RSPM: 718/553-3326 Airports Division: 718/553-3331

Great Lakes RSPM: 847/294-7853 Airports Division: 847/294-7272

New England RSPM: 781/238-7027 Airports Division: 781/238-7600

Northwest Mountain RSPM: 425/227-1369 Airports Division: 425/227-2600

Southern RSPM: 404/305-5558 Airports Division: 404/305-6700

Southwest RSPM: 817/222-5045 Airports Division: 817/222-5600

Western Pacific RSPM: 310/725-3550 Airports Division: 310/725-3600

Federal Aviation AdministrationOffice of Runway Safety

(202) 267-9131Office of Airport Safety & Standards

(202) 267-3053www.faa.gov/runwaysafety/

NATA Safety 1st eToolkit – Issue 68 December 15, 2010 Page 10

NATA Safety 1st eToolkitNATA Safety 1st eToolkitCONTINUING EDUCATION Don’t miss Byer’s Inside Washington Blog... Congress Highlights NATA’s 70 Years!

NATA Seminars In 2011 Line Service Supervisor Training (LSST) February 21-22, 2011 in Las Vegas - details and registration: http://www.nata.aero/Event.aspx?page=1375&sectionid=553 NATA Safety 1st Trainer February 23, 2011 in Las Vegas - details and registration: http://www.nata.aero/Event.aspx?page=1377&sectionid=553

Environmental Compliance February 24, 2011 in Las Vegas - details and registration: http://www.nata.aero/Event.aspx?page=1376&sectionid=553

2010 Offerings: Aviation Safety and Security Offerings Embry-Riddle Aeronautical University's Center for Aerospace Safety/Security Education (CASE) Details online: http://case.erau.edu/programs_events.html Southern California Safety Institute Website: http://www.scsi-inc.com/ The GW Aviation Institute Aviation Safety and Security Certificate Program http://www2.gwu.edu/~aviation/safetyandsecurity/ss_courses.html

Transportation Safety Institute Details online: http://www.tsi.dot.gov/Catalog/Default.aspx?value=DTI-20 University of Southern California Aviation Safety and Security Program Details online: http://vitserbi.usc.edu/aviation/

The National Air Transportation Association (NATA), the voice of aviation business, is committed to raising the standard on ground safety. NATA began with the Safety 1st Professional Line Service Training (PLST) Program in 2000 and expanded with the adoption and implementation of the NATA Safety 1st Management System (SMS) for Ground Operations in 2004. The eToolkit provides continuing education in support of the PLST and SMS programs.

Subscribe to NATA Safety 1st eToolkit. If you are not currently a subscriber to NATA Safety 1st eToolkit and would like to receive it on a regular basis, please email Amy Koranda. The NATA Safety 1st eToolkit is distributed free of charge to NATA member companies and NATA Safety 1st participants.

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