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ISO/TS 16949:2002ISO/TS 16949:2002

By Matthew PavelekBy Matthew PavelekBoise State UniversityBoise State University

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What will be coveredWhat will be covered

DefinitionDefinition

Brainstorming ExerciseBrainstorming Exercise

ExplanationExplanation

The purpose and benefitsThe purpose and benefits

ExampleExample

SummarySummary

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DefinitionDefinition

ISO/TS 16949:2002 is theISO/TS 16949:2002 is the

newest automotive qualitynewest automotive quality

standard which was developedstandard which was developedto be aligned with the ISOto be aligned with the ISO

9001:2002 standard9001:2002 standard

It is a worldwide acceptedIt is a worldwide acceptedstandard for suppliers ofstandard for suppliers of

automobile manufacturersautomobile manufacturers

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Brainstorming ExerciseBrainstorming Exercise

Brainstorm on how a new qualityBrainstorm on how a new quality

standard can benefit yourstandard can benefit your

companycompany

Brainstorm on the type ofBrainstorm on the type of

quality improvements that canquality improvements that can

be made in your companybe made in your company

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Developers of ISO/TSDevelopers of ISO/TS

16949:200216949:2002

The ISO/TS 16949:2002 standardThe ISO/TS 16949:2002 standardwas developed by an ad hocwas developed by an ad hoc

group of automotivegroup of automotivemanufacturers and theirmanufacturers and theirrespected trade associationsrespected trade associations The goal was to develop aThe goal was to develop a

universally accepted set of qualityuniversally accepted set of qualitymanagement standards for themanagement standards for theautomotive industryautomotive industry

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Developers of ISO/TSDevelopers of ISO/TS

16949:200216949:2002

The partnership that developed theThe partnership that developed theISO/TS 16949 standard was comprisedISO/TS 16949 standard was comprisedof the following groupsof the following groups

International Automotive Task ForceInternational Automotive Task Force(IATF)(IATF)

Japan Automobile ManufacturersJapan Automobile ManufacturersAssociation (JAMA)Association (JAMA)

With the support of the ISO technicalWith the support of the ISO technicalcommittee ISO/TC 176committee ISO/TC 176

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Development of ISO/TSDevelopment of ISO/TS

16949:200216949:2002

ISO/TS 16949:2002 is theISO/TS 16949:2002 is the

international equivalent andinternational equivalent and

combination of the followingcombination of the followingstandardsstandards

QS-9000 (USA)QS-9000 (USA)

EAQF (France)EAQF (France) VDA6 (Germany)VDA6 (Germany)

AVSQ (Italy)AVSQ (Italy)

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16949:200216949:2002

ISO/TS 16949:2002 wasISO/TS 16949:2002 was

developed to be aligned withdeveloped to be aligned with

the new ISO 9001:2000the new ISO 9001:2000

ISO/TS 16949:2002 wasISO/TS 16949:2002 was

implemented in March 2002 toimplemented in March 2002 to

replace ISO/TS 16949:1999replace ISO/TS 16949:1999

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16949:200216949:2002

BSI Management Systems-available at emea.bsi-global.com

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Purpose of IATF in ISO/TSPurpose of IATF in ISO/TS

16949 Development16949 Development

To develop a consensus regardingTo develop a consensus regardinginternational quality requirementsinternational quality requirements

Develop policies and procedures toDevelop policies and procedures toensure worldwide consistencyensure worldwide consistency

Provide training to support ISO/TSProvide training to support ISO/TS1694916949

Establish formal liaisons to supportEstablish formal liaisons to supportobjectivesobjectives

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Reasons for ISO/TSReasons for ISO/TS

16949:2002 implementation16949:2002 implementation Recognized internationallyRecognized internationally

There are no plans to update QS-There are no plans to update QS-

9000, VDA6.1, EAGF, or AVSQ9000, VDA6.1, EAGF, or AVSQ

Suppliers are either required orSuppliers are either required or

encouraged to upgrade toencouraged to upgrade to

ISO/TS:16949ISO/TS:16949

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Reasons for ISO/TSReasons for ISO/TS

16949:200216949:2002

Eliminates the need for multipleEliminates the need for multiple

registrationsregistrations

Technical specificationsTechnical specifications

compliment current qualitycompliment current quality

improvement methodologiesimprovement methodologies

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QS-9000QS-9000

Current plans are not to eliminateCurrent plans are not to eliminate

No current plans to updateNo current plans to update

Has reached the end of itsHas reached the end of itsdevelopment lifedevelopment life

Is no longer supported byIs no longer supported by

manufacturers or suppliersmanufacturers or suppliersWill expire on December 15, 2003Will expire on December 15, 2003

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Problems with QS-9000Problems with QS-9000

Problem suppliers are able toProblem suppliers are able tomaintain registrationmaintain registration

Does not utilize the processDoes not utilize the processapproach to quality managementapproach to quality management

Falling credibility of certificationFalling credibility of certificationprocessprocess

Is not a universally acceptedIs not a universally acceptedcertificationcertification

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ISO/TS 16949:2002ISO/TS 16949:2002

ImplementationImplementation

Is not at this time an overallIs not at this time an overall

replacement for QS-9000replacement for QS-9000

Renault and PSA strongly recommendRenault and PSA strongly recommendupgrading to ISO/TS 16949upgrading to ISO/TS 16949

Ford, GM, and DaimlerChryslerFord, GM, and DaimlerChrysler

currently recognize ISO/TS 16949:2002currently recognize ISO/TS 16949:2002

Ford, GM, and DaimlerChrysler willFord, GM, and DaimlerChrysler willreplace QS-9000 with ISO/TS 16949replace QS-9000 with ISO/TS 16949

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ISO/TS 16949:2002 VSISO/TS 16949:2002 VS

QS-9000QS-9000

More demanding than QS-9000 byMore demanding than QS-9000 by

requiringrequiring

Senior management involvementSenior management involvement

Product realizationProduct realization

Analysis and improvementAnalysis and improvement

Supplier developmentSupplier development

Organizational performanceOrganizational performance

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Goals of ISO/TS:16949Goals of ISO/TS:16949

Continual improvementContinual improvement

Defect preventionDefect prevention

Reduction of variationReduction of variation

Reduction of waste in the supplyReduction of waste in the supply

chainchain

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ISO/TS 16949:2002ISO/TS 16949:2002

RequirementsRequirements

A focus on continualA focus on continual

improvementimprovement

Customer satisfactionCustomer satisfaction

requirementsrequirements

Preventative action processPreventative action process

Improved employee trainingImproved employee training

requirementsrequirements

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ISO/TS 16949:2002ISO/TS 16949:2002


Required communication withRequired communication with

suppliers and customers tosuppliers and customers to

assure qualityassure quality Improved employee qualityImproved employee quality

responsibilitiesresponsibilities

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ISO/TS 16949:2002ISO/TS 16949:2002


Includes detailed, sector specificIncludes detailed, sector specificrequirements forrequirements for

Employee competenceEmployee competence

Awareness and trainingAwareness and training

Design and developmentDesign and development

Production and service provisionsProduction and service provisions

Control of monitoring and measuring devicesControl of monitoring and measuring devices

Measurement, analysis, and improvementMeasurement, analysis, and improvement

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Benefits of ISO/TSBenefits of ISO/TS

16949:200216949:2002

Improved supplier productImproved supplier product

Improved process qualityImproved process quality

Improved global sourcingImproved global sourcing

confidenceconfidence

Common, consistent qualityCommon, consistent quality

systems approachsystems approach

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ExampleExample

Wescast Industries earnedWescast Industries earned

ISO/TS 16949 certificationISO/TS 16949 certification

Certified for all five of its OntarioCertified for all five of its Ontariomanufacturing facilitiesmanufacturing facilities

Recognizes commitment to qualityRecognizes commitment to quality

and customer requirementsand customer requirements Significant to customersSignificant to customers

Will increase global presenceWill increase global presence

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SummarySummary

ISO/TS 16949 is clearly theISO/TS 16949 is clearly the

superior certification due tosuperior certification due to

Worldwide acceptanceWorldwide acceptance

Only one necessary certificationOnly one necessary certification

Support from both suppliers andSupport from both suppliers and

manufacturersmanufacturers

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Summary Cont.Summary Cont.

Compatibility with current qualityCompatibility with current quality

improvement philosophiesimprovement philosophies

Improved focus on senior managementImproved focus on senior management

development, employee involvement, anddevelopment, employee involvement, andcustomer significancecustomer significance

Enhanced certification requirementsEnhanced certification requirements

Focus on processesFocus on processes

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ReferencesReferences

International Organization for Standards: Ref.:818, March21,2002International Organization for Standards: Ref.:818, March21,2002

BSI Management Systems-available at emea.bsi-global.comBSI Management Systems-available at emea.bsi-global.com

International Automotive Oversight Bureau-available atInternational Automotive Oversight Bureau-available at

www.iaob.orgwww.iaob.org

Supplier letter from DaimelChrysler, GM,and Ford. Dated AugustSupplier letter from DaimelChrysler, GM,and Ford. Dated August

20022002
http://www.iaob.org/http://www.iaob.org/http://www.iaob.org/

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ReferencesReferences

Eagle Group USA, INC-available atEagle Group USA, INC-available at

www.eaglegroupusa.comwww.eaglegroupusa.com

Future of APQP and PPAP in doubt.Future of APQP and PPAP in doubt. Quality;Quality;Troy:Troy:Jan2002;Jan2002; Roderick A MunroRoderick A Munro

Wescast Earns ISO/TS 16949 Certification.Wescast Earns ISO/TS 16949 Certification.

Business Wire;Business Wire;July 2, 2002July 2, 2002
http://www.eaglegroupusa.com/http://www.eaglegroupusa.com/http://www.eaglegroupusa.com/

isots 169492002

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