iso process for standards elaboration and general context of the iso/tc 224 work
DESCRIPTION
Regional Workshop to disseminate Water Supply and Sanitation Standards of Quality of Service, adapted to LDCs Preparation to the ISO TC 224 Draft Standards test in Africa. WBI/InWEnt/AFWA/NWSC WORKSHOP KAMPALA (UGANDA), JULY 24-27, 2007. - PowerPoint PPT PresentationTRANSCRIPT
Regional Workshop to disseminate Water Supply and Sanitation Standards of Quality of
Service, adapted to LDCs
Preparation to the ISO TC 224 Draft Standards test in Africa.
WBI/InWEnt/AFWA/NWSC WORKSHOP
KAMPALA (UGANDA), JULY 24-27, 2007
WBI/InWEnt, Kampala, 24-27 July, 2007 - ISO WorkshopWBI/InWEnt, Kampala, 24-27 July, 2007 - ISO Workshop 22
ISO PROCESS FOR STANDARDS ELABORATION AND GENERAL
CONTEXT OF THE ISO/TC 224 WORK
Laurence THOMAS, AFNOR
ISO/TC 224 Secretariat
WBI/InWEnt, Kampala, 24-27 July, 2007 - ISO WorkshopWBI/InWEnt, Kampala, 24-27 July, 2007 - ISO Workshop 33
What is an ISO International Standard ?
Document established by consensus among stakeholders that provides for common and repeated use, rules, guidelines or characteristics for activities or their results
Applicable on a voluntary basis
WBI/InWEnt, Kampala, 24-27 July, 2007 - ISO WorkshopWBI/InWEnt, Kampala, 24-27 July, 2007 - ISO Workshop 44
Who ISO is ?
Network of the National standards institutes of 154 countries 104 member bodies (16 African countries :
Ethiopia, Kenya, Nigeria, Morocco, South Africa, Tanzania …)
41 correspondent members (14 African countries : Benin, Cameroon, Malawi, Uganda, Zambia …)
9 subscriber members (2 African countries)
WBI/InWEnt, Kampala, 24-27 July, 2007 - ISO WorkshopWBI/InWEnt, Kampala, 24-27 July, 2007 - ISO Workshop 55
A
FN
OR
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ût 2
002
Formation des nouveaux experts à la normalisation
Technical Advisory groups(TAG)
Policy
Programmation
Development of standards
Council
General Assembly
154 members
SCSC
WGWG WGWG WGWG WGWG
SCSC SCSC SCSC
TCTC TCTC
Technical Management Board (TMB)
TCTC
SCSC SCSC
WGWG
How the ISO system is organized ?How the ISO system is organized ?
WBI/InWEnt, Kampala, 24-27 July, 2007 - ISO WorkshopWBI/InWEnt, Kampala, 24-27 July, 2007 - ISO Workshop 66
ISO/TC 224
Service activities relating to drinking water supply systems and wastewater systems- Quality criteria of the service and performance indicators
Chairman: Jean-Luc REDAUD – FranceSecretariat : Laurence THOMAS - AFNOR
WBI/InWEnt, Kampala, 24-27 July, 2007 - ISO WorkshopWBI/InWEnt, Kampala, 24-27 July, 2007 - ISO Workshop 77
ISO/TC 224 A new type of ISO Standards
Guidelines oriented towards performance objectives involving many “new” stakeholders and not supporting direct certification
Complementary to ISO 9001 and ISO 14001 (Quality management system and environmental management system)
WBI/InWEnt, Kampala, 24-27 July, 2007 - ISO WorkshopWBI/InWEnt, Kampala, 24-27 July, 2007 - ISO Workshop 88
ISO/TC 224 standards will be useful for improving governance and quality of services
Improve the dialogue among stakeholders develop a mutual understanding of responsibilities and
tasks Establish objectives locally adapted, complying with
mandatory requirements laid down by the relevant authorities
Assess the quality of the services provided Monitor the performances of the water utilities
for both the interest of users and the protection of the environment
WBI/InWEnt, Kampala, 24-27 July, 2007 - ISO WorkshopWBI/InWEnt, Kampala, 24-27 July, 2007 - ISO Workshop 99
Who participates to ISO/TC 224 ?
49 countries involved: 33 participating countries (P – members) and 16
observing countries (O – members) African P members : Algeria, Kenya, Morocco, Nigeria,
South Africa, Tunisia, Zimbabwe African O member: Zambia
International organizations (AfWA, AIDIS, Consumers International, EUREAU, IWA, NORMAPME, WHO, World Bank)
WBI/InWEnt, Kampala, 24-27 July, 2007 - ISO WorkshopWBI/InWEnt, Kampala, 24-27 July, 2007 - ISO Workshop 1010
How ISO/TC 224 is organized?
WG 1 Terminology (AFNOR – France) WG 2 Service to the user (AENOR – Spain) WG 3 Drinking water
(SCC – Canada et DSM – Malaysia) WG 4 Wastewater
(ON – Austria and KATS – Republic of Korea) Ad hoc group Developing countries
(Morocco)
WBI/InWEnt, Kampala, 24-27 July, 2007 - ISO WorkshopWBI/InWEnt, Kampala, 24-27 July, 2007 - ISO Workshop 1111
Three ISO standards in preparation
ISO 24510 Guidelines for the assessment and for the improvement of the service to users (service oriented standard)
ISO 24511 Guidelines for the management of wastewater utilities and for the assessment of wastewater services (management oriented)
ISO 24512 Guidelines for the management of drinking water utilities and for the assessment of drinking water services (management oriented)
WBI/InWEnt, Kampala, 24-27 July, 2007 - ISO WorkshopWBI/InWEnt, Kampala, 24-27 July, 2007 - ISO Workshop 1212
ISO/TC 224 actions to involve developing countries
Twinning arrangements Regional Water Fora Ad hoc group “Developing countries” Financial support from ISO DEVT Liaisons Mexico World Water Forum
WBI/InWEnt, Kampala, 24-27 July, 2007 - ISO WorkshopWBI/InWEnt, Kampala, 24-27 July, 2007 - ISO Workshop 1313
Regional water fora
Three regional water fora in 2004 Asiatic Forum – Daejeon, Korea, April 2004 Latin-America and Caribbean forum – Porto
Rico, August 2004 African Forum – Marrakech, September 2004
Objectives : to inform and to strengthen the participation of developing countries to ISO and also to collect comments and proposals on the draft standards.
WBI/InWEnt, Kampala, 24-27 July, 2007 - ISO WorkshopWBI/InWEnt, Kampala, 24-27 July, 2007 - ISO Workshop 1414
Ad hoc group Developing Countries
Set up in September 2004 by the 4th ISO/TC 224 meeting in Rabat (Morocco)
Convenor : Mr Zouggari (Morocco) Objectives :
to ensure that ISO/TC 224 draft standards are applicable to developing countries and to propose amendments, if needed
to test the draft standards in developing countries
WBI/InWEnt, Kampala, 24-27 July, 2007 - ISO WorkshopWBI/InWEnt, Kampala, 24-27 July, 2007 - ISO Workshop 1515
Adaptation to local and regional
contexts
Berlin, October 2005 : ISO/TC 224 decision to prepare a guide for the application of ISO 24510, ISO 24511 and ISO 24512 in developing and emerging countries
Launching of an experimentation/tests in African cities under the leadership of the World Bank Institute and many others partners
WBI/InWEnt, Kampala, 24-27 July, 2007 - ISO WorkshopWBI/InWEnt, Kampala, 24-27 July, 2007 - ISO Workshop 1616
ISO/TC 224 steps over
September 2002 –- ISO/TC 224 1st meeting, Paris (France) September 2003 – ISO/TC 224 2nd meeting, Ottawa
(Canada) April 2004 – ISO/TC 224 3rd meeting, Daejeon (Korea) September 2004 – ISO/TC 224 4th meeting, Rabat
(Morocco) October 2005 – ISO/TC 224 5th meeting, Berlin (Germany) April 2006 to September 2006 – Draft International
Standard enquiries (DIS) – open to all ISO member bodies (about 100) 96 % approval by P-members
November/ December 2006 - ISO/TC 224 6th meeting in Punta del Este (Uruguay)
WBI/InWEnt, Kampala, 24-27 July, 2007 - ISO WorkshopWBI/InWEnt, Kampala, 24-27 July, 2007 - ISO Workshop 1717
Schedule 2007
August/October 2007: Final Draft International Standard Vote (FDIS)
November 2007 – ISO/TC 224 meeting in Japan (with a specific workshop for developing countries)
Beginning of 2008 - Publication of the ISO standards in English, French, and Spanish versions
WBI/InWEnt, Kampala, 24-27 July, 2007 - ISO WorkshopWBI/InWEnt, Kampala, 24-27 July, 2007 - ISO Workshop 1818
ISO/TC 224 Future work (1)
From the end of 2007 to end of 2010, to maintain an overview of events/activities Actions of communication/promotion of
standards Information regarding the draft guide for the
application to developing countries collection of any information/request regarding
use and application of ISO Standards Collection of any initiative regarding regional or
local work based on the ISO Standards
WBI/InWEnt, Kampala, 24-27 July, 2007 - ISO WorkshopWBI/InWEnt, Kampala, 24-27 July, 2007 - ISO Workshop 1919
ISO/TC 224 Future work (2)
End of 2010 – Review of ISO 24510, ISO 24511 and ISO 24512
Confirmation or revision or withdrawn of the standards
WBI/InWEnt, Kampala, 24-27 July, 2007 - ISO WorkshopWBI/InWEnt, Kampala, 24-27 July, 2007 - ISO Workshop 2020
To test the standards in Africa :
a double interest
To contribute to the revision of the ISO standards and to their applicability worldwide and mainly in Africa
To prepare local application documents, if needed
in order to improve governance and quality of water and wastewater services for the
African continent
WBI/InWEnt, Kampala, 24-27 July, 2007 - ISO WorkshopWBI/InWEnt, Kampala, 24-27 July, 2007 - ISO Workshop 2121
THANK YOU FOR YOUR ATTENTION
Contact : ISO/TC 224 secretariat