iso 9000 2000 mapping with cmmi 1.2
TRANSCRIPT
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ISO 9001:2000 to CMMI-DEV v1.2 Page 1
Copyright 2009 Boris Mutafelija & Harvey Stromberg
ISO 9001:2000 to CMMI v1.2 Map
Table 1: ISO 9001:2000 Section 4, Quality management system
Sect.ISO 9001:2000
Requirement KeywordsCMMIPAs
CMMIPractices
Conf Comment
4 Quality managementsystem
4.1 General requirements
Establish QMS All PAsOPDOPDOPDOPFOPFOPFOPF
GP 2.1SP 1.1SP 1.2SP 1.3SP 3.1SP 3.2SP 3.3SP 3.4
100100100100100100100100
Identify processes OPD SP 1.1 100
Determine sequence OPD SP 1.1 100
Effective operation OIDOPF
SP 2.1SP 3.3
3030
Resources All PAs GP 2.3 100
Monitor processes All PAsAll PAs
GP 2.8GP 2.9
100100
Implement actions OPFOPF
SP 2.1SP 2.2
100100
Manage using ISO standard All PAs GP 2.1 60 Organizationalpolicies must
address ISO 9001Control outsourcedprocesses
SAMSAMSAM
SP 1.3SP 2.1SP 2.2
100100100
Outsourced process controlin QMS
SAMSAMSAMSAM
GP 2.2SP 1.3SP 2.2SP 2.3
100100100100
4.2 Documentationrequirements
4.2.1 General
Document quality policy All PAs GP 2.1 100
Document quality manual OPDOPDOPD
SP 1.1SP 1.2SP 1.3
100100100
Document procedures OPDOPDOPD
SP 1.1SP 1.2SP 1.3
100100100
Records PPPPQA
SP 2.3SP 2.2
30100
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ISO 9001:2000 to CMMI-DEV v1.2 Page 2
Copyright 2009 Boris Mutafelija & Harvey Stromberg
Sect.ISO 9001:2000
Requirement KeywordsCMMIPAs
CMMIPractices
Conf Comment
4.2.2 Quality Manual
Establish Quality Manual
QMS scope OPD SP 1.1 60Establish QMS procedures All PAs GP 2.2 60
Describe process interaction OPD SP 1.1 100 See subpractice 3
4.2.3 Control of documents
Control required documents All PAsPMCPP
GP 2.6SP 1.4SP 2.3
100100100
Control records PMCPP
SP 1.4SP 2.3
6060
Document control procedure CM GP 2.2 60
Approve documents CM GP 2.2 60
Review & update CM SP 2.2 30
Identify changes CM SP 2.2 100
Relevant versions available All PAs GP 2.6 100
Identifiable documents 0Control external documents CM SP 1.1 100
Obsolete documents CM SP 3.2 30
Identify documents CM SP 1.1 100
4.2.4 Control of records
Records provide evidence ofconformity
PPQAPP
SP 2.2SP 2.3
10060
ISO 9001requirementpartially
addressed.Conformity isgenerallyaddressed inSCAMPI.
Records identifiable 0
Record control procedure All PAsCM
GP 2.6GP 2.2
60100
Table 2: ISO 9001:2000 Section 5, Management responsibility
Sect.ISO 9001:2000
Requirement KeywordsCMMIPAs
CMMIPractices
Conf Comment
5 Management responsibility
5.1 Management commitment
Communicate importance All PAs GP 2.1 60
Quality policy All PAs GP 2.1 60
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ISO 9001:2000 to CMMI-DEV v1.2 Page 3
Copyright 2009 Boris Mutafelija & Harvey Stromberg
Sect.ISO 9001:2000
Requirement KeywordsCMMIPAs
CMMIPractices
Conf Comment
Quality objectives All PAs GP 2.10 100 This addressesevidence ofcommitment.Specific
objectives areaddressed insection 5.4.1
Management review All PAs GP 2.10 100
Resource availability All PAs GP 2.3 100
5.2 Customer focus
Determine customerrequirements
RDRDREQMREQM
GP 2.1GP 2.10GP 2.1GP 2.10
100100100100
CMMI does notfocus onenhancingcustomersatisfaction
5.3 Quality policy
Top management qualitypolicy responsibility
Appropriate to organization All PAsOPF
GP 2.1SP 1.1
100100
Commitment to comply OPF GP 2.1 100
Framework for qualityobjectives
MAOPFOPFPPQA
GP 2.10GP 2.1GP 2.10GP 2.10
100100100100
Communicated OPF GP 2.1 100
5.4 Planning
5.4.1 Quality objectives
Quality objectivesestablished
MAMAOPFOPFOPPOPPQPMQPM
GP 2.10SP 1.1GP 2.10SP 1.1GP 2.10SP 1.3GP 2.10SP 1.1
100100100100100100100100
Measurable objectives OPPQPM
SP 1.3SP 1.1
100100
5.4.2 Quality managementsystem planning
Plan to meet quality
objectives
OPD
OPF
GP 2.10
GP 2.10
100
100Maintain QMS integrity OPD GP 2.6 60
5.5 Responsibility, authorityand communication
5.5.1 Responsibility andauthority
Top management definesresponsibility
All PAs GP 2.4 100
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ISO 9001:2000 to CMMI-DEV v1.2 Page 4
Copyright 2009 Boris Mutafelija & Harvey Stromberg
Sect.ISO 9001:2000
Requirement KeywordsCMMIPAs
CMMIPractices
Conf Comment
5.5.2 Managementrepresentative
Appoint member ofmanagement
OPF GP 2.4 100
Establish QMS processes OPDOPF
GP 2.4GP 2.4
100100
Report performance of QMS OPF GP 2.10 100
Customer requirementawareness
RDREQM
GP 2.10GP 2.10
6060
5.5.3 Internal communication
Establish communicationprocesses
OPDOPFOPF
GP 2.10GP 2.1GP 2.10
100100100
5.6 Management review
5.6.1 General
Review QMS OPDOPF
GP 2.10GP 2.10
100100
Assess improvementopportunities
OPFOPFOPF
GP 2.10SP 1.2SP 1.3
100100100
Maintain records OPDOPF
GP 2.6GP 2.6
6060
5.6.2 Review input
Audit PPQA GP 2.10 100
Customer 0
Conformity PPQA GP 2.10 100
Preventive action CAR GP 2.10 60
Follow-up All PAs GP 2.10 100QMS plans OPF GP 2.10 100
Improvement OIDOPF
GP 2.10GP 2.10
100100
5.6.3 Review output
Improve effectiveness OPF GP 2.10 60
Improve product All PAs GP 2.10 60
Resources All PAsAll PAs
GP 2.3GP 2.10
100100
Table 3: ISO 9001:2000 Section 6, Resource Management
Sect.ISO 9001:2000 Requirement
KeywordsCMMIPAs
CMMIPractices
Conf Comment
6 Resource Management
6.1 Provision of resources
Implement & maintain QMS All PAsOPD
GP 2.3SP 1.6
10060
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ISO 9001:2000 to CMMI-DEV v1.2 Page 5
Copyright 2009 Boris Mutafelija & Harvey Stromberg
Sect.ISO 9001:2000 Requirement
KeywordsCMMIPAs
CMMIPractices
Conf Comment
Enhance customersatisfaction
All PAs GP 2.3 30 Customersatisfaction is notexplicitlyaddressed but is
implied throughmany PAs
6.2 Human resources
6.2.1 General
Staff has needed skills All PAsOT
GP 2.5All SPs
100100
6.2.2 Competence, awarenessand training
Determine competence OTOTPP
SP 1.1SP 1.2SP 2.5
10030100
Provide training All PAs
OTOTOT
GP 2.5
SP 1.3SP 1.4SP 2.1
100
100100100
Evaluate effectiveness OT SP 2.3 100
Ensure awareness ofimportance
IPM SP 3.1 100 Uses IPPD
Maintain records OT SP 2.2 100
6.3 Infrastructure
Provide services andequipment
All PAsIPMOPDPIPP
VALVER
GP 2.3SP 1.3SP 1.6SP 1.2SP 2.4
SP 1.2SP 1.2
100100100100100
100100
6.4 Work environment
Maintain environment to meetrequirements
All PAsIPMOPDPIPPVALVER
GP 2.3SP 1.3SP 1.6SP 1.2SP 2.4SP 1.2SP 1.2
100100100100100100100
Table 4: ISO 9001:2000 Section 7, Product realization
Sect.ISO 9001:2000 Requirement
KeywordsCMMIPAs
CMMIPractices
Conf Comment
7 Product realization
7.1 Planning product realization
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ISO 9001:2000 to CMMI-DEV v1.2 Page 6
Copyright 2009 Boris Mutafelija & Harvey Stromberg
Sect.ISO 9001:2000 Requirement
KeywordsCMMIPAs
CMMIPractices
Conf Comment
Develop needed processes OPDOPDOPD
SP 1.1SP 1.2SP 1.3
100100100
Planning is consistent with
other processes
All PAs
All PAsIPMIPMOPDOPDOPDPPPP
GP 2.2
GP 3.1SP 1.1SP 1.4SP 1.1SP 1.2SP 1.3SP 2.7SP 3.1
100
100100100100100100100100
Quality objectives RDRDRDRDQPM
SP 1.2SP 2.1SP 2.3SP 3.2SP 1.1
100100100100100
Establish processes IPMPP
SP 1.1GP 2.2
100100
Determine activities IPMPP
SP 1.1SP 1.3
100100
Determine records All PAsPP
GP 2.6SP 2.3
100100
Plans in appropriate format All PAsPP
GP 2.2SP 2.7
100100
7.2 Customer-related processes
7.2.1 Determination ofrequirements related to theproduct
Customer requirements RD SP 1.1 100
Unstated requirements RDRDRDRDRD
SP 1.2SP 2.1SP 2.3SP 3.1SP 3.2
100100100100100
Statutory requirements RD SP 1.1 100
Additional requirements 0
7.2.2 Review of requirementsrelated to the product
Organization reviewsrequirements
RDRDRD
RDREQMREQM
SP 3.3SP 3.4SP 3.5
GP 2.7SP 1.1GP 2.7
100100100
100100100
Review before commitment REQM SP 1.2 100
Requirements are defined RDREQM
SP 3.3SP 1.1
100100
Differing requirements REQM SP 1.3 30
Able to meet requirements RD SP 3.3 30
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ISO 9001:2000 to CMMI-DEV v1.2 Page 8
Copyright 2009 Boris Mutafelija & Harvey Stromberg
Sect.ISO 9001:2000 Requirement
KeywordsCMMIPAs
CMMIPractices
Conf Comment
Update plans duringdevelopment
IPMIPMPP
SP 1.1SP 1.4All SPs
100100100
7.3.2 Design and development
inputsDetermine inputs todevelopment processes
RDRDRDRD
SP 1.1SP 1.2SP 2.1SP 3.2
100100100100
Functional requirements RDRD
SP 2.1SP 3.2
100100
Statutory requirements RDRD
SP 1.1SP 1.2
100100
Similar designs IPM SP 1.2 60
Other requirements RDRDRDRD
SP 1.2SP 2.1SP 2.3SP 3.1
100100100100
Review inputs RDRDRD
SP 3.3SP 3.4SP 3.5
10060100
Requirements are consistentand clear
RDRDRD
SP 3.3SP 3.4SP 3.5
100100100
7.3.3 Design and developmentoutputs
Outputs are verifiable TSTSTSTSTS
SP 2.1SP 2.2SP 2.3SP 3.1SP 3.2
100100100100100
Outputs approved TSTS
SP 3.1SP 3.2
3030
Meet input requirements TSTSTSTSTS
SP 1.1SP 1.2SP 2.1SP 3.1SP 3.2
100100100100100
Provide information TSTSTSTS
SP 1.1SP 1.2SP 2.2SP 2.4
3030100100
Acceptance criteria VALVER
SP 1.3SP 1.3
6060
Specify characteristics TS SP 2.2 60
7.3.4 Design and developmentreview
Development reviewed andevaluated
PMCPMCPMC
SP 1.6SP 1.7SP 2.1
100100100
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ISO 9001:2000 to CMMI-DEV v1.2 Page 9
Copyright 2009 Boris Mutafelija & Harvey Stromberg
Sect.ISO 9001:2000 Requirement
KeywordsCMMIPAs
CMMIPractices
Conf Comment
Identify problems PMCPMCPMCPMC
SP 1.2SP 1.6SP 1.7SP 2.1
60100100100
Appropriate functionsparticipate in reviews
IPMIPMIPMPMC
SP 2.1SP 2.2SP 2.3GP 2.7
1003030100
Records of review are kept IPMPMC
GP 2.6GP 2.6
60100
7.3.5 Design and developmentverification
Ensure requirements are met VER All SPs 100
Keep verification records VER GP 2.6 100
7.3.6 Design and developmentvalidation
Validation follows plans VAL All SPs 100Validate before delivery RD SP 3.5 100
Keep validation records RDVAL
GP 2.6GP 2.6
100100
7.3.7 Control of design anddevelopment changes
Identify changes CMPITS
SP 3.1GP 2.6GP 2.6
1006060
Review and approve changes CMCM
SP 2.1SP 2.2
100100
Evaluate effect of changes CM
CM
SP 2.1
SP 2.2
100
100Keep records of changes CMPITS
SP 3.1GP 2.6GP 2.6
1006060
7.4 Purchasing
7.4.1 Purchasing process
Purchased product meetsrequirements
PISAM
SP 3.1SP 2.4
100100
Control of supplier dependson product
SAMSAMSAMTS
SP 2.1SP 2.2SP 2.3SP 2.4
10010010030
Suppliers selected based on
ability
SAM SP 1.2 100
Selection criteria established SAM SP 1.2SP 1.3
100100
Records of evaluations kept SAM GP 2.6 100
7.4.2 Purchasing information
Product requirementsdescribed
SAMTS
SP 1.3SP 1.1
100100
Approval requirements SAM SP 1.3 100
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ISO 9001:2000 to CMMI-DEV v1.2 Page 10
Copyright 2009 Boris Mutafelija & Harvey Stromberg
Sect.ISO 9001:2000 Requirement
KeywordsCMMIPAs
CMMIPractices
Conf Comment
Personnel SAM SP 1.3 60
QMS SAM SP 1.3 60
Adequate requirements
described
SAM SP 1.3 100
7.4.3 Verification of purchasedproduct
Ensure product meetsrequirements
SAMSAMSAMSAMSAMVER
SP 1.3SP 2.1SP 2.2SP 2.3SP 2.4SP 3.1
10010010010010060
Supplier site verification SAM SP 1.3 60
7.5 Production and serviceprovision
7.5.1 Control of production and
service provisionPlan & implement serviceprovision
PIPIPIPIPITSTSTS
GP 2.2SP 3.1SP 3.2SP 3.3SP 3.4GP 2.2SP 3.1SP 3.2
100100100100100100100100
Product characteristics PITS
SP 2.1SP 2.2
100100
Work instructions PITS
SP 1.3GP 2.2
100100
Equipment PITS
GP 2.3GP 2.3
100100
Availability of monitoringdevices
PIPITSTS
GP 2.3GP 2.8GP 2.3GP 2.8
100100100100
Implementation of monitoring PITS
GP 2.8GP 2.8
100100
Release activities CMPI
SP 1.3SP 3.4
6060
CMMI doesn'taddress post-delivery activities
7.5.2 Validation of processes forproduction and service
provisionValidate production & serviceprocesses
VAL All SPs 100
Demonstrate ability to meetplanned results
VAL All SPs 100
Establish review criteria VAL SP 1.3 30
Approve equipment VAL SP 1.2 100
Use specific methods VAL SP 1.3 100
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Copyright 2009 Boris Mutafelija & Harvey Stromberg
Sect.ISO 9001:2000 Requirement
KeywordsCMMIPAs
CMMIPractices
Conf Comment
Records VALVAL
GP 2.6SP 2.2
100100
Revalidation VAL SP 2.1 100
7.5.3 Identification andtraceability
Identify products CMCMCM
SP 1.1SP 2.1SP 2.2
10060100
Identify product status MAPIPITSVALVALVERVER
SP 2.4GP 2.8SP 3.3GP 2.8GP 2.8SP 2.2GP 2.8SP 3.2
100100100100100100100100
Control traceability CMREQM
SP 3.1SP 1.4
100100
7.5.4 Customer property
Exercise care PP SP 2.3 30
Identify property PP SP 2.3 30
Report damage PMCPP
SP 1.4SP 2.3
3030
7.5.5 Preservation of Product
Maintain conformity duringdelivery
PI SP 3.4 100
Preserve identification PI SP 3.4 100
Preserve product component
parts
PI SP 3.4 100
7.6 Control of monitoring andmeasuring devices
Determine monitoring anddevices needed
MAMAMAMAVALVER
SP 1.1SP 1.2SP 1.3SP 1.4SP 1.3SP 1.3
100100100100100100
Establish monitoringprocesses
MAMAMAMA
VALVALVERVER
GP 2.2GP 2.9SP 1.3SP 1.4
GP 2.9SP 1.3GP 2.9SP 1.3
60606060
60606060
Calibrate at specified intervals 0
Adjust as needed 0
Calibration status 0
Safeguard from adjustment 0
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ISO 9001:2000 to CMMI-DEV v1.2 Page 12
Copyright 2009 Boris Mutafelija & Harvey Stromberg
Sect.ISO 9001:2000 Requirement
KeywordsCMMIPAs
CMMIPractices
Conf Comment
Protect from damage 0
Assess prior measurementresults
0
Take action on equipment 0Keep calibration records 0
Confirm applicability ofsoftware
VALVALVERVER
SP 1.2SP 1.3SP 1.2SP 1.3
30303030
Confirm software before use 0
Table 5: ISO 9001:2000 Section 8, Measurement, analysis and improvement
Sect.ISO 9001:2000 Requirement
KeywordsCMMIPAs
CMMIPractices Conf Comment
8 Measurement, analysis andimprovement
8.1 General
Product conformity PPQAVERVERVERVERVERVER
SP 1.2GP 2.8SP 1.1SP 1.2SP 1.3SP 2.2SP 3.1
100100100100100100100
QMS conformity OPF SP 1.2 100
QMS improvement OIDOPFOPFOPF
All SPsSP 1.3SP 2.1SP 2.2
100100100100
Determine methods andtechniques
All PAsMAMAMAQPMQPM
GP 2.8SP 1.2SP 1.3SP 1.4SP 2.1SP 2.2
60100100100100100
8.2 Monitoring andmeasurement
8.2.1 Customer satisfaction
Monitor customer perceptions MAMAMAPMCVALVAL
SP 1.1SP 1.2SP 2.2SP 1.5GP 2.7SP 2.1
303030306060
Define methods for measuringsatisfaction
MAMAMA
SP 1.2SP 1.3SP 1.4
606060
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Copyright 2009 Boris Mutafelija & Harvey Stromberg
Sect.ISO 9001:2000 Requirement
KeywordsCMMIPAs
CMMIPractices
Conf Comment
8.2.2 Internal audit
Determine conformance OPFPPQA
SP 1.2All SPs
100100
Determine effectiveness OPFOPFOPF
SP 1.1SP 1.2SP 1.3
100100100
Audits consider processimportance
OPFOPFPPQA
SP 1.1SP 1.2GP 2.2
100100100
Define audit criteria OPFOPFPPQA
SP 1.1SP 1.2GP 2.2
100100100
Select objective auditors PPQA GP 2.4 100 Objectivity isaddressed inPPQA introductorynotes
Dont audit own output 0 Objectivity isaddressed inPPQA introductorynotes
Documented proceduredefines audits
OPFOPFPPQAPPQAPPQA
GP 2.2GP 2.4GP 2.2GP 2.4SP 2.2
100100100100100
Actions taken promptly OPFOPFPPQAPPQAPPQA
GP 2.1GP 2.4GP 2.1GP 2.4SP 2.1
100100100100100
Verify actions taken OPFOPFOPFPPQAPPQA
SP 2.1SP 2.2SP 3.3SP 2.1SP 2.2
3060100100100
8.2.3 Monitoring andmeasurement of process
Use suitable methods All PAsMAMAMAOPP
GP 2.8SP 1.2SP 1.3SP 1.4SP 1.2
100100100100100
Demonstrate processcapability
MAQPMQPMQPMQPM
SP 2.2SP 2.1SP 2.2SP 2.3SP 2.4
100100100100100
Take corrective actions PMCPMCPMCQPM
SP 2.1SP 2.2SP 2.3SP 2.3
100100100100
8.2.4 Monitoring and
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Copyright 2009 Boris Mutafelija & Harvey Stromberg
Sect.ISO 9001:2000 Requirement
KeywordsCMMIPAs
CMMIPractices
Conf Comment
measurement of product
Monitor product characteristics All PAsMAMAVALVALVERVER
GP 2.8SP 2.1SP 2.2SP 2.1SP 2.2SP 3.1SP 3.2
60100100100100100100
Measure at appropriate stages VALVER
All SPsAll SPs
100100
Maintain conformity record PISAMVALVER
SP 3.3SP 2.4GP 2.6GP 2.6
1001006060
Maintain release records PI GP 2.6 60
Dont release until product
realization plans areimplemented
CM SP 3.2 30
8.3 Control of nonconformingproduct
Identify and controlnonconforming product
CMPMCPMCPMCVALVER
SP 1.3SP 2.1SP 2.2SP 2.3SP 2.2SP 3.2
601001001006060
Define control ofnonconforming product
VALVALVER
VER
GP 2.2GP 2.4GP 2.2
GP 2.4
100100100
100Take action CMCMPPQAPMCPMCPMCVER
SP 2.1SP 2.2SP 2.1SP 2.1SP 2.2SP 2.3SP 3.2
100100100100100100100
Authorize use PMCPMCPMCVER
SP 2.1SP 2.2SP 2.3SP 3.2
100100100100
Preclude use PMC
PMCPMCVER
SP 2.1
SP 2.2SP 2.3SP 3.2
100
100100100
Keep records ofnonconformities
CMVERVER
SP 3.1GP 2.6SP 3.2
10060100
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Copyright 2009 Boris Mutafelija & Harvey Stromberg
Sect.ISO 9001:2000 Requirement
KeywordsCMMIPAs
CMMIPractices
Conf Comment
Review nonconformities CARCARPMCPMC
PPQAVERVER
GP 2.2SP 1.1GP 2.2SP 2.1
SP 2.1GP 2.2SP 3.2
6010060100
10060100
Determine causes CAR SP 1.2 100
Evaluate need for action CARPMC
SP 1.2SP 2.1
100100
Determine action needed CARCARCARCARPMCPPQA
GP 2.2SP 1.1SP 1.2SP 2.1SP 2.2SP 2.1
100100100100100100
Record results CAR
PMCPPQA
SP 2.3
GP 2.6SP 2.2
100
60100
Review action CARPMCPPQA
SP 2.2SP 2.3SP 2.1
100100100
8.5.3 Preventive action
Determine action to preventnonconformity
CARCAROPF
SP 1.1SP 1.2SP 3.4
100100100
Take appropriate actions 0
Determine potentialnonconformities
CARCAR
PMCPMCPPQAVERVER
GP 2.2SP 1.1
GP 2.2SP 2.1SP 2.1GP 2.2SP 3.2
60100
6010010060100
Evaluate need for action CARPMC
SP 1.2SP 2.1
100100
Determine action needed CARCARCARCARPMC
GP 2.2SP 1.1SP 1.2SP 2.1SP 2.2
100100100100100
Record results CAR
PMC
SP 2.3
GP 2.6
100
60Review action CARPMC
SP 2.2SP 2.3
100100