iso 55001 certification in japan - jaam · profile of iso 55001 certified organization as of march,...

As of December 2016

Name of Organization Category Business

1 ● Sendai City Wastewater Works Utility Sewer management

2 ● Swing Corporation Utility O & M Wastewater Treatment plant

3 ●

Aichi prefecture, Construction department,Sewage divisionWater and Green Aichi

Utility Sewer management

4 ● Nihon Suido Consultants Co., Ltd Utility Water/Sewage consultant

5 ●

Sekisui Chemical Co., Ltd. UrbanInfrastructure & Environmental ProductsCompany, Comprehensive BusinessDivision, Kawachinagano Sewerage ServiceStation

Utility O & M Sewerage duct facilities

6 ●Granvista Hotel & Resort, Nippon Koei(Atami Beach Line Toll Road)

Infrastructure Toll road management

7 ●GAEART Co.,LTD and SHIRAITO HighlandWay. Co.,LTD

Infrastructure Toll road management

8 Sanki Kankyo Service Utility O & M Wastewater Treatment plant

9 ●JFE Engineering Corporation, Aqua solutiondepartment

Utility O & M Water/Sewage facility

10 ●Pacific Consultants Co., Ltd., and Pe-TeRaSTeRaS Tsukuba

Utility Photovoltaic power generation

11 ● Nihon Suiko Sekkei Co., Ltd. Utility Water/Sewage consultant

12 ● KANSEI Company Utility O & M Wastewater Treatment plant

13 NJS Utility Water/Sewage consultant

14 ● NISHIHARA Environment Co., Ltd. Utility O & M Wastewater Treatment plant

15 ● Tanabu Group Utility Photovoltaic power generation

16 Asuko-Daito Co., Ltd Utility Water/Sewage consultant

17 ●KOEI Energy Co., Ltd. and Shin-sogihydropower station

Utility Hydro Power Generation

18 Environmental System Service Utility Sewage inspection and maintenance

19 ●Incorporated Administrative Agency JapanWater Agency

InfrastructureConstruction, operation and management offacilities to develop or utilize water resources

20 Oriental ConsultantsInfrastructure,Utility

Infrastructure/utility consultant, O & MInfrastructure

21 Chuou Sekkei Engineering Utility Water/Sewage consultant

22 ● Pasco CorporationInfrastructure,Utility

Road, Bridge and Sewage consultant,

23 ● S’tem Co.,Ltd Utility O & M public wastewater treatment plant

24 ● Tokyo Engineering Consultants Co., Ltd. Utility Water/Sewage consultant

25 Nippo Co., Ashinoko Skyline Co. Infrastructure Toll road management

26METAWATER Co., Ltd. & METAWATERSERVICE Co., Ltd.

Utility O & M Water/Wastewater Treatment plant

28 ●CHODAI CO., LTD. ASSETMANAGEMENT PROMOTION OFFICE

Utility Road and Bridge

ISO 55001 Certification in Japan

Page

© 2017, Kyoto Business Research Center

Profile of ISO 55001 certified organization as of March, 2017 Ref. #01

1. Organization name Sendai City Wastewater Works

2. Business outline Sendai City Wastewater Works provides wastewater services to the

Sendai City area.

Population served: 1,050,000

Volume of wastewater treated: 155,000ML

3. ISO certification 11/3/2014, Sendai Wastewater Utility

Pipe length: 4695km

Asset Value: $183,889M (WWTP and pumping stations)

$678,418M (reticulation mains)

4. Characteristics of the AM The element on which the organization places emphasis

- Developing AM implementation strategy

- Objective management

- Risk management

- Developing investment decision making criteria

- Business process management

- Internal audit

Business drivers

- Aging infrastructure

- Asset criticality

- Capital expenditure

- Intergenerational equity

- Staff skills and experience retention

5. Main outcomes The following examples are the results of recent practices in our AM system, but we don’t have

enough quantitative data yet.

- Decreasing time to deal with complaints by removing bottlenecks in the business processes

- Decreasing mistakes in business by removing inconformity in our internal audit

- Declining failures by root cause analysis based on the indication from the internal audit

- Declining failures by increasing the budget of proactive and reactive maintenance with negotiating

the financial section based on asset risk evaluation

- Improving reputation of the organization

6. Contact point

Mr. Tetsuya MIZUTANI

+81-22-214-8509

[email protected]



1. Organization name Swing Corporation

2. Business outline Since the first installation of domestically produced pressure rapid

filtration equipment for municipal water systems in 1931 in Japan, the

company, as a total solution provider for water business, suggests

optimal solutions domestically and internationally in various fields to

support water which is essential for living and industry.

3. ISO certification 11/3/2014, by Japan Audit and Certification Organization for

Environment and Quality (JACO)

Scope: Maintenance, engineering and operation service for sewage

treatment plant, water utilities, human waste treatment plant, etc.

4. Characteristics of the AM Emphasized elements of the Asset Management by the organization

- Provide equal level of service for any of the customers in Japan.

- At the same time, provide high level of service as a consequence of ISO 55001 introduction.

Strength of the company’s Asset Management

The company has ISO 9001 (QMS) and ISO 14001 (EMS) certifications for 17 years. These matured

management systems are applied and expanded to ISO 55001 (AMS) successfully. The synergy of

these three management systems is fully exercised in the implementation of asset management

activities.

The company’s business drivers of the Asset Management

The company is aware that proactive implementation of Asset Management significantly contributes

to the accomplishment of corporate social mission: Building a better future with various solutions for

sustainable water and the environment.

5. Main outcomes The company is entrusted the clients’ assets (infrastructure). Sound operation of the infrastructure

is not only for the client but the company’s social responsibility. The main outcomes of Asset

Management shown below belong to the clients as well.

- Make the assets “visible”

- Decision making criteria aligning with the corporate’s maintenance standard enables optimum and

accountable decision making based on monitoring and investigation data and diagnosis. It also

contributes developing clear investment schedule of the maintenance equipment.

- Combination of the three maintenance methods, TBM, CBM and BM makes more effective, efficient

and accountable asset management, which leads to reduction of the asset life cycle cost.

TBM Time Based Maintenance

Periodical maintenance including repairing and replacement, based on the planned time schedule.

CBM Condition

Based Maintenance

Preventive maintenance, before accident or incident occurs, according to the result of monitoring and diagnosis which are conducted periodically either during the operation or under suspension.

BM Breakdown Maintenance Corrective maintenance conducted when accident / incident occurs.

6. Contact point Not available


Profile of ISO 55001 certified organization as of March, 2017 Ref. #03 1. Organization name Aichi prefecture, Construction department, Sewage division

Water and Green Aichi 2. Business outline Sewage business of Aichi prefecture consists of sewage network

development and management within the area of Aichi prefecture. - Sewage region: 11 - Planned population of the sewage network: 3.35 million people. Current population in the developed sewage network: 2.41 million people

- Planned treatment ability: max 1,903,000 m3/day. Current treatment ability: max 909,000 m3/day

3. ISO certification 24/3/2015, by Japan Audit and Certification Organization for Environment and Quality (JACO)

Scope: Operation and maintenance of sewage treatment plants and monitoring facilities of the following 3 regions: - Gojo river east bank regional sewage - Shin river east regional sewage - Shin river west regional sewage

Asset portfolio: 3 sewage treatment plants and 14 monitoring points. 4. Characteristics of the AM Better communication and coordination between asset owner and O&M provider

– Through AMS workshop. Joint development of integrated operational guideline between asset owner (Aichi pref.) and

service provider (Water and Green Aichi) – Aichi pref. regional sewage asset management manual.

Clear and visible asset management objective – Achievement of the asset management objective is visualized by progress check sheet.

Enhanced check functions within and between the organizations – Internal audit and monitoring Top management leadership

– Exercised through asset management policy and management review Knowledge management of technical know-how etc.

– Development of operational manual for improvement action. 5. Main outcomes The organizations’ asset management gives emphasis on continual improvement. Each of the three regions sets target indices as below, and periodically evaluates the achievement, in order for continual improvement. - Reduction in number of the times violating the pollution control criteria (odor) at Gojo river east bank. - Number of the proposals for cost reduction or efficiency improvement measures. - Number of the times that effluent quality violates target control value. - Number of backup systems activation due to the facilities’ trouble. - Number of the facilities not completed planned repair. - Number of the breakdown in preventive maintenance equipment - Number of the proposals for improvement regarding the facilities. - Number of the simulation trainings conducted according to regional sewage business contingency

plan (BCP) - Number of the improvement proposals of regional sewage BCP. - Number of the workshops on asset management system. - Number of the improvement proposals regarding asset management system. 6. Contact point Not available



1. Organization name Nihon Suido Consultants Co., Ltd

2. Business outline Client (market): Asset owners / operators of public and industrial water

and sewage facilities.

Service: Engineering consulting services mainly for water and sewage

works, including planning, design, and operational supports for

maintenance and management.

Social needs: Maintaining long-term quality and appropriate

management of the water / sewage related infrastructures.

Technologies for the service provision: Research, evaluation, planning,

design, monitoring, and asset management system development.

3. ISO certification Certified by Japan Audit and Certification Organization for Environment

and Quality (JACO) on February 27, 2015.

Scope: Water Supply Division, Sewage Works Division, and Information

System Department of Head office and Osaka branch, and Engineering

Division of the subsidiary IO Co., Ltd.

Asset portfolio: Depends on the client’s asset portfolio

4. Characteristics of the AM Strength:

The company has various expertise through its more than five decades of experience of engineering

consulting services including research, planning, design, and construction management. It has

built a long-term business relationship with many clients. It also has formulated various

management plans and facility rehabilitation plans for water and sewage authorities, using its own

asset management information systems such as maintenance & management systems and

database systems, which are essential for asset management.

Business drivers of the asset management:

Many asset owners (governments) will certainly face the shortage of human and financial resources

and increase of aged infrastructure, therefore the increasing necessity of outsourcing of

management and operation of their assets to private service providers will be expected.

Emphasized elements of AM by the company:

The company can provide its clients (asset owners) with various kinds of consulting services that

fulfill the clients’ needs, and wholly support their infrastructure management.

5. Main outcomes Through the asset management related business, the company demonstrates its high contribution to

clients’ appropriate management of the infrastructures.

The company’s asset management related business is recently growing to approximately fifty

percent of the turnover of the certified divisions, which suggests the clients’ keen interest and

awareness about the benefit of asset management.



Profile of ISO 55001 certified organization as of March, 2017 Ref. #05 1. Organization name Sekisui Chemical Co., Ltd. Urban Infrastructure & Environmental

Products Company, Comprehensive Business Division, Kawachinagano Sewerage Service Station

2. Business outline Comprehensive operation and maintenance of sewerage pipes under six privately developed estates in Kawachinagano City. Contract period is 2 years starting from April 2014. Project is entrusted by Kawachinagano City to Joint Venture, which is represented by Sekisui and other 4 companies. Contents of works are: - Planning of operation and maintenance - Operation and maintenance - Care of residents - Accidents response - Survey of current status - Planning of service life extension

3. ISO certification 24/3/2015, by Japan Audit and Certification Organization for Environment and Quality (JACO) Scope: Entrusted comprehensive operations on sewerage duct facilities Asset portfolio: Total sewer pipe length: 47 km

Number of households covered: 5,000 4. Characteristics of the AM Elements of asset management on which the organization places emphasis: - Objective management - Quality management - Risk management - Cost management - Human resource management - Information management Business drivers: - Financial difficulties of municipalities - Decrease the number of staffs in municipalities - Retention of staff skills and experience of municipalities - Growing need of repair/replacement of aging infrastructure - Price competition with competitors

5. Main outcomes - Visualization of asset management (preparation of manuals and documentation) - Accountability for municipalities and improvement of customer satisfaction - Improvement in quality - Decline the number of claim from residents - Employee satisfaction (increase awareness of people in charge) - Continuous improvement of works - Increase sustainability of organization in charge

6. Contact point Mr. Shunsuke TANAKA +81-3-5521-0556 [email protected]


Profile of ISO 55001 certified organization as of March, 2017 Ref. #06 1. Organization name Granvista Hotel & Resort, Nippon Koei (Atami Beach Line Toll Road) 2. Business outline The opening of the Atami Beach Line Toll Road: on Aug. 1, 1965

Length of Roadway: 6.1km Annual traffic volume: Approximately 2.6 million vehicles Toll roads on sightseeing spots along the coast Toll: 300JPY

3. ISO certification 24/3/2015, by Japan Audit and Certification Organization for Environment and Quality (JACO) Scope: Toll road business Asset portfolio: Length of Roadway:6.1km

4. Characteristics of the AM Elements of asset management on which the organization places emphasis: - Clarification of information necessary for management - Clarification of judgment flow - Extraction and creation of training programs necessary for each personnel - Evaluation based on implementation of promotion measures and changes in traffic volume - Planning a repair plan based on field information - Monitoring of factors related to traffic regulations - Determination of traffic regulation factors and their priority measures - Efficiency analysis of decrease in toll revenue and expenses when traffic regulation occurs - Measurement of introduction effect of new technology and new repair method

5. Main outcomes The following examples are the results of recent practices in our AM system, but we don’t have enough quantitative data yet. - Establishment of repair plan every 5 years and prioritization to planned repair cost vs. planned cost reduction rate approximately 9% (Clarification of implementation details for each financial year and cost review by new repair method)

- Increase opportunities for overall site checking (Effects of active introduction opportunities for new technologies)

- Multifunctionalization of human resources (Effects of human resource monitoring and planned development)

6. Contact point Mr. Yoshikazu UBUKATA E-mail: [email protected]


Profile of ISO 55001 certified organization as of March, 2017 Ref. #07 1. Organization name GAEART Co.,LTD and SHIRAITO Highland Way. Co.,LTD 2. Business outline Shiraito Highlandway is a private general road based on the Road

Transport Law, and it is a toll road. We will provide safe and secure road services to Users by properly operating and managing toll roads in the resort area Karuizawa in Nagano Prefecture, Japan.

3. ISO certification 24/3/2015, by Japan Audit and Certification Organization for Environment and Quality (JACO) Scope: Toll Road Managiment Asset portfolio: Road length: 10 km Road Bridge: 1 Toll Gate: 2 Asset Value: $1Million

4. Characteristics of the AM Organization Objective

Learn know-how as a public road administrator Use it as a demonstration field of proprietary technology Long-term stability of management Co-prosperity with regional industry Improvement in regional convenience

The element of asset management on which the organization places emphasis Strategic Asset Management Plan Asset Management Policy Continuous improvement Risk Management

Strong points or business drivers of the asset management Maximum performance at the lowest cost Preventive maintenance for long-life infrastructure Priority of Maintenance and rehabilitation Improvement in accountability Improvement in customer satisfaction

5. Main outcomes The balance between service level and management level became clear It became trusted by the local community Work efficiency has improved Improvement in stuff motivation Message from the President of SHIRAITO Highland Way Co., LTD “We are not running our toll road for getting the ISO55001 certification. We have got the ISO55001 certification in order to get our customers and various stakeholders to understand that we are truly enjoying our toll road operations.”


6. Photos

Full scenery of the road IT tool

Summer scenery Snow removal work

Mount Asama from the road Maintenance & rehabilitation

7. Contact point We are sorry, we can not respond to inquiries in English.


Profile of ISO 55001 certified organization as of March, 2017 Ref. #09 1. Organization name JFE Engineering Corporation, Aqua solution department 2. Business outline Entrusted operation and maintenance of water (purifying plant) and

sewage (sewage treatment plant and sludge treatment plant) facilities. 3. ISO certification 18/5/2015, by Japan Audit and Certification Organization for

Environment and Quality (JACO) Scope: Aqua solution department, water and sewage management division, Yokohama north office and Goka office.

Asset portfolio: Depends on the client’s asset portfolio 4. Characteristics of the AM Emphasized points:

- Objective management, - Process management - Performance management - Risk management

Business drivers of the asset management: - To improve the competency of the company’s human resources - Knowledge management - To improve the company’s reliability

5. Main outcomes Internal outcome:

- Improved awareness of the objectives. - Improved employees awareness. - Capital and operational expenditure reflecting the objectives.

External outcome: - Improved client satisfaction and company’s reliability.



Profile of ISO 55001 certified organization as of March, 2017 Ref. #10 1. Organization name Pacific Consultants Co., Ltd., and Pe-TeRaS TeRaS Tsukuba 2. Business outline Renewable energy relating business to provide the region with new

value, through comprehensive technical support for the photovoltaic power generation plant of Pe-TeRaS. Business development in energy-related fields is set as an important theme in the management plan of Pacific Consultants Co., Ltd., and the company is expanding its consulting service in energy sector and smart community sector.

3. ISO certification 25/6/2015, by Japan Audit and Certification Organization for Environment and Quality (JACO) Scope: Operation and maintenance of photovoltaic power plant. Asset portfolio: - Photovoltaic power plant (capacity: 0.5 MW), - Power conditioning system and its outdoor storing cabinet, - Power generating module mounts, - DC collecting unit, monitoring device, etc. - Land, fence

4. Characteristics of the AM The element of asset management on which the organization places emphasis

- Asset objectives management - Risk management (Risk avoidance) - Handling internal and external change

Business drivers of the asset management - Knowledge management of the organization’s implicit know-how - To manage generating performance affected by the assets’ aging and obsolescence

5. Main outcomes Explicit outcome is not yet observed, since it will be quite long before major repair and renewal is conducted. The company is now collecting necessary data accurately.



Profile of ISO 55001 certified organization as of March, 2017 Ref. #11 1. Organization name Nihon Suiko Sekkei Co., Ltd. 2. Business outline Nihon Suiko Sekkei Co., Ltd. is a Japanese leading consulting firm which

supports water/wastewater utilities in their decision-makings at all life cycle of the assets. The main business is the support in asset designing and improving utility’s asset management, which includes developing the asset management system, risk and opportunity analysis, sophistication of information system, training and competency development and operation transform such as outsourcing by PFI contract.

3. ISO certification 29/9/2015 for ISO 55001, and 8/11/2016 for integrated management system composed of ISO 55001, 9001, 14001 and 27001, both by Japan Audit and Certification Organization for Environment and Quality (JACO) Scope: All the regional offices and the quality management office of Nihon Suiko Sekkei Co., Ltd.

Asset portfolio: Assets including information system managed by client water/wastewater utilities.

4. Characteristics of the AM Since the organization does not own the asset portfolio in most cases, while maintaining its AM system, the support activities related to AM system are featured with the flexible adaptation of the organization’s AM system to the client (See the figure on the right). Another feature is the AM information system which is developed and maintained by the organization to support client’s AM activities. The original model created by the organization is customized and sometimes shared with clients. The organization was involved in the project to develop “Users’ Guide to Apply ISO 55001 to the Field of Wastewater Works” which was issued by the Ministry of Land, Infrastructure, Transport and Tourism, Japanese Government in 2016. Furthermore, the organization has been helping quite a few entities acquire certifications of ISO 55001. The AM skills and knowledges of the organization have been practically reinforced though those experiences. 5. Main outcomes The outcomes are expressed as the benefits for client utilities and for the organization itself. Benefits for client utilities include: - Integrated understanding of assets, their performance, the risks associated with managing assets

and investment needs to help decision-making; - Analyzing asset information more scientifically supported by the AM information system, leading

to improved organizational decision-making; - Promoting engagement with stakeholders to embrace transparency and create accountability for

the asset management system; - Gaining confidence in the strategies to fill the gap between the financial capacity and the

requirements related to performances and risks of the utility. Benefits for the organization include: - Improving efficiency and reliability as well as systematic AM thinking, based on the integrated

management system composed of ISO 55001, 9001, 14001 and 27001; - Gaining more steady relationship with client utilities by providing AM services at series of life cycle

stages of water/wastewater related assets. 6. Contact point Dr. Osamu FUJIKI

Phone: +81-03-3534-5511, E-mail: [email protected]


Profile of ISO 55001 certified organization as of March, 2017 Ref. #12 1. Organization name KANSEI Company 2. Business outline Entrusted comprehensive operation and maintenance of sewage pipes 3. ISO certification 29/9/2015, by Japan Audit and Certification Organization for

Environment and Quality (JACO) Scope: Sewage pipes and other miscellaneous facilities in Ome city public sewage area and Ome city designates. Asset portfolio: - Sewage pipes: total 591,000 m - Manhole: 25,000 units

4. Characteristics of the AM 1. Integrating the Asset Management System with the company’s operation management policy. 2. Strengthening the company’s governance. 3. Improvement of risk management ability by extracting risks. 4. Improvement of the systems robustness through internal audit. 5. Enhancement of the organization’s capability through horizontal application of the system.

5. Main outcomes 1. By linking AMS with the company’s existing management systems using PDCA cycle, those

management systems could be strengthened, by implementing more concrete “AM planning, operation, evaluation and improvement” cycle.

2. By evaluating the staff’s current competency, specifying required competencies and the method to acquire them, optimum human resource assignment and training could be realized.

3. Through risk specification in the AMS, the staff became more aware of the risk. That enabled the planning & action more risk-preventive manner, while previously they often dealt with the accidents after they actually occurred.

4. Although internal audit is not so matured, just checking the basic requirements of the AMS, it is considered that systems deterioration is effectively prevented because joint-checking of the systems operating condition by the auditor and the site staff enables risk management evaluation whether risk and opportunity are adequately controlled.

5. Although the scope of ISO 55001 certification is only Ome city sewage, the management system can be horizontally expanded to other sewage management project proposals, which contributes to win more project order, with the situation in Japan that more sewage asset owners are seeking for PPP or PFI in sewage operation and management.



Profile of ISO 55001 certified organization as of March, 2017 Ref. #14 1. Organization name NISHIHARA Environment Co., Ltd. 2. Business outline Client: Municipality, etc.

Product, Service: - Operation and maintenance of water and waste water treatment

plants (water quality management, machinery and equipment management).

- Design and development, and control of supplier manufacturing of machines, equipment and device of our original design for water and waste water treatment.

- Design and development, and execution of water and waste water treatment plants construction works.

3. ISO certification 22/12/2015, by Japan Audit and Certification Organization for Environment and Quality (JACO) Scope: Operation and maintenance of waste water treatment plant. Asset portfolio: - Waste water treatment plant capacity：11,000m3/day

4. Characteristics of the AM The element of asset management on which the organization places emphasis and strong points - Continual improvement - Competence - Operational planning and control

5. Main outcomes We draft AM plan, year by year. And we have reached some goals. Those are: - Keep good quality of effluent - Improving customer satisfaction - Reducing environmental loading



Profile of ISO 55001 certified organization as of March, 2017 Ref. #15 1. Organization name Tanabu Group 2. Business outline General Contractor (Civil and Architecture) 3. ISO certification 26/12/2015, by Japan Testing Center for Construction Materials

(JTCCM) Scope: Operation and maintenance of photovoltaic power plant. Asset portfolio: Photovoltaic Power Plant (max capacity: 2,062kW)

4. Characteristics of the AM 1. Demonstrating effectual operation and management of photovoltaic power plant verified by accredited 3rd party certification body.

2. Contributing to the other operation and maintenance projects of infrastructures and PFI projects.

5. Main outcomes - Effective utilization of renewable energy, electric power selling income with planned power

generation, enhancing stability of the company’s operating foundation, contributing to the neighboring area (with employment, idle land utilization, etc.), business expansion to other urban re-development project (by PFI).

- Certainty of operational planning and improved reliability in inspection, monitoring and maintenance works.

- Operation and management, asset management, project management, operation and maintenance, maintenance, etc.



Profile of ISO 55001 certified organization as of March, 2017 Ref. #17 1. Organization name KOEI Energy Co., Ltd. and Shin-sogi hydropower station 2. Business outline Project operation and facilities maintenance in renewable energy field

etc. Electric and other energy generation, supply and distribution.

3. ISO certification 24/3/2016, by Japan Audit and Certification Organization for Environment and Quality (JACO) Scope: Hydropower generating in Shin-sogi hydropower station Asset portfolio: Shin-sogi hydropower station - Max capacity: 490 kW - Max water flow: 5.5m3/s - Annual electricity production: around 4 million kWh

4. Characteristics of the AM In order to realize stable operation of the hydropower plant, the operating condition is observed on a constant basis by constant monitoring system and periodical inspection. This enables to seize the conditions of the managed elements, and efficiently implement PDCA cycle. Target indicators of the asset conditions are incorporated in the organization’s mid-long term management plan.

5. Main outcomes By introducing asset management, attainment of target asset performance, clarification of the documents, knowledge management of the operational know-how were realized. Existing annual inspection data is analyzed to pursue reduction of the inspection cost, which is further expected to lead to avoiding excessive maintenance cost and realizing optimized maintenance cost.

6. Contact point Mr. Shinzo HUKUDA Tel: +81-3-5215-6926, E-mail: [email protected]


Profile of ISO 55001 certified organization as of March, 2017 Ref. #19 1. Organization name Incorporated Administrative Agency Japan Water Agency 2. Business outline Japan Water Agency (JWA) is designated for water resources

development of seven river systems (Tone, Ara, Toyo, kiso, Yodo, Yoshino and Chikugo river systems), which totally affect the lives of more than half of the Japanese population. JWA undertakes development of the river structures such as dams and water channels (11 projects are on-going), and management of them (30 dams and 3,030 km long water channels are under the control). The business contributes to realize the safe and prosperous society, by stably supplying “water” which is essential for people’s lives, and protect the land from floods.

3. ISO certification 19/8/2016, by Japan Audit and Certification Organization for Environment and Quality (JACO) Scope: Headquarters, Water Resources Engineering Department, Numata Integrated Operation and Maintenance Office, and Tone Canal Management and Construction Office.

Asset portfolio: The organization’s infrastructures and facilities for water resources development and utilization.

4. Characteristics of the AM In the guideline JWA prepared in the development of the asset management system (JWA AMS), scope, activities, implementing structure, responsibility assignment, etc. are defined as basic principles. JWA also reconstituted existing activities aligning with ISO 55001 requirements, and summarized in the guideline for the staff’s compliance. JWA AMS places emphasis on continual improvement by implementing PDCA cycle, based on the evaluation of the work progress and achievement that construction and management divisions of the river structures such as dams and river channels made, which are investigated through work progress management, monitoring risk management condition, internal audit, etc.

5. Main outcomes JWA aims to continuously and stably fulfill the functions of the assets it manages, responding to the stakeholders’ needs and expectations, through managing the assets it owns or operates, such as dams and river channels, in systematic and effective manner, by implementing JWA AMS. JWA expects the outcome that reconstitution of the activities of each division aligning systematically with ISO 55001 will facilitate knowledge sharing of the technologies and know-how it had acquired. It expects improvement of the work efficiency, service quality and staff’s motivation through visualization of the position, role and responsibility of the activities in the AMS as well.

6. Contact point Not available.


Profile of ISO 55001 certified organization as of March, 2017 Ref. #22 1. Organization name Pasco Corporation 2. Business outline Client: Infrastructure asset owners such as government agencies.

Product: To survey, analyze and process geographical data anywhere on the earth, using wide variety of sensors loaded on satellites, aircrafts, helicopters, customized vehicles, ships, etc., GIS (Geographical Information System) and database.

Service: Providing geographical information in the format that the customer can easily and effectively utilize, and contributing to solving social problems.

Market: comprehensive operation and maintenance of public infrastructure assets, PPP, PFI.

Social needs: rapid growth of aging public infrastructures is a serious problem in Japan, and efficient maintenance of the assets with optimum total cost is expected.

3. ISO certification 27/8/2016, by Japan Testing Center for Construction Materials (JTCCM). Scope: Consulting service for road (pavement, bridges) and sewage (pipes) asset management and IT systems development and maintenance service

Asset portfolio: The company’s consulting capability to help the asset owner to realize the best social value from public infrastructure assets, which includes know-how, information and internal system to support the client’s infrastructure asset management.

4. Characteristics of the AM Developing management system inside the company for more efficient work flow. Being responsible as the supporting organization of the asset owner Objective work process management Strengthening internal audit

5. Main outcomes Gaining the company’s reliability from the clients Increasing sales of asset management related service Integration with the company’s existing management systems, QMS, EMS and ISMS.

6. Contact point [email protected]


Profile of ISO 55001 certified organization as of March, 2017 Ref. #23 1. Organization name S’tem Co.,Ltd 2. Business outline 1) Maintenance of water/sewage treatment plants, design,

construction, construction supervision, and consulting service for water/sewage plants.

2) Operation and maintenance of buildings. 3) Selling construction machineries, environmental equipment, their

materials and chemicals 4) Import/Export of pollution protection equipment 5) Collection, disposal and recycling of general and industrial wastes. 6) Design, construction, construction supervision and consulting service

for various construction projects. 7) Design, construction, construction supervision and consulting service

for swimming pools, fountains, streams and parks, and operation, maintenance and repairing the equipment.

8) Selling computers and peripheral devices. 9) Dispatching workers. 10) Additional services and businesses associated with the above

works. 3. ISO certification 29/9/2016, by Japan Audit and Certification Organization for

Environment and Quality (JACO) Scope: Head office operation and maintenance of sewage treatment plant division and technical support division, and Nagakute south office

Asset portfolio: Equipment to maintain sewage treatment plant (max capacity of 5,600 m3/day) and the staff to maintain it.

4. Characteristics of the AM The element of asset management on which the organization places emphasis:

1. Client-oriented risk management decision making 2. Executing social responsibility

Indices 1. Improvement of the staff’s competency and performance. 2. Proposal to the client which aims to lifecycle optimization. 3. Improvement of the efficiency of the works by progress management of the planned activities.

5. Main outcomes The followings are main outcomes of introduction of the AM system, although quantitative data is not sufficiently collected. 1. Clearly visualize the conditions of the assets and provide the clients with objective information. 2. Risk mitigation through appropriate maintenance of the equipment with relatively large risk

which may threaten steady operation, by evaluating associated risk of the assets. 3. Improve the work efficiency by systematic coordination of the works. 4. Improve the awareness of the importance to support the clients’ problem solving.

6. Contact point Mr. Koji ISOGAMI Tel: +81-52-611-0611 email: [email protected]


Profile of ISO 55001 certified organization as of March, 2017 Ref. #24 1. Organization name Tokyo Engineering Consultants Co., Ltd. 2. Business outline Consulting services for various fields of water, which include; study,

planning, design and construction supervision of public and industrial water and sewage, water resources development, water pollution analysis, environmental assessment. Investigation, planning, design, development and maintenance of relevant computer systems.

3. ISO certification 16/12/2016, by Japan Audit and Certification Organization for Environment and Quality (JACO) Scope: Consulting services for water/wastewater asset management. Asset portfolio: The assets which the consulting service covers.

4. Characteristics of the AM The element of asset management on which the organization places emphasis:

- Capacity development necessary for AM activities. - Improving the clients’ satisfaction and gaining reliability, through high quality service. - Securing alignment with SAMP and the organization’s plan. - Risk management. - Performance evaluation of the AM. - Continual improvement of the AMS.

Strong points or business drivers of the asset management - Aging of water/wastewater infrastructures. - Sales target setting and sales management of the consulting services relating to AM. - Securing human resources and capacity development..

5. Main outcomes - Increased sales relating to AM - Promoted awareness of the staff about quality improvement - Improved reliability from the clients - Enhanced efforts to expand the works - Expanded efforts to improve the work efficiency (At the time of this report which is only 3 months after the certification, quantitative outcome is not yet measured)

6. Contact point Mr. Ichiro TAMURA Tel: +81-92-411-1566 email: [email protected].


Profile of ISO 55001 certified organization as of March 2017 Ref. #28

1. Organization name CHODAI CO., LTD. ASSET MANAGEMENT PROMOTION OFFICE

2. Business outline Maintenance and management of road infrastructure owned by (central

and local) government road management authorities

1. Inspection of road infrastructure (including formulation of inspection

plans)

2. Formulation of rehabilitation/maintenance plans for road

infrastructure (including data analysis and prediction of deterioration)

3. Development of efficient maintenance and management program for

road infrastructure (including the introduction of IT systems)

3. ISO certification Jan. 2017, by the Management System Assessment Center (MSA).

Scope: Consulting services for bridge asset management.

4. Asset Portfolio Although the company itself does not own any infrastructure assets, the consulting services cover

the following client assets: Type of asset Definition Bridges Structures which cross rivers, roads, railways, etc. Includes road/railway

overpasses and viaducts. Box culverts with an earth cover of less than 1 m and a span length over 2 m are defined as “bridges” for the purpose of management.

Not only road structures but also documented information of road structures and facilities such as

registries are included in the scope of management.

Road-related information to be gathered and reviewed for maintenance & management work

includes the following. Item Outline

Road registration data

Formatted data with basic information on road structures, including graphic information such as maps, engineering general drawings and photos.

Road infrastructure condition report

The reports are submitted to the Ministry of Land, Infrastructure, Transport and Tourism (MLIT) head office by each road management authority as base information for the national statistical yearbook. The data is published hence the scope of road infrastructures managed by each road authority is clarified based on this report.

Road management DB

Database used to store and manage road infrastructure and related inspection data, through which necessary information is referred, extracted and utilized. Some DBs are equipped with graphical functions such as GIS mapping & reference of the structures’ data.

Inspection records

Deliverables of periodical condition inspections to show the structural soundness each road infrastructure. The rehabilitation needs of each structure are analyzed and prioritized based on this information.


5. Characteristics of the AM Technical assistance to road infrastructure owners for strategic implementation of the Plan

(design), Do (repair work), Check (inspection and diagnosis) and Action (verification and

improvement) cycle of bridge rehabilitation plans.

Establishment of prediction methods of future deterioration, analyzed from periodical inspection

data of bridge structures.

Rehabilitation urgency evaluation (risk management) using quantifiable indices of the

importance of the road network, bridge scale, aging, deterioration conditions, etc.

Establishment and utilization of road maintenance and management (IT) systems to efficiently

handle bridge data such as inventory, inspection results and rehabilitation history.

Bridge repair design considering longer service life (minimum maintenance).

Bridge rehabilitation planning in terms of the lowest LCC.

6. Main outcomes The following examples are results of recent practices in our AM system, but we don’t have enough

quantitative data yet.

- Decreased time to deal with complaints by removing bottlenecks in business processes

- Decreased mistakes in business by removing inconformity in our internal audits

- Declining failures by root cause analysis based on indications from internal audits

- Declining failures by increasing the budget of proactive and reactive maintenance with negotiating

the financial section based on asset risk evaluation

- Improved reputation of the organization



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