ismael garcia cv march 2016
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Ismael Garcia650 E. San Ysidro Blvd. Ste. 178
San Ysidro, CA 92173619.494.7899
PERSONAL INFORMATION:Nationality: Mexican-American (double nationality).Age: 34 years old.Place of Birth: Chula Vista, CA.
PERSONAL VALUES & HABILITIES: Loyalty, work ethic and honesty. Leadership. Public Relations. Team Work. Bilingual Spanish/English, able to translate.
PROFESSIONAL EXPERIENCE: 11/15 – Present Oportun, Inc. Chula Vista, CACustomer Loyalty Representative, Part Time
Customer Service, interacting and helping customers. Cash handling, receiving payments from customers and register all transactions in the system.
12/13 – 09/15 H. XXI Ayuntamiento de Tijuana Tijuana, Baja CaliforniaAudit Department: Administrative Assistant
Administrative work for the Department. Audit Revenue Department. Revision of the process on programs such as: DUI check points, Towing and Impound program, and
Traffic tickets. Coordinate, supervise and support several activities, such as payroll, reordering vehicle catalogue,
update property status. Coordinate the conclusion of the Accounting Harmonization system among all Departments and
software provider.
06/11 – 11/13 H. XX Ayuntamiento de Tijuana Tijuana, Baja CaliforniaMunicipal Treasury: Administrative Assistant and Tax Collector
Administrative work and coordinate the establishment of the Accounting Harmonization Program with variety of training courses, workshops among other office activities and public relations.
Execute tax collection orders to businesses in Tijuana city.
09/10 - 06/11 Sanoviv Medical Institute Playas de Rosarito, Baja California
Admissions Executive To provide general and detailed information to prospects/patients interested in treatment program and medical facilities. Exceptional customer service and communication skills, mostly over phone conversations.Payment and reservation processing for patients.Build and develop strong customer relations with past and future patients, follow up and share the Sanoviv vision.
04/06 – 06/12 ACN Inc. United States & MexicoIndependent Business Owner
Recruiting and Training other Independent Business Owners on Leadership, Personal Growth, How to Build and Grow their own ACN business based on the ACN System, ACN Telecommunications, Energy and Essential Services information.
02/04 - 08/06 Five Star Tile & Carpet Chula Vista & Lemon Grove,CAAssistant Manager (2 stores)
Business negotiation with local, national and international providers. In charge of 20 + employees and sub contractors. Customer service, building relationships and helping with ideas for customer’s home or business
remodeling. Maintaining great working and teamwork environment. Working schedule. Work estimates, supervise installation jobs on site. Process payments. Training new employees in customer service, sales and product information. Use of Quickbooks Pro. Follow up email with customers and prospects.
10/00 - 06/02 Baja Duty Free San Ysidro, CACashier /Sales Associate
Customer service and product information. Cashier. Monthly inventory.
EDUCATION:
March 2016 CETYS Universidad. Major in Business Administration Tijuana, Baja California
April 2013CETYS Universidad. Certification Program: “Financial Information Analysis” Tijuana, Baja Cal.
December 2012 INAP/CONAC. “Training, Professional Development and Certification On Line of Accounting Harmonization Program” Mexico
May 2004 Southwestern College. Business Administration: International Business Emphasis Chula Vista, CA
June 2000 CETYS Universidad. High School/GED Tijuana, Baja California