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Island usiness January / February 2013 Company Profile Marine Data Systems The Interview Dr Nicholas England Spotlight Business Awards for Excellence Firm Resolution Feature

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January/February 2013

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Islandusiness

January / February

2013

Company Profile Marine Data Systems

The Interview Dr Nicholas England

Spotlight Business Awards

for Excellence

Firm Resolution

Feature

preSidenT’S foreWord

28 Personal ViewMoney to lend

23Chamber newsMember benefi ts, new members, events

Happy New Year everyone, and let’s hope it is a prosperous one for all of us on the Isle of Wight. Let’s begin by taking a quick look back to 2012, and especially the awards evening last November. This was my fi rst as President, but I have been attending these events for the last 10 years, and I am always amazed by what Island businesses achieve. We have many success stories and well done to all those who entered and won their respective awards. The evening was a huge success in its own right every detail was excellently executed, so a big thank you to Sally Taylor who announced the awards, Kiki Dee who gave a wonderful performance, and of course to the Chamber of Commerce team for organising the event.

To anyone who didn’t go or didn’t put themselves forward for an award, I would strongly recommend that you resolve to be involved in 2013. Let’s celebrate Island Business and show the world what we can do!

About three months ago, the Chamber and Isle of Wight Council formed a work programme for young unemployed people that enabled them to access grant funding to set their own business up. This has had a good uptake with many joining the programme - a good positive start for the future. It is so important for the Island’s economy that we support schemes such as these, as it not only keeps them off the unemployment register but may also create new jobs as their businesses grow.

Island Business Magazine Published by the Isle of Wight Chamber of Commerce, Tourism and Industry

editorKevin [email protected]

Managing editorZoe [email protected]

While every care has been taken to ensure the accuracy of Island Business magazine the publishers do not accept any liability or provide any guarantee that the information is accurate, complete or up to date. The publisher and its employees and contractors have used their best e� orts in preparing these pages and this publication but make no warranty of any kind, expressed

or implied, with regard to the information supplied. The views of contributors do not necessarily represent those of the IW Chamber of Commerce. The IW Chamber of Commerce and its employees and contractors shall not be liable in the event of incidental or consequential damages in connection with, or arising out of, the providing of the information o� ered here.

Certi� ed as FSC mixed sources - ideal when an environmentally friendly paper is required.

Island Business magazine is printed by Crossprint, an ISO 9001 registered printer based on the Isle of Wight.

DesignAaron Rudd Creativewww.aaronrudd.co.uk

Advertising salesMary [email protected]@iwchamber.co.uk

Isle of Wight Chamber of CommerceMill Court, Furrlongs, NewportIsle of Wight, PO30 2AA

Tel. 01983 520 [email protected]

In this Issue...

11 the InterviewDr Nicholas England

09 experts ViewFrom Glanvilles

02 newsBusiness news

05 Lottery latestLoans and prizes

It is pleasing that the Isle of Wight Lottery goes from strength to strength with many new players joining in for the chance of winning either £2000 each week, £4000 each month, or £10,000 every six months. Any money raised goes towards the ever more important interest free Lottery loans to help create jobs on the Island, for Island people.

This edition of the magazine includes an article contributed by Lloyds TSB who say they are very much open for businesses looking for fi nance. In these times, it is good to see banks here on the Island supporting growth in all areas.

There will be many challenges ahead in 2013, but I am confi dent that the Isle of Wight is a good place to do business, as well as being a great place to live and work, and a great place to have a holiday.

So here’s to a very prosperous 2013 to all!!

David GroocockPRESIDENT, ISLE OF WIGHT CHAMBER OF COMMERCE, TOURISM AND INDUSTRY

Company Profi leMarine Data Systems12

FeatureFirm resolution16

spotlightBusiness Awards for Excellence20

January / February 2013 01

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New year, new businessesEight young entrepreneurs are looking forward to getting down to business, thanks to the IsleWork scheme.

They have been able to swap unemployment for being their own boss, with the bonus of knowing they have the continuing support of a business mentor.

The new Island businesses include fishing boat charter, laptop repairs and sales, combat games, jewellery, Tarot reading, pet photography and pet care, personal training, and meal deliveries.

All in their early 20s, the business men and women have been motivated to work for themselves from an early age.

IsleWork is funded by the Council, and is being delivered by the Isle of Wight Enterprise Agency – a division of the Isle of Wight Chamber of Commerce, Tourism and Industry, working with Job Centre Plus.

Its aim is to support people aged from 18 to 24 who are not in education, employment or training, to set up their own business.

Would-be entrepreneurs have to set out a business idea, and those selected then go forward onto a one day workshop, after which they begin a 26 week support programme, which includes mentoring by Enterprise Agency business support experts.

They also get an allowance of £65 a week for the first 13 weeks of the course, and £33 a week for the second 13 weeks, and are entitled to a grant of up to £1,000 to buy equipment and services to help set up their new business.

The first group of eight have all now been awarded a grant, and will be setting up their businesses in the next few months.

Sam Stagg has established Stagg Laptops after training as an electrician at IW College, then finding it difficult to get work.

Victoria Griffiths, of Island Petography, has worked with animals since she was at school, including time at Isle of Wight Zoo, and has now qualified with a diploma.

Anna Lancaster, a personal trainer, heard about IsleWork

from a family friend, and applied straight away. She has worked at West Bay.

Ryan Morey was off work after a motorbike accident, and was only able to get seasonal work after that, so he decided to set up Isle Cook – delivering fresh meals to the door.

Nick Young decided to set up combat zone Arrow Soft when he got married, and after working in a series of minimum wage seasonal jobs.

Jude Ridler has always loved fishing, and jumped at the chance when a boat owner offered him the opportunity to offer sport fishing charters and sightseeing trips.

Olivia Charalambous won a degree in jewellery making and design, and has decided to establish a business this year, using an IsleWork grant to buy the equipment she needs.

Simon Dove was uninspired by sixth form and college, but eagerly took up the opportunity to join IsleWork so he could convert his interest in the paranormal into a business.

Each of them was awarded a grant by a panel, whose members are Chris Brammall, of IW Council; Lawrence Keynes, of JobCentre Plus; and local businessman Arron Grist.

Another nine young people joined the scheme before Christmas.

Kevin Smith, Chief Executive of the Isle of Wight Chamber of Commerce, said: “It’s good to see young people with good ideas, and the drive and determination to see them through. We’re pleased that IsleWork is making a difference, and we hope others will now be encouraged to come forward and benefit from the vital early support this programme can provide.”

Cllr David Pugh added “We are delighted with these first successes from the Islework programme, which is part of the Council’s wider strategy aimed at addressing youth unemployment. This will build on the achievements of our pre-apprentice and apprentice schemes. The Island has a great tradition for entrepreneurship and the Council, working in partnership with the Chamber of Commerce, is pleased to be helping these young people take the first steps into business.”

02 The Business Magazine for the Isle of Wight

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January / February 2013 03

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Teacher Simon Leslie and International Co-ordinator Pat Suttmann went to Poland to observe study at a technical school for catering, agriculture and mechanics, and at a junior high school.

The next stage is a teacher training session in Barcelona on smartboard technology and web 2.0, followed by a project meeting in Ryde in May.

The project reaches its climax with a competition for students in March 2014, which provides Ryde Academy with the opportunity to demonstrate what has been learned.

The school – a specialist business academy - is now looking for businesses that might want to be involved in an advisory capacity.

Pat said: “We need input from businesses about what type of skills they are looking for, and how IT is used for communication. We would be very interested in sitting down with a small group to talk the issues through, and it would certainly be very useful for the project, but also for our longer term planning.

“It’s a very important area in many ways. IT is a major communications tool, and many students already own a smartphone, a laptop, and a range of other devices. We also want to ensure that we use IT effectively in the way we teach.”

For more info, contact [email protected]

Charter partnersBritannia Corporate Events and Solent Events have joined forces to become official charter suppliers to Cowes Week.It means event organisers can provide invited guests with the opportunity to experience competitive racing first-hand at the world-class event. In addition, individual racing slots will be made available to mixed ability crews on each day of the event with prices from £164 per day per person.

Sales and Marketing Director, Michelle Warner, said: “Aberdeen Asset Management Cowes Week is an event for everyone. For those with limited sailing experience there are ways to take part in the racing action with experienced professional crew, and for those with plenty of experience but no boat, a simple bareboat charter is an option. Between them, Solent Events and Britannia can cater for these two extremes, and everything in between.”

Sarah SpeedS inSarah Makin has joined Yarmouth Broadband as Business Development Manager.

She said: “It will be great to drive its success, and in the future I’d love to bring high speed broadband to other rural areas on the Island. Many people and businesses in these towns and villages rely on the internet but it doesn’t always receive the investment needed.”

Yarmouth Broadband currently serves Yarmouth, Wellow, Thorley, Ningwood, Cranmore and Norton.

For more information, send a message to [email protected].

Academy gets SmartRyde Academy is taking part in the EU funded Smart Employability Programme – to boost teachers’ IT skills so they can better motivate students and prepare them for the world of work.

The oldeST iSlanderBritten-Norman Aircraft Preservation Society (BNAPS) is restoring the oldest Islander in existence as part of celebrations of the 50th anniversary of the first flight of the prototype Islander in June 2015.

Now the Society is searching for a suitable location to put the restored Islander on public display.

Bob Wealthy, of Solent Aeromarine Enterprises, who is a trustee, said there had already been great support from local businesses and the aviation industry with supplies of parts, and component refurbishment.

Bob said: “We want to encourage more businesses to get involved. We can offer opportunities for young people to learn new skills, and any offer of help and/or funding is very welcome. In particular, we are looking for secure and undercover premises where we can assemble the aircraft and put it on display.”

To find out how to get involved, send a message to [email protected]

Left to right – Anna Lancaster, Victoria Griffiths, simon Dove, Jude Ridler,Ryan Morey, nicholas Young, samuel stagg and Olivia Charalambous,

04 The Business Magazine for the Isle of Wight January / February 2013 05

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A campaign has been launched to revitalise the Island’s construction industry.

The Isle of Wight Chamber of Commerce wants to hear from businesses that want to get involved.

The Chamber wants to get the Island building again, and to help kick start the Island economy, generating more jobs through the construction industry, and increasing standards of

construction to enable Island builders to get work in the public sector, which is currently being lost to mainland contractors.

The Chamber is now seeking to establish a list of companies, individuals and professionals who would like to support this campaign.

For more information, send a message to [email protected]

He took time out to spend time with his wife and two children, and to think, and within a few months of losing his job, launched his own one stop shop, SJC Planning.

Simon said: “I wanted to do something that not only pays the bills but importantly, something that I enjoyed. I wanted to develop a business that my clients, regardless of the scale of the job, can phone and talk to me with ideas, concerns or problems without hesitation.”

He believes his experience and qualifications in leisure resource management and eco-tourism could be a unique blend that will appeal to Island businesses, and he has also built up strong working relationships with other professionals including architects, environmental health and ecology specialists.

Simon, who is based in East Cowes, said: “The service I offer is different because I can be far more flexible – I can meet at the weekend, first thing in the morning or last thing at night – all to suit the client.”

Spreading the costThe Isle of Wight Council has introduced direct debit payments to help spread the cost of an annual parking permit.

The Council says the monthly direct debit fee of £50 is much cheaper than buying a pay and display ticket. Motorists also have the option of paying £500 up front for the annual permit. There are also options to buy three month and six month permits although direct debit payments are not available on these.

For more information, go to www.iwight.com.

Pets win prizes!Lovable dogs will be the stars of the Isle of Wight Lottery’s promotional campaign this year.Four little rascals came out tops in a facebook competition and more than 110 Island people sent in pictures of their pets.

The top dogs were:

Indie Jones, a six years old bearded collie, owned by Rebecca Jones … Indie thought that as the cats go through cat flaps, she could, too.

Bobby, an 18 months old cocker poodle owned by Lesley and Alan Milbank, celebrated his first birthday in style last June.

Mrs Jingles, a one year old border collie cross Jack Russell, owned by Kerri Hastry, loves to play the joker.

Norma Bradley’s five years old Cavalier King Charles Spaniel, Pickle, was pictured after getting stuck into a pile of shredded paper, just after chewing on a glue stick.

The Isle of Wight Lottery is a division of the Isle of Wight Chamber of Commerce, Tourism and Industry, and the Chamber’s Group Marketing Manager, Zoe Stroud, said: “We were overwhelmed by the response, and delighted at some of the wonderful pictures people sent to us.”

No stopping SimonBeing made redundant just before Christmas last year spelled the start of a happy new year for Simon Craddock.

BuSineSS and poliTicS do mix!Island MP Andrew Turner got a close encounter with business, at the invitation of the Isle of Wight Chamber of Commerce, Tourism and Industry.

Mr Turner spent a day with Peter Tomlinson, Managing Director of Betapak and JR Zone, who is also a Chamber of Commerce Director.

The invitation formed part of the national Business is Good for Britain campaign, aiming to raise awareness of the contribution business makes to society and the economy.

Mr Turner was offered the opportunity to shadow a local entrepreneur during Global Entrepreneurship Week - and he jumped at the chance.

Kevin Smith, Chief Executive of the Chamber, said: “We are delighted that Andrew accepted our invitation. Peter is a great example of the entrepreneurial spirit that drives the Island economy. Entrepreneurs are the backbone of many communities, and the day was an opportunity for our MP to discover some of the challenges involved in starting and running a business.”

Peter Tomlinson said: “It is great that our MP is getting involved and we enjoyed giving him a close look at the issues we face on a daily basis.”

Left to right Jon Carter, General Manager of Betapak; Peter tomlinson; and Andrew turner MP.

conSTrucTion kick STarT

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George has been playing the IW Lottery for a year and a half, and had never won anything in his life before his winning number came up.

He joined after viewing a house, when he saw their large winners cheque. It inspired him to sign up, and when he found that his employer offered the chance of signing up through payroll, it all made sense!

George said: “My colleagues think I should spend my winnings on a party, but the money will be used for a holiday to Tenerife this year.”

George’s winning waysGeorge Chapman won the Isle of Wight Lottery, and all his colleagues at Hose Rhodes Dickson decided they wanted to sign up too.

loTTery clickS for clarkeThe Isle of Wight Lottery has given a helping hand to another new Island business.

Rob Clarke Photography in Wootton Bridge specialises in portrait, product and event photography and has been awarded an interest free loan to invest in the range of equipment needed to deliver a high quality product.

Rob said: “It was important to me to have the right equipment, and the help I got from the Isle of Wight Lottery has been crucial.”

For more information, go to www.robclarkephotography.com and www.isleofwightlottery.com

06 The Business Magazine for the Isle of Wight January / February 2013 07

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It’s a statement of intent by Southern Parks, who own Rookley Country Park, and the re-branded Colwell Bay Holiday Cottages, and St Helens Holiday Park – which is the new name for the Hillgrove and Field Lane parks.

Sales and Marketing Director, Jamie Pearce, said the company – which also owns two holiday parks on the mainland – had confi dence in the Island as a destination, and had further plans for expansion.

He said: “We are investing in refurbishment of the 50 units at Colwell Bay, and a new caravan fl eet at Rookley and St Helens, as well as providing new facilities and improving the bar and restaurant at Rookely.”

Jamie joined the company this year after running an advertising agency in Leeds, and spending the last 10 years visiting family on the Island. He has now moved here with his wife and three children, and said his focus was on marketing the Isle of Wight.

Jamie said: “I am marketing the Island as much as I am marketing a holiday park. Our new brochure for 2013 is very much about attracting people not just on the facilities and the quality we off er, but on what the whole Island can off er – whether that is families, or the developing interest from professional couples and people over the age of 55.”

The school will be the fi rst of its kind on the Island and cater for up to 300 14 to 19-year-olds from September 2014. The plans, submitted by Southampton Studio School Academy Trust, are subject to approval by the Department for Education.

Studio Schools are a new state school model for 14 to 19 year olds of all abilities. They seek to address the growing gap between what young people require to succeed in life and the skills and knowledge that the current education system provides.

The Island Studio School, part of a network of similar schools supported by the Studio Schools Trust, will off er mainstream qualifi cations delivered through enquiry based projects and linked to work opportunities.

Accessible to all, it will provide a diff erent model of learning, devoting itself to the rounded education and future career of young people by connecting education with business.

Students will learn in small class sizes through

Island gets a vote of confi denceThe new owners of a chain of Island holiday centres are investing more than a million this Winter.

First ‘studio school’PLANS have been unveiled to open a Studio School on the Isle of Wight.

floaTinG To SchoolPortsmouth High School has launched a ‘Hover Nanny’ service to accompany Island girls to school across the water.

The independent school’s Headmistress, Mrs Jane Prescott, said: ‘We wanted to widen the choice for parents. The aim is to give parents complete peace of mind and give younger children a new confi dence about crossing the water to school.’

Every morning in term time the ‘Hover Nanny’, Priscilla Ortega, travels over the water on the Hovercraft to meet PHS pupils at the Ryde Hover terminal. At the other end, the school minibus takes her and the pupils directly to the school door – a fi ve minute journey away. At the end of the school day the whole process is reversed and Priscilla hands the care of the girls back to the parents.

Lisa Day, mother of eight year old Lauren said: ‘Knowing Lauren is in safe hands right to the school door and back again is fantastic. Thank you so much Portsmouth High School for putting on this service and allowing us the choice of sending our daughters to the school without any of the worries of travel across the water’.

individually structured pathways, each guided by their own personal coach, to inspire learning and develop independence and confi dence.

Between 14 and 16 they will gain GCSE qualifi cations in English, maths, double science and information technology and take part in work placements, developing their employability and work skills and a full range of extra curricular and physical activities. Post 16 they choose from a variety of qualifi cations, including A-levels and apprenticeships.

Southampton Studio School Academy Trust has already had approval to open a similar school in Southampton in September 2013.

The Island Studio School will work closely with local businesses to shape its curriculum and specialise in marine manufacturing and off shore energy.

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08 The Business Magazine for the Isle of Wight

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09

Experts View: GlanvillesTrust in the future

and when required. You can be a trustee and thereby retain control over the spending.

If over 15 years, you annually put £10,000 into the Trust, you would set aside £150,000 plus all income and capital growth on this sum (which could be a further £100,000 if wisely invested).

On your death, no tax would have to be paid on this sum. If, on the other hand, you kept the money until your death, the £150,000 plus growth (say a total of £250,000) could suffer as much as £100,000 of IHT – so using the Trust has boosted the savings that can be passed onto the next generation by 40 per cent.

Email [email protected] or go to www.glanvilles.co.uk

When combined with a trust this can be turned into a great way to put aside money for future generations (for example, for educational fees for grandchildren, or a deposit to help children onto the property ladder).

The really exciting bit is that the trust essentially benefits from 40 per cent tax relief!

The way this works is simple. You set up a Trust for the benefit of your offspring using a solicitor with the requisite tax and trust expertise. You then resolve to annually give all, or part of, your excess income to the Trust.

The amounts can vary depending on your own needs. Any income put in the Trust is then immediately outside your IHT estate and available for your chosen beneficiaries as

Pictured at Wight salads are some of the people who had a free health check … left to right, nikki Richardson, Paul Howlett, Jan Littlewood, Paul Young, and Richard Wilkes.

WHAt’s tHe PROBLeM?Businesses recognise the importance of the planning system in shaping towns, cities and countryside.

But they believe it has turned into a complex, costly and inconsistent process that discourages investment.

The British Chambers of Commerce (BCC) surveyed more than 5,000 businesses, and found that planning is an extremely expensive process …

tHe suRVeY FOunD tHAt:More than 60 per cent say the cost of professional advice or specialist consultants is a major cost burden;

40 per cent of businesses with limited experience of the planning system say their own and their colleagues’ time is a major cost barrier;

About 36 per cent say the pre-application process is a major cost.

WHAt CAn Be DOne ABOut It?The BCC says the Government made a commitment to simplify the planning system, but says ‘the existing suite of national policy statements and guidelines are impenetrable to all but the most expert planning specialists’.

It says establishing a national framework which is easy to understand, and clarification of objectives with a presumption in favour, will help restore business confidence.

It says the Government must also fully implement the recommendations of the Penfold Review of non-planning consents. There are 86 of these, and another 37 business-specific operating consents, administered by about 20 different types of consenting bodies.

The BBC said: “The non-planning consent landscape should be simplified and all unnecessary consents should be scrapped.”

It further calls for an end to the practice of levying Section 106 charges and the Community Infrastructure Levy (CIL), and suggests that Local Enterprise Partnerships should have a role in setting the CIL charging schedule so it strikes a balance between enabling the development of supporting infrastructure, and not discouraging investment.

HOW DO I FInD Out MORe?www.gov.uk/government/uploads/system/uploads/attachment_data/file/6077/2116950.pdf

www.iwight.com/living_here/planning/Planning_policy/island_plan/

Ermc = 10Island architecture and surveying business ermc is celebrating 10 years of steady growth, by design.

Launched in 2003 from the merger of two companies, ermc has made the most of its multi-disciplinary skills and built a strong project list across the Island and the South, including multi million pound contracts with some of the big London boroughs.

It now has satellite offices in London, Alton and Exeter, and has plans to open in Chichester and Salisbury this year.

Danny Stimson, who has been with the company from the start, and is now a Director, said the key to success has been the commitment to growing its own talent.

“We have always had a policy of recruiting young talent and encouraging staff to grow with the company,” he said. “The result is that we all care about the company, and the company cares about us. Our vision is bringing enthusiasm and imagination and passion to the industry. “

The company recently won a national building excellence award for the conversion of Golden Hill Fort into 18 luxury houses. Lead designer and ermc Director Richard Mazillius said it had been ‘an extraordinary and utterly unique project, that very few in our profession will have the privilege of experiencing in their working life.’

The project was nominated for the LABC National Building Excellence Awards by Tony Prewer, Building Control Officer at Isle of Wight

Council, who said: “It was beautifully designed and implemented from the start, and the quality is nothing short of stunning.”

Ermc had eight staff in 2003, and now has 15 including two trainees who were recruited last year.

Danny said: “We are looking to continue our steady growth. In addition to the new offices, we are also planning to form environmental and property management divisions, which will help emphasise our status as a multi-disciplinary practice.

“We may be expanding across the South, but the Island is our home and our head office, and we still provide a service for householders.”

For more information, go to www.ermc-ltd.co.uk

Healthy workersA serving of free health checks went down very well at Wight Salads.

An earlier Expert’s View highlighted a valuable Inheritance Tax (IHT) exemption which is widely unknown and seriously under-used – the Gifts of Excess Income.

Briefing: Planning

Chamber Health held a Health Day at the company, providing a free NHS Health Check, and the initiative has led to the creation of a stop smoking group, too.Paul Young, Health and Safety Manager, said: “Take up of the health checks exceeded expectation, and the feedback from everyone was really great. The health days created a massive talking point, all focusing on health and wellbeing. It’s had a very positive impact on the business, and the the outreach team of health advisors moved from site to site without any disruption to make the service available to all our employees.”

Angela Hart, who organises the Health Days at Work Programme, said: “We are urging all businesses to set aside a health day for their workers. Many have discovered that it improves morale and increases productivity, as well as being beneficial to health.”

For more information, call 01983 554546.

The InterviewDoctor of KnowledgeKeVIn WILsOn Meets DR nICHOLAs enGLAnD, HeAD OF RYDe sCHOOL

Imparting knowledge has been central to Dr Nicholas England’s life for as long as he can remember.He was teaching even when he was a pupil.

And, as he looks ahead to his retirement later this year as Head of one of the country’s top independent schools – Ryde School, he freely admits he has no intention of saying goodbye to education.

Dr England knew he wanted to be a teacher from an early age, when he was quite happy helping out fellow pupils with their maths and physics homework.

He studied physics at Oxford, took a Doctorate in low temperature physics, and went on to teach at Wellington College in Berkshire, before his appointment at Ryde School 16 years ago.

He still makes time for teaching – “It’s the best way to get to know all the pupils” - and for all the debate and complexity around education policy, sums it up simply as ‘passing on skills from one generation to the next’.

Dr England said: “Getting good results is only half of it, albeit a very important half. Children need to build confi dence and a sense of teamwork through other activities. Our job is also to help them achieve the right attitude, which is so important if they are to be prepared for the world of work.

“I will be leaving the school feeling proud of all that we have achieved with our impressive team, in getting the best out of children, improving results – 52 per cent now achieve A or A* grades - and growing our numbers. When I arrived, we had 670 pupils, and we now have 760 and an increasing number of them are boarding here.

“This is a school, but it is also a business, and we have clear targets for each department to ensure we continue to improve academic

standards.”

He remains a nationally respected fi gure in physics, and after his retirement will be writing books on the subject, as well as working as an advisory teacher at the Institute of Physics, and as an appraiser of independent school head teachers. He also plans to take a more active role in Island life.

“There will be sadness at leaving this behind,” he said. “But my time here has been a

pleasure, every single day. I have done what I set out to do, and I have enjoyed my working life. But it will be stimulating to do new things…”

“ I will be leaving the school feeling proud of all that we have achieved with our impressive team, in getting the best out of children, improving results – 52 per cent now achieve A or A* grades...”

10 The Business Magazine for the Isle of Wight January / February 2013 11

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“ I just loved electronics and never wanted to do anything else. I can remember assembling circuit boards for dad in my bedroom at night, then carrying them across the landing to my brother’s bedroom so he could test them.”

Tim Ingram, Marine Data

the right lines. I opened my own electronics consultancy in Cowes at the age of 17.

“I just loved electronics and never wanted to do anything else. I can remember assembling circuit boards for dad in my bedroom at night, then carrying them across the landing to my brother’s bedroom so he could test them.

“A few years later, I had got engaged and we were making plans to buy a house. Around that time, my dad said he really needed extra help with his businesses, and I took the chance to earn a salary, joining Katon Ingram as a director.

“My biggest job at that time was to design a system to analyse wave height, direction, angle and speed for a new breakwater at the Wirral, for the National Maritime Institute.”

When Tim eventually took the helm at Marine Data Systems, his fi rst move was to transfer the operation from New Milton, to premises off Forest Road, Newport, where it has been based ever since.

World wired web

KeVIn WILsOn uneARtHs tHe stORY BeHInD tHe GLOBAL suCCess OF MARIne DAtA sYsteMs

COMPAnY PROFILe COMPAnY PROFILe

12 The Business Magazine for the Isle of Wight January / February 2013 17January / February 2013 13

The next challenge was a rationalisation programme that saw the product range reduced from 250 to 75, followed by a value management analysis to ensure best value and effi ciency of production.

The focus was very much on what the company did best, but this was closely linked to a commitment by Tim to travel the world to build relationships with customers, and understand their requirements.

“I visited all our major clients over a three year period, and it helped us to put the emphasis on quality. Ships depend on our products for safe navigation, and they obviously have to be able to rely on us. More than that, our products have to be easily understood so that they can be used intuitively. My philosophy is that if the user needs to wade through a manual, there is something wrong with the product.

“It took some time, but through various work programmes, and recruiting the best engineers, I think we are getting where we want to be - the best.

“But we have ambitious plans to grow.”

John Poyner, Business Development Director, picks up the story … “This year, we opened two distribution, sales and support offi ces in Hong Kong and Singapore, and we plan to open similar offi ces in Indonesia and China next year.

“We are an unwatered fl ower. The market for our products is huge, and we believe we have the expertise and the quality to reach more customers in more countries, and some of that may well be as suppliers of products that are relabelled under other brand names.

“We can grow a lot more, and that’s what we intend to do. Our target is a threefold expansion within fi ve years, and we are pushing ahead now with getting more type approvals, as well as establishing bases in

His love for the industry was wired in from an early age. His father Jack was a pioneer of advanced electronics, and a highlight of his career was designing the complex system of gyroscopes, magnetometers and accelerometers that was used to guide Apollo 11 to a soft landing on the Moon in 1969.

So it was no surprise when Tim abandoned university to join his father’s company. At the age of just 22, he was a company director, responsible for more than 35 employees, all of them older than him.

“It was a tough time,” he said. “The staff just thought it was a case of daddy’s boy being given a cosy job.”

As his father’s health deteriorated, Tim ended up at the helm of Marine Data Systems in 2004, and has turned it into a world leading designer and builder of marine navigation and control systems.

The icing on the cake came this year, when the company won the Queen’s Award for Enterprise in International Trade.

Around 98 per cent of its products are exported, and Tim is proud of the fact that equipment made on the Isle of Wight is relied upon by captains and crews of leisure, commercial and defence ships all over the world, for their safe passage.

The company was established in 1978 by his father, Jack Katon Ingram, who was a navigator in the RAF before building a successful career with some of the biggest names in the world, including Boeing and NASA. Meanwhile, Tim was building a business of his own…

“I started making electronic toys and gadgets at an early age,” he said. “Even when I was at primary school, I made time to repair other children’s toys!

“All I ever wanted was to work,” he said. “And I earned enough to buy myself a Raleigh racing bike at a young age, so I knew I was on

Tim Ingram has been making a living from electronics since he started repairing teachers’ television sets in between lessons at Cowes High.

countries where ships are still being built.”

Marine Data’s current client list includes armed forces in Greece, Spain, France and Australia, as well as commercial shipping companies, deep sea fi shing fl eets and the cruise line sector.

Recently secured military contracts include compass repeater systems for S80 submarines being built by Navantia for the Spanish Navy; emergency steering systems for Air Warfare Defence Destroyers being built for the Australian Navy by ASC (Australia); and compass repeater systems for vessels being built by BAE Systems for the Greek Navy.

Marine Data also recently won a contract with DCNS (France) for the design and provision of special compass repeaters to be used on the Barracuda submarines being built for the French Navy. The same submarine design is also expected to be built for the Indian and Brazilian navies.

The company believes its sales success is down to a wide range of factors, which include pro-active use of a new CRM system to enable follow up quotes to ascertain status and potential; regular contact with key customers and distributors with product updates and corporate news; and keeping the Marine Data brand in front of potential customers.

Continued on page 14

COMPAnY PROFILe

14 The Business Magazine for the Isle of Wight

Meanwhile, the work goes on.

Tim said: “We have identifi ed and secured more major projects - particularly in the military sector – through detailed market analysis, third party data and a more pro-active approach to key contacts.

“We are also now re-launching our web site to give it greater interactivity, combined with the ability for Marine Data to update pages and information directly.”

The days are gone when Tim could spend his days and nights hunched over a circuit board, but he still gets a buzz from electronics …

“I suppose I’m the captain of the ship now,” he said. “I have to accept that I can’t do everything, so I have hired the best talent available to take my concepts and make them happen.

“I’m always on the move, looking for ideas, talking to people. Quite often, I will join a ship for a voyage and talk to the crew at all levels about how things work and how we can improve the systems they are using.

“Overall, I like to think that if Marine Data Systems made watches, they’d be ranked alongside Rolex.”

Tim freely admits that he wasn’t a favourite of his physics teacher. “I kept fi nding new ways of doing things, but I irritated him because what I was doing wasn’t on the curriculum,” he said. “I remember making a renewable energy generator based on a Tate and Lyle syrup tin, which didn’t go down too well.”

As Marine Data continues to lead the world in navigation technology that works straight out of the box, it’s hard to imagine his physics teacher being irritated now.

marine daTa SySTemSin 30 SecondS

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January / February 2013 15

[email protected] East Street, Ryde, IOW, PO33 1JP

Sponsors of Isle of Wight Chamber of Commerce

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“A new colour, and even a new style, can be a real pick me up at

what can be a pretty miserable time of the

year, and many of our customers say it’s a

great way of cheering themselves up.”

Lisa Day, Daydream hairdressing salon

16 The Business Magazine for the Isle of Wight

Firm resolution

KeVIn WILsOn tALKs tO sOMe OF tHe BusInesses tHAt LOOK FORWARD tO tHe BLeAK MIDWInteR

FeAtuRe

The most popular New Year resolutions include getting fi t, losing weight, stopping smoking and drinking, and enjoying life more.

January / February 2013 17

FeAtuRe

“ A proportion of people see it as a selfi sh treat, but we like to think of it as a way of de-stressing, and the busiest people – the ones who say they can’t spare the time – are the ones who really should be coming here.”

Kristie Urry, Utopia Spa

But doesn’t the fact that they remain popular year after year suggest that not many of us actually stick to them for long?

Either way, the urge to become reformed characters at least for a short time after the guilty excesses of Christmas can be good news for businesses during what can be the dead months of January and February…

People of all ages make a habit of heading to the Utopia Spa in Shanklin, lured by fl exible monthly packages starting at £15 a month.

Manager Kristie Urry says the biggest surge of interest is inevitably in the fi rst couple of months after Christmas, after which the fi rst fl ush of enthusiasm can so easily fade.

“Our policy is to focus on the monthly off ers,”

she said. “It’s important for us to keep interest levels high and to communicate regularly. A proportion of people see it as a selfi sh treat, but we like to think of it as a way of de-stressing, and the busiest people – the ones who say they can’t spare the time – are the ones who really should be coming here.”

The Spa is housed in the Melville Hall Hotel and facilities include access to the hotel swimming pool, detox cabin, sauna, plunge pool, Jacuzzi, outdoor hot tub, and a full range of treatments.

“We have been busier this year than last,” said Kristie. “And from the levels of interest we had before Christmas, I expect quite a few Island people got a membership as a Christmas present.

“We have decided that our monthly membership does not have to be consecutive, which recognises the fact that people need to be fl exible. Our members can come and go and not be tied into monthly payments when they are not able to attend.”

Chamber Health has been actively promoting health in the workplace for several years, and continues to provide free health checks for businesses and their employees.

Staff say smoking remains high on the list of signifi cant health issues, and Chamber Health is keen for businesses to appreciate the benefi ts of helping employees kick the habit.

Research suggests that just having one smoker within an organisation could be costing around £2000 a year.

The cost is calculated on the basis of … two smoking breaks a day, which equates to 7.5 days a year at the average UK hourly wage in manufacturing, giving a total cost of about £750; the cost of extra absenteeism directly and indirectly related to smoking of around eight days a year more than a non-smokers which adds up to a further cost of just over £800; and the loss of productivity while the smoker is away from the work station, and while getting back to full concentration after it.

Health Improvement Co-ordinator Angela Hart said: “It’s good for the individual to give up. But the achievement of getting just one smoker to stop will also help a business become more effi cient, as well as showing that it is a business that cares for and values the health of its staff .”

Lisa Day, owner of the Daydream hairdressing salon in Wootton Bridge, says a change of colour is usually top of the list for customers in January.

“People tend to be a bit braver,” she said. “And the peak time seems to be after the January pay packet, around the middle of the month. A new colour, and even a new style, can be a real pick me up at what can be a pretty miserable time of the year, and many of our customers say it’s a great way of cheering themselves up.”

Continued on page 18

Kristie urry, utopia spa Lisa Day, Daydream hairdressing salon

18 The Business Magazine for the Isle of Wight

FeAtuRe

Lisa Day bought the business in 2004 after travelling the world working for Stiener on cruise ships, and for salons in the Southern Hemisphere after that.

“The image of the salon is very important because people have their hair done as part of their own image,” she said.

The salon recently invested in the new Illumina-color product from Wella, which achieves a more natural look and can be used for highlights and streaks, and has 70 per cent more light refl ection. Lisa is also off ering Racoon extensions in 2013. “They are the ones used by the rich and famous!” she said. “And we have a stylist here who is fully trained in their use.

“We may be in a village, but we want people to realise that we off er the same quality and products as salons in town centres. We are ready for the January rush, and we have free parking, which is proving a big draw and attracting new people.”

Pre-Christmas and the fi rst few months of the New Year are traditional peak times for Cowes Chiropractic Clinic.

Clinic Director Rebecca Taylor said: “People get stressed out in the build-up to Christmas. They do too much, don’t get enough sleep, and generally struggle with the deadline it creates. It often exacerbates problems, and when the New Year comes, it often comes with the feeling that we need to do something about it.”

The clinic off ers a wide range of services that complement each other – including a high vitamin facial treatment that helps minimise sun damage - and Rebecca says the aim is not just to give people what they want, but also to help them identify what it is they really need.

For example, chiropractic treatment helps deal with niggling problems; massage treatment helps people cope better as they adjust to a new exercise regime; and therapies like refl exology, acupuncture and counselling help clients deal with their stresses.

Rebecca said: “Stress is one of the reasons people come to us, but someone once said to me that life is like an accident and we all end up being hurt in some way, so people come here for a number of reasons.

“We off er many treatments but everyone here works as part of a team, and we meet to review cases and suggest cross-referrals. We should all remember that in the animal kingdom, the familiar keeps you safe. In humans, this manifests itself as habits so although we know what we are doing is bad for us, we fi nd it very frightening to try and change it. That’s why seeking help is a good idea – it increases the chances of success.”

The demand for the clinic’s services is such that it is now open on Saturdays, and Rebecca is on the hunt for a physiotherapist to join the team.

January / February 2013 19

solutions for sustainable building from our professional and experienced team delivering best value to customers at all times

128 Pyle Street, Newport, Isle of Wight PO30 1JW | Tel: 01983 539730 | Email: [email protected] | www.ermc-ltd.co.uk

Sustainable Initiatives and Whole Life CostingEnergy E�cient DesignProtection of BiodiversityResponsible Material SelectionMaintenance Consideration

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“ People get stressed out in the build-up to Christmas. They do too much, don’t get enough sleep, and generally struggle with the deadline it creates. It often exacerbates problems, and when the New Year comes, it often comes with the feeling that we need to do something about it.”

Rebecca Taylor, Cowes Chiropractic Clinic

Rebecca taylor and Karen Chiverton, Cowes Chiropractic Clinic

C:\Users\Manager\_Karen\Advertising\Island_Business\Jan_Feb_2013.doc

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Tel: 01983 282810 83 Mill Hill Road

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January / February 2012 21

Awards reward the best of the bunch

It WAs A nIGHt FOR BLACK tIes AnD BRIGHt sMILes, As tHe IsLAnD enJOYeD tHe BusIness eQuIVALent OF tHe OsCARs tHe BusIness AWARDs FOR eXCeLLenCe.

sPOtLIGHt

Eco-clothing company Rapanui has won the Isle of Wight Chamber of Commerce, Tourism and Industry Business of the Year Award.

20 The Business Magazine for the Isle of Wight

Founded by brothers Rob and Martin Drake-Knight, with nothing more than £200 and a box of t-shirts, the young team picked up the top award at the showpiece awards ceremony at Cowes Yacht Haven.

Rob said:

“You think that sort of award is reserved for the Island’s big businesses; it’s amazing, brilliant.”Steve Porter, chairman of the Steve Porter Transport Group, the largest road haulage operator on the Island, was lost for words after being named the Isle of Wight Chamber of Commerce, Tourism and Industry Business Person of the Year. He said:

“I am totally gobsmacked; I don’t believe it, I’m stunned.”

Kevin Smith, Chief Executive of the Chamber, said: “The Island’s business community is the dynamo that sustains the local economy, creating wealth and employment. We all know that the past few years have been tough for the UK economy and tough for many of our Island companies, but tonight we have seen many examples of great local companies who are doing well, in spite of these less than conducive economic conditions.”

tHe 2012 ‘HOnOuRs’ LIst...Isle of Wight Chamber of Commerce, tourism and Industry Business of the Year: Rapanui;

Isle of Wight Chamber Member of the Year: Hovertravel;

Isle of Wight Chamber Business Person of the Year: Steve Porter.

new Business Award, sponsored by Glanvilles Commercial: STRUCTeam - specialists in the engineering of structures involving composite materials.

Highly Commended: Sapper Surveys – professional surveying for the construction and development sector; and Solar and Renewable Installations – a complete package of electrical, mechanical and renewable services.

small Business Award, sponsored by Lloyds tsB/Isle of Wight Lottery: Hydromar – providers of sub-contract profi le cutting services using a computer controlled waterjet.

Highly Commended: Rapanui – designers and makers of casualwear using sustainable materials; and Solar and Renewable Installations.

International Business Award, sponsored by Moore stephens: Marine Data Systems – developers and manufacturers of marine navigation and control systems.

Highly Commended: STRUCTeam and Vikoma International – world leaders in the design and manufacture of oil spill response and pollution control equipment.

Green Business Award, sponsored by Lloyds tsB Cardnet: Rapanui.

Highly Commended: Vikoma International; and Zeta-pdm – designers, fabricators and installers for oil and gas industries worldwide.

employee Development Award, sponsored by Vikoma: Gurit Automotive – supplying leading luxury car manufacturers with A-Class carbon fi bre body panels.

Highly Commended: Betapak – supplying Island businesses with everything they need from more than 150,000 product lines; and Rapanui.

Business in the Community Award, sponsored by Isle of Wight County Press: Isle of Wight Pearl – housing the UK’s largest collection of pearls, and attracting more than 200,000 visitors a year.

Highly Commended: Betapak, and Isle of Wight Steam Railway – an educational charity preserving the history of railway locomotion.

Manufacturing and technology Award, sponsored by Gurit Automotive: Vikoma International

Highly Commended: Click4Internet – providing a cost eff ective solution to the rural internet community; and Marine Data Systems.

January / February 2012 21

sPOtLIGHt

Jason swain

Business of the Year:Rapanui

Isle of Wight Chamber Business Person of the Year: steve Porter.

Clockwise from top left: Glanvilles receive the Professional and Business services Award; Betapak, Retail and service Industry Award; Isle of Wight Pearl, Business in the Community Award; and Hovertravel, Chamber of Commerce Member of the Year.

tourism and Leisure Award, sponsored by Lucas Fettes: Isle of Wight Steam Railway

Highly Commended: Isle of Wight Experience – off ering visiting school groups an out of classroom educational experience; and Robin Hill Adventure Park and Gardens – one of the Island’s leading tourist destinations, with more than 140,000 visitors a year.

Accommodation and Hospitality Award, sponsored by the Mottistone: Enchanted Manor – a unique bed and breakfast retreat, specialising in celebration and wedding breaks for couples.

Highly Commended: Chale Bay Farm – off ering luxury accommodation with a restaurant, intimate bar and outside seating; and Vintage Vacations – specialising in unique holiday accommodation, featuring a vintage and quirky interior design.

Retail and service Industry Award, sponsored by steve Porter transport: Betapak

Highly Commended: Earl Mountbatten Hospice Income Generation – raising money through seven shops, and with a central warehouse and distribution centre; and JR Zone – off ering children and adults a chance to escape through indoor play and laser combat.

Professional and Business services Award, sponsored by WightFibre: Glanvilles – providing legal services to individuals and businesses.

Highly Commended: Sapper Surveys; and The Price is Wight – off ering deals on the best things to do, see, visit, eat and buy on the Island.

January / February 2013 21January / February 2013 23

CHAMBeR neWs

The British Chambers of Commerce believes another round of quantitative easing should only be considered if new threats emerge to the stability of the UK banking system.David Kern, Chief Economist at the BCC, said: “An increase would only add to longer-term risks of bubbles, financial distortions, and higher inflation, with little benefit to the UK economy. “

He said that annual price inflation was expected to remain above the 2 per cent target for a considerable time, and that higher inflation would squeeze disposable incomes and threaten any revival in growth.

22 The Business Magazine for the Isle of Wight

“To boost growth, the MPC and the government should do more to support a revival in business lending, both by using the existing QE programme more efficiently and by exploring other measures,” he said.

“The poor results from the Funding for Lending scheme add weight to the case for a fully-fledged British Business Bank. Although the Chancellor confirmed his support for this in his Autumn Statement, we were disappointed that there was no clear timetable for the Bank’s creation. We would urge the government to act swiftly so that funding reaches viable, growing companies, which will in turn drive economic growth.”

Business lending the key to growth, says BCC

For more information about all the benefits and services provided by the Island’s Chamber, contact [email protected]

MeMBeR BeneFIt

Going down …

Kerstine Andrews, Membership Officer

Chamber members – including small businesses – are getting further reductions in rates for the Lloyds TSB Cardnet service.

innovationqualityreliability

[email protected]: +44 (0)1983 200560F: +44 (0)1983 200561

www.vikoma.com

Proud Winner of the 2012Isle of Wight Chamber of Commerce

Business Awards for Excellence Manufacturing and Technology Award

Rates are already discounted for members of the Isle of Wight Chamber, but companies now pay another penny less for each Visa, Mastercard and corporate card transaction.

The reduction applies whether turnover is under £50,000 or more than £250,000.

Special offerWight First Aid is celebrating its move to a new training facility in Ryde by offering a free first aid consultancy to Chamber of Commerce members.

Co-owner Leanne Holbrook said: “We are thrilled to be in our improved premises with onsite training facilities and hope to provide an even better service to clients old and new.”

“In this challenging economic climate we want to help Island businesses meet their regulatory requirements and recognise the importance of good practice,” said co-owner Alison Cave.

For more information, send a message to [email protected]

January / February 2013 25

Marvel CottageSteven Sweetman

Self-Catering

01983 822691

[email protected]

www.mys.uk.com 

Marvel Lane, Newport, Isle of Wight. PO30 3DT

Premier shipping And Packing Frank Dixie

International Freight Forwarder

01983 301030

[email protected]

www.psp-logistics.com 

88 Place Road, Cowes, Isle of Wight. PO31 7AE

Dazzle & Fizz PartiesCharlotte Brisco

Party Planning

01983 562019

[email protected]

www.dazzleandfizzkidsparties.co.uk 

9 Haines Close, Ryde, Isle of Wight. PO33 3FA

springfields CottageMrs H Coombes

Self-Catering

01983 865296

[email protected]

www.springfieldscottage.co.uk 

High Street, Newchurch, Sandown, Isle of Wight. PO36 0NF

spotlight (IOW) LtdJayne Morris

Theatrical Production

07813 849803

[email protected]

www.spotlightiow.com 

5 Station Gardens, Brading, Isle of Wight. PO36 0DZ

sJC Planning Simon Craddock

Planning

01983 248151

[email protected]

www.sjcplanning.co.uk 

New Members

Insight security & Facilities LtdSimon Rann

Security Services

07918 182321

[email protected]

Cowes Yacht Haven, Vectis Yard, Cowes, Isle of Wight. PO31 7BD

the Hambrough GroupRobert Thompson

Hotels

01983 856333

[email protected]

www.robert-thompson.com 

Hambrough Road, Ventnor, Isle of Wight. PO38 1SQ

Island Cool trailersRoger Day

Refrigerated Trailers

01983 821189

[email protected]

www.islandcooltrailers.co.uk 

c/o RDA Environmental Engineering Ltd, Riverway Industrial Estate, Newport, Isle of Wight. PO30 5UX

trueline Fabrication LtdAngelique Peach

Manufacturing

07795 958342

[email protected]

Unit 20 Barry Way, Newport, Isle of Wight. PO30 5GY

Aegir nautical (MMWC)Nick Davis

Marine Services and Supplies

01590 700888

[email protected]

www.aegirnautical.com 

Navigation House, Lymington, Hants. SO41 3YL

Rob Clarke PhotographyRob Clarke

Photographic Services

01983 884568

[email protected]

www.robclarkephotography.com 

Squirrel Haven, 47 High Street, Wootton Bridge, Isle of Wight. PO33 4LU

Little upton FarmAlison Johnson

Self-Catering

01983 563236

[email protected]

www.littleuptonfarm.co.uk 

Ashey, Isle of Wight. PO33 4BS

the WesthillSteven And Heidi Williams

Guest Accommodation

01983 404732

[email protected]

www.thewesthillhotel.co.uk 

2 Leed Street, Sandown, Isle of Wight. PO36 9DA

Wight Digital solutionsRoy Holden

Business services

01983 360030

[email protected]

www.wightdigital.co.uk 

Unit 5 Prospect Business Centre, Prospect Road, Cowes, Isle of Wight. PO31 7AD

Fayre Ryde KitchenJennifer Hoey

Home Food Delivery

01983 508026

[email protected]

www.fayrerydekitchen.co.uk 

Rutland Lodge, 18 Star Street, Ryde. Isle of Wight, PO33 2JH

Wight WirelessTrevor Cook

Telecommunications

0800 785 1100

[email protected]

www.wightwireless.net 

Unit 20, Barry Way, Newport, Isle of Wight. PO30 5GY

Crossprint advert

SJC Planning can help, whatever the size, scale and nature of your planning

requirements.

Packages to suit you, including generalplanning advice to drawings, complete

applications to supporting statements and everything in-between!

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Planning Applications Certificate of Lawful Development

T: 01983 248151 www.sjcplanning.co.uk

Feeling a bit cramped after Christmas?

SJC PLANNING, 12 Kings Road, East Cowes, Isle of Wight, PO32 6SE

Lifeline Alarm Systems Ltd W. www.lifeline-security.co.ukThe Island Security Centre E. [email protected] T. 01983 521621Newport F. 01983 523250Isle of Wight, PO30 5UX

Prof

essi

onal

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Design

Elite Systems IntegratorReg. 1938

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Job: securityIt’s very much a case of safety first for Simon Rann.He’s the Island manager for Insight Security and Facilities Limited, which provides staffing for events at a wide range of venues – from pubs to major venues such as Osborne House and Cowes Yacht Haven – and has become a member of the Isle of Wight Chamber of Commerce, Tourism and Industry.

It can be high pressure work, and Simon says the important thing is to have the right people working for you.

“We are serious about what we do, and were one of only a handful of companies in the UK to reach approved contractor status within seven months,” he said. “We have a fantastic team of around 45 people on the Isle of Wight, and we are looking to expand thisyear.”

Security covers a diverse range of services, including door supervision, mobile patrols, surveillance, close protection, and risk assessment.

Simon, who has lived on the Island for more than 30 years, said: “It’s the same for us as any other business. We have to understand our clients, and work with them as part of a team. The other half of our operation is in Dorset, but here on the Island we only employ Island people, and we hope to be recruiting more next year.”

Want to join the Chamber network?Contact Kerstine Andrews for the full story about the low cost and high value benefits...

[email protected]

24 The Business Magazine for the Isle of Wight

Events24 JanuaryPsP Ltd – training Day Gurit, st Cross Business Park, newport

9.30am – 4.00pm

PSP are pleased to announce a training day aimed at supporting local businesses with their worldwide shipping.

The day is very relaxed and informal and will cover the following areas:-

Incoterms, Shipping, Abbreviations, Container specifications, Modes of shipments, Letters of credit presented by HSBC Bank Ltd, IPR and OPR and Shipping documentation.

Representatives will be attending with whom we have established relationships along with members of staff from PSP Ltd who will be on hand to offer their expertise.

Lunch and refreshments will be included.

FREE TO CHAMBER MEMBERS

24 Januarythe Hambrough event Hambrough Road, Ventnor

7pm – 9pm

The Hambrough would like to invite fellow Chamber of Commerce members to an evening with Robert Thompson and the team to launch their new inclusion to the Chamber. There will be a Champagne & Canapé reception, speeches and a tour of The Hambrough plus plenty of networking opportunities.

£10 per person must be paid in advance

31 JanuaryLeyton seminar Chamber of Commerce Board Room

10am – 12.30pm

RESEARCH & DEVELOPMENT TAX CREDIT OPTIMISE AND SECURE YOUR R&D BUDGET

For over a decade the Research and Development Tax Relief & Credit scheme has been the key incentive for attracting foreign direct investment to the UK as well as encouraging domestic R&D activity. While significant changes have been made to enhance the scheme since its inception, it still remains a highly complex process resulting in many companies not claiming to their full potential. The process requires clear and precise identification and documentation of R&D projects and expenditures, specialist knowledge of eligibility rules and an in-depth understanding of the legislation and HMRC guidelines.

Free to Members

1 FebruaryBusiness Breakfast Meeting the William Coppin, newport.

7.30am – 9am

An excellent networking opportunity to meet and present your business to other members while enjoying a full English breakfast.

Places limited so please book early to avoid disappointment. £5.00 per person

11 FebruaryChamber training – Delivering service excellence Chamber of Commerce Board Room

9.30am – 5pm

This is a highly practical, interactive one day training course that will show how service excellence improves your team’s performance.

The Delivering Service Excellence course will give your staff the confidence to immediately use their customer service skills effectively and will motivate them to provide world class service and boost sales. Delivering Service Excellence highlights why customer service is key to the success of your business.

Please call to book your places and make your payment

Members £45.00 per person. Non-Members £55.00 per person

12 FebruaryWightfibre Open Day Love Lane, Cowes

11am – 2.30pm

Ever wondered what 100Mb broadband feels like and what it could do for your business?

Heard of the ‘Cloud’ the next big thing in IT?  Like to see inside?  What to actually STAND inside? 

Is your business in a broadband ‘Hotspot’ or a broadband ‘Notspot’.  Where’s the best place on the Island for your business if you want high speed broadband. Free Event

1 MarchBusiness Breakfast Meeting JR Zone, Manners View, newport

7.30am – 9am

An excellent networking opportunity to meet and present your business to other members while enjoying a full English breakfast.

Places limited so please book early to avoid disappointment. £5.00 per person

11 MarchChamber training – Delivering service excellence Chamber of Commerce Board Room

9.30am – 5pm

This is a highly practical, interactive one day training course that will show how service excellence improves your team’s performance.

The Delivering Service Excellence course will give your staff the confidence to immediately use their customer service skills effectively and will motivate them to provide world class service and boost sales. Delivering Service Excellence highlights why customer service is key to the success of your business.

Please call to book your places and make your payment

Members £45.00 per person

Non-Members £55.00 per person

13 MarchIWCCtI tourism Open Day Venue to be confirmed

Save the date, further details to be announced.

Free to members

Date to be confirmedIWCCtI Business support Day Riverside Centre , newport

11am – 4pm

Whatever your size or age of business, this is a must visit for you to meet a whole host of organisations that can help your business develop and grow.

Come and meet the Chamber team as well as our key partners who can help your business succeed.

From Accountants to Planners and Solicitors to Surveyors – this is a one stop shop.

Seminars will be held across the day on a variety of subjects.

If you would like to exhibit, please contact us for more information.

veevents.com1823 250 930

January / February 2013 2726 The Business Magazine for the Isle of Wight

Check our online calendar at www.iwchamber.co.uk for details of all business events.

28 The Business Magazine for the Isle of Wight

Island Business wants to hear from you if you have a story to tell. Send a message to [email protected]

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Open and ready for businessBY nICK WHItMARsH, senIOR MAnAGeR FOR LLOYDs tsB COMMeRCIAL, IsLe OF WIGHt

There is a common misconception that banks aren’t lending to businesses. Lloyds TSB Commercial most certainly is lending and wants to lend more.Nationally, our total gross lending commitment for 2012 was £13 billion - £1 billion more than originally planned and this was sufficient to enable us to grow our lending book nationally on a net basis by four per cent in 2012, and a countrywide leading figure of over 20 per cent on the Isle of Wight.

Although we’re open for business and lending, many businesses are telling us that due to the economic conditions they lack the confidence to borrow and invest in their business. However, we’re dedicated to boosting confidence and supporting those businesses who see opportunities.

We’re encouraging enterprise by assisting businesses in their start-up and expansion plans in all business sectors. And, because of our commitment to pass on funding cost reductions, the absolute cost of borrowing for our customers is half that of 2007.

Perhaps our biggest commitment is to local knowledge. We aim to meet every reasonable request from viable businesses for competitive, commercially priced finance. Our relationship managers across the Island have personal authority to sanction lending applications, which means quick decisions can be made by local managers who understand the customer’s business and its ambitions, as well as the wider economy.

For more information, contact Nick Whitmarsh on 07801 472448 or at [email protected]

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