islam & business by internet
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Islam and the usage ofInternet for business
Universiti Kebangsaan Malaysia
Faculty of Law
Pursuing PHD Program in Law
P58462
Musbri Mohamed
DIL; ADIL ( ITM )
MBL ( UKM )
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Before the existence of the Internet, business
used to market their products using the
traditional way. That is by opening up a store
and displaying the products or use direct
selling or giving out brochures or etc by means
of promoting or marketing their products.
But now the thing has changed. Business can
market their products on the Internet. Thus,
enable them to reach out to more people.
When there are more people being exposed to
the product being marketed, it means more
potential buyers. And with more buyers it will
increase the sales of the business.
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Before 1987, there was no online
business being practiced in Malaysia.
Computer is used only for computation
purposes and not being fully utilized.After 1997, the introduction of flagships
of MSC (Malaysia Super Corridor) has
led to the rapid growing of Internet that
consequently improve the using of
technology in all areas, including
business and marketing.
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The Internet refers to the physical network that links
computers across the globe. It consists of the
infrastructure of network servers and wide-area
communication links between them that are used to
hold and transport the vast amount of informationon the Internet.
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Since Internet is a global medium of interaction and
exchanging messages and information, it provides
unlimited resources. People can only surf the Internet to
gain for the desired information, compared to previously,
they have to go to the library or do some research.
Internet can reduce operation cost and time constraint. Itis enable users to purchase their desired good instantly.
Previously, customer has to waste their energy and time,
driving to the store that sells the particular goods or
services to buy their desired good with the possibility
that the good is out of stock. While Internet, ensure that
customer can order or purchased their desired good with
a click of finger, and itll deliver straight to their home.
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Does a hacker pose a threat to Internet
marketing? Yes. Referring to a website, a young
man by the name of Raphael Gray, age 18 years
old, posted some 26000 credit card numbers that
he stole from several e-commerce websites, on
the internet. Imagine what he could do with allthose credit card numbers? He could withdraw
the money from all the account and become an
instant millionaire with just a click of a button.
That means that all our private information
cannot be safely kept in the computer. When we
want to buy something from the Internet, we
have to be extra cautious on the service provider.
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Another reason why Internet marketing faces a
great danger from hackers is that hackers will
degrade a companys image, even a multinational
company. Take Kevin Mitnick, for instance. He
hacked Sun Microsystem, Nokia and MotorolaCorporation. The estimated lost was nearly $300
million. This will certainly gives a bad image to
the company. The public will think that these
companies are not secured enough and they could
not trust to put their money in these companies. It
will cost them time and money to rebuild the
image they have had before.
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What does Islam says about hackers? Certainly during prophet
Muhammads time there was no Internet. But we know Islam is perfect and
universal. By just quoting one ayah we can analyse it and apply it in
various situations.
O ye who believe! Eat not up property among yourselves in vanities: but
let there be amongst you traffic and trade by mutual goodwill(4:29)
If we analyse this ayah and apply in the context of hackers and Internet
marketing, the last line says it all, but let there be amongst you traffic and
trade by mutual goodwill. This means that all form of trade, whether the
trade is in real world or in the Internet, must have the consent of the other
party. Without this consent, whatever trade you are dealing with will not be
valid. This doesnt imply in the hackers world. Hackers break into otherpeople computer system without the knowledge and consent of the system
administrator
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Nowadays, Internet provides the business
community a new way to conduct its business,
locally and internationally. Thus, the existence of
Internet marketing has eliminated the problems oftime and geography. This Internet marketing is the
subset of the electronic business (e-business). The
successful of the Internet marketing is maintain by
having clear strategies, objectives and goal on
their market and also by having an attractive
Website.
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E-commerce is about the exchange of the
digitized information between two or more
parties. This electronic exchange represents an
agreement made by parties with goods and
services are sold. The transaction can be
between organization, business, individual,
buyers, sellers and suppliers. It begins with
negotiating contract based on any
advertisement and promotion displayed in the
Internet. The coordination both parties made
after customer placed an order through online
and payments can be made whether online oroffline.
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Internet gambling first paved its way through the opening of Internet
Casinos, Inc (ICI) on August 18, 1995.The opening of Internet Casinos,
Inc in 1995 marked the worlds first virtual online casino. Today, the
number of online gambling sites has increased rapidly. The sites are
marketed widely and extensively on the Internet. According to Hammond
(2002), in May of 1999, there were over 250 online casino Internet sitesand 139 online sports books. Anyone who has had the experienced to
surfs the Internet would surely has seen the advertisement banner on
online or Internet gambling. With the growth of the Internet, almost
anyone has the ability to place his or her bets either by visiting the various
Internet gambling sites or they can also place their bet on every major
professional or amateur sports event anywhere in the world. The most
recent phenomenon was the online betting for the World Cup footballmatches.
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The increasing amounts of online gambling sites are due to the lack of
regulation concerning the things that are being marketed over the Internet.
This is why such a thing occurs. Therefore, in order to curb the gambling
activities on the Internet especially in Muslim countries from taking place, a
Shariah model of the Internet marketing should be developed, imposed and
practised. Although this may not eliminate the online gambling activitiesaltogether but it can prevent an individual from surfing the gambling sites.
Only through this can we prevent gambling from being marketed through the
Internet. Allah has said in Surah Al-Maidah verse 90;
O ye who believe! Intoxicant, and gambling (dedication of) stone and
divination by arrows, or and abomination of Satans handiwork: eschew such
(abomination) that ye may prosper.
Clearly from the above ayah, Allah has made any form of gambling whether itis being taken place on the Internet or not is considered to be haram or
unlawful. Such activities must be stopped.
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A Shariah model of Internet marketing must be implemented so that
the consequences or the social problems arising from being involved
in Internet gambling can be prevented. There are a lot of crimes
related incidents arise due to Internet gambling. Making gambling
more broadly available via the network threaten heightened crime,
increased incidents of compulsive gambling, and cannibalised
spending in other areas of the economy. Crimes in general, go handin hand with gambling. For an example, gamblers with an addiction
problem can turn into criminals. There was an increased of
approximately 42% in child abuse, 80% in domestic violence,
burglaries and etcetera. More than half of all pathological gamblers
will commit felonies to pay off gambling debts, clearly financial
crimes like embezzlement, check kiting, and tax envision, and credit
card, loan and insurance fraud.
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Regarding gambling marketing through Internet, these
issues can be prevented only if we can produce a citizen
with positive upbringing. Family factors, as the supreme
influence towards the upbringing of a man should
observe and practiced along with the Islamic teachings
in daily life.
A child, who gets the proper education, fardhu kifayah (i.e
science )andfardu ain ( i.e Quran and Hadith ), receive full
attention and close to his family will leads to a mature man
who knows how to handle himself accordingly. Parents,
nowadays, should bear in mind that a good man not only
categorized by those who master in their professional skillsbut also one who have the wide knowledge of Islam.
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Today, electronic money flows has become one
of the most dynamic change in banking systems
after Islamic Banking. Electronic money flows
also describe the present changes in payments
and capital markets. Online banking is an effectof fast development of information technology.
Consequently, it changed the way the business is
conducted. Commercial revolution already
stared by giving variety of products where
customers at any time and anywhere can reach
millions of products just in seconds.
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Now, computer systems are widely used in everyday lives
and especially business. Bar code, scanning and
computerized stock management systems are now able to
be seen to retail consumers compared to few years back.
Secondly on the demand side, there are changes that lead
to an increasingly computer-literate population. Manywomen now move in general workforce and they find
something that satisfies their time measure by
teleshopping (widely accepted in France). It is so
convenient that they can just order groceries via internet
and get orders delivered on the doorstep.
According to historical data, banks in US had a privilege
to first star doing business on line. In fact, they are theones who started the revolution moving from traditional
brick and mortar to click economy.
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Islamic banking is not something new for it is
embedded from Al-Quran and Sunnah hundred
years ago. It is been one of the most successful
development in banking of the Islamic legal
system. The growth of Islamic banking is hard to
measure but a comparison of the balance sheet
footings for the leading Islamic banks shows a
growth of more than 15 percent per year for the
past five years. Now, many banking companies
offers Islamic banking and participate in the latest
technology of banking, on-line Islamic banking.
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Many people are now working and
they can hardly find time to do
settlements of any payments, bills or
shopping for household needs. On-
line banking is so convenient and
time saving. People can avoid trafficjams and parking woes. Besides that,
it is an efficient financial
management and people can manage
faster and easier. Many people who is
working and facing a time constrain
prefers clicking the mice to log in to
auto-payment or electronic billpayment than doing all the tedious
paperwork.
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Internet Banking provides fast and convenient
way to undertake various banking
transactions from the comfort of our home,
office or wherever we may be, during and
after banking hours. Most banking institutionsoffer the service 24 hours a day, 7 days a
week. We avoid traveling time and the need to
wait in queues to access banking services or
to pay bills. This advantage serves all banking
customers: other banks, retail customers and
corporate customers.
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There is not any proving in Quran or Sunnah that on line
banking implicitly is allowed. But, both Quran and Sunnah
proved us guidelines for our everyday life that are
applicable at any time and any where. Therefore, Islam had
provided some basic law that should govern any
transaction, including the one online. Main features of
Islamic ethics are: trustworthiness, honesty, equality, mutualconsent, respect, sacrifice, caring and sharing, concern on
legality. These features must be respect and always keep in
mind.
Also, it has to be emphasized that Islam has never come as
an obstacle for any kind of development in any field. But,
Islam forbids any kind of violence, exploration or unfair use
of any resource.
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Some of orders by Allah to us to follow ethical values can
be found in following ayah:
i) Sincerity (Al-Ikhlas)
To worship Allah, offering Him sincere devotion
(Al Bayyinah: 5)
ii) God consciousness (Al-Taqwa)
But fear Allah and know that Allah is with those who
restrain themselves
(Al-Baqarah: 194)
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Since, we are referring toIslamic online Banking; we
will refer to few Quranic ayahs where Allah strictly
forbids any kind of usury or interest (Riba) but allows
free trade.
Just to recall, Islamic banking differs from conventional
main because it course of bushiness is conducted in a
way to avoid interest involved as much as possible.
Islamic banking in general, and online in particular is
actual an alternative to our Ummah and a way in which
our Ummah can prosper on Shariah allowed way.
This Quranic ayah indicates clearly that usury of
doubling an multiplying is not allowed:
O ye who believe! Devour not usury doubled andmultiplied; but fear Allah; that ye may (really) prosper.
(Al Imran: 130)
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On-line banking using electronic links, make money
transactions and settlements at the speed of light, are
exponentially growing. It makes life simpler and time
constrain is no more a problem. People just need to
access to internet from desktop or laptop, anytime and
anywhere to avoid any hassle of transportation.Now that Islamic banking participates on-line, it shows
that Islam grows with technology thus reflects the nature
of Islam; Islam is for everyone and the teachings of
Islam is applicable anytime and anywhere be it in the
past, present and the future. There is no exact ayah in the
Quran allowing on-line banking but humans are given
brain and knowledge so that they can fully utilize all theresources given by Allah in this world.
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On-line banking, be it Islamic or conventional, are opened to
major possibilities regarding societal, privacy and security
issues. Computerized information is opened to violation if it
falls to the wrong hand. But companies providing online
banking are aware of this situation and have been taking
many safety precautions to protect the right of its customers.Islam permits any developments, innovations and creation as
long as it does not go outside the loop of Islamic Shariah.
So, anything that man designed and created to make life
easier is acceptable as long as it does not contradict with the
teachings of Islam. But, of all the people who created good
things to make life easier, there are some people who just
like destroying good things.
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The principle of Islamic finance are now widely understood, both
within the Muslim world itself and many of the western financial
community who have extensive dealings with Muslim clients.
The Islamic financial movement has undoubtedly been successful
in its educative efforts, and there is widespread respect for the
moral values which have inspired the movement, even from non-
Muslim. The ideas had dating back 1400 years to the time of theprophet Mohammed saw, but modes of financing have needed to
be adapted to meet the complex requirements of modern
commerce, while still being in accordance with thesharia law.
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The power of Internet to reach
millions of users around the world at
any time has made Internet as one of
the most powerful communicationstools available. Marketers,
consumers and business partners
would use the Web to collect
information regarding products,
services or companies they intend to
make business with.
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The development of Islamic Banking Finance
online is significant in moving the society to
accept the Islamic Banking Finance with the use
of new technology.
The main importance of online Islamic Banking
Finance is the availability of services regardless oftime and location. The services are available
wherever and whenever to customers as long there
is Internet connection. This means that the range
of customers is widen regardless of geographical
locations.
The customers in other hand are able to retrieveinformation regarding Islamic Banking Finance at
their convenience.
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The Internet has revolutionized the way people
communicate and receive information. Information,communication and technology (ICT), these three words
had been combined to illustrate the close relation of it to
one another. Institutions may it be academic, political or
financial and even to our personal lives are not able to
deny the impact of these words to the any individual or
organizational.
Online banking has made its entrance and has gradually
gain the customers confidence. Islamic Banking Finance
Online is fast following suit. The Islamic principles that
guided the lives of Muslims worldwide are not only
bounded by the specific form of ritual ibadah but as a
whole. Islam as the way of life in other words covers
all aspect of a humans life. Economic being an
important aspect of life should be adhered to the Islamic
teaching.
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Internet has enable services to be made available
anytime and anywhere. Hence, Muslims or non-
Muslims worldwide can enjoy the Islamic Banking
Finance provided or at least able to gain and widen
their knowledge in Islamic Banking Finance.
However it does not come without total cost. The issueof security will always be there. Yet, it will be
confronted and handled by using the best tools and
taking measurements steps to overcome any foreseen
danger.
The virtual space provides an immense room for
Islamic Banking Finance to venture as long as theonline banking finance is according to the syariah
guidelines.
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In Islamic point of view the best way to
make transaction is by face to face. Body
language, tone of voice, and facial
expressions all help us understand what
the other person is trying to say.
As pursue to the situation face today, we
must use diverse means to communicate
like internet, telephone, fax machine,
Federal Express, the Postal Service, or
maybe even a messenger service.
Musbri Mohamed
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