isa quality system. iso9001-vision2000 dnv (det norske veritas) isa quality manual continuous...
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ISA QualitySystem
ISA Quality System
ISO9001-VISION2000
DNV (Det Norske Veritas)
ISA Quality Manual
Continuous improvement
Manufacturing & control plans
Procedures
ISA Quality SystemMANUFACTURING & CONTROL PLAN
Material reception - Storage - Shipment
PCB assembly & testing @ ECM (supplier)
Electronic boards testing @ ISA
Instrument assembly
Instrument & reliability testing
Instrument delivery
ISA Quality SystemMATERIAL RECEPTION-STORAGE-SHIPMENT
Incoming inspection
Critical components storage
MSL (Moisture sensitivity level – JEDEC J ST020C)
Warehouse climatic control
Online T-H monitoring
Vacuum – Barrier packaging
ISA Quality SystemPCB ASSEMBLY & TESTING @ ECM
ICT – SPEA 4040 Flying Probe machine
ISA Quality SystemELECTRONIC BOARDS TESTING @ ISA
EPA (ESD protected area) PACKAGING
BURN- IN TEST(-10°C/60°C,30-85%RH, 24h)
ISA Quality SystemINSTRUMENT ASSEMBLY
Data collection & analysis:
“In God we trust…all the others bring data”
(W.E. Deming)
Production quality analysis on a monthly baseProduction quality analysis on a monthly base
assembling / testing & reaction planassembling / testing & reaction plan
ISA Quality SystemINSTRUMENT & RELIABILITY TESTING
Instrument testing @ ISA:
On/Off (2min/50sec * 48 h)
Burn-In (40°C, 24h, with loads)
Automatic calibration
Reliability testing:
Packaging test: Drop + Random vibration
Vibration test: Sine vibration + Shock
ISA Quality SystemAFTER SALES SUPPORT @ ISA:
Complete traceability of all our products(sw/fw/hw revision)
Overnight reply to SOS call
2 days average shipment time of parts
2 weeks average instrument repairing time
Field return data analysis on a quarterly base
Failure root cause analysis & corrective actions
ISA Quality SystemQuality at 360°Quality at 360°
ECM
PRODUCTION
DESIGN
SERVICE
CUSTOMER
ISA Quality System
@ ISA we do care about quality@ ISA we do care about quality
QUESTION - COMMENTS - REQUESTQUESTION - COMMENTS - REQUEST
Thanks for your attention!Thanks for your attention!