Is your Safety Metric ProgramImproving your Culture

Or Adding to the risk, remember safety metrics are more

than a graph

Yours not My PROGRAM

Carefully research what you measure

We want to try and quantify everything

"The most important things cannot be measured.“

- W. Edwards Deming

"In God we trust; all others must bring data.“ - W. Edwards Deming

“Figures don’ t lie, but liars figure” – Mark Twain

“A single death is a tragedy but a million deaths is a statistic”

– Josef Stalin

Are you FIXATED on Rate Adjusted Metric’s and not on correction and people

LEADING SAFETY METRICS INDICATORS

• Management Commitment• Employee Involvement• Training and Education• Compliance• Safety Culture• Incident Investigation• Hazard Prevention• Safety Management Process

Management Commitment

• Number of safety presentations to upper management

• Percentage of company goals/objectives that incorporate safety

• Percentage of purchasing contracts that include safety requirements

• Provision of a communications training program • Provision of a company newsletter

Management Commitment

Provision of bulletins, toolbox talks, or similar regarding lessons learned

Provision for making safety communications available in native languages

Provision of an anonymous reporting system Provision of communications of safe work practices Provision of two-way communication Provision of new hire training

Management Commitment

EHS policy and goals are communicated with all employees

Number / tracking of contractor related incidents Presence of clear documented accountabilities for safety Presence of a means for employee involvement in safety

improvement Presence of a means for employee influence in safety

improvement Presence of an off-the-job safety training program Presence of/participation in a wellness program

Management Commitment

Establishment of a safety committee that includes a vertical slice of the organization

Presence of an off-the-job safety training program Presence of an employee suggestion/feedback program Presence of an employee feedback system concerning

near misses and hazard identifications Presence of a feedback system to employee on safety

audits, issues and concerns Periodic employee opinion/attitude surveys Exit interviews contain open-ended safety questions

Employee Participation

Number of behavior-based observations Number of observation cards Number of safety suggestions Number of safety committee projects Number of successful safety committee projects Wellness program participation Presence of a means for employee influence in safety

improvement Participation in an off-the-job safety training program

Training and Education

• Number of training sessions completed• Percentage of training completed on-time• Number of accidents related to lack of training• Number of OH&S citations related to training

deficiencies • All training classes validated with baseline testing

determining knowledge before and after training – for all classes

• Constant improvement on test questions

Compliance

• Incidence rate• Number of OH&S citations• Audit finding of non-compliance• Percentage of required compliance training given on-

time• Documented regular and frequent inspections• Task hazard or job safety analysis frequency

Safety culture

• Number of safety suggestions• Rate of implementation of safety suggestions • Average time to act on safety suggestions• Funds allocated for safety suggestions• Number of behavior-based observations• A policy and/or procedures for reporting unsafe

conditions • Update period policy for safety procedure checklists

Safety culture

• Policy to complete pre-operational checks • Percentage of training in first aid/CPR/AED• Percentage of wellness program participation• Number of PPE reminders• Number of near-hits reported• A policy in place mandating safety procedures,

instructions, or rules for all jobs • Up-to-date industrial hygiene program

Safety culture

• Promotion of Safety Presence with a dedicated safety budget

• Safety budget is not reduced due to operational budget cutbacks

• Provision of PPE measurement for employee usage• Presence of a training program for emergencies • Measurement of resolution of safety concerns

Incident investigation

Average time to investigate accidents, incidents and near misses

Average time from incident investigation to corrective measures

Establishment of a fair system for incident investigation

Presence of an interviewer training program Standardized approach to incident investigation

• Incidence rate• Workers compensation claims• Number of inspections performed• Hazard severity reduction• Provision of a training program for hazard/risk

assessment • Development of task/job safety analysis

So are you Capturing

The Hazard or the Risk

How to integrate leading metrics indicators

• Safety Management Process–100 point system

Combination of 4 Primary Safety Metrics–Individual Participation–Group Participation–Compliance Training–Case Incident Rates

Safety management process

• Why does it work?

– Proactive involvement in Safety drives results!– ACCOUNTABILITY!! Creates Individual, Team and

Leadership Accountability for Safety– There is always FOCUS even when there is NOT an injury– Peer Pressure– Emphasis is on behaviors– Practical tool that people understand their impact

In a simple world it look like this

Safety management process

• How does it work?

– Simple Computer Database that tracks four categories and combines them for an overall SMP Score.

– Constant feedback to areas from up to date reports accessible by all levels of the organization

– All data is tracked at individual, team, department and plant level

Safety management process

• Who does it?– Each employee must participate at defined levels for

“credit”– Teams (Areas, Departments) must proactively

participate in Safety for Team Safety Score – Compliance Training must be completed by all team

members – Reports are generated daily for review by all levels of

the organization.– Individuals and Teams manage their safety not EHS

Safety management process

• Key Points

– Each individual must participate in defined number of activities per month

– Drives safety into organization at all levels – Gives everyone something to talk about and

something to review specific to their involvement in safety

– Keeps focus on compliance training– Gives tool to communicate back on what has been

accomplished around safety – Corrective Actions, completed work orders, etc.