is the cfpb targeting you · 2015-10-06 · is the cfpb targeting you? thomas a. brooks jane c....

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Is the CFPB Targeting You? Thomas A. Brooks Jane C. Luxton Joann Needleman (202) 552-2356 (202) 572-8674 (215) 640-8536 [email protected] [email protected] [email protected] Leaders of the Consumer Financial Services Regulatory & Compliance Practice Group

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Page 1: Is the CFPB Targeting You · 2015-10-06 · Is the CFPB Targeting You? Thomas A. Brooks Jane C. Luxton Joann Needleman (202) 552-2356 (202) 572-8674 (215) 640-8536 tbrooks@clarkhill.com

Is the CFPB Targeting You?

Thomas A. Brooks Jane C. Luxton Joann Needleman

(202) 552-2356 (202) 572-8674 (215) 640-8536

[email protected] [email protected] [email protected]

Leaders of the Consumer Financial Services Regulatory & Compliance Practice Group

Page 2: Is the CFPB Targeting You · 2015-10-06 · Is the CFPB Targeting You? Thomas A. Brooks Jane C. Luxton Joann Needleman (202) 552-2356 (202) 572-8674 (215) 640-8536 tbrooks@clarkhill.com

clarkhill.com

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DISCLAIMER

This information is not intended to be legal advice and may not be used as legaladvice. Legal advice must be tailored to the specific circumstances of each case.Every effort has been made to assure this information is up-to-date. It is not intendedto be a full and exhaustive explanation of the law in any area. It should not be usedto replace the advice of your own legal counsel.

Page 3: Is the CFPB Targeting You · 2015-10-06 · Is the CFPB Targeting You? Thomas A. Brooks Jane C. Luxton Joann Needleman (202) 552-2356 (202) 572-8674 (215) 640-8536 tbrooks@clarkhill.com

2015 CFPB ACTIVITIES

Page 4: Is the CFPB Targeting You · 2015-10-06 · Is the CFPB Targeting You? Thomas A. Brooks Jane C. Luxton Joann Needleman (202) 552-2356 (202) 572-8674 (215) 640-8536 tbrooks@clarkhill.com

CONSENT ORDERS:TARGET MARKETS

Page 5: Is the CFPB Targeting You · 2015-10-06 · Is the CFPB Targeting You? Thomas A. Brooks Jane C. Luxton Joann Needleman (202) 552-2356 (202) 572-8674 (215) 640-8536 tbrooks@clarkhill.com

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DEBT COLLECTION/DEBT SELLING & PURCHASING

Oversight of third party vendors, including attorneys

Improper debt sales

Credit reporting

Page 6: Is the CFPB Targeting You · 2015-10-06 · Is the CFPB Targeting You? Thomas A. Brooks Jane C. Luxton Joann Needleman (202) 552-2356 (202) 572-8674 (215) 640-8536 tbrooks@clarkhill.com

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LENDING

Springstone Financial

Deceptive and misleading, especially by service providers

Claims of no interest vs. “deferred” interest – incorrectly described by serviceproviders

Alternative finance vehicles (i.e. medical)

Page 7: Is the CFPB Targeting You · 2015-10-06 · Is the CFPB Targeting You? Thomas A. Brooks Jane C. Luxton Joann Needleman (202) 552-2356 (202) 572-8674 (215) 640-8536 tbrooks@clarkhill.com

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BANK PRACTICES

Stepping in areas where prudential regulators have occupied

Improper reconciliation of deposits

Deceptive overdraft practices

UDAAP – target low credit scores for pressured sales of products

Disparate impact basis for redlining enforcement action

Page 8: Is the CFPB Targeting You · 2015-10-06 · Is the CFPB Targeting You? Thomas A. Brooks Jane C. Luxton Joann Needleman (202) 552-2356 (202) 572-8674 (215) 640-8536 tbrooks@clarkhill.com

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MORTGAGE SERVICING /MORTGAGE BROKERSPAYMENT PROCESSORS

Failure to abide by prior loan modifications

Improper incentives and compensation for referral of mortgage applications

Marketing of equity accelerator programs — processor shared consumer feeswith servicer

Page 9: Is the CFPB Targeting You · 2015-10-06 · Is the CFPB Targeting You? Thomas A. Brooks Jane C. Luxton Joann Needleman (202) 552-2356 (202) 572-8674 (215) 640-8536 tbrooks@clarkhill.com

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STUDENT LOAN SERVICING

Debt collection practices

Improper billing practices

Misleading information about charges incurred

Misapplication of payments to interest and not principal

Page 10: Is the CFPB Targeting You · 2015-10-06 · Is the CFPB Targeting You? Thomas A. Brooks Jane C. Luxton Joann Needleman (202) 552-2356 (202) 572-8674 (215) 640-8536 tbrooks@clarkhill.com

clarkhill.com

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NEW MARKETS

Telephone – Sprint & Verizon – billing practices

SMALL BUSINESS STUDY

Reporting requirements for small business as well as minority and women owedbusinesses – low priority in past for CFPB

Congressional push – letter from 84 Congressmen

Personal guaranties

Page 11: Is the CFPB Targeting You · 2015-10-06 · Is the CFPB Targeting You? Thomas A. Brooks Jane C. Luxton Joann Needleman (202) 552-2356 (202) 572-8674 (215) 640-8536 tbrooks@clarkhill.com

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AUTO LENDING

Under Dodd-Frank, auto dealers are specifically excluded from coverage –indirect coverage through lenders

Disparate impact – will affect other markets

Improper dealer incentives

Standardize dealer compensation

Page 12: Is the CFPB Targeting You · 2015-10-06 · Is the CFPB Targeting You? Thomas A. Brooks Jane C. Luxton Joann Needleman (202) 552-2356 (202) 572-8674 (215) 640-8536 tbrooks@clarkhill.com

PENDING LITIGATION

Page 13: Is the CFPB Targeting You · 2015-10-06 · Is the CFPB Targeting You? Thomas A. Brooks Jane C. Luxton Joann Needleman (202) 552-2356 (202) 572-8674 (215) 640-8536 tbrooks@clarkhill.com

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CFPB V. HANNA

Regulation of attorney conduct

― Also in PRA/Encore orders

― Chase orders

Page 14: Is the CFPB Targeting You · 2015-10-06 · Is the CFPB Targeting You? Thomas A. Brooks Jane C. Luxton Joann Needleman (202) 552-2356 (202) 572-8674 (215) 640-8536 tbrooks@clarkhill.com

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CFPB V. UNIVERSAL DEBT ET AL

Debt collection

First action against service provider/payment processors

“Substantial assistance”

Page 15: Is the CFPB Targeting You · 2015-10-06 · Is the CFPB Targeting You? Thomas A. Brooks Jane C. Luxton Joann Needleman (202) 552-2356 (202) 572-8674 (215) 640-8536 tbrooks@clarkhill.com

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CFPB V. SECURITY NATIONAL

Debt collection

Auto loans to military

Page 16: Is the CFPB Targeting You · 2015-10-06 · Is the CFPB Targeting You? Thomas A. Brooks Jane C. Luxton Joann Needleman (202) 552-2356 (202) 572-8674 (215) 640-8536 tbrooks@clarkhill.com

REGULATORY PROPOSALSAND INITIATIVES

Page 17: Is the CFPB Targeting You · 2015-10-06 · Is the CFPB Targeting You? Thomas A. Brooks Jane C. Luxton Joann Needleman (202) 552-2356 (202) 572-8674 (215) 640-8536 tbrooks@clarkhill.com

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DEBT COLLECTION

ANPR

Covers many markets

SBREFA panel coming – 4Q 2015/ 1Q 2016

Proposed Rule (NPR) – 2016???

Banks and original creditors will be included

Page 18: Is the CFPB Targeting You · 2015-10-06 · Is the CFPB Targeting You? Thomas A. Brooks Jane C. Luxton Joann Needleman (202) 552-2356 (202) 572-8674 (215) 640-8536 tbrooks@clarkhill.com

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ARBITRATION

Two Studies

SBREFA – October 28, 2015

October 7th – field hearing – Denver

― Typical kick-off for outline of proposed rule and SBREFA panel

Page 19: Is the CFPB Targeting You · 2015-10-06 · Is the CFPB Targeting You? Thomas A. Brooks Jane C. Luxton Joann Needleman (202) 552-2356 (202) 572-8674 (215) 640-8536 tbrooks@clarkhill.com

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PAYDAY

SBREFA panel

― March – May 2015

― Report – June 25, 2015

― FOIA version – September 2015 (redacted)

Regulated parties raising issues

― Letter from SERS to Sen. Vitter

― GAO review of SBREFA process

― Objections that SER comments ignored

NPR expected late 2015

Operation Chokepoint – litigation moving forward

Page 20: Is the CFPB Targeting You · 2015-10-06 · Is the CFPB Targeting You? Thomas A. Brooks Jane C. Luxton Joann Needleman (202) 552-2356 (202) 572-8674 (215) 640-8536 tbrooks@clarkhill.com

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STUDENT LOAN SERVICING

Administration task force – best practices for performance based contracting

GAO Report – input on federal loan repayment

Private Student Loan Ombudsman

September 29, 2015 – CFPB Report

CFPB – exploring rulemaking

Page 21: Is the CFPB Targeting You · 2015-10-06 · Is the CFPB Targeting You? Thomas A. Brooks Jane C. Luxton Joann Needleman (202) 552-2356 (202) 572-8674 (215) 640-8536 tbrooks@clarkhill.com

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MORTGAGE RULES

TRID (“Know Before You Owe”) – eff. date October 3, 2015

― Good faith effort OK for now?

HMDA – Final Rule expected Fall 2015

Changes to mortgage restrictions

― Ease requirements for small/rural banks

― Expand definition of “creditor” and includes affiliates

― Adds grace periods to provide additional time for compliance

Page 22: Is the CFPB Targeting You · 2015-10-06 · Is the CFPB Targeting You? Thomas A. Brooks Jane C. Luxton Joann Needleman (202) 552-2356 (202) 572-8674 (215) 640-8536 tbrooks@clarkhill.com

clarkhill.com

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OVERDRAFT

Federal Register – request for comment on potential national study

Page 23: Is the CFPB Targeting You · 2015-10-06 · Is the CFPB Targeting You? Thomas A. Brooks Jane C. Luxton Joann Needleman (202) 552-2356 (202) 572-8674 (215) 640-8536 tbrooks@clarkhill.com

QUESTIONS?

Page 24: Is the CFPB Targeting You · 2015-10-06 · Is the CFPB Targeting You? Thomas A. Brooks Jane C. Luxton Joann Needleman (202) 552-2356 (202) 572-8674 (215) 640-8536 tbrooks@clarkhill.com

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THANK YOU

Thomas A. Brooks Jane C. Luxton Joann Needleman

(202) 552-2356 (202) 572-8674 (215) 640-8536

[email protected] [email protected] [email protected]