Is Preventative Maintenance Service worth the investment? On average, seven out of ten repair calls are for systems that were not properly maintained. Recommended by manufacturers and utilities alike, regularly scheduled maintenance on your heating and air conditioning system can reduce breakdowns by as much as 95% and lower utility bills up to 30%. Most plumbing, heating and air conditioning repairs, including those expensive after-hours calls, could have been prevented with regular seasonal maintenance. There’s no better guarantee to energy efficiency and savings than regular maintenance.

“I cannot say enough great things. I signed up for the service contract and will recommend Ranck to everyone I speak to.” - Susan B. Columbia

Priority YOU Membership

888-997-2625 JustCallRanck.com

888-997-2625 JustCallRanck.com

SERVICE AGREEMENT

PA1962

100% Satisfaction Guarantee. We promise your complete satisfaction –

GUARANTEED. If you’re not fully satisfied, let us know and we’ll make it right.

100% Satisfaction Guarantee

© 2018 AMERIgreen

Priority YOU Membership Yearlong Benefits• Priority scheduling & 24/7 emergency service

Priority service and discounts for heating, air conditioning and plumbing calls (routine or emergency), even during the busiest seasons, you come first.

• Discounts off all repairs at your residence Discount on all repairs and diagnostics to your heating, cooling and plumbing systems.

• Regular seasonal preventative maintenance Well maintained systems run more efficiently, have a longer equipment life and lower energy costs. We can assess all your home comfort systems: heating, air conditioning, plumbing and more to ensure they are in safe operating condition.

• Thorough comprehensive checklist and preventative maintenance process• Alerts to potential emergencies before they become disruptive problems

You’ll receive a detailed report of our findings, and we’ll explain any concerns.

• Scheduling reminders for your next maintenance

• $300.00 discount towards new system

• Custom fit for your home With Priority YOU Membership you choose the coverage that’s right for your home and budget. Build a service agreement that covers service for heating, air conditioning, plumbing, and over a dozen other home comfort systems.

• Peace of mind You can relax and rest easy knowing Ranck service is only a call or click away, and your home comfort systems are serviced by a company you trust. Plus, we will contact you when it is time to schedule seasonal service.

• Transferable Your maintenance service agreement membership can either be transferred to your new home or to the buyer of the home you are selling. Your choice!

We’re here for you when you need it most.

Priority YOU Membership

Custom Fit Yearly Service Agreement

Comfort protection for every corner of your home

Just call Ranck.

Every home is different. Let our membership protect your home.

PLUMBING, HEATING & AIR CONDITIONING SERVICE AND INSTALLATION

Build the Priority YOU Membership that works for you.Includes annual inspection and preventative maintenance.

Prices listed are per month, per unit.

Plumbing Check – $9.00 / month Safety check/inspection throughout entire home

Water Heater* – $5.00 / month (Propane, Natural Gas, Electric)

Water Softener* – $7.00 / month

UV Light – $20.00 / month

Grinder Pump– $16.00 / month

Acid Neutralizer – $14.00 / month

Reverse Osmosis – $20.50 / month

Sewer Pump* – $8.00 / month

Sump Pump* – $8.00 / month

Well Pump* – $8.00 / month

Water Heater* (Tankless) – $12.00 / month

Water Heater* (Oil) – $16.00 / month

Agreement form instructionsIn the box write the number of how many of each system you want to add to your membership agreement. Prices listed are per month, per unit. Your membership includes periodic maintenance and inspection, plus discounts on all repairs in your home. Add the total of the monthly prices and send your completed form to Ranck.

Send completed forms to:

Ranck 2541 Marietta AvenueLancaster, PA 17601

info@ranckinc.com 888-997-2625www.ranckinc.com

Priority YOU MembershipCustom Fit Yearly Service AgreementPricing/Order Form

Includes annual comprehensive inspection and preventative maintenance. Prices listed are per month, per unit.

Heating – $14.00 / month

Heat Pump Geothermal Mini-Split

Propane or Natural Gas: Boiler Furnace

Heating (Oil) – $22.00 / month

Boiler Furnace

Air Conditioning – $14.00 / month

Heating/Cooling – $28.00 / month Includes semi-annual inspections/maintenance

Heat Pump Geothermal Mini-Split

*Service not available as a stand-alone agreement – must be included with other services

$ ___________ /month $ _________ total pay in full Date _______________

Billing Name: ____________________________________________________________________________________________

Billing Address: __________________________________________________________________________________________

Email: ___________________________________________________________ Phone: ________________________________

Property Address (if not billing address): ____________________________________________________________________

Payment Preference: Monthly (automatic) Checking Acct. (please include a voided check) Pay in Full: Check Credit Card Credit Card

VISA MC AmEx Disc. Signature: ____________________________________________________

Card No.: _____________________________________________ Exp. Date:__________________ CVN/CID#: ___________

Includes annual inspection and preventative maintenance.Prices listed are per month, per unit.

Humidifier* – $5.00 / month

Dehumidifier* – $4.50 / month

Steam Humidifier* – $15.50 / month

Dryer Vent Cleaning – $12.00 / month

# UNITS

# UNITS

# UNITS

1. The Priority YOU Membership does not cover labor or materials to repair damage to the heating system or residence caused by the customer’s neglect or misuse, insufficient water for boiler, blown fuses or other failure of or defect in the electrical system, improper thermostat settings or faulty thermostat, having heating system switches in the “OFF” position, debris buildup in the air or venting systems, and other causes related to the improper operation or maintenance of the heating system by the customer. Damage, repairs, or replacement of parts or components caused by Acts of God, fire, flood, freezing, storm or weather conditions, power loss or surges, water damage, water intrusion and fuel flow problems due to outside fuel storage are not covered by the agreement.

2. Ranck reserves the right to inspect the equipment at any time and may terminate this Agreement if in its sole discretion, the equipment is unsatisfactory.

3. Ranck will provide regular services during regular business hours within a reasonable time after request or may provide services on an emergency basis provided an Emergency Work Authorization form is signed by Customer. Services performed after Ranck’s normal working hours will be an additional charge.

4. Ranck will not be liable for any damages arising from a delay or failure to provide service or equipment due to conditions beyond its control such as Acts of God, labor disturbances or strikes, unavailability of or delays in shipment of mechanics or parts, failure or interruption of Customer’s electricity, inaccessibility of the heating system, storms, floods or other severe weather conditions, or government laws or regulations.

5. Customer agrees to release, hold harmless, defend and indemnify Ranck from and against all claims, suits, actions, demands and causes of action alleging property damage and personal injury caused by fire, explosion, flood, freezing, power loss or surges, oil leakage, and premises left unattended or negligence or willful misconduct by Customer or those within its custody or control. Customer agrees that Ranck shall not be liable for any incidental, special, or consequential damages incurred by Customer or by third parties, including environmental cleanup costs.

6. Ranck will contact Customer by email or phone, in attempt to schedule the service. Failure by Customer to promptly contact Ranck to schedule or allow this service within a reasonable time shall give Ranck the right to terminate this Agreement.

7. The term of this Agreement shall be one year from the date signed by Customer unless cancelled by either party within thirty (30) days of its expiration date and prior to renewal, by written notice. If Customer wishes to cancel, the written notice must be delivered or mailed to Ranck and actually received by Ranck at least thirty (30) days of its expiration date. Either party may immediately terminate this Agreement at any time should there be a material default, including Customer’s failure to timely pay amounts when due. Customer shall remain responsible for all unpaid amounts after termination. By enrolling in the monthly payments or auto-renew option, Customer authorizes Ranck to charge bank account/

Priority YOU Membership Terms and Conditions

© 2018 AMERIgreen

credit card in the amount indicated on the Agreement, at the frequency indicated on the Agreement, until the Agreement is effectively terminated. If the Customer’s credit card on file with Ranck is rejected for any reason or there are insufficient funds in Customer’s account, Customer shall immediately provide Ranck with a replacement credit card, bank account or shall otherwise immediately pay the amount due. Otherwise. Ranck may cancel this Agreement but Customer shall remain responsible for all amounts due prior to cancellation.

8. This plan does not include repair and/or replacement parts or equipment, which will be the responsibility of the Customer, will be an additional charge and will be due and payable at the time of service. This work will be performed pursuant to, and following execution of, a separate written Agreement between you and Ranck setting forth the scope of work, price and other subjects.

9. Ranck will give Priority YOU members priority/preference over those not enrolled in the plan. Priority YOU benefits and maintenance will only be honored if payment(s) are up to date and Customer is in good standing. Priority YOU member benefits take effect upon enrollment.

10. Early termination of Priority YOU agreement must be given in writing and upon cancellation, any work performed or services rendered shall be due in full, or deducted from any refund. Any balance on Customer’s account is immediately due and payable. Ranck will not issue refunds for early termination if customer has received the contracted maintenance, or has received monetary discounts from Priority YOU membership, including but not limited to reduced service work fees or replacement rebate.

11. Ranck reserves the right to change these terms and conditions at any time by giving you prior written notice of the change(s). The notice may be in the form of a bill insert, email or other written notification. By accepting services or by paying any invoice, fees, rates, or charges after you have been given notice of the change(s), you will be deemed to have agreed to the change(s). These terms and conditions may not be modified orally.

12. Ranck is registered with the PA Bureau of Consumer Protection as a Home Improvement Contractor and its # is [PA1962]. Ranck carries general liability insurance in excess of $50,000 and will maintain at least that amount of insurance for the life of this Agreement.

13. ANY DISPUTES ARISING UNDER THIS AGREEMENT SHALL BE RESOLVED, AT RANCK’S OPTION, BY ARBITRATION IN ACCORDANCE WITH THE AMERICAN ARBITRATION ASSOCIATION COMMERCIAL ARBITRATION RULES, OTHERWISE BY LITIGATION IN THE COURT OF COMMON PLEAS OF LANCASTER COUNTY IF ELECTED BY RANCK, THE ARBITRATION SHALL BE HELD IN LANCASTER, PA. RANCK SHALL BE ENTITLED TO RECOVER ATTORNEYS’ FEES AND COSTS IN THE EVENT THAT LEGAL PROCEEDINGS ARE NECESSARY TO COLLECT AMOUNTS OWED HEREUNDER. THE RESULT SHALL BE BINDING ON THE PARTIES AND WILL BE CONFIDENTIAL.

Practical Reasons for Regular MaintenanceMost repairs, including those expensive after-hours emergency calls, could have been prevented with regular seasonal maintenance.

Fuel burning equipment must be checked annually for: •IncompleteCombustion•ExcessiveFlueTemperatures•CarbonMonoxideLeaks

Air Conditioners and Heat Pumps require seasonal cleaning of: •InsideEvaporator•OutsideCondenserCoils•CheckforRefrigerantLeaks

Heating and Air Conditioning units need a regular check of: •Thermostats•ElectricalConnections•Neededlubrication

Water conditioning, heating/cooling systems and home plumbing should be routinely checked to avoid failures from neglected maintenance.PLUMBING, HEATING & AIR CONDITIONING SERVICE AND INSTALLATION

Priority YOU MembershipCustom Fit Yearly Service AgreementPricing/Order Form

A system 10% low on coolant will cost about 20% more to operate.

The safety of your family depends on it.