is a warehouse management system right for your ...insidepenton.com/mcm_wms_final_112812.pdf ·...

There are a variety of systems that can provide the warehous-ing and fulfillment functions in multichannel companies: order management systems (OMS),

enterprise wide systems (ERP) and warehouse management systems (WMS). When does it benefit your company to install a WMS rather than an OMS or ERP?

Two major aspects of managing warehous-ing are strengths of WMS in general: tracking and management of labor in the warehouse processes, and management of the 4-walls in-ventory functions.

This is how these benefits are achieved:

• Full implementation of RF and barcode functions throughout the warehouse processes, from the dock and receiving, quality assurance processes, put away, replenishment from bulk to forward pick areas, picking, pack confirma-tion, returns, warehouse inventory functions, etc. Barcodes allow tracking of inventory, or-ders and labor use.

• Integration of WMS to programmable logic controller or warehouse control system (PLC/WCS) to automate power conveyors, sortation and material handling equipment from a wide range of suppliers.

• A wider range of picking options, including voice pick, pick to light and put to light, etc.

• Distribution center inventory control func-tions, including min/max, dynamic pick alloca-tion, directed put-away, multiple levels of kit-ting and work orders and cycle counting.

• Optional modules for trading partner man-agement; optimization of the supply chain, ASNs and EDI; labor management, transporta-tion management, yard management, slotting management, a wide range of shipping/mani-festing systems, distributed order management, forecasting and planning, etc.

There are dozens of stand-alone WMS provid-ers to choose from. But we believe that if you’re going to consider WMS for your business, you take a risk if it hasn’t tailored its system to the requirements of direct-to-consumer or busi-ness-to-business.

In this WMS round-up, that criterion be-came the main filter for being included in this article. We excluded many WMS that were not installed in multichannel companies (for ecommerce and catalog fulfillment). Many WMS that had this functionality were also in-stalled in bricks-and-mortar retail store and wholesale/distribution centers.

Cloud based computing has been a real op-tion for some customers of these WMS software vendors. Remember, however, that when you choose these systems, you always have to weigh the cost of a subscription model over time.

As you go through the data, keep in mind

that it has come from the vendors. We have done the best we can to catch errors and verify facts with each provider. Use the information to start your broader research and then narrow down the list. Make your selection based on the requirements of your business. Identify the user requirements; write a request for proposal; send it to a short list of vendors; schedule demonstra-tions; get final proposals; make site visits and reference checks—and then decide for yourself.

Warehouse functionality in ERP, OMS, WMS and SCMSMany warehouses run quite well with ware-housing functionality from OMS or ERP. So, how do you know whether your business can benefit from a warehouse management system? Or a supply chain management system?

On a surface level, they all appear to do the basic warehousing functions of purchase or-der receiving, put away, replenishment, pick-ing, shipping/manifesting, returns processing, inventory control, etc. The difference is in the detailed functions provided and whether your warehouse needs those particular capabilities. We would be careful about generalizing on the size/square footage of the warehouse, or the peak-order-day-throughput requirements as delineating factors of OMS or ERP versus WMS. Look at your requirements and the de-tail functions outlined in this whitepaper and the benefits that will be gained.

1 Part of:

Is a Warehouse Management System Right for Your Multichannel Business?BY CURT BARRY

O+F OPERATIONS & FULFILLMENT®

Sponsored by

2

OPERATIONS & FULFILLMENT: WAREHOUSE MANAGEMENT SYSTEMS

Part of:

the warehouse. The processes include dock receiving, purchase order receiving, quality assurance, marking, put away, replenishment to forward, picking, packing, shipping and manifesting, returns processing, inventory control, etc. Some functions are included in the base system; some vendors have optional modules: labor management, productivity, slotting, yard management, transportation management, etc. WMS vendors interface or integrate to websites and CRM systems as well as other host systems processing orders (e.g., OMS and ERP). They are installed in many different industries.

4. Supply chain management systems involve a broad range of disciples in the planning and management of sourcing and purchas-ing through to your warehouse and outbound to the customer. The business entities include manufacturers and trading partners; customs and brokers; inbound and outbound transpor-tation carriers; customers including wholesalers, retailers and end-users of the products; comput-er networks and applications involved in the lo-gistics, purchasing, communication, warehouse management, etc. Supply chain management involves dozens of steps and information re-sources to purchase the product, and then move the product from the manufacturer or supplier to your warehouse. The WMS is part of the sup-ply chain process, primarily in the warehouse.

As the descriptions show, these four types of systems have similar functions but often achieve different results. The devil is in the functional

Additionally, OMS and ERP have many oth-er non-warehousing systems functions available from which companies benefit.

1. Multichannel order management systems often have a heritage based on catalog or direct marketing and were expanded for ecommerce. (Examples would include RedPrairie Direct Commerce (formerly Ecometry), Natural So-lutions and Micros Retail (formerly Commer-cialWare).) OMS provides a single integrated system for customer call center and order en-try, interfaces to websites, credit and payment processing, order processing, warehousing

functions from receiving, put away, replenish-ment, pick, pack, shipping and manifesting, re-turns, warehouse inventory control, and direct marketing analysis functions.

2. Enterprise resource planning systems often have a heritage in manufacturing or wholesale distribution. (Examples include Microsoft’s Great Plains or Dynamics, SAP and Oracle.) An ERP brings together in a single integrated system order entry and order processing, in-terfaces to websites, warehouse and operations functions, purchasing and purchase order man-agement, customer relationship management, finance, etc. There can be other corporate mod-ules for human resources, planning, etc. ERPs are installed in many different industries.

3. Warehouse management systems are de-signed to direct and control all warehousing activities that occur within the four walls of

details of your business requirements. This whitepaper contrasts how and where WMS sys-tems will bring more control to labor and inven-tory, and thus benefit warehouse operations.

The benefits of implementing WMS and sup-ply chain systems:

• Improved customer service and reduction of errors

• Improved labor management, increased pro-ductivity and reduced costs

• Improved inventory control, inventory loca-tion, pinpointing aged inventory, decreasing shrinkage, and often reduction in overall in-ventory levels

• Savings on inbound and outbound trans-portation

• Maximization of space utilization in the warehouse

• Improved order management throughput and meeting same day ecommerce shipping requirements, increasing capacity

• Ability to manage multiple product and or-der profiles for direct, retail and wholesale channels in a single system

• Optimization of the supply chain, includ-ing trading partner and vendor managed inventory

THE WMS SOFTWARE VENDOR MATRIX

For each of the WMS vendors (Robocom Sys-tems International has two), we list basic com-pany facts, contact information and the software platform the system operates on, active sup-ported sites, and the number of sites using SaaS/cloud computing and the latest software version.

Active supported sites We often see in vendor proposals the number of times they have sold a system, but not the num-ber of active supported sites. For example, a ven-dor may have sold the system 100 times, but only 40 are on maintenance and support. Client cus-

Multichannel order management systems, enterprise resource planning systems, warehouse management systems and supply chain management systems have similar functions but often achieve different results. The devil is in the functional details of your business requirements.

3


Part of:

of license cost is 17.5% to 24%. Two providers did not show their costs.

Host order management, web and accounting integrationsMost WMS do not have front-end order management functionality (e.g., call center, CRM, order entry, mail order processing, etc.). Therefore, WMS software is interfaced or inte-grated for two-way data exchange to a variety of legacy, internally developed systems, as well as OMS, ERP, CRM, websites, accounting sys-tems, etc., of many commercial systems.

The WMS community interfaces to every-thing from:

• ERP Systems like SAP, Oracle, Microsoft Dy-namics AX, Epicor and Sage;

• OMS like RedPrairie Direct Commerce (for-merly Ecometry) and Micros Retail;

• Websites like Magento, NetSuite, eBay and Amazon; and

• Accounting systems like Lawson and Quick-Books

If you favor the OMS and CRM systems you have for the front end of your direct business, you don’t have to change those out to imple-ment WMS.

Host system interface or integration?One of the advantages that ERP or OMS sys-tems may have over WMS for your business is that all the functions provided within the ERP and OMS systems are often on-line, real time and integrated. There is no data transfer in a batch or near real-time modes, as there is for

systems replacement plans should focus on be-fore you make a decision. Total cost of owner-ship includes licenses for the WMS, PLC/WCS and optional modules; hardware to operate the system; third-party hardware and software inte-grated into the systems (e.g., shipping and man-ifesting); professional services and consulting, including implementation and training; annual support for all software and hardware, etc. As part of the total cost of ownership, you should also include the IT programming and opera-tions required to support the licensed model.

Our experience is that the cost per user for a WMS license can range from $995 to $3,000.

Consulting and professional services may end up being the largest single item.

The vendors have indicated where there may be costs for multiple DCs and their stan-dard support arrangements.

SaaS/cloud pricing Pricing is usually on a cost per user, concurrent user or transactions processed monthly. Once again, it’s best to talk directly with the WMS pro-viders. Typically, maintenance is included in the subscription or transaction price. As noted in the introduction, SaaS/cloud-based computing is offered by these WMS to a larger degree than one might expect. However, you must weigh the cost of a subscription model over time. What’s the total cost of ownership for a licensed model (including the staffing) versus the subscription price? At what point is the licensed model less expense? What are the pros and cons of both?

SupportThe range for annual maintenance as a percent

tomers may have bought the system years ago and moved on to a new system, or are support-ing it internally. One of the major advantages of acquiring a commercial system is the ongoing development of new features and support. For all software vendors, this revenue is extremely important—and active supported sites will give you a measure of this. Our survey asked this question; you should ask it in your RFP process.

Number of sites using SaaS/Cloud optionCompared to the OMS and ERP systems, the majority of the vendors in this survey provide this option. The advantages are reduced up-front investment for your company, reduced IT operations staffing costs, etc. You have flex-ibility to change systems in the future, too. However, take into account that if you want to install another system in the future, you will have to go through the entire search and imple-mentation process again. The other important aspect is that the vendor or “the server farm” employed is now your IT department, which lowers costs but increases dependencies on the vendor. Be sure you talk to many SaaS/cloud client companies as references to be sure of the system’s response time and support.

Installs in 3PL clientsAlmost all the vendors have some. Several specialize in serving those types of business. If that is your business model, you’ll be inter-ested in how client company transactions are captured and reported for ease in accounting for activity and costs.

Licenses and pricingWe want to emphasize: Please don’t take these costs as gospel. It is difficult to get pricing just by asking, “What’s the cost of the license?” Many of the vendors answered “Contact vendor for pric-ing.” To give readers that have not investigated WMS an inkling of costs, we have shown pricing where the vendors have provided it.

The real issue, however, is the total cost of ownership—which is what your research and

One of the advantages that ERP or OMS systems may have over WMS for your business is that all the functions provided within the ERP and OMS systems are often on-line, real time and integrated. There is no data transfer in a batch or near real-time modes.

4


Part of:

product leaves the supplier. This aids in sched-uling inbound receipts with carriers; schedul-ing receiving labor; maximizing dock door utilization; and achieving high dock turnover, freeing up dock space. These are often not functions available in OMS and ERP systems.

One of the basic principles of warehouse inventory accuracy is to reduce inventory er-ror, starting with vendor source marked or ad-dition of barcode once received. When product is received, verified, barcoded and entered in the WMS, all future movements are tracked with this barcode. The result is a dramatic decrease in errors throughout the warehouse operations.

Does the WMS have a dock receiving system that starts the receiving process? Shipments are received and the bill of laden is keyed into the system. Or does your system require manual recording of dock receiving? The detail receiv-ing against the purchase order generally comes with the next steps in the receiving process.

Other WMS systems options include:

• Capability to record carrier and/or vendor damage claims upon receiving

• Barcode license plates for pallets and carton labels

• Identify forward and bulk locations as prod-uct is received and quantity on hand

• Options for both paper and paperless receiving

• Ability to identify special processing of prod-uct before putting away

• Cross docking from receiving to packing without going through the put away, de-creasing handling

• Sample and testing by vendor and SKU with-in the system

• Ability to store product information specifi-cations for quality assurance online

• Status reporting of incoming receipts to ware-housing and merchandising staff for resolution

• Support for vendor compliance program and reporting vendor “scorecard” of key metrics, on-time delivery, errors in shipment and re-ceiving, etc.

• Marking in retail, direct and wholesale cus-tomer print and ticket formats

phase, focus on the details of the warehouse pro-cessing software switches, what they control, and what your business requirements are. We believe you will find significant differences in the level of granularity between OMS, ERP and WMS.

Full barcode scanning and radio frequency communicationFully leveraging barcode technology to track labor and inventory is one of the best ways to improve accuracy and productivity and con-trol costs. For many WMS vendors, all aspects of warehouse processes are barcoded, includ-ing receiving, product marking, put away, re-plenishment, inventory movements; kitting, production and WIP controls; picking, pack confirmation, shipping and manifesting, re-turns, cycle counting, physical inventory, etc.

Use of radio frequency (RF) within the warehouse often parallels the use of barcode. The main advantage is on-line, real time cap-ture and entry, which allows immediate up-

date, tracking of inventory and error reduction.Most of the WMS vendors have a wider use

of barcode and RF technology than many ERP and OMS installations. Where OMS and ERP are installed in smaller companies, the clients often choose not to implement full barcoding because of the investment. In some cases, the OMS and ERP barcode and RF systems are not as developed as the WMS options.

Receiving, quality assurance, markingUsually, WMS functionality supports the use of advance shipping notice (ASN) systems as

WMS. In an integrated system, a receipt on the dock would immediately appear in the pur-chase order files; and inventory availability is immediate to the call center and customer ser-vice, and in the merchant’s inventory system.

First understand your business require-ments for on-line real time integration from a data perspective. Then as you talk with ven-dors, ask them about the data feeds at a detail level for customer orders, receipts, inventory adjustments, shipments, etc. In many cases you may find that vendors can provide near real-time updates where this is not an issue.

Process optionsMany warehouses perform a variety of tasks re-quiring a wide range of functionality. These in-clude processing multiple companies, brands and business channels (including direct-to-customer, ecommerce, retail and wholesale), as well as warehouses with different product assortments. In some cases it may also include manufacturing

and assembly requirements. What’s more, many third-party fulfillment companies have variable requirements based on their individual clients’ business models and specifications.

“Software switches” set at implementation allow the ERP, OMS and WMS to be “per-sonalized” to your business requirements. To manage these complex business needs, a WMS must be able to provide different processes based on the warehouse and warehouse zone, the function, the client, the company, the prod-uct and order profiles, and other factors.

In your research during the systems selection

One of the basic principles of warehouse inventory accuracy is to reduce inventory error. When product is received, verified, barcoded and entered in the WMS, all future movements are tracked with this barcode. The result is a dramatic decrease in errors throughout the warehouse operations.

5


Part of:

All of these added functions allow ware-houses to turn receipts much faster and with complete control.

Inventory control and trackingSince inventory is usually the largest warehouse asset and cost item, effective inventory control ranks near the top of operational priorities with labor management. The typically WMS offers advantages over many other systems in this area. One of the major benefits is the abil-ity to track inventory use throughout the ware-house operations. Additionally, combined with kitting, production and WIP controls, WMS will track use of component, material use and finished goods. Most systems will perform lot number control and product date rotation. The result is a more accurate view of your in-ventory, which should reduce inventory errors, shrinkage and “warehouse back orders.” All these reduce labor and inventory costs.

WMS generally have a variety of slotting and inventory control processes. Here are some to consider:

• Min-max – Inventory control process used to manage replenishment of picking locations; a preset minimum storage quantity triggers product movement that fills the location to the pre-established maximum level

• Slotting – The process of assigning SKUs to picking locations based on various design crite-ria, such as sales velocity, size, weight, category, etc. Slotting software or functionality can im-prove productivity by reducing picker travel time, and recommend changes in bin/slot size, requiring less replenishment, etc.

• Demand replenishment – A process driven by comparing the quantity on hand in the pick slot to the demand for that product in the im-mediate/near future.

• Dynamic slotting – A slotting process where-by the picking location of an item changes based on inventory locations used for the

item, as opposed to fixed slotting, whereby the item is always picked from the same desig-nated picking location.

Labor tracking and managementAs noted earlier, labor usage and tracking is one area where WMS packages stand out from OMS/ERP. Labor is more than 50% of the total fulfillment cost per order, when you consider all costs. To be able to capture individual and department productivity throughout the ware-house, and then to be able to set productivity standards and reporting, is key functionality. If you can’t measure an individual’s perfor-mance, the ways to give feedback on how well that person is performing is limited. Being able to capture and measure a staff ’s performance will lead to increased productivity—maybe as much as 10% to 15%. Additionally, any type of incentive pay being considered will require accurate capture and reporting of productivity.

Metrics for quantifying units of work per-formed, by individual per employee hour—whether measured in terms of items, orders, lines, cartons, pallets, shipped orders or some other criterion—are the key to effective labor management. This includes being able to track labor hours for receiving, quality control, put away, replenishment, picking, packing, ship-ping, returns, cycle counts and special projects.

Such measurement and tracking is essential for determining labor needs based on expected workloads, both for standard, day-to-day op-erations and special projects. Production and assembly operations naturally require meticu-lous planning to ensure that their costs do not exceed budget.

In more advanced warehousing, task inter-leaving is a requirement of the WMS. Task in-terleaving is designed to eliminate “dead head-ing” and give employees permission for multiple types of work at the same time. Interleaving may occur between receiving and put away; inter-leaved functions involve cycle counting and put away. This not only requires a robust WMS, but also changes in how the warehouse is organized.

ERP and WMS will have all the transac-

tions, but generally no labor reporting. In some OMS and ERP systems there may be statistics for picker and packer productivity.

Multiple warehousesMany companies, even smaller companies, have multiple warehouses. Most WMS enable you to manage multiple facilities with differ-ent warehouse business rules and still maintain overall control of inventory management and order processing.

ERP and OMS also offer multi-warehouse functionality. However, we often find that they are not as robust. Or, they may have been de-signed originally as a single warehouse system. Be sure there are no constraints (e.g., prefix or suffix product numbers to make product numbers unique). This aspect is not just about operating multiple facilities, however. A WMS also makes it possible for merchants to manage different catalog titles, brands and assortments in different ways.

More picking optionsMost warehouses work best with a variety of picking methods available to accommodate differences in product sales velocity, order pro-files, product cube and weight, inventory con-trol and other factors.

The vendors shown here have a wide variety of options, including paper and paperless pick systems, RF directed, pick to list, pick to box, pick and pass, zone picking, batch and wave picks, cluster pick, pick to cart, label pick and confirm, pick to tote, pre-cubing, case picking, pallet picking, bulk, carousel, ASRS, robotic, perfect pick, guided picker systems, voice pick, RFID, FIFO, LIFO, lot # and date, pick to light, put to light, etc.

In contrast OMS, ERP and WMS may have more limited options, such as single-order pick, cart/bin pick, batch pick and sort, zone pick, wave pick, etc., which may be sufficient for your business or not.

The ability to preview the queue of orders in the system, pull off batches and determine the order in which they will be processed is

6


Part of:

• Transportation management system (TMS) – Planning and procurement of trans-portation; carrier to warehouse communica-tion; audit, payment and claims processing; ap-pointment scheduling; carrier performance, etc.

• Yard management system (YMS) – Collects and tracks a trailer’s location in a warehouse yard before a trailer is brought to the dock to be received and the WMS receipt process started.

• Container management – Assists in effi-ciently planning to build cartons, pallets, trail-ers and ocean freight containers. Based on each item’s dimensional cube, orientation restric-tions, stacking factors, weight and compatibil-ity with other items; the application calculates number and size of cartons.

Both Manhattan and RedPrairie have made acquisitions over the past few years that push them toward providing a much wider suite of application functions outside WMS and SCMS. Manhattan provides forecasting and inventory management to direct and retail business. RedPrairie has acquired the OMS provider formerly known as Ecometry, and re-cently retail ERP provider JDA Software.

Curt Barry ([email protected]) is president of F. Curtis Barry & Co., a multichannel operations and fulfillment consulting firm.

to create a customization, or you may have to change systems. Additionally, should you con-sider an enterprise shipping system and its ad-vantages? What are your requirements?

Optional modules There are many add-on, optional modules that are feature rich in their own right. Most of these are not available in ERP and OMS systems. We have generally defined some of the optional modules below. However, each vendor defines these modules from its own perspective. Contact the individual vendors for their feature/function set.

• Advanced shipping notice (ASN) – Used to notify a customer’s purchasing and ware-house departments in advance of inbound shipment of goods to their facility. ASNs typi-cally include purchase order numbers, item numbers, quantity, etc. ASNs can be paper based or electronic notifications. This allows inbound carrier scheduling, scheduling re-ceiving personnel, etc.

• Electronic data interchange (EDI) – Elec-tronic interchange of key documents between computer applications in two organizations. In the WMS, it may be purchase orders, invoices, advanced shipping notices between purchas-ing, vendors and transportation carriers and the warehouse.

another capability that order processing in the warehouse needs. Many systems push orders to the warehouse, but the WMS model provides the option of the warehouse directing the pull-down of orders as needed.

Kitting and production assemblyA variety of WMS functions are possible—work orders, kitting, assembly control of labor and material costs, inventory control at com-ponent and finished good levels, kit within a kit—all are options.

In warehouses where production/assembly functions are performed, it’s critical to be able to plan and track work through the produc-tion process, both for quality and cost control purposes.

Most WMS have the ability to manage inven-tory and tasks as products are assembled. Many track raw materials inventory and provide a fin-ished goods control system, as well as tracking labor usage and work-order status. Many sys-tems can support single level kitting functions.

Material handling equipment (MHE) interfacesMany warehouses are conventional in na-ture and do not require automated interfaces between the information systems providing warehousing functions and any automation. However, if your warehouse uses material handling equipment, such as conveyors, sort-ers, carousels, palletizers, etc., then a control system, such as a warehouse control system (WCS) or programmable logic control (PLC), is needed to control the real time activities of WMS and the automation. At the same time, a WCS generally does not have the 4-walls func-tionality of the WMS. OMS and ERP generally do not provide this function either.

Outbound carriers and shipping systemsWMS vendors often have preferred shipping and manifesting systems that they integrate with. If the vendor does not have what you cur-rently use, you may contract with the vendor

IN SUMMARYu�Don’t consider these generalizations about the advantages of WMS in the abstract,

but determine how they would benefit your particular business. u�First, identify what additional functions will increase productivity and reduce warehouse

costs. Do these functions require a WMS?u�Second, identify the return on investment and the benefits that management will want

to see for its investment.u�Third, use a formal RFP process. Ask for vendor demonstrations, make reference calls,

visit customer sites of your finalists, etc.u�The results of an objective assessment will determine the benefits WMS brings to

your company.


3PLink

AccellosOne WMS

ASCTrac

Cadence Fulfillment

CoreIMS

Datex FootPrint WMS

eBizNET WMS

edgEvolutionTM

Exacta WMS

Foxfire WMS

irms|WM

Jetstream WM

KiSoft WMS

Manhattan Associates WMS and Related Supply

Chain Product Suites

Master Distribution System MDS

PowerHouse/WMS

RedPrairie WMS

R-WMS.net

R-WMS

Camelot 3PL Software

Accellos

ASC Software

Cadre Technologies, Inc.

CorePartners, Inc.

Datex Corp.

eBizNET Solutions

E.D.G. Enterprises, Inc.

Bastian Solutions

Foxfire

Upp Technology, Inc.

Apptricity Corp.

KNAPP Logistics Automation, Inc.

Manhattan Associates

The Systems House, Inc.

Quality Software Systems, Inc. (QSSI)

RedPrairie

Robocom Systems International

Robocom Systems International

www.3PLsoftware.com

www.accellos.com

www.ascsoftware.com

www.cadretech.com

www.coreims.com

www.datexcorp.com

www.ebizscm.com

www.e-ware housing.com

www.bastiansolutions.com/software

www.foxfire software.com

www.upp.com

www.apptricity.com

www.knapp.com

www.manh.com

www.tshinc.com

www.qssi-wms.com

www.RedPrairie.com

www.robocom.com

www.robocom.com

1984 2002 6.02

2005 2005 6

1989 1991 7.2

2001 2002 3.7

2002 2003 3.65

1978 1998 3.7

1998 2002 2012.2.0.0

1994 1994 11.2

1952 1989 5.5

1985 1985 7.3

1984 1985 1/1/12

1999 2003 6

1952 1994

1990 1990 2013

1979 1982

1986 1995 8.82

1994 1995 2012.1

1981 2004 2012

1981 1993 2012

Andre Vanegas

Kait Vinson

Steve Damm

Roger Rountree

Peter Oykhman

Michael Armanious

Becky Christiansen

Steve Hunyar

Eric Cameron

Dustin Caudell

Jim Laverty

Brian Knotts

Jerry Johnson

Will Haraway

Scott Ostro

Robert King

Chad Trainor

Rick Register

Rick Register

[email protected]

719-433-7032 [email protected]

937-429-1428 x 415 [email protected]

[email protected]

[email protected]


[email protected]



[email protected]


[email protected]



973-777-8050 x 224 [email protected]


[email protected]

[email protected]


Copyright 2012 by F. Curtis Barry & Company. All rights reserved.

Compa

ny na

me

Total

staff

Websit

e

Prod

uct d

evelo

pmen

t

staff

Year

estab

lishe

d

Supp

ort

staffYear

prod

uct

intro

duce

d

Lates

t ver

sion

Conta

ct na

me

Conta

ct nu

mber/

email

company information staffing

25 13 4

170 44 31

20 8 6

30 8 5

85 15 3

85 35 17

88 36 21

7 2 2

40 8 4

52 21 4

172 82 14

90 30 10

1,400 75 25

2,554 630 401

18 7 6

40 10 25

1,600 proprietary proprietary

proprietary

proprietary

7


3PLink

AccellosOne WMS

ASCTrac

Cadence Fulfillment

CoreIMS

Datex FootPrint WMS

eBizNET WMS

edgEvolutionTM

Exacta WMS

Foxfire WMS

irms|WM

Jetstream WM

KiSoft WMS




PowerHouse/WMS

RedPrairie WMS

R-WMS.net

R-WMS

130 130 N/A N/A

750 customers 40 25 37 185 130 4 4

at 1,700 sites

120 20 9 2 30 15 4 4

52 35 35 28 4 4

250 40 35 25 45 15 4 4

194 35 22 20 73 53 4 4

74 12 4 7 13 12 4 4

100 45 20 65 35 4

30 15 3 9 3 4 4

83 40 22 15 4 4

84 175 175 175 145 156 4 4

8 2 0 3 3 0 4

170

29

315 75 5 10 300 10 4 4

20+ 50+ 50+ 50+ 50+ 100+ 4 4

15 150+ Unknown 133 17 330 4 4

3 4 1 4 4

50 5 8 35 2 4 4


Total

instal

ls in

all in

dustr

ies on

curr

ent v

ersio

n

Licen

se $

cost

per u

ser

# ins

talls

for

ecom

merce

clien

ts# i

nstal

ls for

catal

og cl

ients

# ins

talls

for

retai

l clie

nts# i

nstal

ls for

wholes

ale cl

ients

# ins

talls

for

3PL c

lients

B2C c

lients

B2B c

lients

SaaS

tran

sacti

on

or m

onthl

y cha

rge

Site l

icens

e

($000

)Lic

ense

fees

for

multipl

e DCs

?Typ

ical a

nnua

l $

rang

e ($0

00)

Times

avail

able

What %

of

licen

se

cost

installs and user base licenses and pricing

4 4 8am-7pm 20% EST; or 24/7

4 4 $5 24/7 20% 4 4 4 $6 - $40 8am-7pm 20% EST; M-F

4 4 24/7 20%

4 4 4 $3 8am-5pm 18% EST; or 24/7 $2,000 $200/user/ $15-$40 $50-$250 24/7 20% month

4 4 4 4 $3 - $12 24/7 24%

Hybrid 4 4 $4.50 24/5 12%

4 4 4 $15-$45 24/7 18%

4 4 4 4 8am-6pm 20% EST; M-F

$995 $245/user/ Included Included 24/7 20% month

4 4 4 4 24/7 20%

24/7 World wide sales and support $1,500 $180/user/ 24/7 18% month

4 4 24/7 17.50%

Primary market 3PL which have B2C and B2B clients

Totals not available

Totals not available

Many consumer, b-to-b ecommerce and direct clients as well as retail, wholesale, etc.

Contact vendor for pricing

$125 concur-rent user/

month ($30 for modules)




8


3PLink

AccellosOne WMS

ASCTrac

Cadence Fulfillment

CoreIMS

Datex FootPrint WMS

eBizNET WMS

edgEvolutionTM

Exacta WMS

Foxfire WMS

irms|WM

Jetstream WM

KiSoft WMS




PowerHouse/WMS

RedPrairie WMS

R-WMS.net

R-WMS

Windows SQL C/SIDE

Windows SQL C#

Windows MS SQL .Net for all core logic & maintenance, Delphi for the user interface

Windows SQL Server C++, C, C#, .Net

Windows Server 200 SQL Server 2008 R2, C++ R2, Windows 2008 SQL Server 2012

Windows SQL C++

Presentation Layer - Windows PL/ SQL ASP.NET 2008 Server Backend - Linux/ Windows

Windows SQL C++’ PB; .NET

Windows Oracle/SQL C++/C#

Windows MS SQL Server Delphi

Windows Server OS SQL, Oracle, DB2 ASP.Net, C#

Solaris, Unix, AIX, Windows, Oracle, DB2, SQL Java Linux, AS/400 Server, Sybase Linux Oracle Java

Windows/Unix/Linix Universe Basic

Windows SQL PowerBuilder, Java, C++

Unix, Linux, Windows SQL, Oracle, DB2 Java

Windows SQL C#, VB

Windows/Unix SQL Progress


Oper

ating

sy

stem(s)

Total

activ

e

sitesDa

tabas

e lan

guag

e(s)

# site

s hos

ted

optio

n

Prog

ramming

langu

age(s

)

# site

s Saa

S/

cloud

optio

n

platform and language active sites

130 several 10

1,700 12 12

300+ 3 40

50 8

250 15 10

140 15 10

86 17 69

100+

85 3

83 2 10

550 41 22

8 6 2

170 170 NO

proprietary 4

150 100 50

300+ 10

1,300+ 280 170

10 1 1

35 1

Manhattan’s solutions operate across Unix, IBM System i, Linux, Microsoft.NET computing platforms and hardware systems.

9


3PLink

AccellosOne WMS

ASCTrac

Cadence Fulfillment

CoreIMS

Datex FootPrint WMS

eBizNET WMS

edgEvolutionTM

Exacta WMS

Foxfire WMS

irms|WM

Jetstream WM

KiSoft WMS




PowerHouse/WMS

RedPrairie WMS

R-WMS.net

R-WMS

There are MANY…Great Plains, MAS90/200, SAP, QuickBooks, Peachtree….

Microsoft Dynamics AX, GP, NAV and SL, Sage 100, 300, 500, SAP Business One, Syspro, Netsuite, Accumatica, Infor TakeStock, FACTS

SAP, Oracle, Amazon.com, Legacy

Cadence OMS, EDI X.12, Axapta, Great Plains

JaggedPeak, OrderLogix

Sage products, MS Dynamics products, SAP, Simply Accounting, Quickbooks, Epicor, Common eCommerce sites

NetSuite, SAP, Oracle, Ross, JDE, etc.

Numerous Client Systems

Several

JD Edwards, Oracle, PeopleSoft, MS Dynamics, Syspro, ROI, Symparell, Infor, SAP, Epicor, QAD, Sage, plus 64 Home Grown Systems

SAP, PeopleSoft, Oracle, Great Plains

SAP, Manhattan, MS Navision, various legacy systems

Many legacy and commercial systems OMS, ERP, CRM, e-business, mobile based commerce systems

Custom

NetSuite, Great Plains, Sage, SAP, BottleSoft, Amazon, eBay, Magento, Shopify and many others

Virtually all legacy applications

Assist, Elan, Cispub, Unison

Oracle, Baan, SAP, many others including home grown

Great Plains, MAS90/200, SAP, QuickBooks, Peachtree….

Microsoft Dynamics AX, GP, NAV and SL, Sage 100, 300, 500, SAP Business One, Syspro, Netsuite, Accumatica, Infor TakeStock, FACTS

Dynamics GP/NAV/AX, MAS 90/200/500, Exact Macola, Legacy

Multiple. Cadence provides billing and invoice, along with integration for GL

QuickBooks, Sage 50 US, Sage 50 CA, Sage 100, Sage 300

Sage products, MS Dynamics products, SAP, Simply Accounting, Quickbooks, Epicor

Tally, Quickbooks, Microsoft GP, etc.

Numerous Client Systems

Great Plains, SAP, CODIS, People Soft, IFS, Syspro, Lawson, homegrown systems

Several

Oracle Financials, MS Great Plains, MS AX, MS NAV, Peach Tree, Quick Books, Sage, Solomon

SAP, PeopleSoft, Oracle, Great Plains

SAP, Manhattan, MS Navision, various lagacy systems

Many legacy and commercial systems

Interface

Sage, Great Plains, SAP, Peachtree, NetSuite, QuickBooks and many others

Virtually all legacy applications

Lawson

Oracle, Baan, SAP and others

Bartender by Seagull Scientific

barcoding is included in the system

Motorola/Symbol/Psion, Intermec, Zebra, Sato, Printronix, Honeywell

Standard Integration with HandHeld Devices, 2D, 3D and GS1-128 Standard

Honeywell, Motorola, Intermec

Motorola, Intermec, LXE, PsionTeklogix,Honeywell

Barcode.com, RMS Omega, ScanSource

Barcode.com, Barcode Planet, ScanSource

BarTender

BarTender

irms|WM has its own barcode system, have also integrated into BarTender

all

direct sourcing

several

ScanConnect for Consumer Barcode Scanning

BarTender, Label Vision, Label Matrix, PowerHouse

N/A

Bartender

Labelview

all...Motorola, Intermec, LXE,Honeywell, Psion Teklogix…

Motorola, Intermec, Honeywell

Motorola/Symbol/Psion, Intermec

Motorola, LXE, Honeywell

Symbol, Motorola, Intermec

Cisco, Motorola

Motorola, Symbol, Intermec


Motorola, Intermec, Honeywell


Symbol, Motorola, Intermec, Psion, Honeywell

Motorola

Motorola, Symbol, Datalogic, Intermec, Zebra and others

several

warehouse hardware integration – carousels, picking machines, VTL, Diamond Phoenix voice picking

PsionTeklogix, Motorola, Intermec, capatible with all mobile RF data collection devices

Motorola, Honeywell, Intermec

Symbol, Motorola, Intermec, LXE

Symbol, Motorola, Intermec, LXE

various

custom

multiple MHE’s, Open System Architecture for Integration

eBizNET provides an add on WCS module for conveyors, diverts, carousels

White, Remstar, Hanel, Diamond, FMC, Intelliflex, Hytrol, Rapistan, etc.

Dematic, Intelligrated, Hytrol (Bastian), SencorpWhite, Kardex Remstar, Daifuku, Sage, Swisslog, Zebra

Dematic, Kim Controls, Dove Tree, SSI-Schafer, Remstar, White, Interlake

KNAPP, TGW, Dürkopp, Moving AB, Intelligrated,

wide variety

Numina, WEPCO, Rapistan Demag, Hytrol and many other materials handling solutions

over 2 dozen vendors

HK, Many Print and Apply

HK, Fortna, Accusort, AIMS and others


Custo

m orde

r

syste

m names

integ

rated

to?

Barc

ode v

endo

r

names

integ

rated

to?

RF ve

ndor

names

integ

rated

to?

MHE ve

ndor

names

integ

rated

to?

Acco

untin

g/

finan

ce sy

stems

names

integ

rated

into?

system integrations

10


3PLink

AccellosOne WMS

ASCTrac

Cadence Fulfillment

CoreIMS

Datex FootPrint WMS

eBizNET WMS

edgEvolutionTM

Exacta WMS

Foxfire WMS

irms|WM

Jetstream WM

KiSoft WMS




PowerHouse/WMS

RedPrairie WMS

R-WMS.net

R-WMS

various

Allen Bradley, Knapp, generic

Multiple PLC, Open System Architecture for Integration

Pick to light, Voice

provides an add on WCS module for conveyors, diverts, carousels

custom

Exacta WCS

Lightning Pick

Fortna, Intelligrated, Dematic, QCS, Kiva, Wynright, Dove Tree

KNAPP

wide variety

PowerHouse provides a WCS and integration options to support most PLC solutions

numerous

HK

Dematic, Hanel and others

Worldship, Ship Manager, Proship, Endicia

Shipping is included with the WMS, several other integrations in the field

ConnectShip, Worldship, Clippership

Connectship, WorldShip, Fascor TMS, USPS, Endicia, etc.

UPS Worldship, USPS Endicia

Connectship, Proship, FedEx, UPS, USPS

FedEx, UPS, Pitney Bowes, CASI, iPARCEL, UPS, USPS, Canada Post, Purolator, TNT Express, TMS, OTM, etc.

NextShip

ConnectShip, ProShip, ScanData

ADSI, UPS

Connectship, Kewill, Pitney Bose, Integgris, Best Way

UPS, FedEx

UPS, DHL, USPS, Metapack, DAI, Best Way

wide variety

Fed Ex, UPS

Shiplynx, Clippership, UPS, FedEx

RedPrairie plus numerous major TMS applications

WorldShip, PowerShip, Clippership, Nexxio

WorldShip, PowerShip

various

custom

custom

no

wide variety

N/A

Cubiscan

Cubiscan

Open Integration with LogiView Visibility, and Cadence Web Access

B2B Gateway, various shopping carts

Cubiscan, Bartender

Various integrations with many other systems. They specialize in warehouse automation

Datria, Appolis

Cubiscan

Cubiscan, carton erectors, lidders, bagging machines, weight scales, dollydizer, AGVs, label applicators, printing devices, robots, pallertizers, cranes etc.

Cubiscan, In-Line Scales, Print and Apply Labeling, MRP, Time & Attendance, Signature Capture,

EDI

EDI


system integrations

PLC/W

CS ve

ndor

names

integ

rated

to?

Shipp

ing sy

stem

vend

or na

mes

integ

rated

to?

Pers

onali

zation

syste

m vend

or

names

integ

rated

to?

Other

int

egra

tions

?

11


3PLink

AccellosOne WMS

ASCTrac

Cadence Fulfillment

CoreIMS

Datex FootPrint WMS

eBizNET WMS

edgEvolutionTM

Exacta WMS

Foxfire WMS

irms|WM

Jetstream WM

KiSoft WMS




PowerHouse/WMS

RedPrairie WMS

R-WMS.net

R-WMS

4 4 4 4

4 4 4

4 4 4 4

4 4 4 4

4 4 4

4 4 4 4

4 4 4 4

4 4 4

4 4 4 4

4 4 4

4 4 4 4

4 4 4 4

4 4 4 4

4 4 4

4 4 4 4

4 4 4 4

4 4 4 4

4 4 4 4

4 4 4 4

4 4 4

4 4 4 4

4 4 4 4

4 4 4 4

4 4 4

4 4 4 4

4 4 4 4

4 4 4 4

4 4 4

4 4 4 4

4 4 4 4

4 4 4 4

4 4 4

4 4 4 4

4 4 4 4

4 4 4 4

4 4 4 4

4 4 4 4

4 4 4 4

kitting, WIP, light assembly

inspection, kitting, labeling, price ticketing, re-configuration

kitting, manufacturing, WIP, print-on-demand, anything can be setup as a non-stock item and fee associated with it

kitting, reverse logistics

kitting

kitting, assembly, packaging, gift wrap (can use UDFs to create an infinite number of value added services)

kitting, work orders, packaging

kitting, WIP, maintenance, inspection

kitting

kitting, WIP

Advanced QC & Lot Control, Kitting, Yard Mgt, Labor Mgt, Advanced Analytics & Dashboards

Yes

kitting, gift wrap, monogramming, WIP and more

kitting, WIP, order add on, labeling, repack, user defined

user-configurable services

Yes

Yes

FIFO, LIFO, guided picking, wave picking, pick by: code date, lot, bin qty, location, etc.

wave pick, pick to cart, tote pick, order pick, voice pick, pick to light

voice picking, pick to light, carousel picking, wave picking, batch picking, zone picking, pick to multi-bin cart, pick to container, pick & pass, load groups, pallet/case/each picking, pick by customer, hybrids of above

RF picking, label picking, label pick confirmation

batch, FIFO, LIFO, exp. date, wave picking

wave, batch, cluster, pick to light, single order pick, zone picking

basic order picking, batch picking, cluster picking, zone picking;(all thru wave management)

carousels; pick to light; static pick static pass to dynamic pick to dynamic pass; etc.

list, RF, pick to light, pick to display, voice picking, carousel, ASRS, robotic, PerfectPick

paper, batch, pick to light, piece, case

directed picking, random picking, pick to light, pick to carosousel, pick to tote, pick to cart, rfid, pick to carton

price picking, case picking, pallet picking

pick to light, pick by voice, goods to person picking, RF picking, robot picking, Pick-by-Vision

wide variety of convention pick methods and more advanced pick methods including pick to cart, zone, voice, pick and put to light thru integrators, etc.

variety of methods: case, order, pick to cart, wave, voice, carousels, etc.

RF directed, paper, label, pick to light, carousel, voice

by any unit of measure, by order, bulk, cluster, zone, pick & pass, list pick, paper, RF, voice

pick to box, pick and pass, zone picking, pick to cart, pre-cubing, case picking, pallet picking, bulk picking

pick to box, pick and pass, zone picking, pick to cart, case picking, pallet picking, bulk picking, waves


Adva

nce s

hippin

g

notic

e

Rece

iving

Putaw

ay- d

irecte

d

Cros

sdoc

k

Putaw

ay-ra

ndom

Quali

ty as

sura

nce

Reple

nishm

ent t

o

forwar

d pick

ingSy

stem sl

otting

Pickin

g meth

ods

(list a

ll)

Value

-add s

ervie

s

(list a

ll)

core functionality

Manhattan’s Scope ™ Supply Chain Optimization; Manhattan’s Scale ™; Trading Partner Mgmt.

12


3PLink

AccellosOne WMS

ASCTrac

Cadence Fulfillment

CoreIMS

Datex FootPrint WMS

eBizNET WMS

edgEvolutionTM

Exacta WMS

Foxfire WMS

irms|WM

Jetstream WM

KiSoft WMS




PowerHouse/WMS

RedPrairie WMS

R-WMS.net

R-WMS

4 4 4

4 4 4

4 4 4

4 4 4

4 4 4

4 4 4

4 4 4

4 4 4

4 4 4

4 4 4

4 4 4

4 4

4 4 4

4 4 4

4 4 4

4 4 4

4 4 4

4 4 4

4 4 4

FedEx, UPS, USPS

FedEx, UPS, USPS, Can Post, LTL carriers

All Major Carriers

FedEx, UPS, USPS, regional carriers

FedEx, UPS, USPS, DHL

FedEx, UPS, USPS

FedEx, UPS, USPS, iParcel, Canada Post, Purolator


FedEx, UPS, USPS

FedEx, UPS, USPS, LTL through ADSI


UPS, FedEx

UPS, USPS, DHL, FedEx

all major small package carriers

Fed Ex, UPS

FedEx, UPS, USPS; all major parcel carriers and shipping methods

FedEx, UPS, USPS, TNT, DHL, ATS, LSI, Purolator

FedEx, UPS, USPS

FedEx, UPS, USPS

receiving, returns, shipping

inbound, outbound, inventory control (whole warehouse)

receiving, returns, QC, put-away, production picking, production receiving, kitting, customer order picking, packing, shipping

all operations in warehouse to include receiving, putaway, cycle count, inventory management, picking methods, staging, shipping and document management

receiving, shipping, moving, FPR, kitting, returns, packing

receiving, returns, putaway, picking, loading, movements

all warehouse operations - including inbound purchase order check-in, putaway, inventory cycle counting, outbound order processing

receiving, allocation, picking, counting, replenishment; deplenishment; picking; kitting: QC/pack; shipping; inspection; etc.

receiving, putaway, picking of a replenishment from reserve, putaway of a replenishment to a primary, cycle count, picking, consolidation and trailer loading using an RF handheld device; hot pick, hot put, hot transfer

receiving, putaway, picking, shipping

receiving, returns, putaway, pick, pack, ship, kitting

receiving, returns

all

all aspects of warehouse processes including receiving, marking, put away, replenishment, picking, pack confirm, shipping, returns, inventory cycle counting, etc.

receiving, picking, returns

all warehouse and inventory functions

all functions

receiving, putaway, replenish, pick, pack, ship, returns, cycle count


receiving, shipping, bin moves, packing

inbound, outbound, inventory control (whole warehouse)

receiving, returns, QC, put-away, production picking, production receiving, kitting, customer order picking, packing, shipping

all operations in warehouse to include receiving, putaway, cycle count, inventory management, picking methods, staging, shipping and document management

receiving, shipping, moving, FPR, kitting, returns

receiving, putaway, moves, physical inventory, cycle counting, picking, loading, accessorial charges, ship confirmation, inquiry

all warehouse operations - including inbound purchase order check-in, putaway, inventory cycle counting, outbound order processing

receiving, allocation, picking, counting, replenishment; deplenishment; picking; kitting: QC/pack; shipping; inspection; etc.

receiving, putaway, picking, cycle count, inventory moves (replenishment, hot pick/put), consolidation, trailer load

receiving, putaway, picking, shipping

receiving, returns, putaway, pick, pack, ship, kitting

receiving

all

full function RF for bar code applications listed

all warehouse and inventory functions

all functions


receiving, putaway, replenish, pick, pack, ship, returns, cycle count, re-warehousing


Small

pack

age

carr

iers

Area

s for

use o

f

barc

ode (

list a

ll)

Area

s for

RF us

e

(list a

ll)

LTL/TL

shipp

ingRe

turns

Supp

ort m

ultipl

e

wareh

ouse

s

core functionality

13


3PLink

AccellosOne WMS

ASCTrac

Cadence Fulfillment

CoreIMS

Datex FootPrint WMS

eBizNET WMS

edgEvolutionTM

Exacta WMS

Foxfire WMS

irms|WM

Jetstream WM

KiSoft WMS




PowerHouse/WMS

RedPrairie WMS

R-WMS.net

R-WMS


Min/max

Dyna

mic all

ocati

on

Lot #

contr

ol

Cycle

coun

ting

Phys

ical

inven

tory

Yard

man

agem

ent

Slotti

ng

Carto

nizati

on

Labo

r man

agem

ent

Inbou

nd tr

ansp

orati

on/

sche

dulin

gInv

entor

y

forec

astin

gOth

er m

odule

s

(list a

ll)

inventory control optional modules

4 4 4 4 4

4 4 4 4 4

4 4 4 4 4

4 4 4 4 4

4 4 4 4 4

4 4 4 4 4

4 4 4 4 4

4 4 4 4

4 4 4 4

4 4 4 4 4

4 4 4 4 4

4 4 4 4

4 4 4 4 4

4 4 4 4 4

4 4 4 4

4 4 4 4 4

4 4 4 4 4

4 4 4 4 4

4 4 4 4 4

4 4 4 4 4

4 4 4 4

4 4 4 4 4 4

4 4 4 4 4

4 4 4

4 4 4 4 4 4

4 4 4 4

4 4 4 4

4 4 4

4 4 4

4 4 4 4 4 4

4 4 4 4 4

4 4 4 4 4

4 4 4 4 4

4 4 4 4 4

4 4 4 4 4 4

4 4 4 4 4

4 4 4 4 4

4 4 4 4 4

lot and serial # control; FIFO; LIFO; expired parts mgmt

historical metrics and pending tasks viewable through dashboard

planning and forecasting, and vendor managed inventory

EDI, ecomm fulfillment, work flow, web portal for 3pl clients, doc mngt, and a full TMS

supply chain intelligence, dock scheduling, parcel/LTL shipping, inspections, wave management, document/image management, EDI

many options including ecommerce, 3PL billing, manufacturing work orders and MRP, shop floor, purchase orders, direct store delivery, container asset tracking, export documents

3PL billing, auto allocation, import/export, EDI integration, application program interface (API)

light manufacturing, procurement, order manage-ment, executive dashboard, eportal, cartonization

activity based billing & costing (ABBC), transportation management (TMS), collaboration, yard management (YMS), container terminal management (CTMS), reverse logistics & warranty management (RLWM)

advanced analytics, alerts, recall, asset management

work order management, asset management

Manhattan’s Distributed Order Management ™; Manhattan’s Scale ™ supply chain architected for logistics execution; Manhattan’s More ™ optimized platforms

remote net/ecommerce, package tracking, Pedigree, wireless warehouse, document management

production, dock manager, activity management, labor tasking

third party billing

toolkit configuration utility

14

is a warehouse management system right for your ...insidepenton.com/mcm_wms_final_112812.pdf ·...

Documents