ir294
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IR 294May 2010
Visitors tax guideTax inormation or visitors to New Zealand
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IntroductionWeve written this guide to tell people who visit New Zealand about their tax
responsibilities.
The tax residence rules are dierent rom the New Zealand immigration
and residency rules. Weve used the words visitor, resident and non-
resident in this guide or New Zealand tax purposes only.
Part 1 summarises New Zealands major taxes and explains how they apply to
New Zealand residents and visitors.
Part 2 is about dierent types o visitors to New Zealand, and explains the
taxes and exemptions that apply to them.
This guide isnt or people who are living overseas and earning income rom
New Zealand, or people who are considering immigrating to New Zealand.
For more inormation on these subjects, see either o the ollowing
publications:
New Zealand tax residence (IR 292)
Taxes and duties (IR 295)
The inormation in this booklet is based on tax laws current at the time o printing.
I New Zealand has a double tax agreement (DTA)see page 8with
your country, that agreement may override some o the rules explained in
this booklet. I you plan to earn income while you are in New Zealand
you may want to check the terms o the DTA with your country.
Note
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Contents
Introduction 1
www.ird.govt.nz 2
How to get our orms and guides 2
Part 1 Summary of New Zealand taxes 5Income tax 5
Who is a New Zealand resident? 5IRD numbers 7
Tax returns 7
Double tax agreements (DTAs) 8
Accident compensation 8
GST (goods and services tax) 8
NRWT (non-resident withholding tax) 10
Other taxes and duties 10
Part 2 Different types of visitors 11Tourists 11
Non-resident employees 12
Non-resident contractors 12
Non-resident entertainers and sportspeople 14
Experts and students visiting under an arrangement with the
New Zealand government 16
Teachers and students 17
Foreign consular and diplomatic sta 18
Workers in the horticulture and viticulture industries 18
Part 3 Services you might need 19Need to talk to us? 19
Calling rom overseas 21
Customer service quality monitoring 21
Privacy 22
I you have a complaint about our service 22Publications 23
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VISITORS TAX GUIDE4
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Part 1 Summary o New Zealand
taxesThe laws o New Zealand require people and organisations to pay taxes, which
the government uses to provide services.
Income taxThe ollowing inormation on income tax applies to people who are
New Zealand tax residents and visitors. Some visitors may qualiy orexemptionssee Part 2 o this guide. I you dont qualiy or an exemption
youll have to pay New Zealand income tax on your New Zealand income.
Who is a New Zealand tax resident?You are a tax resident in New Zealand i you:
areinNewZealandformorethan183daysinany12-monthperiod,or
haveanenduringrelationshipwithNewZealand.
You can read more about tax residency rules in our guide New Zealand tax
residence (IR 292).
What is taxable income?
In New Zealand, these types o income are all subject to income tax:
salary and wages
business and sel-employed income
most social security benets income rom investments
rental income
prot rom selling capital assets, in some circumstances (this does not
usually apply to personal assets sold)
income a New Zealand tax resident earns rom overseas.
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VISITORS TAX GUIDE6
New Zealand residents must pay income tax on their worldwide income, even
i they dont bring it into New Zealand. However, i their overseas income
already has tax deducted rom it overseas, they will generally be able to claima credit or this overseas tax against the New Zealand income tax on the
overseas income. The amount o credit they can claim is limited to the lesser
o the overseas tax paid or the New Zealand income tax payable on the
overseas income.
New Zealand doesnt have a capital gains tax, but prots rom selling some
assets can be taxable in some circumstances. For example, i you buy a property
with the rm intention o selling it to make a gain rom the increase in the
propertys value, the prot is likely to be taxable. However, i you buy a amilyhome, any prot rom the resale will most likely not be taxable. You can read
more detailed inormation in our publication Buying and selling residential
property (IR 313).
I you invest capital in New Zealand, the income (usually interest, dividends or
rent) rom the investment will be taxable.
There is no tax on cash or personal assets you bring into New Zealand.
The amount o tax you pay depends on how much you earn in a year. To ndout the income tax rates go to www.ird.govt.nz or call us on 0800 227 774.
You may be able to claim tax credits, which will reduce the overall amount o
tax you may have to pay i your total income is mainly rom salary, wages,
sel-employment or a benet. These are:
independentearnertaxcreditforNewZealandtaxresidentswhoseannual
net income* is between $24,000 $48,000
taxcreditsforincomeunder$9,880 taxcreditsforchildren.
I you are eligible you can claim tax credits in your tax return (i you are sel-
employed) or they will be already calculated on your personal tax summary (i
you are a salary or wage earner or receive a benet). I you are eligible or the
independent earner tax credit you need to let your employer know by selecting
either the ME or ME SL tax code on the Tax code declaration (IR 330) orm.
I you are a tax resident you can claim other tax credits or donations,
childcare or housekeeper, using a Tax credit claim (IR 526) orm. You will
need to attach receipts to claim a tax credit.
*Net income means your total income rom all sources less any allowable deductions orcurrent year losses (not including any losses brought orward).
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I your only income is rom your salary or wages (and you dont have any
allowable expenses, eg, income protection insurance) your net income will be
your annual salary or wages beore tax.
IRD numbersAny person, individual or business required to pay tax in New Zealand will
need to apply or an IRD number. Some entertainers and contractors dont
require IRD numberssee page 15.
I you havent had an individual New Zealand IRD number beore, you can
apply or one by lling in an IRD number application individual (IR 595) orm.
When applying or an IRD number youll have to go to an Inland Revenue
appointed verier with two specied identication documents. Just ollow the
instructions on the ront o the application orm.
To apply or an IRD number or a business, trust or other non-individual, ll in
an IRD number application non-individual (IR 596) orm.
I youve had a New Zealand IRD number beore, call us on 0800 227 774 to
check its still valid.
When you have your IRD number, please have it handy whenever you call us.
Tax returnsI youre a visitor to New Zealand, in most cases, the tax you pay is a nal tax
and no return is required. The tax deducted rom your salary or wages is called
PAYE (pay as you earn). Your employer pays PAYE to us on your behal. It
includes an Accident Compensation Corporation (ACC) earners levy. This
means i you have an accident and injure yoursel while youre in New Zealand,youll get medical and hospital treatment without having to pay all the costs.
I youre sel-employed, youre responsible or your own tax and will need to
le an Individual tax return (IR 3).
New Zealands tax year is rom 1 April to 31 March.
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VISITORS TAX GUIDE8
Double tax agreements (DTAs)You may be a tax resident in both New Zealand and another country.
This means youre resident in two countries under the tax laws o each o those
countries. I both countries tax their residents on worldwide income you could
be taxed twice on the same income.
Double tax agreements have been negotiated between New Zealand and many
other countries to decide which country has the rst or sole right to tax specic
types o income.
You can go to taxpolicy.ird.govt.nz/international/DTA to look at the latest list
o countries that have DTAs with New Zealand. Under the list o countries on
the homepage is a link to www.legislation.govt.nz with details on how to view
copies o DTAs with New Zealand.
Accident compensation
New Zealand has an accident insurance scheme designed to cover the costs o
all work and non-work accidents. The Accident Compensation Corporation
(ACC) administers this scheme.
Levies or cover are paid by employers and sel-employed people direct to ACC.
We collect employees levies on behal o ACC as part o the PAYE tax system.
GST (goods and services tax)GST is New Zealands main type o tax apart rom income tax. It is an
indirect tax, which businesses (including retailers) charge as part o the cost o
goods and services they supply. The current rate is 12.5%.
When a business buys goods or services rom its suppliers, it can claim a credit
or the GST the suppliers charge on these purchases. However, consumers
cant claim a deduction or GST in this way. The result o this is the nalconsumer o any product or service pays 12.5% GST on its cost.
For more inormation about DTAs contact our Non-resident Contractors
Teamsee page 20 or contact details.
Note
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GST is charged on almost all goods and services supplied in New Zealand.
The GST exceptions include rental o residential property, nancial services
such as mortgages, loans and investments and the sale o a business thatis capable o being carried on by the purchaser as a taxable activity (going
concern).
A visitor to New Zealand must pay GST on any goods or services bought here
in the same way as a New Zealand resident pays GST. There is no exemption
because the person is a visitor.
Goods exported rom New Zealand
When goods are exported rom New Zealand by a supplier, the supplycan be zero-rated (ie, GST is charged at 0%). For example, i a person in
New Zealand pays or goods and arranges or the supplier to export them,
the supply can be zero-rated, provided the goods are exported without the
purchaser taking possession o them in New Zealand. I the purchaser receives
the goods while they are still in New Zealand, then leaves the country with the
goods, GST must be charged at the normal 12.5%.
Suppliers who are licensed exporters (eg, some duty-ree shops) can arrange to
export goods or a purchaser and zero-rate the supply. The supplier can alsoarrange to deliver the goods to the purchaser at the departure airport, ater the
purchaser has passed through Customs on the way out o New Zealand. I the
goods are delivered to the Customs-controlled area o an airport and given to
a purchaser who has already been through Customs, this counts as an export,
and the supply is zero-rated.
Goods imported into New Zealand
When goods are imported into New Zealand or sale theyre liable or GST.New Zealand Customs collects GST on these goods.
For more inormation about GST on imported goods, call New Zealand
Customs on 0800 428 786.
Running a business in New Zealand
I youre running a business in New Zealand you may have to register or GST,
and charge GST on your sales or supplies. For more inormation, see our
booklet GST do you need to register? (IR 365).
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VISITORS TAX GUIDE10
NRWT (non-resident withholding tax)I youre a non-resident or income tax purposes, make sure you give your
overseas address to all the organisations in New Zealand you receive interest,
dividends and royalties rom. NRWT may be deducted rom this New Zealand
income beore you receive it. The rate o NRWT deducted depends on
whether New Zealand has a double tax agreement (DTA) with your country o
residence (see page 8), and the terms o that DTA.
Normally, your overseas country o residence will let you claim a credit or the
tax deducted rom your New Zealand income.
The rate o NRWT can vary according to the country you live in. The types oincome and the rates o NRWT are:
dividends 15% 30%
interest 10% 15%
royalties 10% 15%
Our Non-resident withholding tax (NRWT) rates and country codes (IR 290)
inormation sheet gives you the NRWT rates applying to countries we have a
DTA with.
I you have a joint account with a New Zealand resident or income tax, RWT
will be deducted rom the interest at the standard rate. You will need to le an
IR 3NR return to claim a reund.
I you have any urther questions about NRWT, contact the Non-resident
Centresee page 20 or details.
Other taxes and dutiesThere are a number o other types o taxes and duties in New Zealand. These
do not usually aect visitors who will either not pay them or pay them as part
o the cost o buying some goods. These taxes include tax on petrol, git duty
on sizeable gits and cheque duty. You can get more inormation about git
duty rom our Taxes and duties (IR 295) publication.
New Zealand does not have any separate social security deductions. These
types o benets are unded through normal income tax and other taxes
collected by government.
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Part 2 Dierent types o visitorsThis part explains how income tax applies to dierent visitors to New Zealand.
I youre a New Zealand resident or tax purposes, income tax will apply to
yousee pages 5 to 7 or details. I none o the ollowing types apply to you,
youll have to pay New Zealand income tax on your New Zealand income,
even i youre not a New Zealand tax resident. Youll also be liable or
accident compensation leviessee page 8.
I New Zealand has a DTA with your countrysee page 8that agreement
may override some o the ollowing rules. I you earn income while youre inNew Zealand you may want to check the terms o the DTA with your country.
GST applies to visitors and New Zealand residents in the same waysee pages 8
and 9.
TouristsA tourist will only become a New Zealand tax resident by being here or more
than 183 days in any 12-month period.
I youre not a New Zealand tax resident, any New Zealand interest, dividends
or royalties you earn while youre here will only have NRWT deductedsee
page 10.
Tourists have to pay GST on their New Zealand purchases. I tourists work
here, salary and wages earned are subject to New Zealand income tax. See the
ollowing section on non-resident employees.
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VISITORS TAX GUIDE12
Non-resident employeesI youre not a New Zealand tax resident but you are employed here, your
wages or salary will be taxable in New Zealand, unless the ollowing
exemptions apply.
I your country has a DTA with New Zealand
Your employment income will generally be exempt rom New Zealand income
tax i all these conditions are met:
YoureinNewZealandfor183daysorlessinany12-monthperiodor
income year.
YouremployerisntresidentinNewZealandanddoesnthaveapermanent
establishment or xed base here.
YouremployercannotclaimataxdeductioninNewZealandforthecost
o your salary or wages.
Conditions vary between DTAs. Check your countrys DTA or more
inormationsee page 8.
I your country has no DTA with New Zealand
Your employment income will be exempt rom New Zealand income tax i all
these conditions are met:
YoureinNewZealandfor92daysorless.
YourNewZealandemploymentincomeistaxableinyourowncountry.
Theservicesyouperformareonbehalfofapersonwhoisnotresidentin
New Zealand.
Non-resident contractorsThis section applies to any non-resident individual who perorms services in
New Zealand as a sel-employed person. This also includes non-resident
companies receiving contract payments in New Zealand. It doesnt apply to
employees (see above) or to sportspeople or entertainers (see page 14).
Some individuals who come to New Zealand are shareholder-employees o
non-resident companies. Contract payments to the company will be subject to
tax unless they have an exemption certicate.
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Certifcate o exemption
I you come rom a country that has a DTA with New Zealand you may be
entitled to a reduction o tax i you have a current certicate o exemption ora zero-rated special tax rate certicate. To apply or an exemption you need
to complete a Non-resident contractors tax (NRCT) certifcate o exemption
application (IR 197) orm. Go to www.ird.govt.nz (keyword: ir197). For
inormation on exemptions, contact our Non-resident Contractors Teamsee
page 20.
Non-resident contractors tax
I youre under contract to complete an activity or service in New Zealand, thecontract payer must deduct non-resident contractors tax (NRCT) rom the
payments made to you under the terms o the contract. NRCT is deducted
at the rate o 15% i you have an IRD number and have completed a Tax
declaration code (IR 330) orm. I you dont supply an IRD number or an
IR 330, the rate increases to 20% or companies or 30% or individuals.
92-day rule
You dont have to apply or a certicate o exemption rom NRCT i either o
the ollowing conditions applies to you:
YoucomefromacountrythathasaDTAwithNewZealand,andyoure
eligible or total New Zealand tax relie under that agreement, and youre
present in New Zealand or a total o 92 days or less in any 12-month
period.
Thetotalcontractpaymentsyoureceiveasanon-residentcontractorfrom
all your payers is $15,000 or less in a 12-month period. This measure
doesnt remove any New Zealand tax the non-resident contractor mayhave, just the obligation on the payer to deduct tax at the time o payment.
I you get a certicate o exemption rom NRCT or the 92-day rule applies,
you wont have to le a tax return in New Zealand, but youll still have to
declare this New Zealand income in your country o residence.
Your tax obligations
NRCT is tax paid during the year to oset the total tax payable on your
annual income, which will be determined when you le a return at the end othe New Zealand tax year (31 March) or when you leave New Zealand.
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VISITORS TAX GUIDE14
Special tax rate certifcate
Non-resident contractors with tax to pay in New Zealand can apply or a
special tax rate certicate i their prot is higher or lower than allowed orunder the tax rate or schedular payments.
Schedular payments are made to contractors involved in specied types o
work. A list o the activities and tax rates or schedular payments are on the
back o the Tax code declaration (IR 330) orm.
For inormation about special tax rate certicates and how to apply or one,
contact our Non-resident Contractors Teamsee page 20.
Tax credits
Youre entitled to claim any income tax paid in New Zealand as a tax credit in
your home country, subject to any legislative restrictions in your home country.
For urther inormation about your tax obligations as a non-resident
contractor please contact our Non-resident Contractors Team.
Accident compensation levies
As a sel-employed person youre liable or accident compensation levies onyour New Zealand income. For detailssee page 8.
Non-resident entertainers and sportspeopleNon-resident entertainers are those who perorm in public or in ront o a
camera.
For example:
actors,entertainers,musicians,singers,dancers,comperesorotherartists,whether alone or in a group
lecturersandspeakers,whetheronacasualorregularbasis.
A non-resident entertainer can be an individual, company, partnership, trust or
any other entity.
An example o a non-resident sportsperson is an athlete competing in any
sporting event or game.
I youre a person who works behind the scenes, eg, crew or directors, youd bea contractor, not an entertainer.
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Tax
I youre an entertainer or sportsperson perorming in New Zealand you must
pay tax o 20 cents in each dollar paid to you or any person on your behal.This is a ull and nal tax. You dont have to complete a tax return, although
you can i you want to claim expenses. Tax is payable even when payment to
you is made outside New Zealand.
I youre an entertainer, the person paying you will deduct tax rom your ees.
I the deduction isnt made, you become liable or the deduction.
IRD numbers
You only need an IRD number i you:
choosetocompleteandsendinataxreturn
areliablefordeductingtaxforotherentertainersyouemploy.
Exemptions
There are some situations where visitors can apply or a tax exemption.
The table below shows some examples.
Entertainers I youre an entertainer and you perorm:
in an event under a cultural programme o, or wholly
or partially sponsored by, any overseas government or
the Government o New Zealand; or
in New Zealand under a programme o a oreign non-
prot organisation that promotes a cultural activity.
Sportspeople I youre a sportsperson and represent the national body
that administers the game or sport in your home country.
United States
residents
I youre a US resident and you perorm in New Zealand
and receive ees not more than US$10,000 in our tax year.
I the ees paid, including reimbursements or expenses
incurred on their behal, are more than US$10,000 the
entire payment will be considered a schedular payment
which is subject to tax.
For more inormation on exemptions, contact our Non-resident EntertainersTeam, see page 20.
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VISITORS TAX GUIDE16
GST (goods and services tax)
Generally, non-resident entertainers wont need to register or GST.
There are some exceptions. For example, you must register or GST i:
youmakesuppliesinNewZealandasasoletraderoronanadhocbasis,and
receive income in New Zealand over NZ$60,000 in any 12-month period
yousupplyservicestoanon-GSTregisteredpersonandyourfeesfor
services in New Zealand are over $60,000
youstayinNewZealandformorethan183daysinany12-monthperiod,
become a resident, and your income is over $60,000.
Non-resident Entertainers Team
The Non-resident Entertainers Team oversees tax compliance or large events
such as the Rugby World Cup and other international sports tournaments.
They have:
generalinformationfornon-residententertainers,promotersandagents
informationtohelpvisitingparticipants,ofcials,media,orthoseproviding
services such as sponsorship, entertainment, marketing or equipment.
For more help contact our Non-resident Entertainers Teamsee page 20.
Experts and students visiting under an arrangement withthe New Zealand governmentThis exemption applies to people who are perorming any o the ollowing
activities in New Zealand, under an arrangement with the New Zealand
government:
providing proessional or expert advice or assistance teaching or lecturing
making investigations
receiving education, training or experience.
These people are exempt rom paying New Zealand income tax i they have
the ollowing income:
payment or personal or proessional services carried out in New Zealand
on behal o an overseas employer, and/or any maintenance, allowance, scholarship or bursary received while in
New Zealand.
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I you qualiy or the above exemption, you must still pay New Zealand
income tax on any other New Zealand-sourced income, such as interest rom a
bank account.
Teachers and studentsMany o New Zealands double tax agreements (DTAs) exempt visiting teachers
and students rom income tax on their New Zealand income. The exact
conditions depend on whether or not there is an exemption in the DTA. Check
your countrys DTA or more inormationsee page 8. I there is no exemption
in the DTA, the rules under Non-resident employees on page 12 will apply.
Although a visiting teacher or student may be exempt rom New Zealand
income tax, i that person is paid by a New Zealand employer (such as the
New Zealand Ministry o Education), tax will oten still be deducted on a pay
as you earn (PAYE) basis. This is because the New Zealand employer cannot
be certain at the start o the visit how long the person will be here.
When the teacher or student leaves New Zealand, and they were here or lessthan the allowable time (which makes them exempt rom New Zealand income
tax), they can le a tax return here to get a reund o the PAYE tax deducted.
Fijian teacher in New Zealand
A teacher who is a Fijian resident visits New Zealand or less than two
years to teach here. The teacher is taxed in Fiji on the New Zealand
teaching income, so that income is not taxable in New Zealand. However,
the teacher must still pay tax in New Zealand on any other New Zealand-
earned income.
Example 1
Australian student in New Zealand
An Australian student visiting New Zealand receives payments rom
Australia to help with their maintenance and education. The student
doesnt have to pay New Zealand income tax on these payments, but they
are taxed here on any other New Zealand income which they earn.
Example 2
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VISITORS TAX GUIDE18
Foreign consular and diplomatic staffOverseas diplomats arent liable or income tax on their diplomatic salaries or
any other income rom outside New Zealand.
But, any interest or dividends earned rom New Zealand are liable or tax in
these situations:
IfadiplomatisinNewZealandfor183daysorlessinany12-month
period, theyre not a New Zealand resident or tax purposes. Any interest
or dividends earned are subject to NRWT (non-resident withholding tax).
Ifthediplomatishereformorethan183daysinany12months,theyrea
New Zealand resident or tax purposes. Any interest or dividends earnedare subject to RWT.
Workers in the horticulture and viticulture industriesThe horticulture and viticulture industries oten have a shortage o local
workers. The Recognised Seasonal Employer (RSE) scheme acilitates the
temporary entry o additional workers rom overseas to plant, maintain,
harvest and pack crops or a limited period. The Department o Labour
administers the RSE scheme.
I youre a recognised seasonal worker under the RSE scheme you are a
non-resident or New Zealand tax purposes but will have to pay New Zealand
tax on your New Zealand income.
Your employer will deduct tax, including ACC levies, at a fat PAYE rate. You
wont have to pay any urther tax or have a reund to claim, and in most cases,
you wont have to le an end-o-year tax return.
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Part 3 Services you might need
Need to talk to us?Were here to take your call between 8 am and 8 pm Monday to Friday and
Saturday between 9 am and 1 pm. Remember to have your IRD number with
you when you call.
Personal tax enquiries
General tax, tax credits and reunds 0800 227 774
Working or Families Tax Credits and payments 0800 227 773Payment options 0800 227 771
Paid parental leave 0800 377 777
Child support (8 am to 6 pm Monday to Friday) 0800 221 221
Student loan 0800 377 778
Business tax enquiries
General tax, tax credits and reunds 0800 377 774
Employers 0800 377 772
GST 0800 377 776Large enterprises 0800 443 773
Mobile or international callers
Free calling doesnt apply to mobile phones or international calls or other tax
enquiries.
For direct dial numbers go to www.ird.govt.nz
Passwords individuals only
Want a password on your account to save you time when calling?
Personal tax customers 0800 227 774
Business tax customers 0800 377 778
Complaints Management Service
(8 am to 5 pm Monday to Friday) 0800 274 138
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Non-residents
Postal address Inland Revenue
Non-resident CentrePrivate Bag 1932
Dunedin
New Zealand
Telephone 64 3 951 2020
Monday to Friday 9 am to 4.30 pm
Fax 64 3 951 2216
Email [email protected]
Non-resident contractors
Postal address Inland Revenue
Non-resident Contractors Team
PO Box 2198
Wellington
New Zealand
Telephone 64 4 890 3056Monday to Friday 9 am to 4.30 pm
Fax 64 4 890 4510
Email [email protected]
Non-resident entertainers, sportspeople or speakers
Postal address Inland Revenue
Non-resident Entertainers Team
PO Box 5542Wellesley Street
Auckland 1141
New Zealand
Telephone 64 9 984 4329
Fax 64 9 984 3081
Email [email protected]
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Calling from overseasThis service is available seven days a week (anytime, except between 5 am and
6 am) or a range o sel-service options. Remember to have your IRD number
with you when you call.
For personal inormation, such as account balances, youll also need a personal
identication number (PIN). You can get a PIN by calling 64 4 978 0775 and
ollowing the step-by-step instructions.
Order publications and taxpacks 64 4 978 0767
Request a summary o earnings 64 4 978 0765
Request a personal tax summary 64 4 978 0770
Conrm a personal tax summary 64 4 978 0769
All other services 64 4 978 0775
Customer service quality monitoringAs part o our commitment to providing you with a quality service, we record
all phone calls to and rom our contact centres. Find out more about this
policy or how to access your recorded inormation at www.ird.govt.nz
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VISITORS TAX GUIDE22
PrivacyMeeting your tax obligations means giving us accurate inormation so we can
assess your liabilities or your entitlements under the Acts we administer. We
may charge penalties i you dont.
We may also exchange inormation about you with:
some government agencies
another country, i we have an inormation supply agreement with them
Statistics New Zealand (or statistical purposes only).
I you ask to see the personal inormation we hold about you, well show youand correct any errors, unless we have a lawul reason not to. Call us on
0800 377 774 or more inormation. For ull details o our privacy policy go
to www.ird.govt.nz (keyword: privacy).
If you have a complaint about our serviceWere committed to providing you with a quality service. I theres a problem,
wed like to know about it and have the chance to x it. You can call the
sta member youve been dealing with or, i youre not satised, ask to speakwith their team leader/manager. I your complaint is still unresolved you
can contact our Complaints Management Service. For more inormation
go to www.ird.govt.nz or call us on 0800 274 138 between 8 am and 5 pm
weekdays.
I you disagree with how weve assessed your tax, you may need to ollow
a ormal disputes process. For more inormation, read our actsheet, I you
disagree with an assessment (IR 778).
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www.ird.govt.nz 23
PublicationsThe ollowing publications will give you more inormation.
Buying and selling residential property (IR 313)
Conversion o overseas income to New Zealand currency (IR 270)
First-time employers guide (IR 333)
Git duty (IR 194)
GST do you need to register? (IR 365)
New Zealand tax residence (IR 292)
Rental income (IR 264)Sel-employed or an employee? (IR 336)
Taxes and duties (IR 295)
Taxpayer obligations, interest and penalties (IR 240)
Trusts and estates income tax rules (IR 288)
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