ipv6 curricula study
TRANSCRIPT
inno AGKarlstrasse 45b76133 Karlsruhe
Phone +49 721 91345-50Fax. +49 721 [email protected]
IPv6 curricula studyFranck Le Gall, Caroline Garence, Fabrice Clari
Future Internet WeekGhent, Belgium – 13 December 2010
www.inno-group.com Slide 2
inno group
inno CONSULTING
inno VALORISATION
engage AGGermany
PVA-MV AG
Germany
inno TSD SAFrance
inno Germany AG
M.O.R.E.Invest GmbH Spin-offs
Incubators
Project offices
Russia
inno ScandinaviaSweden
Project offices
Russia
inno AG (HOLDING)Germany
www.inno-group.com Slide 3
The opinions expressed in this presentation represent the
authors’ points of view which are not necessarily shared by the
European Commission.
Disclaimer
16 June, 2010
www.inno-group.com Slide 4
Extend of the problem
Huge and urgent need for IPv6 deployment No more IPv4 addresses New Internet usages and services End to end communications
Ongoing deployments Slow take-off
Deployment of a new technology means: New equipments New software Skilled people
Engineers Teachers Support, help desk …
www.inno-group.com Slide 5
EU context
16 June, 2010
2002: “Next Generation Internet – priorities for action in migrating to the new Internet protocol IPv6 »
GEANT implements IPv6
2008: 90+ M€ of IPv6 related projects had been funded
2008: “EC action plan for IPv6”• IPv6 needed to ensure
business continuity of European industries
• By 2010, 25% of users should be able to connect to IPv6
Studies• Monitoring• Security• Curricula
What should
be next ?
www.inno-group.com Slide 6
Objectives of the study
Situation of IPv6 training: analyze the actors (offer and needs) and the processes related to the stakeholders’ training on the new Internet Protocol IPv6.
Prospective analysis
Impact on IPv6 deployment: how actions aimed at developing the IPv6 training offer would support and potentially accelerate the IPv6 adoption in Europe.
Online directory: study progresses and web competency platform
inno AGKarlstrasse 45b76133 Karlsruhe
Phone +49 721 91345-50Fax. +49 721 [email protected]
Methodology
www.inno-group.com Slide 8
Methodology: general approach
Standard knowledge Advanced competences
IPv6 skills definition
Data collection
Web survey InterviewsExperts groupmeeting
Analysis
RecommendationsCase studies
3
2
1
Online directory
www.inno-group.com Slide 9
Target population of the survey: ICT training providers ICT training beneficiaries
Goals: evaluate training needs and training offers Launch on the 16th of March 2010 and closing on the 2nd of April 2010: active for 18 days 3 sections: Organization profile details, Education and Training suppliers & Training
beneficiaries Large dissemination activities through emails, websites, forums, newsletters &
professional networks 230 answers received. Cleaning done to remove incomplete and non exploitable answers
149 answers were exploitable and used in the first section on organization profile details
Web Survey
www.inno-group.com Slide 10
Web survey: respondents profile
16 June, 2010
Education Institute/Acade
mic49%
Research Organisation
11%
Industry / business
organisation34%
Public administration
organisation2%
NGO1%
Other3%
www.inno-group.com Slide 11
Web survey: respondents profile
16 June, 2010
0% 20% 40% 60% 80% 100%
Education Institute/Academic
Research Organisation
Industry / business organisation
Public administration organisation
NGO
Other
Provide courses/training in the field of ICT for internal purposes
Provide courses/training in the field of ICT for external purposes
Make use of external expertise to provide internal courses/trainings in the field of ICT
Is training the main occupation of your organisation?:• Yes: 39%• No: 53%• Not applicable: 8%
Does your organisation:
www.inno-group.com Slide 12
149 answers Margin error=5 to 10% regarding the opinions of the population
which answered the survey Can results be generalised ?
Depends on representativeness of responding population Respondents not chosen, survey filled on good willing -> Bias risk
Web survey bias
16 June, 2010
11%20%
21%17%
7%8%9%7%
12%17%
40%32%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
For internal purposes For products/services that you develop
Yes
Not yet but planned within one year
Not yet but planned within two years
Not yet but planned within five years
Not at all
Don’t know
32% to 40% of respondents declare using IPv6 TNO study: 40% for ISPs OECD < 5%
Survey biased. Analysis to be made with cautious
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50+ interviews performed NRENs Training providers Training beneficiaries
Interviews
16 June, 2010
4% 4%
5%4%
5% 3%
3%
10%
3%25%3%
38%
Automobile Industry Aviation Industry
Company association Education
Energy Industry home automation Industry
ICT professional association ICT Industry
Internet Service Provider NREN
Retailer's association Training provider
www.inno-group.com Slide 14
5 case studies have been drafted to illustrate experiences and best practises Success and failure factors Recommendations
Targeted organisations: ERION (UK) RIPE NCC (Europe) IPv6Now (Australia) Nav6 (Malaysia) Situation in China
Available on:
http://www.training4ipv6.eu
Case studies
16 June, 2010
www.inno-group.com Slide 15
Website
28 May, 2010
The website aims at providing: Study news and results A directory of organisations providing IPv6 trainings
URL: http://www.training4ipv6.eu
inno AGKarlstrasse 45b76133 Karlsruhe
Phone +49 721 91345-50Fax. +49 721 [email protected]
Training landscape
www.inno-group.com Slide 17
European educational system is complex Each member state in charge of its own educational system In most EU states, universities are independent
European Union: EU is not a direct actor in the modernisation of universities EU encourages the defragmentation of European education landscape Makes recommendations through Education Modernisation Agenda
CEDEFOP agency Focus on life long learning
Initiatives/agenda e-skills initiative Digital agenda for Europe ...
Learning processes in Europe - Overview
16 June, 2010
www.inno-group.com Slide 18
Stakeholders
16 June, 2010
Policy makersat regional and European levels
Training providers
Training beneficiaries
ICT practitioner skills
ICT user skills
E-Business skills
Focus on ICT practitioners and ICT businesses categories of training beneficiaries IPv6 adoption should be transparent to end users
www.inno-group.com Slide 19
Stakeholders: ICT practitioners
16 June, 2010
ISCO 213 ISCO 312 Systems analysts Software developers Web and multimedia developers Software and applications developers and analysts not elsewhere classified Database designers and administrators Systems administrators Computer network professionals Applications programmers Database and network professionals not elsewhere classified
Information and communications technology user support technicians Computer network and systems technicians Web technicians Information and communications technology operations technicians Process control technicians not elsewhere classified
More than 4 millions ICT practitioners on ISCO 213 and ISCO 312 classifications
No detail at sub level IPv6 skills needs varies from one occupation to another
www.inno-group.com Slide 20
Trainers define their courses: Alone: 44% Upon customer request: 22% In cooperation with other organisations: 20% Following external recommendations: 14%
Definition of course program
16 June, 2010
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Education Institute/Academic
Research Organisation
Industry / business organisation
Public administration organisation
NGO
Other
Defining alone the offered courses
Defining alone the offered courses upon a specific customer request
Defining its courses program in cooperation with other organisations
Following the recommendation/course programme of an external organisation
Universities Are less sensitive to customer’s requests But are monitoring employment perspective of
students
www.inno-group.com Slide 21
ICT training plan: persons involved (1/2)
16 June, 2010
Training beneficiaries together with
intermediate and upper managers are
the ones to be convinced to go for a
particular training
53%
20% 21%42%
70%49%
12%
41%52%
42%13%
43%36% 39%
27% 16% 17% 8%
0%10%20%30%40%50%60%70%80%90%
100%
Define
Approve
Influence
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The important role of beneficiary and managers in the selection of training is mostly driven by technical needs
ICT training plan (2/2)
16 June, 2010
02468
1012141618
Research interest
Technical needs
Market perspectives/ Commercial
opportunities
Business continuity
External requirement
Personal interest
15,3
17,9
10,25 9,8 9,359,15
Ave
rage
we
igh
ted
sco
re
www.inno-group.com Slide 23
76% of the survey respondents are offering IP courses Among them, 79% have IPv6 courses (expected: 100% !)
But Bias survey Confirmed during interviews
Courses availability and needs
16 June, 2010
Less than 50% of trainers providing IP
courses have a section on IPv6
inno AGKarlstrasse 45b76133 Karlsruhe
Phone +49 721 91345-50Fax. +49 721 [email protected]
Drivers and training scope
www.inno-group.com Slide 25
Supply and demand trends indicate that by 2013 (source e-skills) a high demand will exist for “high level technical skills and
business/managerial/customer oriented skills” Developer profiles will be less demanded
Orientation for needed skills
16 June, 2010
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Software engineering
Networks / Architecture
Applications / Usages
Non technical / Leader / Manager
6
2510
3
8
10
78
5
16 17
618
13
14 2
13 25
65
Job function
New technologies
Existing systems or software upgrades
Support of deployed services
Specific customer request
Get or Maintain Vendor specific certifications (i.e Cisco,Microsoft,...)
topics to be covered by trainings per job type/function
Big players should have IPv6 embedded in the certification
schemes as is IPv4
www.inno-group.com Slide 26
Time-shift between the offers in IPv4 and IPv6 is about 1 year.
IPv6 versus IPv4 training portfolios (1/3)
16 June, 2010
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
IPv4 IPv6 IPv4 IPv6 IPv4 IPv6 IPv4 IPv6 IPv4 IPv6
IP Business Strategies
Network management
(including adoption of
IPv6)
Security Mobility Software development
(including network
components)
Course not planned
Course planned but not scheduled
Course planned within five years
Course planned within two years
Course planned within one year
Course provided
Portfolio comparable
between IPv4 and IPv6
www.inno-group.com Slide 27
IPv6 versus IPv4 training portfolios (2/3)
16 June, 2010
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
IPv4 IPv6 IPv4 IPv6 IPv4 IPv6 IPv4 IPv6 IPv4 IPv6
IP Business Strategies
Network management
Security Mobility IP linked Software
development
Mandatory but not scheduled
Mandatory within 5 years
Mandatory within 2 years
Would be more efficient with a training
Already received training on that topic
Can operate with a minimum of knowledge learned on the job
Can operate with our current knowledge level
www.inno-group.com Slide 28
30% of respondent recognize that they would be more efficient with training
Demand for IPv6 trainings will largely increase within the coming 2 years
Sector specific and localized training contents need to be developed
IPv6 versus IPv4 training portfolios (3/3)
16 June, 2010
Demand for IPv6 trainings will largely increase within the
coming 2 years
IPv6 training at RIPE show the trends, confirmed by all trainers interviews
Courtesy of RIPE NCC
www.inno-group.com Slide 29
30% of the respondents indicating that they identified the funding to cover their training needs
Funding and planning
16 June, 2010
0%
5%
10%
15%
20%
25%
30%
35%
40%
Yes Not yet No I don't know
Not using IPV6
Using IPv6
Do you know if there is a funding for this training need?
www.inno-group.com Slide 30
Half of training end up with no formal validation/certification
Training validation
16 June, 2010
28%
25%12%
14%
21% Certificate of attendance
Recognised Certification
Knowledge evaluation
Diploma
No formal validation
Validation of trainings through
diploma or recognised
certificate is to be encouraged
www.inno-group.com Slide 31
Europe lacks of governmental support Europe is not lagging behind thanks to research networks and European
wide initiatives This has been confirmed during interviews and visible in the Hurricane
Electric certification statistics
International comparison
16 June, 2010
European Total40%
United States36%
Rest of World24%
Austria
BelgiumBulgaria
Cyprus
Czech Republic
Denmark
EstoniaFinland
France
Germany
Greece
HungaryIreland
ItalyLatviaLithuania
LuxembourgMalta
Netherlands
Poland
Portugal
Romania
SlovakiaSlovenia
Spain
Sweden
United Kingdom
Courtesy of Martin J Levy, Hurricane Electrics, http://ipv6.he.net/certification/
inno AGKarlstrasse 45b76133 Karlsruhe
Phone +49 721 91345-50Fax. +49 721 [email protected]
Prospective analysis
based on different IPv6 deployment scenarios
www.inno-group.com Slide 33
Scenario based prospective analysis Evaluated in survey, interviews and expert groups
Scenarios Scenario 1: short term adoption of IPv6 (within the next 2 years)
The shortage of IPv4 addresses creates a massive last minute integration of IPv6
Scenario 2: medium term adoption of IPv6 (within the next 5 years) The IPv4 addresses shortage does not create an abrupt transition
Scenario 3: long term adoption of IPv6 (within the next 10 to 15 years) In this configuration, the previous scenario is even prolonged.
No technical considerations (dual stack, tunnelling …) for transition taken into account here.
Proposed scenarios
16 June, 2010
www.inno-group.com Slide 34
Training providers do not foresee any dependence between their pricing strategy and the pace of IPv6 integration
Training costs and pricing strategy
16 June, 2010
0%
10%
20%
30%
40%
50%
60%
Scenario 1 Scenario 2 Scenario 3 Scenario 1 Scenario 2 Scenario 3
Training beneficiaries Training providers
Increase of the cost
No change
Decrease of the cost
Don’t know
www.inno-group.com Slide 35
The majority of votes go toward courses up to 1 week which is a typical duration for professional trainings
In the case of an urgent adoption, both beneficiaries and providers anticipate a need for short courses (shorter than 1 day )
Duration
16 June, 2010
0%
5%
10%
15%
20%
25%
30%
35%
40%
45%
50%
Scenario 1 Scenario 2 Scenario 3 Scenario 1 Scenario 2 Scenario 3
Training beneficiaries Training providers
Short courses (up to 1 day)
Medium length courses (up to 1 week)
Courses within long studies (up to 2 years)
Don’t know
www.inno-group.com Slide 36
Interviews confirm the trends
Qualitative evolution
16 June, 2010
IPv6 adoption to rapidly increase from now to the next 3 to 5 years
40%
35%
4%
2%3%
16%
Within 1 to 2 years
Within 3 to 5 years
Within 6 to 10 years
In more than 10 years
No impact expected
Do not know
www.inno-group.com Slide 37
Qualitative evolution: scenario 1
16 June, 2010
Scenario 1
Trends and driving forces
• Everything driven by budget. Some are not planning so no budget exists for following year. Especially in crisis period.• Large amount of people need to be trained including non technical people (help-desk ...)• Infrastructures updates timeframe: done every 5 years. Not going to be prepared in the meantime.
Consequences on the IPv6 adoption
• Would lead to extravagant costs for unprepared organisations
Impact on the training needs
• Limited travel budget : need for online training • Need different level of trainings.• Training would be focussed on operational needs, such as security and maintenance.
Training offer • Develop e-learning / web based solutions
Impact that training could have
on scenario
• Reduce security risk
Opportunities • Will not happen
www.inno-group.com Slide 38
Qualitative evolution: scenario 2
16 June, 2010
Scenario 1
Trends and driving forces
• Development of “Future Internet”• Scenario 2 will be the scenario 1, three years later • Adoption of LTE 4G (all LTE devices should have IPv6 connectivity).• Some companies provide solution for rapid deployment/use of v6.
Consequences on the IPv6
adoption
• Future internet & Mobility: change the way networks and applications should be seen• Gateways could be a preliminary step before dual stack
Impact on the training needs
• Integrate IPv6 trainings in general future internet paradigms related trainings (cloud computing, ...)
Training offer • Develop e-learning / web based solutions• Support from big one (Microsoft, Cisco, ISP) would develop
Impact that training could
have on scenario
• Reduce security risk
Opportunities • Is the one we should focus on.• LTE could be a good driver
www.inno-group.com Slide 39
Qualitative evolution: scenario 3
16 June, 2010
Scenario 1
Trends and driving forces
• Too long term: no one care• An alternative to IPv6 may have em-erged
Consequences on the IPv6
adoption
• Smoother migration• Limit innovation as it would need to maintain both v4 and v6 compatibili-ties, thus reducing overall capabilities
Impact on the training needs
N/A
Training offer N/A
Impact that training could
have on scenario
N/A
perfs • Too long term: no one care or an alternative option will be present
inno AGKarlstrasse 45b76133 Karlsruhe
Phone +49 721 91345-50Fax. +49 721 [email protected]
Conclusions and recommendations
www.inno-group.com Slide 41
Devices and products : ~ready ISP offer: late Training offer
Scope comparable to IPv4 one < 50% of IP trainers proposingIPv6
Certification/diploma Quality insurance Motivating factor
Security Lack of knowledge: induce risk New usages: need mass deployments for evaluation Underestimated risk brought by IPv6 enabled devices on IPv4 networks
Conclusions (1/2)
16 June, 2010
www.inno-group.com Slide 42
Governmental support Strong instrument Limited existence in Europe
Prospective Mass deployment within 3/5 years Sharp increase in IPv6 training demand in forthcoming 2 years No foreseen trainers shortage ?
Context Crisis period: cost reduction policies Opportunities: LTE deployment…
Conclusions (2/2)
16 June, 2010
www.inno-group.com Slide 43
International Big players: Cisco, Microsoft, H3C, … IPv6 logo program (IPv6 forum) OECD
Europe European Commission RIPE Initiatives: e-skills agenda, Digital agenda Projects: 6Deploy
National NRENs Tasks forces Member states
Supporters
16 June, 2010
www.inno-group.com Slide 44
Digital agendaAction plan
16 June, 2010
Digital Agenda for Europe action plan Opportunity for IPv6 CurriculaAction 56: Member States to Engage in large-scale pilots financed by the Competitiveness and Innovation Programme
Deployment of IPv6 pilots as transition training platforms. Publicly document all steps of a large scale IPv6 roll-out.
Action 59: Make digital literacy and skills a priority of the "New skills for new jobs" Flagship
Sectors moving to IP (banking, defence, transport, energy ...) part of the "New skills for new jobs" Flagship.
Action 58: Develop tools to recognize and identify competences of ICT practitioners and users
Separate competences likely to interact with the IP layer.
Action 62: Propose EU-wide indicators of digital competences and media literacy
Developed indicators should be able to differentiate IP related competences
Action 66: Member States to promote long-term e-skills and digital literacy policies
IPv6 deployment concerns should be part of national initiatives. Sub-populations specificities for IPv6 transition to be identified
Action 68: Member States to mainstream eLearning in national policies
The development of an IPv6 e-learning program need to be localised and relayed by member states.
www.inno-group.com Slide 45
Recommendation 1/6: Raising awareness and knowledge related to security risks in transitioning phase
16 June, 2010
Objective: • Avoid any disruption in businesses within the transition phase. • Target is to raise awareness and knowledge of decision makers and network managers about the potential security risks that would exist in case of insufficient knowledge.• Leverage on this activity to raise IPv6 knowledge level.Action plan
Item Organisation in action
Beneficiaries
1.1 Set-up a joint communication campaign by relevant institution, in business magazines
OECD, EC, RIPE ... Organisations business level
1.2 Document the risks related to co-existence of IPv4 and IPv6
ENISA IT security managers
1.3 When selling IPv6 enabled products, warn users about the need to be IPv6 skilled for their use, even, if deployment planned in an IPv4 environment
Manufacturers and software providers
IT products users
Mandatory
www.inno-group.com Slide 46
Recommendation 2/6: Make training resources available
16 June, 2010
WishedObjective: • Ensure presence of up to date and high quality on-line training resources• Ease its appropriation by training providers and beneficiaries. • Take advantages from e–learning technology.
Action planItem Organisation in
actionBeneficiaries
2.1 Build upon existing publicly available training resources to set-up an on-line e-learning programme on basic networking knowledge for IPv6
EC procurement IT practitionersTraining providers
2.2 Provide a set of technical tutorials ready for publication to technical magazines.
EC procurement IT practitioners
2.3 Get content adapted to local specificities (language, industrial sectors ...) in line with action N°68 of the digital agenda.
Member states IT practitionersTraining providers
…/…
www.inno-group.com Slide 47
Recommendation 2/6: Make training resources available
16 June, 2010
Wished
2.4 Develop hands-on remote access labs NRENAcademics
IT practitionersTraining providers
2.5 Maintain a directory of training providers and training resources
EC procurement IT practitionersTraining providers
2.6 Develop blended learning from this e-learning tools availability
Training providers
IT practitioners
2.7 Encourage the development of these activities in large-scale pilots co-financed under CIP (see Digital agenda action 58)
European CommissionMember states
Member statesIT practitionersTraining providers
www.inno-group.com Slide 48
Recommendation 3/6: Get training courses being recognised
16 June, 2010
WishedObjective: • Recognise a certification (academic diploma or industry certificate) scheme ensuring a minimum level acquired knowledge and training quality.
Action planItem Organisation in
actionBeneficiaries
3.1 Set-up an industry working group to define a list of criteria to be met by IPv6 training certification schemes. Publish the list of criteria and the list of certification program known to meet these criteria.
European CommissionMember statesIndustry
Certification authoritiesIT practitionersTraining providers
3.2 When recruiting IP practitioners having to deal with the network layers (including sockets programmers), request certified IPv6 skills.
HR departments
…/…
www.inno-group.com Slide 49
Recommendation 3/6: Get training courses being recognised
16 June, 2010
Wished3.3 When procuring new equipment, software or services related to IP layer, follow the RIPE 501 requirements, including the request to ask for people being professionally trained in the tendering organisation
Procurement departments
3.4 Select certified training courses and get your training being recognised by a diploma or a certification.
Training beneficiaries
Training providersTraining beneficiaries
3.5 Get your training being certified and propose your trainees to evaluate the acquired knowledge by passing a diploma or a certification
Training providers Training providersTraining beneficiaries
www.inno-group.com Slide 50
Recommendation 4/6: Ensure seamless transition
16 June, 2010
Nice to haveObjective: • End-users should not notice any difference when being transitioned form IPv4 to IPv6.
Action planItem Organisation in
actionBeneficiaries
4.1 Include IPv6 consideration in actions N° 66 of the Digital agenda
European Commission
SMEs
4.2 Launch information campaign to the customers basis, before mowing the network to IPv6 so that people know something happened on the network, in case the see any disruption
ISP Internet users
4.3 Ensure that sold product will provide a seamless transition to IPv6 and warn users in case any procedure should be followed to move to IPv6.
Manufacturers and software providers
End-users
4.4 Train hot-lines staff to handle IPv6 related requests
ISP Internet users
www.inno-group.com Slide 51
Recommendation 5/6: Monitor progresses made
16 June, 2010
Nice to have
…/…
Objective: • Monitor development of IPv6 skills so to adjust policies when needed.
Action plan
Item Organisation in action
Beneficiaries
5.1 Include IPv6 concerns in the eSkills initiative European Commission
Policy makers
5.2 Ensure that competences connected to the IP layer can be identified in the indicators frameworks being developed (See digital agenda actions 58 and 62)
European CommissionLabour organisations (ISCO ...)
Policy makers
5.3 Include skills and training availability in the monitoring of IPv6 deployment
European Commission
European Commission
www.inno-group.com Slide 52
Recommendation 6/6: Getting prepared for the future
16 June, 2010
Nice to have
…/…
Objective: • Develop sector specific courses to cover the one embracing IPv6 (automotive industry, the energy networks, the cloud computing... )• Use this to increase overall IPv6 competences
Action plan
Item Organisation in action
Beneficiaries
6.1 Include IPv6 consideration in actions N° 59 of the Digital agenda
European CommissionMember states
Industry
6.2 Ensure people (R&D and industrialisation) defining your next generation network products are trained to the use of IPv6
Industry Industry
6.3 Prepare all resources of the value chain to the IPv6 roll-out in product (example: smart meter or TV installers ...), hotline
HR departments Industry
Thank you!
http://www.training4ipv6.eu
Fabrice Clari, [email protected]+33 4 92 38 84 19+33 6 19 64 46 97
Franck Le Gall, [email protected]+33 4 92 38 84 18+33 6 30 03 54 20