iPECS UCS P4

Apr, 2014 Ericsson-LG Enterprise

Contents

￭ Value Proposition

￭ Product Position

￭ Specification

￭ UCS Mobile for Android

￭ UCS Mobile for iOS

Value Proposition

A Single point of business communication and collaboration

￭ One vendor solution ￭ No H/W server and No installation

– Built-in UCS server in UCP

￭ High quality video conference and sharing – 6 party video conference for desktop UCS client users – Document, desktop, application sharing

￭ Rich Presence & Instant messaging – Phone presence, Instant Message – Personal status based on schedule

￭ Mobile Client – IM/Presence/ Video communication for smart phone & touch screen phone – Video call is supported different from other competitors

￭ Integration with MS outlook calendar / contact – Click to call from Office application – For UCS client users, easily Click to Call from MS Outlook Contac List and other applications

Product Position

UCS Standard for SMB & UCS Premium for LME

100

400

30,000

2,400

200

Standard UCP 100 UCP 600 UCP 2400

600

Registration

Concurrent User

CM P5.5

Premium UCP 100 UCP 600 UCP 2400

15,000

Specification

￭ Server Requirements – Hardware

• Intel Corei5 or higher, 4GB RAM(Minimum Requirements) • Intel Quad Core 2.4 Duo 2 G, 4G RAM More (3,000 Concurrent login) • Minimum 1GB free space HDD • 100Mbps NIC

– Operating System • Windows Server 2008 SP2 or later • Windows Server 2008 R2 SP1 or later • Windows Server 2012 or later

￭ Desktop Client Requirements – Hardware

• Intel Core2 Duo 2.8 or higher (Normal UCS Operation : Voice Call, Presence, IM, etc) • Intel i3 or higher (Special UCS Operation : Point 2 Point 4CIF Video call) • Intel i5 or higher (Special UCS Operation : Multiparty Video call) • 2 GB Bytes of DRAM (2GB required for 4CIF usage) • 200 M Bytes of HDD storage

– Operating System • Windows XP / Windows Vista / Windows 7

UCS Server

Two types of Server

￭ UCS Premium – External UCS server – Advanced features and

collaborations

￭ UCS Standard – Built in UCS Server in UCP – Cost saving for H/W server & OS – Zero installation

Call Server

UCS Server

Phone UCS

Desktop Client

UCS Desktop

Client

UCP UCS Server

Phone

UCS Standard .vs. UCS Premium

Features Standard Standard Call Control Premium Premium

Call Control

Supported System UCP UCP P1, CM P5.5

Max Registration 100/200/400 UCP: 100/600/2,400, CM: 15,000

Concurrent Login 100/200/400 UCP:100/600/2,400, CM:2,400(Single), 15,000(Multi)

Presence O O O O

Presence registration 50 50 200 200

IM (1:1)xN (1:1)xN (1:N)xN (1:N)xN

Audio Call O - O -

Video Call O - O -

Click to call O O O O

Call Control O O O O

Visual Voice Mail O O O O

Audio Conference Manager O O O O

Supporting Active Directory - - O O

Outlook synchronization Contact Contact Contact/Schedule Contact/Schedule

MS Exchange Integration - - O O

Organization chart - - O O

6-Party Video Conference - - O -

Collaboration - - O O

Mobile client (Android, iOS) O O O O

UCS P3 .vs. UCS P4

Category Feature

UCS 3.0 UCS 4.0 (Premium)

Desktop Mobile(And) Desktop Desktop w/o Voice

Mobile (iOS/And)

Soft-Phone

Voice Call Single & Multi Single & Multi Single & Multi X Single & Multi

Video Call Single Single Single X Single

Multi Video Conference 6 parties X 6 parties X X

Call-back/through & VCC mobile available X X X O O

* Advanced Call Control (Blind Transfer, Voice Mail Transfer) X X O O X

UC

IM / SMS Multi Multi Multi Multi Multi

Presence O O O O O

Personal schedule O X O O X

Personal Outlook O X O O O

Audio Conf Manager O X O O X

* Add-on Conference, Conference Room O X O O X

Presence-based Call Routing O X O O X

Collaboration

App/Desktop Sharing O X O O X

Whiteboard O X O O X

Web Pushing / File transfer O X O O X

Organization chart O X O O X

Active Directory X X O O X

Exchange Server schedule X X O O X

Integrated Presence

￭ Instant decision on reachability by status color following traffic signal ￭ Save time and cost to connect with available people ￭ Integrated DND which block UCS and Phone at the same time

Messaging

Instant Messaging, SMS and Note

￭ IM(Instant Messaging) – Various chatting mode

• 1:1, 1:N, Ad-hoc, Meet-me – Inviting others by drag & drop – Packet encryption by AES

￭ SMS(Short Message Service)

– Send and receive text message to other internal iPECS system users or external SMS users*

￭ Note

– Leave a note for offline UCS user

* iPECS system must support fixed line SMS

Audio Call

Various features related with receiving call ￭ Call popup

– Display caller’s information based on CID

￭ Outlook popup – Display caller’s contact information in Outlook

based on CID

￭ Call memo – Noting important information during a call

Click to Call

Easy dialing in web and Windows application

￭ Capturing numbers by mouse dragging ￭ Call in the Quick Call Control Bar or the Call Assistance

1 2

Call Control

Call control in bound desktop phone on UCS desktop client

￭ Most call control function can be executed by one click or drag & drop - Answer / Drop / Deny / Transfer / Hold / Park

Example: Call Transfer

UCS Desktop

Client

iPECS

1 2

Visual Voice Mail

Easy retrieval of voice mail through GUI

￭ Automatic synchronization with UVM ￭ Non serial access to a message ￭ Supporting in desktop client and mobile client

Audio Conference

GUI Based Audio Conference Manager

￭ Based on built-in audio conference system ￭ Easy conference building by graphical user interface and drag & drop ￭ Features for conference control

– Invite, Remove, Mute, Changing master, Record

Add member (Drag & Drop)

UCS Account Creation and Maintenance

Automatic user creation & Synchronization from Active Directory

￭ User creation only one time in PBX ￭ Maintain the information consistency with Active Directory

Active Directory iPECS UCS

Server

Periodic Synchronization

Automatic update

Mass data generation

Outlook Synchronization

Synchronization with MS Outlook contact and schedule

￭ Contacts registered to Microsoft Outlook are synchronized to iPECS UCS users’ Private Directory.

￭ If Private option is activated, the schedule is not opened to the shared users from the UCS

￭ Easy dialing phone number on MS Outlook contact

Import Contacts/Schedule from Outlook to UCS

Synchronize contacts/Schedule from UCS to Outlook

or Export contacts/Schedule from

UCS to Outlook

MS Exchange Server Integration

More precise schedule synchronization with Exchange Server

￭ Outlook schedule synchronization w/ or w/o UCS Login ￭ Option 1 : integration with local MS Outlook client ￭ Option 2 : Synchronization between Exchange server and UCS Server

UCS Server

UCS Client

MS Outlook Client

UCS Scheduler

Scheduler

UCS Server

UCS Client

MS Outlook Client

UCS Scheduler

Scheduler

Exchange Server

Options 1. Options 2.

Organization chart

Easy retrieval of colleagues

￭ Hierarchy tree view in organization table ￭ Member’s presence status ￭ Relocation of member view table ￭ Member view table customization ￭ Member sort by IM, phone status etc. ￭ Immediate organization refresh manually ￭ Periodic organization update by time

setting ￭ Searching user by text

Member view table

Organization table

Video Conference

Build face to face conference at anytime and anywhere

￭ Maximum 6 party, 8 group video conference ￭ Video Resolution

– QCIF, CIF, VGA, 4CIF(704x480/576) ￭ Ad-hoc Conference ￭ Meet-me conference and e-mail notification ￭ Application sharing during conference ￭ Remote monitoring, Still shot, Recording ￭ Presentation mode(1:32)

Collaboration

More effective and productive work with others

￭ File Send

￭ Program sharing – Application sharing

• Sharing documents, spreadsheets, presentations and drawing in real time

– Desktop sharing • Share desktop screen with other UCS users

￭ Web push

– Share web page address with other UCS users

￭ Whiteboard – Share drawings and free-form text

UCS Mobile for Android

Mobile client for Android

Specification ￭ Hardware

– Android Mobile Phone – Network : Wi-Fi – Front camera : For video call – LCD resolution : 800 * 480 – LCD mode : Landscape/portrait – SD Card : For camera/gallery and package

download

￭ OS – Android 2.3 and 4.0

￭ Login Account – Up to 5 account user

￭ Presence – IM status, phone status, video status – Max 200 user – Shared user, local contact user, LDAP user

￭ IM(Instant Messaging) – P2P – Ad-Hoc

￭ SMS/Leave a Note ￭ Audio Call

– G.711, G.723 – SRTP – MICM: Required for voice call & group

call

￭ Video Call – CIF, QCIF, H.263 – 1:1 (Can’t join in presentation mode)

￭ Recent Logs – Can save in user storage – Max 200 logs (Limited for performance)

Main Screen

Optimized UX for Android users

Presence

Same presence icon with UCS Desktop client

Call

Extension call on the road

￭ IP Call based on WiFi or 3G/4G data ￭ Video call in CIF resolution(352x288)

Messaging

Instant Messaging, SMS and Note

￭ IM(Instant Messaging) – Packet encryption by AES

￭ SMS(Short Message Service)

– Send and receive text message to other internal iPECS system users or external SMS users*

￭ Note

– Leave a note for offline UCS user

* iPECS system must support fixed line SMS

VVM (Visual Voice Mail)

Easy retrieval of voice mail through GUI

￭ Automatic synchronization with UVM ￭ Non serial access to a message ￭ Supporting in desktop client and mobile client

1. Input destination phone number and press ‘Callback’ button in UCS mobile client. 2. UCS mobile client sends the destination phone number over https. 3. User receives call from iPECS System. 4. The iPECS system interprets the destination number.

– dials out over its PSTN connection with Least Cost Routing(LCR)

Call Back

PSTN iPECS System

Send destination number.

1

2

3

4

Call Source number

Call Destination number

￭ Using when the quality of data network is not enough to call ￭ Save money for international call or long distance call

3G/4G call PSTN call Data send

1. Input destination phone number and press ‘Call Through’ button in UCS mobile client. 2. UCS mobile client sends the destination phone number over https. 3. UCS mobile client calls access number. 4. The iPECS system interprets the destination number.

– dials out over its PSTN connection with Least Cost Routing(LCR)

Call Through

PSTN iPECS System

Send destination number.

1 2 3

4 Call Destination number

￭ Using when the quality of data network is not enough to call ￭ Open one number to the customer

Call to iPECS System

3G/4G call PSTN call Data send

One Touch VCC(Voice Call Continuity)

Call continuity by one touch button without redial

￭ Change call environment only from WiFi to 3G/4G call

UCS Mobile for iOS

Mobile client for iPhone

Specification ￭ Hardware

– iPhone 4, iPhone 4s, iPhone 5

￭ OS – iOS 6.0, iOS 7.0

￭ Login Account – Up to 5 account user

￭ Presence – IM status, phone status, video status – Max 200 user – Shared user, local contact user, LDAP user

￭ IM(Instant Messaging) – P2P – Ad-Hoc

￭ SMS/Leave a Note ￭ Audio Call

– G.711, G.723 – SRTP – MICM: Required for voice call & group

call

￭ Video Call – CIF, QCIF, H.263 – 1:1 (Can’t join in presentation mode)

￭ Recent Logs – Can save in user storage – Max 200 logs (Limited for performance)

Main Screen

Optimized UX for iPhone Users

Presence

Same presence icon with UCS Desktop client

Call

Call using extension number on the road

￭ IP Call based on WiFi or 3G/4G data ￭ Video call in CIF resolution(352x288)

Messaging

Instant Messaging, SMS and Note

￭ IM(Instant Messaging) – Packet encryption by AES

￭ SMS(Short Message Service)

– Send and receive text message to other internal iPECS system users or external SMS users*

￭ Note

– Leave a note for offline UCS user

* iPECS system must support fixed line SMS

VVM (Visual Voice Mail)

Easy retrieval of voice mail through GUI

￭ Automatic synchronization with UVM ￭ Non serial access to a message ￭ Supporting in desktop client and mobile client

Call Back

1. Input destination phone number and press ‘Callback’ button in UCS mobile client. 2. UCS mobile client sends the destination phone number over https. 3. User receives ring back from iPECS System. 4. The iPECS system interprets the destination number.

– dials out over its PSTN connection with Least Cost Routing(LCR)

1

￭ Using when the quality of data network is not enough to call ￭ Save money for international call or long distance call

PSTN iPECS System

Send destination number. 2

3

4

Call Source number (3G/4G call)

Call Destination number

3G/4G call PSTN call Data send

Call Through

1. Input destination phone number and press ‘Call Through’ button in UCS mobile client. 2. UCS mobile client sends the destination phone number over https. 3. UCS mobile client call access number. 4. The iPECS system interprets the destination number.

– dials out over its PSTN connection with Least Cost Routing(LCR)

1

￭ Using when the quality of data network is not enough to call ￭ Open one number to the customer

PSTN iPECS System

Send destination number. 2 3

4 Call Destination number

Call to iPECS System through 3G/4G call

3G/4G call PSTN call Data send

One Touch VCC(Voice Call Continuity)

Call continuity by one touch button without redial

￭ Change call environment only from WiFi to 3G/4G call

Etc

Backward Compatibility in LIK

￭ Upgrade from UCS P3 to UCS P4 Premium – Features supported in only UCP are not activated – Supported Features : New UI/GUI, MS Exchange Server Integration, UCS

mobile client for iPhone ￭ Schedule

– LIK P6.2 (‘14.2Q)

LIK P6.2

UCS P3

UCS P4 Premium

UCS P3 Desktop Client

UCS P3 Mobile Client for Android

UCS P4 Desktop Client

UCS P4 Mobile Client for Android

UCS P4 Mobile Client for iPhone

upgrade

Feature table

Features UCS P4 Premium UCS 4 Premium for LIK P6.2

Supported System UCP P1 LIK P6.2

Max Registration UCP: 100/600/2,400 2,400

Concurrent Login UCP:100/600/2,400 2,400

Presence O O

Presence registration 200 200

IM (1:N)xN (1:N)xN

Audio Call O O

Video Call O O

Click to call O O

Call Control O X

Visual Voice Mail O X

Audio Conference Manager O X

Supporting Active Directory O O

Outlook synchronization Contact/Schedule Contact/Schedule

MS Exchange Integration O O

Organization chart O O

6-Party Video Conference O O

Collaboration O O

Mobile client (Android, iPhone) O O

License

￭ Standard Call Control license can be upgraded to Standard ￭ Premium Call Control license can be upgraded to Premium ￭ Standard license can be used as Standard Call Control license ￭ Premium license can be used as Premium Call Control license ￭ Standard Call Control license can be used together with Standard license ￭ Premium Call Control license can be used together with Premium license ￭ Standard licenses can not be used together with Premium licenses. ￭ Users can use a UCS Mobile license for Android or iPhone

Standard Call Control

Standard Premium Call Control Premium UCS Mobile

(Android/iPhone)

Upgrade