ipecs lik brochure lg nortel

8/12/2019 IPECS LIK Brochure LG Nortel

1/10

http://www.lg-nortel.com

LG-Nortel Co.Ltd.

GS T ower,679Yoksam-dong,Kangnam-gu,Seoul,135-985,Korea

Copyright2008LG -NortelCo. Ltd. Allrightsreserved.

Informationinthisdocumentis subjectto changewithout

notice. Thisdocumentisfor informationpurposeonly.

Unified Communications U Can afford

Uni


2/10

iPECS

platfo

er co

betw

LG-Nortel's iPECS isthe IP communicationsolutiondeveloped withsmalland medium sizebusinessinm ind. Them od-

ulartype fullydistributed IP architecture, richsetof easyto usefeaturesand broad rangeof optionalapplicationshard-

wareand softwaremake iPECS theobvioussolution

foryourbusinesscommunications.

Conten tsC O M P O N E N T S

S O L U T I O N S

S P E C I F I C A T I O N S

07

08

09

11

13

14

16

17

18

19

20

21

LIK

LIP 8000 s er ies

UCS

NM S

WIT 300H E / U MS

Phontage / Ez -ATD

Trans parent c onnec t iv i ty for the B ranc h of f ic e, H ome O f f ic e and Bus ines s t r av e ler

O ne- look management o f r emote branc h deploy ments w i th s ec ure s urv iv able netw ork ing

Improv ed produc t iv i t y and qu ic k er dec is ion mak ing improv e bus ines s

Adv anc ed feature s uppor t improv es c us tomer c are

Mobi l i t y , a too l for the C o mpet i t iv e Edge

Enhanc ed Bus ines s Sui tes through O p en Telephony In ter fac es

As anSM

ductivity. i

enhancing

iPECS UCS

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3/10

iPECS Call Server is at the heart of the iPECS

platform. This highlyreliable purpose-built server

controls and maintainscommunications between

end-points and shared network resources. You

can select the Call Server to best meet your needs

based on the size of the business from 20 to 500

users. Modular type iPECS Gateways, which

easily connect to the call server over anyIP net-

work, interface to an array of resources including

analog, digital and SIP connectionsboth for trunk

and extension side. The simp le modular structure

yields flexible configurations and installations to

meet your businessneeds now and in the future.

The C allServer makes available anextensive set

of telephony features . From basics (Hold,

Transfer, etc.) to more advanced features(L east

Cost Routing, Incoming call

Distribution, SIP trunking,

etc.) you can easily

accessfeatures and resources, often through a

single button on your terminal. iP ECS offers an

array of terminals so each user has the right

communications tool for the job. Select from any

of the LIP-8000 series desk-top phones, DEC T

over IP, iPEC S Wireless LAN phones, P C and

PD A Virtualphones, SLT or standard SIP terminals

as appropriate for each user. Even digital phones

from your legacy LG-N ortel system can be

employed.

The iPEC S CallS erver isa platform

for a range of communication

applications designed to

improve employee productivity

and enhance the customer call-

ing experience. Ez-Attendant

improvesAttendant call handling

; U nified Messaging speedshan-

dling voice, FA X and e-mailmes-

sages; U nified Communication Solution (UC S)

combines voice, video and messaging under a

single user interface. In addition, iPEC S

Application Integration Message (AIM ) as well as

M icrosoft standard TAPI let both LG -Nortel and

3rd pa rtyap plications combine to deliver a seam-

lessoverall communication solution for your small

to mid-size business.

LIP 80 00 series IP Ter

LIP-8024240 x 56 LCD 4 lines

3 soft keys

Navigation key

Full duplex SPK

24 flexible buttons

10 fixed buttons

Wideband Codec

Triple color LED

Ring/MW indicator

2nd hub pot(10/100

802.3af PoE

Optional Bluetooth/

LIP-8040L240 x 144 LCD 9 lines

3 soft keys

Navigation key

Full duplex SPK

10 flexible buttons (LCD)

10 fixed buttons

Wideband Codec

Triple color LED

Ring/MW indicator

2nd hub pot(10/100T)

802.3af PoE

Optional Bluetooth/DSS

LIP -8048DSS

48 LED flexible buttons

Paper underlay

Triple color LED

External power supply

12 pin connector

Max. 4 cascading

LIP -801212 LED flexible butt

Paper underlay

Triple color LED

Power feeding

from IP Phone

12 pin connector

Max. 2 cascading

iPEC S includesa wide varietyof user desk-top ter-

minals. The LIP 8000 series includes four (4)

phone models and 3 types of DSS Consoles to

provide a solution tailored to the needs of each

user. From the LIP -8004D basic lobbyphone to

the Executive LIP -8040L, the LIP -8000 terminals

are sim

learn to

operatio

navigat

HD qu

usersc

LIK, iPECS Call Server and Gateway

CO M PO NENTS C O M PO NENTS


4/10

Conference

I.M.

Presence

Client

Client

Client

Collaboration Unified

Messaging

I.M. ICR

IP PBX /Call Server

Presence(V/D)

UCS, Unif ied communicat ion for small andme dium s ize bus iness!

iPECS UCS is a PC based application, which

operates in conjunction with the iPECS Call

Server. iPEC S UCS Server simplyintegratesallof

your modes of communications into a single

graphical user interface. Supporting access by up

to 600 simultaneously, iPECS U CS expandsand

enhancesthe communication servicesof iPE CS todramatically improve business productivity and

customer responsiveness. In addition to the rich

voice services available from the iPEC S LIK , UC S

users are provid ed access to a wide range of

video, text and grap hic collaborative and messag-

ing services.

Unlike other UC solutions, iPEC S UC S is designed

asa Single Server Solution. All the functionalmod-

ules, IM , Video C onference, Shared and Private

directories, IC R, etc., are included in a single serv-

er application, improving performance, lowering

costs and reducing maintenance. Additionally,

traffic analysis of the various UC S functionsper-

mits the communication manager to easilyanalyzeuse of each module and adjust the environment

appropriately.

Services available include 32-party voice and 6-

party video conferencing , Business purpose

instant messaging, Application sharing and

M ulti-party call recording, C omprehensive pres-

ence information, Individual Call R outing and

more. Employing a simple intuitive graphical user

interface, the UC S has access to both private and

shared Schedules. Userscan easily accessthe

central UCS database or company's Active

Directory via LDAP.

Further, U CS o perates and synchronizes with

major personali nformation management applica-

tions and databases such as Outlook, ACT!,

Goldmine and Excel. The user interface is highly

flexible and can be customized to address the

needs of the individual user. A s an IP solution,

UC S overcomesgeographicallimitations, allowing

access to services and databases of the UC S

Server while in the office or on the road.

COMPONENTS


5/10

NMS, M ulti s ite m anagem ent tool for iPECS

iPEC S Network Management Solution (NMS) is a

powerfultool for managing fault information, moni-

toring real time status, maintai ning call statistics

and databases of multiple iP ECS appliances.

iPEC S NM S is a Web based application so that

communication managers access NM S via

Internet Explorer from any remote PC. Providing

services for up to 1,000 iPECS Call Servers,

iPEC S NM S employs standard SNM P (Simple

Network M anagement Protocol) to identify and

"trap" eventsshould a problem occur.

E-mail fault notification assures the network

manager is informed of predefined events and

faults on a real-time basisso unusualconditions

can be addressed before they become service

affecting.

With iPECS NM S, communication mangers can

review real-time status of alldevices and chan-

nelsassociated with a Call Server, with fault events

highlighted for quick identification. N M S m aintains

a database of all Call Servers and permits direct

access to each server's Web Admin function for

remote adds, moves and changes. Instead of

accessing the Web admin of each Call Server and

dealing with multiple site IDs and passwords, the

manager can download or upload multiple sys-

tem databases or upgrades to software

through NM S with a few mouse clicks.

iPECS NM S monitors and stores call traffic and

SMDR statistics from each registered server.

Analysis of call (SM DR ) and traffic statistics are

presented in both graphical and tabular formats

and to be used for resource planning of the corpo-

ration. Select stations, lines, time interval, etc. to

isolate the reporting you need.

HTTP

SNMP+LGNorte

l

Proprietaryprotocol

Standard SNMP Agent

NMS User(Web Browser)

NMS Server(SNMP Manager) MFIM (NMS Agent)

LIK System Device

COMPONENTS


6/10

Phontage, Desk top o

LG-Nortel's Wireless LAN terminal, WIT-300HE,

implements an IEEE standard 802.11b wireless

interface with full access to iPEC S featuresand

resources. Set-up a network of WiFi A ccess

Points (A Ps) for an in-building wireless solution.

Users that need to be mobile in the building or

campusroam freely. D uring a call, the WIT 300HE

locates and uses the closest AP, even changing

AP s while you roam f or eamless wireless com-

munications.

The mobile phone-like operation means users

quicklylearn operation of the WIT -300HE without

needing to read lengthy user manuals. Users ben-

efit from mobile accessto all iPEC S features and

resources as wellas WIT-300HE specific features

like calculator, phone book, etc. all with the gor-

geous fullcolor screen.

UMS, Unified M ess aging So lut ionThe iPECS UM S (Unified M essaging Solution)

employsthe latest M icrosoft Telephony application

development environment to combine advanced

Automated Attendant and Voice Mail functions

with UMS and Desktop Call Control to enhance

voice messaging services. Voice M ail, Fax and e-

mails are available from anymed ium; a voice mes-

sage can be attached to an e-mail so the user can

listen to voice messageswhile browsing e-mail.

The T ext-to-Speech option permits automated

reading of e-mails; call the Voice M ail and have e-

mails read over the telephone. Callers receive the

recorded Auto Attendant message and are routed

with the caller's input. Should the called party be

unavailable, the caller is passed to Voice M ail

where a voice message can be left. Once the

message iscomplete, UM S notifiesthe user. T he

Desktop Call Control letsusersdefine notification

preferences as wellas manage and access their

voice mailbox.

iPEC S UM S supportsup to 16 simultaneousvoice

pathsand 4 FA X channels, and is compatible with

a range of e-mailprotocolsincluding POP 3, SM TP

and IM AP 4 assuring the widest possible inter-

operability. If your e-mailsupportsIM AP 4 protocol,

messages are automatically synchronized

between the UM S and e-mail servers, so you

need only manage one set of messages. Like all

iPEC S components, UM S is simple to administer

and maintain through a Web based connection

and user friendlyGU I.

Ez-ATD, PC based A t

iPECS Phontage isa software base communi-

cation tool using a PC or P DA to link the opera-

tion of an on-screen multi-button telephone with

other communicationsrelated PC applications. All

the featuresof the traditionaliP ECS multi-button

phone are available to the user aswell as 2 party

callrecording. In addition, a Phonebook database

with links to the user's PIM (PersonalInformation

M anager), providespop-up windows for incoming

caller identification. iP EC S P hontage users can

employ

manag

the des

multi-pa

Sharing

view an

While P

munica

platfor

mobile

iPEC S ez-Attendant application simplifiescall han-

dling for your Attendant. T he powerful ez-

Attendant capabilities and superb GU I improve

efficiencyof the A ttendant. Attendants manage

incoming calls with a simple click of a mouse.

ez-Attendant links to local and corporate data-

bases (MS Outlook, Access, ACT, Goldmine)

so the answering position is able to greet callers

knowin

Attenda

viewsth

In addit

guage

menus

the Loc

iPEC S

WIT-300HE, Prop rietary W ireless IP Term inal

CO M PO NENTS C O M PO NENTS

M ajor Specifications802.11b Wireless LAN IP phone

Size: 122mmX46.3mmX24.1mm

65K color graphic LCD (QVGA)

Weight: 98 grams w/battery

Standby/Talk-time 50hrs/4hrs

Mobile like operation

Coverage : 200m open field, 50m indoor

WEP 64bit & 128bit


7/10

Transparent c onn ec t iviHom e O f fice and Busi

Businesses of all sizes are more geographically

dispersed with small and home officesneeding to

communicate asa single business. The distrib-

uted intelligent architecture is highly scalable to

600 channelsin a single system and iPEC S mod-

ular appliances and IP Phones deployanywhere

an IP network is available.

Interconnect multiple offices over the WAN in a

transparent Network and achieve seamless

communications under control of a single central

Call Server. All features of the central Call Server

are available to all elements of the network while

you optimize your communications costs, remote

gateways and automatic LCR tablesprovide toll

by-pass. In larger environments or with existing

LG -No

Networ

system

Today's

nizesth

in term

employnessco

up on

tively c

With th

userss

to a ho

termina

iPEC S.

ipLDK Family

MFIM 300Local Mode

LIK/MFIM600Acve Mode

LIK/MFIM600Standby Mode

Standby PowerSupply

SOLUTIONS


8/10

Improved business proqu icker dec is ion m akin

Collaboration is more than a hot-button, enhanced

productivity, faster decision making, and improved

customer care mean improved performance for

your small to mid-sized business. iPECS UCS

deliversthe benefits of organizational collaboration

at a price affordable to the SM B. U se iPECS U CS

Client to share and review the latest budget analy-sisor salesbrochure with all concerned partiesat

once. Everyone gets the same message and

decision response time improves.

iPEC S U CS Shared Schedules and D irectories

make it simple to schedule a conference call

with up to 32 voice or 6 video users. In iPECS

UC S Scheduler create a shared group schedule

with O u

room a

pantsa

ference

your co

Presen

UC S u

K now

anothe

messag

let's yo

league

other in

fixed lin

One- look m anagement o f rem ote branchdeployments with secure survivable networking

M anaging corporate communication systems can

be complex and managing multiple systems can

easilybecome a communication manager's night-

mare. iPECS Web Admin acts to control all

assigned appliances and terminals through a sin-

gle admin and maintenance interface in the Ca ll

Server. Without suffering from primitive command

strings, managers access all management fea-

turesof iPEC S via an intuitive Web GUI. The same

GU I is employed for theStation User Portal where

users can quickly enter speed numbers, forward

callsor activate, IndividualC allRouting (ICR ).

iPEC S N M S addresses the multi-site communica-

tion manager needs "Centralized Management"

. N M S monitorseach iPEC S server using standard

SNM P (Simple Network M anagement Protocol) to

log and "trap" events, including fault history. When

automatically notified, the communication manag-

er simplylogs-in asan N M S client using a web

browser. The Web based NM S client displays

real-time status screens high-lighting alarm and

fault events. The N M S client has access to the

Web admin of each iP EC S server for one-look

management with calland traffic statisticsscreens

for historicaland billing use.

For those criticalapplications, iPEC S provides full

redundancy options for power supply, call server

and remote site WA N connection failure. Include a

back-up iPEC S C all Server and power supply

module; should the main server or power module

fail, the back-up immediately takes control of the

system without damaging on going conversation.

You can even equip remote sites with a local

iPEC S server; should the WAN connection to the

main office fail, the local server takes over opera-

tion for uninterrupted communications. Equip the

remote site with an optional second power mod-

ule for seamlesspower back-up.

Securityand Q uality of Service (QoS) should be a

major concern in any networked environment.

iPECS implements IPSec and SRTP , a well

known security standard for the internet, to

encrypt data in the IP pack ets using advanced

encryption techniquesand tunneling to hide the

real packet destination. T o assure the highest

Q oS, iP ECS components support the standard

DiffServ pre-tagging and 802.1 p/Q VLA N tech-

nology.

SO LUTIO NS SO LUTIO NS


9/10

Advanced feature sup p

From basic direct call routing to advanced Caller

ID based routing, iPEC S handles your important

customer calls quickly and effici ently.

Programmable hunt groups let you define how

best to handle customer calls. Ring multiple

phones at one time in a R ing group or set-up a

basic CallCenter using ACD .

Assign an ACD Supervisor to monitor the real-

time statusof the group from their iPEC S phone

display, act to oversee and assist group agents

and activate alternative routing during high volume

call periods. A gents login from any available

phone. ACD statistics report basic group and

agent performance on-demand or at regular inter-

vals. Applying Caller Controlled Routing, callers

can rou

announ

advanc

to route

Use Ca

calls. C

the acc

origin, la

Once t

proces

the cal

press o

about l

operatio

M ob ility, a too l for the C om pe t it ive Edg e

M obilitycan be a critical need for the competitive

business. iP ECS offers an arrayof solutions from

wide-area mobile phone integration to in-building

mobility with WiFI or IP-DEC T to address your

mobility requirements. With iPECS Mobile

Extension service, callersonly need to remember

one number. No matter where you are, iPE CS

routes the call to your office extension and regis-

tered mobile phone at the same time. Y ou canalso make calls from your mobile phone using

iPEC S resources and features available at your

office extension. Major call featuresare supported

from the mobile including Ca ll transfer, R ecall,

Hunt calls, etc.

If you need to roam throughout your facility or

campus and maintain communications, iPEC S

offers both WirelessLA N and D ECT technologies.

Using a network of WiFi standard Access points,

the iPEC S wirelessLA N phone, WIT-300HE, has

accessto the fullcompliment of iPEC S functionali-

ty while on the move. As you move, the WIT-

300HE automatically locates the most appropriate

AP in the network to maintain a call. T he iPEC S

IP-DECT in-building mobilitysolution is built on

LG -Nortel's DEC T base station (GD C-400B). Basestations connect to the exclusive iPEC S wireless

management interface to create coverage zones.

Within these zones, users of the highly functional

GD C-400H wirelessD ECT handset gain accessto

iP EC S features and resources without having

capacity limitation other than system maximum

capacity. With seamless handover, during a call,

usersroam freelythrough-out the DEC T coverage

zone and the Call Server automatically maintains

the connection while the handset moves from

base station to base station. Because both DEC T-

400H and WIT-300HE employmobile phone-like

operation and simple GU I, userswill quicklyenjoy

the manyb enefitsof either of these solutions.

Your traveling employees are always out-of-touch

with the office. P hontage and U CS Client let the

road warrior transparently access iPE CS any-

where there isan internet connection. Call others

in the office, place and receive outside callsj ust

like while in the office. And, use the conference

and collaboration capabilitiesof the U CS Client to

enhance productivityw hile on the road.

LIK

Phontage PDA

InternetPSTN

PhontageDesktop

LIP-8000

GDC-400B

GDC-400HIP-DECT

UCS Client

WIT-300HE

MobileExtension

Mobile

SO LUTIO NS SO LUTIO NS


10/10

Max Channel No.

Max Trunk Channel

Max Station Channel

Built in Trunk

Built in SLT

Built in VoIP ch.

Built in VM ch.

VM recording time

PFTU

BGM

Local SurvivabilitySystem Redundancy

DESCRIPTION

*License code required for channel activation

**No of available channels using G.711

50

42

50

4 CO

2

4(8**)

6

270min

1 port

1 Int. + 1 e

YesNo

MFIM50

Gateway Module

Main Cabinet, Enhanced

PSU

1U RMB

DHLD *1

WHLD

LIP-Phones

LIP-DSS

ITEM

230/

265.6

230/

38.3

146/

280/

235/

97/

HEIGHT

Description

No. Channel

Codec type

Memory size

ITEM

96M

System requirements

Enhanced Business Su i tes th rough O pen Te lephonyInterfaces

LG -N orte l Appl icat ion Partners

Your business system needs open interfaces to

support applications designed for your business

processesand communications. iPEC S supports

standard SMDR, traffic reports and iPECS AIM

(Application Integration M essaging). iPEC S AIM

includessupport for the M icrosoft standard teleph-

onyapplication interface , T AP I 2.1, and adds sup-

port for 3rd partyapplicationsto control proprietary

messaging. With proprietary messaging 3rd party

developers can enhance functionality and interac-

tion between their externalapplication and iP ECS .

CTI software for LG-Nortel iPECS I P telephone system: Oficeperator, PhoneMonitor, TAPI Client, MobileLink, Basic &Extended Calendar Package

Miralix... www.miralix.com

Modular type full business solution suite: CyDesk, CyConsole, CyCall, CyQ, CyReport, CyRecord, CyLive

Cytrack... www.cytrack.co.au

Optimus aims directly to the SMB market in concert withthe LGN IPB line: Advanced Call Center solution designed specifically for the award-winingLG-Nortel PBXs

Aspire... www.aspirecct.com

Unique solution offerings for small & medium sized business: CTI Server, CONNECT2, faxserver, Skypetophone

Empixevolve... www.empixevolve.com

SO LUTIO NS SP ECIFICATIO NS

ipecs lik brochure lg nortel

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