ip pbx system for small and mid-sized business€¦ · s-series pbx is a next-generation ip pbx...

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S-Series PBX is a next-generation IP PBX phone system designed and optimized to meet communication needs of small and medium sized business. S-Series PBX is an affordable, scalable and reliable unified communication platform which provides not only basic traditional PBX functions, but also many advanced features including auto-attendant, interactive voice response (IVR), conference bridge, call recording, call detail records (CDR), automatic call distribution (ACD), voice mail to email and many more.xxxxxxxxxxx Based on industry standard SIP protocol, S-Series PBX can be easily integrated with various hard & soft IP phone, VoIP gateway and analogue telephone adaptor (ATA) to form a complete IP based phone system. With S-Series PBX, branch offices in multiple locations, home or mobile workers, all can be easily connected together to work virtually as within single office through internet or corporate VPN network.xxxxxsxxxxxxxxxxxxxx Benifits IP PBX System for Small and Mid-Sized Business Affordable – a cost-effective IP PBX solution for remote office and branch office. Scalable – supports up to 500 extensions and 120 concurrent calls. Flexible – supports up to 24 analogue trunk ports, and triple T1/E1. Cost Saving – free intra-network calling among geographically dispersed offices. Productive –enable mobile workforce to connect to the PBX as if they are in the office. Effective – single network for voice, fax and data, thus ease cable management. Interoperable – asterisk based, thus ensure its interoperability with other SIP devices. Overview IP

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Page 1: IP PBX System for Small and Mid-Sized Business€¦ · S-Series PBX is a next-generation IP PBX phone system designed and optimized to meet communication needs of small and medium

S-Series PBX is a next-generation IP PBX phone system designed and optimized to meet

communication needs of small and medium sized business. S-Series PBX is an affordable,

scalable and reliable unified communication platform which provides not only basic

traditional PBX functions, but also many advanced features including auto-attendant,

interactive voice response (IVR), conference bridge, call recording, call detail records

(CDR), automatic call distribution (ACD), voice mail to email and many more.xxxxxxxxxxx

Based on industry standard SIP protocol, S-Series PBX can be easily integrated with

various hard & soft IP phone, VoIP gateway and analogue telephone adaptor (ATA) to

form a complete IP based phone system. With S-Series PBX, branch offices in multiple

locations, home or mobile workers, all can be easily connected together to work virtually

as within single office through internet or corporate VPN network.xxxxxsxxxxxxxxxxxxxx

Benifits

IP PBX System for Small and Mid-Sized Business

Affordable – a cost-effective IP PBX solution for remote office and branch office.

Scalable – supports up to 500 extensions and 120 concurrent calls.

Flexible – supports up to 24 analogue trunk ports, and triple T1/E1.

Cost Saving – free intra-network calling among geographically dispersed offices.

Productive –enable mobile workforce to connect to the PBX as if they are in the office.

Effective – single network for voice, fax and data, thus ease cable management.

Interoperable – asterisk based, thus ensure its interoperability with other SIP devices.

Overview

IP

Page 2: IP PBX System for Small and Mid-Sized Business€¦ · S-Series PBX is a next-generation IP PBX phone system designed and optimized to meet communication needs of small and medium

Auto-attendant (AA)OperatorCall HoldCall Transfer (Attended/Blind)Call Pickup Call Waiting Call Forward (All/Busy/No Answer) Call ParkingThree Way ConferencingOn-demand Recording Caller IDBusy Lamp Field (BLF)Blacklist Callback Conference Bridge Time based routing

Dial by Name DISA (Direct Inward System Access) DID (Direct Inward Dialing) Distinctive Ringtone DND (Do Not Disturb) Follow Me Intercom/Zone IntercomPaging/Zone Paging Mobility ExtensionRing Group Route by Caller ID Speed Dial Spy/Whisper Spy/Barge inVoicemail Message Waiting Indicator (MWI)Voicemail to Email

Voicemail Forwarding IVR (Interactive Voice Response) Call Queue Auto Call Recording (option)FAX (T.38) Fax to EmailCall Detail Records (CDR) Music on Hold MyTwins (Double System) Call Restriction (PIN User)System Redundancy Skype Integration (Skype Connect) Video call supportSMS FeaturesInter-branch calling Microsoft Lync Integration

IP PBX Feature

Application Diagram

Page 3: IP PBX System for Small and Mid-Sized Business€¦ · S-Series PBX is a next-generation IP PBX phone system designed and optimized to meet communication needs of small and medium

Conference Bridge

The conference bridge of S-Series PBX enables

voice conferencing of up to 10 participants in one

or more conference rooms. User access PIN code

can be used for security purpose and conference

admin wi l l have the r ights to cont ro l the

conference.

Call detail records (CDR)

It is able to track and report call details, e.g. call

time, call recipient, length of call etc, for all

incoming and outgoing calls per extension.

Moreover, you may export the data as file for

further analysis or report purpose.

Call recording

Auto call recording is a great way to keep tabs on

your business operations, reduce legal risks to

your company and potentially meet industry

compliance criteria. This powerful feature allows

the system to record all calls made from and to the

extensions of the PBX. The recordings could be

stored on an external USB storage or internal hard

disk, and can be searched and managed easily by

web UI at any time.

Microsoft Lync/OCS Integration

After integrated with Lync Server/OCS, S-Series

PBX a re ab le to conduc t mutua l i n te rna l

communication with Lync clients. Lync Server's

users will have access to the routes of S-Series PBX,

which makes S-Series PBX work as a PSTN or SIP

gateway.

Intra-office connection

With S-Series PBX, employees in multiple offices

can call each other by direct extension calling. You

may also do call transfer and call forward between

offices to eliminate any communication boundary.

Most important, all your voice traffic is routed

through Internet or existing corporate data

network, thus huge long distance cost can be

saved.

Auto attendant with IVR

Auto Attendant (AA) allows companies to save

money and eliminates manual receptionist tasks.

Auto-attendant supports dial by name, scheduled

greeting and transferring incoming calls to

different extensions. S-Series PBX also features an

Interactive Voice Response (IVR) system, enabling

the user to segment the organization by building

an IVR tree and record separate messages for each

department. Incoming calls are routed to the IVR

and callers can navigate through the different

options in the tree.

Direct inward dialing (DID)

For T1/E1 digital trunk, DID service enable S-Series

PBX to route the call directly to the desired

extension within the organization based on dialed

destination number. Therefore, each extension can

be reached by its own direct line number without

the need for an operator or attendant.

Voicemail

S-Series PBX provides complete voicemail system

which allows users to receive, answer and manage

their phone messages from any phone, either

internal or external. Voicemail to email function

will forward voicemail as attachment to your email

address if you are not at office.

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Page 4: IP PBX System for Small and Mid-Sized Business€¦ · S-Series PBX is a next-generation IP PBX phone system designed and optimized to meet communication needs of small and medium

Billing System

Billing system caters for the billing solution needs

of S-Series PBX. Flexible rate settings and detailed

records make it extremely easy for enterprise to

monitor charges, spot misuse, and enhance

efficiency.

Hotel Module

Hotel module empowers S-Series PBX users to

intuitively manage the booking and check-in and

check-out of customers, check status of each room,

offer mini-bar service and run personalized billing

reports, and more daily operational tasks in hotels

and other hospitality environments.

S-Series PBX Client

S-Series PBX client is a windows application

coordinated with S-Series PBX that connects your

PC and IP Phone to perform call handling and

messaging operations.

Music on hold (MOH)

You can easily upload any favorite music, MP3 or

WAV files, and decide which one to be played when

a call is put on hold.

Redundancy

Two S-Series PBX could be optimized for use as a

failover system which could provide rapid failover

in the event of system failure. Once the active

server failure is detected, all the telephony would

be switched to the standby server automatically.

Thus the downtime was kept to an absolute

minimum to ensure the normal operation of all the

functions for users.

Tele-workers support

S-Series PBX provides the ability to make calls from

your mobile phone or laptop by connecting the

user to the phone system. Take advantage of your

mobile data plans and save on the cost of your

mobile calls by leveraging the PBX features.

Call Restrictions

You can restrict calls to specific destinations per

user. This allows you to specify who has the rights

to make long distance and international calls.

System Highlights

● Full PBX functionality

● Full SIP and IAX2 support

● All-in-one embedded system

● Up to 500 users & 120 concurrent calls

● Up to 24 analogue & 3 T1/E1 trunk ports

● Voicemail and voicemail to email

● Auto-attendant and IVRs

● Call recording

● Conference Bridge

● Call details records (CDR)

● Phone provisioning

● Integrated firewall

● Web admin and user Portal

● Multi-language support

● Video calls support

● Fax to email

● Support Skype for SIP

● Microsoft Lync Integration

● API for CRM integration

● System redundancy

● USB for external storage

Add-on Modules

Page 5: IP PBX System for Small and Mid-Sized Business€¦ · S-Series PBX is a next-generation IP PBX phone system designed and optimized to meet communication needs of small and medium

Models and SpecificationsS50 S100 S300

S50 S100 S300

50 100 (up to 200 ) 300 (up to 500 )

25 30 (up to 60) 60 (up to 120) *

8 16 24

8 16 24

4 6 6

- 2 3

50 100 100

5000 min (expandable)

Yes Yes Yes

Yes Yes Yes

Yes Yes Yes

SD Card SD CardSD Card & 2.5 inch SATA

HDD

- 1 1

AC 100 - 240V50/60HZ 0.6A max

34 x 21 x 4.4 44 x 25.2 x 4.4 44 x 25.2 x 4..4

1.48 kg 2.5 kg 2.6 kg

2.1-18.5 W 5.5-41.2 W 6.2-59.1 W

Models

Users

Max Concurrent Calls

Max Analog Ports

Max BRI Ports

Max E1/T1/J1 Ports

VoIP Trunks

Protocol

Mounting

Power Consumption

Environment

T.38 Fax

Hot Standby

App Center

External Storage

Transport Protocol

Codec

Phone Provisioning, LDAP

DTMF

LAN

WAN

IP Services

Voicemail

Firewall

Max Cellular Ports

Operation Range: 0°C to 40°C, 32°F to 104°F;Storage Range: 20°C to 65°C, 4°F to 149°F;

Humidity: 10-90% non-condensing

1U Rack-mount

10000 min (expandable)

AC 100 - 240V 50/60HZ 1.8A max

SIP (RFC3261), IAX2

UDP, TCP, TLS, SRTP

In-band, RFC4733, RFC2833, SIP INFO

USB

Power

Size (L x W x H) (cm )

Weight

G711 (alaw/ulaw), G722, G726, G729A, GSM, Speex,ADPCM, iLBC, H263, H263P, H264, MPEG4

1 × 10/100/1000 Mbps

1 × 10/100/1000 Mbps

Static IP, DHCP, VPN, Firewall, VLAN, DDNS, PPPoE, QoS, Static NAT, STUN

Page 6: IP PBX System for Small and Mid-Sized Business€¦ · S-Series PBX is a next-generation IP PBX phone system designed and optimized to meet communication needs of small and medium

www.eware.com.hk

Eware Networks Limited

Tel: + 852 25650165Fax: +852 25651775Email: [email protected]

IP Phones

Accessories

Mobile Devices

iPhone iPad Android

IP Door Phone Analog Telephone Adapter Headsets

Video Conference Systems Video Phone IP Conference Phone

Expansion Module Wireless Headset Adaptor IP DECT Phone

SIP-T48G SIP-T46G SIP-T42G SIP-T41P

SIP-T29G SIP-T27P SIP-T23G SIP-T21P E2