ip expo 2009 - enhancing the virtual pc experience - wednesday 7th october - 13.50 - 14.20

VMware View – enhancing the virtual PC experience

Richard Flanders

Group Manager – Product Marketing

VMware

Copyright © 2009 VMware, Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws. VMware products are covered by one or more patents listed at http://www.vmware.com/go/patents.

Agenda:

Why is the User-Experience so important?

VMware View Overview and Background

Questions?

PCoIP – Why a new protocol?

Other elements of the View solution


The IT Spending Market Landscape for 2009

Developed market IT spend declines 8% in 2009 & emerging market growth of 3% = 5% decline overall globally.

However, 72% of CIOs plan to fund initiatives focused on reducing operating expenses, including personnel costs.

January 11, 2009Goldman Sachs Global Investment Research US Technology Strategy: Independent InsightIT Spending Survey: Mapping 2009

This is the 44th issue in our it spending survey series. Our survey panel is made up of 100 managers with strategic decision-making authority at multinational fortune 1000 Companies.


OS

DEVICES

USERS

APPS

Compliance

SLA

Budget

Security

Challenges in the desktop space:

VMware, Inc.

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The Desktop Dilemma

Personalized Desktops that follow themFlexible access anywhere using multiple devicesDesktop Biz Continuity & Disaster RecoveryLegacy, Win32, Web apps work well togetherRich Application Interface

User Requirements

Personalized Desktops that

follow them

Flexible access anywhere

using multiple devices

Desktop Biz Continuity &

Disaster Recovery

Legacy, Win32, Web apps

work well together

Rich Application Interface

User Requirements

Manage disparate desktop images easilyManage explosion in multitude of devicesProvide secure, continuous access to desktops, appsManage Legacy, Win32 and Web appsLow management costs

IT Requirements

Manage disparate desktop images easilyManage explosion in multitude

of devicesProvide secure, continuous access to desktops, appsManage Legacy, Win32 and Web appsLow management costs

IT Requirements

Personalized Desktops that follow themFlexible access anywhere

using multiple devicesDesktop Biz Continuity & Disaster RecoveryLegacy, Win32, Web apps

work well togetherRich Application Interface

User Requirements

Manage disparate desktop images easilyManage explosion in multitude of devicesProvide secure, continuous access to desktops, appsManage Legacy, Win32 and Web appsLow management costs

IT Requirements

Personalised Desktops that follow themFlexible access anywhere using multiple devicesDesktop Biz Continuity & Disaster RecoveryLegacy, Win32, Web apps work well togetherRich Application Interface

User Requirements


Operating System

Run different operating systems side-by-side

Run legacy Win32 apps next to web 2.0 applications

Move OS, apps, desktop to different devices

Separate user data and settings into a universally accessible VM

Virtualisation is the solution to this dilemma:Virtualisation enables Isolation, Encapsulation & Mobility!

Enterprise App

VMware Virtualization


Unified Access

VMware View 3: Integrated Solution

Clients

View Manager

View Composer

ThinAppApplications

Offline Desktop

VMware Infrastructure 3

Virtual Desktops

Includes: VI3 Enterprise, View Manager, View Composer, ThinApp and Offline Desktop (Experimental)


Single Management

Platform

Unified Access

Thin App

Application Virtualization

Offline Desktop

(Experimental)

AnywhereMobility

What does VMware View 3 include?

EnhancedExperience

Remote User

Experience

View Composer

Storage Optimization

Hassle Free Printing

Virtual Printing

VMware View 3

VMware View Manager 3


Management

Meeting the Challenges of the Desktop head-on:

Streamlined and Simplified Desktop Management

Benefits

Improved Security and Compliance

Improved End User SLAs and Desktop Business Continuity

Reduced Desktop Maintenance and Support Costs

Lower Costs

$

FlexibilitySecurity


Where do customers use VMware view?

Disaster Recovery and Business ContinuityProvide continuous availability of desktops by making high availability and disaster recovery solutions more cost-effective, simpler, and more reliable.

Desktop Replacement Replace traditional PCs with centralized virtual desktops for better control and efficient management. End users have flexibility.

Desktops as a Secure ServiceEliminate the need for moves, adds or changes. Allow third parties to access corporate applications in secure, controlled way.

Focused SolutionsOffshore development: giving developers control while keeping IP in data center. Platform migration: providing access to, e.g. from Vista to XP and vice versa. Application compatibility resolution. Mergers and acquisitions.


Case Study: Huntsville HospitalBusiness Challenges

Quickly and easily provision desktops to the users

Lower Cost of PC Management

Satisfy HIPAA requirements

Access desktop anytime, anywhere using multiple devices

Desktop Disaster Recovery

SolutionVMware View deployment ( Carts on wheels)

SAN Storage, Blade Servers (60 desktops/blade)

Why VMware View?Payback period: 7 months for all 1600 desktops

Rapid provisioning: <15 mins to provision

Desktop Business Continuity solution for doctors

Flexible secure access to sensitive data

“We’re in the process of opening a new emergency room at the hospital. Because of the critical nature of the computing environment, it has to be up and running extremely quickly. With VMware View, instead of having to buy 150 PCs and fully configure them, we’re going to roll out 150 thin clients, connect them to their pre-configured hosted virtual desktops, and be on our way.”

Tony Wilburn,

Network Specialist,

Huntsville Hospital


Case Study: NEC

“While it once took not only a substantial amount of effort but also two or three months to deploy new software, it is now possible for this to be accomplished in a matter of just a few hours.”

Susumu ShimanoSr. Manager, MIS Division

Business ChallengesReduce operational costs

Increase security

Desktop tasks were time-consuming

SolutionVMware View and NEC Virtual PC Center

Why VMware View?3 Support staff for 12,000 desktops

TCO cut by 46%, admin tasks reduced by 1/3

Software deployment time reduced from 3 months to a few hours

Zero data left on thin clients

20,000 desktops to be deployed by end of '09


Agenda:



Questions?




The VDI user-experience is crucial!

Desktop virtualisation projects need to deliver these elements of the user-experience:

Easy-to-use connection interface at first log-on – the user should simply have to enter username and password

A user-experience that mirrors that of the full PC as closely as possible

The ability to view video, flash applications and embedded html content without noticeable degradation of image or performance

The ability to integrate other convergent devices, e.g. softphones, within the virtualised PC instance

Some VDI projects fail to gain acceptance within customer environments because they do not deliver these elements of the user-experience.


So how does VMware overcome the “user challenge”?


Agenda:



Questions?




VMware View Vision – why PCoIP?

To provide a display protocol suitable for all users,

from the Task Worker to the Designer


IllustrationDesign Professionals

Professionals Researchers Mobile Workers

Remote Workers Call Centers Administrative & Clerical

Custom ProgramsInstall Requirements

Office Applications“Administrator Intended Applications”

From the Task Worker to the Designer:

Task Worker Knowledge Worker Power User / Designer

Progressive Build Example using PCoIP:Perceptually Lossless, Built over a few framesHigh quality picture Lossless text. 1 – 3 bits/pixel

LosslessBuilt as BW permitsLossless pictureLossless text5 – 15 bits/pixel

Initial Image, Low BW and latency, Grainy pictureLossless text. 0.2 – 0.5 bits/pixel


So what does PCoIP offer View users?

VMware PCoIP:

Broadest coverage of use cases and deployment options:Uncompromised user experience

Single protocol fit for the Task Worker to the Designer

VMware-developed protocol through co-development with Teradici, which is a leading innovator in the VDI space

Designed for the LAN and the WAN

Flexible software and hardware deployment options


When will the PCoIP protocol be available?

The PCoIP protocol is currently in Beta stage and will be released as part of the next version of View.


Agenda:



Questions?




What other elements of VMware View contribute to the overall business

case?


Updated

View Composer: Storage Optimization and Image Management

Lowering Overall Storage CostsUp to 90% reduction

Manage 1000s of desktops

Streamline Desktop ManagementVery Quick Provisioning

Simplified updating, patching and upgrading while retaining user settings

Guarantees that updates are applied to every desktop


Problem: Tightly coupled relationships between OS, Applications and Data.

Symptoms:Application conflicts and issues with “badly behaving applications”

Inability to deploy all required applications to specific desktop image

Expensive application compatibility testing with large testing matrix

Operating System

Application Application

ThinApp: Application Management through Virtualization

App Files App Files

Solution: VMware application virtualization to decouple applications and data from the OS


Operating System


ThinApp: Application Management through Virtualisation

FeaturesDecouples applications & data from OS

Agent-less architecture

Wide platform and application support

Plugs into existing Application Management tools

BenefitsReduces Storage Costs

Minimizes desktop images to be managed

Streamlines application patch updates

Allows multiple versions of applications to be used

VOS VOS

sandbox

Operating System


sandbox

App Files App Files


View Manager


Offline Desktop (Experimental): Anywhere Mobility!

Enables end-users to check-out their hosted Virtual Machines to a local physical computer for a full user experience

Enables administrators to extend security and encryption policies of the centralized virtual desktops to the end-user’s local computer

Centralized Virtual

Desktops


View Manager


Offline Desktop (Experimental): Anywhere Mobility!

When checked out – the virtual machine has a “heartbeat” back to the datacenter allow administrators to deactivate if necessary

When the user checks-in, only the delta is checked in

Centralized Virtual

Desktops


View Manager: Virtual Printing

Driver Free Printing: No Installation and Maintenance of printer drivers

All printers automatically available

Minimize network utilization with advanced print stream compression

High quality printing even over WAN connections View Client View Client


Virtual Desktops


View Manager: Unified Access

Leverage View Manager’s secure connection brokering capability for other platforms accessible by RDP

Terminal Servers

Blade PCs

Physical PCs

Load Balancing of multiple Terminal Servers

Monitoring and auditing within View Manager

Blade PCs

Terminal Servers

Physical PCs


Summary of VMware View:

Streamlined Desktop and Application Management

Reduced Desktop Maintenance and Support Costs

Improved End User SLAs and Desktop Business Continuity

Improved Security and Compliance

Summary of Benefits


Questions please?


Thank You for your time.

ip expo 2009 - enhancing the virtual pc experience - wednesday 7th october - 13.50 - 14.20

Technology

vmware view manager

desktop replacement

desktop space

desktopsbladewhy vmware

vmware view overview

view solutionquestions

web apps work

offline desktop experimental