ip communications training 7921. getting to know your handset directory services settings line view...
TRANSCRIPT
![Page 1: IP Communications Training 7921. Getting to Know Your Handset Directory Services Settings Line View Battery Indicator Signal Strength Soft Keys Send Button](https://reader036.vdocuments.us/reader036/viewer/2022070400/56649ebc5503460f94bc4824/html5/thumbnails/1.jpg)
IP Communications Training
7921
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Getting to Know Your Handset
Directory
Services
Settings
Line View
Battery Indicator
Signal Strength
Soft Keys
Send Button
Power/End Button
Navigation Pad
Earpiece
Charging/Ringing/Message Waiting Indicator
Microphone
Mute
Volume
Application Button Extension
Headset Connector
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Getting to Know Your Base
Speakerphone
Microphone
Charging LED
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Placing a Call with HandsetPlacing calls:
1. Type the number and press the Send Button
2. Press and hold the Speakerphone Button then dial the number and press the Send Button
Send Button
Speakerphone Button
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Placing a Call On BasePlacing calls:
1. Type the number and press the Send Button
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Dialing the Number
Inside Calls: Dial the 4 digit extension number
NOTE: Use *ext to dial VM directly
Outside Calls: Dial “8” + the number
Emergency Calls: Dial 911 or 8911
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Answering an Incoming Call
To Answer an incoming call:• Answer using
Earpiece/Microphone:– Press the Send Button
• Answer with the Speakerphone:– Press and hold the
Speakerphone Button– Press the Send Button
• To take a call off Speakerphone, press and hold the Speakerphone Button
Send Button
Speakerphone Button
Earpiece
Microphone
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Ending a Call
• Press the End Button
End Button
Speakerphone Button
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Soft KeysExample: Soft Keys
To access Soft Keys: •Press the right Soft Key button
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Examples of Soft Keys
• New Call Soft Key will enable a new call
• The End Call Soft Key will end a call
• The Redial Soft Key redials the last dialed number
• Transfer Soft Key will enable you to transfer a call
• Confrn Soft Key allows three way calling
• Hold will place a call on hold• Resume will continue a call that
was on hold
Soft Keys
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Features Buttons
• There are four features buttons located on your IP Phone:– Services – Can be set up by customer preference– Directory – Allows each user to see Missed, Received and Placed Calls as
well as look up phone numbers in the Corporate Directory– Line View – Displays Line Options of Your Phone– Settings – This is where users can change their Ring Type and the contrast
on their IP Phones
Line View
Settings
Services
Directory
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Retrieving Voice Mail
If the phone light is lit red, then that means you have a new, unheard message
To retrieve your new message or access your voicemail:
• Press and hold the message button (#1 key), and follow the prompts
• Press the Message Soft Key and follow the prompts
Message Indicator
Message Button
Message Soft Key
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Using the Information Key
– Press ? by pressing the center navigation button
– Make your selection you wish to know more about
– To end:• Press the End
Button
Center Navigation Button
End Button
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Phone Screen Icons
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References
• Quick Reference Guide:
• http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/ip_phones/7921/4.0/english/reference/guide/qrc7921.pdf