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Social Infrastructure Industrial IC

T Solutions

TOSHIBA REVIEW Science and Technology Highlights 2016

Social Infrastructure Industrial ICT Solutions

Next-Generation Solutions for Smart Manufacturing and Intelligent O&MApproaches represented by Industry 4.0

and the Industrial Internet aimed at realizing smart manufacturing, intelligent operation and maintenance (O&M), and transformation of industrial structures through the use of information and communication technology (ICT) and IoT technology across the industrial value chain have been attracting much atten-tion in recent years.

There are three keys to the success of these efforts: (1) collection of more detailed data using IoT technology to understand how a product is manufactured and used; (2) synchro-nization of the collected IoT data with end-to-end business data to reproduce a product lifecycle in the digital world; and (3) visualiza-tion, analysis, and feedback and feedforward to the real world using these data.

In order to support customers’ efforts to process these innovation activities, Toshiba has released the Meister Series consisting of four solutions: Meister IoT, Meister DigitalTwin, Meister Visualizer, and Meister Analysis. The Meister Series provides edge-rich computing solutions using our unique algorithms that support data collection and real-time data processing, digital reproduction of product life cycles, and big-data analysis.

Drawing on our manufacturing expertise, advanced underlying technologies, ICT, IoT, and manufacturing technologies, as well as global open partnerships, we will continue to expand the lineup of our solutions to assist each manufacturing company in the realization of next-generation manufacturing.

Dig

ital w

orld

Data usage

Data lake

Data collection

AnalysisAnalysis

LearningLearningVisualization analysis

Machining Assembly Inspection Working Stop Alert

Working Stop Alert

Real-time & detailed

Feedback Real-time & detailed

Feedback

Big-data analysis for manufacturing

Meister Analysis

Visualization for connected factoriesMeister Visualizer

Data lake for manufacturing

Meister DigitalTwin

PLC, CNC Gateway

Interface Agent Agent Agent Agent Agent AgentRFID Sensors

Product manufacturing Product utilization

Edge-rich computingMeister IoT

O&MProductionProcurementDesign & development

Machining Assembly Inspection

Gateway

Real

wor

ld

PLC: programmable logic controller

CNC: computer numerical control

RFID: radio-frequency identification

Overview of Toshiba next-generation manufacturing solution

IoT Architecture for Smart Connectivity to Create New ValuesThe Internet of Things (IoT) will help service

providers to create new values such as asset optimization, product operation optimization, lifecycle cost reduction, and product value enhancement. In order to assist such busi-nesses in their operations, Toshiba is offering the Toshiba IoT Architecture consisting of an IoT common framework and a service busi-ness framework.

The chip-to-cloud (C2C) platform incor-porated into the IoT common framework is designed to assist in making things smart and connected via the network. This platform provides network connectivity by means of the SmartEDA open and smart middleware. SmartEDA, which runs on edge devices and gateways, provides automatic device registration, data collection, and device management functions.

Furthermore, our C2C platform provides an “edge-rich computing” environment in which users can run various algorithms on edge devices and gateways, including event detection algorithms based on threshold comparison, pattern recognition algo-rithms, and any other user-defined algorithm.

The service business framework is responsible for back-end tasks. It provides new payment schemes such as pay-per-use and pay-per-performance in the form of software as a service (SaaS) and reduces the initial investment and operating costs of users.

By leveraging our system-on-chip, embedded system, and other leading-edge technologies, we are focusing on the develop-ment of image recognition, speech recognition, data analysis, and other edge-rich computing solutions.

Device Gateway Cloud system Browser

Application Application UI (screen parts, tools)

IoT service

Web API Web APIAPI APISensor Data

analysisDevice

managementData storage and

managementAgentsoftware(device)

Agentsoftware(gateway)Equipment

DevOpsHW/OS HW/OS Cloud platform

Network

Security

C2C platform

API: application program interface UI: user interface HW: hardware OS: operating system

Data receiver

Deployment for each serviceIoT common frameworkDIII

Functional framework of IoT common framework

Social Infrastructure Industrial IC

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14 TOSHIBA REVIEW Science and Technology Highlights 2016

Meister PLM Providing PLM Solutions to Realize Industry 4.0

In Industry 4.0 scenarios, all processes of an industry are interlinked, integrated, and automated. Industry 4.0 is also characterized by high-mix, low-volume production tailored to meet the specific needs of individual customers.

To realize Industry 4.0, rapid adaptation to diver-sifying user and market needs is necessary. Under these circumstances, product lifecycle manage-ment (PLM) is expected to serve as a solution for the horizontal integration of the entire lifecycle of a product from specification development through quotation, design, and production planning and execution, to logistics and inventory management, sales, and customer service.

Conventionally, solutions for these processes have been provided in separate packages, and a comprehensive and seamless PLM has not been available.

In Toshiba’s Meister PLM, the product data man-agement (PDM) tool communicates and cooperates with an engineering configurator in order to inte-grate all processes from specification development to design. This makes it possible to achieve the required level of productivity to realize high-mix, low-volume production.

Development of new products

Engineering configurator 3D CADCRM CAE, 3D printer,

virtual prototyping

Product specification

3D view

Rough quotation

Product variationsOptional accessories

Candidates for specification values

Creation of specifications Custom design

3D model design

3D model generation

User sales dept./agency

Productionsystem

3D modelsof standard

products

3D modelsof standard

products

Configuration engine

Product configuration

TemplateBOM for BTO

products

OptionalaccessoriesOptionalaccessories

Custom productsCustom products

CADCAD

CADCAD

Meister PLM

CADCADCAD

Batch

Salesconfigurator

Sales system

Range of support of personalized order solutions Range of support of configurators

Automated parametric design of standard and optional accessories

Rule maintenance personnel

E-BOM for product incorporating no custom-designed parts is automatically linked.

E-BOM for product incorporating custom-designed parts

E-BOM

M-BOM

Standardized design units and parts group

Various analyses/prototyping

designed parts

products

3D model ofBTO products3D model ofBTO products

Specification selectionRule definition

selection result

changes

M-BOM: manufacturing BOM

3D: three-dimensional

E-BOM: engineering BOMCAE: computer-aided engineeringCAD: computer-aided design

CRM: customer relationship management

BOM: bill of materialsBTO: build-to-order

Overview of Meister PLM personalized order solution

“eXtreme Design Studio” MVP Development Studio for Business Innovation

In March 2015, Toshiba opened the “eXtreme Design Studio” (XDS) to aggregate resources and co-create new business value with its customers, particularly service owners.

At the XDS, we use an agile development approach cultivated through collaboration with Pivotal Software, Inc. in the United States. The purpose of this approach is to “visualize” the busi-ness ideas of service owners by applying a proof of concept (PoC) through consensus processes. The use of open-source tools to develop, test, and examine services helps to quickly create a minimum viable product (MVP) necessary to test a hypothesis about users’ needs.

The XDS has been utilized in-house for new consensus-based PoC projects in order to better leverage data, provide trial courses on agile devel-opment, and engage in value co-creation with service owners. We will continue to create new user experiences and promote business innovation using the XDS.

Facilities of XDS

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Social Infrastructure Industrial IC

T Solutions

TOSHIBA REVIEW Science and Technology Highlights 2016

High-Speed Distributed Processing Platform Tightly Coupled with Big-Data Technology

Apache(†) Hadoop(†), a distributed pro-cessing framework, is widely used for the rapid processing of large amounts of data. However, it is necessary to transfer data back and forth between a database (DB) and the Hadoop(†) Distributed File System (HDFS(†)) during data analysis because Apache(†) Hadoop(†) can obtain data only f rom the HDFS (†). If the volume of data to be transferred over the network is large, the performance advan-tage of distributed parallel processing is offset by the long data transfer times involved.

To solve this problem, Toshiba has developed a high-speed distributed pro-cessing platform consisting of GridDB and GridData. This platform makes it possible to process data by directly accessing a DB without involving the HDFS(†). As a result, the processing time is reduced compared with that required for the conventional Hadoop(†) system.

Apache Hadoop, Hadoop, Apache, and HDFS are either registered trademarks or trademarks of the Apache Software Foundation in the United States and other countries.

Map phase(data splitting and extraction)

Reduce phase(data aggregation and calculation)

ReduceMap

ReduceMap

High-speed batch processing framework

Map phase(data splitting and extraction)

Reduce phase(data aggregation and calculation)

ReduceMap

ReduceMapHDFS(†)

ExportExport

DB

HDFS(†)

DB

ImportImport

Existing distributed processing technology

Hadoop(†)

GridData

ased calculation)e

e

eworkework

DB

GridDB

Map(data splittin

M

M

High-High

DB

GridDB

RDBRDB

RDB: relational DB

Configuration of high-speed distributed processing platform

RECAIUS Cloud Services Supporting Understanding of Intentions or Situations from Speech or Images to Enhance Human Activities

Toshiba launched its RECAIUS cloud services utilizing speech and images in July 2015, and has been incorporat-ing var ious new services into the RECAIUS lineup since that time.

Speech Viewer, a smartphone app released in September 2015, converts speech to text using our speech rec-ognition technology. It also provides a feature for automatically visualizing keywords extracted from the converted text. This helps users to share informa-tion and communicate in field work. RECAIUS also provides a speech recog-nition function in the form of a platform as a service (PaaS).

In November 2015, we released Speech Creator, a speech synthesis service that can vocalize any text naturally and expressively in 11 languages and provides up to five emotional expressions such as joy and anger. In addition, we launched Speech Interpreter, which recognizes and translates natural human speech; Speech Responder, which understands a speaker’s intentions and responds appropriately; Book-to-Text Editor, which reads out books using speech synthesis mainly for the visually impaired; and Speech-to-Text Editor, which assists in the transcription of meetings and lectures.

We will continue to expand the application of RECAIUS to various services including field work support, book reading, and intelligent speech response for financial operations.

Commercial facilityFactory/building

Automatic recognition of

entry/exit and congestion

Automatic recognition of

entry/exit and congestionororory/ory/bory/bory/buory/buory/builory/buildry/buildiy/buildiny/buildin/buildinuildinguildinguildingildingdingdingnggggg y geeeen y/nt y/eentry/exentry/exit anentry/exit and con tioentry/exit and congestioantry/exit and cong tiony/try/exit and cong tionxit andy exit and cong tionaexit and cong tionexit and con stionstionit and con estionongg ooooon

Rapid automatic translation Rapid automatic translation

Call center Conference

Public facility

From a car Library

oononnnooonnn

Automatic responses even to vague questions

Automatic responses even to vague questions

Financial

Maintenance Factory

LectureText conversion and

summarization of speechText conversion and

summarization of speech

Creation of expressive speech contentsCreation of expressive speech contentsMMMMMMMM

ppppp ontoncononconoconteconh conch cocch cohech coeep ch ceep ch ccpep cheececeeceepepepppe se ve vevee see ssivp essivppres vppresrressivressivressivessespreooofooooof exxf f xf xf exexeooooon ooonnon oon oon ooon oeatttataea ppppppxp pcare

Tweeting and prompt sharing of what one has noticed

Tweeting and prompt sharing of what one has noticed

Overview of RECAIUS cloud services and potential applications

Social Infrastructure Industrial IC

T Solutions

16 TOSHIBA REVIEW Science and Technology Highlights 2016

Customer Information and Billing Management Solution for Deregulated Electricity Retailing Market

In Japan, electricity retailing and market deregu-lation have recently been a focus of attention as the low-voltage market (100 to 200 V) became deregu-lated in April 2016 in addition to the high-voltage market (nominal voltage: 6 kV).

In response, Toshiba has developed a customer information and billing management system using a core system from Hansen Technologies Inc., a company that has experience, know-how, and a proven track record in overseas market deregula-tion. However, since Japan has numerous unique requirements and market-specific features, we have carefully considered all of the requirements and tai-lored our system optimally for the domestic market.

We have a strong background in the domestic high-voltage sector that was already deregulated prior to the low-voltage sector. High-voltage clients also do business in the low-voltage sector. Thus, we are working with these users and strategic partners to create a new business model as well as a system that supports it.

In addition to the electricity market, the gas mar-ket will soon be deregulated in Japan. In response, we are planning to expand our system according to the changes that take place in the energy market.

Agency company

Customers

Billing management

Customer information management

Rates simulation, billing, rate plan management

Customer information and billing management solutionCash

rewards

Customer acquisition

Customerregistration

Informationinquiries

Core systemsOther accounting

systems

Sales, etc.

Switching system

Final reading

Power transmissionand distribution

company

Customer switchingprocess

(Aggregated value)

Portal site, customer management, contract management, credit management, customer switching management, billing and payment management, agency management, cash rewards management, workflow (job assignment and approval)

Customers andprospective customersCustomer master data

Fina

l val

ue

Aggr

egat

ion

engi

ne

Cal

cula

tion

engi

ne

Seasonal Summerrates

Nightrates

Off-peakratesPeak

Off-peak

Timezone

Dayrates

Third-party payment servicesAccount and credit card information managementBilling and clearing agent

Electronic money, convenience store payments, direct debit and credit card payments

Electricity supply-demand

management system

management

and performance managementMarket forecasting

Customer services

management

management

analysis

Overview of customer information and billing management solution

Cloud Service for Reducing Workload of Complex Intellectual Property Management

Toshiba has launched a cloud service for intel-lectual property (IP) management that assists corporate IP management and R&D departments as well as patent offices in the management of inven-tion proposals, application processes, and patent evaluations.

Since the service is provided in the cloud, users can outsource the management of complex IP man-agement systems to reduce their workload. Users can start using the service quickly regardless of the system size. All information on patent and utility model patent applications is managed in the cloud, allowing users and patent offices to easily share such information.

Furthermore, the newly developed cloud service can work in tandem with Eiplaza/DA, our cloud service for automatic classification and analysis based on a Japanese language analysis technology. This combination allows users to search for and analyze publicly known inventions and prior art and to evaluate application procedures and patent maintenance.

Horizontal and vertical mapping

Automatic

IP management department

R&D department

Eiplaza/DA for document

OverseasDomesticPatent search

InternetInternet

IP management cloud service

Trademark management

Patent application management

Design ownership management

managementmanagementPatent expense management

Patent contract management

application management

Overview of IP management cloud service