invitation to tender - national library of sweden · library, uppsala university library,...

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Appendix 1 8 February 2010 137-899-2009 Invitation to tender – framework agreement for digitization robots – through the National Library of Sweden Through a digitalization group within the Swedish library sector, the National Library of Sweden has been tasked with negotiating a framework agreement for the procurement of digitization robots. The following entities are included in the procurement: The National Library of Sweden, Lund University Libraries, Stockholm University Library, Uppsala University Library, Gothenburg University Library and Umeå University Library. This procurement is being conducted as a selective procurement in accordance with the Public Procurement Act (2007:1091), and it has been advertised in the OPIC database, AnbudsJournalen and TED. The specification and any supplementary material are available at www.opic.com or www.allego.se The last day to submit a tender is March 8, 2010. The tenders will be opened at the National Library of Sweden’s secretariat on March 9, 2010, in the presence of two officials. You are most cordially invited to submit an application! With kind regards Karin Jortfelt Purchasing and Procurement Administrator

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Page 1: Invitation to tender - National Library of Sweden · Library, Uppsala University Library, Gothenburg University Library and Umeå University Library. This procurement is being conducted

Appendix 1

8 February 2010 137-899-2009

Invitation to tender – framework agreement for digitization robots – through the National Library of Sweden

Through a digitalization group within the Swedish library sector, the

National Library of Sweden has been tasked with negotiating a

framework agreement for the procurement of digitization robots.

The following entities are included in the procurement: The National

Library of Sweden, Lund University Libraries, Stockholm University

Library, Uppsala University Library, Gothenburg University Library and

Umeå University Library.

This procurement is being conducted as a selective procurement in

accordance with the Public Procurement Act (2007:1091), and it has

been advertised in the OPIC database, AnbudsJournalen and TED. The

specification and any supplementary material are available at

www.opic.com or www.allego.se

The last day to submit a tender is March 8, 2010. The tenders will be

opened at the National Library of Sweden’s secretariat on March 9,

2010, in the presence of two officials.

You are most cordially invited to submit an application!

With kind regards

Karin Jortfelt

Purchasing and Procurement Administrator

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1. PROCUREMENT FORMALITIES .................................................................. 4

1.1. CONTACTS .................................................................................................... 5 1.2. CORRECTIONS............................................................................................... 6

2. DEFINITIONS..................................................................................................... 6

3. SPECIFICATION OF REQUIREMENTS ....................................................... 7

3.1. GENERAL REQUIREMENTS............................................................................. 7 3.1.1. References ............................................................................................... 7 3.1.2. Physical design of the device .................................................................. 7 3.1.3. Surrounding environment ....................................................................... 7 3.1.4. Power supply........................................................................................... 8 3.1.5. Working environment .............................................................................. 8

3.2. REQUIREMENTS FOR IMAGE CAPTURE ........................................................... 9 3.2.1. Operator’s work contribution ................................................................. 9 3.2.2. Image quality .......................................................................................... 9 3.2.3. Book cradle ............................................................................................. 9 3.2.4. Object size ............................................................................................. 10 3.2.5. Manipulation of objects before and after image capture ...................... 10 3.2.6. Manipulation of objects during image capture ..................................... 10 3.2.7. Production speed................................................................................... 11 3.2.8. Cleaning................................................................................................ 11 3.2.9. Uptime................................................................................................... 11 3.2.10. Lifespan of image capture equipment ................................................... 11

3.3. SOFTWARE REQUIREMENTS......................................................................... 12 3.3.1. Managing the digitization robot............................................................ 12 3.3.2. Post-processing of image files............................................................... 12 3.3.3. System software updates ....................................................................... 13 3.3.4. Software updates ................................................................................... 13

3.4. COMPUTER ENVIRONMENT REQUIREMENTS ................................................ 14 3.5. WARRANTY REQUIREMENT......................................................................... 14 3.6. SERVICE AND SUPPORT AGREEMENT REQUIREMENT ................................... 15 3.7. TEST REQUIREMENT.................................................................................... 16 3.8. OTHER REQUIREMENTS............................................................................... 16

3.8.1. Documentation ...................................................................................... 16 3.8.2. Delivery time ......................................................................................... 16 3.8.3. Installation and deployment.................................................................. 17 3.8.4. Training................................................................................................. 17

4. EVALUATION.................................................................................................. 18

4.1. TENDER ANALYSIS ...................................................................................... 18 4.2. EVALUATION .............................................................................................. 18

4.2.1. Criteria evaluation ................................................................................ 20

APPENDIX 1............................................................................................................... 21

DIGITIZATION GUIDELINES FOR PRESERVATION AND ACCESSIBILITY .......................... 21

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APPENDIX 2............................................................................................................... 22

TESTING .................................................................................................................... 22 TONAL REPRODUCTION AND EVENNESS OF ILLUMINATION ........................................ 23 COLOUR CAST AND COLOUR ACCURACY ................................................................... 24 RESOLUTION AND SHARPNESS ................................................................................... 25 OCR ......................................................................................................................... 25 PAGE TURNING AND MOUNTING/FIXATION OF OBJECTS.............................................. 26 APPLICABILITY, USER FRIENDLINESS AND WORKING ENVIRONMENT.......................... 27

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1. Procurement formalities

Type of procurement: Selective procurement in accordance with

Chapter 15 of the Public Procurement Act

(2007:1091).

Ordering entity: National Library of Sweden (KB).

Format: The tender shall be in writing and signed by

an authorized representative of the company.

The tender shall be submitted in a sealed

envelope labelled: ‘Anbud 137-899-2009’. In

addition to a paper copy, the tender shall also

be submitted electronically (as PDF) on a

CD, DVD or USB stick. The file name shall

contain the tenderer’s name and

‘Anbud 137-899-2009’.

Address: The items should be sent to the following

address:

National Library of Sweden

Box 5039

102 41 STOCKHOLM

Sweden

Tenders may also be submitted in person to

the National Library of Sweden’s reception in

Humlegården, Stockholm. For information

about the National Library's opening hours,

please see www.kb.se.

Deadline for application: The tender shall have arrived to the National

Library of Sweden by March 8, 2010. Late

applications will not be considered.

Validity period for the

tender: Submitted tenders are binding for at least four

months after the application deadline.

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Tenderer’s costs: The National Library of Sweden will not

reimburse any costs incurred in conjunction

with drawing up, submitting and following up

the tender.

Language: The tender shall be written in Swedish or

English.

1.1. Contacts

Henrik Johansson

Production Developer

Digital Production Division

The National Library of Sweden

Phone: +46 (0)8 463 44 10

E-mail: [email protected]

Erik Siira

Head of Division

Digital Production Division

The National Library of Sweden

Phone: +46 (0)8 463 42 95

E-mail: [email protected]

Karin Jortfelt

Purchasing and Procurement Administrator

Staff/Finance Department

The National Library of Sweden

Phone: +46 (0)8 463 40 08

E-mail: [email protected]

In the event of inquiries, it is important that tenderers contact the

individuals listed above. If there is a need for clarification, the National

Library of Sweden requests that such inquires are submitted by e-mail.

Written responses to inquiries will be distributed to all tenderers that

participate in the procurement. The response will not state who posed the

query.

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1.2. Corrections

Corrections to tenders during evaluation may only be made to the extent

that they comply with the Public Procurement Act. Clarifications and

supplementary information may be submitted provided that this can be

done without preferential treatment and without limitations to

competition.

2. Definitions

Book cradle – the part(s) of the device that holds the object that is to be

image captured. The book cradle supports the book block and binding to

prevent damage.

Computer environment – the computer environment in which the

digitization robot will work.

db(A) – noise level that is weighted on the basis of the ear’s sensitivity

to different frequencies.

Delivery time – the period of time from the order being received until

completed deployment.

Deployment – transferral of all information necessary for operation, as

well as completed installation, operator training and approval tests.

Digitization robot – an automated scanning device whereby a book

cradle and image capture equipment work as an integrated unit to enable

automatic page turning and image capture of an object. The term

“device” is commonly used throughout this document as a synonym to

“digitization robot”.

Image capture – the process whereby a digital reproduction is created

from an analogue object.

Image capture equipment – the parts of the digitization robot used for

image capture, e.g. a scanner or digital camera and all related equipment.

Installation – assembly of the digitization robot at the user’s premises,

including software installation and connection to the electrical and

computer networks.

Master file – image file that contains the unmodified results (with the

exception of rotations of multiples of 90°) of the image capture.

Opening angle – the angle between the covers of an opened book.

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3. Specification of requirements

Answers can be specified both in tender documentation and in an Excel

sheet. The Excel sheet will be sent by e-mail to all tenderers that

participate in the procurement. All of the posts in the Excel sheet shall be

responded to, but the tenderer may also choose to expand upon and

supplement these points with tender documentation. Requirements that

are labelled with “answer in tender documentation” in the Excel sheet

shall be answered in tender documentation.

3.1. General requirements

3.1.1. References

The tenderer shall submit references from two organizations that use an

equivalent device. Provide name, business and contact data. The

references shall be submitted by email before February 17, 2010.

3.1.2. Physical design of the device

Since the production premises are limited in size, the ordering entities

are interested in purchasing a device that is not too big or too heavy. It

should also be possible to move the device to new premises without

incurring additional costs.

The supplier shall describe the device’s size, weight and mobility.

3.1.3. Surrounding environment

The surrounding environment in which the device will be used can

impact its functionality; for example, heat/cold, relative humidity,

flooring, dust, screening off, lighting, reflections, amount of light, etc.

The tenderer shall describe the conditions that apply for the surrounding

environment.

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3.1.4. Power supply

The tenderer shall describe the requirements for the device’s power

supply in terms of outlets, adapters, power needs etc.

The tenderer shall state if the device requires voltage other than 230

volts.

The tenderer shall state if the device is CE labelled.

3.1.5. Working environment

The design of the device shall enable a good working environment. It

should be possible to place the device in an existing working

environment without disrupting or significantly disturbing ongoing

activities. The ergonomics of the device are very important in terms of

the operator’s health.

3.1.5.1. Ergonomics

The device should not require repetitive movement that can result in

work injuries. The device should not require work postures that result in

excessive or abnormal strain on specific body parts or the body as a

whole. The operator should be able to adjust his or her working posture,

e.g. by being able to raise or lower computer equipment.

The tenderer shall describe how the requirements are met.

3.1.5.2. Noise level

The device’s noise level should not exceed 60 dB(A) (as stipulated in

AFS 1992:10) in the operator’s work area during operation.

The tenderer shall state what the noise level is during operation.

The tenderer shall state what the maximum instantaneous noise level is

during operation.

3.1.5.3. Lighting

If the device uses lighting, the emitted light should contain the red,

green and blue parts of the visible spectrum, emit minimal heat, and

shield the operator from any harmful IR and UV light. Lighting should

be placed so that it does not irritate the operator's eyes.

The tenderer shall describe how the requirements are met.

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3.1.5.4. Heat

During continuous operation, the device should not generate heat to the

extent that the operator’s work or well-being is impacted.

The tenderer shall describe how the requirements are met.

3.2. Requirements for image capture

3.2.1. Operator’s work contribution

The number of tasks that the operator needs to perform before, during,

and after image capture is important for both the quality of the end

product and for possible negative impact on the object. The number of

tasks should be low.

The tenderer shall describe the operator’s work contribution and to what

extent the operator needs to supervise the device while in operation.

3.2.2. Image quality

The digitization robot should enable production of master files that

comply with the “Digitization guidelines for preservation and

accessibility”. The guidelines are attached as Appendix 1.

The tenderer shall describe how the requirements are met.

3.2.3. Book cradle

The book cradle and image capture equipment shall function as an

integrated unit to enable automatic page turning and image capture of the

object. The design of the book cradle should prevent the book and book

block from getting damaged during the digitalization process.

Many of the books that are to be digitalized with the device can only be

opened with angles significantly less than 180° because of old age. Thus,

the digitization robot shall allow image capture to be performed at

opening angles less than 180°.

The tenderer shall describe the book cradle's design.

The tenderer shall state if the device allows image capture to be

performed at opening angles less than 180°.

The tenderer shall state all possible opening angles.

The tenderer shall describe how different opening angles affect

production speed.

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3.2.4. Object size

The range of possible object sizes is important since the ordering entities

would like to digitize large portions of their collections with the device.

Thus, the device should be able to work with objects that vary greatly in

size.

The tenderer shall state the largest and the smallest size, including and

the thickness, of objects that can be image captured in the device. For the

thickness, both absolute measures and the approximate number of pages

shall be stated.

The tenderer shall state the maximum weight of an object that can be

processed.

The tenderer shall describe how object size influences production speed.

3.2.5. Manipulation of objects before and after image capture

The manipulation of objects before and after image capture is important

in terms of both preservation and production. The number of

manipulations to position an object in the device before image capture

should be small. The number of manipulations to remove the object

from the device after image capture should be small.

The tenderer shall describe how objects are manipulated before image

capture commences.

The tenderer shall describe how the object is placed/mounted in the

device.

The tenderer shall describe how objects are manipulated after image

capture is complete.

3.2.6. Manipulation of objects during image capture

The device should carefully fixate, image capture, and automatically

turn the pages of objects. The term ‘carefully’ refers to a process in

which no damage arises or is aggravated as a result of processing –

before, during or after image capture. The term ‘damage’ refers to all

changes in the object’s content, expression and qualities.

The tenderer shall state if the device can carefully fixate, image capture,

and automatically turn the pages of objects.

The tenderer shall describe how the object will be fixed in place during

image capture.

The tender shall describe how books that contain several types of paper

with different characteristics are handled.

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The tenderer shall describe how deviant pages such as foldouts are

handled.

The tenderer shall describe if the device can discover cases in which

several pages are turned at the same time, and, if so, how these are

handled.

The tenderer shall describe if the device can discover loose pages, and,

if so, how these are handled.

3.2.7. Production speed

The tenderer shall state the device’s practical production speed for A4-

sized objects.

The tenderer shall describe how the device’s practical production speed

for A4-sized objects is affected by the age of the paper (i.e. handmade

paper before 1850, machine made paper from circa 1850 and forward,

and modern paper).

The tenderer shall describe how and when image files are transferred to

the user’s computer network.

The tenderer shall describe how the transfer of image files affects

production speed.

3.2.8. Cleaning

Books contain and produce a great deal of dust that can easily be spread

when pages are turned. Thus, it should be easy to discover dust and keep

the device clean.

The tenderer shall describe how cleaning is done and how often the

device must be cleaned.

The tenderer shall state if the device can ascertain if cleaning is needed.

The tenderer shall state if specific equipment is required for cleaning

and, if so, whether such equipment is included in the tendered price.

3.2.9. Uptime

It should be possible to use the device continuously for long periods of

time.

The tenderer shall state maximum continuous uptime.

3.2.10. Lifespan of image capture equipment

The image capture can be performed with different technologies e.g.

DSLR cameras or a scanner. The different technologies mean that the

lifespan of the image capture equipment can vary. The image capture

equipment’s lifespan should be long. It should be possible to repair or

replace the image capture equipment at a reasonable cost.

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The tenderer shall state how many images that can normally be captured

before the whole or parts of the image capture equipment need to be

replaced.

The tenderer shall describe which parts of the image capture equipment

that may have to be replaced during normal use, the cost of these parts,

and any service or adjustments that may be necessary after replacement.

3.3. Software requirements

3.3.1. Managing the digitization robot

The device should generally be managed by included system software. If

necessary, it should be possible to manage the device manually.

The tenderer shall describe how the requirements are met.

The tenderer shall state which image parameters can be manually

modified; for example, image resolution, bit depth, gamma settings,

contrast, black and white points, colour balance, and colour saturation.

3.3.1.1. Image processing functions

It should be possible to use the system software of the device to activate

and deactivate any image processing functions in both hardware and

software.

The tenderer shall describe how the requirement is met.

3.3.2. Post-processing of image files

It should be possible to perform post-processing of image files directly

in the device. It should be possible to perform both automatic and

manual post-processing. Any post-processing software should have an

intuitive and easy to use interface. Post-processing should not affect any

metadata from the image capture equipment.

The tenderer shall describe how the requirements are met.

The tenderer shall describe the functionality of the included post-

processing software in terms of file formats, metadata storage, image

rotation, image de-skewing, perspective corrections, automatic cropping,

colour correction, re-scanning and replacement of recently captured

images, and other functionality.

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The tenderer shall state if it is possible to save two versions of the

image file – the master file and a processed file when post-processing

has been performed internally in the device.

The tenderer shall describe the functionality for any other included

software.

The tenderer shall state how the production speed is affected when

images are post-processed internally in the device.

3.3.2.1. Export to other software

The device should allow master files to be exported and processed in

external software.

The tenderer shall describe how the requirement is met.

3.3.2.2. OCR

After image capture, it should be possible to use OCR to interpret text in

an image.

The tenderer shall state to what extent OCR is integrated into the device

or performed using external software and/or computers.

The tenderer shall state which, if any, OCR software is included with

the device.

The tenderer shall state possible character encodings and export formats

for the interpreted text.

The tenderer shall state whether the OCR software can generate position

information according to METS/ALTO.

The tenderer shall state if a licence is required for the OCR software as

well as the cost for such a licence.

3.3.3. System software updates

The tenderer shall provide information regarding system software

updates on an annual basis, for a minimum of 5 years after the end of the

warranty period.

The tenderer shall describe how the requirement is met.

3.3.4. Software updates

The tenderer shall provide information regarding software updates on an

annual basis, for a minimum of 5 years after the end of the warranty

period.

The tenderer shall describe how the requirement is met.

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3.4. Computer environment requirements

A large amount of material will pass through the digitization robot every

day. This will result in a large number of files that will enter the user’s

system. Thus, it is important that the device functions well within, and

together with, the existing computer environment (PC with gigabit

Ethernet network), and that the device allows for quick, continuous, and

safe distribution of the produced files over the user's network. If the

device requires an external computer, it should be possible for the user

to maintain and administer it.

The tenderer shall state if the device works in a PC environment with at

least a 1 Gb/s Ethernet network.

The tenderer shall state if the device works in a Mac OS X environment

with at least a 1 Gb/s Ethernet network.

The tenderer shall describe the device’s demands on the computer

environment.

The tenderer shall state if an external computer is required for operation

and if such equipment is included in the tender.

The tenderer shall state to what extent the user can maintain and

administrate any external computer.

3.5. Warranty requirement

The warranty period shall begin when the ordering entity approves the

deployment of the device. The warranty shall cover all faults and failures

as regards to material, manufacture, and software. The warranty shall

apply for at least two years. The warranty shall include an annual service

check. It shall not be incumbent upon the ordering entity to verify the

tenderer’s warranty commitment during delivery or deployment. The

warranty shall cover all repair costs for the device. Any costs that are

incurred due to travel or accommodation shall be included in the

tenderer’s warranty commitment.

When service or repairs are necessary under the warranty commitment,

an authorized service technician shall arrive within 48 business hours

after the need for service was reported. An operational shutdown under

the warranty commitment may never last longer than two business days;

if such a situation should nevertheless arise, a replacement device shall

be installed at the tenderer's expense or the tenderer shall compensate the

entire operational shutdown. Compensation will correspond to the device

operator's salary costs.

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A service report shall be written after completed service. The report

shall describe problems and measures. The report shall be sent to the

user within 5 business days of service being performed.

The tenderer shall describe how the requirements are met.

The tenderer shall state whether the warranty commitments will be

fulfilled by a local representative to the manufacturer and if so, how

service and repairs will be distributed between the local representative

and the manufacturer.

3.6. Service and support agreement requirement

The ordering entity wants to sign a service and support agreement for the

purchased equipment. The agreement shall run until further notice with a

three-month cancellation period.

The service and support agreement shall include an annual service

check.

When service is necessary, an authorized service technician shall arrive

within 48 business hours after the need for service was reported. An

operational shutdown, that are not caused by gross negligence by the

user, may never last longer than two business days; if such a situation

should nevertheless arise, a replacement device shall be installed at the

tenderer's expense or the tenderer shall compensate the entire operational

shutdown. Compensation will correspond to the device operator's salary

costs.

Costs for spare parts and travel shall be included in the agreement.

Spare parts shall be available at least 5 years after delivery. The service

agreement should include updates for system software and other

included software. The tenderer shall perform all necessary updates in

close cooperation with the user.

A service report shall be written after completed service. The report

shall describe problems and measures. The report shall be sent to the

user within 5 business days of service being performed.

The tenderer shall specify the terms and conditions for the service and

support agreement.

The tenderer shall state the annual cost for the agreement.

The tenderer shall state whether service and support will be provided by

a local representative to the manufacturer and if so, how the service and

support will be distributed between the local representative and the

manufacturer.

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3.7. Test requirement

The ordering entities would like to test the tendered products during

operation. The tests will include the following aspects:

• Image quality

• Manipulation of objects, with focus on preservation

• Applicability, user friendliness and working environment of the

device

The ordering entities hope to initiate the evaluation as soon as possible to

conclude the tendering process as quickly as possible. Tenderers that are

interested in submitting a tender are asked to provide preliminary

notification of this by February 17, 2010. The ordering entities will

contact the tenderer to determine when and where the evaluation will

take place.

A more detailed description of the tests is available in Appendix 2.

3.8. Other requirements

3.8.1. Documentation

The tenderer shall include documentation for the device in Swedish

and/or English, in the form of both paper hardcopy and in a machine

readable format. The documentation shall consist of:

• User manual for the digitization robot and all included software

• Product specification

• Service and maintenance manual

The tenderer shall describe how the requirements are met.

3.8.2. Delivery time

The device shall be delivered within a maximum of six weeks of the

order being received and confirmed. The tenderer shall, in writing and

within 5 business days of the purchase agreement being signed, inform

the ordering entity of what day the product will be delivered. Delivery

shall be made at the tenderer’s expense.

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The tenderer shall describe how the requirement is met.

Note that this SHALL requirement will be included in the final purchase

agreement. If the requirement is not met, a sum of 0.15% of the purchase

price will be deducted from the purchase price per day (up to a

maximum of 100 days).

3.8.3. Installation and deployment

The tenderer shall install and deploy the device within five business days

of the delivery date. Installation and deployment shall be included in the

tendered price. The ordering entity shall be informed in writing when the

tenderer considers installation and deployment completed. The ordering

entity will inform the tenderer in writing when it has approved

deployment. The ordering entity may choose to not approve the

installation and deployment if it not performed satisfactory, e.g. if the

approval tests cannot reproduce results achieved during the test

requirement.

The tenderer shall describe how the requirement is met.

Note that this SHALL requirement will be included in the final purchase

agreement. If the requirement is not met, a sum of 0.15% of the purchase

price will be deducted from the purchase price per day (up to a

maximum of 100 days).

3.8.4. Training

The tenderer shall carry out operator training for the ordering entity’s

employees in conjunction with the deployment of the device. The

tenderer shall cover the costs for the training and course materials. Upon

completing the training, operators should independently be able to

perform all operational tasks.

The tenderer shall describe how the requirement is met. The description

shall specify the training’s scope, content and material.

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4. Evaluation

4.1. Tender analysis

All requested information shall be presented in the tender as stated in

Chapter 1 and 3.

The submitted tenders will be analyzed in three steps:

1. Check to ensure that the tender contains all required information.

2. Check to ensure fulfilment of SHALL requirements.

3. Tender evaluation and grading.

The prerequisite for tender evaluation is that the tender contains all of

the requested information and fulfils the ordering entities’ SHALL

requirements. The tender is then evaluated in accordance with the

description in Section 4.2.

The evaluation of tenders will in part be based on the submitted answers

to the requirements specified in the tender, in part on information

provided by references and in part on the information that the ordering

entities obtain during the tests and on their own.

The evaluation will be performed by a group consisting of

representatives from the ordering entities. The group will chaired by the

head of the digital production division at the National Library of

Sweden. The group will include the purchasing and procurement

coordinator at the National Library of Sweden, digitization experts and a

curator.

4.2. Evaluation

Each defined criterion will be awarded 0 to 6 points. For the awarding of

points to the criteria, see Section 4.2.1. Points awarded to a criterion are

multiplied with a factor between one and five. A number of

subcategories are formed by combing related criteria, see Figure 1. A

point total is calculated for each subcategory by totalling the number of

points that were awarded to the criteria included in the subcategory. One

or more subcategories form the six main categories that are listed in

Table 1. The subcategory’s point total is multiplied by a weight in the

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interval of 0-1 (i.e. 0–100%) and is then added to the point total of its

main category. The tender with the highest point total for the main

categories, after applying the weights listed in Table 1, will be accepted.

Figure 1: Illustration of the main categories, subcategories and criteria.

Main category Weight

Purchase price

Service and support agreement

Image quality

Applicability

User friendliness

Operational reliability, warranty

and delivery time

15%

20%

10%

20%

15%

20%

Table 1: The main categories and their corresponding weights.

It is difficult to design an evaluation model in which the main categories

receive the exact weights listed in Table 1. As a result, the actual weights

in the evaluation may marginally deviate from the nominal weights.

The employed evaluation model might result in a tender with a higher

purchase price being accepted if the ordering entities find other tender

criteria to be more beneficial. Thus, it is important for the tenderer to

clearly describe all product qualities that are important for the

evaluation.

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4.2.1. Criteria evaluation

All of the evaluation criteria, except purchase price, are described in

Chapter 3. Since it is difficult to quantify absolute point requirements for

the various criteria, point allotment will generally be based on a ranking

of tenders. The tender with the highest ranking will be awarded the

highest number of points, which is six points. Points will then be

awarded to the other tenders after a qualitative comparison to the highest

ranking tender. Several tenders can be awarded the same number of

points, including the six-point category. If the highest ranking tender for

a specific criterion does not completely meet all of the desired

requirements, it can be awarded fewer than six points.

When absolute point requirements can be specified, points are awarded

as indicated below:

6 points = Pass with distinction

4 points = Pass

2 points = Unclear or difficult to assess

0 points = Fail

If zero points are awarded to a criterion, it will be given the same

significance as an unfulfilled SHALL requirement, i.e. the device does

not meet the requirements and further evaluation will not be performed.

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Appendix 1

Digitization guidelines for preservation and accessibility

The general guidelines below apply to image capture performed at the

National Library of Sweden. The guidelines will be used to evaluate the

image quality of the device (see Section 3.2.2).

• The object should be reproduced optically sharp.

• The object should be placed as straight as possible.

• It should be possible to reproduce the captured object at 1:1 scale

(1:1 corresponds to an image with at least 300 ppi resolution

when it is reproduced in its original size).

• The resolution shall be at least 300 ppi. The master file can be

the result of downsampling but not upsampling.

• The master file shall be saved in RGB, 8 bits/channel. The image

can be captured with a greater depth of colour.

• Master files shall be rendered in the Adobe RGB(1998) colour

space.

• Master files shall be saved as uncompressed TIFF.

• The object should be evenly illuminated and correctly exposed.

• Modifications such as sharpness, arbitrary rotations and contrast

enhancement shall not be performed on the master file during

image capture or after digitalization.

• The file should only rotate in even steps of 90 degrees, i.e. 90,

180, 270 degrees.

• All tones should be represented in the master file, i.e. the

histogram should be continuous and without spikes.

• Pages should be cropped. If the pages are not cropped, they

should be reproduced against a neutral grey background.

• The entire page shall be in the image.

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Appendix 2

Testing

To supplement the information giving in the tender, the ordering entities

would like to test the offered digitization robots. The tests will be

performed in a uniform manner to make it possible to compare the

results from different devices. The tests will also function as approval

tests and they will thus be repeated after completed installation of the

device.

Aim of testing

• Evaluate image quality

• Examine how the object is manipulated in terms of preservation

• Assess the applicability, user friendliness and working

environment of the device

Performing the tests

The ordering entities and the tenderer will jointly decide upon a date for

testing to be performed. The tenderer shall ensure that the device is

calibrated on the day of testing to ensure the best possible results.

The ordering entities will provide all material for the tests.

Representatives for the ordering entities will be present during testing,

but the tenderer will perform the tests. All produced master files shall be

submitted to the ordering entities for evaluation.

Tests

• Tonal reproduction and evenness of illumination

• Colour cast

• OCR

• Resolution and sharpness

• Page turning and mounting/fixation of objects

• Applicability, user friendliness and working environment

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Tonal reproduction and evenness of illumination

Aim

To determine how well the device reproduces the grey tone scale and

how evenly light falls on the captured image.

Method description

A Kodak Gray Scale Q13/14 (or equivalent) is mounted on a white piece

of paper with optical density of 0.05–0.15. The grey scale is placed at the

middle, lower edge of the image surface.

Evaluation

It should be possible to differentiate patches from one another. This

check is performed by visual inspection. The pixel value for patch A

should fall between 250-230. The pixel value for patch 19 should be

over 10. Holes in the histogram are not allowed. The patches will also be

analyzed in terms of noise.

Lighting should fall evenly over the reproduction surface. The exposure

will be measured in the middle and the four corners. The difference

between the measurements should be less than 12 units within each

colour channel.

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Colour cast and colour accuracy

Aim To evaluate the colour cast and the colour accuracy in the captured

image.

Method description

A Munsell Colour Checker (or equivalent) mounted on a white sheet of

paper with an optic density of 0.05-0.15.

Evaluation

The colour cast is determined on the basis of patch measurements for the

grey scale. The patches are investigated in Adobe Photoshop. The

patches should be neutral; the difference should be less than +4 or -4

pixel units between each colour channel. The middle RGB value

constitutes the starting point for the evaluation. The colour accuracy is

determined by patch measurements on selected colour patches. The

difference from the nominal colour value should be less than +4 or -4

units for each colour channel.

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Resolution and sharpness

Aim

To determine the practical resolution and sharpness of the device.

Method description

One or more test patterns are captured by the device.

Evaluation

Resolution and sharpness are evaluated by visual inspection and by using

software to compute relevant metrics.

OCR

Aim

The result of OCR depends partly on the quality of the image file. Thus,

the image quality can also be evaluated on the basis of the results of

OCR.

Method description

Test pages with Gothic style and Roman style characters are captured.

The master files are converted to gray scale and OCR interpreted. The

OCR interpreter shall be set to the relevant character type. Tests are

performed both with and without the program’s glossary. To ensure a

uniform test environment, supplementary glossaries or training patterns

may not be activated.

Evaluation

The percentage of uncertain characters is recorded after the

interpretation. Since the placement of uncertain characters affects the

readability, a subjective assessment of the results may also be performed.

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Page turning and mounting/fixation of objects

Aim

To examine if the device can carefully fix, capture, and turn pages of

objects with varying characteristics, sizes, and age.

Method description

The ordered robots will initially be used to digitize material from the 17th

century. The tests will be performed both on original material from the

17th century and on material with similar characteristics as 17th century

books. The ordering entities will provide the material for the tests.

Some material have inserts from the end of the 1990s to simplify

comparison between different objects. This material has been cut and

given covers to resemble books from the 17th century. Elefanthaut paper

has been used to imitate parchment. Objects with original all-leather

covers have been given half-leather bindings. The covers of some objects

have been covered in white paper to evaluate wear, damage, and grime.

All supplied test volumes shall be mounted in the device and several

pages shall be captured from each object.

Evaluation

The test material enables evaluation of the device’s ability to work with

old and different-sized objects. The test material will also provide

information regarding how cover stiffness, spine material and the

thickness of inserts (number of pages) influence the image capture and

the image quality. The practical digitalization speed will also be noted.

The device will be assessed on the basis of the criteria that are described

in Sections 3.2.1 and 3.2.3-3.2.6.

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Applicability, user friendliness and working environment

Aim

To evaluate the device's applicability, user friendliness and working

environment.

Method description

The tests are performed by observing the device during the testing

process. Observations may be supplemented with queries and/or a review

of specific aspects of the image capture.

Evaluation

The obtained information will supplement the written information

provided in the tender.

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Appendix 2

TREVENTUS Mechatronics GmbH Siebenbrunnengasse 17/2, A-1050 Vienna TREVENTUS_Anbud_137-899-2009_documentation_20100226.doc Development, production & marketing Tel.: +43 1 890 35 10 Created by Christoph Bauer of mechatronic solutions Fax: +43 1 890 35 10-15 Last saved by Christoph Bauer, 20.05.2010 12:50 E-Mail: [email protected] Side 1 of 26

This is the

Tender documentation Technical documentation & Pricing

Quotation number. A-10-0016

Customer number: SE001

in submitting the

Tender 137-899-2009 „Procurement of digitization robots“

of

TREVENTUS Mechatronics GmbH

with its product

ScanRobot® SR301/SR304/SR400

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Appendix 2

Siebenbrunnengasse 17/2, A-1050 Vienna TREVENTUS_Anbud_137-899-2009_documentation_20100226.doc Development, production & marketing Tel.: +43 1 890 35 10 Created by Christoph Bauer of mechatronic solutions Fax: +43 1 890 35 10-15 Last saved by Christoph Bauer, 20.05.2010 12:50 E-Mail: [email protected] Side 2 of 26

Index 1. TECHNICAL DOCUMENTATION ___________________________________________ 3

1.1 Preamble _______________________________________________________________________ 3

1.2 General requirements ______________________________________________________________ 4 1.2.1 References ______________________________________________________________________4 1.2.2 Physical design of the device _________________________________________________________5 1.2.3 Surrounding environment ____________________________________________________________5 1.2.4 Power supply_____________________________________________________________________5 1.2.5 Working environment _______________________________________________________________7

1.3 Requirements for image capture ______________________________________________________ 9 1.3.1 Operator’s work contribution__________________________________________________________9 1.3.2 Image quality____________________________________________________________________10 1.3.3 Book cradle _____________________________________________________________________10 1.3.4 Object size______________________________________________________________________11 1.3.5 Manipulation of objects before and after image capture _____________________________________11 1.3.6 Manipulation of objects during image capture ____________________________________________12 1.3.7 Production speed _________________________________________________________________12 1.3.8 Cleaning _______________________________________________________________________13 1.3.9 Uptime ________________________________________________________________________13 1.3.10 Lifespan of image capture equipment __________________________________________________13

1.4 Software requirements ____________________________________________________________ 14 1.4.1 Overview of the software delivered with the ScanRobot _____________________________________14 1.4.2 Managing the digitization robot _______________________________________________________15 1.4.3 Post-processing of image files _______________________________________________________17 1.4.4 System software updates ___________________________________________________________19 1.4.5 Software updates_________________________________________________________________19

1.5 Computer environment requirements __________________________________________________ 20

1.6 Warranty requirement _____________________________________________________________ 21

1.7 Service and support agreement requirement ____________________________________________ 21

1.8 Test requirement_________________________________________________________________ 21

1.9 Other requirements _______________________________________________________________ 22 1.9.1 Documentation __________________________________________________________________22 1.9.2 Delivery time ____________________________________________________________________22 1.9.3 Installation and deployment _________________________________________________________23 1.9.4 Training________________________________________________________________________23

2. PRICING & QUOTATION FOR THE OFFERED DEVICE COMPONENTS ________________ 24

2.1 Non-recurrent expenses ___________________________________________________________ 24

2.2 Annual expenses _________________________________________________________________ 24

2.3 Optional offered OCR-software & equipment_____________________________________________ 25

APPENDIX ______________________________________________________________ 26

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1. Technical Documentation

1.1 Preamble

The offered devices within the tender are the

ScanRobot® SR301 ScanRobot® SR304 ScanRobot® SR400

The models SR301 and SR304 do not differ from the appearance. The only difference is that the SR304 has an image capturing system with 400 ppi physical resolution instead of the SR301 which has 300 ppi. The ScanRobot® SR400 is the logical advancement to the models SR301 and SR304. Within the SR400 all the experiences of over 30 SR301 installations world-wide were processed. The SR400 has an improved book-cradle which is even more flexible and user-friendly. Moreover the SR400 has more legroom for the operator and the whole system is smaller and lighter build without any compromises to the maximum scanning format. The SR400 does differ from the appearance in comparison to the SR301/SR304. The differences concerning the performance of the three models (SR301, SR304 and SR400) are listed within the excel-file as well as in the following documentation. Delivery time

ScanRobot® SR301: available from now on, with 6 weeks after order confirmation ScanRobot® SR304: available from May 2010, with 6 weeks after order confirmation ScanRobot® SR400: available from July 2010, with 6 weeks after order confirmation

Annotation to the scope of the Delivery Each ScanRobot will be delivered inclusive PC, monitor, accessories, the scan-software ScanGate and the ScanRobot-Addon “OptiBook A300”. Annotation to the “Optibook A300“ The “OptiBook A300” completes the digitization requirements in the way that inbound folded maps, cutting edges (top, side, buttom) and book covers can be scanned easily WITH ONE AND THE SAME scan-software ScanGate which is delivered with the ScanRobot. Technical Data of the “Optibook A300”:

- USB 2.0 scanning device - fully controllable with the software ScanGate SR - Perfect 2 mm book-edge design for scanning books - Large format scanning (A3 size, up to 12” x 17”) - Ultra High speed scanning (2.48 seconds at 300 ppi A3 colour scanning) - One-touch buttons design for scanning convenience

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1.2 General requirements

1.2.1 References

#01: Bavarian State Library (DE) 3 ScanRobots® SR301in use workflow software ScanFlow™ in benchmark test

Contact Person Dr. Markus Brantl (Head of “Munich Digitization Center”, MDZ)

Name or Organization Munich Digitization Centre / Digital Library

Address Bavarian State Library Ludwigstr.16, D-80539 Munich, Germany (DE)

WEB: www.bsb-muenchen.de/ WEB: www.digitale-sammlungen.de/

Telephone Number +49 (0) 89 28638 2394

Email Address [email protected]

#02: University Library of Regensburg (DE) 1 ScanRobot® SR301 in use

Contact Person Dr. Helge Knüttel (Head of Digitization Center)

Name or Organization University Library of Regensburg

Address University Library, Digitization Center Regensburg Universitaetsstrasse 31, D-93053 Regensburg, Germany (DE)

WEB: www.bibliothek.uni-regensburg.de/

Telephone Number +49 941 944-5937

Email Address [email protected]

#03: University Library of Bratislava (SK) 1 ScanRobot® SR301 in use workflow software ScanFlow™ in use

Contact Person Ing. Alojz Androvic, PhD. (Director)

Name or Organization Univerzitna kniznica v Bratislave

Address Univerzitna kniznica v Bratislave Michalska 1, 811 01 Bratislava, Slovakia (SK)

WEB: www.ulib.sk

Telephone Number +421 905 657140

Email Address [email protected]

#04: Academy of Science (CZ) 1 ScanRobot® SR301 in use

Contact Person Ing. Martin Lhotak (Director )

Name or Organization Academy of Sciences Library

Address Academy of Sciences Library Narodni 3, 115 21 Praha 1, Czech Republic (CZ)

WEB: http://www.knav.cz WEB: http://digit.knav.cz

Telephone Number +420 221 403 260

Email Address [email protected]

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Appendix 2

Siebenbrunnengasse 17/2, A-1050 Vienna TREVENTUS_Anbud_137-899-2009_documentation_20100226.doc Development, production & marketing Tel.: +43 1 890 35 10 Created by Christoph Bauer of mechatronic solutions Fax: +43 1 890 35 10-15 Last saved by Christoph Bauer, 20.05.2010 12:50 E-Mail: [email protected] Side 5 of 26

1.2.2 Physical design of the device

SR301

LxWxH (without monitor): 0.8 x 0.8 x 1.92 m Weight: 260 kg SR304

LxWxH (without monitor): 0.8 x 0.8 x 1.92 m Weight: 260 kg SR3400

LxWxH (without monitor): 0.78 x 0.78 x 1.90 m Weight: 200 kg All three ScanRobot models are equipped with rolls so that the devices can be easily moved within an existing working environment. The ScanRobot can be easily placed in different positions in the scanning room and can be even moved from one room to another during a project.

1.2.3 Surrounding environment

The following applies to all three offered models (SR301/SR304/SR400): The device can be operated in normally illuminated rooms – no darkened room and no screening needed! The ScanRobot is not suitable for operation outdoors and must be set up in an enclosed area. The device should be set up on a horizontal surface on the floor.

1.2.4 Power supply

The following applies to all three offered models (SR301/SR304/SR400): Voltage: 230 V ~ (No voltage other than 230 V ~ is needed.) Max. power needs: 1300 W Device fuse: 2 x 10 A Power plug: CEE 7/4 socket (Type F, Schuko) Each of the models is in accordance to all relevant CE-standards and is CE-labelled. The “CE Declaration of Conformity” is enclosed below:

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Appendix 2

Siebenbrunnengasse 17/2, A-1050 Vienna TREVENTUS_Anbud_137-899-2009_documentation_20100226.doc Development, production & marketing Tel.: +43 1 890 35 10 Created by Christoph Bauer of mechatronic solutions Fax: +43 1 890 35 10-15 Last saved by Christoph Bauer, 20.05.2010 12:50 E-Mail: [email protected] Side 6 of 26

CE Declaration of Conformity

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Appendix 2

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1.2.5 Working environment

The following applies to all three offered models (SR301/SR304/SR400): The ScanRobot is equipped with rolls so that the device can be easily moved within an existing working environment. The device can easily be placed in different positions in the scanning room and can be even moved from one room to another during a project. Moreover the ScanRobot fulfils all standards concerning the ergonomics and workplace layout. SR400 Due to the experience of over 30 SR301 installations world-wide especially this issue was improved within the SR400-development. The SR400 now has an improved book-cradle which is even more flexible and user-friendly. Moreover the SR400 has more legroom for the operator and the whole system is smaller and lighter built without any compromises to the maximum scanning format.

1.2.5.1 Ergonomics

The following applies to all three offered models (SR301/SR304/SR400): The devices are built in accordance to all relevant CE-standards according to ergonomics and workplace layout and are in conformity with the international standard: "DIN EN ISO 14738:2002 Safety of machinery - Anthropometric requirements for the design of workstations at machinery". Therefore the devices do not require any repetitive movement or any work postures that can result in work injuries. Furthermore the ScanRobot has an adjustable support system for the monitor, the keyboard and the mouse so that the operator can easily adjust the highness and position of the monitor and keyboard in every direction. Moreover the operator is free to stand during his work in front of the ScanRobot or to sit on a height adjustable stool.

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1.2.5.2 Noise level

The following applies to all three offered models (SR301/SR304/SR400): The working noise of the ScanRobot is beneath 55 dB (A). The measurement of the noise was done on 8 measuring points in 1 meter distance around the ScanRobot. This means that the ScanRobot is not louder than a normal speaking voice. The maximum instantaneous noise level during operation is 55 dB (A).

1.2.5.3 Lighting

The following applies to all three offered models (SR301/SR304/SR400): The ScanRobot uses WHITE LED-lightning with absolutely no heat-, IR- and UV-light emitting. Due to the reason that the illumination system is inside the ScanHead, there is a extremly low light impact for the ScanOperator itself. The whole page illumination (light impact) of 1 page during the image capturing is lower than 2 ms. Therefore the page illumination of the ScanRobot is the lowest on the market.

1.2.5.4 Heat

The following applies to all three offered models (SR301/SR304/SR400): According to the illumination-system there is no heat exposure whether to the ScanOperator nor to the digitization-object during the scanning process due to the cold light LED (light emitting diode) technology. Secondly all of the integrated motorized components of the ScanRobot are heat and noise isolated so that all in all there is no extraordinary heat generation.

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Siebenbrunnengasse 17/2, A-1050 Vienna TREVENTUS_Anbud_137-899-2009_documentation_20100226.doc Development, production & marketing Tel.: +43 1 890 35 10 Created by Christoph Bauer of mechatronic solutions Fax: +43 1 890 35 10-15 Last saved by Christoph Bauer, 20.05.2010 12:50 E-Mail: [email protected] Side 9 of 26

1.3 Requirements for image capture

1.3.1 Operator’s work contribution

The following applies to all three offered models (SR301/SR304/SR400): Before scanning: The operator takes a short look at the book to check its characteristics (binding, paper stiffness, size) and to assess the necessary settings to ensure high quality scans. Then the operator places and fixes the book in the book cradle. After that he opens a new job1), adjusts various settings (ONLY if needed: speed, page turning air flow, etc. according to book characteristics), makes the setup scan and sets the size of the scanning area what the customer wants to have (i.e. with/without margin, black border). After that the scan process can be started. During scanning: The operator makes quality control at the screen directly during the scanning (this can be done also afterwards). Treventus recommends the quality control during scanning as this saves more time in the post-processing than necessary rescanning might take. The operator has to do re-adjustments of the book if they are necessary. Moreover the integrated double-sheet detection system helps to avoid double-sheets. As an “backup” to this double-sheet control system the operator may even do a double sheet control with the software support (double sheet check with the numbering tool what compares the turned pages with the page number). After scanning: As soon as the book is finished the operator changes the scanned book with the next prepared book and the process starts again. As soon as the pages are saved the images are already deskewed and cropped as it was preset. 1) A job defines all the environment around one scanned book. All the images, metadata, conducted images etc. are stored in a central folder. Possible working tasks of the scanoperator per SR-system Depending on the diversity of the book material what needs to be scanned, an operator is able to work with up to 3 ScanRobot systems at the same time, if the book material is well scannable with the ScanRobot. An Operator is therefore able to cover the following working tasks depending on the number of systems he needs to control:

number of SR-systems per operator

possible working tasks for the Operator per SR-system

1 SR-system - „filling“ the ScanRobot® - creating the scanjob - inserting metadata - visual check of the scanned images on the monitor

2 SR-systems - „filling“ the two ScanRobots® - creating the scanjob - visual check of the scanned images on the monitor (randomly checked)

3 SR-systems - „filling“ the ScanRobot® - visual check of the scanned images on the monitor (randomly checked)

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1.3.2 Image quality

The following applies to all three offered models (SR301/SR304/SR400): Hereby TREVENTUS confirms that every request within the “Digitization guidelines for preservation and accessibility” is reached by all three models (SR301, SR304 and SR400) at the level mentioned or even higher. SR304 and SR400

In deviation o the SR301 these two models can produce master files with an physical resolution of 400 ppi at maximum scanning format instead of the 300 ppi of the SR301.

1.3.3 Book cradle

The following applies to all three offered models (SR301/SR304/SR400): The book cradle is made out of wood (as paper is also made of wood) and is infinitely variable to the book thickness. The angle of both book cradle wings is also infinitely variable to the book characteristics. The angle of each book cradle wing can be set separately from the other. Fixing the book is done with fixing plates (softcover book) or fixing bars (hardcover book) which are hold in place magnetically. The magnets are situated in the book cradle wings. Thus the fixation tools are freely and quickly moveable in height. If necessary there is an additional fixing bar with higher friction for stronger hold. If necessary there are additional tools to optimise the book position for image quality improvement. The adjustment for the width of the book cradle as well as the angle of the wings to the book thickness is easily done with 4 handles (2 for angle of book cradle wings, 1 for width of book cradle, 1 for fixation of book cradle width). The book cradle can be opened stepless from 60 to 110 degrees whereas the image capturing is always performed by an opening angle of 60 degree. Therefore the opening angle do not affect the production speed. There is no need to open the books to 180 degrees. Annotation: All pages are usually scannend at circa 60 degrees. The possibility to open the book cradle between 60 and 110 degrees is just for flexibility reasons and helps to fix books even if they have very thick covers.

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1.3.4 Object size

The following applies to all three offered models (SR301/SR304/SR400): Following object sizes can be scanned:

Minimum page size: 8 x 11 cm (width x height) Maximum page size: 29 x 32 cm (width x height) Book thickness: from 0.01cm to 12.0 cm or from 2 pages to 3.300 pages (approximate) The maximum weight of an object that can be processed is up to 25 kg. Annotation to the “minimum size”: Practically there is no minimum size of the books for scanning with the ScanRobot. The given size for the minimum page size means that every book at this size could be scanned. In practical even far more smaller books can be scanned with the ScanRobot. Annotation to the “maximum size”: With adapters which are delivered with the device even books up to 15 cm thickness have been scannend by customers (Bavarian State Library). A picture of scanning such books is included in the tender documentation. Influences of the object size to the production speed The practical maximum scanning speed is 2,500 pages/hour. The page speed can vary depending on paper quality, book size and the book condition in general. Concerning the object size the "width of the page" is the contributing factor. At the minimum width of 8 cm 2,500 pages/hour can be scanned. This speed decreases linear till the maximum width of 29 cm up to 1,500 pages/hour.

1.3.5 Manipulation of objects before and after image capture

The following applies to all three offered models (SR301/SR304/SR400): Manipulation before image capturing: The operator takes a short look at the book to check its characteristics (binding, paper stiffness, size) and assess the necessary settings. Is a book very dusty, because of the long time preservation in a shelf or an archive, it is useful to clean the book from the dust. This can be done very carefully with the air compressor included in the device. Placing and mounting the object: Then the operator places and fixes the book in the book cradle. Therefore he lays the book into the book cradle, adapts the width of the book cradle and the angle of both wings. Then he fixes the book with the fixing bars (hard cover) or fixing plates (soft cover). After that he makes the setup scan. Then the operator does the first scan – the so called “setup scan” – and afterwards the automatic scan-process can be started. Manipulation after image capturing is completed After the image capturing is completed the fixing bars are moved upward or the fixing plates are removed to release the book and the object is taken out of the book cradle.

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1.3.6 Manipulation of objects during image capture

The following applies to all three offered models (SR301/SR304/SR400): During the image capturing the pages are just slightly attracted to the prism-unit and scanned during the upward movement of the scanhead. The page turning is done by a slightly air flow and therefore the page not touched. During the whole process the book is hold in position through the fixing bars or fixing plates that work through magnets. Due to the magnetic fixation there are no dangerous clamps which could harm to the book. Different characteristics of pages within an object do not affect the ScanRobot®. Only if the thickness of the pages varies very much the strength of the suction unit has to be adopted. This can be done without interrupting the scanning-process within few seconds. How to manage foldouts If there is a foldout in a book the operator inserts a “marker” with simple click in the software. When the book is finished the foldout is scanned separately with the OpticBook A300 scanner (included with the device; details see chapter 1.1) and inserted through the software ScanGate™ with automatic scripts. The OpticBook A300 completes the digitization requirements in the way that inbound folded maps, cutting edges (top, side, buttom) and book covers can be scanned easily. The A300 is connected via USB directly at the ScanRobot® PC-workstation and is controlled with the same ScanGate™ (using only ONE software!). Double sheets If the ScanGate™ software detects a “double page” it retries scanning the page taking process as often as set in the adjustments and stops if it does not get only one page. Then the operator separates the two pages manually and starts the scanning process again. Therefore the ScanRobot has a detection tool that works with ultrasonic for the detection if more than one page from the right side would be taken by the scanhead. Additionally there is a SECOND system to prevent double pages. This second system is a “page counter” with that the operator can compare the page number of the book pages. This “page counter” I part of the ScanGate software and can be set by the operator. Loose pages The ScanRobot can automatically detect loose pages (as it cannot take these pages up the way they should). If there is such a loose page the operator inserts a “marker” by a short click in the software, turns the page over and starts the scan process again. The loose page is scanned afterwards separately and inserted at the right place (at the place of the “marker” which was set before) automatically by scripts.

1.3.7 Production speed

The following applies to all three offered models (SR301/SR304/SR400): The device’s practical production speed for A4-sized objects is 1,800 pages/hour. (Within this number no time for setup, load and unload the device, etc. is calculated.) Production speed vs. age and quality of the paper Due to the unique prism technology, the ScanRobot manages to scan every page - independent of the book thickness and the paper quality - absolutely distortion-free up to the book fold. The ScanRobot is being used in totally different scanning projects with totally different requirements around the world. It has been proofed that the ScanRobot is very flexible in respect to varying paper qualities. Paper types from thinner to thicker (40 to 260 grams per square meter), wavy, stiff and others can be handled and pages can be turned without any problems. A good reference is the already finalized "VD16-2 project" from the Bavarian State Library where basically books from the 16th century were scanned. All in all the production speed can deviate up to 300 pages/hour from the maximum speed for A4-sized objects.

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File transfer to the user’s computer network After every page-turning process TWO scannend pages (left & right) are transferred to the PC-system of the device without any delay. In this way the operator sees the scanned images in quasi real-time. With the local hard disk (1,5 TByte) of the delivered PC it is possible to save up to 50,000 pages with 300ppi in colour as tiff-format. This is enough local storage-volume so that the scannend images can be transferred per automatic scripts to the user's network over night. Thereby the transfer of the image to the local PC-system does not affect the production speed. The transfer from the local PC to the user's network should be done e.g. over night due to automatic scripts.

1.3.8 Cleaning

The following applies to all three offered models (SR301/SR304/SR400): The prism-unit, which is part of the optical system, shall be cleaned, if dust is reducing image quality as follows: The upper side of the prism-unit is cleaned by blowing the dust off the surface with compressed air. The cleaning is done by activating the cleaning mode of the ScanRobot®, opening the 2 cleaning holes of the scanhead and using the air pistol of the air compressor, which is included in the tendered price. Time needed: approx 15 – 30 seconds. Further it is recommended to dismount the prism-unit and clean the upper side of the glass prisms with a towel once a day. The prism-unit can be dismounted easily by loosing 2 screws and taking the prism-unit sideways out of the scanhead. The upper side of the glass prisms can then be cleaned with a cleaning towel. The mounting of the prism-unit is done similar to the dismounting. Time needed: approx. 45 – 60 seconds. The outer side of the glass prism is cleaned with a cleaning towel. No dismounting is necessary. Time needed: approx. 15 - 30 seconds. This is only necessary twice a week. Annotation: By none of these cleaning-steps it is necessary to calibrate the device afterwards.

1.3.9 Uptime

The following applies to all three offered models (SR301/SR304/SR400): The ScanRobot is a high-end product exclusively build with industrial proved components combined with book-friendly materials. This - and due to only one moving part - ensures extremely low maintenance and makes the ScanRobot suiteable for 24 hours per day / 7 days a week shift-operation. Experiences out of more than 30 ScanRobots in use have approved that.

1.3.10 Lifespan of image capture equipment

The following applies to all three offered models (SR301/SR304/SR400): After 1.5 million pages the prism-unit of the image capturing system has to be replaced. This could be done by the operator within one minute. No adjustments are necessary after this replacement. This wear part is included within the service and support agreement. Without any service and support agreement one prism-unit costs SEK 19,490.00 (Swedish kronor exclusive VAT). Annotation: Till now no other parts of the image capturing system on the over 30 ScanRobots in use had to be removed.

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1.4 Software requirements

1.4.1 Overview of the software delivered with the ScanRobot

The following applies to all three offered models (SR301/SR304/SR400): Each modell of the ScanRobot is delivered with its capturing, treatment & management software – ScanGateTM. This software has been developed, updated and improved in strong direct cooperation with the customers, assuming their feedbacks and implementing their feedback in the software. It can therefore be said that the ScanGate™ software is intuitive and easy to use. The software includes a huge amount of image treatment functions but at the same time the interface looks easy and not overloaded with icons and symbols. Sofware features:

controlling & management of the ScanRobot® 8 one single-software for different scanning systems quality check of the images parallel to the scan process in real-time input of meta data the during scan process comprehensive image treatment functions (see beside) storage formats: jpg, jpg2000, tiff, tiff G4, png, gif, bmp, pdf/a, pdf (incl. OCR layer), XML, doc, rtf, csv, plain text automatic and manual post-processing functions import of external images into the scan-job

Image treatment functions:

croping deskewing background homogenization background removing image extrapolation CLI scripts

format conversions resizing brightness/contrast adaption levels adaption unsharp masking page combination and splitting

Data & Workflow management:

efficient job management developed for mass digitization integrated workflow-features (e.g. automated job-processing) meta data management

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1.4.2 Managing the digitization robot

The following applies to all three offered models (SR301/SR304/SR400): The ScanRobot® is controlled via a set of parameters, which can be set with the included system software ScanGate. The parameters can be set with the graphical user interface (GUI) provided by the included system software ScanGate™. These parameters are subdivided into 3 sets of parameters:

Job parameters: Settings for output and storage, such as the naming of the files, output formats and settings relating to the output formats, deskewing etc.

Scanning parameters: Settings that concern the photographing, such as the use of definition filters, the gamma curve, brightness, contrast, ICC profile etc.

Device parameters: Settings for the automatic book scanner ScanRobot® for the purpose of adapting to different book types.

The values of the parameters in the parameter sets can be stored in profiles and therefore can be reused. Project managers have therefore the possibility of defining defaults for scanning and for post-processing that can easily be adopted by the operators. In addition several device profiles for the ScanRobot® for differing book types can be drawn up and stored for reuse. It is possible to stop the scanning process, adjust certain parameters and continue scanning with the altered parameters. The device parameters can even be altered while scanning is in progress to quickly adapt them to the actual state of the scanning process. The specific parameters for the scanjob of an object (book) are stored together with the images in the scanjob-folder. With opening the scanjob again exact this adjusted parameters are loaded again, without further interaction or new set up. In this way it is possible to stop a scanjob and to transfer it to another machine and continue the scanjob there. It is even possible after stopping to continue the scanjob later. In a case of a workstation breakdown (if the hard disk breaks down, or in case of power failure) all the parameters remains stored all the time and the job can be reassumed after the workstation is newly up and running. Starting and stopping the scanning process as well as moving the scan head up and down can also be done manually using the respective buttons of the control panel of the ScanRobot®. Among other parameters, the following image parameters can be manually modified:

image size: the image size (width and height) can be set after performing a setup scan due to a rectangle-function image resolution: images can be captured with a lower resolution than the physical resolution of the ScanRobot® blowing up: It is possible to interpolate black/white images up to 600 dpi, due to capturing a 300 dpi image in

grayscale, applying filters and image improvement algorithms. Than the greyscale image is interpolated (blow up - function) to the higher selected resolution (steeples between 300 and 600 dpi) and than converted to a black/white image.

bit depth: 1 bit, 4bit, 8bit or 24 bit gamma settings contrast brightness black and white points: can be set by manipulating the gamma curve colour balance: can be set by changing of the color channel gains colour saturation definition filters: optional use of definition filters levels adaption embedding of ICC profiles: optional embedding of ICC profiles exposure time of the camera system

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binarization: threshold can be set image file format: It can be selected to have various output formats (even more than 2 at the same time) as jpg,

jpg2000, tiff, tiff G4, png, gif, bmp, pdf/a, pdf (incl. OCR layer), XML, doc, rtf, csv, plain text. converting image formats: It is further possible to convert a whole scanned book (scanjob) from an existing file

format to another file format ( as described in the post-processing chapter) Further functionality of ScanGateTM: “live preview” & “manual quality control” This function is included in the ScanGate™ software and is very useful for “manual quality control”. Normally an automatic post-processing function can fail, if applied on the pages of a book, because of several reasons. So, a “manual quality control” would be helpful, but checking all the pages of a book manually is NOT convenient.

Therefore the above shown windows “show page dimensions” (ScanGate™ manual, chapter 15, page 26) brings here a practical proved solution: The ScanGate software calculates for the selected pages of a digitization job (scanjob) various dimensions that are helpful for the quality control. The calculated dimensions (e.g. border or deskew lines) are a kind of “preview” to show HOW the software will change the images. Using this preview it is possible to correct or change several dimensions BEFORE the images are treated (e.g. cropped or deskewed or cropped and deskewed at the same time). This function avoids therefore:

wasting of time wrong treatment of image and a possible information lack

E.g. if images are deskewed automatically and if (for whatever reason) some images are deskew in the wrong way, than it can happen that information are lost. It is not possible to have a kind of UNDO function after having applied thus post-processing functions. The following page information can be calculated and checked in this window:

page size page spread cropping rectangle page alignment

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page split line (if there are pages imported from a planetary scanner, where a 180 degree opened book has been scanned and needs that to be split in 2 pages

uncertain factor (in %) of the OCR result On the left hand it is possible to select the page dimension what should be quality controlled. At the right side the distribution of the selected parameter over the book is shown. This means: If in a book of 1000 pages are (for whatever reason) 10 pages with a deskew angle > 2 degree, than this can be shown by the distribution. Once sorted the pages regarding the interested parameter (e.g. deskew), it is possible to see these 10 pages, because this pages deviate as most from the media of the other pages and are therefore listed as first. Than this pages can be page per page selected manually and the deskew parameter can be changed manually to another value. When all the 10 pages are selected and the deskew line is corrected than the operator can start. Starting means, that the function will be applied automatically to all the selected images.

1.4.2.1 Image processing functions

The following applies to all three offered models (SR301/SR304/SR400): The software of the device (ScanGate) allows to activate and deactivate any image processing function in both hardware and software.

1.4.3 Post-processing of image files

The following applies to all three offered models (SR301/SR304/SR400):

The software of the device (ScanGate) is able to perform the post-processing of the image files directly in the device. post-processing can be done either automatic or manual post-processing does not affect any metadata from the image capture equipment following storage formats can be chosen separately or simultaneously:

jpg, jpg2000, tiff, tiff G4, png, gif, bmp, pdf (incl. OCR layer), XML metadata storage is possible in XML It’s possible to save up to TEN different master files at the same time. Afterwards these master files can be post-

processed with an automatic script. OTHER POSSIBILITY: It’s possible to pre-set a package of post-processing functions of interest and the software manages to process

these functions internally in the device in real-time without any effect on the production speed. After the scanning of a book (where the automatic post-processing of the selected issues is applied), it is possible to apply further post-processing image treatment functions (as described in the ScanGate software manual in chapter 18): 1. Processing output files

1.1. Brightness / Contrast adaption 1.2. Levels 1.3. Unsharp masking 1.4. Homogenizing the background 1.5. Reducing achromatism 1.6. Deskewing 1.7. Croping 1.8. Extrapolation 1.9. Combine pages 1.10. Separate pages 1.11. Change ICC profile 1.12. Deleting output files

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2. Converting output files 2.1. Converting pages to a different format 2.2. Reducing the size of pages / reducing the resolution 2.3. Binarizing pages / blow up

3. Converting pages to special formats 3.1. Converting pages to JPEG 2000 format 3.2. Converting pages to DjVu format 3.3. Converting pages to PDF format

3.3.1. Creating PDF files 3.3.2. Creating PDF files 3.3.3. Separating PDF files

3.4. Creating multipage TIFF files 3.5. Executing optical character recognition

4. Executing "Command Line Interface" scripts 4.1. Executing CLI script with all pages 4.2. Executing CLI script with selected pages

5. Re-scanning and replacement of recently captured images 5.1. Inserting “markers” for replacement with later scans

As described in point 4, it is even possible to execute via the command line interface (CLI) other external programs (e.g. CLI-filter of Adobe® Photoshop®). The above described functions can be selected manually after a scan, to overwork the result of a book scan. These selected functions can be applied on manually selected images (one, various, all). Since the images and the appropriate functions are selected, the function treats the selected images automatically. Annotation to “Perspective corrections”: Due to the reason that the ScanRobot is capturing the images absolutely distortion-free, it is not needed to apply a “perspective correction” to the scanned pages.

1.4.3.1 Export to other software

The following applies to all three offered models (SR301/SR304/SR400): The software of the device (ScanGate) allows to export AND to import the master files to and from external software.

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1.4.3.2 OCR

The following applies to all three offered models (SR301/SR304/SR400): The internal software of the device - the ScanGate capturing, treatment & management software - does have an fully integration (due to an interface developed by TREVENTUS) to the external OCR-software, the ABBYY Recognition Server 2.0. This means that this external OCR-software can be fully managed within the ScanGate operating area. The above mentioned OCR-software (ABBYY Recognition Server 2.0) is optional to the device. The prices for this OCR-software will be given separately (see chapter 2 “Pricing & quotation”). This software is especially designed for huge digitization projects in the way to automate the OCR-processing steps so that the whole workflow is reduced to a minimum time. The ABBYY Recognition Server 2.0 supports: Supported languages: * 37 main languages with dictionary support * 133 additional languages * 4 East Asian languages with dictionary support * Thai * 5 languages for recognition of old European documents and * books printed in 18-20th centuries * 4 artificial languages: Esperanto, Interlingua, Ido, and Occidental Supported output formats: PDF, PDF/A-1a, PDF/A-1b, RTF, DOC, DOCX, Word XML, XLS, XLSX, TXT, CSV, HTML, TIFF, JPEG, JPEG 2000, XML, FineReader internal format Annotation: This OCR-software from ABBYY is not able to generate position information according to METS/ALTO.

1.4.4 System software updates

The following applies to all three offered models (SR301/SR304/SR400): TREVENTUS will provide all updates and downloads from its protected portal http://updates.treventus.com/ for at least 5 years after the end of the warranty period.

1.4.5 Software updates

The following applies to all three offered models (SR301/SR304/SR400): TREVENTUS will provide all updates and downloads from its protected portal http://updates.treventus.com/ for at least 5 years after the end of the warranty period.

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1.5 Computer environment requirements

The following applies to all three offered models (SR301/SR304/SR400): For operating the device and for the image-processing only ONE external computer and ONE monitor is needed. This PC-System and monitor (specifications see above) are included in the tender. Technical data of the PC-system delivered with the device:

- Processor: Intel Core2 Duo E6750 2,66 GHz/1333 MHz/4 MB CPU - RAM: HP 4 GB (2x 1 GB) DDR2-667 ECC RAM - HDD: HP 1,5 TB S-ATA, 7200 U/min - Graphics card: NVIDIA Quadro FX370 256 MB PCI-E - HP 16x DVD+/-RW SuperMulti-Drive SATA - Sound card - Network card 1 GBit Ethernet - Windows XP Professional (or Windows 7) - manufacturer’s warranty of 3 years

Technical data of the monitor delivered with the device: “EIZO 22“ Widescreen Monitor CG222W-BK”

- TFT 22” display, 16:10 format - resolution 1680 x 1050 - hardware calibration of brightness, white balance and gamma - ColorNavigator CE-Software - Digital Uniformity Equalizer (DUE) - contrast: 800:1, brightness 200cd/qm - dynamic Motion Picture Overdrive - colour calibrated ex works - manufacturer’s warranty of 60 months included

Annotation concerning the administration rights The user has fully access and administration rights for the external PC. Annotation concerning the recovery For easy recovery of all programs and drivers a recovery DVD (with an image of the hard disk) is included. Moreover all updates, firmware and drivers are available on the protected download portal of TREVENTUS (http://updates.treventus.com/). Annotation concerning the Mac OS X environment It is no problem to connect the control computer system of the ScanRobot to a Mac OS X-environment within a 1 Gb/s Ethernet network. Moreover since the PC is based on Windows XP (or Windows 7) the SAMBA protocoll is fully supported. Also data transfer via FTP is supported. The NFS will be supported on request. All it requires is a driver update which is available free of charge.

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1.6 Warranty requirement

The following applies to all three offered models (SR301/SR304/SR400): The “General Terms and Conditions of TREVENTUS” are attached to the appendix of this tender documentation. Please find the according warranty terms in the chapters 9 and 10. Annotation 1: Aberrant from this terms and conditions, it will be agreed that in consideration of the warranty requirements of the customer an annual service check will be made. This annual service check (from the warranty requirements) is equal to the annual maintenance check, as it is described in the service and maintenance agreement and vice versa. Annotation 2: Aberrant from this terms and conditions, it will be agreed that in consideration of the warranty requirements of the customer the warranty will be given from TREVENTUS for 24 months from the installation date. Annotation 3: Aberrant from this terms and conditions, it will be agreed that in consideration of the warranty requirements of the customer, an authorized service technician from TREVENTUS will arrive within 48 business hours after the need for service was reported. Annotation 4: Like by other installations outside the manufacturer's home country TREVENTUS will be in direct contact with the entities to guarantee a seamless support without any delays. Please feel free to contact any of our references to get a feedback to the quality of the TREVENTUS-support.

1.7 Service and support agreement requirement

The following applies to all three offered models (SR301/SR304/SR400): The terms for the hard- and software support are attached to the appendix of this tender documentation (“Terms Hardware Maintenance standard” and “Terms Software Maintenance standard”). Please find the annual prices for the service and maintenance listed separately in chapter 2 “Pricing & quotation”. Annotation 1: Aberrant from this terms and conditions, it will be agreed that in consideration of the service and support requirements of the customer, an authorized service technician from TREVENTUS will arrive within 48 business hours after the need for service was reported. Annotation 2: Like by other installations outside the manufacturer's home country TREVENTUS will be in direct contact with the entities to guarantee a seamless support without any delays. Please feel free to contact any of our references to get a feedback to the quality of the TREVENTUS-support.

1.8 Test requirement

An evaluation day was determined between the ordering entities and TREVENTUS for March 24th, 2010 at the premises of TREVENTUS in Vienna, AUSTRIA.

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1.9 Other requirements

1.9.1 Documentation

Together with the training, Treventus provides the following manuals in English. The following manuals are attached to the appendix:

Scan tutorial, in English, 31 pages Safety instructions manual, in English, 11 pages ScanRobot SR301 hardware manual, in English, 87 pages ScanGate manual, in English, 216 pages Software installation guide, in English, 25 pages

All these manuals are well illustrated and all the time kept up to date. The operator manual is divided in three different manuals: 1.) The ScanRobot Manual - for the technical aspects such as Safety advice

Description of the different parts of the ScanRobots Description of the accessories Description of how to calibrate, clean and maintain the ScanRobot by the operator Trouble Shooting Technical Data

2.) The ScanGate Manual - descripes how to use the software: General functions of the software Description of different parameters and controls of the ScanRobot, output formats Description of how to administer scan jobs and images Post processing Error messages and warnings Trouble shooting

3.) The ScanTutorial - general instructions on how to handle different books How to start the ScanRobot How to setup a scan job Process of scanning Tips und tricks Trouble shooting

Annotation 1: The documentation for the service and maintenance which could e done by the operator is described within the ScanRobot SR301 hardware manual. Annotation 2: The manuals are permanently updated with the experiences out of the different customer trainings, so that the manuals are built quite practice-oriented.

1.9.2 Delivery time

ScanRobot® SR301: available from now on, with 6 weeks after order confirmation ScanRobot® SR304: available from May 2010, with 6 weeks after order confirmation ScanRobot® SR400: available from July 2010, with 6 weeks after order confirmation

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Appendix 2

Siebenbrunnengasse 17/2, A-1050 Vienna TREVENTUS_Anbud_137-899-2009_documentation_20100226.doc Development, production & marketing Tel.: +43 1 890 35 10 Created by Christoph Bauer of mechatronic solutions Fax: +43 1 890 35 10-15 Last saved by Christoph Bauer, 20.05.2010 12:50 E-Mail: [email protected] Side 23 of 26

1.9.3 Installation and deployment

The following applies to all three offered models (SR301/SR304/SR400): Assembly, installation and commissioning on site is included in the price and will be done within five business days of the delivery date. After the installation the ordering entity will be informed by TREVENTUS in writing when the installation and deployment is completed.

1.9.4 Training

The following applies to all three offered models (SR301/SR304/SR400): The training duration is 16 hours (4 units à 4 hours) and includes:

safety instructions functionality and use of the ScanRobot use of the ScanGate image treatment software training of the service and maintenance scanning of the various book material on customer side

During the training the main focus is on practical experience. Therefore the whole training is held directly on the ScanRobot while operators are directly working with the ScanRobot and the ScanGate software. At customer's request after a initial working introduction with training-books provided by Treventus it is possible to continue the exercises directly with customer books. During a training 2 scan-operators can be simultaneously trained. In general, no special requirements exist for the operators, but it is helpful, however, that the operators bring in motivation, some technical understanding and experience with hand scanners. Annotation: General information about the trainer-qualification All ScanRobot- trainers hold a Masters Degree in engineering from the Technical University of Vienna. The trainers are part of the competence team that develop the ScanRobot and the ScanGate software. ScanRobot trainers have supervised most installations around the world and therefore have a lot of experience with different applications. They have trained close to 70 operators, technicians and also performed "train the trainer" seminars. Those guarantees that the trainers are every time updated with the latest news regarding the ScanRobot and the ScanGate software and that the trainer provides a broad experience with the different book material in the field. The first training of the customer happens normally after deployment of the ScanRobot on customer site due to a Treventus-trainer. Intensive and extra trainings or workshops on customer site or in the scan-center of Treventus are available on request. The ScanRobot trainers are speaking fluidly English.

Page 51: Invitation to tender - National Library of Sweden · Library, Uppsala University Library, Gothenburg University Library and Umeå University Library. This procurement is being conducted

Appendix 2

Siebenbrunnengasse 17/2, A-1050 Vienna TREVENTUS_Anbud_137-899-2009_documentation_20100226.doc Development, production & marketing Tel.: +43 1 890 35 10 Created by Christoph Bauer of mechatronic solutions Fax: +43 1 890 35 10-15 Last saved by Christoph Bauer, 20.05.2010 12:50 E-Mail: [email protected] Side 24 of 26

2. Pricing & quotation for the offered device components

Currency and taxes:: All prices are quoted in SEK (Swedish kronor) exclusive of VAT.

The quoted prices are calculated at the actual currency exchange rate (EUR/SEK) from the 26.02.2010.

Terms of payment: 60 days net after delivery and commissioning

VAT exempt as intra-Community supply according to §4, 1b UStG in connection with § 6a UStG.

Quotation valid until: 31.10.2010

Terms of business: The goods remain our property until full payment has been effected. Our general terms of business shall apply for this business transaction. In case the general business terms and conditions have not been presented to you; you can either find them on our homepage or request them by fax.

In case of order placement we kindly ask you to send us the order duly signed and with your company’s official mark with quotation number and customer number which are listed on the first page.

2.1 Non-recurrent expenses

Item Article Quantity Unit Price / Unit

01 Book Scanner “ScanRobot® SR301 / SR304 / SR400“

inclusive:

- Control Computer System (HighEnd PC-Workstation) - EIZO 22“ Widescreen Monitor CG222W-BK - adjustable support system for monitor, keyboard and mouse - ScanRobot Addon: “OpticBook A300” (specification see chapter 1.1) - Scan-Software ScanGateTM SR - Shipping and handling “Austria – installation place of the entity” - Transport insurance - Assembly, installation and commissioning on site - Training of the operators on site

(Customs-Tariff number (CN code): 8443 32 93)

1 pc SEK 688,000.00

2.2 Annual expenses

01 Hard- & Software Support – standard Full-Service Package - per 12 months contract duration - per 1 pc ScanRobot® and per 1 pc ScanGateTM SR - scope of services in detail see: “General Terms and Conditions Hardware Support standard“ and “General Terms and Conditions Software Support standard“

1 time SEK 79,000.00

Page 52: Invitation to tender - National Library of Sweden · Library, Uppsala University Library, Gothenburg University Library and Umeå University Library. This procurement is being conducted

Appendix 2

Siebenbrunnengasse 17/2, A-1050 Vienna TREVENTUS_Anbud_137-899-2009_documentation_20100226.doc Development, production & marketing Tel.: +43 1 890 35 10 Created by Christoph Bauer of mechatronic solutions Fax: +43 1 890 35 10-15 Last saved by Christoph Bauer, 20.05.2010 12:50 E-Mail: [email protected] Side 25 of 26

2.3 Optional offered OCR-software & equipment

01 ABBYY Recognition Server 2.0, Extended Edition OCR “extended solution“ designed for professional, automated text recognition in the field of mass digitization, incl.:

- UNLIMETED pages per year - 1 Server Manager - 1 Dual Core Processing Station - 5 Verification Stations (OCR- correction station) - Software Maintenance for 12 months

1 pc SEK 132,990.00

02 Server-PC-system for the text recongnition-server software - HP xw4600 Workstation - Microsoft Windows XP 32 Bit - Intel Core 2 Quad Q9550 2.83 12M CPU - 4 GB DDR2-800 ECC RAM - NVidia Quadro NVS 290 256 MB PCIe - LSI 8888ELP RAID 10 Controller - 2 time HPTC 1500GB SATA 3 Gb/s NCQ 1.5 TByte HDD-Speicher - Broadcom 5751 Netxtreme Gigabit PCIe NIC - HP 3y NextBusDay Onsite DT / WS HW Supp

inclusive:

- Keyboard & Mouse - TFT Monitor. HP Compaq L1908w 19" Wide LCD Monitor - Microsoft Windows XP 64 Bit

1 pc SEK 27,490.00

03 Barcode laser (hardware)

- 80 mm Barcode laser width - USB-port connection - scan speed 33 scans/sec. - CCD resolution 2,160 pixel - supported barcodes: Code11. Code32. Code39. Code93. Code128. Coda Bar. UPC-A. UPC-E. EAN-8. EAN-13. MSI/Plessey. CIP3

1 pc SEK 1,090.00

04 Barcodelaser – implementation within the ScanGateTM software (“basic solution“)

- importing the barcodes - implementation of the barcode with the metadata of the scan job

1 time SEK 3,360.00

Page 53: Invitation to tender - National Library of Sweden · Library, Uppsala University Library, Gothenburg University Library and Umeå University Library. This procurement is being conducted

Appendix 2

Siebenbrunnengasse 17/2, A-1050 Vienna TREVENTUS_Anbud_137-899-2009_documentation_20100226.doc Development, production & marketing Tel.: +43 1 890 35 10 Created by Christoph Bauer of mechatronic solutions Fax: +43 1 890 35 10-15 Last saved by Christoph Bauer, 20.05.2010 12:50 E-Mail: [email protected] Side 26 of 26

Appendix

(1) General Terms and Conditions of TREVENTUS (2) Terms Hardware Maintenance standard (3) Terms Software Maintenance standard (4) ScanGate software manual (5) ScanRobot SR301 hardware manual (6) ScanRobot SR301 product folder (7) Scan tutorial (8) Safety instructions manual SR301 (9) Software installation guide (10) Workflow software “ScanGateTM” – a brief overview

Page 54: Invitation to tender - National Library of Sweden · Library, Uppsala University Library, Gothenburg University Library and Umeå University Library. This procurement is being conducted

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Page 55: Invitation to tender - National Library of Sweden · Library, Uppsala University Library, Gothenburg University Library and Umeå University Library. This procurement is being conducted

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Ap

pe

nd

ix2

.12

of

9

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Ob

jec

t S

ize

Sta

te th

e la

rge

st a

nd

th

e s

ma

llest siz

e, in

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e th

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at ca

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red

in

th

e d

evic

e. F

or

the

th

ickn

ess, b

oth

ab

so

lute

me

asu

res a

nd

th

e a

pp

roxim

ate

nu

mb

er

of

pa

ge

s s

ha

ll b

e s

tate

d.

Min

imu

m p

ag

e s

ize

8 x

11

cm

(w

idth

x h

eig

ht)

Ma

xim

um

pa

ge

siz

e 2

9 x

32

cm

(w

idth

x h

eig

ht)

Bo

ok th

ickn

ess: fr

om

0,0

1 to

12

cm

With

ad

ap

ters

wh

ich

are

de

live

red

with

th

e d

evic

e e

ve

n b

oo

ks u

p to

15

cm

thic

kn

ess h

ave

be

en

sca

nn

en

d b

y c

usto

me

rs (

Ba

va

ria

n S

tate

Lib

rary

). A

pic

ture

of

sca

nn

ing

su

ch

bo

oks is in

clu

de

d in

th

e te

nd

er

do

cu

me

nta

tio

n.

No

de

via

tio

n.

No

de

via

tio

n.

Sta

te th

e m

axim

um

we

igh

t o

f a

n o

bje

ct th

at ca

n

be

pro

ce

sse

du

p to

25

kg

No

de

via

tio

n.

No

de

via

tio

n.

De

sc

rib

e h

ow

ob

ject siz

e in

flu

en

ce

s p

rod

uctio

n

sp

ee

d.

Th

e p

ractica

l m

axim

um

sca

nn

ing

sp

ee

d is 2

,50

0 p

ag

es/h

ou

r. T

he

pa

ge

sp

ee

d c

an

va

ry d

ep

en

din

g o

n p

ap

er

qu

alit

y, b

oo

k s

ize

an

d th

e b

oo

k c

on

ditio

n in

ge

ne

ral.

Co

nce

rnin

g th

e o

bje

ct siz

e th

e "

wid

th o

f th

e p

ag

e"

is th

e c

on

trib

utin

g f

acto

r. A

t th

e

min

imu

m w

idth

of

8 c

m 2

,50

0 p

ag

es/h

ou

r ca

n b

e s

ca

nn

ed

. T

his

sp

ee

d d

ecre

ase

s

line

ar

till

the

ma

xim

um

wid

th o

f 2

9 c

m u

p to

1,5

00

pa

ge

s/h

ou

r.N

o d

evia

tio

n.

No

de

via

tio

n.

Ma

nip

ula

tio

n o

f

ob

jec

ts b

efo

re a

nd

aft

er

ima

ge

ca

ptu

re

De

sc

rib

e h

ow

ob

jects

are

ma

nip

ula

ted

be

fore

ima

ge

ca

ptu

re c

om

me

nce

sA

nsw

er

in te

nd

er

do

cu

me

nta

tio

n

De

sc

rib

e h

ow

th

e o

bje

ct is

pla

ce

d/m

ou

nte

d in

th

e

de

vic

eA

nsw

er

in te

nd

er

do

cu

me

nta

tio

n

De

sc

rib

e h

ow

ob

jects

are

ma

nip

ula

ted

aft

er

ima

ge

ca

ptu

re is c

om

ple

teA

nsw

er

in te

nd

er

do

cu

me

nta

tio

nM

an

ipu

lati

on

of

ob

jec

ts d

uri

ng

ima

ge

ca

ptu

re

Sta

te if

the

de

vic

e c

an

ca

refu

lly f

ixa

te, im

ag

e

ca

ptu

re, a

nd

au

tom

atica

lly tu

rn th

e p

ag

es o

f

ob

jects

XY

es.

No

de

via

tio

n.

No

de

via

tio

n.

De

sc

rib

e h

ow

th

e o

bje

ct w

ill b

e f

ixe

d in

pla

ce

du

rin

g im

ag

e c

ap

ture

An

sw

er

in te

nd

er

do

cu

me

nta

tio

n

De

sc

rib

e h

ow

bo

oks th

at co

nta

in s

eve

ral ty

pe

s o

f

pa

pe

r w

ith

diffe

ren

t ch

ara

cte

ristics a

re h

an

dle

dA

nsw

er

in te

nd

er

do

cu

me

nta

tio

n

De

sc

rib

e h

ow

de

via

nt p

ag

es s

uch

as f

old

ou

ts a

re

ha

nd

led

An

sw

er

in te

nd

er

do

cu

me

nta

tio

n

De

sc

rib

e if

the

de

vic

e c

an

dis

co

ve

r ca

se

s in

wh

ich

se

ve

ral p

ag

es a

re tu

rne

d a

t th

e s

am

e tim

e,

an

d, if s

o, h

ow

th

ese

are

ha

nd

led

An

sw

er

in te

nd

er

do

cu

me

nta

tio

n

De

sc

rib

e if

the

de

vic

e c

an

dis

co

ve

r lo

ose

pa

ge

s,

an

d, if s

o, h

ow

th

ese

are

ha

nd

led

An

sw

er

in te

nd

er

do

cu

me

nta

tio

n

Ap

pe

nd

ix2

.13

of

9

Page 57: Invitation to tender - National Library of Sweden · Library, Uppsala University Library, Gothenburg University Library and Umeå University Library. This procurement is being conducted

Pro

du

cti

on

sp

ee

d

Sta

te th

e d

evic

e’s

pra

ctica

l p

rod

uctio

n s

pe

ed

fo

r

A4

-siz

ed

ob

jects

1,8

00

pa

ge

s/h

ou

r

(With

in th

is n

um

be

r n

o tim

e f

or

se

tup

, lo

ad

an

d u

nlo

ad

th

e d

evic

e, e

tc. is

ca

lcu

late

d.)

No

de

via

tio

n.

No

de

via

tio

n.

De

sc

rib

e h

ow

th

e d

evic

e’s

pra

ctica

l p

rod

uctio

n

sp

ee

d f

or

A4

-siz

ed

ob

jects

is a

ffe

cte

d b

y th

e a

ge

of

the

pa

pe

r

Du

e to

th

e u

niq

ue

pri

sm

te

ch

no

log

y, th

e S

ca

nR

ob

ot m

an

ag

es to

sca

n e

ve

ry p

ag

e -

ind

ep

en

de

nt o

f th

e b

oo

k th

ickn

ess a

nd

th

e p

ap

er

qu

alit

y -

ab

so

lute

ly d

isto

rtio

n-

fre

e u

p to

th

e b

oo

k f

old

.

Th

e S

ca

nR

ob

ot is

be

ing

use

d in

to

tally

diffe

ren

t sca

nn

ing

pro

jects

with

to

tally

diffe

ren

t re

qu

ire

me

nts

aro

un

d th

e w

orl

d. It h

as b

ee

n p

roo

fed

th

at th

e S

ca

nR

ob

ot

is v

ery

fle

xib

le in

re

sp

ect to

va

ryin

g p

ap

er

qu

alit

ies. P

ap

er

typ

es f

rom

th

inn

er

to

thic

ke

r (4

0 to

26

0 g

ram

s p

er

sq

ua

re m

ete

r), w

avy, stiff

an

d o

the

rs c

an

be

ha

nd

led

an

d p

ag

es c

an

be

tu

rne

d w

ith

ou

t a

ny p

rob

lem

s. A

go

od

re

fere

nce

is th

e a

lre

ad

y

fin

aliz

ed

"V

D1

6-2

pro

ject"

fro

m th

e B

ava

ria

n S

tate

Lib

rary

wh

ere

ba

sic

ally

bo

oks

fro

m th

e 1

6th

ce

ntu

ry w

ere

sca

nn

ed

.

All

in a

ll th

e p

rod

uctio

n s

pe

ed

ca

n d

evia

te u

p to

30

0 p

ag

es/h

ou

r fr

om

th

e

ma

xim

um

sp

ee

d f

or

A4

-siz

ed

ob

jects

.N

o d

evia

tio

n.

No

de

via

tio

n.

De

sc

rib

e h

ow

an

d w

he

n im

ag

e f

iles a

re

tra

nsfe

rre

d to

th

e u

se

r’s c

om

pu

ter

ne

two

rk

Aft

er

eve

ry p

ag

e-t

urn

ing

pro

ce

ss T

WO

sca

nn

en

d p

ag

es (

left

& r

igh

t) a

re

tra

nsfe

rre

d to

th

e P

C-s

yste

m o

f th

e d

evic

e w

ith

ou

t a

ny d

ela

y. In

th

is w

ay th

e

op

era

tor

se

es th

e s

ca

nn

ed

im

ag

es in

qu

asi re

al-

tim

e.

With

th

e lo

ca

l h

ard

dis

k (

1,5

TB

yte

) o

f th

e d

eliv

ere

d P

C it is

po

ssib

le to

sa

ve

up

to

50

,00

0 p

ag

es w

ith

30

0p

pi in

co

lou

r a

s tiff-

form

at. T

his

is e

no

ug

h lo

ca

l sto

rag

e-

vo

lum

e s

o th

at th

e s

ca

nn

en

d im

ag

es c

an

be

tra

nsfe

rre

d p

er

au

tom

atic s

cri

pts

to

the

use

r's n

etw

ork

ove

r n

igh

t.N

o d

evia

tio

n.

No

de

via

tio

n.

De

sc

rib

e h

ow

th

e tra

nsfe

r o

f im

ag

e f

iles a

ffe

cts

pro

du

ctio

n s

pe

ed

Th

e tra

nsfe

r o

f th

e im

ag

e to

th

e lo

ca

l P

C-s

yste

m d

oe

s n

ot a

ffe

ct th

e p

rod

uctio

n

sp

ee

d.

Th

e tra

nsfe

r fr

om

th

e lo

ca

l P

C to

th

e u

se

r's n

etw

ork

sh

ou

ld b

e d

on

e e

.g. o

ve

r

nig

ht d

ue

to

au

tom

atic s

cri

pts

.N

o d

evia

tio

n.

No

de

via

tio

n.

Cle

an

ing

De

sc

rib

e h

ow

cle

an

ing

is d

on

e a

nd

ho

w o

fte

n th

e

de

vic

e m

ust b

e c

lea

ne

dA

nsw

er

in te

nd

er

do

cu

me

nta

tio

n

Sta

te if

the

de

vic

e c

an

asce

rta

in if

cle

an

ing

is

ne

ed

ed

No

.N

o d

evia

tio

n.

No

de

via

tio

n.

Sta

te if

sp

ecific

eq

uip

me

nt is

re

qu

ire

d f

or

cle

an

ing

an

d, if s

o, w

he

the

r su

ch

eq

uip

me

nt is

in

clu

de

d in

the

te

nd

ere

d p

rice

Ye

s, th

e e

qu

ipm

en

t fo

r cle

an

ing

is in

clu

de

d.

No

de

via

tio

n.

No

de

via

tio

n.

Ma

na

gin

g t

he

rob

oti

c b

oo

k

sc

an

ne

r

De

sc

rib

e h

ow

th

e d

evic

e is m

an

ag

ed

An

sw

er

in te

nd

er

do

cu

me

nta

tio

n

Sta

te w

hic

h im

ag

e p

ara

me

ters

ca

n b

e m

an

ua

lly

mo

difie

d:

Ima

ge

re

so

lutio

nY

es

No

de

via

tio

n.

No

de

via

tio

n.

Bit d

ep

thY

es

No

de

via

tio

n.

No

de

via

tio

n.

Ga

mm

a s

ettin

gs

Ye

sN

o d

evia

tio

n.

No

de

via

tio

n.

Co

ntr

ast

Ye

sN

o d

evia

tio

n.

No

de

via

tio

n.

Bla

ck a

nd

wh

ite

po

ints

Ye

sN

o d

evia

tio

n.

No

de

via

tio

n.

Co

lou

r b

ala

nce

Ye

sN

o d

evia

tio

n.

No

de

via

tio

n.

Co

lou

r sa

tura

tio

nY

es

No

de

via

tio

n.

No

de

via

tio

n.

Ap

pe

nd

ix2

.14

of

9

Page 58: Invitation to tender - National Library of Sweden · Library, Uppsala University Library, Gothenburg University Library and Umeå University Library. This procurement is being conducted

Ima

ge

pro

ce

ss

ing

fun

cti

on

s

Sta

te if

it is p

ossib

le to

use

th

e s

yste

m s

oft

wa

re o

f

the

de

vic

e to

activa

te a

nd

de

activa

te a

ny im

ag

e

pro

ce

ssin

g f

un

ctio

ns in

bo

th h

ard

wa

re a

nd

so

ftw

are

.Y

es

No

de

via

tio

n.

No

de

via

tio

n.

Po

st-

pro

ce

ss

ing

of

ima

ge

file

s

Sta

te if

is p

ossib

le to

pe

rfo

rm p

ost-

pro

ce

ssin

g o

f

ima

ge

file

s d

ire

ctly in

th

e d

evic

eY

es

No

de

via

tio

n.

No

de

via

tio

n.

Sta

te if

it is p

ossib

le to

pe

rfo

rm b

oth

au

tom

atic

an

d m

an

ua

l p

ost-

pro

ce

ssin

gY

es

No

de

via

tio

n.

No

de

via

tio

n.

Sta

te if

po

st-

pro

ce

ssin

g a

ffe

cts

an

y m

eta

da

ta

fro

m th

e im

ag

e c

ap

ture

eq

uip

me

nt

No

, it d

oe

s n

ot a

ffe

ct a

ny s

ca

nn

er-

sp

ecific

pa

ram

ters

.N

o d

evia

tio

n.

No

de

via

tio

n.

De

sc

rib

e th

e f

un

ctio

na

lity o

f th

e in

clu

de

d s

oft

wa

re

in te

rms o

f:

File

fo

rma

ts

Fo

llow

ing

sto

rag

e f

orm

ats

ca

n b

e c

ho

ose

n s

ep

era

tely

or

sim

ulta

ne

ou

sly

:

jpg

, jp

g2

00

0, tiff

, tiff

G4

, p

ng

, g

if, b

mp

, p

df

(in

cl. O

CR

la

ye

r), X

ML

No

de

via

tio

n.

No

de

via

tio

n.

Me

tad

ata

sto

rag

eY

es in

XM

L.

No

de

via

tio

n.

No

de

via

tio

n.

Ima

ge

ro

tatio

nY

es

No

de

via

tio

n.

No

de

via

tio

n.

Ima

ge

de

-ske

win

gY

es

No

de

via

tio

n.

No

de

via

tio

n.

Pe

rsp

ective

co

rre

ctio

ns

Th

is f

un

ctio

n is -

du

e to

th

e s

ca

nn

ing

co

nce

pt o

f th

e S

ca

nR

ob

ot -

no

t n

ee

de

d. T

he

ima

ge

s f

rom

th

e S

ca

nR

ob

ot h

ave

no

cu

ve

rtu

re-e

ffe

cts

.N

o d

evia

tio

n.

No

de

via

tio

n.

Au

tom

atic c

rop

pin

gY

es

No

de

via

tio

n.

No

de

via

tio

n.

Co

lou

r co

rre

ctio

nY

es

No

de

via

tio

n.

No

de

via

tio

n.

Re

-sca

nn

ing

an

d r

ep

lace

me

nt o

f re

ce

ntly

ca

ptu

red

im

ag

es

Ye

sN

o d

evia

tio

n.

No

de

via

tio

n.

Oth

er

fun

ctio

na

lity

Ple

ase

fin

d a

ll o

the

r fu

nctio

na

llity

of

the

sca

nn

ing

so

ftw

are

Sca

ng

ate

with

in th

e

ten

de

r d

ocu

me

nta

tio

n in

ch

ap

ter

1.4

.1.

No

de

via

tio

n.

No

de

via

tio

n.

Sta

te if

it is p

ossib

le to

sa

ve

tw

o v

ers

ion

s o

f th

e

ima

ge

file

– th

e m

aste

r file

an

d a

pro

ce

sse

d f

ile

wh

en

po

st-

pro

ce

ssin

g h

as b

ee

n p

erf

orm

ed

inte

rna

lly

It’s

po

ssib

le to

sa

ve

up

to

TE

N d

iffe

ren

t m

aste

r file

s a

t th

e s

am

e tim

e. T

he

po

st-

pro

ce

sse

d f

ile is s

ave

d a

fte

rwo

ard

s w

ith

an

au

tom

atic s

cri

pt.

No

de

via

tio

n.

No

de

via

tio

n.

Sta

te h

ow

th

e p

rod

uctio

n s

pe

ed

is a

ffe

cte

d w

he

n

ima

ge

s a

re p

ost-

pro

ce

sse

d in

tern

ally

in

th

e d

evic

eT

he

pro

du

ctio

n s

pe

ed

is N

OT

aff

ecte

d b

y th

e r

ea

l-tim

e p

roce

ssin

g o

f th

e im

ag

es.

No

de

via

tio

n.

No

de

via

tio

n.

De

sc

rib

e th

e f

un

ctio

na

lity f

or

an

y o

the

r in

clu

de

d

so

ftw

are

.A

nsw

er

in te

nd

er

do

cu

me

nta

tio

nN

o d

evia

tio

n.

No

de

via

tio

n.

Ex

po

rt t

o o

the

r

so

ftw

are

Sta

te if

the

de

vic

e a

llow

s m

aste

r file

s to

be

exp

ort

ed

an

d p

roce

sse

d in

exte

rna

l so

ftw

are

Ye

sN

o d

evia

tio

n.

No

de

via

tio

n.

Ap

pe

nd

ix2

.15

of

9

Page 59: Invitation to tender - National Library of Sweden · Library, Uppsala University Library, Gothenburg University Library and Umeå University Library. This procurement is being conducted

Ima

ge

qu

ality

No

te th

at th

is c

ate

go

ry w

ill in

clu

de

th

e r

esu

lts fro

m th

e te

st

Ima

ge

Qu

ality

Sta

te if

the

de

vic

e e

na

ble

s p

rod

uctio

n o

f m

aste

r

file

s th

at co

mp

ly w

ith

th

e "

Dig

itiz

atio

n g

uid

elin

es

for

pre

se

rva

tio

n a

nd

acce

ssib

ility

"X

Ye

s, e

ve

ry r

eq

ue

st w

ith

in th

e g

uid

elin

e is r

ea

ch

ed

at th

e le

ve

l m

en

tio

ne

d o

r e

ve

n

hig

he

r.

No

de

via

tio

n e

xce

pt to

th

e p

hysic

al

reso

lutio

n. T

he

SR

30

4 is p

ossib

le to

sca

n

pa

ge

s a

t th

e m

axim

um

fo

rma

t a

t 4

00

pp

i

inste

ad

of

the

30

0p

pi.

No

de

via

tio

n e

xce

pt to

th

e p

hysic

al

reso

lutio

n. T

he

SR

40

0 is p

ossib

le to

sca

n p

ag

es a

t th

e m

axim

um

fo

rma

t a

t

40

0 p

pi in

ste

ad

of

the

30

0p

pi.

OC

R

Sta

te to

wh

at e

xte

nt O

CR

is in

teg

rate

d in

to th

e

de

vic

e o

r p

erf

orm

ed

usin

g e

xte

rna

l so

ftw

are

an

d/o

r co

mp

ute

rs

Th

e in

tern

al so

ftw

are

of

the

de

vic

e -

th

e S

ca

nG

ate

ca

ptu

rin

g, tr

ea

tme

nt &

ma

na

ge

me

nt so

ftw

are

- d

oe

s h

ave

an

fu

lly in

teg

ratio

n (

du

e to

an

in

terf

ace

de

ve

lop

ed

by T

RE

VE

NT

US

) to

th

e e

xte

rna

l O

CR

-so

ftw

are

, th

e A

BB

YY

Re

co

gn

itio

n S

erv

er

2.0

. T

his

me

an

s th

at th

is e

xte

rna

l O

CR

-so

ftw

are

ca

n b

e f

ully

ma

na

ge

d w

ith

in th

e S

ca

nG

ate

op

era

tin

g a

rea

.N

o d

evia

tio

n.

No

de

via

tio

n.

Sta

te w

hic

h, if a

ny, O

CR

so

ftw

are

is in

clu

de

d w

ith

the

de

vic

e

Th

e a

bo

ve

me

ntio

ne

d O

CR

-so

ftw

are

(A

BB

YY

Re

co

gn

itio

n S

erv

er

2.0

) is

op

tio

na

l

to th

e d

evic

e. T

he

pri

ce

fo

r th

is O

CR

-so

ftw

are

will

be

giv

en

se

pa

rate

ly.

Th

is s

oft

wa

re is e

sp

ecia

lly d

esig

ne

d f

or

hu

ge

dig

itiz

atio

n p

roje

cts

in

th

e w

ay to

au

tom

ate

th

e O

CR

-pro

ce

ssin

g s

tep

s s

o th

at th

e w

ho

le w

ork

flo

w is r

ed

uce

d to

a

min

imu

m tim

e.

No

de

via

tio

n.

No

de

via

tio

n.

Sta

te p

ossib

le c

ha

racte

r e

nco

din

gs a

nd

exp

ort

form

ats

fo

r th

e in

terp

rete

d te

xt

Th

e A

BB

YY

Re

co

gn

itio

n S

erv

er

2.0

su

pp

ort

s:

* 3

7 m

ain

la

ng

ua

ge

s w

ith

dic

tio

na

ry s

up

po

rt

* 1

33

ad

ditio

na

l la

ng

ua

ge

s

* 4

Ea

st A

sia

n la

ng

ua

ge

s w

ith

dic

tio

na

ry s

up

po

rt

* T

ha

i

* 5

la

ng

ua

ge

s f

or

reco

gn

itio

n o

f o

ld E

uro

pe

an

do

cu

me

nts

an

d

* b

oo

ks p

rin

ted

in

18

-20

th c

en

turi

es

* 4

art

ific

ial la

ng

ua

ge

s: E

sp

era

nto

, In

terl

ing

ua

, Id

o, a

nd

Occid

en

tal

Su

pp

ort

ed

ou

tpu

t fo

rma

ts:

PD

F, P

DF

/A-1

a, P

DF

/A-1

b, R

TF

, D

OC

, D

OC

X, W

ord

XM

L, X

LS

, X

LS

X, T

XT

,

CS

V, H

TM

L, T

IFF

, JP

EG

, JP

EG

20

00

, X

ML

, F

ine

Re

ad

er

inte

rna

l fo

rma

tN

o d

evia

tio

n.

No

de

via

tio

n.

Sta

te w

he

the

r th

e O

CR

so

ftw

are

ca

n g

en

era

te

po

sitio

n in

form

atio

n a

cco

rdin

g to

ME

TS

/AL

TO

No

, th

e O

CR

-so

ftw

are

AB

BY

Y R

ecg

nitio

n S

erv

er

2.0

is n

ot a

ble

to

do

th

at.

No

de

via

tio

n.

No

de

via

tio

n.

Sta

te if

a lic

en

ce

is r

eq

uir

ed

fo

r th

e O

CR

so

ftw

are

as w

ell

as th

e c

ost fo

r su

ch

a lic

en

ce

Ye

s, th

e p

rice

s f

or

the

diffe

ren

t lic

en

ce

-mo

de

lls w

ill b

e g

ive

n s

ep

ara

tely

in

th

e

pri

ce

in

form

atio

n in

th

e te

nd

er

do

cu

me

nta

tio

n (

se

e c

ha

pte

r 2

).N

o d

evia

tio

n.

No

de

via

tio

n.

Ap

pe

nd

ix2

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Page 60: Invitation to tender - National Library of Sweden · Library, Uppsala University Library, Gothenburg University Library and Umeå University Library. This procurement is being conducted

Us

er

frie

nd

lin

es

s

Wo

rkin

g

en

vir

on

me

nt

Sta

te if

the

de

sig

n o

f th

e d

evic

e e

na

ble

s a

go

od

wo

rkin

g e

nvir

on

me

nt

X

Th

e S

ca

nR

ob

ot is

eq

uip

pe

d w

ith

ro

lls s

o th

at th

e d

evic

e c

an

be

ea

sily

mo

ve

d

with

in a

n e

xis

tin

g w

ork

ing

en

vir

on

me

nt. It ca

n e

asily

be

pla

ce

d in

diffe

ren

t

po

sitio

ns in

th

e s

ca

nn

ing

ro

om

an

d c

an

be

eve

n m

ove

d f

rom

on

e r

oo

m to

an

oth

er

du

rin

g a

pro

ject.

Mo

reo

ve

r th

e S

ca

nR

ob

ot fu

lfils

all

sta

nd

ard

s c

on

ce

rnin

g th

e e

rgo

no

mic

s a

nd

wo

rkp

lace

la

yo

ut (d

eta

ils a

re lis

ted

in

th

e c

ate

go

rie

s b

en

ea

th).

No

de

via

tio

n.

Du

e to

th

e e

xp

eri

en

ce

of

ove

r 3

0 S

R3

01

insta

llatio

ns w

orl

d-w

ide

esp

ecia

lly th

is

issu

e w

as im

pro

ve

d w

ith

in th

e S

R4

00

-

de

ve

lop

me

nt. T

he

SR

40

0 n

ow

ha

s a

n

imp

rove

d b

oo

k-c

rad

le w

hic

h is e

ve

n

mo

re f

lexib

le a

nd

use

r-fr

ien

dly

.

Mo

reo

ve

r th

e S

R4

00

ha

s m

ore

le

gro

om

for

the

op

era

tor

an

d th

e w

ho

le s

yste

m is

sm

alle

r a

nd

lig

hte

r b

uilt

with

ou

t a

ny

co

mp

rom

ise

s to

th

e m

axim

um

sca

nn

ing

form

at.

Erg

on

om

ics

Sta

te if

the

de

vic

e r

eq

uir

es r

ep

etitive

mo

ve

me

nt

tha

t ca

n r

esu

lt in

wo

rk in

juri

es

XN

o.

No

de

via

tio

n.

No

de

via

tio

n.

Sta

te if

the

de

vic

e r

eq

uir

es p

ostu

res th

at re

su

lt in

exce

ssiv

e o

r a

bn

orm

al str

ain

on

sp

ecific

bo

dy

pa

rts o

r th

e b

od

y a

s a

wh

ole

X

No

.

Th

e d

evic

e is b

uilt

in

acco

rda

nce

to

all

rele

va

nt C

E-s

tan

da

rds a

cco

rdin

g to

erg

on

om

ics a

nd

wo

rkp

lace

la

yo

ut a

nd

is in

co

nfo

rmity w

ith

th

e in

tern

atio

na

l

sta

nd

ard

: "D

IN E

N IS

O 1

47

38

:20

02

Sa

fety

of

ma

ch

ine

ry -

An

thro

po

me

tric

req

uir

em

en

ts f

or

the

de

sig

n o

f w

ork

sta

tio

ns a

t m

ach

ine

ry".

No

de

via

tio

n.

No

de

via

tio

n.

De

sc

rib

e h

ow

th

e o

pe

rato

r is

ab

le to

ad

just h

is o

r

he

r w

ork

ing

po

stu

re

Th

e o

pe

rato

r ca

n e

asily

ad

just th

e h

igh

ne

ss a

nd

po

sitio

n o

f th

e m

on

ito

r a

nd

ke

yb

oa

rd in

eve

ry d

ire

ctio

n. M

ore

ove

r th

e o

pe

rato

r is

fre

e to

sta

nd

du

rin

g h

is w

ork

in f

ron

t o

f th

e S

ca

nR

ob

ot o

r to

sit o

n a

he

igh

t a

dju

sta

ble

sto

ol.

No

de

via

tio

n.

No

de

via

tio

n.

No

ise

le

ve

l

Sta

te w

ha

t th

e n

ois

e le

ve

l is

du

rin

g o

pe

ratio

n

Th

e w

ork

ing

no

ise

of

the

Sca

nR

ob

ot is

be

ne

ath

55

dB

(A

). T

he

me

asu

rem

en

t o

f th

e n

ois

e w

as d

on

e o

n 8

me

asu

rin

g p

oin

ts in

1 m

ete

r

dis

tan

ce

aro

un

d th

e S

ca

nR

ob

ot. T

his

me

an

s th

at th

e S

ca

nR

ob

ot is

no

t

lou

de

r th

an

a n

orm

al sp

ea

kin

g v

oic

e.

No

de

via

tio

n.

No

de

via

tio

n.

Sta

te w

ha

t th

e m

axim

um

in

sta

nta

ne

ou

s n

ois

e

leve

l is

du

rin

g o

pe

ratio

nM

axim

um

= 5

5 d

B (

A)

No

de

via

tio

n.

No

de

via

tio

n.

Lig

hti

ng

Sta

te if

the

em

itte

d lig

ht co

nta

in th

e r

ed

, g

ree

n

an

d b

lue

pa

rts o

f th

e v

isib

le s

pe

ctr

um

, e

mit

min

ima

l h

ea

t, a

nd

sh

ield

th

e o

pe

rato

r fr

om

an

y

ha

rmfu

l IR

an

d U

V lig

ht

Th

e S

ca

nR

ob

ot u

se

s W

HIT

E L

ED

-lig

htn

ing

with

ab

so

lute

ly n

o h

ea

t-, IR

- a

nd

UV

-

ligh

t e

mittin

g.

Du

e to

th

e r

ea

so

n th

at th

e illu

min

atio

n s

yste

m is in

sid

e th

e S

ca

nH

ea

d, th

ere

is a

extr

em

ly lo

w lig

ht im

pa

ct fo

r th

e S

ca

nO

pe

rato

r itse

lf. T

he

wh

ole

pa

ge

illu

min

atio

n

(lig

ht im

pa

ct)

of

1 p

ag

e d

uri

ng

th

e im

ag

e c

ap

turi

ng

is lo

we

r th

an

2 m

s. T

he

refo

re

the

pa

ge

illu

min

atio

n o

f th

e S

ca

nR

ob

ot is

th

e lo

we

st o

n th

e m

ark

et.

No

de

via

tio

n.

No

de

via

tio

n.

Sta

te if

the

lig

htin

g is b

e p

lace

d s

o th

at it d

oe

s n

ot

irri

tate

th

e o

pe

rato

r's e

ye

s

No

.

Th

e u

niq

ue

lig

htn

ing

-syste

m o

f th

e S

ca

nR

ob

ot is

bu

ilt in

sid

e th

e s

ca

n-u

nit (

sca

n-

he

ad

) so

th

at th

ere

is n

o d

ire

ct w

ay f

rom

th

e L

ED

-lig

htn

ing

to

th

e o

pe

rato

r's e

ye

s.

No

de

via

tio

n.

No

de

via

tio

n.

He

at

Sta

te if

the

de

vic

e g

en

era

tes h

ea

t to

th

e e

xte

nt

tha

t th

e o

pe

rato

r’s w

ork

or

we

ll-b

ein

g is im

pa

cte

d

Acco

rdin

g to

th

e illu

min

atio

n-s

yste

m th

ere

is n

o h

ea

t e

xp

osu

re w

he

the

r to

th

e

Sca

nO

pe

rato

r n

or

to th

e d

igitiz

atio

n-o

bje

ct d

uri

ng

th

e s

ca

nn

ing

pro

ce

ss d

ue

to

th

e

co

ld lig

ht L

ED

(lig

ht e

mittin

g d

iod

e)

tech

no

log

y. S

eco

nd

ly a

ll o

f th

e in

teg

rate

d

mo

tori

ze

d c

om

po

ne

nts

of

the

Sca

nR

ob

ot a

re h

ea

t a

nd

no

ise

iso

late

d s

o th

at a

ll in

all

the

re is n

o e

xtr

ao

rdin

ary

he

at g

en

era

tio

n.

No

de

via

tio

n.

No

de

via

tio

n.

Ap

pe

nd

ix2

.17

of

9

Page 61: Invitation to tender - National Library of Sweden · Library, Uppsala University Library, Gothenburg University Library and Umeå University Library. This procurement is being conducted

Do

cu

me

nta

tio

n

Sta

te if

the

fo

llow

ing

do

cu

me

nta

tio

n (

in S

we

dis

h

an

d/o

r E

ng

lish

) is

in

clu

de

d:

Use

r m

an

ua

l fo

r th

e r

ob

otic b

oo

k s

ca

nn

er

an

d

all

inclu

de

d s

oftw

are

Ye

s, in

en

glis

h, 2

16

pa

ge

s w

ell

illu

str

ate

dN

o d

evia

tio

n.

No

de

via

tio

n.

Pro

du

ct sp

ecific

atio

nY

es, in

en

glis

h.

No

de

via

tio

n e

xce

pt to

th

e r

eso

lutio

n (

40

0

pp

i).

Will

be

ava

ilab

le f

rom

Ju

ly 2

01

0.

Se

rvic

e a

nd

ma

inte

na

nce

ma

nu

al

Ye

s, in

en

glis

h, 8

7 p

ag

es w

ell

illu

str

ate

dN

o d

evia

tio

n.

Will

be

ava

ilab

le f

rom

Au

gu

st 2

01

0.

Tra

inin

g

Sta

te if

op

era

tor

tra

inin

g w

ill b

e c

arr

ied

ou

t fo

r th

e

ord

eri

ng

en

tity

’s e

mp

loye

es in

co

nju

nctio

n w

ith

de

plo

ym

en

tY

es

No

de

via

tio

n.

No

de

via

tio

n.

Sta

te if

the

co

st o

f tr

ain

ing

an

d tra

inin

g m

ate

ria

l is

inclu

de

d in

th

e te

nd

ere

d p

rice

Ye

sN

o d

evia

tio

n.

No

de

via

tio

n.

Sta

te if

the

op

era

tor

will

be

ab

le to

in

de

pe

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Ap

pe

nd

ix2

.18

of

9

Page 62: Invitation to tender - National Library of Sweden · Library, Uppsala University Library, Gothenburg University Library and Umeå University Library. This procurement is being conducted

Ins

talla

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nd

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an

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, h

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ma

inte

na

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will

be

dis

trib

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NT

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ith

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ee

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Ap

pe

nd

ix2

.19

of

9

Page 63: Invitation to tender - National Library of Sweden · Library, Uppsala University Library, Gothenburg University Library and Umeå University Library. This procurement is being conducted

Appendix 3

Service and Support Agreement

The Customer in this Framework Agreement has also the right but not

the obligation to enter into a service and support agreement with the

Contractor for the purchased equipment. The terms and conditions for

the service and support agreement are set forth below:

Appendices to the Service and Support Agreement Appendix 3.1: General Business Terms Hardware Maintenance standard.

Appendix 3.2: General Business Terms Software Maintenance standard.

Interpretation – Ranking The Framework Agreement, if applicable, shall prevail over the Service

and Support Agreement. The Service and Support Agreement shall

prevail over Appendix 3.1 and Appendix 3.2.

Term This service and support agreement shall run until further notice with a

three-month cancellation period.

Service and support Treventus Mechatronics GmbH (“the Contractor”) undertakes under this

Service and Support agreement to:

(i) provide annual routine maintenance and servicing, as specified in

Section 2.3 in Appendix 3.1.

(ii) provide support to the Customer by telephone, email and remote

access, as specified in Section 2.1 and Section 4 in Appendix 3.1 and

Appendix 3.2.

(iii) provide an authorized service technician to the site of operation

within 48 business hours after the need for service was reported.

(iv) rectify any operational shutdown, that are not caused by gross

negligence by the Customer, within two business days; if a operational

shutdown nevertheless would last for a longer time, the Contractor shall

install a replacement device at the Contractor's expense or the Contractor

shall compensate the Customer for the entire operational shutdown.

Compensation shall correspond to the device operator's salary costs.

Page 64: Invitation to tender - National Library of Sweden · Library, Uppsala University Library, Gothenburg University Library and Umeå University Library. This procurement is being conducted

2

(v) provide updates to system software and other included software, as

specified in Section 2.2 in Appendix 3.1 and Appendix 3.2. Updates to

relevant manuals shall be supplied after each update.

(vi) provide a written service report after completed service. The report

shall describe problems and measures. The report shall be sent to the

Customer within five (5) business days of service being performed.

(vii) nullify Section 6.3 in Appendix 3.1 and Appendix 3.2.

Spare parts and travel Costs for spare parts and travel are included in the agreement.

Spare parts shall be available at least five (5) years after delivery of the

digitization robot.

Cost The annual cost of the service and support agreement is SEK Seventy-

nine thousand (79000). The cost will be paid in advance for each year. If

this service and support agreement is cancelled with three month notice

the corresponding prepaid part will be refunded.

Page 65: Invitation to tender - National Library of Sweden · Library, Uppsala University Library, Gothenburg University Library and Umeå University Library. This procurement is being conducted

Appendix 3.1

TREVENTUS Mechatronics GmbH Siebenbrunnengasse 17/2, A-1050 Vienna Terms_Hardware_Maintenance_standard_Appendix_3.1.doc Development, production & marketing Tel.: +43 1 890 35 10 Created by Christoph Bauer of mechatronic solutions Fax: +43 1 890 35 10-15 Last saved by Christoph Bauer, 18.05.2010 19:24 E-Mail: [email protected] Side 1 of 1

General Business Terms Hardware Maintenance standard

Preamble TREVENTUS Mechatronics GmbH would like to indicate that given the current state of technology it is not possible to develop software, firmware and hardware in such a way that they operate error-free on all, or with all, available hardware systems and components as well as system combinations. Therefore, this Hardware Maintenance Agreement is only applicable to systems and system components pertaining to TREVENTUS Mechatronics GmbH that operate error-free as a complete system.

1st Scope 1.1. The following terms and conditions shall apply to all maintenance and lease agreements that TREVENTUS

Mechatronics GmbH, hereinafter referred to as TRV, concludes with the customer. The business conditions of TRV are applied exclusively, even if the purchaser has his own General Business Conditions. Any delivery, service or offer by TRV is subject exclusively to its own Business Conditions.

1.2. The subject matter of this agreement is the maintenance of the designated products (devices, peripherals, systems and system components in the designation configuration) at the agreed installation address.

1.3. If software is provided in conjunction with the designated products as part of a system configuration, a separate maintenance agreement must be concluded for that software.

2nd Scope of Service 2.1. Direct support by telephone, e-mail or remote access for the customer named in the "Hardware

Maintenance Agreement standard".

2.2. Direct provision of improved and enhanced firmware updates: New and/or improved versions of the firmware shall be promptly provided to the customer named in the "Hardware Maintenance Agreement standard" as soon as they have been tested and released by TRV. They are provided exclusively by e-mail or http.

2.3. Servicing – Routine maintenance and servicing Routine maintenance and servicing shall be carried out once per 12-month term on a date mutually agreed by the parties. The following work is included in the scope thereof: a) Checking key functions and wear parts, cleaning, oiling and lubricating and adjustment of device parts b) Cleaning and calibration of the optical units c) Visual inspection of all cable and plug connections d) Replacement of defect or no longer fully functional parts and components. Wear part "Optical prismunit, SR301" is covered separately by Clause 2.4. f) Loading and installing newly developed firmware g) Installation of technical changes and improvements envisaged by TRV. h) Final inspection and running ScanRobot function test

2.4. Wear part "Optical prismunit, SR301": This may be obtained by the customer from TRV free of charge up to twice per 12-month "Hardware Maintenance Agreement standard". Faulty "Optical prismunit, SR301" become the property of TRV and must be returned to TRV immediately upon receipt of the new "Optical prismunit, SR301". A prerequisite for the delivery of the new "Optical prismunit, SR301" is that the customer immediately notifies the serial number of the faulty "Optical prismunit, SR301".

2.5. Troubleshooting & Repair a) Troubleshooting shall be rendered in response to the customer's written (e.g. e-mail or fax) request. Subject to a precise error description, TRV undertakes rectification of the error within 5 working days after receipt of the written error notification. b) Faulty parts become the property of TRV.

3rd Services Outside the Scope 3.1. Measures for rectifying malfunctions that are the result of operator errors, improper handling, technical

intervention by the customer or by third parties or as the result of external effects outside TRV's control.

3.2. Services, such as training, installation, system configuration programming, customization, consulting and data backup or recovery etc., unless explicitly stated.

3.3. Moving and changing the location of the covered item.

3.4. Additional services shall be provided by TRV at the customer's request. All staff, travel and material costs that are incurred within the context of such additional services shall be calculated in accordance with TRV's current applicable rates.

4th Service Availability 4.1. Technical and expert support by telephone, e-mail or remote control is available on working days Mondays

to Fridays from 9.00 am to 1.00 pm and 2.00 pm to 6.00 pm (CET). Support is provided in German and English.

4.2. In so far as the provision in Clause 4.1. is expanded or restricted by the parties, this shall be explicitly noted.

5th Malfunction Warnings and Customer's Co-operation 5.1. Installation

a) The customer undertakes to bring about the conditions described in "Set-up and Installation" in the designated product's manual at his own expense and maintain the same during the term of the agreement. b) If the specified preconditions are not established or maintained, TRV reserves the right to refuse to carry out the maintenance work or demand a surcharge.

5.2. The customer undertakes a) to treat products with care as per the operating instructions and to nominate responsible administrators. b) to have items moved or relocated solely by TRV c) to have all installation, configuration and repair work on products carried out solely by TRV.

5.3. The customer must have the technical documentation of the connected equipment / components to hand that are required to contain or locate the error.

5.4. The customer must observe the manufacturer-specific installation and operating regulations and exclusively use accessories, consumption parts and wear parts that are recommended or released by the respective manufacturer.

5.5. The customer undertakes to personally install firmware updates provided by TRV since only the current version and the respective previous version are serviced.

5.6. Malfunctions and faults shall be reported by the customer named in the "Hardware Maintenance Agreement standard" immediately after they occur using the TRV "Service Report" form and stating the number of the "Hardware Maintenance Agreement standard", the device serial number, the software version and a precise fault description so that TRV can localize the fault. Furthermore, if possible, TRV must be notified of the current equipment log file (it contains, amongst other things, the current reading).

6th Start, Duration, Termination

6.1. The agreement has been concluded for an indefinite period of time. In the case of lease agreements, maintenance is coupled to the term of the relevant lease agreement.

6.2. It can be terminated by either party with 6 weeks' notice to the end of the entered minimum term, thereafter to the end of a further 12-month period.

6.3. TRV may terminate the agreement in the event of the 8 hours/working day machine utilization of the designated products being exceeded. The customer may avoid such termination by ordering a fee-based upgrade to the maintenance agreement.

6.4. In the event of premature termination or conversion with respect to the contract of sale covering the products to be maintained during the term of the maintenance agreement, the said maintenance agreement shall be deemed terminated without notice as of the same date. The customer shall receive a credit note for the maintenance costs falling within the residual term.

6.5. If the customer is continuously in default with payments, TRV shall be entitled to refuse performance until the end or the contractual term or opt for termination without notice.

6.6. TRV shall be entitled to terminate the agreement for good cause. Such good cause includes but is not limited to breach of software license and use provisions, the opening of bankruptcy proceedings, or bankruptcy proceedings not being opened for want of assets.

7th Fees 7.1. The fees shall be invoiced for a contractual period in advance. The prices exclude the legally applicable

value-added tax. Payment terms are 14 days strictly net. Other services or services not included in the scope shall be charged according to TRV's generally applicable price list.

7.2. In the event of late payment, the customer shall pay interest of 1% per month or part thereof. TRV reserves the right to claim further default losses.

8th Confidentiality 8.1. Both parties undertake to indefinitely treat as confidential all knowledge of trade secrets and confidential

information gained as a result of the contractual relationship.

8.2. The customer is in agreement that the data necessary or processing the "Hardware Maintenance Agreement standard" will be electronically stored, processed and archived.

9th Authorization In the event of telephone access to TRV Technical Support, the number of the "Hardware Maintenance Agreement standard" may be asked for in order to verify the authorization. Support queries by fax or e-mail must bear the number of the "Hardware Maintenance Agreement standard". If the customer is unable to authorize himself, TRV can refuse the service until authorization is provided.

10th Liability and Compensation 10.1. TRV must be notified immediately of any complaints. Justified complaints shall be acted upon by TRV.

10.2. The customer is, under all circumstances, personally responsible for updating and securing his data files and systems. During maintenance work and the provision of new firmware, TRV shall assume that there are current backups of data files and systems. This is also applicable to data files and system data that are not local but run through a network.

10.3. TRV's liability for damage and losses of any nature under this "Hardware Maintenance Agreement standard" shall be limited to the amount of an annual fee. TRV only accepts liability for its own deliberate or grossly negligent behavior.

10.4. TRV accepts no liability for loss of profit, unrealized savings, indirect and/or consequential damage.

11th Agreement Type and Transferability 11.1. This agreement shall become binding only after signing by the customer.

11.2. TRV shall be entitled to transfer the rights and duties under this agreement to qualified third parties once or on a continuing basis.

11.3. The customer may transfer his rights and duties under this agreement to a third party only with the approval of TRV.

12th Concluding Terms 12.1. The customer declares that prior to conclusion of the agreement he was able to examine the content of the

"General Business Conditions Hardware Maintenance standard" and that he agrees with the content.

12.2. Modifications and additions to these General Business Conditions are only legally valid in writing. Any amendments to this requirement for the written form must be in writing to be effective. Collateral agreements are not allowed.

12.3. The nullity of individual provisions in these General Business Conditions does not invalidate the effectiveness of the entire "Hardware Maintenance Agreement standard".

12.4. Should one of the existing provisions be unenforceable, the legal validity of the other provisions shall remain unaffected. In this case, the unenforceable provision shall be replaced by another legally enforceable provision as close as possible to the original provision.

12.5. This agreement is subject to Austrian law.

12.6. The exclusive jurisdiction for all legal disputes arising from this agreement is the company domicile of TRV.

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Appendix 3.2

TREVENTUS Mechatronics GmbH Siebenbrunnengasse 17/2, A-1050 Vienna Terms_Software_Maintenance_standard_Appendix_3.2.doc Development, production & marketing Tel.: +43 1 890 35 10 Created by Christoph Bauer of mechatronic solutions Fax: +43 1 890 35 10-15 Last saved by Christoph Bauer, 18.05.2010 19:26 E-Mail: [email protected] Side 1 of 1

General Business Terms Software Maintenance standard

Preamble This Software Maintenance Agreement standard includes the regular supply of software updates and governs the access to the TREVENTUS Mechatronics GmbH Hotline (Support). If this Software Maintenance Agreement is not concluded, there is no entitlement to use the services of the software producer or software supplier.

1st Scope 1.1. The following terms and conditions shall apply to all maintenance and lease agreements that TREVENTUS

Mechatronics GmbH, hereinafter referred to as TRV, concludes with the customer. The business conditions of TRV are applied exclusively, even if the purchaser has his own General Business Conditions. Any delivery, service or offer by TRV is subject exclusively to its own Business Conditions.

1.2. The subject matter of this agreement is the maintenance of the aforementioned products.

1.3. If hardware is provided in conjunction with the designated products as part of a system configuration, a separate maintenance agreement must be concluded for that hardware.

2nd Scope of Service 2.1. Direct support by telephone, e-mail or remote access for the customer named in the "Software Maintenance

Agreement standard" (e.g. tips for scanning difficult books, help in loading new software updates, explanation of new software features, general help, analysis of system faults and their rectification).

2.2. Direct provision of software updates: New and/or improved versions of the software shall be promptly provided to the customer named in the "Software Maintenance Agreement standard" as soon as they have been tested and released by TRV. They are provided exclusively by e-mail or http. Troubleshooting a) When an error is described precisely, within 24 hours after notification of the error TRV shall generally begin rectifying the error (reaction time). b) Provided that an error is detected in the delivered software, TRV undertakes to provide the end customer with an explanation within 3 working days as to how long it is likely to take to rectify the error. c) All troubleshooting services are provided exclusively by telephone, e-mail, remote control or http.

3rd Services Outside the Scope 3.1. Measures for rectifying malfunctions that are the result of operator errors, improper handling, technical

intervention by the customer or by third parties or as the result of external effects outside TRV's control.

3.2. Services, such as training, installation, system configuration programming, customization, consulting and data backup or recovery etc., unless explicitly stated.

3.3. Errors that are caused by the operating system or the incorrect configuration of the operating system and / or drivers.

3.4. Additional services shall be provided by TRV at the customer's request. All staff, travel and material costs that are incurred within the context of such additional services shall be calculated in accordance with TRV's current applicable rates.

4th Service Availability 4.1. Technical and expert support by telephone, e-mail or remote control is available on working days Mondays

to Fridays from 9.00 am to 1.00 pm and 2.00 pm to 6.00 pm (CET). Support is provided in German and English.

4.2. In so far as the provision in Clause 4.1. is expanded or restricted by the parties, this shall be explicitly noted.

5th Malfunction Warnings and Customer's Co-operation 5.1. Malfunctions and faults shall be reported by the customer named in the "Software Maintenance Agreement

standard" immediately after they occur using the TRV "Service Report" form and stating the number of the "Software Maintenance Agreement standard", the device serial number, the software version and a precise fault description so that TRV can localize the fault. Furthermore, if possible, TRV must be notified of the current equipment log file (it contains, amongst other things, the current reading).

5.2. The customer must have the technical documentation of the connected equipment / components to hand that are required to contain or locate the error.

5.3. The customer must observe the manufacturer-specific installation and operating regulations and exclusively use accessories, consumption parts and wear parts that are recommended or released by the respective manufacturer.

5.4. The customer undertakes to personally install software updates provided by TRV since only the current version and the respective previous version are serviced.

5.5. The undertaking to resolve defects within the software released by TRV refers to the most recently released TRV software version. For an old version this ends 6 months after the release of a new version. Defects that do not significantly compromise the use of a program do not have to be rectified until delivery of a more up-to-date version. The undertaking to resolve defects is cancelled for programs that the customer modifies or interferes with in any other way.

6th Start, Duration, Termination

6.1. The agreement has been concluded for an indefinite period of time. In the case of lease agreements, maintenance is coupled to the term of the relevant lease agreement.

6.2. It can be terminated by either party with 6 weeks' notice to the end of the entered minimum term, thereafter to the end of a further 12-month period.

6.3. TRV may terminate the agreement in the event of the 8 hours/working day machine utilization of the designated products being exceeded. The customer may avoid such termination by ordering a fee-based upgrade to the maintenance agreement.

6.4. In the event of premature termination or conversion with respect to the contract of sale covering the products to be maintained during the term of the maintenance agreement, the said maintenance agreement shall be deemed terminated without notice as of the same date. The customer shall receive a credit note for the maintenance costs falling within the residual term.

6.5. If the customer is continuously in default with payments, TRV shall be entitled to refuse performance until the end or the contractual term or opt for termination without notice.

6.6. TRV shall be entitled to terminate the agreement for good cause. Such good cause includes but is not limited to breach of software license and use provisions, the opening of bankruptcy proceedings, or bankruptcy proceedings not being opened for want of assets.

7th Fees 7.1. The fees shall be invoiced for a contractual period in advance. The prices exclude the legally applicable

value-added tax. Payment terms are 14 days strictly net. Other services or services not included in the scope shall be charged according to TRV's generally applicable price list.

7.2. In the event of late payment, the customer shall pay interest of 1% per month or part thereof. TRV reserves the right to claim further default losses.

8th Confidentiality 8.1. Both parties undertake to indefinitely treat as confidential all knowledge of trade secrets and confidential

information gained as a result of the contractual relatioship.

8.2. The customer is in agreement that the data necessary or processing the "Software Maintenance Agreement standard" will be electronically stored, processed and archived.

9th Authorization In the event of telephone access to TRV Technical Support, the number of the "Software Maintenance Agreement standard" may be asked for in order to verify the authorization. Support queries by fax or e-mail must bear the number of the "Software Maintenance Agreement standard". If the customer is unable to authorize himself, TRV can refuse the service until authorization is provided.

10th Liability and Compensation 10.1. TRV must be notified immediately of any complaints. Justified complaints shall be acted upon by TRV.

10.2. The customer is, under all circumstances, personally responsible for updating and securing his data files and systems. During maintenance work and the provision of new software, TRV shall assume that there are current backups of data files and systems. This is also applicable to data files and system data that are not local but run through a network.

10.3. TRV's liability for damage and losses of any nature under this "Software Maintenance Agreement standard" shall be limited to the amount of an annual fee. TRV only accepts liability for its own deliberate or grossly negligent behavior.

10.4. TRV accepts no liability for loss of profit, unrealized savings, indirect and/or consequential damage.

11th Agreement Type and Transferability 11.1. This agreement shall become binding only after signing by the customer.

11.2. TRV shall be entitled to transfer the rights and duties under this agreement to qualified third parties once or on a continuing basis.

11.3. The customer may transfer his rights and duties under this agreement to a third party only with the approval of TRV.

12th Concluding Terms 12.1. The customer declares that prior to conclusion of the agreement he was able to examine the content of the

"General Business Conditions Software Maintenance standard" and that he agrees with the content.

12.2. Modifications and additions to these General Business Conditions are only legally valid in writing. Any amendments to this requirement for the written form must be in writing to be effective. Collateral agreements are not allowed.

12.3. The nullity of individual provisions in these General Business Conditions does not invalidate the effectiveness of the entire "Software Maintenance Agreement standard".

12.4. Should one of the existing provisions be unenforceable, the legal validity of the other provisions shall remain unaffected. In this case, the unenforceable provision shall be replaced by another legally enforceable provision as close as possible to the original provision.

12.5. This agreement is subject to Austrian law.

12.6. The exclusive jurisdiction for all legal disputes arising from this agreement is the company domicile of TRV.