investor presentation

Investor Relations

March 2015

Investor

Presentation

Disclaimer

March 2015 2

Cautionary statement regarding forward-looking statements

This presentation contains forward-looking statements that involve inherent risks and uncertainties, and we might not be able to achieve the predictions, forecasts, projections and other

outcomes we describe or imply in forward-looking statements. A number of important factors could cause results to differ materially from the plans, objectives, expectations, estimates and

intentions we express in these forward-looking statements, including those we identify in "Risk Factors" and in "Cautionary statement regarding forward-looking information" in our Annual Report

on Form 20-F for the fiscal year ended December 31, 2014 filed with the US Securities and Exchange Commission, and in other public filings and press releases. We do not intend to update

these forward-looking statements except as may be required by applicable law.

Statement regarding non-GAAP financial measures

This presentation also contains non-GAAP financial measures, including adjusted cost run-rates. Information needed to reconcile such non- GAAP financial measures to the most directly

comparable measures under US GAAP can be found in the revised presentation to investors slides for the fourth quarter 2014, which are available on our website at credit-suisse.com.

Statement regarding capital, liquidity and leverage

As of January 1, 2013, Basel 3 was implemented in Switzerland along with the Swiss “Too Big to Fail” legislation and regulations thereunder. Our related disclosures are in accordance with our

current interpretation of such requirements, including relevant assumptions. Changes in the interpretation of these requirements in Switzerland or in any of our assumptions and/or estimates

could result in different numbers from those shown in this presentation. Capital and ratio numbers for periods prior to 2013 are based on estimates, which are calculated as if the Basel 3

framework had been in place in Switzerland during such periods.

Unless otherwise noted, leverage ratio, leverage exposure and total capital amounts included in this presentation are based on the current FINMA framework. Swiss Total Capital Leverage ratio

is calculated as Swiss Total Capital divided by a three-month average leverage exposure, which consists of balance sheet assets, off-balance sheet exposures that consist of guarantees and

commitments, and regulatory adjustments that include cash collateral netting reversals and derivative add-ons. The “look-through” CET1 leverage ratio is calculated as “look-through” BIS CET1 capital divided by the three-month average Swiss leverage exposure.

Statement regarding impact of Swiss National Bank (SNB) actions and Credit Suisse mitigating measures

Illustrative impact of SNB actions and Credit Suisse mitigating measures applied to 2014 results and assumes that the SNB actions occurred on January 1, 2014, FX rates of USD/CHF 0.92

and EUR/CHF 1.04 (as of close of business on January 30, 2015 according to Bloomberg) and certain other modeling parameters; actual results may differ significantly.

Cautionary statement regarding this presentation

This presentation does not constitute or form part of and should not be construed as, an offer to sell or issue or the solicitation of an offer to buy or acquire securities of Credit Suisse Group AG

or Credit Suisse AG (together, the “Company”) in any jurisdiction or an inducement to enter into investment activity. No part of this document, nor the fact of its distribution, should form the

basis of, or be relied on in connection with, any contract or commitment or investment decision whatsoever. No representation, warranty or undertaking, express or implied, is made as to, and no

reliance should be placed on, the fairness, accuracy, completeness or correctness of the information or the opinions contained herein. None of the Company or any of its affiliates, advisors or

representatives shall have any liability whatsoever (in negligence or otherwise) for any loss howsoever arising from any use of this document or its contents or otherwise arising in connection with

the document.

Credit Suisse in a nutshell

4

Facts & figures Credit Suisse Group

March 2015

Strong senior credit ratings6 Credit Suisse AG (the Bank)

Sound capital foundation and capital ratios

Solid financial performance and

strong asset gathering momentum1

A balanced business portfolio4

Net revenues

CET1 = Common equity tier 1. RWA = Risk-weighted assets. 1 Core results. 2 In 4Q13, we created non-strategic units within the Private Banking & Wealth Management and Investment Banking divisions and separated non-strategic items in the Corporate Center. For further information, see our 2014 annual report. 3 Return on equity for strategic results calculated by dividing annualized strategic net income by average strategic shareholders' equity (derived by deducting 10% of non-strategic RWA from reported shareholders’ equity). 4 Reported Core results, excluding Corporate Center. 5 Full-time equivalents. 6 As of end 2014.

Short-term Long-term

Moody’s P-1 A1

S&P A-1 A

Fitch Ratings F1 A

Strategic results2 in CHF bn (in/end of) 2014 2013 2012

Net revenues 25.1 25.5 25.4

Pre-tax income 6.8 7.2 6.3

Return on equity3 12% 13% not

applicable

Total reported results in CHF bn

Net revenues 25.8 25.2 23.3

Pre-tax income 3.2 3.5 1.9

Net income attributable to shareholders 1.9 2.3 1.3

Net new assets 28.2 32.1 10.8

Assets under management 1,377 1,282 1,251

Private Banking &

Wealth Management

Investment Banking

Switzerland

Americas

EMEA

Asia Pacific

22%

38%

27%

13% 2014

Number of employees5 end 2014

19,400

26,100 Private Banking &

Wealth Management

Investment Banking

45,800 Corporate Center

300

Basel 3 total eligible capital look-through in CHF bn 46.9 40.2

not applicable

Basel 3 CET1 ratio look-through 10.1% 10.0% 8.0%

Swiss Total Capital leverage ratio look-through 3.9% 3.7% not

applicable

50%

50%

2014

5 March 2015

Credit Suisse’s focus

Continue to execute on

our strategy to be well

positioned for the future Grow high-returning franchise Protecting net margin Regularize assets under management

Further progress on

strengthening our capital

and leverage ratios

Wind down non-strategic

units and continue to

improve operating

efficiency

1

2

3

CET 1 = Common equity tier 1.

Investment Banking Private Banking &

Wealth Management

Focus on market-leading and capital-efficient businesses Reallocate resources to growth markets

Strong capital generation with year-end 4Q14 look-through CET1 ratio at 10.1% (a 60 bps improvement over the 9.5% level of end 2Q14)

Targeting approx. CHF 230 bn of BIS leverage exposure reduction

Look-through year-end 2015 targets

– BIS CET1 leverage ratio to approx. 3.0%

– BIS Tier 1 leverage ratio to approx. 4.0%

– Swiss Total Capital leverage ratio to approx. 4.5%

Committed to returning 50% of net income to shareholders provided look-through CET1 ratio >10% and look-through CET1 leverage ratio > 3%

Continued progress in winding down the non-strategic units

Delivered CHF 3.5 bn of cost savings by year-end 2014 with the remaining > CHF 1 bn expected to be achieved by year-end 2015

Announced mitigation measures expected to more than offset the implications of the SNB actions

Net new assets WMC in CHF bn

A portfolio of attractive businesses PB&WM strategic

18.9

34.9

26.6

27.5 (10.0)

17.3

7.4

2.7

7.5 8.3 (7.4)

Growing revenues through growth in lending/mandates

− Driving lending growth in UHNWI client segment

− Increasing sales effectiveness and pricing measures and upgrading of our mandates offering suite (e.g. Credit Suisse Invest)

Expanding digital client interface

Increasing productivity in Swiss home market and leveraging

scalability of platform

Repositioning mature markets and executing on

expense targets

Capturing growth in emerging markets and

UHNWI client segment

− Accelerating relationship managers hiring, sharpening target client focus, and strengthening One Bank collaboration

Emerging

Markets

Mature

Markets

2.5%

15%

2%

3%

3% 4.4%

Americas EMEA

Switzerland

reported

FY13

APAC

FY14

Western

European cross-border

outflows3

Staying focused and executing on our strategy Private Banking & Wealth Management

UHNWI = Ultra-high-net-worth individuals: total wealth > CHF 250 mn or AuM > CHF 50 mn. Note: Top-right hand chart reflects PB&WM strategic unit. CIC = Corporate & Institutional Clients. WMC = Wealth Management Clients. EEMEA = Eastern Europe, Middle East and Africa. LatAm = Latin America. 1 Strategic cost income ratio 2014. 2 Sum of 2014 NNA / AuM end of 4Q13. 3 Western European cross-border outflows of CHF 7.4 bn in 2014; additional Western European cross-border outflows of CHF 4.0 bn in non-strategic unit in 2014. 4 Excludes Western European cross-border outflows.

% Annualized net new assets

growth rate

Western European cross-border outflows

3.5%

by management

region by customer domicile

inflows4

6 March 2015

Return on regulatory capital2 strategic

17% Quarterly average

Diversified business portfolio delivering strong and consistent returns Investment Banking

Optimizing delivery and product set across Investment Banking to support growth in PB&WM

Continue to refine business mix and align resources to support operating efficiency

and drive returns improvement

Transforming Macro

Restructure Rates and FX to client-focused, cost and capital efficient model

Exit of Commodities trading1

Continued momentum in winding down non-strategic unit

portfolio

Significant progress in winding-down capital positions; on track to meet risk-weighted

assets and leverage exposure targets by end-2015

Focus on improving cost and capital-efficiency

Continued progress in strategy execution and improvement of profitability in the

Strategic business; 17% return on regulatory capital in 2014 in the strategic business

PB&WM = Private Banking & Wealth Management. RWA = Risk-weighted assets. 1 During 3Q14, Commodities trading was transferred into the non-strategic unit, including USD 1.4 bn of RWA and USD 5 bn of leverage exposure at end of 2Q14. 2 Return on regulatory capital is based on after-tax income denominated in US dollars and assumes tax rates of 30% in 4Q14, 3Q14, 2Q14, 1Q14, 4Q13, 3Q13, 2Q13 and 25% in 1Q13 and that capital is allocated at the average of 10% of average Basel 3 risk-weighted assets and 2.4% of average leverage exposure. 3 Excludes Neue Aargauer Bank. Trading revenues do not include valuation adjustments associated with counterparty and own credit exposures. 4 1Q14-3Q14. 5 Excluding Funding Valuation Adjustments (FVA).

4

78 80

2013 2014

3 61

212 138

42

<(25) (25)-0 0-25 25-50 50-75 >75

21

10 6

4Q13 4Q14 Year-End2015

88 64

24

4Q13 4Q14 Year-End

2015

(71%) (73%)

27% 19%

12% 9%

21% 19% 17% 10%

1Q13 2Q13 3Q13 4Q13 1Q14 2Q14 3Q14 4Q14

Daily trading revenues3 1Q13-3Q14, trading days

Revenue / VaR Quarterly average

Non-strategic unit

Basel 3 RWA in USD bn

Non-strategic unit

Leverage Exposure in USD bn

12%5

7 March 2015

Transforming a leading integrated bank

towards higher returns and growth

Key take away from 2014 results

March 2015 9

CHF 1.9 bn Net income reported results

4% Return on equity reported results

Strategic results

CHF 5.0 bn Net income

12% Return on equity

10.1% Basel 3 look-through

CET1 ratio

Private Banking &

Wealth Management

Net margin of 27bps1 in 2014

reflects resilience of franchise WMC

High return on regulatory capital

of 29% in 2014 driven by

significant efficiency

improvements PB&WM strategic

Solid 2014 net new assets of

CHF 36.4 bn PB&WM strategic

Stable strategic revenues and

improved capital efficiency

17% return on regulatory capital for strategic results

Significant progress in wind-down

of non-strategic unit 51% reduction in RWA (in USD) and 27% reduction

in leverage exposure (in USD) year-on-year

Further reduction of non-strategic operations

PB&WM = Private Banking & Wealth Management. WMC = Wealth Management Clients. RWA = Risk-weighted assets. 1 Full year impact from 4Q14 net gains on sales of CHF 72 mn largely offset by CHF 54 mn of certain litigation provisions in 2H14

Credit Suisse Group

Investment Banking

10

Results against Key Performance Indicators1 Credit Suisse Group

March 2015

PB&WM = Private Banking & Wealth Management. WMC = Wealth Management Clients. 1 KPIs measured on the basis of reported results. All data for core results.

Cost/income ratio

< 70%

Return on equity > 15%

Group1

PB&WM

Investment

Banking

KPIs

Cost/income ratio < 70%

Cost/income ratio < 65%

NNA growth (WMC)

3-4% through 2015

6% long-term

2.9%

n.a.

75%

72%

74%

2.5%

13%

72%

70%

70%

Strategic

2.9%

4%

91%

71%

84%

3.5%

4%

87%

83%

85%

Reported

3.5%

12%

72%

68%

71%

2.5%

6%

85%

75%

86%

2012 2013 2014 2012 2013 2014

Healthy returns contributing in redeploying capital to fund

Private Banking & Wealth Management growth

PB&WM = Private Banking & Wealth Management. 1 Return on regulatory capital is based on after-tax income and assumes tax rates of 25% in 2012 across the Group, 28% for Investment Banking, 29% for PB&WM and 27% for Group in 2013 and

30% across the Group in 2014. Capital is allocated on average of 10% of average Basel 3 risk-weighted assets for 2012 and allocated on average of 10% of average risk-weighted assets and 2.4% of average leverage exposure from 2013 onwards.

PB&WM and Group returns calculated based on CHF denominated financials; Investment Banking returns based on USD denominated financials. 2 Core results. 3 All expense reduction targets are measured at constant FX rates against 6M11

annualized total expenses, excl. realignment and other significant expense items and variable compensation expenses. 4 Going forward dividend distribution targeted at 50% of net income provided “look-through” CET1 capital ratio exceeds 10% and “look-

through” CET1 leverage ratio exceeds 3%.

Increase capital allocation to

Private Banking & Wealth Management

Healthy returns demonstrate effectiveness

of the business model

33% 40% 42% 44%

67% 60% 58% 56%

2011 2012 2013 2014 Goal

PB&WM (including Corporate Center)

Investment

Banking

Expect to generate surplus capital

for distribution to shareholders4

approx.

50%

to

55%

Contribution to Basel 3 risk-weighted assets

2012 2013 2014

29% 26%

2014

Private Banking

&

Wealth

Management

Reported Strategic

15%

29%

2012 2013 2014

8% 7%

2014

Investment

Banking

11% 17%

2012 2013 2014

5% 9%

2014

Group2 8% 18%

Return on regulatory capital1

Expect to release resources from non-strategic

operations and to reach > CHF 4.5 bn expense

saving target3 by 2015

March 2015 11

March 2015 12

Reallocation of resources to capture growth in emerging markets Wealth Management Clients

AuM = Assets under Management. 1 Industry statistics from McKinsey Private Banking Survey 2013.

39%

61%

2012

36%

64%

2011

35%

65%

2013

Assets under management mix

Mature markets

Emerging

markets

32% =

average Emerging markets AuM

for the industry1

Emerging markets 7%

12%

8%

11%

10%

15% Asia Pacific

37%

63%

2014

A leading South East Asia

franchise, local presence since 1972

The first Swiss bank to open a representative office in Beijing

Established in Brazil since 1990 as one of the first in the region

On-the ground presence in Moscow and Turkey since 1990s

Net new asset growth (annualized)

2012 2013 2014

Presence

and focus

Achievements

Dedication

to a global

platform

Present in 26 emerging countries

Strong focus on UHNWI segment

Continued pre-tax income growth

Continued strong net new asset

generation

March 2015 13

Consistent expansion of UHNWI segment with successful lending growth

Wealth Management Clients

37% 42% 45% 48%

47% 44% 42% 41%

16% 14% 13% 11%

2012

Affluent

2013

HNWI

UHNWI

2011

100%

AuM distribution by segment

Pre

-tax inco

me m

arg

in

Gross margin

AuM = Assets under management. UHNWI = Ultra-high-net-worth-individual. Emerging EMEA = Eastern Europe, Middle East and Africa. UHNWI: total wealth > CHF 250 mn or AuM > CHF 50 mn; HNWI: AuM > CHF 1 mn; Affluent: AuM < CHF 1 mn. Note: Segmental differential chart excludes Clariden Leu, Swisscard, BANK-now and custody clients, and does not include all booking centers. Pre-tax income margin = Pre-tax income / net revenues. Gross margin = Net revenues / average AuM. 1 Source: BCG Global Wealth Report 2014.

Average for the three client segments

UHNWI

HNWI

Affluent 2014

Projected overall annual growth in UHNWI wealth of 9% from 2013 to 20181

Bubble size represents AuM

Illustrative

segmental

differential

Net new lending to UHNWI in CHF bn

2013 2014

0.9

5.6

Loan volume in CHF bn 28.1 39.0 +39%

Asia Pacific

Emerging EMEA

Latin America

Western Europe

Switzerland

North America

27%

21% 11%

11%

16%

14%

Solid returns driven by continued momentum in market-leading

Strategic businesses

Investment Banking Strategic

Securitized

Products

Eq. Derivatives

IBD

Global Credit

Products EMG

Global Macro

Products2

Prime Services

% of 4Q14

IB capital base1

Improved market conditions to drive returns and profitability

14% (vs. 14% in 3Q14)

21% (vs. 21% in 3Q14)

65% (vs. 65% in 3Q14)

Rolling four quarters return on regulatory capital3

High

Cre

dit

Su

isse

mark

et

sh

are

po

sit

ion

Low

To

p 3

4

to

6

7 o

r lo

wer

Majority of capital allocated to market leading businesses

Strong returns in market leading businesses from continued market share momentum

Optimize risk and capital

utilization across the franchise

1 Percent of capital base (based on internal reporting structure) reflects hybrid capital which is defined as average of 10% of average Basel 3 risk-weighted assets and 2.4% of average leverage exposure at quarter-end 3Q14 vs. quarter-end 4Q14 for Strategic businesses. 2 Global Macro Products includes Rates and FX franchises. 3 Presentation based on internal reporting structure.

Bubble size reflects relative

capital usage at end of 4Q14

Investment Banking

Equities

Fixed Income

Return on regulatory capital improved

vs. 3Q14 rolling four quarter return

High

* No indicator reflects stable return on regulatory

capital vs. 3Q14 rolling four quarter return

Strategic businesses (market share position vs. return on regulatory capital)

Differentiated cross-asset macro platform to improve

returns

Improved capital efficiency in macro

Cash Equities

March 2015 14

Expect to achieve > CHF 4.5 bn expense savings by end 2015 Credit Suisse Group

2.05

1.3

> 0.6

> 0.35 0.2

1.65

2.65

3.5 1

0.15

0.05

2014 Achieved

Expected by year-end 2015

Total savings after 2015

> 4.5 > 1.0

0.25

> 0.4

0.3 3.5

1.55

1.25

0.7


Infrastructure

Investment Banking

2014 Achieved

Expected by year-end 2015

Total saving after 2015

>4.5

Direct cost savings by division in CHF bn Fully loaded cost savings by division in CHF bn

> 1.65

0.95

1.85


Corporate Center

Investment Banking

Note: All expense reduction targets are measured at constant FX rates against 6M11 annualized total expenses, excl. realignment and other significant expense items and variable compensation expenses. Infrastructure includes Corporate Center, which is

not allocated to the front office divisions. Fully loaded view consists of infrastructure expenses that are allocated to divisions. 1 Includes savings from adjustments to normalize for the immediate accounting recognition of early retirement eligible population.

> 1.0

March 2015 15

(250)

(20) – (40)

+200

+50 -100

Negative impact

of approx.

CHF (280) mn1

Response

to SNB actions:

+CHF 325 - 375 mn

Proactive plan combining cost and growth initiatives

expected to restore anticipated profit loss

1 Negative impact of approx. CHF (280) mn based on the mid-point of net interest income impact. 2 Remainder of cost savings from 2011 cost plan calculated from expense reductions measured at reported FX rates against 6M11 annualized total expenses, excluding realignment and other significant expense items and variable compensation expenses.

+CHF 45 - 95 mn

+9502

+75

Response to SNB actions Credit Suisse Group

Reflects mostly the weakening of the EUR/CHF rate; prevailing

USD/CHF exchange rate is largely unchanged vs. the average in 2014

Illustrative cumulative impact of Credit Suisse response and previously-

announced measures on 2014 Group pre-tax income in CHF mn


Investment Banking & Corporate Center

(130) (120) Impact

of SNB

actions

(illustrative) Net negative impact from lower CHF interest rates on non-maturing

products and fixed term deposits, partially offset by client rate adjustments

Net interest

income

FX translation

impact

Incremental cost savings of CHF 200 mn driven by planned improved alignment of CHF cost base with CHF revenues and offshoring of

support roles and approx. CHF 200 mn to be incurred over 2015-17 to achieve the full incremental cost savings by end-2017

Response

to SNB

actions

(expected) 2015

incremental

cost savings

2016-17

incremental

cost savings CHF 75 mn per annum reduction in future deferred compensation

from lower fair value of future deferred compensation

Higher client FX

transactional

volumes

A floating EUR creates additional hedging needs and potentially higher

trading volumes for our clients with CHF 50-100 mn of benefit per annum

Remaining cost savings from 2011 cost plan of CHF 0.95 bn2 with

CHF 0.25 bn in PB&WM, CHF 0.25 bn in IB and >CHF 0.4 bn in

infrastructure

Further impact

from previously-

announced

measures

(expected)

Remainder of

cost savings by

end-2015

Growth

initiatives

Growth initiatives already implemented in PB&WM (e.g. enhanced mandates offering, launched a differentiating advisory

service; strengthening of our advise-based distribution)

Net impact

16 March 2015

Further progress on strengthening

capital and leverage

Achieved “look-through” CET1 ratio of 10.1%, above end-2014 target Credit Suisse Group

Look-through Basel 3 capital ratios

CET1 = Common equity tier 1. 1 Includes USD 3 bn Tier 1 participation securities prior to 4Q13 (with a haircut of 20%) and none thereafter. 2 Includes issued high-trigger capital instruments of CHF 8.3 bn, CHF 8.7 bn and CHF 8.9 bn in 2Q14,

3Q14 and 4Q14, respectively and issued low-trigger capital instruments of CHF 8.4 bn, CHF 9.0 bn and CHF 9.4 bn in 2Q14, 3Q14 and 4Q14, respectively. 3 Swiss CET1+ high-trigger capital ratio. 4 Excludes countercyclical buffer required as of

September 30, 2013. The progressive component requirement is dependent on our size (leverage ratio exposure) and the market share of our domestic systemically relevant business and is subject to potential capital rebates that may be granted by FINMA.

For 2015, FINMA increased our 2019 progressive component requirement from 3.66% to 4.05% due to the latest assessment of relevant market shares, which leads to a total capital ratio requirement of 17.05% and a Swiss Total Capital leverage ratio

requirement of 4.09%. 5 BIS leverage amounts are calculated based on our interpretation of, and assumptions and estimates related to, the BIS requirements as implemented by FINMA that are effective for 1Q15, and the application of those

requirements on our 4Q14 results. Changes in these requirements or any of our interpretations, assumptions or estimates would result in different numbers from those shown here. 6 End-2014 FX rates of USD/CHF:0.99, EUR/CHF:1.20.

7 Adjustments assume post SNB actions FX rates of USD/CHF:0.92 and EUR/CHF:1.04 (FX rate as of close-of-business January 30, 2015; source: Bloomberg).

7.5%

9.5% 9.8% 10.1% 10.0%

9.6%

15.8%2 16.4%2 17.05%4

15.3%2

12.3%3 13.1%3

13.0%

High-trigger capital instruments

Low-trigger capital instruments

3Q12 2Q14 4Q14

Total Capital1

BIS

CET1

4Q14 reported

End 2015 target based on BIS5

BIS CET1 2.4% approx. 3.0%

BIS Tier 1 3.3% approx. 4.0%

Swiss Total 3.9% approx. 4.5%

12.7%3

Look-through leverage ratio

Group leverage exposure look-through, end period, in CHF bn

3Q14

1,225 1,198 1,167

2015-2017

CET1 ratio

expected to

increase due to

retention of equity

to meet potential

higher Swiss

leverage

requirements

Current Credit Suisse

requirements by 1.1.19

279 286 284 250-260

Basel 3 look-through risk-weighted assets in CHF bn 3Q14 reported

Reported6 Estimated BIS

equivalent5,6

End-2015

target BIS5,7

4Q14

930-950

Investment Banking

Corporate Center


65%

4%

Leverage exposure mix phase-in, end 4Q14

31%

March 2015 18

Expected

by end 2016

Investment Banking

PB&WM (incl. Corporate Center)

56%

Risk-weighted

assets mix look-through, end 4Q14

44%

March 2015 19

791 730 713

575-595

(62) (21)

(35-45)

(50) – (55) (30) - (35) (35)

856

794 773

600 - 620

End-3Q14

Reported

Business

Reductions

End-4Q14

Reported

Net BIS

definition

impact

End-4Q14

preliminary

BIS equiv.

Clearing &

compression

initiatives

Non-Strategic

business redns. &

liquidity optimization

Client

optimizations

Business

optimizations

End-2015

BIS

Leverage exposure in USD bn

Strategic

Non-strategic (20-22%)

Target USD 150-170 bn of leverage

exposure reduction by end 2015

USD 21 bn decrease from

BIS definition impact, post-

mitigation measures

1

1 Excludes reductions in non-strategic. BIS leverage amounts are calculated based on our interpretation of, and assumptions and estimates related to, the BIS requirements as implemented by FINMA that are effective for 1Q15, and the application of those requirements on our 4Q14 results. Changes in these requirements or any of our interpretations, assumptions or estimates would result in different numbers from those shown here.

We expect USD 150 bn – 170 bn in reductions through 2015 to be

delivered relatively equally from:

− Clearing-based initiatives and increased efficiencies from

compression of trades

− Planned reductions in the non-strategic unit and optimization of

liquidity and funding requirements

− Continued client optimizations across Investment Banking

businesses

− Further business optimizations including planned reductions in

Macro

Estimated BIS leverage exposure progression to end-2015 Investment Banking

Significant progress in

reducing leverage

exposure by USD 62 bn

vs. 3Q14 mainly driven by

business reductions in the

strategic business

Shift resources to focus on growth in

high returning businesses

21

Accelerated move to more balanced business mix and further operating efficiency to drive returns improvement

March 2015

Strategic

23% 29% 26% 27% 25%

15%

2011 2012 2013 3Q14 4Q14 2014

Capital end period in CHF bn

All financials and return calculations above based on reported results 1 Return on regulatory capital is based on after-tax income and assumes tax rates of 25% in 2011, 2012 and 1Q13 and 30% thereafter and that capital is allocated at the average of 10% of average Basel 3 risk-weighted assets prior to 2013 and the average of 10% of average Basel 3 risk-weighted assets and 2.4% of average leverage exposure from 2013 onwards. Return on regulatory capital is different from externally disclosed Return on Equity. PB&WM and Group returns calculated based on CHF denominated financials; IB returns based on USD denominated financials

Return on regulatory

capital1


Capital end period in USD bn

Investment Banking

Capital end period in CHF bn


capital1

Group


capital1

(2)%

Strategic Strategic

Strategic Strategic

268

2014

10% 17%

4Q142014

15% 18%

4Q14 2014

N/A

1,276 1,131

1,240 1,213

339 284 266 286 284

2011 2012 2013 3Q14 2014

6% 5% 9% 13% 9% 8%

2011 2012 2013 3Q144Q14 2014

30% 29%

4Q14 2014

Healthy returns demonstrate

effectiveness of repositioned

capital-efficient business model

1,138

369

102

2014

N/A

348 348 377 381

98 97 96 107 108

2011 2012 2013 3Q14 2014

730

151

2014

N/A

972 836 856 794

242 187 175 171 161

2011 2012 2013 3Q14 2014

Leverage exposure

Basel 3 RWA

8% 7% 8%

(4)%

8%

2011 2012 2013 3Q14 4Q14 2014

Significant progress in risk-weighted asset and leverage reduction;

run-off profile expected to significantly reduce pre-tax income drag over time

Non-strategic units

22

PB&WM = Private Banking & Wealth Management. IB = Investment Banking. Rounding differences may occur. Note: For Investment Banking’s year-end 2015 target, period end 3Q13 spot CHF/USD of 0.90 was used when the CHF target was fixed. Rounding differences may occur. 1 Investment Banking non-strategic risk-weighted assets and leverage exposure restated for prior quarters for commodities trading exit. 2 Includes 2014 adverse model change. 3 Reflects major external methodology changes only. 4 Reported results restated to conform to current presentation

Expected reductions in non-strategic units in CHF bn

PB&WM non-strategic unit Investment Banking non-strategic unit1

4Q14

4Q13 100

26

4Q14

4Q13 28

102 (38%)

1Q14 risk-weighted assets methodology change impact3 (PB&WM, IB)

16

75

end 2015 target

end 2015 target

Non-strategic pre-tax income losses4 in CHF bn

(0.7)

(4.4)

(3.7) (3.6)

2011 2012 2013 2014

(65%)

(43%) Basel 3 risk-

weighted

assets1

Leverage

exposure1

March 2015

Supplementary information

Supplemental slides

March 2015 24

Slide

Credit Suisse

Core results overview 25

Look-through leverage ratios 26

Swiss capital and leverage ratio phase-in requirements ("glide path") 27

Group expense reduction 28

Currency mix & Group capital metrics 29

Collaboration revenues 30

Shareholders’ equity and “look-through” CET1 capital breakdown 31

Reconciliation of return on equity, return on tangible equity and return on regulatory capital 32

Indicative proposed legal entity structure and Swiss resolution framework 33 to 34

Credit ratings peer comparison 35 to 36


Results overview 37

WMC results overview 38

WMC gross / net margin development 39

WMC net new assets 40

WMC net new assets peer comparison 41

WMC net new assets by booking center 42

Investment Banking

Results overview 43

Risk-weighted assets movement 44

Non-strategic units

Run-off profile 2013, 1Q14, 2Q14, 3Q14 and 4Q14 45 to 49

Results overview Credit Suisse Core Results

1 Return on Equity for Strategic results calculated by dividing annualized Strategic net income by average Strategic shareholders' equity (derived by deducting 10% of Non-Strategic RWA from reported shareholders’ equity). 2 Assumes assets managed across businesses relate to Strategic businesses only. 3 Excludes pre-tax charges of CHF 765 mn in 4Q13 and 2013 relating to the settlement with the Federal Housing Finance Agency over mortgage-backed securities and pre-tax charge of CHF 600 mn in 2013 and CHF 1,618 mn in 2014 relating to the final settlement of all outstanding U.S. cross-border matters, in Non-Strategic and total reported results.

Str

ate

gic

N

on-S

trate

gic

To

tal R

ep

ort

ed

in CHF mn 4Q14 3Q14 4Q13 2014 2013

Net revenues 6,000 6,287 6,024 25,126 25,475

Pre-tax income 1,449 1,622 1,461 6,790 7,173

Cost / income ratio 75% 73% 75% 72% 72%

Return on equity1 11% 11% 11% 12% 13%

Net new assets2 in CHF bn (0.2) 8.8 5.4 36.4 38.0

Net revenues 6,376 6,537 5,920 25,815 25,217

Pre-tax income / (loss) 901 1,301 (529) 3,232 3,504

Pre-tax income ex significant settlements impact3 901 1,301 836 4,850 4,869

Net income / (loss) attributable to shareholders 691 1,025 (476) 1,875 2,326

Diluted earnings / (loss) per share in CHF 0.39 0.61 (0.37) 1.07 1.22

Return on equity 6% 10% (5%) 4% 6%

Return on equity ex significant settlements impact3 6% 10% 5% 8% 8%

Net revenues 376 250 (104) 689 (258)

Pre-tax income / (loss) (548) (321) (1,990) (3,558) (3,669)

Pre-tax income significant settlements impact3 (548) (321) (625) (1,940) (2,304)

March 2015 25

Leverage ratios within reach of 2019 requirement Credit Suisse Group

in CHF bn

2Q14

Lev. ratio1

3Q14

capital

3Q14

Lev. ratio1

4Q14

capital

4Q14

Lev. Ratio1

CET1 Leverage ratio 27.9 28.6

Add: Tier 1 high-trigger capital instruments 6.0 6.2

Add: Tier 1 low-trigger capital instruments 4.9 5.1

BIS Tier 1 Leverage ratio 38.8 39.9

Deduct: Tier 1 low-trigger capital instruments (4.9) (5.1)

Add: Tier 2 high-trigger capital instrument 2.6 2.7

SNB Loss Absorbing Lev. Ratio 36.6 37.5



BIS Total Capital Leverage ratio 45.5 46.9

Add: Swiss regulatory adjustments (0.1) (0.2)

Swiss Total Capital Leverage ratio 45.4 46.7

Rounding differences may occur. 1 Leverage ratios based on total Swiss “look-through” average leverage exposure of CHF 1,145 bn in 2Q14, CHF 1,191 bn in 3Q14 and CHF 1,213 bn in 4Q14. 2 The progressive component requirement is dependent on our size (leverage ratio exposure) and the market share of our domestic systemically relevant business and is subject to potential capital rebates that may be granted by FINMA. For 2015, the 2019 progressive capital component was increased by FINMA to 4.05% (compared to 3.66% in 2014) due to the latest assessment of relevant market shares.

3.3% 3.3%

3.1% 3.1%

“Look-through” CET1 Leverage ratio improved to 2.4%; “look-through” BIS Total Capital Leverage ratio and Swiss Total Capital Leverage ratio both improved to 3.9%

Committed to “look-through” Swiss Total Capital Leverage ratio target of ~4.5% by end 2015, implying a “look-through” CET1 leverage ratio of ~3.0%

Leverage calculation “Look-through”

3.2%

3.0%

3.8% 3.9% 3.8%

4.1%2 2019 Swiss Total Capital Leverage ratio requirement:

3.9% 3.8% 3.7%

2.3% 2.4% 2.3%

March 2015 26

Swiss capital and leverage ratio phase-in requirements

for Credit Suisse during transition ("glide path")

Capital ratio

requirements

High-trigger capital instruments

Low-trigger capital instruments1

Swiss CET1 capital

10.18% 12.16%

13.79% 15.08%

16.17% 17.05%

Rounding differences may occur. Note: Excludes countercyclical buffer required as of September 30, 2013. 1 The progressive component requirement is dependent on our size (leverage ratio exposure) and the market share of our domestic systemically relevant business and is subject to potential capital rebates that may be granted by FINMA. For 2015, FINMA increased our 2019 progressive component requirement from 3.66% to 4.05% due to the latest assessment of relevant market shares, which leads to a total capital ratio requirement of 17.05% and a Swiss leverage ratio requirement of 4.09%.

1.62% 1.77% 1.95% 2.10% 2.25% 2.40%

0.42% 0.54%

0.63% 0.69% 0.72% 0.72%

0.40% 0.61%

0.73% 0.83%

0.91% 0.97%

2014 2015 2016 2017 2018 2019

Swiss

leverage ratio

requirements 2.92%

3.31%

2.44%

3.62% 3.88% 4.09%

Effective as of January 1, for the applicable year

Effective as of January 1, for the applicable year

Swiss capital and leverage ratio phase-in requirements for 2015

Respective capital ratio requirements multiplied by 24%

6.75% 7.38% 8.13% 8.75% 9.38% 10.00%

1.75% 2.25%

2.63% 2.88% 3.00% 3.00%

1.68% 2.53%

3.04% 3.46%

3.80% 4.05%

2014 2015 2016 2017 2018 2019

27 March 2015

Achieved CHF 3.5 bn annualized expense savings through

2014 since expense measures announced in mid-2011

28

All data for Core Results including expense savings from discontinued operations. All expense reductions are measured at constant FX rates against 6M11 annualized total expenses, excluding realignment and other significant expense items and variable compensation expenses. Rounding differences may occur from externally published spreadsheets 1 Related to existing population 2 Include pre-tax charge of CHF 1,618 mn in 2014 relating to the final settlement of all outstanding U.S. cross-border matters and other significant litigation items 3 Includes CC realignment costs and realignment Non-Strategic unit measures, and architecture simplification 4 Includes variable compensation related savings on reduction of force and fixed allowance

22.4

(5.5)

17.0

6M11 adjusted

Group expense reduction achieved in CHF bn

2014 reported

2014 adjustments

20.5

annualiz

ed

10.2

2014 adjusted

Savings of

CHF 3.5 bn

Adjustments from 6M11 reported:

Variable compensation (1,034)

Realignment costs (CC) (142)

Other (across divisions) 50

Total (1,127)

Annualized (x2) (2,253)

Adjustments from 2014 reported:

Variable compensation1 (1,689)

Certain litigation items2 (2,489)

Realignment / AS3 (855)

RRP (414)

Other4 (133)

FX impact 89

2014 Total (5,491)

March 2015

48%

36%

8%

8%

57%

18%

10%

15%

44%

28%

23%

5%

Currency mix

Sensitivity analysis on Core results3

29

CHF mn FY14 CHF USD EUR GBP Other

Contribution

Net revenues 12,637 40% 33% 15% 2% 10%

Total expenses1 10,549 47% 30% 9% 3% 11%

Expenses excl. Litigation2 8,931 55% 18% 11% 3% 13%


1 Total operating expenses and provisions for credit losses. 2 Corresponds to pre-tax charge of CHF 1,618 mn (USD 1,815 mn). 3 Average full year 2014 exchange rates vs. January 2015 month-end exchange rates. 4 Data based on December 2014 month-end currency mix and on a look-through basis. 5 Reflects actual capital positions in consolidated Group legal entities (net assets) including net asset hedges less applicable Basel 3 regulatory adjustments (e.g. goodwill). 6 Corresponds to pre-tax charge of CHF 1,618 mn (USD 1,815 mn).


Net revenues 25,815 21% 54% 11% 3% 11%

Total expenses1 22,583 28% 44% 5% 10% 13%

Contribution Credit Suisse Core results

Applying a +/-10% movement on the average FX rates for 2014, the sensitivities are:

USD/CHF impact on FY14 pre-tax income by CHF (407) mn or CHF (569) excluding the final settlement impact of all outstanding U.S. cross-

border matters6

EUR/CHF impact on FY14 pre-tax income by CHF (173) mn

Currency mix capital metric4 look-through

A 10% strengthening of the US dollar (vs. CHF) would

have a -3.7 bps impact on the 4Q14 “look-through”

BIS CET1 ratio (from 10.1% to 10.0%)

March 2015


Net revenues 12,515 0% 77% 8% 4% 11%

Total expenses1 10,685 3% 61% 2% 19% 15%

Contribution Investment Banking

USD

CHF

EUR

Other

Bas

el 3

ris

k-w

eig

hte

d a

ssets

CE

T1

cap

ital5

Sw

iss

leve

rage e

xposu

re

Currency mix & Group capital metrics

US

D

1.1 1.0 1.0

1.2 1.1

4Q13 1Q14 2Q14 3Q14 4Q14

Contribution to overall net revenues stable at 18% compared to 3Q14

Continued strong increase in the number of cross-divisional referrals

Solid performance in providing tailored solutions to UHNWI clients

Collaboration revenues target range

of 18% to 20% of net revenues 19%

16% 15%

18% 18%

Collaboration revenues – Core results in CHF bn / as % of net revenues

Collaboration revenues Credit Suisse Group

March 2015 30

4Q14 Shareholders’ equity breakdown in CHF bn

9.6

0.4

16.2

1.3

28.6

1.3

6.3 6.5

8.9 8.9

Tangible equity and

misc. (not B3 effective)

Goodwill and Intangibles1

IB Strategic2

PB&WM

Strategic2

IB Non-Strategic2

44.0 44.0

“Look-through”

Common Equity

Tier 1 Capital

Total regulatory

deductions and

adjustments

4Q14 Shareholders’ equity in CHF bn

PB&WM Non-Strategic2

4Q14

Shareholders’ equity 43,959

Regulatory deductions (includes accrued dividend, treasury

share reversal, scope of consolidation)

(375)

Adjustments subject to phase-in (15,008)

Non-threshold-based (13,451)

Goodwill & Intangibles (net of Deferred Tax Liability) (8,709)

Deferred tax assets that rely on future profitability (excl. temporary

differences) (3,250)

Defined benefit pension assets (net of Deferred Tax Liability) (657)

Advanced internal ratings-based provision shortfall (569)

Own Credit (Bonds, Structured Notes, PAF, OTC Derivatives) (266)

Own shares and cash flow hedges -

Threshold-based (1,557)

Deferred Tax Asset on timing differences (1,557)

Total regulatory deductions and adjustments (15,383)

“Look-through” Common Equity Tier 1 capital 28,576

Reconciliation of shareholders’ equity to “look-

through” CET1 capital in CHF mn

1 Goodwill and intangibles, including mortgage servicing rights, gross of Deferred Tax Liability. 2 Regulatory capital calculated as the average of 10% of average RWA and 2.4% of average Leverage Exposure at the end of 4Q14.

Corporate Center

Shareholders’ equity and “look-through” CET1 capital breakdown Credit Suisse Group

March 2015 31

1 Calculated using income after tax, assumes tax rate of 30% and capital allocated on average of 10% of average RWA and 2.4% of average leverage exposure. 2 For Investment Banking, capital allocation and return calculations are based on US dollar denominated numbers.

Reconciliation of return on equity, return on tangible equity and

return on regulatory capital Credit Suisse Group

March 2015 32

Proposed evolution to Credit Suisse legal entity structure

Designed to meet future requirements for global recovery and resolution planning

Possibility of limited reduction in capital requirements provided for under Swiss banking law if resolvability is improved

In support of FINMA’s “single point of entry” bail-in strategy we expect to commence issuing long-term senior debt from

Credit Suisse Group AG3 in 2015. We also expect to continue issuing long-term senior debt from Credit Suisse AG

Aligns the booking of Investment Banking business on a regional basis, from a client and risk management perspective

Less complex and more efficient operating infrastructure for the bank

1 This program has been approved by the Board of Directors of Credit Suisse Group AG, but is subject to final approval by FINMA. Implementation of the program is well underway, with a number of key components to be implemented from mid-2015.

2 Proposed hub for Asia Pacific Investment Banking business in Singapore branch. 3 Funding may be issued either at the holding company level or at the level of an entity that will be substituted by the holding company in a restructuring event.

4 Subject to US regulatory approvals, the US derivatives businesses, currently booked in London in Credit Suisse International, are anticipated to be transferred to the US broker-dealer. US Service Co activities will also be housed here. 5 Credit Suisse is

planning that its two principal UK operating subsidiaries (Credit Suisse Securities (Europe) Limited and Credit Suisse International) will be consolidated into one single subsidiary. 6 In Switzerland, Credit Suisse plans to create a subsidiary for its Swiss-

booked business (primarily wealth management, retail and corporate and institutional clients as well as the product and sales hub in Switzerland).

Go

als

US Holding Co4 Private Banking & Wealth Mgt. Subsidiaries

Indicative proposed entity structure (simplified view)1

Funding Entity3

UK Subsidiary5

Credit Suisse AG Operating Bank with branches2 Global Service Co

(excl. US)

Credit Suisse Group AG Holding Company

Swiss Legal Entity6

March 2015 33

Credit Suisse specific background – Swiss resolution framework

Resolution (by FINMA)

Restructuring

PONV Recovery

Post-resolution

Bail in

(as a means of

last resort)

Financial stability

safeguarded

Sale or transfer of

assets and/or

closure of certain

business lines

Further

restructurings

Management

changes

Etc.

Trigger of high-

strike /low-strike

Cocos1

Disposals

Further options

from Recovery

Plan

Refill

CoC

os

Refill

CoC

os

Early

intervention

Capital

replenishment

Dividend cuts

Bonus

reduction

AT1 coupon

cancellation

Capital Adequacy Ordinance

Bank Insolvency Ordinance

(BIO-FINMA)

Trigger of regulatory

capital instruments with PONV conversion/

write-off feature

Swiss Insolvency Framework

BIO-FINMA includes bail-in as possible resolution tool

− Hierarchy of claims must be respected

− Creditors of the same class must be treated equally

− NCWOL principle applies

− Creditors of SIFI cannot reject/suspend resolution plan, however they have the right to challenge in court and request compensation if treated worse than in liquidation

FINMA position on Resolution2

Clear policy statement supporting global SPE approach for two largest Swiss banks

Protection of operating entities around the world – global approach to recovery and resolution with FINMA taking the leadership role as home regulator

Strong statements on cooperation and liquidity support, and presumptive path

SPE = Single-Point-of-Entry. PONV = Point of Non-Viability. NCWOL = No Creditor Worse Off than in Liquidation. FINMA = Swiss Financial Market Supervisory Authority (FINMA). SIFI = Systemically important financial institutions. 1 Credit Suisse AG (OpCo) has issued Tier 2 low-trigger capital instruments where the principal amount is written off upon certain triggering events, including Credit Suisse Group’s (HoldCo) CET1 ratio falling below 5% or Credit Suisse Group becoming non-viable. 2 FINMA position paper “Resolution of global systemically important banks”, August 7, 2013. Source: FINMA / Credit Suisse.

Liquidation

/wind-down

Etc.

Busi

ness

as

usu

al

March 2015 34

March 2015 35

Aa3

AA-

A1

A+

A2

A

A3

A-

Baa1

BBB+

Moody’s rating scale

Fitch and S&P rating scale

Baa2

BBB

Source: Bloomberg. Ratings shown are current unsecured long-term ratings and are subject to change without notice. Latest rating action on March17, 2015. * Long-term rating on negative outlook. ** Long-term rating under review for downgrade. • Long-term rating on positive outlook. + Long-term rating under review for upgrade. Ratings apply to holdings companies: HSBC Holdings plc, JPMorgan Chase & Co., Credit Suisse Group AG, UBS Group AG, Lloyds Banking Group plc, Barclays plc, Goldman Sachs Group Inc., Morgan Stanley, Citigroup Inc., Bank of America Corp. and Royal Bank of Scotland Group plc.

Note: Ratings not shown for BNP Paribas SA, Deutsche Bank AG, Société Générale SA, given there is no holding company structure or holding company rating.

Credit rating peer comparison – Bank Holding Companies

HSBC

Morgan Stanley

Citigroup

Bank of America

Barclays

JPMorgan Chase

Credit Suisse Group AG

Goldman Sachs

Lloyds

RBS

F M** S

M F S*

M** S F

M** S• F*

F M** S

M+ F S*

F*

F

F

S*

S*

M+

M+

M+

S*

F* S M**

Rating legend

M Moody’s

F Fitch

S S&P

Baa3

BBB-

UBS S F

Credit rating peer comparison – Bank Operating Companies

March 2015 36

HSBC

JPMorgan Chase

UBS

Source: Bloomberg. Ratings shown are current unsecured long-term ratings and short-term ratings (below each symbol) and are subject to change without notice. Latest rating action on March 17, 2015. Note: Ratings shown are for HSBC Bank plc, JPMorgan Chase Bank NA, BNP Paribas SA, Credit Suisse AG, Deutsche Bank AG, Citibank NA, Goldman Sachs Bank USA, Bank of America NA, UBS AG, Barclays Bank plc, Société Générale SA and Morgan Stanley Bank NA. * Rating on negative outlook. ** Rating under review for downgrade. + Rating under review for upgrade.

Deutsche Bank

Goldman Sachs

Morgan Stanley

Citigroup

BNP Paribas

Bank of America

Société Générale

Credit Suisse AG (Bank)

Barclays

Moody’s rating scale

Fitch and S&P rating scale

(F1+) F

(P-1) M+

(A-1+)** S**

(P-1) M

(A-1) S*

(F1) F

(A-1) S

(F1) F

(P-1) M*

(P-1)** M**

(A-1) S*

(F1) F

(F1+) F*

(A-1)** S**

(P-2) M**

(P-1) M

(P-1)** M**

(P-1) M+

(F1) F*

(A-1) S*

(F1) F

(P-1) M

(A-1)** S**

(F1) F (F1) F*

(F1) F

(F1) F

(F1) F

(A-1) S* (A-1) S*

(A-1) S

(A-1) S

(A-1) S

(P-1) M+

(P-1) M+

(P-2) M+

Aa3

AA-

A1

A+

A2

A

A3

A-

Baa1

BBB+

Baa3

BBB-

Baa2

BBB

Rating legend

M Moody’s

F Fitch

S S&P

1 Calculated using income after tax denominated in CHF; assumes tax rate of 30% in 4Q14, 3Q14, 4Q13, and 2014, and 29% in 2013, and capital allocated based on average of 10% of average Basel 3 risk-weighted assets and 2.4% of average leverage exposure. 2 Assumes assets managed across businesses relate to Strategic businesses only. 3 Includes pre-tax charge of CHF 1,618 mn relating to the final settlement of all outstanding U.S. cross-border matters in non-strategic and reported total operating expenses in 2014

in CHF mn 4Q14 3Q14 4Q13 2014 2013

Net revenues 3,206 2,939 3,260 12,108 12,434

Provision for credit losses 39 26 27 112 82

Compensation and benefits 1,216 1,150 1,242 4,775 5,027

Other operating expenses 944 891 943 3,495 3,698

Total operating expenses 2,160 2,041 2,185 8,270 8,725

Pre-tax income 1,007 872 1,048 3,726 3,627

Basel 3 RWA in CHF bn 102 100 89 102 89

Leverage exposure in CHF bn 369 362 326 369 326

Cost/income ratio 67% 69% 67% 68% 70%

Return on regulatory capital 1 30% 27% 35% 29% 31%

Net new assets2 in CHF bn (0.2) 8.8 5.4 36.4 38.0

Assets under management2 in CHF bn 1,366 1,353 1,238 1,366 1,238

Net revenues 20 186 169 529 1,008

Total operating expenses3 142 116 776 2,156 1,325

Pre-tax income / (loss) (125) 71 (624) (1,638) (387)

Net revenues 3,226 3,125 3,429 12,637 13,442

Total operating expenses3 2,302 2,157 2,961 10,426 10,050

Pre-tax income 882 943 424 2,088 3,240


Leverage exposure in CHF bn 381 377 348 381 348

Str

ate

gic

To

tal

No

n-

str

ate

gic

4Q14 Strategic results vs. 4Q13

Pre-tax income of CHF 1.0 bn

Revenues down 2% due to lower performance fees and lower net interest income partly mitigated by gains on sales, strong loan growth, improved collaboration revenues, and the appreciation of the US dollar

Slightly lower expenses reflecting efficiency gains, partly offset by the appreciation of the US dollar and slightly higher litigation expenses

− The increase vs. 3Q14 in expenses includes CHF 14 mn higher seasonal expenses such as marketing and advertising, CHF 23 mn higher regulatory and infrastructure costs and CHF 49 mn higher full year compensation accruals, all partly driven by the appreciation of the US dollar

Net new assets driven by CHF 9.2 bn outflows relating to Verde Asset Management, a venture in Brazil closely affiliated with Credit Suisse

2014 Strategic results

Pre-tax income of CHF 3.7 bn, up 3% reflecting significant efficiency improvements, partially offset by lower net interest income

Operating expenses reduced by CHF 0.5 bn; cost/income ratio improved to 68%

Increase in RWA reflects loan growth in addition to methodology and FX impacts

Strategic pre-tax income of CHF 1 bn in 4Q14 and CHF 3.7 bn in 2014, up 3%


March 2015 37

1 Includes gains from the sale of the affluent business in Italy and Wealth Management Clients’ share of the gain on the partial sale of an investment in Euroclear plc. 2 Calculated using income after tax denominated in CHF; assumes tax rate of 30% in 4Q14, 3Q14, 4Q13, and 2014, and 29% in 2013, and capital allocated based on average of 10% of average Basel 3 risk-weighted assets and 2.4% of average leverage exposure.

in CHF mn 4Q14 3Q14 4Q13 2014 2013

Net interest income 695 695 760 2,784 3,050

Recurring commissions & fees 765 744 742 2,967 2,956

Transaction- & perf.-based revenues 600 603 554 2,442 2,438

Other revenues1 93 - - 93 -

Net revenues 2,153 2,042 2,056 8,286 8,444

Provision for credit losses 10 17 18 60 78


Pre-tax income 577 536 466 2,260 2,050

Cost / income ratio 73% 73% 76% 72% 75%

Net loans in CHF bn 168 164 150 168 150


Return on regulatory capital2 30% 28% 27% 30% 30%

Net new assets in CHF bn 4.4 5.1 1.7 27.5 18.9

Assets under management in CHF bn 874 864 791 874 791

4Q14 Strategic results vs. 4Q13

Pre-tax income up 24%, or CHF 111 mn, including gains from the

sale of our affluent business in Italy, partial sale of investment in

Euroclear and the appreciation of the US dollar

Non-interest revenues up 5%, despite the significant decrease of

Hedging Griffo performance fees

Expenses stable, with efficiency gains offset by the appreciation of

the US dollar and higher litigation expenses

− The increase vs. 3Q14 includes CHF 13 mn of higher seasonal

expenses such as marketing and advertising, CHF 14 mn increase

in regulatory and infrastructure costs and CHF 24 mn higher full

year compensation accruals, all partly driven by the appreciation of

the US dollar

2014 Strategic results

Pre-tax income up 10%, or CHF 210 mn, with progress made in

repositioning select non-profitable businesses in mature markets

Stable non-interest revenues with lower performance fees

Net interest income down by 9%, as higher loan income was more

than offset by continued impact from the low interest rate

environment

Significant efficiency gains with 6% expense reduction; cost/income

ratio 72%

Consistently high return on capital on an increased capital base

supported by loan growth, particularly in UHNWI segment where loan

volume increased 39% from 2013 to CHF 39 bn

10% growth in pre-tax income in 2014 Wealth Management Clients

March 2015 38

All data for Wealth Management Clients business. Net margin = Pre-tax income / average AuM. Gross margin = Net revenues / average AuM. 1 Gains on sales net of related expenses.

Net margin on AuM in basis points

760 695 695

742 744 765

554 603 600

4Q13 3Q14 4Q14

Net revenues in CHF mn

38

38

28

104

33

35

29

97

32

35

28

99

23 25

2,056 2,042 2,153

Gross margin on AuM in basis points

45% 48% 48%

793 846 870 Average assets under management (AuM) in CHF bn

Ultra-high-net-worth clients' share

26

3,050

2,784

2,956

2,967

2,438

2,442

2013 2014

8,286 8,444

48%

833

45%

788

31

38

38 33

36

29

107 99

Net margin improved to 27bp for both 4Q14 and full-year

Includes net gains on sales1 with a benefit of 3bp for 4Q14

Full year impact from 4Q14 net gains on sales of CHF 72 mn1

largely offset by CHF 54 mn of certain litigation provisions in

2H14

Higher transaction- & performance-based revenues with

continued strong collaboration revenues and improved foreign exchange transaction and brokerage income, offset in part by the

significant decrease in performance fees

Higher recurring commissions & fees with improved

discretionary mandates fees partially offset by lower retrocessions

4Q14 vs. 4Q13

Lower net interest income reflects higher loan income offsetting

the adverse impact of the lower interest rate environment; quarter-

on-quarter decline stabilized in 2H14

27 27

Other

revenues

4

Other

revenues

1

Improvement in net margin; lower interest income, growth in asset base

and change in client mix drove gross margin compression

Wealth Management Clients

March 2015 39

1.3

2.2

4.4

3.1

1.3

0.9

6.6

Switzerland

APAC

EMEA = Europe, Middle East and Africa Emerging/Mature markets by client domicile while regional data based on management areas. 1 Excludes Western European cross-border outflows. 2 Western European cross-border outflows of CHF 7.4 bn in 2014; additional Western European cross-border outflows of CHF 4.0 bn in non-strategic unit in 2014.

4%

5%

2%

Net new assets in CHF bn

EMEA

reported

•%

Americas

26.6

17.3

8.3

7.5

7.4

27.5 7.4

2.7

2014 4Q14

2%

Mature

Markets

Emerging

Markets

Western European

cross-border outflows

Western European cross-border outflows

2%

3.5%

2

2

9%

APAC

Americas

EMEA

Switzerland

15%

2%

3%

3%

34.9 34.9

% Annualized net new assets growth rate

2.0%

Inflows1 NNA NNA by customer

domicile

by management

region

Inflows1

4.4%

3.1%

4Q14

Net new assets of CHF 4.4 bn in seasonally weak 4Q

EMEA with strong finish to the year, with growth in Eastern Europe and the Middle East

Solid inflows in Americas and Switzerland from UHNWI client segment

Asia Pacific with a full year growth rate of 15%; growth rate moderated in 4Q14

2014

Net new assets of CHF 27.5 bn at 3.5% growth rate

well within the near-term target range of 3% to 4%

Emerging markets continue to be a key growth driver

with 9% growth rate

Strong contribution from UHNWI client segment with net new assets of CHF 20.9 bn at 6% growth rate

Western European cross-border outflows of

CHF 11.4 bn (of which CHF 7.4 bn in the Strategic businesses) vs. CHF 10.5 bn in 2013

Net new assets of CHF 27.5 bn, well diversified across regions Wealth Management Clients

March 2015 40

Credit Suisse with industry-leading net new asset inflows Wealth Management Clients

March 2015 41

219 214

73 48 42 33 31 26

9 7 (16)

Source: Company financial statements; Bank of America (Global Wealth & Investment Management), Barclays (Personal and Corporate Banking), BNP Paribas (Wealth Management), Credit Suisse (Wealth Management Clients), Deutsche Bank (Private

Wealth Management), HSBC (Private Banking), JPMorgan Chase (Private Banking), Julius Baer (Group Ltd.), Morgan Stanley (Global Wealth Management), Société Générale (Private Banking), UBS (Wealth Management & Wealth Management Americas)

and Vontobel (Private Banking). Note: Morgan Stanley 2008 & 2009 NNA figures not shown as they include only U.S. businesses before the joint venture MSSB effective from May 31, 2009. Barclays 2008 NNA include assets from the acquisition of

Lehman Brothers North American Businesses, total NNA up to end 2Q11 as subsequent figures are not available. BNP Paribas 2008 NNA figure not available Figures converted at different exchange rates as applicable per period and the reporting

currency of each bank. 1 Per 3Q12 company financial statements, as Deutsche Bank no longer discloses Private Wealth Management figures.

879 785

292 381 369 131

903

327

32

365 428

2,025

Credit

Suisse

Morgan

Stanley

Julius Baer Deutsche

Bank

BNP Paribas Société

Générale

Bank of

America

Barclays Vontobel HSBC JPM Chase UBS

Total net new assets in USD bn

(2008 to 2014)

Assets under management in USD bn (2014)

n.a.

1

Continued growth in international businesses as Western

European cross-border outflows remain within expectations Wealth Management Clients

Net new assets1 in CHF bn

Swiss booking center

International booking centers

Total

Growth rate

2010

+15

+31

+41

5.3%

2011

+17

+27

+37

4.9%

2009

+15

+27

+33

5.0%

2012

+5

+27

+19

2.5%

Western Europe (5) (7) (9) (13)

More than 85% of total inflows in

international booking centers

Switzerland (onshore)

& Emerging Markets (offshore)

Impacted by CHF 8 bn outflows related

to Clariden Leu integration

2014

+8

+26

+27

3.5%

(7)

Wealth Management1

net new assets by region from 2009 through 2014

Switzerland

Americas

Europe, Middle

East, Africa

Asia

Pacific

21%

24%

13%

42%

CHF 176 bn

2013

+5

+24

+19

2.5%

(10)

Note: 85% contribution is calculated excluding outflows related to Clariden Leu integration. 1 Includes Wealth Management Clients (WMC) business for 2009, 2010, 2011 and 2012, and WMC strategic business for 2013 and 2014. Rounding differences may occur.

March 2015 42

Improved 2014 Investment Banking returns reflect strength of diversified

franchise with stable revenues and increased capital efficiency

Investment Banking

Note: Rounding differences may occur with externally published spreadsheets. 1 Strategic revenues include FVA impact of CHF (108) mn in 4Q14 and 2014 and Non-Strategic revenues include FVA impact of CHF (171) mn in 4Q14 and 2014. 2 Return on regulatory capital is based on after-tax income denominated in US dollars and assumes tax rates of 28% in 2013 for the Strategic business and 26% for total Investment Banking, and of 30% in 4Q14, 3Q14, 2014 and that capital is allocated at the average of 10% of average Basel 3 risk-weighted assets and 2.4% of average leverage exposure. 3 Includes provisions for credit losses, compensation and benefits and other expenses.

in CHF mn 4Q14 3Q14 4Q13 2014 2013

Net revenues1 2,748 3,419 2,781 13,087 13,096

Provisions for credit losses 14 29 4 38 7

Compensation and benefits 1,137 1,412 1,322 5,494 5,267

Other operating expenses 1,018 983 974 3,811 3,928


Pre-tax income 579 995 481 3,744 3,894

Basel 3 RWA USD bn 151 159 154 151 154

Leverage exposure USD bn 730 791 748 730 748

Cost/income ratio 78% 70% 83% 71% 70%

Return on regulatory capital2 10% 17% 9% 17% 17%

Net revenues1 (294) (116) (113) (572) (531)

Total expenses3 550 363 932 1,342 1,644

Pre-tax income / (loss) (844) (479) (1,045) (1,914) (2,175)

Basel 3 RWA USD bn 10 12 21 10 21


Net revenues1 2,454 3,303 2,668 12,515 12,565

Total expenses3 2,719 2,787 3,232 10,685 10,846

Pre-tax income / (loss) (265) 516 (564) 1,830 1,719

Basel 3 RWA USD bn 161 171 175 161 175


Return on regulatory capital2 -- 8% (9%) 8% 7%

Str

ate

gic

To

tal

No

n-S

trate

gic

4Q14 results

Results include initial FVA of CHF 279 mn reflecting Strategic

FVA of 108 mn and Non-Strategic FVA of 171mn

Strategic return on regulatory capital of 12% excluding FVA

Consistent Strategic revenues amid increased market volatility highlights stability of diversified franchise

Improved overall capital efficiency vs. 3Q14; reduced leverage

exposure by USD 62 bn and RWA by USD 10 bn

Full year 2014 results

Stable Strategic revenues and improved capital efficiency

driving strong Strategic return on regulatory capital of 17%, excluding FVA

Total expenses down 1% vs. 2013

Strategic expenses stable as increase in deferred and

variable compensation expenses offset continued progress in infrastructure initiatives and other operating expenses

Significant progress in wind-down of Non-Strategic unit resulting in 51% reduction in RWA and 27% reduction in leverage exposure

March 2015 43

Basel 3 risk-weighted assets movement Investment Banking Strategic

4Q14

QoQ

Change 3Q14 4Q13

16 - 16 17

26 +1 25 28

18 (4) 22 17

19 - 19 19

10 +3 7 8

89 +1 88 88

4Q14

QoQ Change 3Q14 4Q13

3 - 3 3

4Q14

QoQ Change 3Q14 4Q13

22 - 22 21

4Q14

QoQ

Change 3Q14 4Q13

1 (3) 4 5

4Q14

QoQ

Change 3Q14 4Q13

4 (2) 6 5

15 (3) 18 15

11 (2) 13 12

3 (1) 4 3

3 +2 1 2

36 (6) 42 36

Basel 3 risk-weighted assets in USD bn

Note: Rounding differences may occur with externally published spreadsheets. 1 Includes Rates and FX franchises 2 Includes Fixed Income other, CVA management and Fixed Income treasury.

Equities Fixed Income

Macro1

Securitized

Products

Credit

Emerging

Markets

Other2

Strategic

Fixed Income

Cash Equities

Prime

Services

Derivatives

Systematic

Market Making

Other

Strategic

Equities

Corporate Bank

Corporate

Bank

Investment Banking Other

Other

M&A and

Other

IBD

March 2015 44

Full year 2013 Non-Strategic run-off profile Non-strategic units

Note: The ultimate cost of the relevant legal proceedings in the aggregate over

time may significantly exceed current litigation provisions.

(3,628)

315

522

1,365 155

(200)

79

439 100 150

(703)

2013 ReportedNon-Strategic

pre-tax loss

Movements incredit spreads

on own liabilities

Realignmentcosts and IT

architecturesimplification

Significantlitigation

expense

CCadjustments

PB&WMadjustments

Business resultsof Discontinued

Operations

Legacyfunding costs

UK withholdingtax charge

Incrementalexpense savings

RemainingNon-Strategic

pre-tax incomedrag

Discontinued operations not recurring in 2014

Impact driven by volatility in own credit spreads, as well as the size of the portfolio carried at fair value to decline over time

CC and PB&WM adjustments reflect gains and losses on asset sales executed as part of the 2012 capital plan, which is largely complete

One-off UK withholding tax charge

Expected to continue over remainder of 2011-2015 cost reduction program and decline thereafter

Expected to step down by approx. 50% in 2014, then remain relatively stable until full run-off at the end of 2018

Incremental cost savings increased from CHF 4.4 bn to >CHF 4.5 bn by end 2015

Significant litigation provisions taken in 4Q13

Corporate Center

PB&WM

IB

Remainder of ~CHF 148 mn predominately relates to FID

wind down and Legacy Rates, which will be targeted for

accelerated wind down

Includes ~CHF 555 mn of

certain legacy litigation

provisions and fees in 2013

Illustrative reduction of Non-Strategic pre-tax income drag CHF mn

March 2015 45

1Q14 Non-Strategic run-off profile Non-strategic units

(540)

120

123

(34)

52

(279)

1Q14Non-Strategic pre-tax

lossMovements in credit

spreads on own liabilities

Realignment costs & ITarchitecture

simplificationReal Estate

gainsLegacy

funding costs

RemainingNon-Strategicpre-tax drag

Note: The ultimate cost of the relevant legal proceedings in the aggregate over time may significantly exceed current litigation provisions. 1 Includes CHF 6 mn and CHF 57 mn of legacy funding costs in Corporate Center in 1Q14 and 2013, respectively. 2 CHF 38 mn represents quarterly pro-rata cost savings of further CHF 150 mn of expenses to be achieved by end 2015.

Investment Banking

Legacy funding cost

reduction on track;

expected to step down

by ~50% from CHF 439

mn in 20131 and remain

relatively stable until full

run-off at the end 2018

Corporate Center

Impact driven by volatility in own credit spreads, as well as the

size of the portfolio carried at fair value. Expected to be

eliminated with the anticipated change in fair value accounting

now likely in 2016

Realignment costs and IT architecture simplification expected to

continue over remainder of 2014 and 2015 through CHF 1.1 bn

cost reduction program and decline thereafter

Includes the impact of one-off real estate sales

Remaining pre-tax drag

expected to be reduced by

CHF 38 mn2

from incremental cost

savings (target >CHF 4.5 bn

by end 2015)

~CHF 180 mn predominately

relates to FID wind down and

Legacy Rates, which will be

targeted for accelerated wind

down

Includes ~CHF

61 mn of certain legacy

litigation provisions & fees;

continue to work towards

resolution of legacy litigation

matters

1


March 2015 46

(2,137)

10 217

(5)

1,618 57

(240)


loss

Movements in creditspreads on own

liabilities

Realignment costs &IT architecturesimplification Real Estate gains

Litigation settlementcharge related to U.S.cross-border matters

Legacyfunding costs




Investment

Banking

Legacy funding cost reduction on track;

expected to step down by ~50% from CHF 439 mn in

20131 and remain relatively stable until full run-off at the end

2018

Corporate Center

Impact driven by volatility in own credit spreads, as well as the size of the portfolio carried at fair value

Realignment costs and IT architecture simplification expected to continue through cost reduction program

Includes the impact of one-off real estate sales and accounting

adjustments

Remaining pre-tax drag expected to be reduced by

CHF 38 mn2 from incremental cost savings

(target >CHF 4.5 bn by end

2015)


relates to FID wind down and

Legacy Rates, which will be

targeted for accelerated wind down

Includes ~CHF 143 mn

of certain legacy litigation provisions & fees; continue to

work towards resolution of legacy litigation matters

1

Private Banking

& Wealth Mgmt.

Litigation settlement

charge of CHF 1,618 mn related to

the settlement of all outstanding US cross-border matters announced on May

19, 2014


March 2015 47

(321)

(351)

138

106

(85)

56

(457)


loss

Movements in creditspreads on own

liabilities

Realignment costs &IT architecturesimplification

Corporate Centeradjustments relatedto sale of business

Sale of business &other restructuring

Legacyfunding costs



Investment

Banking

Legacy funding cost

reduction on track;

expected to step down by ~50% from CHF 439 mn in 20131 and remain

relatively stable until full run-off at the end

2018

Corporate Center

Impact driven by volatility in own credit spreads, as well as the size

of the portfolio carried at fair value

Realignment costs and IT architecture simplification expected to continue through remainder of cost reduction program

Includes the accounting impact from sale of domestic private banking business booked in Germany

Corp. Center

PB&WM

IB


expected to be reduced by

CHF 38 mn2 from incremental cost savings (target >CHF 4.5 bn by end

2015)


relates to FID wind down and Legacy Rates, which will be

targeted for accelerated wind down

Includes CHF 227 mn of certain legacy litigation

provisions & fees; continue to work towards resolution of

legacy litigation matters

1

Private Banking

& Wealth Mgmt.

Includes impact from sale of domestic private banking business

booked in Germany

Also includes small

restructuring costs

Corp. Center

PB&WM

IB



March 2015 48



(548)

(324)

288

(384)

59

171 64

(674)

4Q14Non-Strategicpre-tax loss

Movements incredit spreads on

own liabilities

Realignment costs& IT architecture

simplification

Corporate Centeradjustments

related to sale ofbusiness

Sale of business &other restructuring

Funding valuationadjustment

Legacy fundingcosts

& otherrestructuring


Note: The ultimate cost of the relevant legal proceedings in the aggregate over time may significantly exceed current litigation provisions. 1 Includes CHF 22 mn and CHF 57 mn of legacy funding costs in Corporate Center in 4Q14 and 2013, respectively. Includes CHF 8 mn of restructuring costs in Investment Banking in 4Q14. 2 CHF 38 mn represents quarterly pro-rata cost savings of further CHF 150 mn of expenses to be achieved by end 2015

Investment Banking

Includes initial transitional FVA adoption charge; amount expected to reduce hereafter

Legacy funding cost reduction on track; step down by ~50%

from CHF 439 mn in 20131 and expected remain relatively

stable until full run-off at the

end 2018

Corporate Center

Impact driven by volatility in own credit spreads, as well as the size of the portfolio carried at fair value

Realignment costs and IT architecture simplification expected to continue through remainder of cost reduction

program

Includes real estate gains and small residual accounting impact from sale of domestic private banking business booked in Germany

Corp. Center

PB&WM

IB


expected to be reduced by CHF 38 mn2

from incremental cost savings

(target >CHF 4.5 bn by

end 2015)


relates to FID wind down (ex

FVA) and Legacy Rates (ex FVA), which will be targeted for

accelerated wind down

1

Private Banking

& Wealth Mgmt.

Includes small restructuring costs

Also includes small residual impact from sale of domestic

private banking business booked in

Germany

Corp. Center

PB&WM

IB

Includes CHF 392 mn of certain

legacy litigation provisions & fees; continue to work towards

resolution of legacy litigation matters

March 2015 49

Credit Suisse – Investor Relations

credit-suisse.com/csgn

[email protected]

+41 44 333 71 49

Credit Suisse Investor Relations Team Awarded 1st place in Extel survey: Investor Relations for banks in 2010, 2012 and 2013

investor presentation

Economy & Finance

strategic results

forwardlooking statements

nongaap financial measures

non gaap financial measures

investor presentation

forwardlooking information

cet1 leverage ratio

cautionary statement