introductory guide for facility users
TRANSCRIPT
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Introductory Guide for Facility Users
Welcome to FLHealthSTAT, the State of Florida’s Online Status Tracking and Availability Tool. This guide will help get
you started. The first part (pages 1-9) will walk you through obtaining your account password and setting up your user
account. The second part (pages 10-18) will give you an overview of the layout and navigation in FLHealthSTAT.
The last page (page 19) has the link for accessing additional user guides and tutorial videos.
Initial User Account Setup for accounts transferred from EMResource
Please Note: To optimize the functionality of FLHealthSTAT we recommend using Mozilla Firefox or Google Chrome
Click the following link, or copy and paste it into your browser: https://flhealthstat.com
Click “Forgot Password?”
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Enter your email address (the email address at which you received the FLHealthSTAT notification) and
click “Recover”.
You will see the following message:
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Check your email. You will receive a message similar to the one below. Click the indicated link to confirm your
request and reset your password.
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The link will open the Password Reset page
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Enter a new password that is at least 8 characters long, and includes three of the following character types:
o Uppercase letter
o Lowercase letter
o Number
o Special Character (!, @,#,$,%,^,&,*)
Re-enter the password to confirm it.
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There are 3 Security Questions to set up. These will be used to verify your identity if you forget your password
in the future. Select a question from the drop-down menu , and enter the answer in the text box below
each question , for Security Question 1, Security Question 2, and Security Question 3.
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Read the End User License Agreement (EULA) at the bottom of the page and check the “I agree” box.
You must agree to abide by the terms of the EULA to access the system. After checking the box click “Save
Changes”.
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You will see the following screen, indicating that your password and security questions have been confirmed.
Click the “Back to Login” link to return to the Login page.
At the Login page enter your email address and password. Click “Sign In” to access FLHealthSTAT.
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FLHealthSTAT LAYOUT OVERVIEW
For Facility Users
Contents Welcome Page ....................................................................................................................................................................... 10
Active Facility Name/Menu ................................................................................................................................................... 10
User Name/Menu .................................................................................................................................................................. 12
Facility Information ........................................................................................................................................................... 14
Logout ............................................................................................................................................................................... 14
Navigation Menu ................................................................................................................................................................... 15
Notifications ...................................................................................................................................................................... 15
Status ................................................................................................................................................................................. 16
Administration ................................................................................................................................................................... 17
Support .............................................................................................................................................................................. 17
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Login to FLHealthSTAT at https://flhealthstat.com
Welcome Page
There are 3 main navigation components in FLHealthSTAT
Active Facility Name/Menu
User Name/Menu
The Navigation Menu
Active Facility Name/Menu
This is the name of the facility you are accessing. It will always be displayed at the top of the screen.
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If you have access to multiple facilities, the name will also be a menu. To view or update information for a
different facility, click on the name of the active facility at the top of the page. This will open a menu of
the other facilities you have access to.
Click the name of the facility you want to view.
The system will refresh, and the name of the new active facility will be displayed.
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User Name/Menu
Click on your name at the top right of the screen to open your User menu.
The User menu has 3 or 4 items, depending on your system role.
Role
This identifies your system role. Your role determines what you can see and do in FLHealthSTAT. There are 2 roles for
users at the facility level:
1) Facility System Administrator
2) Facility System User
Users with either role can update facility statuses and view and respond to notification. Users with the Facility System
Administrator role also have administrative rights to edit the Facility Information page and manage the facility’s user
accounts.
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Edit Profile
Click on Edit Profile to make changes to your user information or reset your password.
Make changes to your name, phone numbers, or email address. Click the blue “Save Changes” button
at the bottom of the screen to save your updates.
Enter a mobile phone number if you would like to receive text notifications from FLHealthSTAT in
addition to email notifications.
ATTENTION: Your email address is also your login ID for accessing FLHealthSTAT. If you change your
email address, you have changed your login ID. You must use the new email address to login the next
time you access the system.
It is recommended that you change your password periodically. Make the change here. Click the blue
“Save Changes” button to complete the password change.
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Facility Information
Click “Facility Information” to open the Facility Information page. The Facility Information page is where you
can enter Emergency Contacts for your facility, and customize the bed types and systems that will appear on
your Facility Status page.
Logout
Click Logout to end your session in FLHealthSTAT and exit the system.
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Navigation Menu
The Navigation menu on the left side of the screen has 5 sections. Click on a section header to view the
menu options in that section.
What is available to you see and open in the navigation menu will vary based on your role and the kind of
facility you are accessing.
Notifications Click “Notifications” to see three menu options; Alerts, Information Shares, and Events. Click any one of the
three to view active and archived notifications of that type.
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Status Click “Status” to access and update your Facility Status Page.
If you are a user at a Dialysis Center or any of the Non-Hospital Facility Types, or a Hospital that does not have
an Emergency Department, you will click “Update Facility” to access the Facility Status Page.
If you are a user at a Hospital that does have an Emergency Department, you will see two options.
o Click “Update Facility” to update the Hospital Facility Status page.
o Click “Update ED” to update the Emergency Department saturation numbers.
If you are a user at a Stand Alone Emergency Department, you will only see “Update ED”
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Administration This section is only accessible to users with the Facility System Administrator Role
Click “Administration”, and click “Users” to access your facility’s user management screen, where you can create
and delete user accounts, add and remove users from your facility user list, unlock accounts, reset passwords,
and change user roles.
Support Click support to access:
o “Links” – a page of links to useful webpages, including the FLHealthSTAT User Resource page, where you
will find FLHealthSTAT User Guides and Tutorial Videos.
o “Contact Support” – The toll-free phone number and email address for the FLHealthSTAT Help Desk.
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To Access Additional User Guides:
Click on the following link: www.floridahealthalertnetwork.com
Click on the “User Resources” link on the FLHealthSTAT button
Check back frequently, as additional User Guides and Tutorial Videos will be added regularly leading up to the system
launch on July 1, 2017.