introduction web view · 2015-10-08introduction. this document specifies the technical...

Center for Fiduciary Management

RFP DIRECTOR TECHNICAL REQUIREMENTS

RFP DIRECTORAuthor: Ada GudexDate: 04/03/2014

Version: 1.0

Copyright ©2014 Twentyseven Global, LLC All Rights Reserved

TABLE OF CONTENTS1 Introduction.........................................................................................................................................................3

2 Internet Explorer..................................................................................................................................................4

3 Chrome..............................................................................................................................................................13

4 Firefox................................................................................................................................................................16

5 Safari..................................................................................................................................................................18

6 Opera.................................................................................................................................................................20

Page | 2 Copyright ©2014 Twentyseven Global, LLC All Rights Reserved 5/6/2023

1 INTRODUCTION

This document specifies the technical requirements for using RFP Director with various Internet Browsers.

For best performance, we recommend using the following browsers: Chrome, Safari 5 or later, and Firefox ESR (Extended Service Release) or later.

Please note: RFP Director will not work on Windows XP Service Pack 2 or lower because our system communicates over https (a secure form of communication)1.

1 Source: http://www.entrust.net/knowledge-base/technote.cfm?tn=8526

Please note that some older applications and operating systems do not support SHA-2, for example, Windows™ XP Service Pack 2 or lower does not support the use of SHA-2. Java SDK 1.4.2 or higher needs to be installed and used on the server for SHA-2 support for Java server support. SHA-2 is the signature algorithm used for the rfpdirector.com certificate.


http://www.entrust.net/knowledge-base/technote.cfm?tn=8526

2 INTERNET EXPLORER RFP Director supports IE8 or higher internet browsers. Please see below for known settings that could impact RFP Director when using Internet Explorer if not properly configured.

Internet Compatibility Modes and Quirk modes are not supported. These modes will render a different view of the website. To turn off Compatibility view and Quirks Mode (IE8 and higher):

1) In web browser menu click "Tools" menu or Icon 2) Click on “F12 Developer tools”3) Click on “Browser Mode” and select IE8 or higher without “Compatibility View” in the description4) Click on “Document mode” and select “Standards” or “IE8 Standards” or higher.

RFP Director uses CSS styling. As a result, older and obsolete browsers may ignore some of the CSS3 styles which could result in a different view of the website.

JavaScript must be enabled on all browsers2 1. In web browser menu click "Tools" menu and select "Internet Options".2. In the "Internet Options" window select the "Security" tab.3. On the "Security" tab click on the "Custom level..." button.4. When the "Security Settings - Internet Zone" dialog window opens, look for the "Scripting"

section.5. In the "Active Scripting" item select "Enable".6. When the "Warning!" window pops up asking "Are you sure you want to change the settings for

this zone?" select "Yes".2 Source: http://enable-javascript.com/


7. In the "Internet Options" window click on the "OK" button to close it.8. Click on the "Refresh" button of the web browser to refresh the page.


“Disable script debugging” in the browser’s configuration options must be checked1. In web browser menu click "Tools" menu or Icon and select "Internet Options".2. In the "Internet Options" window select the "Advanced" tab3. Look for the “Browsing” section.4. In the "Disable script debugging" items select "Enable".5. Click on “OK’.


Caching on Internet Explorer must be activated 1. In web browser menu click "Tools" menu or Icon and select "Internet Options".2. In the "General" tab select “Settings” in the “Browsing History” section3. Click on the “Caches and databases” tab 4. Place a checkmark in “Allow website caches and databases” item 5. Click on “OK’.


Add https://www.rfpdirector.com to your trusted sites1. In web browser menu click "Tools" menu and select "Internet Options".2. In the "Internet Options" window select the "Security" tab.3. On the "Security" tab click on the "Trusted Sites" sites and select the “Sites” button.4. Type “https://www.rfpdirector.com” into the “Add this website to the zone:” text box and

click “Add”.5. Click “Close”.6. Click “Ok”.


Ensure “Allows Programmatic clipboard access” is enabled – This setting should be checked if you are having trouble cutting and pasting text from word, excel, etc. into the text box editors

1. In web browser menu click "Tools" menu and select "Internet Options".2. In the "Internet Options" window select the "Security" tab.3. On the "Security" tab click on the "Custom level..." button.4. When the "Security Settings - Internet Zone" dialog window opens, look for the "Scripting"

section.5. In the "Allow Programmatic clipboard access" item select "Enable".6. When the "Warning!" window pops up asking "Are you sure you want to change the settings

for this zone?" select "Yes".7. In the "Internet Options" window click on the "OK" button to close it.8. Click on the "Refresh" button of the web browser to refresh the page.


3 CHROMERFP Director supports Chrome. There are no known issues with RFP Director when using Chrome. Ensure you have the following setting configured when using Chrome.

JavaScript must be enabled on all browsers3 1. In the web browser menu click on the "Customize and control Google Chrome" and select

"Settings".2. In the "Settings" section click on the "Show advanced settings..."3. Under the "Privacy" click on the "Content settings..."4. When the dialog window opens, look for the "JavaScript" section and select "Allow all sites

to run JavaScript (recommended)".5. Click on the "Done" button to close it.6. Close the "Settings" tab.7. Click on the "Reload this page" button of the web browser to refresh the page.

3 Source: http://enable-javascript.com/


4 FIREFOXRFP Director supports Firefox ESR (Extended Service Release)4 or higher. There are no known issues with RFP Director when using Firefox. Ensure you have the following setting configured when using Firefox ESR.

JavaScript must be enabled on all browsers5 1. In the address bar, type “about:config” and press Enter.2. Click “I’ll be careful, I promise!” if a warning message appears.3. In the search box, search for “javascript.enabled”

4 http://www.mozilla.org/en-US/firefox/organizations/5 Source: http://enable-javascript.com/


4. Toggle the “javascript.enabled” preference (right-click and select “Toggle” or double-click the preference) to change the value from “false” to “true”.

5. Close the window and refresh the page.


5 SAFARIRFP Director supports Safari 5 or higher (OS X). There are no known issues with RFP Director when using Safari. Ensure you have the following setting configured when using Safari 5 or higher (OS X).

JavaScript must be enabled on all browsers6

1. In the web browser menu click on the "Edit" and select "Preferences".2. In the "Preferences" window select the "Security" tab.3. In the "Security" tab section "Web content" mark the "Enable JavaScript" checkbox.4. Click on the "Reload the current page" button of the web browser to refresh the page.



6 OPERARFP Director supports Opera. There are no known issues with RFP Director when using Opera. Ensure you have the following setting configured when using Opera.

JavaScript must be enabled on all browsers7

1. Click on "Menu", hover mouse on the "Settings" then hover mouse on the "Quick preferences" and mark the "Enable JavaScript" checkbox.

2. If "Menu bar" is shown click on the "Tools", hover mouse on the "Quick preferences" and mark the "Enable JavaScript" checkbox.



introduction web view · 2015-10-08introduction. this document specifies the technical...

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