introduction to the rma group
TRANSCRIPT
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RMA Group Overview
Your Global Partner In Automotive & Infrastructure Solutions
March 2014
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Agenda
• Group Introduction
• Group Structure
• Automotive Division
• Infrastructure Division
• Engineering Solutions
• Logistics/ Parts & Services
• Financial Services
• Food Services
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Our Competitive Edge
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Our Global Reach
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Group Structure
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• Fleet Solutions (Aid & Development)
• Wholesale Operations
(Managed Markets)
• Retail Operations (In-Markets Dealerships)
• Modifications & Manufacturing
• After Sales &
Services
• Heavy Equipment (incl. truck) • Heavy Equipment
After Sales Services
• Power Equipment • Power Equipment
After Sales Services
• Facilities Management
• Electrical, Mechanical & Power Services
• Oil & Gas Services
• Consulting Engineering
• Energy • Managed
Contract Services
• Airport Restaurants
• Food & Beverages Franchises
• Hospitality
• Financial Services
Automotive
Infrastructure
Engineering Solutions Food
Financial Services
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Agenda
• Group Introduction
• Group Structure
• Automotive Division
• Infrastructure Division
• Engineering Solutions
• Logistics/ Parts & Services
• Financial Services
• Food Services
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7 7 EACH ELEMENT INTEGRAL TO THE SUPPORT OF THE OTHER FOUR
Retail Operations Managed Markets Fleet Solutions
After Sales & Services
Modification & Manufacturing
• Thailand • South Africa • Turkey • Indonesia • Germany • Australia
Automotive Strategic Pillars
• Ford & JLR - Aid & Development Partner
• Top 10 supplier to US Army, major supplier to UN
• Extensive RMA Fleet Application Product Line-up
• Minecorp and Binz Acquisitions
• Global Sales Team
• Manage OEM’s prescribed standards for small markets to generate incremental sales & profits
• Brands: Ford & JLR • Guava JLR Operation
• Operating as on-ground in high potential markets:
• Cambodia (Ford, JLR)
• Laos (Ford, JLR) • Kazakhstan
(Ford, JLR) • Thailand
(Ford, JLR, Mazda) • Myanmar (Ford,
JLR) • Kenya (JLR) • Afghanistan
(GM, TATA, Mercedes Benz)
• QVM & AVM Partner
• Extensive Engineering & Manufacturing expertise
• Dedicated Modification Centers:
• Vehicle
Personalization • CKD/SKD Solutions
• Parts/Accessories • Services: • Fleet Maintenance • Leasing • Mobile Service • Consulting • Training • Insurance • Rental
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Fleet Solutions
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Authorized A&D Distributor
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Guava International Limited is Land Rover’s authorized export partner, specializing in development markets and the humanitarian aid sector
Global Fleet Sales (GFS) is the authorized distributor for Ford in the humanitarian aid and development market worldwide.
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RMA Fleet Management Solutions provides overall control of vehicle fleets into one easy-to-manage tailored contract
Fleet Function Analysis & Composition
Journey Management
Vehicle Selection & M-Pass Packages
Maintenance Programs
Parts Supply & Availability
Training Programs Fleet & Dealer Operations
Operation & Maintenance Contracts
Technical Support Manufacturer Trained and Certified
Multi-lingual
Available 24/7
Containerized Mobile Service Solution
Fleet Management Solutions
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Managed Markets
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As distributors, Guava International and RMA are responsible for: Dealer appointments Vehicle sales and distribution Marketing support Service and warranty support OEM benefits: Outsourced, aggregated approach to management of smaller
markets (and access to sales) Single point of contact with secure funding
Markets Summary: Land Rover - 16 in Asia Pacific, 12 in
Eastern Europe, 34 in Sub Saharan Africa Jaguar – 5 markets globally (2 in Eastern
Europe, 3 in Asia) Ford –2 in Asia
62 Markets
5 Markets
2 Market
Managed Markets
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Retail Operations
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Retail Dealerships
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Thailand
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Summary Established in 2005 Head office located in Bangkok, Thailand 6 x Showrooms / 4 x Service Centers / 1 x Body shop Employing over 240 people
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Cambodia
Summary
Established in 1997
Head office located in Phnom Penh, Cambodia: 4 main facilities, service workshops & dedicated service teams nationwide and 2 part shops
Employing over 120 people
Jaguar Land Rover dealership recently opened in March 2014
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Summary Established in 1993 Head office located in Vientiane, Lao 3 facilities located in the North, Central and South Employing over 350 people
Laos
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Afghanistan
Summary Established in 2002 Head office located in Kabul, Afghanistan 4 regional locations, 19 provincial support teams Employing over 800 people Highlights Supplied over 40,000 modified + OEM vehicles since 2002
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Liberia
Summary
Established in 2006
First representative office in Africa
Located in Monrovia, Liberia
Employing over 40 people
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Kazakhstan
Summary
Established in 2009
Head office located in Almaty, Kazakhstan
Head office in Almaty with branch operations nationwide: 7 Ford and 2 Jaguar Land Rover Dealerships
Employing over 100 people 20
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Summary
Established in 2013
1 Ford and 1 Jaguar Land Rover dealerships
Employing over 90 people
Myanmar
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Summary
Established in 2013
Head office located in Delta Towers, Westlands
1 Jaguar Land Rover dealership and 1 service center
Employing over 50 people
Kenya
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Modification & Manufacturing
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Global Manufacturing Facilities
RMA Automotive – Thailand, Turkey, South Africa, Indonesia
Minecorp – Brisbane and Perth, Australia
Binz – Ilmenau, Germany
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Automotive: Modifications
RMA Automotive, through its specialist operations, provides world class vehicle modifications and support services for global commercial, civil and humanitarian organizations.
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Automotive: Modifications
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Binz was acquired by RMA in 2013. Its modified units, based on leading automotive brand vehicles, are suited to a wide range of special, medical, humanitarian and mobile systems applications. Adaptions, fixtures and special reconstructions are produced at its highly specialized Ilmenau/Thuringia facility.
http://en.binz-ambulance.com/
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Automotive: Modifications
Minecorp is RMA’s Australian vehicle modification division. Minecorp designs, manufactures, distributes and installs light vehicle safety equipment to protect employees and vehicles operating in challenging terrains. Minecorp specializes in vehicle fleet sectors (Toyota, Nissan, Mitsubishi and Ford), Fleet Function Analysis & Composition, Journey Management and Vehicle Selection & M-Pass Packages.
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Modification - Portfolio
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Agenda
• Group Introduction
• Group Structure
• Automotive Division
• Infrastructure Division
• Engineering Solutions
• Logistics/ Parts & Services
• Financial Services
• Food Services
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HEAVY EQUIPMENT POWER EQUIPMENT
IMPORT & DISTRIBUTION | SUPPLY & INSTALLATION OPERATION & MAINTENANCE | AFTER-SALES
FACILITIES MANAGEMENT
Infrastructure Division Overview
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Supply of heavy equipment and service solutions for mining, construction, industrial and agriculture applications
Dealership locations: Laos, Cambodia, Afghanistan, Myanmar and Vietnam
Refer to folder: 2_Heavy Equipment
Heavy Equipment
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Power Generator
Power Plant
Power Equipment
Complete solutions – from project development and installation to scheduled service maintenance and all ongoing support
Authorized distributor of SDMO / KOHLER for Afghanistan, Kazakhstan, Liberia, Cambodia, Myanmar, Laos, and Authorized distributor of HIMOINSA for Myanmar and South Sudan
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Hybrid / Solar Power Systems
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Liberia: Roberts International Airport Product: Ground Support Equipment
Laos: Lao Telecom Product: Hybrid Solar
Afghanistan: Ministry of Higher Education Product: Lab Equipment
Power Equipment Turnkey Projects
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Total Facility Management Solutions
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Agenda
• Group Introduction
• Group Structure
• Automotive Division
• Infrastructure Division
• Engineering Solutions
• Logistics/ Parts & Services
• Financial Services
• Food Services
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ENGINEERING SERVICES
ELECTRICAL, MECHANICAL & POWER SERVICES | OIL & GAS SERVICE CONSULTING ENGINEERING | MANAGED CONTRACT SERVICES
Engineering Solutions
Comin Asia
Marsol International
Urban Solutions
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Cominasia is an engineering solutions provider in civil
engineering works, operating in Thailand, Vietnam, Laos, Cambodia and Myanmar. http://cominasia.com/
Electrical, Mechanical & Power Services
PLUMBING & WATER TREATMENT WORKS
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Oil & Gas Services
Marsol International Limited operates from the Jebel Ali Free Zone, Dubai, and supplies marine services related to offshore oil terminals and infrastructure, ship management, crewing and marine products. Marsol focuses on solutions that add value to client assets. http://www.marsol.biz/ 38
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Consulting Engineering
Urban Solutions offers planning, design, policy and management services for urban development, revitalization, housing, and infrastructure projects. The company has a track record of pre-qualifying for ADB and other development contracts, and is registered in the Netherlands. http://www.urban-solutions.nl/ 39
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Land systems and support – fleet leasing, comprehensive maintenance and life cycle management Training and mentoring – vocational skills training for local government workforces to achieve self sustainment Logistics – parts and material supply chain management, airfield services Infrastructure – facilities management, power and energy solutions Contingency operations – disaster relief response, emergency aid and support to remote
locations/operations
Land Systems and Support Logistics
Training & Mentoring
Contingency Operations
Managed Contract Services
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Afghanistan National Police (ANP) Paint Program
A-TEMP (Vehicle Training)
IFRC Haiti Service Operations
EMAS (Vehicle Maintenance & Repair)
OTHERS TDCA : Operate and maintain 1,400 generators nationwide in Afghanistan to the largest mobile phone
provider in country United Nations Lebanon: Installation and maintenance of power plant for
UN Headquarters.
PNC (Vehicle Training)
Project Cases
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Agenda
• Group Introduction
• Group Structure
• Automotive Division
• Infrastructure Division
• Engineering Solutions
• Logistics/ Parts & Services
• Financial Services
• Food Services
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Logistic Network
Over 25 years of expertise in emerging and difficult markets
Effective air, sea and land solutions for vehicles, parts and equipment
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After Sales & Services
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Agenda
• Group Introduction
• Group Structure
• Automotive Division
• Infrastructure Division
• Engineering Solutions
• Logistics/ Parts & Services
• Financial Services
• Food Services
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TAILORED CAPTIVE FINANCING SOLUTIONS FOR VEHICLES AND EQUIPMENT
Offers Financing Solutions
Leasing
Hire purchase
Instalment sale
Fleet leasing solutions
Integrated world-insurance coverage
Tailored financing solutions to accommodate every business needs
Experienced and dedicated team with in-depth knowledge of industry trends
Convenient ‘one-stop-shop’ service
Hassle-free administrative process
Attentive and responsive service
Financial Services
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Agenda
• Group Introduction
• Group Structure
• Automotive Division
• Infrastructure Division
• Engineering Solutions
• Logistics/ Parts & Services
• Financial Services
• Food Services
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Hospitality
RMA’ first excursion into the Hotel and non-franchise restaurant business, which RMA feel is a natural extension of its franchise restaurant expertise in a country RMA know very well.
Franchise Operations
RMA’s portfolio of 41 city stores is still growing rapidly, making RMA the leader in the quick service restaurant sector.
Airport Restaurants – Cambodia and Singapore
RMA operates restaurants in international airports. RMA currently manages 15 outlets in Singapore Changi airport and 16 outlets in Phnom Penh & Siem Reap airports, Cambodia.
Food Services Division Overview
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Achievements
Twice winner of Minor Food Group’s Award of Excellence
Turnover 2011= $12 M 2012= $30 M
The Pizza Company’s
highest sales record among
all franchisees worldwide
Best selling Subway store in Singapore
More than
1,500 jobs created
Leading position in the
QSR market with the
highest brand awareness in Cambodia & Laos
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Timeline
2005 2007 2008 2010 2011
The Pizza Company opens in Phnom Penh, Cambodia
Swensen’s opens in Phnom Penh
Both brands expand to Siem Reap
The Pizza Company & Swensen’s open in Vientiane, Laos. BBQ Chicken opens in Cambodia. EFG signs a JV with Sajibumi Malaysia to operate all F&B outlets in Cambodian airports (Phnom Penh & Siem Reap).
Dairy Queen franchise is signed for Cambodia
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Timeline
Acquisition of Palms Singapore, operating 15 outlets in Changi airport. Costa Coffee opens in Cambodia
Acquisition of in Indochina Assets Limited, operating the Foreign Correspondents Club of Cambodia (FCC) restaurants and hotels in both Phnom Penh and Siem Reap Costa Coffee opens in Thailand
2012 2013 2014
Pizza and Swensen’s opens in Myanmar
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Franchises The Pizza Company: casual dine-in pizza & pasta restaurant offering take-
away and home delivery services
Food Services - EFG Cambodia
The Pizza Company
- 10 stores in Phnom Penh
- 1 store in Siem Reap
- 3 stores opened in 2013
- Store in Myanmar to open in 2014
- Certified training center
- Home delivery services
- Call center covering Phnom Penh,
- Siem Reap & Sihanoukville
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Swensen’s
- 5 stores in Phnom Penh
- 1 store in Siem Reap
- 1 store to open in 2013
- Cakes delivery services
- Certified training store
Franchises Swensen’s: premium ice-cream sundaes and cones, ice-cream cakes BBQ Chicken: grilled and fried chicken
Food Services - EFG Cambodia
BBQ Chicken
- 4 stores in Phnom Penh
- 2 stores to open in 2013
- Home delivery services
- Certified training store
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Dairy Queen
- 4 stores in Phnom Penh
- 1 store in Siem Reap
- 4 stores to open in 2013
- Serves ice cream & hot dogs
Franchises Dairy Queen: US’s leading soft serve ice-cream Costa Coffee: UK’s leading Italian heritage coffee shops
Food Services - EFG Cambodia
Costa Coffee
- Franchise signed in June 12
- 1 store in Phnom Penh
- 4 stores open in 2013
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Phnom Penh Int. Airport
- Landside and air-side locations
- 7 franchised stores
- 2 in-house brands
- Management by EFG Cambodia
Joint Venture (EFG Cambodia & Sajibumi Malaysia)
Franchised brands: The Pizza Company, Dairy Queen, BBQ Chicken, Blue Pumpkin, Café Fresco, FCC bar and Pho 24
In-house brands: Taste of Asia, Asian Spices, Deli Paris
Food Services - Sajibumi Cambodia
Siem Reap Int. Airport
- Landside and air-side locations
- 3 franchised stores
- 3 in-house brands
- Management by EFG Cambodia
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The Pizza Company - 2 stores in Vientiane
- 2 stores to open in 2013
- Home delivery services
- Call center
- Market leader in Laos
Swensen’s
- 1 store in Vientiane
- 1 store to open in 2013
- Market leader in Laos
Food Services - EFG Laos
Franchises The Pizza Company: casual dine-in pizza & pasta restaurant offering take-
away and home delivery services
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- 1 Orchid Café (beverages, snacks & pastries)
- 2 Killiney Kopitiam are located in
Tanah Merah ferry terminal
Presence in Singapore
- Palms was acquired by RMA in 2012
- 25 years of presence in Changi airport
- 8 Killiney Kopitiam (local coffee chain)
- 4 Subway
- 2 food courts (Malay and Indonesian cuisine)
Concession Operations Franchised brands: Subway, Killiney Kopitiam In-house brands: Orchid, Food gallery
Food Services - Palms Singapore
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Presence in Cambodia
- Acquired by RMA in 2013
- 1 hotel in Phnom Penh, FCC Phnom Penh
- 1 hotel in Siem Reap, FCC Ankor
- 1 Café Fresco, a deli, bakery and coffee shop
- 1 Visaya Spa & Pool
Concession Operations Own and operate Foreign Correspondents Club of Cambodia (FCC) restaurants and hotel in Cambodia
Hospitality - FCC Cambodia
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THANK YOU
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Email: [email protected]
URL: www.rmagroup.net
facebook.com/RMAGroup
linkedin.com/company/rma-group
FOR MORE INFORMATION, PLEASE CONTACT US.
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Appendix
• Modification by applications
• Country Operations
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Modifications – Aid
Land Rover Defender Aid Vehicle Ford Ranger Ambulance
Ford Ranger Ambulance
Ford Ranger Aid Vehicle
Ford Everest Aid Vehicle
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Modifications – Emergency & Rescue
Ford Transit Ambulance
Mobile Hospital Units
Ford Ranger Field Ambulance
Land Rover Defender Field Ambulance
Mazda BT50 Field Ambulance
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Modifications – Industrial
Land Rover Defender Dropside Ford Ranger Drop Side
Ford Ranger Mobile Maintenance
Ford Ranger Mobile Workshop
Mobile Workshop box
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Modifications – Light Tactical
Ford Ranger Police Patrol
Ford Everest Police Vehicle
Audi A4 Response Prisoner Transport Box
Ford Ranger Light Tactical
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Ford Ranger Prisoner Transport
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Modifications – Armor / CIT
Land Rover Defender Armor Cash In Transit
Ford Ranger Armor
Ford Everest Cash In Transit
Ford Everest Armor Cash In Transit Box
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Modifications - Utility
Ford Ranger People Carrier
Ford Everest Audio Visual
Ford Ranger Mobile Clinic Ford Ranger People Carrier
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Modifications – Mining
Ford Ranger Mine Site Chevrolet Mine Site
Nissan Mine Site Fleet
Land Rover Defender P/U Mine Site
Toyota Hilux Mine Site
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Toyota Land Cruiser Dropside
Toyota Hilux Mine Site Toyota Land Cruiser Service Toyota Hilux Mine Site
Toyota Hilux Dropside
Modifications – Mining
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Modifications – Truck and Bus
Ford Cargo – Fire & Rescue
TATA– Cargo Transporter
Ford Cargo – Dump Truck
TATA - Bus
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Ford Cargo – Dump Truck
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Country Operations
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Country Operations: Asia Pacific
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Year of establishment: 1986
No. of employees: over 700
Business Operations
RMA Group Headquarters
Automotive (Sales & Service)
Automotive (Modifications)
Group Parts & Distribution Center
Food Franchise Management
Year of establishment: 1992
No. of employees: over 2,000
Business Operations
Automotive (Sales & Service)
Heavy Equipment (Sales & Service)
Power Plants & Generators (Sales & Service)
High Pressure Equipment (Sales & Service)
Vehicle / Equipment Hire and Leasing
Food Franchise Management
Thailand Cambodia
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Country Operations: Asia Pacific
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Year of establishment: 1994
No. of employees: over 350
Business Operations
Automotive (Sales & Service)
Heavy Equipment (Sales & Service)
Power Generators (Sales & Service)
Vehicle / Equipment Hire and Leasing
Engineering Services
Total Facility Management
Food Franchise Management
Laos
Year of establishment: 2010
No. of employees: over 200
Business Operations
Heavy Equipment (Sales & Service) exclusively for JCB brand through our subsidiary Comin Asia in Ho Chi Minh City
Engineering Services
Total Facility Management
Vietnam
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Country Operations: Asia Pacific
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Year of establishment: 2012
No. of employees: over 300
Business Operations
Automotive (Sales & Service)
Heavy Equipment (Sales & Service)
Power Generators (Sales & Service)
Engineering Services
Food Franchise Management
Myanmar
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Country Operations: Central Asia
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Year of establishment: 2009
No. of employees: over 100
Business Operations
Automotive (Sales & Service), representing Ford and Land Rover brands under Caspian Motors, a member of RMA Group
Power Generators (Sales & Service), RMA Kazakhstan is an authorized dealer for SDMO
Kazakhstan
Year of establishment: 2002
No. of employees: over 800
Business Operations
Automotive (Sales & Service)
Heavy Equipment (Sales & Service)
Construction (Structural Steel / Containerized Units / Concrete Block Production)
Power Generators (Sales & Service)
Fuel Sales Distribution
Afghanistan
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Country Operations: Africa
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Year of establishment: 2006
No. of employees: over 40
Business Operations
Automotive (Sales & Service)
Heavy Equipment Specialty Trucks, Forklifts, Mining and Construction Equipment Service and Support, Parts & Service, Customer training, and Maintenance & Service
Power Generators (Sales & Services)
Year of establishment: 2012
No. of employees: over 20
Business Operations
Automotive (Sales & Service)
Heavy Equipment (Sales & Service)
Power Generators (Sales & Service)
Liberia South Sudan