introduction to the responsibility process

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Introduction to The Responsibility Process Ari Tanninen Agile Coaching Circle May 16th 2016

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Page 1: Introduction to the responsibility process

Introduction to The Responsibility Process

Ari Tanninen Agile Coaching Circle

May 16th 2016

Page 2: Introduction to the responsibility process

Exercise: Claiming wins

Page 3: Introduction to the responsibility process

Image: flickr / BrianForbes Image: Wikimedia Commons / Túrelio

Image: pixabayImage: Wikimedia Commons / NeetiR

Page 4: Introduction to the responsibility process

“Your living is determined not so much by what life brings you as

by the attitude you bring to life; not so much by what happens to

you as by the way your mind looks at what happens.”

— Lewis L. Dunnington

“Between stimulus and response there is a space. In that space is our power to choose our response. In

our response lies our growth and our freedom.” — Viktor E. Frankl

“It's not what happens to us, but our response to

what happens to us that hurts us.” — Stephen R. Covey

Page 5: Introduction to the responsibility process

Exercise: How to make it go away? (1/2)

1. Write down a problem or an upset.

2. Write down what needs to happen for the problem or upset to go away.

Page 6: Introduction to the responsibility process

Image: Wikimedia Commons / United States Navy

Page 7: Introduction to the responsibility process

The Responsibility Process

Denial

Lay Blame

Justify

Shame

Obligation

Responsibility

Quit

Upset orproblem

Page 8: Introduction to the responsibility process

The Responsibility Process

• Mental states triggered automatically when we get upset

• Coping strategies / comfort zones to alleviate anxiety

• Key idea: push through them to get to true responsibility

• Based on 20+ years of studies by Bill McCarley and Christopher Avery

Page 9: Introduction to the responsibility process

Exercise: How to make it go away? (2/2)1. Write down a problem or an upset.

2. Write down what needs to happen for the problem or upset to go away.

3. Which mindset were you in when you wrote down your problem or upset?

4. Rewrite step 2.

5. Is there a difference?

Page 10: Introduction to the responsibility process

Step Symptoms Diagnosis(in your head)

Remedy(the way to feeling better)

Responsibility“I choose to” Feeling powerful Feeling ownership Results that matter

The problem may be an effect of a larger issue I am missing something from the big picture Somehow I contributed to the issue The problem is how my mind sees the problem

Face the pain Look for truth & root issue Solve the root issue for good

Quit"Whatever", cynical comments Denying you want it Feeling incomplete, longing No results

This is so painful I can’t take it I can’t do anything

Give up Disengage mentally

Obligation“We should”, “I must” Procrastination, resentment Minimal results

I have no choice I am trapped I have to but I don’t want to

Do the bare minimum and get it over with

Shame “I am so stupid” Feeling guilt

It’s my fault I deserve to beat myself up I can’t do anything

I need to change

Justify “That’s just how things are” Venting

The situation is responsible It is just that I have the problem I can’t control the situation I can’t do anything

Situation needs to change

Lay Blame “X is such a…” Venting

X is responsible I can’t do anything X needs to change

Denial “Problem? There is no problem!”

Page 11: Introduction to the responsibility process
Page 12: Introduction to the responsibility process

Exercise: Share from your own

experience

Page 13: Introduction to the responsibility process

Relax! It’s only natural. You

are only human. We’re

wired that way.

Image: flickr / Ben Francis

Page 14: Introduction to the responsibility process

Denial

Lay Blame

Justify

Shame

Obligation

Responsibility

QuitPower cycle

Control cycle

Page 15: Introduction to the responsibility process

Control Cycle

What is right?What should I do?

Advice

This is bad!This is wrong!How do I get

back in control?

Evaluation

Choosingcontrol

I just have to follow these rules/checklist/policy to get back in

control!

Compliance

Page 16: Introduction to the responsibility process

Power Cycle

Choosingpower

I am missing something. What is going on? How did I contribute to this? What do I feel and need? What

false belief or assumption I am holding?

Looking

Aha!

Clarity

I can deal with this!I want to deal with this!

Trust

Page 17: Introduction to the responsibility process

Power and Control Cycles

Problem

Choosingpower

Looking

Clarity

Trust

Advice

Evaluation

Choosingcontrol

Compliance

Denial: refuse to acknowledge the problemQuit: give up when unable to handle anxiety of Shame or Obligation

Page 18: Introduction to the responsibility process

Denial

Lay Blame

Justify

Shame

Obligation

Responsibility

QuitProblem

Choosingpower

Looking

Clarity

Trust

Advice

Evaluation

Choosingcontrol

Compliance

Page 19: Introduction to the responsibility process

Why do we prefer the control cycle over the

power cycle?

Page 20: Introduction to the responsibility process

Looking• Bear anxiety and have patience!

• Curiosity

• Observation

• Reflection

• For me: Nonviolent Communication (Marshall Rosenberg), SCARF (David Rock), meditation, The Leadership Gift program, sparring with friends…

Page 21: Introduction to the responsibility process

Exercise: I should / I want

1. Take a paper and a pen.

2. On one side, write as many "I must/should" sentences as you can think of.

3. Turn the paper around. Freely choose those musts you want, and write them again in "I want/choose“ form.

4. How does it feel?

Page 22: Introduction to the responsibility process

Three keys to Responsibility

• Intent to operate from responsibility when upset, and to refuse to operate from lay blame, justify, shame, or obligation

• Awareness of my mental states, myself, others, and my environment

• Confront myself and reality to see what is true

Page 23: Introduction to the responsibility process

Some tools

• Claiming wins

• Journalling & regular reflection

• Catch it quicker game

• Observing others

• Invite trusted friends to remind you

• Practice groups Image: flickr / Andy Ciordia

Page 24: Introduction to the responsibility process

Image: pixabay

Page 25: Introduction to the responsibility process

Image: Wikimedia Commons / Adam Ward

Page 26: Introduction to the responsibility process

Image: Wikimedia Commons

Page 27: Introduction to the responsibility process

False responsibility

• = “accountability”

• = Shame

• = Obligation

• Indoctrinated by society

• Children & organizations

Image: flickr / Lee Carson

Page 28: Introduction to the responsibility process

Denial

Lay Blame

Justify

Shame

Obligation

Responsibility

Quit

{{

“Stop making excuses and take responsibility!”

Mental states renounced by society

“No one likes a whiner!”

“Shame on you!”

“You must apologize!”

Mental states endorsed by society“How can you be so stupid!”

“If you don’t clean your room, mommy feels sad.”

“Give that cookie back to your brother!”

“Are you avoiding responsibility?”

“You should feel bad!”

“Man up!”

Page 29: Introduction to the responsibility process

Self-apply only

• Responsibility process is easy to see in others but very difficult to see in yourself

• Demonstrate rather than impose

• Impose Responsibility and you will get Obligation

• One can only act from Responsibility if it’s their free choice

Page 30: Introduction to the responsibility process

Self-apply out of free choice, only

• Demand responsibility of yourself and you will get Shame or Obligation

• Relax, you’re human, we are all built this way :)

• Self-compassion is key

Page 31: Introduction to the responsibility process

A point about managing people

• Demand accountability and you get Obligation

• Tighten control and you get Obligation

“All leadership begins

with self-leadership.”

— Christopher Avery

Page 32: Introduction to the responsibility process

“Responsibility is owning your power and ability to create,

choose, and attract your life.” — Christopher Avery

Page 33: Introduction to the responsibility process

More info

Download a Responsibility Process poster in your language https://www.christopheravery.com/responsibility-process-poster

The Responsibility Process by Christopher Avery (7 min video) https://youtu.be/-T3IZ2ISxag

For individuals: The Leadership Gift training program http://the.leadershipgift.com

For corporations: Partnerwerks, Inc. https://www.partnerwerks.com