Core Concepts This four-day course will include the following elements: • Contemporary quality management

concepts • Healthcare governance including

patient safety • Clinical risk management • Measuring healthcare performance • Quality improvement programs,

methods and tools • Change management approaches This course includes optional assessment, which can be undertaken for advanced standing in PUN213 in some postgraduate award courses. QUT Health Management programs (including this one) are accredited by the ACHSM.

27 – 30 March 2020

Brisbane

4 days

Certificate of attendance

From $2008.60

Enrol today

Course at a glance

Introduction to Quality Management in Health Gain an in-depth understanding of quality management and advanced skills in the development of quality management programs in clinical frameworks.

Overview This course will equip you with an understanding of quality management in health and give participants the skills and ability to develop a quality management program with a clinical governance framework.

Your expert facilitator Paula Bowman Paula Bowman is a senior lecturer in the Master of Health Management program at QUT. She also teaches clinical risk management at Flinders University in Adelaide and in China through a joint program with Nankai University. Paula has 27 years experience in the health care sector - 16 years working as a clinician and clinical manager in acute hospital services and in private practice and more recently 11 years working as a senior executive with Queensland Health. Paula’s expertise covers the areas of: operational, project and program leadership, health policy analysis, workforce and clinical service planning, leading and managing clinical practice and health service improvement and design and delivery of education and training programs.

Registration Details Evolve with QUTeX

Develop an in-depth understanding of the strategic quality and safety issues confronting health managers, as well as an understanding of strategic approaches required to address these issues.

Who should participate? This course is designed for front line clinicians, clinical leaders and managers with an interest in: • Quality, patient safety and clinical risk

management • Clinical governance • Service improvement - learning from error,

Improving the reliability and reducing variation

• Health care culture – engaging staff in person centred care and safety culture

• Designing, delivering and evaluating quality improvement projects and programs.

Certification You will receive recognition of your participation once you complete the workshop. If you register with the assessment module and successfully complete the assessment, you will receive a certificate of completion which can be used to apply for advanced standing in a related award course.

Registration Type Standard registration: Workshop modules only: $2,231.77 (GST included) Workshop and assessment modules: $2,789.72 (GST included) 10% early-bird discount: Workshop modules only: $2,008.60 (GST included) Workshop and assessment modules: $2,510.75 (GST included) 15% Australasian College of Health Service Managers (ACHSM) members discount: Workshop modules only: $1,897.01 (GST included) Workshop and assessment modules: $2,371.26 (GST included) 25% QUT Alumni Discount Workshop modules only: $1,673.83 (GST included) Workshop and assessment modules: $2,092.29 (GST included)

When and where Friday 27 March 2020 to Sunday 29 March 2020: O Block, C Wing, Room KG-OC-406/7 Monday 30 March 2020: E Block, Room E052 QUT Kelvin Grove Victoria Park Road Kelvin Grove Qld 4059

Executive Course:

Introduction to Quality Management in Health

For more information about this course or other learning solutions offered by QUTeX, please contact:

Web: QUT.edu.au/QUTeX

Phone: 07 3138 7733

Email: qutex@qut.edu.au

Blog: blogs.qut.edu.au/qutex

CRICOS No. 00213J