introduction to myrockwellautomation, the software portal ... · trc users group. what is the...
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Introduction to MyRockwellAutomation, The Software Portal, and Remote Services
July 16, 2020
TRC Users GroupOnline Seminars
TRC Users Group
What is myRockwellAutomation?
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What is myRockwellAutomation?
myRockwellAutomation empowers you to customize your digital experience, bringing your information, preferred tools and utilities into one centralized location
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What benefits does this bring you?
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FLEXIBLE – Access myRockwellAutomation from any device, anywhere WIFI is available
COLLABORATIVE – Share, communicate, and create projects to share with your colleagues and distributors alike
PERSONALIZED – Identify specific goals and adjust myRockwellAutomation to fit by aligning products, apps, and workspaces to you and your company
INTUITIVE – Explore an interface designed for functionality and readily available content that you can manage
CENTRALIZED – Navigate across Rockwell Automation websites seamlessly
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myRockwellAutomation @ a glance
Center of your experience, find what you want, when you
want it
Personalized to you & empowers
you for self-service
Stay connected to all Rockwell Automation
services & sites
Global navigation across Rockwell Automation websites
for a consistent user experience & key access points
Authenticated platform to begin to centralize and standardize your digital experience with Rockwell
Automation
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Rockwell Automation is working to improve customer experience across the web
We are enhancing your experience
All Rockwell Automation Websites:Improved global navigation, enhanced search functionality and single, secure access point
myRockwellAutomation: Enriched experience through tracking and collaboration for projects specifically with
Rockwell Automation
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Rockwell Automation website key features
Menu DrawerGLOBAL NAVIGATION
Single access point across all Rockwell
Automation websites to enhance experience and seamlessly access key
components of the digital platforms to increase
productivity
SearchFIND QUICKLY
Revolutionize search results by serving key
product information with every query, including
user manuals, life cycle status, and images
Identity & Access ManagementSECURE
Link contract information to your company or
location, create a profile usable across all
Rockwell Automation digital platforms, and manage preferences
from one account
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Rockwell Automation website key features
RepairsSUBMIT & TRACK
Submit and customize repair quotes for
Rockwell Automation products and third-party products. View and track submitted repair orders
APP StoreFIND YOUR TOOLS
Access Rockwell Automation tools in a
single location and on the technology platforms they
are available: mobile, desktop, and web
browser
Bill of MaterialsBUILD & COLLABORATE
Build bill of materials, store, export and import BOMs to build product
lists and collaborate with distributors and colleagues alike
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How to access myRockwellAutomation
1) Visit myRockwellAutomation.com2) Sign in using existing Knowledgebase credentials or create an account for free
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How to access myRockwellAutomation
1) Visit North America RockwellAutomation.com 2) Sign in using existing Knowledgebase credentials or create an account for free
TRC Users Group
What is The Rockwell Software Portal?
The Rockwell Software Portal
New in TechConnect:Live View & E-Learning
Hannah McQueen • Houston Office | Clayton Nevill • Dallas Office
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TechConnect: Support When & Where You Need It
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Live View SupportTMAUGMENTED
REALITY
TECHCONNECTSM
All TechConnectSM customers can now access Live View Support™ powered by FactoryTalk®
InnovationSuite Vuforia® Chalk™
Rockwell Automation's remote support engineers are now trained and using Chalk with our
customers
AR enabled video connection is allowing our support engineers to better communicate with
our customers
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While most of us are working from home...Vuforia Chalk is a tool that can help with the nature of working remotely.
social distancing challenges
limited bandwidth & local availability of
experts
increased amounts of remote employees
VIDEO COLLABORATION TOOL BACKED BY PTC'S AUGMENTED REALITY
TECHNOLOGY
WHAT IS CHALK?
• Live video & audio connection• Advanced 3D environment mapping• Precise annotation anchoring to physical
objects• Compatible with apple, android, & desktop
devices
Host users & connect codes
Chalk for Mobile & Desktop Devices
Low Bandwidth Mode
Session SummariesEnterprise
Management
GENERAL USERS HOST LICENSES
Any registered account can call or receive calls from other registered accounts in an organization
Add to your contacts list
A Host account can start a call and connect to any user with the Chalk App – regardless of whether
the user has a registered account
Starting a Host session generates a 9 digit code to be shared with the other user
LICENSE TYPES
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The Skills Gap is Real, and it’s Only Getting Wider
Baby boomers will retire WHAT IS THE SKILLS GAP?It’s a shortage of skilled, trained people. It’s the difference between what workers know how to do and what employers need.
BY 2025
2.7M
Source: Deloitte analysis based on data from U.S. Bureau of Labor Statistics and Gallup survey.
2MJobs are expected to go unfilled
HOW COULD IT AFFECT YOU AND YOUR COMPANY?3.4 million manufacturing jobs are likely to be needed. But 2 million of those are expected to go unfilled, presenting a serious challenge.
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Key Market Trends: Why E-Learning is the Perfect ApproachDistractions are everywhere
1%
Source: Deloitte analysis based on data from U.S. Bureau of Labor Statistics and Gallup survey.
27xAverage amount usersare online every day
4 minThe max length for videos that
workers will watch
9xUsers unlock their phones
every hour
5 minHow frequently workers are interrupted (ironically, often by work applications and collaboration tools)
Therefore, effective training methods need to be flexible, mobile, on-demand, collaborative and empowering.
of a typical workweekis all that employees
have to focus on training and development
Only24 min
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E-learning Courses
15 COURSES AVAILABLEInitial global launch (English only) consists of 15 courses across 5 technologies, with eight more to follow throughout 2020.
HIGHLY INTERACTIVE LEARNINGEach learning module contains activities, software simulations, and demonstration videos to help reinforce learning concepts.
ACCESSIBILITYAvailable on any tablet or PC using Chrome, Safari, IE, Edge or Firefox.All content is narrated, and has a viewable transcript.
VALIDATED LEARNINGEach lesson has a knowledge assessment, requiring 80% to pass. Upon successful completion of the course, a learner will be awarded CEUs.
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E-learning Now Qualified Prerequisite for Logix Certificate Programs
E-learning courses will be accepted as fulfilling prerequisite requirements in the following scenarios:
• Required prerequisite for Accelerated Certificate Courses• CCP250: Accelerated Logix5000 Programmer Certificate Course Level 1• CCP300: Accelerated Logix5000 Maintainer Certificate Course Level 1
• Required elective or one core course for Traditional Logix Certificate Programs• The Logix Certificate Program requires the completion of (1) elective plus (3) Logix courses related to the
Maintenance or Programming job responsibilities • An e-learning course can replace one elective or one of the core courses
*Note: All other Certificate Program requirements remain the same. Program requirements must be completed within 12 months.
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Available E-learning Content and Upcoming Releases
CONTROLLOGIX
CCN132: Motion Control Fundamentals using Kinetix 5700 Drives (P/M)
2020 Release: CCN144-A: CIP Motion Programming (Kinetix5700) (P)
CCP146: Logix5000 System Fundamentals (P/M)
CCP151: Basic Ladder Logic Programming (P)
CCCL21: Basic Ladder Logic Interpretation (M)
CCP143: Ladder Logic Project Development (P)
2020 Release:CCP152: Function Block Programming Course (P)
2020 Release:CCP154: Structured Text and Sequential Chart (P)
2020 Release: SAF-LOG104: GuardLogix Application Development & Troubleshooting (P/M)
CCA182: PowerFlex750-Series Drives Configuration and Startup (P/M)
CCA184: PowerFlex750-Series Drives Configuration for an Integrated Architecture System (P/M)
2020 Release: CCA185: PowerFlex525 Startup & Configuration (P/M)
2020 Release: CCATBD: Connected Components Workbench Course (P/M)
CCV204-A: FactoryTalk View ME and PanelView Plus Programming (P)
CCV207: FactoryTalk View SE Programming (P)
CCP183: EtherNet/IP Configuration and Troubleshooting (P/M)
Industrial Network Architecture:• INA201: Foundation (P)• INA202: Intermediate (P)• INA203: Advanced Part 1 (P)• INA204: Advanced Part 2 (P)
MOTION SAFETY POWER CONTROL VISUALIZATION/ HMI INDUSTRIAL NETWORKING
P – Programming M – Maintenance
PROCESS CONTROL
2020 Release: EK-ICM101E: Vibration/Condition Monitoring (P/M)
2020 Release: PRC201: Plant PAx System Design & Implementation (P)
2020 Release: PRCTBD: Plant PAx Operating & Maintenance (P/M)
Courses denoted as course number –EL in catalog
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365-day access to all e-learning library content with minimum user count of 50
E-learning availability
ACTIVE TECHCONNECTCUSTOMERS
90-day access to a single course for a single user
365-day access to all e-learning library
365-day access to all e-learning library content with minimum user purchase of 50 licenses
FASTPASS MULTI USERSINGLE USER FAST PASS
NO ANNUAL SUPPORT CONTRACT
Exclusively available for sale to active TechConnect / Toolkit customers
90-day access to a single course for a single user
SM
GROUP USER
365-day access to all e-learning library content with minimum user purchase of 10 licenses
EL-3TC EL-12SU EL-12GU EL-12MU EL-3
Supervisor Features / Dashboard
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TRC Services Specialist
Andrew Hultgren- HoustonBrad Freeman- DFW
Joe Boudreaux- So. Louisiana
www.rockwellautomation.com
Thank you