Bicol University GRADUATE SCHOOLLegazpi City

MIGUEL DOMINIQUE A. MARTINEZ DR. EDUARDO B. ARDALES MAELM I ProfessorUNDERSTANDING THE MANAGERS JOBIntroduction to ManagementChapter Outline: Understanding the Managers Job Introduction to Management 1. Kinds of Managers 2. Basic Management Functions 3. Fundamental Management Skills 4. The Science and Art of Management

Learning Objectives: After studying this chapter, students should be able to: 1. Define management 2. Describe the kinds of managers found in organizations; and 3. Briefly explain the four basic management functionsWHAT IS MANAGEMENT? A set of activities- planning and decision making, organizing, leading, and controlling directed at an organizations resources- human, financial, physical, and information with the aim of achieving organizational goals in an efficient and effective manner.

WHAT IS A MANAGER? Someone whose primary responsibility is to carry out the management process. Someone who plans and makes decisions, organizes, leads, and controls human, financial, physical and information resources.

KINDS OF MANAGERS BY LEVELTop Managers The relatively small group of executives who manage the organizations overall goals, strategy, and operating policies.Middle Managers Largest group of managers in organizations Implement top managements policies and plans. Supervise and coordinate lower-level managers activities.First-Line Managers Managers who supervise and coordinate the activities of operating employees.

KINDS OF MANAGERS BY AREAMarketing Managers Work in areas related to getting consumers and clients to buy the organizations products or services.Financial Managers Deal primarily with an organizations financial resources.Operations Managers Concerned with creating and managing the systems that create organizations products and services.Human Resource Managers Involved in human resource processes Planning, recruiting and selection, training and development, designing compensation and benefit systems, formulating performance appraisal systems.Administrative Managers Serve as generalists in functional areas and are not associated with any particular management specialty. Other Kinds of Managers Assigned as specialists in positions directly related to the needs of the organization.

THE MANAGEMENT PROCESSPlanning and Decision Making Setting an organizations goals and selecting a course of action from a set of alternatives to achieve them.Organizing Determining how activities and resources are grouped.Leading Getting organizational members to work together to advance the interests of the organization.Controlling Monitoring organizational progress towards goals.

FUNDAMENTAL MANAGING SKILLSTechnical Skills necessary to accomplish or understand the specific kind of work being done in an organization.Interpersonal The ability to communicate with, understand, and motivate both individuals and groups.Conceptual The managers ability to think in the abstract.Diagnostic The managers ability to visualize the most appropriate response to a situation. Communication The managers abilities both to convey ideas and information effectively to others and to receive ideas and information effectively from others.Decision-Making The managers ability to recognize and define problems and opportunities correctly and then to select an appropriate course of action to solve the problems and capitalize on opportunities.Time-Management The managers ability to prioritize work, to work efficiently, and to delegate appropriately.

MANAGEMENT: SCIENCE OR ART?The Science of Management Assumes that problems can be approached using rational, logical, objective, and systematic ways. Requires technical, diagnostic, and decision-making skills and techniques to solve problems.The Art of Management Decisions are made and problems solved using a blend of intuition, experience, instinct, and personal insights. Requires conceptual, communication, interpersonal, and time-management skills to accomplish the tasks associated with managerial activities.REFERENCES:Griffin, Fundamentals of Management Fourth Edition, Houghton Mifflin Company, 2005Massie, Joseph L., Essentials of Management, Prentice Hall, 1997

migueldominiquemartinez@yahoo.com.ph