Stephen Chilton, Director of IT Services

University Hospitals BirminghamNHS Foundation Trust

– University Hospitals Birmingham NHS Foundation Trust (UHB) is a leading university teaching hospital.

– UHB provides direct clinical services to over 800,000 patients every year, serving a regional, national and international population.

– Staff of 7,200 people work across more than 40 disciplines.– On 16 June 2010 UHB’s new £545 million Queen Elizabeth Hospital

Birmingham opened. This is the largest single site teaching hospital in Europe. It has 1,213 beds, 30 theatres and the largest critical care unit in Europe with 100 beds.

Organisational Introduction

– The Trust has the largest kidney programme in the UK, is a major specialist centre for burns and plastic surgery, and neurosciences, and has a specialist cancer centre.

– UHB is the major provider of NHS Research and Development in the West Midlands. Birmingham was the first designated Cancer Research UK Centre in the UK.

– UHB has the largest solid organ transplantation programme in Europe.

– Provides medical services to military personnel evacuated from overseas. UHB has the full range of medical specialties needed to treat the complex nature of conflict injuries, all under one roof.

– A member of Birmingham Health Partners, currently establishing the Institute for Translational Medicine.

Organisational Introduction

ICT Introduction

– Strategic innovator rather than tactical fixer!– A pedigree of supporting organisational change successfully.– Going beyond matching organisational objectives – being a

differentiator and a core competence.– Add value to the organisation and workforce.– Improve stake holder satisfaction.– Refined experience and enhance quality.– A history of innovation, commercial success and awards.

Introduction to healthcare apps.

– Like it or not, mobility is now an essential part of accessing information, communicating with patients, and collaborating with other health care professionals.

– You need to have the right vendors, policies, and security measures in place to navigate this new technological reality.

– Plethora of enthusiasm within NHS to embrace.– UHB has won awards for mobile and web based solutions.– Worked closely with SME communicty– And has an appetite!

– However we have to uphold our responsibilities with respect to confidentiality and security!

Introduction to healthcare apps

– However, many organisations are overwhelmed with choices, bogged down by their incumbent vendors, and unsure how to manage and secure their organisations.

– Few external organisations have a good understanding of the;

– Cultural.– Political.– Legislative.– Governance.– Procurement.

– Significant opportunities to embrace available and emerging technologies and capabilities and to work with the NHS.

Introduction to healthcare apps

– Embrace enthusiasm.– Be supportive.– Containing, but recognising opportunities, benefits and innovation

(don't stifle, don’t be obtuse).

– Recognise the constrains upfront.– Do your homework.– Establish relationships.– Build networks.– Aim low, deliver early benefit - build incrementally.

Pharmacy

– POCS, Pharmacy on-call system

– The Pharmacy On-Call System lets pharmacists respond to requests for medication by looking up the details and characteristics of any of the 86,000 available drugs and instantly provide advice about suitability, availability and, if necessary, substitutions.

– The Webalo application that enabled connection to the pharmaceutical database was completed in less than a day!

– Integrates with our EPR and provides an important audit trail.– Finalist, Wireless Achievement Awards 2011.

Neurology

– NORSE, Neurological on-call referral system

– Specialist Neurosurgery consultants & registrars need to respond to requests from other hospitals with urgent advice and management plans regardless of their location.

– Once assistance is requested, NORSE connects the consultant to the details of the case, updates the records with the notes and advice provided by the consultant, and makes it all part of the patient’s EPR record.

– The system has greatly accelerated the speed of diagnosis and treatment, reduced costs, integrates with our EPR and provides an important audit trail.

– Finalist, Wireless Achievement Awards 2011.