introduction to effective oral communication
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A Demonstration Teaching in Oral Communication
Introduction to
Effective OralCommunication
Presented by: Ferdinand B. Fabian
May 12 2!1"
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*OBJECTIVES:*At the end o# the session $!%&!' o# the students are e()ected to
achie*e the #ollo+ing com)etencies +ith at least satis#actoryle*el:
1. De#ine communication
2. ,()lain the goals o# communication and +ays o# communicating-
. Com)are and contrast the ma/or #orms o# communication-0. denti#y and distinguish the elements o# communication-
. Trace and e()lain the dynamics o# the communication
)rocess- and
". De*elo) )ositi*e attitude in s)ea3ing and communicating in,nglish.
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*Topic: Introduction to Effective OralCommunication
*1. De#ining Communication
*2. 4oals o# Communication and 5ays toCommunicate
*. T+o Ma/or Forms o# Communication
*0. ,lements o# Communication
*. The Communication Process
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*A. MOTIVATION:*Activity Title: oodle T!at"Direction:
1. As3 t+o *olunteers #rom the class.
2. The #irst *olunteer 6instructor7 +ill be gi*en a secret image +hich
he8she +ould as3 the second *olunteer 6illustrator7 to dra+ on the
board.. The instructor shall only gi*e *erbal instructions to the illustrator
and is not allo+ed to do any unnecessary mo*ements to gesticulate
or gi*e unsounded ideas.
0. The illustrator on the other hand is not allo+ed to tal3 nor as39uestions to the instructor.
. The acti*ity shall last #or only 1! minutes.
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*Discussion Prompts:
1. Does the illustration #rom the board loo3 the
same as the actual image2. 5hat seems to be the )roblem +hy the
illustrator +as not able to dra+ the actual image
. 5hat +as the most di##icult )art o# thisacti*ity #or the )artici)ants 6;)ectators may also
ans+er7
0. 5hat di##erent communication s3ills +ere
needed #or this acti*ity
. <o+ im)ortant is e##ecti*e communication as
obser*ed in this acti*ity
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*What is Communication?
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*#. efinin$ Communication
*Communication 6deri*ed #rom the =atin
+ord >communicare? meaning to ma3e
common7 is the )rocess o# meaning#ul
interaction and an art o# transmitting
in#ormation ideas and attitudes #rom one)erson to another.
*t also re#ers to the sending or e(changing o#
thoughts o)inions or in#ormation by s)eech+riting or signs. <ence a )rocess o# sharing
ideas or in#ormation +ith others.
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*%. &oal' of Communication and(ay' to Communicate
*2.1. Communication Goals:
*@ To get and gi*e in#ormation
*@ To )ersuade*@ To ensure understanding
*@ To get action
*@ To change beha*ior )ositi*ely
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*2.2. Most Common Ways to Communicate
*@isual image
*@ Body language
*@ ;ounds
*@ ;ymbolisms
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*). T*o Ma+or ,orm' of Communication
*3.1. Verbal
communication re#ers tothe #orm o# communication
in +hich message is
transmitted *erbally-
communication is done by+ord o# mouth and a )iece
o# +riting.
*erbal Communication uses
either +ritten or s)o3en
language such as tal3ing
#ace%to%#ace on a
tele)hone or as a s)eech.
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*Verbal Communication is urther !i"i!e! into:
*3.1.1. #ral Communicationn oral communication s)o3en
+ords are used. t includes #ace%
to%#ace con*ersations s)eechradio and others.
*3.1.2. Written Communication
n +ritten communication+ritten signs or symbols are used
to communicate. A +ritten
message may be )rinted or hand
+ritten.
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*3.2 . $on%"erbalcommunication is the
)rocess o# communication
through sending and
recei*ing +ordless cues or
messages bet+een )eo)le.
*t ma3es use o# non%linguistic symbols such as
body mo*ements or
gestures #acial e()ression
eye mo*ements touchtone o# *oice sounds and
the li3es.
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*on*erbal communication has the
#ollo+ing three elements:
*3.2.1. &ppearance @ ;)ea3er: clothing hairstyle
neatness use o# cosmetics.
@ ;urrounding: room sie
lighting decorations #urnishings*3.2.2. 'o!y (an)ua)e@ #acial e()ressions gestures
)ostures
*3.3.3. *oun!s@ oice Tone olume ;)eech
rate
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*-.#. Contet
*-.#.# /!y'ical contet E setting +hich includes
+here and the communication )rocess ta3es )lace*-.#.% Social contet E relationshi) bet+een
communicators and interlocutors
*-.#.) Cultural contet E grou) customary at
loo3ing at the +orld and /udging a beha*ior
*-.%. Sender 0 Source E source o# in#ormation- the
)erson +ho initially sends o## the message
*-.). Me''a$e E the idea or in#ormation being sharedor transmitted
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*-.-. C!annel E medium used in deli*ering the
message
*-.1. 2eceiver E the one +ho recei*es or gets themessage being transmitted and +ho inter)rets the
idea being con*eyed
*-.3. ,eed4ac5 E the signal that allo+s the
communication )artici)ants to monitor or e*aluatethe success o# their e(change o# thoughts.
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*1. T!e Communication /roce''
*According to i3las =uhmann communication is the
o)eration +hich 6re%7)roduces social systems it is
the central last element 6s)eci#ic o)eration7 #or the
de#inition and the retention o# society. A change o#
communicati*e )ossibilities by a ne+ medium alsochanges society.
*Communication is a synthesis o# three com)onents:
message in#ormation and understanding:communication comes into being +hen it is
understood that in#ormation is im)arted.
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*n the social dimension these com)onents are
ascribed to at least t+o abstracted )erson. Person a
6 ego7 +ho understands and )erson b 6 alter7+ho im)arts. The im)arted in#ormation canGt be
identical to the understood in#ormation. A )rocess
o# communication comes into being i# the
)receding communication is #ollo+ed by asucceeding communication. By these
communicati*e connections constitutes meaning to
e*ery )rocess o# communication by selecting one
certain connection to all )ossible connections.Communication needs a s)reading medium li3e
s)eech and +riting.
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*T!e Communication /roce''
*1.#. T!in5in$ E a thought originates in the mind o#the s)ea3er +hich he +ishes to con*ey.
*1.%. Sym4oli6in$ E the s)ea3er con*erts the idea
into mental language symbols +ords )hrases and
sentences.
*1.). Epre''in$ % ha*ing selected his +ords the
s)ea3er translates them into audible s)eech and
a))ro)riate )hysical action.*1.-. Tran'mittin$ E the idea is re)resented in sound
+a*es in the atmos)here surrounding the s)ea3er.
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*1.1. 2eceivin$ E neural im)ulses stimulated by the
sound and light +ords are conducted to the auditory
and ner*e senses o# the listener.
*1.3. ecodin$ E the brain o# the listener translates
the ner*e im)ulses into meaning#ul language
symbols and then into thought.
*1.7. 2eactin$ or $ivin$ feed4ac5 E the listenerres)onds by #urther thought and8or #eeling tone or
emotional state.
*1.8. Monitorin$ E #rom +atching the beha*ior o#
listener the s)ea3er ma3es necessary ad/ustments
in language content rate tone loudness and
others.
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*C. VA9ES INTE&2ATION
*5hy is it necessary to study and understand,##ecti*e Oral Communication and its Process
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*. ;OME(O2<:
*esearch on the *arious Models o#Communication. llustrate and e()lain
the Models o# Communication in a short
bond )a)er. The e()lanation should behand+ritten in cursi*e #orm.
*On another sheet o# bond )a)er e()lain
the #ollo+ing #unctions o#communication.
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*IV. EVA9ATION:*Direction:
* 1. The class shall be di*ided into three grou)s.
* 2. ,ach grou) shall choose one o# the gi*en cases and ma3e a
short role%)lay to )resent their suggestions in resol*ing the issue
they ha*e chosen.
* 2. ,ach grou) shall choose a leader to #acilitate thebrainstorming 8 discussion o# their storyline. ,ach leader shall also
be gi*en rubric score cards to e*aluate the other grou)sH
)er#ormance.
* . ,ach grou) shall be gi*en %I minutes #or brainstorming and
minutes #or their )resentation.* 0. ,ach grou) +ill be as3ed to ma3e a short role%)lay to )resent
their suggestions in resol*ing the issue.
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*En$li'! Communication C!allen$e'amon$ ,ilipino Student'
* 4i*en the #ollo+ing scenario +ill the Fili)ino students and #uture
)ro#essionals still be able to 3ee) u) +ith the demands o#
globaliation and the ad*ent o# modern technological ad*ancement
based on the current state o# their ,nglish )ro#iciency 5hat
suggestions could be )ro)osed to resol*e these issues
*CASE #
,act: According to 5allstreet Journal in January 2!1 a sur*ey o#
business o+ners by the American Association Colleges andKni*ersities #ound that nine out o# 1! em)loyers /udge entry le*el
a))licants 6recent college graduates7 as )oorly )re)ared #or the +or3
#orce in such areas as critical thin3ing communication and )roblem
sol*ing.
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*CASE %
*,act: As)iring Minds an inde)endent 4O #ocusing on
nationsG economic gro+th conducted a study on ,nglish
=earning =e*els #or ,ngineering 4raduates in 2!11%12 toanalye +hich s)eci#ic areas o# ,nglish s3ills are most
de#icient in engineers and the im)lications o# these
de#iciencies. ;ome 3ey #indings o# the re)ort are:
*L More than 2' engineers do not )ossess the ,nglish
com)rehension s3ills to understand engineering school
curriculum.
*L Only I' engineers can +rite grammatically correct sentences
in ,nglish.*L Around 02'%0' demonstrate ca)abilities in ,nglish re9uired
#or the 3no+ledge%based industry
*L ot more than 2I' engineers sho+ ca)abilities in business
,nglish.
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*CASE )
,act: The Phili))ines used to be one o# the
most sought a#ter ,nglish%s)ea3ing countries
in the +orld. t e*en ran3ed second among
non%nati*e ,nglish s)ea3ing nations in terms o#
,nglish ;cience and Mathematics literacyuntil year 2!!!. <o+e*er current standing o#
the countryHs literacy rate gradually
decelerates due to deteriorating educationalsystem and lac3 o# initiati*e.
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*2u4ric' for t!e 2ole=play Activity:INICATO2S ,AI2
>#=) pt'.?SATIS,ACTO2@
>-=7 pt'.?OTSTANIN&
>8=# pt'.?SCO2E
Content
># point'?
The message +as
)oorly )resentedand *aguelyunderstood.
The message +as
9uite clearly)resented andunderstood.
The message +as
clearly )resented andeasily understood.
elivery># point'?
The )resentation+as chaotic and the
deli*ery +as muchdisorganied.
The )resentation +assomeho+ smooth and
the deli*ery +asorganied.
The )resentation +as*ery smooth and the
deli*ery +as +ell%organied.
Team*or5># point'?
There +as lac3 o#team+or3 since thegrou) membersseemed to bedisorganied.
Miscommunicationand lac3 o#o+nershi) 8res)onsibility +ase*ident.
,##ort in terms o#team+or3 +asobser*ed as the grou)members +ere able toshare their thoughts
during thebrainstorming.<o+e*er e(ecution o#the )lan +as a bitinconsistent +ith the)lan made.
Team+or3 +as *erye*ident as the grou)members e(hibited agreat deal o#coo)eration and too3
res)onsibility on theirres)ecti*e )arts.
COMMENTS: TOTA=:
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End of /re'entation
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