introduction to b.comm

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    FOCUS ON 4 SKILLS

    0 READING

    0 WRITING

    0 LISTENIG0 SPEAKING

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    Course Synopsis

    This course introduces the communication skills

    expected in a general business environment, including

    interpersonal, group, presentational, electronic, non-

    verbal and written communication as well as

    techniquesfor adjusting to the communicative culture

    of various business organizations.

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    Course OverviewPrimary Topics

    0 Communicating Across Cultures, (Ms.Aga)

    0 Writing Process, E-Mail Messages and Memos, (Ms.Vani)

    0 Positive Letter and Messages,

    0 Persuasive and Marketing Messages,

    0 Negative Messages,

    0 Business Reports,

    0 Informal Business Reports,

    0 Proposals and Formal Reports,

    0 Business Presentations,

    0 Job Search, Resumes and Cover Letters,

    0 Interviewing and Following Up.

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    Learning outcomes0 At the end of the semester the students will be able to:

    0 Understand communication components and processes

    0 Recognize the role of the audience in your preparation andpresentation of messages

    0

    Appreciate and effectively manage diversity and interculturaldifferences in the communication process

    0 Understand your technology options and skills to use them toimprove written and oral communication

    0 Organize and develop effective informative and persuasive

    business presentations0 Understand and develop effective business correspondence

    including memos, letters, and reports

    0 Understand the job search process including cover letters,resumes, and interviewing techniques

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    Assessment Methods and Types

    Test, Quiz &

    Class

    participation

    20% On going testing- through the

    semester

    Assignments 20% Job search, resume writing and interview 20 June

    Presentation 20% Promoting small business with props &

    reflective writing

    Session 1: 7th

    May*

    Final exam 40% Week 16

    Total 100%

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    Main references supporting the course:

    Marry Ellen Guffey, Dana Loewy (2010) Business

    Communication : Process and Product, 7thedition,

    South-Western College Pub.

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    Tips to survive this subject1. Come to class regularly and on time.

    2. Early birds will be rewarded from time to time. I will most

    likely to give tips before the lesson.

    3. Not allowed to use mobile at any time of lecture.

    4. STRICTLY phones on silent mode all the time.

    5. Check your student email daily. Most announcement (e.g.

    class cancelation, pop quiz and lecturer notes) will be posted

    online.

    6. Before come to class, print the necessary material.

    7. If you cannot attend class for more than 1 time, inform

    lecturer immediately.

    8. Full time student with less than 80% attendance will be

    barded from sitting the final exam, thus fail this subject.

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    Assignment tips1. Submit assignment on time. Extension will be allowed only with

    valid reason upon the lecturers approval.

    2. Penalty will be charged upon late assignment submission.

    3. Do not bind your assignments if its less than 25 pages.

    4. Must attached your assignment with cover paper. Follow the

    standard cover paper given by lecturer.5. Upon submitting your assignment, email softcopy to

    [email protected]. Submit printed copy to the lecturer. You canhand in the assignment in class or pass it to my office.

    6. Softcopy submission is crucial, as it will be scan through to check

    plagiarism.7. If student find guilty, he/she required to re-do the whole

    assignment again. Failed to do so, the student will fail theassignment. 0% will be awarded to plagiarized paper.

    8. Presentation slides also has to printed out for submission (handout

    mode).

    mailto:[email protected]:[email protected]
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    Introduction to the

    people

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    Lecturer details

    Pavani MeganathanEnglish Language Lecturer

    Email: [email protected]

    Work Phone:(603) 78801777 (Ext: 200)

    Office Location: Faculty Room 2 (2ndfloor - Opposite Admin off)

    Consultation hours: Every Wednesday 3- 5pm

    Notes:I am best contacted through email.

    mailto:[email protected]:[email protected]
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    AgnieszkaBusiness Lecturer

    Email: [email protected]

    Work Phone:(603) 78801777 (Ext: 292)

    Office Location: Registrar Office

    Consultation hours: Anytime during office hours

    Notes:

    I am best contacted through email.

    Lecturer details

    mailto:[email protected]:[email protected]
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    Contact (Lecturer) if you have any questions or

    concerns about the subject ... sooner rather

    than later!

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    Activity : Personal Introductions

    1. Start your entry with your first name andsurname.

    2. Origin place

    3. Tell us a bit about yourself - Personal-Likes and dislikes, Strength and weakness -Professional/ Educational- Workingexperience, qualification

    4. Biggest achievement or disappointment5. Why you choose to study business? Explain.

    6. Future plans.