introduction to access essentials. 2 © 2008 citrix systems, inc. — all rights reserved businesses...
TRANSCRIPT
2© 2008 Citrix Systems, Inc. — All rights reserved
Businesses Run on Applications
Personal Productivity Financial Accounting
Web & eCommerceDecision Support
Communication & Collaboration
Human Capital Development
Customer Management
Users Apps
4© 2008 Citrix Systems, Inc. — All rights reserved
The Need for Remote Access
A recent survey of 600 American adults about the ability to work remotely found:
• 3 in 10 workers and half of small business workers have the ability to work remotely on a frequent basis
• Of those that don’t work remotely, 62% wish they could
• Most important benefits of working from home:• Setting own hours/more control over day (41%)• More time with family (37%)• Fewer distractions (26%)• Saving money on transportation, parking, etc. (24%) • Avoiding traffic/saving commute time (20%)
the polling company, inc., September 2007
5© 2008 Citrix Systems, Inc. — All rights reserved
Small business environmentsChallenges to security, productivity, efficiency
Business continuity and disaster preparedness Productivity gains Faster problem identification, response, resolution Lower TCO
Consistent experience Timely access to information from anywhere Reliable, responsive computer systems Faster problem identification, response, resolution
Simplified, centralized administration Proactive response and faster resolution Fewer workstation maintenance headaches
Executives
Employees
IT Professionals
Integratedprotection
Connect and share
Do morewith less
6© 2008 Citrix Systems, Inc. — All rights reserved
Access Essentials Delivers Anywhere
Off-site Workers
Office workers
Travelers/Mobile
Branch Office
Non-company PC
Remote/Offshore Workers
7© 2008 Citrix Systems, Inc. — All rights reserved
Access Essentials Delivers to Any Device
Laptop Desktop Non-PC
Virtual DesktopMobileThin Client
9© 2008 Citrix Systems, Inc. — All rights reserved
PresentationServer 4.x
AccessEssentials 2.0
DesktopServer 1.0
PresentationServer 3.x
Access Essentials 1.x
WindowsServer 2003
MetaFrame 1.x
MetaFrame XP
WindowsServer 2000Windows
NT 4.x
1989 1993 1995 1997 1999 2001 2003 2007 2008 2011
With each re
lease of Windows Server
Citrix ra
ises the bar fo
r Applicatio
n Delivery
Incr
easi
ng a
pp d
eliv
ery
cap
abili
ties
WinFrame
NT 3.51 Core
WinView
MS OS/2 Core
XenApp
Access Essentials 3.0
“Pictor”
XenServer
XenDesktop
Future Products
Working with MicrosoftStrong Partners for Two Decades
10© 2008 Citrix Systems, Inc. — All rights reserved
Access Essentials Builds on the Windows Server 2008 Platform
Citrix Access EssentialsTurnkey Application Delivery Solution
Windows Server 2008 Terminal Services“Presentation Virtualization Platform”
CentralizedControl
ApplicationCompatibility
Optimized UserExperience
ComprehensiveAccess
Server Scalability
11© 2008 Citrix Systems, Inc. — All rights reserved
Better Together Access Essentials & Terminal Services1. Secure Web access via built-in SSL gateway
2. Automatic Web-enabled applications
3. Role-based user privileges
4. Application server redundancy
5. Automatic load balancing across multiple servers
6. Simple, unified wizard-driven installation & management
7. Multi-user access to central applications
8. Enhanced printing capabilities
9. End-user device independence (Macs, thin clients, mobile devices)
CitrixAccess
Essentials
Centralized application managementClient and server resource redirectionMulti-user accessRemote desktop
Built-inTerminal Server
CALs
13© 2008 Citrix Systems, Inc. — All rights reserved
Benefits of Access Essentials
• Flexible work environment with seamless user experience ensures employee satisfaction
• Simple, centralized application management reduces IT management costs and time to implement application updates
• Enables hiring of out-of-state or remote contract workers without security concerns
• Enhances quality of services and products without needing to return to the office to update information
• Improves the work/life balance
• Anytime, anywhere access whether on or off the LAN, at home or on the road
14© 2008 Citrix Systems, Inc. — All rights reserved
Access Essentials Overview
Perfect for up to75 users
• Use corporate Windows programs from anywhere, anytimeconveniently & securely over the Web
• No need to rewrite applications, upgrade PCs or increase network bandwidth
• Keep sensitive information stored and backed up safely on server(s)• More secure than on user PCs • No need to deploy apps on user devices
• Control which applications & intranetsites users can access based on their roles & responsibilities
• Manage application publishing and user access quickly and easily with automated wizards
15© 2008 Citrix Systems, Inc. — All rights reserved
VPNs connect customers to Central Office LAN, but …• Remote computers connect directly to the Central Office
LAN at the network level, which is not secure
• All applications must be installed and managed on remote computers
• Many programs don't perform well over VPNs as data must traverse slow link
• VPNs are an entry point for viruses, so they are often blocked at firewalls
• VPNs leave the risk of data hijacking
16© 2008 Citrix Systems, Inc. — All rights reserved
Speed and Distance Matter
ServerClient
High-Speed LAN
Heavy traffic travelsbetween program & server
Very little flowsbetween userand program
Remote connections are subjected to:• Distance / speed related delays • Blocked ports (firewall security)
17© 2008 Citrix Systems, Inc. — All rights reserved
Citrix Access Essentials Works by
• Keeping heavy, delay-sensitive trafficlocalized to the main office LAN
• Transmitting only compressed user-oriented I/O over remote link
• Using SSL over always-openTCP port 443 to ensure safe passage
ServerClient
I/ORedirection
18© 2008 Citrix Systems, Inc. — All rights reserved
Line-of-Business Apps Drive Urgency
• Order Entry• Billing• Inventory• Scheduling• CRM• Accounting• Payroll• Point of Sale
Also industry-specific software from numerous other ISVs
19© 2008 Citrix Systems, Inc. — All rights reserved
How It Works
• Accessible from any device or client operating system with just a Web browser
• Remote response matches local performance
Mouse clicks, keystrokes, digital images & audio inputs are sent to the access server
Applications execute entirely on the central
“access server”
Screen updates and audio outputs are sent to the user’s Web browser
All remote transmissions are encrypted using SSL/TLS for security
Records are safely kept at main site
20© 2008 Citrix Systems, Inc. — All rights reserved
Access Essentials and Small Business Server Configuration
Internal Users
File Servers
Mobile
Home
Remote Sites
Internet
External Users
Firewall
CitrixAccess
Essentials
Local Desktop
21© 2008 Citrix Systems, Inc. — All rights reserved
Citrix Access Essentials
MessagingServer
ManagementServer
SecurityServer
DatabaseServer
Mobile
Home
Remote Sites
Windows Essential Business Server
NetworkingActive DirectoryFile & PrintSystem Center Essentials
Active DirectoryExchange Server 2007Forefront Security for Exchange Server
Exchange Server 2007Next Version of Microsoft Internet Security & Acceleration Server
SQL Server 2008 Standard Edition
Access Essentials and Essential Business Server Configuration
22© 2008 Citrix Systems, Inc. — All rights reserved
Through the EBS Administration Console, manage key Access Essentials functions:
• Server group information
• Session management and shadowing
• Modify published applications
• View Citrix license usage
• Access to Access Essentials QuickStart
Partnering with Microsoft Essential Business Server
Manage Access Essentials directly from the EBS Console
23© 2008 Citrix Systems, Inc. — All rights reserved
Wizard-driven AdministrationThrough the Access Essential Quick Start Console, administrators quickly and easily manage application publishing and other key features with automated wizards
24© 2008 Citrix Systems, Inc. — All rights reserved
BOOKKEEPERBOOKKEEPER
SUPPORTSUPPORT
SALESSALES
Role-Based Application AccessAdministrators assign role-based access to applications, printing and storage rights
25© 2008 Citrix Systems, Inc. — All rights reserved
With just an Internet connection, users access applications through a standard web browser on any type of device
Internet Explorer • Pocket IE • Firefox • Mozilla • Safari
User Access through Web Browser
26© 2008 Citrix Systems, Inc. — All rights reserved
Start Small
• Meets basic, secure remote access needs
• Concentrates all users through one central Windows server• 5 to 25 users (typical)
• Runs on existing workgroup server or domain controller
• Super quick, easy & inexpensive approach to get started
• Automatically spreads users across 2 or more servers• 20 users / server on average
● Minimizes impact from system failures
● New sessions automatically bypass offline or failed servers
• Optionally places SSL VPN & Web UI on separate DMZ server• Further shields application servers
from Internet attacks
Single Server Simplicity Multi-server Redundancy
, Fortify As Needed
27© 2008 Citrix Systems, Inc. — All rights reserved
Why Act Now
• IT budgets are flat, yet user expectations continue to rise
• Remote workplaces are becoming mainstream
• Users are becoming more mobile and expect easy access
• Applications and diversity of architectures are still growing
IT must think strategically about remote access and application delivery to meet business demands
28© 2008 Citrix Systems, Inc. — All rights reserved
Case Study: Increase Employee Productivity• Challenge
• Deliver real-time information to a mobile workforce of 50+ employees
• Support flexible working legislation, offering employees ability to work from home
• Why Access Essentials• Secure, reliable access to real-time
information• VPN solution unreliable and slow with
frequent issues for users in the field
• Results• Increased productivity resulting in 33%
increase in billable hours• Increased level of satisfaction with better
task management and information access• Quick deployment of new solution, with
minimal user training
“We approximate that every one of our 40 chargeable staff can now spend 20 minutes more per hour working rather than struggling with our old IT infrastructure. That means we have the potential to generate around £1m more revenue in the first 12 months of Citrix Access Essentials being in operation, and achieve a payback period of just two months.”
Gill Rawlinson, Office ManagerTrevor Jones
29© 2008 Citrix Systems, Inc. — All rights reserved
Case Study: Reduce Cost & Improve Service• Challenge
• Deploy a flexible, cost-effective IT infrastructure quickly and easily
• Business continuity during a move and implementation of a new IT infrastructure
• Why Access Essentials• Cost-effective solution, ideal for small
businesses• Fast, simple implementation
• Results• Lower TCO and annual savings of more
than £20,000• Centralized management, enabling remote
IT support • Rapid relocation to new office, ensuring
smooth continuity of client service
“Previously, the cost of ownership associated with keeping everything up-to-date was too onerous. With Citrix Access Essentials, everything is backed up, secure and working to maximum efficiency.”
Anne-Marie Naylor, PartnerHart Shaw
30© 2008 Citrix Systems, Inc. — All rights reserved
Case Study: Streamline Operations• Challenge
• Implement a line-of-business application with shared access globally
• Quick implementation and seamless user experience
• Why Access Essentials• Shared global access to real-time
information and applications• Intuitive, easy-to-use interface with minimal
training required
• Results• Increased profitability through streamlined
business processes and real-time information sharing on a global basis
• Enables management to stay in touch while traveling between global sites
• Improves work/life balance
“Lascar’s IT infrastructure was not keeping pace with its strategic international expansion. Citrix Access Essentials enables our offices to access an up-to-date version of the same application and information, regardless of time zone or country.”
Andrew Ludwell, Deputy Technical ManagerLascar Electronics