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Frameworx Scorer Service Manual - Troubleshooting 1
IntroductionThe purpose of this troubleshooting guide is to provide fast solutions to prob-lems that a bowling center may experience. Using this guide prior to contactingBrunswick’s Customer Response Center will not only speed your troubleshoot-ing efforts, but will give Brunswick’s technicians valuable information shouldcalling the Response Center be necessary.
Before attempting to troubleshoot any situation, obtain as much informationrelating to the malfunction as possible. This information can be obtained frombowlers, control desk operators or by simple observation. Make sure that theinformation provided to you from other sources is accurate. Many times theperson providing the information will have a different perspective of the equip-ment than that of a mechanic or may use different terms to describe the situation.This leads to misunderstanding as to what the defect is. Inaccurate or misinter-preted information will cause delays, add cost by replacing good parts andeventually lead to frustration.
It is also important to not automatically assume that a board or cable is bad whena malfunction occurs. Many times an error occurs because of improper opera-tions, improper setup, or a onetime event that causes a failure. Cycling power(turning power off, then on) will usually correct these situations.
If the failure seems to be caused by a bad circuit board, verify this by replacingthe suspected board with one that is known to be functional. If the replacementboard solves the problem, verify that the board removed is actually defective byinstalling it in another unit. Many times, failures are caused by a bad connectionthat is solved by replacing the board or by simply reseating it or checking it’sconnectors. Numerous circuit boards have been sent to Brunswick for repaireven though there was nothing wrong with them. Again, this leads to unneces-sary maintenance costs for the center.
This guide contains flowcharts to help the mechanic quickly solve commonproblems that may be encountered. It is assumed that the troubleshooter isfamiliar with the components and terminology used in the Frameworx systemand the basic operation of a multimeter and cable testers. For additional infor-mation about these topics, consult the Scoring System Service Manual(57-900351-000) or the instruction manual that was sent with the multimeter ortester.
2 Frameworx Scorer Service Manual - Troubleshooting
Intentionally Blank
Frameworx Scorer Service Manual - Troubleshooting 3
One Lane Pair is "Offline" At The Control Desk
R eseat the E thernetboard ins ide the
LG P
C heck the cablebetween the H ub
and the LG P .
R eplace the LG PE thernet Board.
Is th e H u b 's L in k L E D fo r tha tlan e p a ir on ?
(S e t th e H u b S w itc h to LN K )
NO V erify that the10BaseT C able isp lugged in at theH ub and at the
LG P .
Y ES
S tart H ere
C yc le power to theP rim ary console orLG P of the affec ted
lane pair
P ut the lane "O n Line" us ingthe X func tion atthe scorer s tatus
sc reen.
V erify that the LaneP air is NOT in
S tand A lone m ode.(S ee M aintenance
M enu)
D id the S corercom e back on?
R efer to theF lowchart "T heoverhead and
lower m onitors w illnot turn on
Is this aT eam worx orS kyworx Iane
R efer to thef lowchart "B oth
O verhead m onitorsw ill not turn on
(S kyworx/T eam worx)"
Y ES
NO
Y ES
NO
V erify that the lef tlane num ber iscorrec t for the
scorer (S eeM aintenance M enu)
Is powerpresent at the LG P of
the affec tedLanes?
Y ES
NO
C heck the fuses atthe LG P for theaffec ted lanes .
R eplace the P owerS upply in the LG P
for the affec tedLanes
C onnec t the10BaseT C able to aknown working port
on the H ub.
TroubleshootingCommunications Problems to the Lanes
4 Frameworx Scorer Service Manual - Troubleshooting
S tart H ere
All Lanes Are "Offline" At The Contro l Desk
Put the lanes "O n Line" us ingthe X func tion atthe scorer s tatus
sc reen.
C yc le P ower to theC M S C om puter
using the H altsyscom m and
V erify that the 50O hm T erm inators
are properlyconnec ted at eachend of the H ub's
coaxial cable.
A re any lights "on" at theE thernet H ub(s )?
V erify that the H ubis plugged in to a
working poweroutlet
R eplace the H ub /H ub Power S upply
NO
YES
D oe s the a c tivity ligh t o n th e H ubflas h w h en a tte m p ting to a cc e ss
a la ne fro m th e d e sk ?
YESNO
C yc le P ower to theH ub(s )
R eboot all scorersby cycling power tothe Prim ary console
or LG P
R eseat the C M SE thernet PC B to
ensure a goodconnec tion.
R eplace the C M SE thernet PC B .
(You m us t configurethe new P C B )
C heck the cablebetween the C M SC om puter and the
H ub.
R econf igure theC M S Ethernet PC B
using theconf iguration
diskette
V erify that power ispresent at all LG Ps.
C ontac t B runswick'sC ustom er R esponseC enter for ass is tance
with the follow ingprocedures
Frameworx Scorer Service Manual - Troubleshooting 5
One Low er Monitor W ill Not Turn On
Start Here
Is the problemwith the primary
console?
Check The cablebetween the
Console ControllerPCB and the relay
Y ES
NO
Check the Voltageinput cable to the
AuxiliaryTransformer
Are the LEDs on theConsole Controller PCB
O n or F lashing?
NO
Y ES
Check for theproper input voltage
to the SecondaryTransformer
Check the Fusesfor the Secondary
Transformer
Check the Fusesfor the Auxiliary
Transformer
Check the wiring toJ7 of the Console
Controller PCB
Is the 12VDC relayfor the monitor
energizing?
Y ES
NO
Check the M G ainadjustment for the
CRT
Check the videocable between the
Console V ideo PCBand the V ideo
Processor Module
Check the 120VACcable between therelay and the V ideoProcessor Module
Check the 120VACcable between the
transformer and therelay
Replace the V ideoProcessor Module
Is there Approx..12VDC at J6 of theConsole Controller
PCB?
NO
Y ES
Replace the Relay
Check the LLANcable to the
Console ControllerPCB
Replace theConsole Controller
PCB
Replace theConsole V ideo PCB
Replace theConsole Controller
PCB
Replace the CRT
Console Monitor/Video Problems
6 Frameworx Scorer Service Manual - Troubleshooting
Both Low er Monitors W ill Not Turn On
S tart H ere
C heck for theproper input voltageto the trans form ers
in both consoles
Y ES
NO
C yc le power to theprim ary console.
L is ten c losely to thesound com ing fromthe hard drive (H D )
D id you hear theH D spin up? (D rive
LE D O n)
C heck the powercable to the H D
C heck the ribboncable between the I/O P C B and the
H D
C heck theconnec tions for the
S IM M (s ) on theM otherboard
R eboot the Prim aryC onsole w ith the
C M O S M aintenanceboard ins talled in the
M otherboard
R eplace the I/OP C B
R eplace the H D
M ake sure that theribbon cable
between the I/OP C B and the H D isp lugged in correc tly
A fter the initial"power on" beeps , do the
consoles beep again after 30- 180 seconds?
NOR eseat all boards inthe m otherboard to
verify properconnec tions
R eplace theC onsole V ideo
B oard
If the R em ote V ideoB oard is present,check the jum persettings for both
video boards
Y ES
A re the LED s on the C onsole C ontroller
P C B s on or f lash ing
Y ES
NO C heck the fuses forthe trans form ers in
both consoles
C heck the LLA Ncable between the I/O P C B and the
C onsole C ontrollerP C B
C heck the cablesfrom the
trans form er to theC onsole C ontroller
P C B
R eplace theC onsole C ontroller
P C B
R eplace the I/OP C B
R eplace the H DR eplace theM otherboard
Frameworx Scorer Service Manual - Troubleshooting 7
The Picture On One Low er M onitor Is Bad
Start H ere
C heck the cable fromthe Console V ideoPCB to the V ideoProcessor PC B
Adjus t the screenusing the controls
located on the V ideoProcessor PC B and
the Adjustment PC B.
NO
R eseat the C onsoleV ideo PCB in the
motherboard
Y ESIs the problem withfocus, screen
brightness or imagepos itioning?
R eplace the V ideoProcessor PC B
R eplace theC onsole Video PC B
R eplace the picturetube
8 Frameworx Scorer Service Manual - Troubleshooting
The Picture On Both Low er M onitors Is Bad
Start Here
Reseat the ConsoleV ideo PC B in the
motherboard
Adjust the screenusing the controls
located on the V ideoProcessor PC Bs and
the Adjus tment PCBs.
NO
Replace theConsole V ideo PC B
YESIs the problem withfocus, screen
brightness or imagepositioning?
Replace the V ideoProcessor PC Bs
for both lanes
Replace the pic turetube for both lanes
Frameworx Scorer Service Manual - Troubleshooting 9
The Overheads And Low er Monitors W ill Not Turn On
Start Here
Check for theproper input voltage
to the primaryconsole
Cycle power tp theprimary console. Lis ten
closely to the soundcoming from the hard
drive (HD) or look at thedrive LED
Replace the V ideoBoards
Check the jum persettings for both
video boards
YES
NODid you hear theHD spin up? (D rive
LED O n)
Check the powercable to the HD
Check the ribboncable between the I/O PCB and the
HD
Check theconnections for the
SIM M(s) on theMotherboard
Reboot the Prim aryConsole with the
CM O S Maintenanceboard installed in the
Motherboard
Replace the I/OPCB
Replace the H D
Make sure that theribbon cable
between the I/OPCB and the HD isplugged in correctly
A fter the initial"power on" beeps, do the
consoles beep again after 30- 180 seconds?
NOReseat all boards inthe m otherboard to
verify properconnections
YES Replace the I/OPCB
Replace the H DReplace theMotherboard
10 Frameworx Scorer Service Manual - Troubleshooting
No Keyboard Operation For One Lane
Start Here
Cycle Power to theLG P
Is this aTeamworx
(Solution 3)console?
Cycle power to theSecondary
Console, thencycle power to thePrimary Console
D id bothconsoles beep?
Check for ACvoltage at J7 of theConsole Controller
PCB
Is the voltageapprox.
14VAC?
Repair or replacethe faulty power
cable.
Check the cablefrom the keyboard
to ConsoleController PCB
Check the LLANcable to the
Console ControllerPCB
D id the affected console beep when power
was applied?
Y ES
Y ES NO
NO
NO
NO
Y ES
Y ES
Check for properjumper settings on
the ConsoleController PCB
Does the monitor on the affected console
turn on?
Y ES
NO
NO
Check for ACvoltage at J7 of theConsole Controller
PCB
Is the voltageapprox.
14VAC?
Check for blownfuses in the
Transformer forthat console.
Replace theConsole Controller
PCB
Y ES
Replace Keyboard
Is the problemon the primary
console?NO
Check for powerinput to theSecondary
Transformer
Check the fuses forthe SecondaryTransformer
Y ES
Console Input Problems
Frameworx Scorer Service Manual - Troubleshooting 11
No Keyboard Operation For E ither Lane
Start Here
Cycle power to theLG P
Is th is aTeamworx
(Solution 3)Console?
Cycle power to thesecondary console,then cycle power tothe primary console
D id bothconsoles beep?
Check for ACvoltage at the M iniConsole output of
the LG P
Is the voltageapprox. 14VAC?
Repair or replacethe faulty power
cable(s ).
Check the cablefrom the keyboards
to the ConsoleController PCBs for
both lanes
Check theconnections for the
I/O PCB:Replace the I/O
PCB
D id the both consoles beep whenpower was applied?
YES
YES NO
NO
NO
NO
YES
YES
Check for properjumper settings on
the ConsoleController PCB
Does the m onitor on the affec ted console
turn on?
YES
NO
NO
Check for ACvoltage at J7 of theConsole Controller
PCB at bothconsoles
Is the voltageapprox.
14VAC?
Check for blownfuses in the
transformer for bothconsoles .
Replace theConsole Controller
PCBs
YES
Is the voltageapprox. 14VAC?
YES
NOCheck power input
and fuses for thesecondary
transformer in theLG P
Check for ACvoltage at J7 of theConsole Controller
PCB of the leftConsole
Replace thesecondary
transformer in theLG P
Check the LLANcable to the
Console ControllerPCBs
Replace bothkeyboards
12 Frameworx Scorer Service Manual - Troubleshooting
No Touchscreen Operation For One Lane
S tart H ere
C yc le power to thesecondary console,then cyc le power tothe prim ary console
R epair or rep lacethe fau lty power
cable(s ).
C heck for properjum per settings on
the C onsoleC ontroller P C B
D id the affec ted console beep whenpower was applied?
C heck the jum persettings of the
O ption P C B
Y ES
NO
NO
C heck for A Cvoltage at J7 of theC onsole C ontrollerP C B of the console
Is the voltageapprox.
14V A C ?
C heck for blownfuses in the
trans form er for theconsole.
R eplace theT ouchscreen
C ontroller(In terface)
Y ES
C heck the LLA Ncable to the C onsole
C ontroller P C B
R eplace theC onsole C ontroller
P C B
R eplace the O ptionP C B
Is any entry tothe sc reenposs ib le?
C alibrate thetouchscreen (S ee
M aintenance M enu)
Y ES
NO
R eplace thetouchscreen
R eplace theT rans form er
Frameworx Scorer Service Manual - Troubleshooting 13
No Touchscreen Operation For Either Lane
Start Here
Cycle power to thesecondary console,then cycle power tothe primary console
Repair or replacethe faulty power
cable(s).
Check for properjumper settings on
both ConsoleController PCBs
D id the affected consoles beep whenpower was applied?
Check the jumpersettings on both
O ption PCB
YES
NO
NO
Check for ACvoltage at J7 of theConsole Controller
PCBs at bothconsoles
Is the voltageapprox.
14VAC?
Check for b lownfuses in the
transform ers for theboth consoles .
Replace bothT ouchscreen
Controllers(Interface)
YES
Check the LLANcable to the Console
Controller PCBs
Replace bothConsole Controller
PCBs
Replace bothO ption PCBs
Is any entry tothe screenposs ible?
Calibrate thetouchscreens (SeeMaintenance M enu)
YES
NO
Replace bothtouchscreens
14 Frameworx Scorer Service Manual - Troubleshooting
The Intercom And VCR Audio W ill Not W ork On One Lane Or Lane Pair
Start Here
D oes the Audiowork for th is
scorer?
D isconnect the audiocables f rom c onnections
J2 and J3 on theC onsole Audio P CB of
the prim ary console w iththe problem
Y ES
NO
R econnect thecable to J3 of the
audio PC B
C heck the cablefrom J1 to J 3 of the
prior prim aryconsole's audio
PC B.
D oes the audios till func tion?
C heck the cablebetween J3 of theprim ary console
and J1 of thesecondary console
NO
Y ES
R eplace the AudioPC B in the
secondary console
R econnect J2 of theaudio PC B. D isconnectthe cables from J2 andJ3 at the next prim aryconsole's audio P C B
D oes the audiofunc tion properly?
C heck the cablebetween J1 and the
prior P rim aryC onsole
R eplace the AudioPC B in the prim ary
console
NOY ES
R eplace the AudioPC B in the prim ary
console
R eplace the audioT erm inator (If
present)
D oes the problemaffec t both lanes of
the lane pair?
NO
Y ES
Is the problem withthe prim aryconsole?
Y ES NO
C heck the speakerand wiring to the
Speaker
R eplace theC onsole C ontroller
PC B in thesecondary console
R eplace theC onsole C ontrollerPC B in the prim ary
console
Note: Unless otherwise specified, all cable connections referenceconnectors that are located on Console Audio PCBs
Verify that thejum per s etting forthe C onsole Audio
PC B of the af fec tedconsole is correc t
Audio Problems
Frameworx Scorer Service Manual - Troubleshooting 15
The Intercom And VCR Audio W ill Not W ork On Multip le Lanes
Start Here
Cyc le power to theCM S A /V box
Does the Audiowork for th is
scorer?
D isconnect the audiocables from connections
J2 and J3 on theConsole Audio PCB of
the first prim ary consoleconnected to the A/V box
YES
NO
Reconnect thecable to J3 of the
audio PCB
Check the CableFrom the A /V Box
to J1 of the firstprimary console
Does the audios till func tion?
Check the cablebetween J3 and J1
of the secondaryconsole
NO
YES
Replace the AudioPCB in the
secondary console
Reconnect J2 of theaudio PCB. D isconnectthe cables from J2 andJ3 at the next primaryconsole's audio PCB
Does the audiofunction properly?
Check the cable toJ1 of the Audio
PCB
Replace the AudioPCB
NOYES
Replace the AudioPCB in the A /V Box
Replace the AudioPCB in the 1s t
primary console
Replace the audioT erm inator (If
present)
Cyc le power to theCM S C om puter
us ing the HaltsysComm and
16 Frameworx Scorer Service Manual - Troubleshooting
The Intercom W ill Not W ork On One Lane Or Lane Pair
Start H ere
D oes the Intercomwork for this
scorer?
D isconnect the audiocables from connections
J2 and J3 on theC onsole Audio PC B of
the prim ary console withthe problem
YES
NO
R econnect thecable to J3 of the
audio PC B
C heck the cablefrom J1 to J3 of the
prior prim aryconsole's audio
PC B.
D oes the audiostill function?
C heck the cablebetween J3 of theprim ary console
audio PC B and J1of the secondary
console audio PC B
NO
YES
R eplace the AudioPC B in the
secondary console
R econnect J2 of theaudio PC B. D isconnectthe cables from J2 andJ3 at the next prim aryconsole's audio PC B
D oes the audiofunction properly?
C heck the cablebetween J1 and the
prior P rim aryC onsole
R eplace the AudioPC B in the primary
console
NOYESR eplace the AudioPC B in the primary
console
R eplace the audioT erm inator (If
present)
D oes the problemaffect both lanes of
the lane pair?
NO
YES
Is the problem withthe prim ary
console?
YES
NOC heck the wiring tothe M icrophone
R eplace theC onsole C ontroller
PC B in thesecondary console
R eplace theC onsole C ontrollerPC B in the primary
console
D oes the V CRaudio work on the
lane(s )?
U se the F lowcharttitled "T he IntercomAnd VC R Audio W ill
N ot W ork O n O neLane O r Lane Pair"
NO
YES
Frameworx Scorer Service Manual - Troubleshooting 17
The Intercom Audio W ill Not W ork On Any Lane
Start Here
C yc le power to theC M S A /V box
C yc le power to theC M S Com puter
us ing the H altsysC om m and
D oes the VCRaudio work on the
Lanes?
U se the flowcharttitled "T he Intercom
And VC R AudioW ill N ot W ork O n
Any Lane
Verify that the Handsetcabling is p lugged into
the proper connectors atthe back of the A /V Box
D oes the Intercomwork in onedirec tion?
C heck for a badhandset H ook
Switch
C an the bowlerhear you at the
console?
C heck the Volum eLevel on the
H andset
NO
Y ES
C heck the C ablesfrom the handset to
the A /V Box
R eplace theH andset
Y ES
NO
NO
Y ES
C heck theconnections ins idethe connector for
the Lane Audio O utat the A /V Box
R eplace the A /VBox
18 Frameworx Scorer Service Manual - Troubleshooting
Scorer Locks Up W hen Displaying An Exciter Graphic
Start H ere
C yc le power to thePrim ary C onsole or
the LG P
Is th is the firs t tim e th ep ro b le m ha s o cc u re d fo r
th is lan e?
Y ES
R eseat the R em oteV ideo board ins ide
the LG P.
NO
Y ES
R eplace theR em ote V ideo
board ins ide theLG P.
D oes the scorerlock up on the sam e graphic
each tim e?
R eplace the HardD rive
NO
Overhead Monitor/Video Problems
Frameworx Scorer Service Manual - Troubleshooting 19
One Scorer Overhead M onitor W ill Not Turn On
Start Here
Swap the V ideocables at the top ofthe overheads for
the lane pair.
Does the problemmove to the other
monitor?
Swap the videocable for the
overhead at theRemote V ideo
PCB.
Y ES
Does theproblem move back
to the originalmonitor?
Reseat the RemoteVideo board inside
the LG P.
Check the videocable for a badconnection orbroken wire.
NO
NO
Y ES
Replace theRemote V ideo
board inside theLG P.
Check the fuses inthe O verhead
Does the relayinside the overheadmonitor energize?
Replace the V ideoProcessor Module.
Check the wires tothe relay for good
connections.
Is there 12VDC atJ4 of the V ideoReceiver PCB?
NO
Y ES
Replace the Relay
Y ES
Check the cablefrom the top of themonitor to J1 of theVideo Receiver PCB
for goodconnections.
NO Is there AC Voltage atJ2 of the V ideoReceiver PCB?
Y ES
Replace the V ideoReceiver PCB
Replace theTransformer
NO
Replace the P ictureTube.
Is there 120VAC atboth the input ANDoutput of the relay?
Y ES
NO
Cycle power to theLG P or Primary
Console
20 Frameworx Scorer Service Manual - Troubleshooting
Start Here
Reseat the RemoteVideo board inside
the LG P.
Check the videocables for badconnections orbroken wires.
Replace theRemote V ideo
board inside theLG P.
Check the fuses forboth overheads
Check the inputvoltage setup forboth overheads
Both Overhead M onitors W ill Not Turn On (Pow erw orx / Touchw orx)
Check if themonitors are in T V
mode
Frameworx Scorer Service Manual - Troubleshooting 21
Start Here
YES
NO
Cycle power to theprim ary console. L is ten
closely to the soundcoming from the hard
drive (HD) or look at thedrive LED
D id you hear theHD spin up? (Drive
LED on)
Check the powerCable to the HD
After theinitial "power on"
beeps, do the consolesbeep again after
30 - 180seconds?
NO
YES
Check theconnections for the
SIM M(s) on theMotherboard
Replace theMotherboard
Replace the I/OPCB
Replace the HD
Make sure that theribbon cable
between the I/OPCB and the HD isplugged in correc tly
Reseat the allboards in the
motherboard toverify properconnections
Replace theRem ote V ideo
Board
Check the fuses inboth overheads
Check the overheadvideo cable between
the R emote V ideoBoard and the
overhead monitors
Both Overhead M onitors W ill Not Turn On (Skyw orx/Team w orx)
Check the ribboncable between the I/O PCB and the
HD
Cycle power to thePrimary Console with
the C MO SMaintenance board
installed in theMotherboard
Replace the I/OPCB
Replace the HD
22 Frameworx Scorer Service Manual - Troubleshooting
One TV-Only M onitor W ill Not Turn On
Start H ere
Is the TV O n ly B o ard p re se n tw h en vie w in g d ia gn os tic 's
"Te s t 48 5 D evice s " ?
C heck the fuses inthe O verhead
YES
D oes the P insetterturn on and off
correc tly?
NO
YES
C heck the videocable at the top of
the O verhead
D oes the relayinside the overheadm onitor energize?
R eplace the V ideoProcessor M odule.
C heck the wires tothe relay for good
connec tions.
Is there 12VD C atJ3 of the T V O nly
PC B ?
NO
YES
R eplace the R elay
YES
NO
R eplace the P ic tureT ube.
Is there 120VA Cat both the inputAND output of
the relay?
YES
NO
C heck the LLANcable at the top of
the m onitor
C heck the LLANcable between theP insetter In terfaceand the O verhead.
C heck the LLANcable ins ide the
overhead betweenthe top of the m onitorand the T V -O nly PC B
NOC yc le power to thePrim ary C onsole or
LG P
C heck the cablefrom the top of them onitor to J1 of the
T V O nly PC B forgood connections .
Is there A C V oltage atJ2 of the T V O nly
PC B ?
YES
R eplace the T VO nly PC B
R eplace theT rans form er
NO
C heck LLA N cablebetween the LG PI/O PC B And T he
P insetter In terface.
R eplace the LG PI/O PC B.
C heck the fuses inthe overhead and
power to theoverhead
R eplace the T VO nly PC B
Frameworx Scorer Service Manual - Troubleshooting 23
The Picture On One Scorer Overhead M onitor Is Bad
Start Here
Swap the V ideocable at the top ofthe overheads for
the lane pair.
D o e s th e pro b lem m o veto th e o th e r m o n ito r?
Swap the videocable for the
overhead at theRemote Video
PC B.
Y ES
D oe s th e p rob le m m o veb a ck to the o rig in a l
m o n ito r?
Reseat the RemoteVideo board inside
the LGP.
Check the videocable for a badconnection orbroken wire.
NO
NO
Y ES
Replace theRemote Video
board inside theLG P.
Adjust the screenusing the controls
located on the VideoProcessor PCB and
the Adjustment PC B.
Adjust the screenusing the
Pincushion controlson the V ideo
Processor Module
Check the wires tothe V ideo Receiver
board for goodconnections.
NO
Check the V ideocable from the VideoReceiver PCB to theVideo Processor for
good connections
Replace the V ideoProcessor PCB.
Is the problem withfocus, screen
brightness or imagepos itioning?
Y ES
Replace the picturetube
Check the V ideoConnector at the
top of the overhead.
24 Frameworx Scorer Service Manual - Troubleshooting
The Picture On Both Scorer Overhead M onitors Is Bad
Start H ere
Reseat the Rem oteV ideo board inside
the LG P.
Replace theRem ote V ideo
board ins ide theLG P.
Adjust the screenusing the controls
located on the V ideoProcessor PCB and
the Adjus tm ent PCB.
Check the cablesfrom the Rem ote
V ideo PC B to bothoverhead m onitors .
NO
Replace both V ideoReceiver PCBs
Replace both V ideoProcessor PCBs
Is the problem withfocus , sc reen
brightness or im agepos itioning?
Y ES
Replace bothpic ture tubes
Is the problemfor the T V /VC R
pic ture only?
NO
Y ESCheck the V ideo
T erminator on theRem ote V ideo PC B
at the las t lane
Check the G lobalV ideo Cable at the
Rem ote V ideo PC Bon the affec ted lane
pair
Replace theRem ote V ideo PC B
Problems with the g lobal v ideocable and v ideo term inator ma y
effect multiple lanes.
Note
Frameworx Scorer Service Manual - Troubleshooting 25
The Picture On One Or M ultip le TV-Only Overhead M onitor(s) Is Bad
Start H ere
Adjus t the sc reenus ing the controls
located on the V ideoProcessor P CB and
the Adjus tm ent P CB .
NO
R eplace the V ideoProcessor P CB .
YES
Is the problem withfocus, sc reen
brightness or im agepositioning?
R eplace the picturetube
Is there a dark line onthe screen or does the
screen roll?
C heck the wires tothe T V-O nly board
for goodconnec tions .
C heck the V ideocable from the
T V -O nly PC B to theV ideo P rocessor for
good connections
R eplace theT V -O nly PC B
C heck the videoconnec tion at the
prior T V -O nlyM onitor
C heck the videocable at the top ofthe overhead for abad connec tion.
NO
YES Adjus t the H or.control in the CM S
A/V box.
D oes theproblem effec t only
one m onitor?
D oes the problemoccur with both tape
and T V s ignals?NO
YES
NO
YES
D oes the Problemoccur with just the
T ape s ignal?
YES
C lean/replace theVC R
C heck the inputs ignal from theantenna, cable
com pany or satelitereceiver
NO
C heck the V ideoterm inator at the
last T V-O nlyM onitor
C heck the G lobalAudio cable
connec tions ateach T V-O nly
M onitor
C hange the C M SA/V Box
26 Frameworx Scorer Service Manual - Troubleshooting
M is-scoring On One Lane (CCD Scanners)
Start Here
Is the m is -score byone or two pins only?
YES
NO
Plug the scannertester into the tes terconnector and veiw
the inform ation on the"Norm al" screen
Check the 1st-2ndball light adjustment
Check the balldetec tor alignment.
Check theadjustm ent on theadjacent lanes as
well.
Is the1st /2nd ball
indication correc t onthe scanner tester?
Does the Ball detectorindicate when the ball
detec t beam is blocked?
Adjust the take dataand the 0 degree
(AM F - Sweep up)switches
Check the wiringfrom the pinsetterto the CC D DataProcessor Box.
Replace the T akeData R elay in A-2
P insetters (Ifequipped)
Calibrate the CC DCamera using the
scanner tester
Check the pinconditions for that
lane.
Check for shiney oroily spots on the pit
curtain
Check for irregularbends in the pit
curtain
NO
YES
YES
NO
Check for properoperation of the
pinsetter
Note
If a 2nd infrared ball detector for o p tional e quip mentsuch as automatic tri gg erin g is p resent, verif y that it
is not interferin g with the CCD ball detector.
Replace the balldetec tor
Scoring Prblems
Frameworx Scorer Service Manual - Troubleshooting 27
Start H ere
D o you have aBrunswick A or A2
pinsetter?
R eset the scannercalibration. (See
D IP switches 4,5,6)C alibrate the
cam era w ith thetes ter
R eplace the AM FInterface PC B
R eplace the CC DC am era and/or the
C CD D ataProcessor Box
H as there been anym aintenance perform ed
on both pinsetters?
Y ES
NO
D oes the ScannerT es ter's "N orm al" sc reenshow the proper score?
Verify the switchsetup in the
P insetter InterfaceBox
R eplace theP insetter C ontroller
PC B / P insetterInterface Box
Verify that the scorerconsole is configured
for the properpinsetter type
(M aintenance M enu -D iagnostics )
Mis-scoring On Both Lanes (CCD Scanner)
Y ES
NO
Y ES
NO
Verify that theswitches on the
C CD D ataProcessor PC B are
set properly.
D o thealignm ent sc reensdisplay live video
properly?
NO
C heck the V ideoC able Between the
C am era and theC CD D ata
Processor PC B
Y ES
C heck the T akeD ata and 0 degree(AM F - Sweep up)switch adjus tm entson both pinsetters
C heck for shiny oroily spots on the pit
curtain on bothm achines
28 Frameworx Scorer Service Manual - Troubleshooting
No Score For One Lane (CCD Scanners)
Start H ere
Adjus t the BallD etec tor
R eplace the BallD etec tor
R eplace the CC DD ata P rocessor
Box
C heck the T akeD ata and 0 degree(AMF- Sweep up)
switch adjus tm entson the pinsetter
Is the scanner receiving aball detec t s ignal? (See
"N orm al" screen on tes ter)
Verify the switchsetup in the
Pinsetter InterfaceBox
R eplace thePinsetter Controller
PC B / P insetterInterface B ox
NO
YES
D o you haveBrunswick A-2 or A
Pinsetter?
D oes a score for the laneappear on the "N orm al"
screen of the tester?
NO
C heck the wiring tothe Ball D etector
YES
D o the T ake D ata and the 0 degree switches workproperly? (See "N orm al"
Screen of tes ter)
YES
NO
YES
NO
C heck the wiring atthe AMF Interface
PC B
C yc le the P insetter
R eplace the TakeD ata and/or the 0degree switch(es)
C heck theconnections at theN ew P in SolenoidM olex connector
Frameworx Scorer Service Manual - Troubleshooting 29
No Score For E ither Lane (CCD Scanner)
S tart H ere
C heck the w iringfrom the secondarytransform er to theP insetter In terface
P erform a "C heck485 D evices"
(M aintenance M enu- D iagnos tics )
R eplace theP insetter C ontroller
P C B
NO
YESD oes a score for the laneappear on the "N orm al"
sc reen of the tes ter?
NO
R eset the 28V A CB reaker at the
S econdaryT ransform er
YES
C heck the fuseins ide the C C DD ata P rocessor
B ox
D oes thescanner have
power
D oes the P insetterInterface B ox have
power?
NO
YES
R eplace the C C DD ata P rocessor
B ox
C heck the W iringB etween the
P insetter In terfaceB ox And the C C D
D ata P rocessorB ox
C heck the T akeD ata and 0 degree(A M F- S weep up)
switch ad jus tm entson both pinsetters
D o you haveB runswick A -2 or A
P insetter?
YES
NO
C heck the w iring atthe A M F Interface
P C B
C heck the cablebetween the Ball
D etectors and theC C D D ata
P rocessor B ox
R eplace theC am era
C heck the cablingbetween the C C D
D ata P rocessor boxand the P insetter
Interface B ox
C heck the LLA NB etween the
P insetter In terfaceB ox and the LG P
I/O PC B
R eplace the LG PI/O P C B
C heck the C lockC able B etween the
C am era and theC C D D ata
P rocessor P C B
Is the P insetterInterface present?
D oes the S cannerV ers ion m atch
those for ad jacentlanes?
YES
NO
YES
NO
R eplace thetransform er in theP insetter In terface
B ox
V erify that theswitches on the
P insetter C ontrollerP C B are set
properly
30 Frameworx Scorer Service Manual - Troubleshooting
Mis-Score On Both Lanes (GS Series Pinsetters)
Start Here
NO
YES
Does theinstallation have aPinsetter Interface
Box?
Check the LLANCable Between theI/O PCB and theGS Consolidated
Electrical box
Replace thePinsetter Controller
PCB / P insetterInterface Box
Replace the LGPI/O PCB
Check the D IPswitch setting on
the P insetterController PCB (If
Present)
Replace theConsolidated
Electrical Box CPUPCB
Replace both I/OPCBs in theConsolidatedElectrical Box
Frameworx Scorer Service Manual - Troubleshooting 31
No Score For E ither Lane (GS Series Pinsetters)
Start H ere
C heck the wiringfrom the secondarytransform er to theP insetter Interface
NO
YES
R eset the 28VACBreaker at the
SecondaryT ransform er
D oes theins tallation have aP insetter Interface
Box?
D oes the P insetterInterface Box have
power?
NO
YES
R eplace the LG P I/O PC B
C heck the LLANBetween the
Pinsetter InterfaceBox and the LG P
I/O PC B
R eseat T he LG PI/O PC B in them otherboard
C heck the D IPswitch setting on
the P insetterC ontroller PC B (If
Present)
R eseat T he LG PI/O PC B in them otherboard
R eplace the LG P I/O PC B
C heck the LLANC able Between the
I/O PC B and theC onsolidatedElectrical box
C heck the setup ofthe switches in theG S C onsolidated
Electrical Box
R eplace theC onsolidated
Electrical Box C PUPC B
R eplace both I/OPC Bs in theC onsolidatedElectrical Box
Verify that thescorer is NOT inm anual scoring
(See m aintenancem enu)
R eplace theP insetter C ontrollerPC B (G S Controller
PC B)
R eplace thetransform er in theP insetter Interface
Box
32 Frameworx Scorer Service Manual - Troubleshooting
The Pinsetters For Both Lanes W ill Not Turn On (Non GS Pinsetters)
Start H ere
C heck the fuses forthe SecondaryT ransform er
R eplace thetransformer in theP insetter Interface
Box
NO
R eset the 28VACBreaker at the
SecondaryT ransform er
D oes the P insetterInterface Box have
power?
NO
YES
R eplace theP insetter C ontroller
PC B
C heck the wiringbetween the
pinsetter interfacebox and both
pinsetters
C heck the LLA NBetween the
Pinsetter InterfaceBox and the LG P
I/O PC B
R eplace the LG PI/O PC B
D o the P insetters turn onwhen us ing the
M echanic O verrideswitch
YES
Are you able to turn thepinsetters on at the m achine?
NO
YES
C heck the M ainpower to both
P insetters
Verify that all thepower interlockswitches on the
pinsetters are in theproper pos ition
C heck the powerfuses for the
pinsetter (If Present)
Is the P insetterInterface lis ted as
present?
Perform a "C heck485 D evices"
(Maintenance Menu- D iagnostics)
NO
YES
C heck the wiringfrom the SecondaryT ransform er to theP insetter Interface
Pinsetter Problems
Frameworx Scorer Service Manual - Troubleshooting 33
The Pinsetters For Both Lanes W ill Not Turn On (GS Pinsetters)
Start Here
Check the wiringfrom the secondarytransformer to theP insetter Interface
NO
YES
NO
Reset the 28VACBreaker at the
SecondaryT rans form er
Is a P insetterInterface installed on
the lane pair?
Does the P insetterInterface Box have
power?
NO
YES
Replace theController PC B(G S C ontroller
PCB)
Check the wiringbetween the
pinsetter interfacebox and both
pinsetters
Check the LLANBetween the
P insetter InterfaceBox and the LG P
I/O PCB
Replace the LG PI/O PC B
Do the Pinsetters turn onwhen using the
M echanic O verrideswitch
YES
Do the pinsetters turn onwhen using the pinsetter's
diagnostics mode?NO
YES
Check the M ainpower to both
P insetters
Verify that all thepower switches forthe pinsetters are inthe proper position
Check the powerfuses for thepinsetter (If
P resent)
Is the P insetterInterface lis ted as
present?
Perform a "C heck485 Devices"
(Maintenance M enu- D iagnostics)
NO
YES
Replace the LG PI/O PC B
Check the setupswitches on the C PU
board in theConsolidated
E lec trical Box forproper setup
Perform a "C heck485 Devices"
(Maintenance M enu- D iagnostics)
Is the G SPinsetter present
NO
YES
Check the C om lineD isconnect switchon the G am esetter
or ConsolidatedBox
Replace theConsolidated
E lec trical Box CPUPCB
Replace bothConsolidatedE lec trical Box
I/O PC Bs
Verify that all thepower switches forthe pinsetters are inthe proper position
Does the Interface boxhave a Mechanicoverride switch?
YES
NO
Check the C om lineD isconnect switchon the G am esetter
or ConsolidatedBox
Does the Interface boxhave a Mechanicoverride switch?
NO
YES
Check the LLAN tothe G S
ConsolidatedE lec trical Box
Replace thetransformer in theP insetter Interface
box
34 Frameworx Scorer Service Manual - Troubleshooting
The Pinsetter For One Lane W ill Not Turn On (All Pinsetters)
Start Here
NO
Y ES
NO ORDON'T HAVESW ITCHES
Is a P insetterInterface installed on
the lane pair?
Replace thePinsetter ControllerPCB (G S Controller
PCB)
Check the wiringbetween the
pinsetter interfacebox and the
pinsetter
Does the P insetter turnon when using theMechanic O verride
switch
Y ES
Does the pinsetter turn onat the machine?
NO
Y ES
Check the Mainpower to both
Pinsetters
Verify that all thepower switches forthe pinsetter are inthe proper position
Check the powerfuses for thepinsetter (If
Present)
Check the cablefrom the
ConsolidatedElectrical Box to the
Pinsetter
Verify that all thepower switches forthe pinsetter are inthe proper position
Replace the I/OPCB in the
ConsolidatedElectrical Box
Replace the CPUPCB in the
ConsolidatedElectrical Box
Check for power tothe pinsetter
Replace thetransformer in thePinsetter Interface
box
Frameworx Scorer Service Manual - Troubleshooting 35
The A, A2 Pinsetter Does Not Cycle Properly forNo Tap, Foul, or 3rd Ball 10th Fram e (CCD Scanners)
Start H ere
Is the problemwith jus t the foul
cycle?
NO
YES
C heck the C ablingFrom the Foul Unitto the CC D D ataProcessor PC B
R eplace the FoulU nit
Is there a problem onboth lanes?
NO
C heck the D IPSwitch settings on
the CC D D ataProcessor PC B
Verify the settingsof the switches in
the PinsetterInterface Box
D oes the pinsettersweep all p ins for foul
and N o tap cyc les
C heck / replace thecycle link on the
pinsetter
Adjust the New P inSolenoid
D oes the pinsettergo to second ball after
a foul or 3rdball cyc le?
NO
YES
NO D oes the LED on therelay board in the
N PS light?
YES
NOC heck the
connection at theN PS Molexconnector
R eplace the N PSR elay PC B
D oes theSolenoid
energize?
C heck the 120VACpower from thepinsetter to the
solenoid
NO
R eplace theSolenoid
YES
YES D oes the pinsettergo to second ball after
a foul or 3rdball cyc le?
YES
C heck T he DIPSwitches O n the
C CD DataProcessor PC B
R eplace the C CDD ata Processor
Box
NO
R eplace the C CDD ata Processor
Box
C heck the cablebetween the CC D
D ata Processor boxand the N PS
YES
NOTE: NPS - NEW PINS SOLENOID
36 Frameworx Scorer Service Manual - Troubleshooting
The AMF Pinspotter Does Not Cycle Properly forNo Tap, Foul, or 3rd Ball 10th Frame (CCD Scanners)
Start H ere
Is the problemwith jus t the foul
cyc le?
NO
YES
Check the cablingfrom the Pinspotter
to the CCD D ataProcessor PCB
Replace the FoulUnit
Is there a problem onboth lanes?
NO
Check the DIPSwitch settings on
the CC D DataProcessor PCB
Replace the CC DData Processor
Box
YES
Check the wiringfrom the New Pin
Relay to theMechanic 's reset
switch
Does the LED on theNew P in relay board
light?
YES
NO
Check theconnection from the
CC D Data ProcessorBox to the AMFInterface PC B
Replace the NewPin R elay PCB
Check the wiringfrom the AMF
Interface PC B tothe affectedpinspotter
Verify the settingsof the switches in
the P insetterInterface Box
Frameworx Scorer Service Manual - Troubleshooting 37
Glossary of Terms
10Base2 - The 50 ohm coaxial used in an Ethernet network. This cable is used to wire the office computer to thehubs located on the curtain wall.
10BaseT - A cable that consists of two wires twisted around one another to form what is referred to as a twistedpair. This is the type of cable that attaches the LGP to the Ethernet hubs.
Scorer Monitor - A monitor that is used to display the Scorer Console video. It can also display VCR video ifneeded.
A/P - Automatic Pinsetter.
Audio - Electronic name for sound.
Ball Detector - An optical device that sends a signal to the scanner or pinsensor to start the scoring process when-ever is senses the delivery of a ball.
Bowler Entry Station - The keyboard pedestal used in Teamworx (Solution 3) that allows the bowler to enter allthe information and selections as a Full scorer console but does not have the lower monitors.
CCD (Capacitor Charged Device) - A device that is kept in a constant state of electrical charge. When an outsideforce stimulates the device, i.e. light, electrical energy is released.
CMOS (Complementary Metal Oxide Semiconductor) chip - A type of memory chip that retains its data whenpower is turned off as long as it retains a trickle of power from a battery.
CMOS Maintenance Board - A circuit board that automatically sets up the LGP Motherboard to be compatiblewith the hard drive installed in the LGP.
Coaxial Cable - A 2-Conductor cable consisting of a single center wire surrounded by a tubular shield. Mostcoaxial cables use braided metal as the shield.
Console Video PCB - A circuit board located in the LGP that controls the video going to the lower monitors.
CPU (central processing unit) - A chip or circuit board that is the “brain” of the unit it resides in. The element thatdoes the actual adding and subtracting of 0s and 1s and the manipulation and moving of data that is essential tocomputing. It is responsible for processing and logical decision making.
CRT (Cathode Ray Tube) - A video monitor or picture tube of a display.
DC (direct current) - Rectified AC or battery voltage. A type of current that is steady and free from all fluctuation.
Deflection Coil - An electrical coil that directs the electrons generated inside a CRT to a particular location on thescreen.
38 Frameworx Scorer Service Manual - Troubleshooting
Disk - A circular metal platter or Mylar diskette with magnetic material on both sides that stores programs and data.Disks are rotated continuously so that read/write heads mounted on movable or fixed arms can read/write headsmounted on movable or fixed arms can read or write programs or data to and from the disk. See also floppy disk,hard disk.
Disk Drive - The motor that actually rotates the disk, plus the read/write heads and associated mechanisms, usuallyin a mountable housing. Sometimes used synonymously to mean the entire disk subsystem.
Diskette - See floppy disk.
Download - To receive information from another modem and computer over the telephone lines. It is the opposite ofupload.
DRAM (dynamic random-access memory) - The most commonly used type of memory, found on video boards aswell as on PC system boards. DRAM is usually slower than VRAM (video random-access memory) since it has onlya single access pathway.
Error - A computer generated message indicating a failure during operation.
Ethernet - A communication protocol used by a group of computers to share information and transfer information toone another.
Extractor - A tool used to remove a terminal from its housing.
File - A collection of related records treated as a unit. In a computer system, a file can exist on magnetic tape, disk,or as an accumulation of information in system memory. A file can contain data, programs, or both.
Floppy Disk - A removable, rotating, flexible magnetic storage disk. Floppy disks come in a variety of sizes, but 3-1/2 inch and 5-1/4 inch are the most popular. Storage capacity is usually between 360K and 1.44MB. Also calledflexible disk or diskette. See also disk, hard disk.
Floppy Drive - A disk drive designed to read and write data to a floppy disk for transfer to and from a computer.
Fuse - A component that protects electrical assemblies from current overload.
Global Audio - The VCR/Intercom audio that originates at the CMS Audio/Video Box. It is called global audiobecause it is routed to all consoles.
Global Video - The VCR Video that comes from the CMS Audio/Video box in an RGBS format. It is called globalvideo because is routed to all lanes and can be displayed on any overhead monitor.
Hard Disk - A mass storage device that transfers data between the computer’s memory and the disk storage media.Hard disks are non-removable, rotating, rigid, magnetic storage disks. There are some types of hard disk with remov-able rigid media in the form of disk packs. See also disk.
Hertz - Cycles per second. The unit of measure for frequency.
Frameworx Scorer Service Manual - Troubleshooting 39
Hub - A device used in the Frameworx system that changes the 10Base-2 Ethernet cabling to 10Base-T so that it canroute to the LGPs. Each hub splits the signal so that it can connect to 16 LGP (32 lanes)
Hz (Hertz) - A unit of measurement. This used to be called cycles per second.
IDE (integrated drive electronics) - A disk drive with its own controller electronics built in to save space andmoney. Many laptops use IDE drives.
Interface - A device that connects two or more different devices together.
I/O (input/output) - Input is the data flowing into your computer. Output is the data flowing out. I/O can refer to theparallel and serial ports, keyboard, video display, and hard and floppy disks.
ISA (Industry Standard Architecture) - Computers using the same bus structure and add-in cards as the IBM PC,XT, and AT. Also called classic bus. It comes in an 8-bit and 16-bit version. Most references to ISA mean the 16-bitversion. Many machines claiming ISA compatibility will have both 8- and 16-bit connectors on the motherboard.
ISA BUS - Industry Standard Architecture Bus. The type of connections used on the motherboard in the LGP thatallows the other boards to connect to Motherboard.
Laneworx - A configuration of scorers that contains consoles with monitors but does not have overhead monitors.Formally known as Solution 4.
LED (Light Emitting Diode) - A diode that produces light when electricity is applied to it. Because of their lowoperating power, they are usually used in applications where limited power is available: such as computer chipoutputs. LED’s are used to indicate on/off, yes/no, or stop/go functions. They are available in several different sizes,shapes, and colors and can be packaged in rows, arrays, or 7 segment displays.
LGP - Lane Group Processor - The electronic circuit board assembly that allows operation of a lane pair. Thischassis is located on the curtain wall in installations that do not include a scorer console. If the installation includesa scorer console the LGP is located in the Primary (left lane) console.
LLAN - Local Area Network - A term used to describe the communication used by the LGP to communicate to theCircuits boards within a lane pair. It is referred to as a local LAN because it is exclusive to a lane pair. Anothername for the serial communication used in a lane pair. Also referred to as RS-485.
New Pin Solenoid - A box installed on A or A-2 Pinsetters that can switch the pinsetter to second ball. This featureis used to provide special cycles for 1st ball foul, no tap strikes, and 3rd ball, 10th frame situations.
Network Adapter Card - Circuit card required in the expansion bus of a LGP that allows it to connect a Local AreaNetwork (LAN).
NPS - See New Pin Solenoid.
Open - Contacts in a switch or relay that are not connected; wire that is broken.
PCB - Printed Circuit Board.
40 Frameworx Scorer Service Manual - Troubleshooting
Pincushion - A distortion of the screen of a CRT that causes the sides or top and bottom of picture to bend towardthe center of the screen.
Powerworx - A configuration of scorers that contains consoles with monitors and overhead monitors. The consolesare equipped with traditional keyboards. Formally known as Solution 5.
Power Supply - An electrical assembly that converts ac voltage to a controlled DC voltage.
Primary Scorer Console - The console in solutions 4 and 5 that contains the LGP in addition to its own circuitry.This is usually the Console for the left pinsetter.
RAM Memory (Random Access Memory) - A short-term storage area for information in a computer. Most com-puters have this type of memory install on small circuit boards call SIMMs. Also known as read-write memory; thememory used to execute application programs. See also memory.
Receiver PCB - A circuit board located on the lower access panel in regular monitors that adapts the incoming videoso that the Video processor PCB can use it. The PCB also determined when to turn the monitor on/off.
Relay - An electrically controlled switch.
Remote Video PCB - A circuit board located in the LGP that is controls the video going to the overhead monitors.
Scanner - An optical device that counts pins for a pair of pinsetters.
Secondary Scorer Console - The console in solutions 4 and 5 that contains limited circuitry for its own use. Onethat does not contain the LGP. See Primary Console.
SIMM (single in-line memory module) - A small circuit board that is designed to plug into special connectors onthe motherboard in a computer to provide the system with RAM memory. SIMMs come in various memory sizes(1Meg, 2Meg, etc.) and operating speeds (60ns, 70ns etc). Additionally they come in 30 pin and 72 pin styles.
Skyworx - A configuration of scorers that contains only overhead monitors. Formally known as Solution 1.
Solution 1 - The original name for the configuration now known as Skyworx.
Solution 3 - The original name for the configuration now known as Teamworx.
Solution 4 - The original name for the configuration now known as Laneworx.
Solution 5 - The original name for the configuration now known as either Powerworx or Touchworx.
Sweep Switch - See Take Data Switch.
Sweep up Switch - See Zero degree switch.
Take Data - An electronic signal, supplied by the automatic pinsetter switch cluster that causes the scanner to score.
Frameworx Scorer Service Manual - Troubleshooting 41
Take Data Switch - A switch mounted to the pinsetter that causes the scanner to score. Also referred to as the 44/144 degree switch for Brunswick A/A2 machines and the Sweep Switch in AMF machines.
Teamworx - A configuration of scorers that contains Bowler Entry Stations (Mini consoles) and Overhead monitors.Formally known as Solution 3.
Touchworx - A configuration of scorers that contains consoles with monitors and overhead monitors. The consolesare equipped with touchscreens rather than traditional keyboards. Formally known as Solution 5 with touchscreens.
Transformer - A device that changes the level of an incoming voltage to a more desirable level. It can either in-crease the voltage (step up transformer) or decrease it (step down transformer).
TV-Only Monitor - A Monitor that is used to display only the VCR video. This monitor cannot display scorerconsole information.
TV-Only PCB - A circuit board located on the lower access panel in the TV-only monitors that adapts the TV/VCRvideo so that the Video processor can use it. This PCB also determined when the turn the monitor on/off.
Twisted-Pair Wire - Two insulated wires twisted together so that each wire faces the same amount of interferencefrom the environment.
Video Processor PCB - A circuit board located in the back of the monitor that adapts the video so that is can bedisplayed properly on the CRT. The Video Processor controls the Coils attached to the CRT and sends the video tothe Video Output PCB so it can be shown on the picture tube.
Zero Degree Switch - A switch located on the pinsetter that signals the scanner that the pinsetter has returned to itshome position. This signal allows the scanner to prepare for the next ball and accept another ball detect. In the AMFpinsetter this switch is referred to as the sweep up switch.
Frameworx Scorer Service Manual - Troubleshooting
© May 1998 by the Brunswick Bowling and Billiards Corporation. All rights reserved.Past Revisions: None
Frameworx, Touchworx, Skyworx, Powerworx, Teamworx, Laneworx and Rockworx are registered trademarks ofthe Brunswick Bowling and Billiards Corporation.
Reorder Part No. 57-900348-000
Confidential proprietary information. All information contained in this document is subject to change without notice.Do not reproduce or disclose without the written consent of the Brunswick Indoor Recreation Group.
Brunswick Indoor Recreation Group525 West Laketon AvenueP.O. Box 329Muskegon, MI 49443-0329U.S.A.
616.725.3300
Table of ContentsIntroduction ..................................................................................................................... 1
Troubleshooting............................................................................................................... 3Communications Problems to the Lanes ................................................................... 3
One lane pair is “Offline” at the control desk ............................................................ 3
All lanes are “Offline” at the control desk ................................................................. 4
Console Monitor/Video Problems .............................................................................. 5One lower monitor will not turn on ........................................................................... 5
Both lower monitors will not turn on ......................................................................... 6
The picture on one lower monitor is bad ................................................................... 7
The picture on both lower monitors is bad ................................................................ 8
The overheads and lower monitors will not turn on .................................................. 9
Console Input Problems ............................................................................................ 10No keyboard operation for one lane ........................................................................ 10
No keyboard operation for either lane ..................................................................... 11
No touchscreen operation for one lane .................................................................... 12
No touchscreen operation for either lane ................................................................. 13
Audio Problems ......................................................................................................... 14The intercom and VCR audio will not work on one lane or lane pair ..................... 14
The intercom and VCR audio will not work on multiple lanes ............................... 15
The intercom will not work on one lane or lane pair ............................................... 16
The intercom audio will not work on any lane ........................................................ 17
Overhead Monitor/Video Problems......................................................................... 18Scorer locks up when displaying an exciter graphic ................................................ 18
One scorer overhead monitor will not turn on ......................................................... 19
Both overhead monitors will not turn on (Powerworx/Touchworx) ........................ 20
Both overhead monitors will not turn on (Skyworx/Teamworx) ............................. 21
One TV-only monitor will not turn on ..................................................................... 22
The picture on one scorer overhead monitor is bad................................................. 23
The picture on both scorer overhead monitors is bad .............................................. 24
The picture on one or multiple TV-only overhead monitor(s) is bad ...................... 25
Scoring Problems....................................................................................................... 26Mis-scoring on one lane (CCD scanners) ................................................................ 26
Mis-scoring on both lanes (CCD scanners) ............................................................. 27
No score for one lane (CCD scanners) .................................................................... 28
No score for either lane (CCD scanner) .................................................................. 29
Mis-score on both lanes (GS-Series pinsetters) ....................................................... 30
No scorer for either lane (GS-Series pinsetters) ...................................................... 31
Pinsetter Problems .................................................................................................... 32The pinsetters for both lanes will not turn on (Non-GS pinsetters) ......................... 32
The pinsetters for both lanes will not turn on (GS pinsetters) ................................. 33
The pinsetter for one lane will not turn on (all pinsetters) ....................................... 34
The A, A-2 pinsetter does not cycle properly for No Tap, Foul, or 3rd ball, 10thframe (CCD scanners) ............................................................................................. 35
The AMF pinspotter does not cycle properly for No Tap, Foul, or 3rd ball, 10thframe (CCD scanners) ............................................................................................. 36
Glossary of Terms ......................................................................................................... 37
FRAMEWORX SCORER57-900348-000
5/98
Service Manual - Troubleshooting
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