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UNDP – SACI, Nov 2005

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Introduction. An overview of SACI Examples of application of SACI in some countries Africa HRH agenda. What is SACI?. Southern Africa Capacity Initiative is a framework designed to assist nations in southern Africa to deal with capacity Challenges in the context of increasing HIV - PowerPoint PPT Presentation

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Page 1: Introduction

UNDP – SACI, Nov 2005

Page 2: Introduction

UNDP – SACI, Nov 2005

Introduction

An overview of SACI

Examples of application of SACI in some

countries

Africa HRH agenda

Page 3: Introduction

UNDP – SACI, Nov 2005

Southern Africa Capacity Initiative is a framework designed to assist nations in

southern Africa to deal with capacity Challenges in the context of increasing HIV

and AIDS, poverty, recurring disasters Governance challenges and brain drain.

What is SACI?

Page 4: Introduction

UNDP – SACI, Nov 2005

Why SACI?

Page 5: Introduction

UNDP – SACI, Nov 2005

Low (0%)

HUMAN CAPACITY High (100%)

HIV

PREVALENCE

HIV

PREVALENCE

0%

0%

TrainingRetirement

Brain-drain Deaths due toOther causes

Increasing Demand for Services- Complexity - Quantity

Disasters POVERTY

POVERTY

100%100%

Policy

40 %

0 %

40 %

0 %

SACI Challenges Framework

Low/Simpledemand

High/Complex demand

Page 6: Introduction

UNDP – SACI, Nov 2005

Challenges of HRH in Africa: Plans & strategies exist though issues not necessarily prioritized,

but low implementation Fragmented management of HRH between Ministries Supervision & mentoring, and management weak HRH affected by: Brain drain/circulation, HIV/AIDS, poor incentives,

poor HRH management (succession plans?), inadequate funding Maldistribution of HR both at country level (rural/urban) & regional

eg. Namibia vs Kenya salaries Training a panacea? Yet, quality is questionable Governance challenges: ‘corruption & bad governments’ Link between supply of HRH and the services provided?

Page 7: Introduction

UNDP – SACI, Nov 2005

How Do we respond?

Page 8: Introduction

UNDP – SACI, Nov 2005

Quote from Richard Hall 1991

Organizations surround us. We are born in them and usually die in them. Our life space is Filled with them. They are just about impossible to escape. They are as inevitable as death and taxes.

Police, Banks, Hospital, Schools, University etcThe great social transformation is history have been organizationally based—Roman Empire, British Empire, Shaka’s Kingdom, The Swazi Kingdom, The Mountain Kingdom,

Page 9: Introduction

UNDP – SACI, Nov 2005

Policy frameworkLegal/Regulatory frameworkSystem AlignmentAccountability frameworkLeadership & ownership

Policy frameworkLegal/Regulatory frameworkSystem AlignmentAccountability frameworkLeadership & ownership

THE ENABLING ENVIRONMENT

THE ENTITY LEVEL

Achieving:

MDG – NDP – VISIONAchieving:

MDG – NDP – VISION

EFFECTIVE SERVICE DELIVERY

In terms of: Availability Accessibility Acceptability Quality of Contact

THE

MA

IN

CO

NST

RA

INT

THE

CO

NTR

IBU

TIN

G

FAC

TOR

S

HealthEducation AgricultureFinancePublic Administration Other sectors…

Proper Knowledge, Skills, Values and Attitudes among all staff, at all levels?

Coherence between mindset/worldview and mission/Vision?

Effective Work flow processes?

Planning and execution?

Effective Management systems & practices?

Proper M & E?

Appropriate values and standards?

Effectively structured and organized?

Clearly defined responsibilities?

Proper incentives in place?

Sufficient and appropriate deployed human resources?

Adequate and effectively managed financial resources?

Material requirements allocated and managed effectively?

(Buildings, offices, vehicles, computers..)

THE OVERALL GOAL

HUMAN CAPABILITY

PROCESSESSTRUCTURE

and CULTURERESOURCES

I NFRA-STRUCTURE

SACI Framework

Clear defined Vision, Mission and mandate?

Adequate strategy and objectives?

Defined product/ service/ client outputs?

STRATEGY and MISSION

Page 10: Introduction

UNDP – SACI, Nov 2005

How is SACI’s response relevant to HRH?

Page 11: Introduction

UNDP – SACI, Nov 2005

Achievement of MDGs National Development Plans, National Vision

Effective and Efficient delivery of Public Service in all key sectors

CAPACITY UTILISATION

RE-INVENTING TRAINING TO MEET DEMANDS

Transformation of Mindset &

Worldview, Values & Attitudes

INNOVATION & REORGANIZATION OF SERVICE DELIVERY

ENABLING POLICY SUPPORT, LEADERSHIP &

ACCOUNTABILITY

Private sector & Civil Society involvement in service delivery

Page 12: Introduction

UNDP – SACI, Nov 2005

Service Delivery Coverage Curve

1. Availability Coverage

People for whom the service is available

2. Accessibility coverage

People who can access the service

3. Acceptability Coverage

People who are willing to use the service

4. Quality of Contact

People who actually receive quality service

Current Operation Curve

Desired Operation Curve

Adapted from : Tanashi T (WHO 1978) Health Service Coverage and Its evaluation

Dim

ensi

on

s o

f S

ervi

ce p

rovi

sio

n

Number of People in the Community or Country who need this service

0% 100%

Effective service delivery Service delivery gap

Page 13: Introduction

UNDP – SACI, Nov 2005

Example: Botswana New Standards After Process Mapping – Directorate of Public Service Management

The Process Original time

New Standard time

Recruitment process (advertised posts)

9 months 2 months 3 weeks

Organization & review 1 yr 8 mths

5 mths 2 wks

Quality check for career path

1 yr 8 mths

2 mths 2 wks

Recurrent budget 5 mths 1 mth 3 days

Policy Formulation & review

22 – 26 mths

Formulation Review by DPSM

Complex: 6 months 2 weeks (without passing through Attorney General for legal Advise)

Less Complex: 4 months 3 weeks (without passing through Attorney General for legal Advise)

Page 14: Introduction

UNDP – SACI, Nov 2005

“Organisations are only successful if they are held accountable for objectively measured results. For democratic governments… the bottom line is citizens’ expectations of government service & their assessment of how well government has met these expectations”

Page 15: Introduction

UNDP – SACI, Nov 2005

Re-Inventing TrainingPerformance vs Competence

COMPETENCE MOTIVATION

OPPORTUNITY

P

Training

Management

Modified from a concept developed by Terry Bell

Page 16: Introduction

UNDP – SACI, Nov 2005

Utilisation of Existing Capacity

How can we retain and utilise our national capacities in the short-term?

National Volunteer schemes established as short-term intervention at District-level

ICT as an enabler – Tele-medicine & Mobile govt Using the UNV-TOKTEN programme to recruit short-

term from the Diaspora Use of Private sector and civil society including

traditional organisations to deliver services in the short-term (Southern Sudan?)

Page 17: Introduction

UNDP – SACI, Nov 2005

Enabling Policy Environment

What are key systemic & policy Innovations to catalyse the achievement of development (health) outcomes?

Strategic conversations, leadership & experiential learning to define the mindset to ‘make things happen’

Scenario-based human resources policies & strategies for future public service or health sector

Managing Human Resources central including: Strategic & systems thinking to anticipate change, promote

inter-sectoral relations Managing accountability, systems performance & rewards for

service; Using assessment and development centres to create

succession management pools including for health; Strategic education & training to ensure relevance

Page 18: Introduction

UNDP – SACI, Nov 2005

Africa Platform on HRH Regional Co-convenors of the Steering Committee:

NEPAD/AU, WHO/AFRO, ACOSHED, UNDP/SACI + 6 African Govts represented by Health, Finance, Public Service & Education

The vision of the Africa Platform is to “Strengthen human resources for health as a key component of health systems strengthening, and essential action to assist African countries achieve the Millennium Development Goals’

Functional Areas of the Africa Platform on HRH Country support and action Learning and action research Tracking and coordination Advocacy and resource mobilization. Membership of the Global Work Force Alliance