Introduction A–1

IntroductionLocal officials are almost always those considered ultimately responsible forthe success or failure of the water and wastewater systems operated by theircommunities. Because skillful management protects public health and theenvironment, as well as the very considerable investments by communities ininfrastructure and staffing, this handbook has been designed to help elected,administrative, and managerial officials understand the various legal andtechnical requirements for the treatment, storage, and distribution of drink-ing water and the collection, treatment, and discharge of wastewater. Thehandbook explains federal and state regulations and legal liability for viola-tions; operations and maintenance strategies to ensure compliance and fosterplant optimization; and techniques for effective personnel and contractmanagement, public relations, and community education. The handbook alsodescribes the basics of sound financial management and sources of loan andgrant assistance for building or upgrading publicly-owned water and wastewa-ter systems.

Each section of the handbook provides an overview of the “need-to-know”information for local officials. At the end of the handbook is a substantialbibliography and additional resources for local officials who would like tolearn more. Included is a sample monthly reporting format designed to helpofficials gather from their employees the information they need to properlymanage their water and wastewater systems. Finally, a comprehensive glossaryof common drinking water and wastewater terms is also provided.

Helpful GuidanceTo get up to speedquickly, review thechapters onregulations andliability, as well asthe glossary andsample reportingform.