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Introducing

Your water heater is trying to tell you something…

What is iCOMM?

iCOMM is a Service that provides customers– Remote monitoring of compatible water heaters and boilers– Text message or e-mail notification in the event of any of 36

faults/alerts– Leak detection and notification– Audible and visual alarm at the job site in the event of a fault

or alert– BACnet communication with building management systems– Graphical run time and temperature information viewed at

www.aosmithconnect.com– Monthly e-mail summary of water heater/boiler operation

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How iCOMM Can Benefit You

The iCOMM service benefits– Faster response time in the event of an issue

Issue may be resolved before you run out of hot water– Energy savings

Remote visibility of temperature set point and unit operation– Faster response time in the event of a tank leak

Avoids potentially costly damage caused by water– Knowledge of you systems operation

Truly understand if your unit is sized properly– Two-way BACnet communication

Change set points remotely and utilize BMS benefits– Increase the life of your water heater or boiler

Information provided allows time to proactively address issues that may shorten the service life of you unit

– Allows for informed management of a planned replacement programPlanned replacements based on run and cycle times rather than install date

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What is Required for iCOMM?

Prerequisites for utilizing the iCOMM service– Facility must have “always on” internet access where

units are locatedWired Ethernet connects directly into the iCOMM communications moduleWireless signal can be used by installing optional wireless adapter (Linksys WGA600N recommended)

– Compatible A. O. Smith water heater or boiler featuring A. O. Smith controls

Five families of compatible products, including all Cyclone® Xi models

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A. O. Smith Offers a Variety of Compatible Units

Cyclone® Xi Commercial Gas Models

Custom Xi

Commercial Electric Models

VF Variable Fire

Boiler

Gold Xi

Electric Models

Vertex™ 100 Residential and Cyclone 100

Commercial Gas Models

Genesis®

Boiler

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iCOMM Hardware

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Communications Module

Front View

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Water Leak Detector

iCOMM™ standard device. Ships with communication moduleLay the Leak Detector flat on

the floor by the storage tank in low traffic area.Low voltage wiring from CM

connects to leak detector.

CM Front Edge

Leak Detector Wiring Terminals

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MDAs are used when more than one tank type water heater is connected to a CM – multiple connection systems.One MDA will be installed with each tank type water heater on multiple water heater installations.MDAs are not required on boiler products installed on single or multiple connection systems.

Multi-Device Adapter (MDA)TM

Alarm Box (Optional)

iCOMM™ optional device.Wall mounted.Low voltage (24 VAC) signal/wiring

from CM initiates alarm function.Provides audible and visual alarm

notification in the area.Triggers on all appliance Fault or

Alert conditions.Triggers on Leak Detection Device

activation.Triggers on user definable low

water temperature set point – set point adjustment made on iCOMM™ web site.

CM Right EdgeAlarm Box Wiring Terminals

Alarm BuzzerAlarm Light

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iCOMM Installation Services

Optional installation services by AT&T ConnecTech®Network of 1,200 qualified installers nationwideAffordable and trouble free installationCall 888-WATER02 to schedule installation

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iCOMM Subscription

Use of iCOMM requires annual subscriptionSubscription allows access to websiteSubscriptions sold in yearly incrementsDiscount rates for multiple year subscriptionsMinimum one year subscription requiredPurchase subscription at www.aosmithconnect.com or call 888-WATER02

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iComm Remote Connectivity

Single or multiple A.O. Smith water heaters or boilers connects to iCOMM communications module

Water heater or boiler information is transferred via in internet for remote monitoring

Customers “fleet” of water heaters is monitored at their office on the web

Web Interface

Subscriber loginPurchase iCOMM– Hardware– Optional installation services– Annual subscriptionHeater Status (for example):– Pressure Switches– Igniter– Gas Valve OperationHeater Information (for

example):– Burner On Time– Cycle CountFault Occurrence CountsFault HistoryGraphs (for example):– Temperature over Time– Run Time / Hour– Run Time / Day– Estimated Savings http://www.aosmithconnect.com

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Your water heater is trying to tell you something…