IntroducingThe McLaughlin CompanyMobile Claim Application

We have developed a mobile application to help our insureds gather and submit information to us when they are involved in an automobile accident.

To safeguard this and other sensitive information is it critical that you password

protect your device.

Important!!

How do I get the application?

Android users can add the

application to their device by scanning this

Quick Response (QR) code.

How do I get the application?

Apple users should scan

this QR Code

Questions?

If you have questions about the application contact The McLaughlin Company NOW so we can walk you through the application

Call 202-293-5566Ask for Brenda Mantz

Welcome Screen

You can navigate easily through the application from this welcome screen

Before the accident

Familiarize yourself with your new mobile application so you will know how to use it in the event of an accident

Before the accident

Take a photograph of your INSURANCE ID card and save it under the tab MY AUTO ID CARD

My Auto ID Card• Open Form• Select Attach• Select “Take a

Photo”• Take a picture of

your auto id card• Select Done• Fill in the other

data on form• Save form to your

device

Keep Safety First

Exchange Information

Many devices have voice recognition . If your device permits, you may choose to use this voice recognition feature to fill in the blanks.

We designed the application to capture pictures of the auto, registration and ID cards. If someone objects to allowing you to take a picture just fill in the information.

If anyone is injured call us right away at 301-591-3535.

Our claim line is monitored 24 hours a day.

After Your Accident

First things firstSelect your union from the list

Give us your name** and phone number

Make sure we can call you back at the number you give us.

**You are not a NUMBER. We will locate your information first by your union and then by your name.

Information on the Other DriverYou can fill in this information manually or you can take a picture of the other driver’s license.

Make sure you give us a number where we can reach the other driver.

If someone else was driving your carUse the mobile application to take a picture of their driver’s license and insert any missing information.

Vehicle Registration CardUse your mobile application to take a picture and attach to the claim.

Insert any missing information manually

IF YOUR DEVICE PERMITS, YOU MAY CHOOSE TO USE ITS VOICE RECOGNITION FEATURE TO FILL IN THE BLANKS

WitnessesInsert the name and phone number of any witnesses.

ReviewUsing your mobile application you will be able to provide•Basic information•Driver Information •Vehicle Information•Witness Information

You will also use the application to take pictures of the accident

Before taking photosInsert the Name of the driver

Your Location

Incident Date

(Your photos will be tagged with this information)

Next you will add pictures on the next page of the app.

Accident PhotosSelect ATTACH

Take a Picture

Repeat

(At this time you can attach up to THREE pictures of the accident)

There is space for you to make a simple drawing of the accident

Save your claim and click submitWhen you click “SUBMIT” in the bottom right hand corner of the application your claim and all documentation are automatically sent to our claims professionals

We will receive your claim in “real time” but you always have the option of CALLING us.

301-591-3535Ask for Melissa Maddox

Roadside assistanceWe have built in links to •Tow Trucks•Gas Stations•Rental Cars •Auto Repair

These links are provided for your convenience only and are not a part of your insured claim service.

Maps

The application will use your device’s installed map application to display a map.

Questions?

If you have questions about the application contact The McLaughlin Company NOW so we can walk you through the application

Call 202-293-5566Ask for Brenda Mantz

How can we make it better?This application was conceived

by Ted Pappas as a part of his continuing efforts to provide the best possible service to our insureds.

If you have comments or suggestions we encourage you to call us at 202-293-5566

We have added a folder you can use to attach documents you may need ready access to such as

Auto ID Cards on Personal Automobiles

Passport Information

Medical Insurance Information

Frequent Flyer Information

Just Added!

To safeguard this and other sensitive information is it critical that you password

protect your device.

Important!!