introducing opentext ™ business network

Business Network Release 16

OpenText Confidential. ©2016 All Rights Reserved. 2OpenText Confidential. ©2016 All Rights Reserved. 2

THE Digital Platform

Release 16: THE Digital Platform

OpenText Confidential. ©2016 All Rights Reserved. 3


What is the OpenText Business Network?

The OpenText Business Network is a cloud ecosystem of interconnected trading

partners with hyper automation, pervasive integration, and deep visibility across

extended business processes, enabling compliance and accelerated time to revenue.


(Multi-)Enterprise Information Management

Structured Information

B2BIntegration

Ecommerce Compliance

Format & Comms.

Translation

Community Onboarding

Procure to Pay

Order & Shipment

Visibility

Analytics & Reporting

ManagedServices Unstructured

Information

On-demandMessaging

Managed File Transfer

Alerts & Notifications Fax

Solutions

EncryptedEmail

Security, Compliance

Fax, Email Conversion

EDI

Copyright © OpenText Corporation. All rights reserved.OpenText Confidential. ©2016 All Rights Reserved. 6

Business Network Solutions

Integration

• Integration in the cloud• Value-added network• B2B gateway

Managed Services

• Expert people, process• Mapping, translation• Visibility, alerting

Community

• Enablement• Onboarding services• Information management

Procure to Pay

• Order management• Logistics tracking• E-invoicing

Secure Messaging

• Fax• Secure email• Managed file transfer

Notifications

• Voice• SMS• Email


$6,500,000,000,000 IN TRANSACTION DOLLAR VALUE PROCESSED

23/25 WORLD-CLASS SUPPLY CHAINS

BUSINESSES CONNECTED 600,000

16 BILLION E-COMMERCE TRANSACTIONS

65K CUSTOMERS

2 BILLION FAXES

OpenText Business Network Enables:


Information is the currencyof the digital economy


34%

34% of all structured data in ERP systems is sourced from trading partners, outside the enterpriseCustom Research, commissioned by OpenText (GXS)


Long tail of SMB vendors Systems, protocols,

standards Time zones, languages Order portals, manual input

Onboard Order Receive Reconcile Pay

Supplier n

Supplier 1

Supplier 2

Bank

Supplier 3

Procure-to-Pay Information Flow


Order-to-Cash Information Flow

E-Commerce portals Mandates, compliance Multiple standards Diverse stakeholders Customer satisfaction

Connect ReceiveOrder

Ship Comply Invoice

Customer 2

Distributor

Carrier

Customer 3

Customer n

Customer 1


Bank 1Bank 3

Bank n

Bank 2

Extract Process Acknowledge Route Receipt

Corporate-to-Bank Information Flow

Multiple formats Unique bank needs Direct connects SWIFTnet Highly regulated


End-to-end Information Flow Digitization


B2B Automation Drivers

Expansion into new markets… companies must embrace government compliance procedures

Increased competitive pressure… automate customer processes… react to changing market conditions

Increased supply chain efficiency … automate supplier processes… reduce cycle time

Bimodal strategy to balance efficiency with innovation and transformative growth


The Pitfalls

Many of today’s supply chains are inadequate to manage current business complexity

Customer service metrics can be severely impacted due to delivery lead times from low-cost countries

Increasing risk of supply chain disruption… natural disasters, wars, strikes, etc.

At a time where products have to be promptly available, complexity is delaying new product introduction


Release 16 Investments

$2BUSDInvestment

Analytics

Hybrid Strategy

BusinessNetwork

PostgresDatabase

ManagedServices

Open Stack


OpenText Release 16 brings to bear many compelling events and investments to offer an unparalleled opportunity for digital transformation across use cases and solutions


P2P process support Logistics track and trace Supply chain analytics Trading partner digitization Compliance Mobility

Innovations

OpenText Confidential. ©2016 All Rights Reserved.


Beyond Information Exchange

Embedded analytics to provide deep operational and business insights

Cloud applications for richer business process optimization

Leverages mobile interfaces to allow anytime, anyplace access

Provides a cloud environment to modernize legacy environments


… To Analytics & Process Optimization

BUSINESS NETWORK MATURITY

AUTOMATE• Capture• Translate• Transact

• Process orchestration

• Performance, risk mitigation

• Anywhere, anytime access

• Embedded analytics

• Operational metrics

• Business metrics

INTEGRATEINSIGHT

COLLABORATEGENERATE

• Process ecosystem

• Shared value creation

• Strategic partnerships

VALU

E

• Onboard• Connect• Notify


Evolving Information Exchange

Extract

CaptureDigitize

Exchange

Secure

Transact

Communityonboarding

Help desk

Issue resolution

Manage

IntegrateTranslate

Map

xxx

Define Collaborate

Optimize

Process

AnalyzeInsight

Predict

Enterprise Applications

Data

structuredun-

structured


Trading Grid Analytics

Document introspection for business metrics Supplier performance

Order fill rate

Invoice accuracy

Metadata for operational metrics Volume by trading partner

Volume by business document type

Predictive analytics based on variances


Trading Grid Analytics

Operational metrics

Business metrics

Delivering Supply Chain Intelligence for existing and new Managed Services customers with:

Volume by document type Volume by trading partner

ASN timeliness Price variance Invoice accuracy Top trading partners by spend Quantity variance Order acceptance Top trading partners by product qty./unit


Supplier KPIs

8 supplier key performance indicators via OpenText Analytics (iHub) for improved exception management, risk mitigation

Line fill rateOrder fill rateUnit fill rateValue fill rateASN timelinessOrder acceptanceDelivery punctualityInvoice accuracy

And more with Track & Trace!


Logistics Track & Trace

Shipment tracking—following the physical movement of goods from ship-from location to delivery

Dynamic pipeline calculation—calculates new arrival times as goods travel to destination

4 new metrics for carrier and logistics provider performance:

Late activities Late shipments Data timeliness On-time pickups

Shipment Status TrackingWhich orders will ship on

time and which will be delayed


Mobile Transaction Visibility

Mobile interface for Active Documents built on OpenText AppWorks

Search and view transactions including lifecycle

View transaction trends

View transaction summary


Mobile Order Management

Mobile interface for Active Orders built on OpenText AppWorks

Mobile order status

Delivery estimates

Approve/reject workflow


REPORT RESOLVE DISPUTE ASSESS REVIEWIDENTIFY

Improved supplier performance

Consistent and accurate chargebacks

VisibilityMobile deduction capture

Improved communicationsand collaboration

Offset expenses from errors

SUPPLIERS

VENDOR COMPLIANCE

PROGRAM

RETAILER

Data and Shipments

OpenText Deduction Management

Retail Deduction Management

Usability enhancements:

Client-defined fields to match compliance process

Identify/remove duplicate deductions, reduce disputes

New filtering, exporting, display configuration

Mobile interface


Invoice Compliance

B2B B2GNew •Malta

•Japan•Saudi Arabia•Turkey

•n/a

Enhanced •Mexico•Italy

• Italy

Expanded geographic coverage for invoice compliance


Fax2EDI, Email2EDI

PO or Invoice received as fax or email attachment

Image scanned in OCC, key data fields extracted

XML output for conversion into desired format

Data validation

Automating the supply chain with 100% EDI enablement


Business Network

http://www.opentext.com/2/global/sso_download_open?docpath=/corporate/customer/casestudy/Alstom_Power-0715-EN.pdf


Business Network Value Realized

Growth Profitability Agility

Annual B2B cost savings of 20%-40%

Energy org. saved $1.7M in 1st year, or 72%, by finding hidden costs

Telco firm automated P2P with 13,000 suppliers, saving $millions in AP costs

Large retailer sped inventory turns from 2.9 to 3.5 per year with ASNs

Confectionary brand expanded market reach to 40% more countries

British retailer cut lead times for new stock from weeks to days with EDI program

96% of orgs increase value of their B2B programs & supply chain performance

57% claim an increase in customer satisfaction

39% see greater inventory visibility, resulting in fewer shipping delays, less excess inventory, fewer stock-outs


Not all Business Networks are Created Equal

TrustedExperts

GlobalReach

PervasiveIntegration

ProvenScale

• 16B transactions• $6.5T in commerce• 600K trading partners

• ~800 MS customers• 1300 support staff• 23/25 top supply chains

• Global infrastructure• DCs in all major regions• Operate in 72 countries

• Structured, unstructured• Digitize any partner• Rich ERP integration


Thank You

SuiteIntegration

Information Flows

Cloud Mobility

Business Network

Supply Chain

Analytics

Procure to Pay

Active Apps Mobile