introducing ikano
TRANSCRIPT
Hello. We’re
We are an international group
of companies
Today Ikano is an international group of
companies with four divisions
operating across 17 countries.
The divisions are:
Finance, Retail, Insurance and Real estate.
13
The Ikano Group operates in Europe and Asia, with
the group head office located in Luxembourg
Over 4500 co-workers
Finance business area volume 5.7 billion euros
Real estate market value 1.8 billion euros
Retail Asia turnover 431 million euros
Insurance business area gross premiums 107 million
euros
Introducing Ikano Bank
Our heritage
Where we come from
The beginning
Our heritage begins in a region of southern Sweden known
for its harsh unproductive land, but defined by the hard
working and innovative people living there.
It was here on a small farm in 1943 that Ingvar Kamprad
founded IKEA. Initially selling matchsticks and fountain pens,
he grew the company to become an internationally
successful retailer.
In 1956 Ikano AB was created to manage all non-furniture
related aspects of IKEA’s business and in 1988 Ikano
separated from IKEA to become an independent set of
companies, wholly owned by the Kamprad family.
Introducing Ikano Bank
Our famous friends
Who we work with
Ikano works with over 70 diverse partners across multiple
sectors - from fashion, furniture and home wares through
to opticians and home improvements.
Our range of finance solutions covers every kind of
transaction, from low value frequent purchases to one-off
big ticket items.
We are one of the UK’s leading retail finance companies
and we pride ourselves on providing products and services
to customers that are smart, simple and fair.
Over 70 Partners 500,000 POS loan customers
Loyalty and CRM solutions managing over 8m members
320,000 private label store card customers
Introducing Ikano Bank
Our culture and values
The Ikano essence
The essence of our business is rooted in our heritage. A
culture born from common sense and simplicity, working
together and daring to be different. Living these values for
more than two decades has created the undeniable Ikano
spirit we are proud of today.
We want our customers, partners and co-workers to choose
us for what we stand for, what we deliver and how we
deliver it.
Our business promise is on fair terms and stands for being a
good partner. It’s about being available, reliable, delivering
what is promised and doing it on time.
Introducing Ikano Bank
Working with Ikano
Ikano Working with Ikano
Choosing the right finance options
What you can expect from Ikano
Our expertise helps partners use finance to
grow retail sales. We will work with you to
achieve the highest possible accept rates and
drive incremental sales.
Facilitate up-sell conversation, bundle deals
and warranty sales
Increase sales & ATV
Increase customer base, loyalty & retention
Drive footfall & maximise conversion
Enhance customer insight
Competitive pricing
Maximise value and control cost
Increase profitability
Working with Ikano
Additional services
Ikano Insight
Strategic partnership approach
Stress-free switching
We regularly work alongside other finance providers and have dedicated
subject matter experts to ensure a smooth transition
• Commercially minded and customer focused
• Subject matter experts guide you through project scoping and requirements
• Stress free implementation and operational integration
• Integrated settlement and fulfilment processes
• Thorough testing and performance monitoring
• Dedicated support for launch and post project evaluation
On-going support
Our aim is to build long-term strategic partnerships. We’ll continue to
support you, review performance and work together to grow your business.
• Dedicated account management support and regular reviews
• Assistance with marketing, training materials and fraud prevention
• Strong focus on compliance and regulatory support
• Automated sales reporting and MI to inform your business and aid strategic planning
• Customer insight and loyalty services
• UK call centre open 364 days a year providing underwriting, customer support and account administration.
Thank You
Vielen Dank
Tack
Tak
Takk
Kiitoksia
Dziekuje
cпacибo