intro to polls by david – hotjar

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@DavidDarmanin Introduction to Polls @DavidDarmanin

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Page 1: Intro to Polls by David – Hotjar

@DavidDarmanin

Introduction to Polls

@DavidDarmanin

Page 2: Intro to Polls by David – Hotjar

@DavidDarmanin

Features

Page 3: Intro to Polls by David – Hotjar

@DavidDarmanin

Page 4: Intro to Polls by David – Hotjar

@DavidDarmanin

Page 5: Intro to Polls by David – Hotjar

@DavidDarmanin

The Big Picture

Page 6: Intro to Polls by David – Hotjar

@DavidDarmanin

1. Drivers

A. “Quick question – How can we make this page better?”

B. “Where exactly did you first hear about us?”

C. “Quick question – why are you looking for [name] today?”

Targeting:

● Show on your highest traffic landing pages.● Try showing the question after a short time e.g. 5 seconds.

Page 7: Intro to Polls by David – Hotjar

@DavidDarmanin

2. Barriers

A. “Quick question – what stopped you from [action] today?”

B. “What are your main concerns or questions about [name]?”

Targeting:

● Target pages with the biggest drop off in funnels.● Start by showing the question when users are abandoning.

Page 8: Intro to Polls by David – Hotjar

@DavidDarmanin

3. Hooks

A. “Quick question – What persuaded you to signup today?”

B. “Thanks for [action]! How are you planning to use [name]?”

Targeting:

● Target your thank you pages with a short delay e.g. 5 seconds.● You can target multiple thank you pages using ‘contains’.

Page 9: Intro to Polls by David – Hotjar

@DavidDarmanin

TIPSA. Don’t force answers into buckets.

Ask open ended questions.

Page 10: Intro to Polls by David – Hotjar

@DavidDarmanin

TIPSB. Download replies and organize them by ‘theme’.

Page 11: Intro to Polls by David – Hotjar

@DavidDarmanin

TIPSC. Use the exact same words your users use

in their replies!

Page 12: Intro to Polls by David – Hotjar

@DavidDarmanin

Get today’s slides now from:@DavidDarmanin

Thank you!