interviewing techniques
DESCRIPTION
Interviewing Techniques. Dr. Neil Schwartz Psych 560. The Interview as Test. It is a data gathering method to describe and predict a person’s behavior. It must be purposeful, responsible, and goal directed. - PowerPoint PPT PresentationTRANSCRIPT
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It is a data gathering method to describe and predict a person’s behavior.
It must be purposeful, responsible, and goal directed.
It is reciprocal in nature– both interviewer and interviewee affect the behavior of the other.
It can be conceived as social facilitation to gather qualitative data.
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Effective interviewing skills are based on:› Warmth› Genuineness› Acceptance› Understanding› Openness› Honesty› Fairness
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Be centered, mindful & attentive.
Use open-ended questions.
Be flexible.
Avoid judgment or evaluative statements.
Avoid probing statements.
Keep personal attitudes and emotions in check.
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Transitional Phrases Verbatim Playback Paraphrasing and Restatement Summarizing Clarification Empathy and Understanding
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Based on the idea that accurate understanding leads to self-exploration.
It makes use of open-ended questions from which to understand the interviewee.
It makes use of confrontation, but principally in the context of the therapeutic interview.
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They provide a specific set of questions pin a particular order.
They make use of standardized rules for probing responses.
They are used along with specific scoring procedures that are typically norm referenced.
The DSM IV is used with a structured interview.
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The purpose of CH interviews are to understand a person’s background.
They may are highly structured. They are extremely high in reliability. They yield little to no self-awareness or
therapeutic effect.
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Interviews are prone to the Halo Effect.› The tendency to judge traits on the basis of a
general impression. Interview are effected by salient
characteristics. Interviews are effected by cultural biases
and misunderstandings. They should be regarded as yielding
tentative hypotheses.
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The best estimate of interview reliability is based on inter-interviewer reliability.
Structured interviews are significantly more reliability than unstructured ones.
Reliability is enhanced when interviewers are trained to evaluate highly specific dimensions.