interviewing techniques

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Interviewing Techniques. Dr. Neil Schwartz Psych 560. The Interview as Test. It is a data gathering method to describe and predict a person’s behavior. It must be purposeful, responsible, and goal directed. - PowerPoint PPT Presentation

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Page 1: Interviewing Techniques
Page 2: Interviewing Techniques

It is a data gathering method to describe and predict a person’s behavior.

It must be purposeful, responsible, and goal directed.

It is reciprocal in nature– both interviewer and interviewee affect the behavior of the other.

It can be conceived as social facilitation to gather qualitative data.

Page 3: Interviewing Techniques

Effective interviewing skills are based on:› Warmth› Genuineness› Acceptance› Understanding› Openness› Honesty› Fairness

Page 4: Interviewing Techniques

Be centered, mindful & attentive.

Use open-ended questions.

Be flexible.

Avoid judgment or evaluative statements.

Avoid probing statements.

Keep personal attitudes and emotions in check.

Page 5: Interviewing Techniques

Transitional Phrases Verbatim Playback Paraphrasing and Restatement Summarizing Clarification Empathy and Understanding

Page 6: Interviewing Techniques

Based on the idea that accurate understanding leads to self-exploration.

It makes use of open-ended questions from which to understand the interviewee.

It makes use of confrontation, but principally in the context of the therapeutic interview.

Page 7: Interviewing Techniques

They provide a specific set of questions pin a particular order.

They make use of standardized rules for probing responses.

They are used along with specific scoring procedures that are typically norm referenced.

The DSM IV is used with a structured interview.

Page 8: Interviewing Techniques

The purpose of CH interviews are to understand a person’s background.

They may are highly structured. They are extremely high in reliability. They yield little to no self-awareness or

therapeutic effect.

Page 9: Interviewing Techniques

Interviews are prone to the Halo Effect.› The tendency to judge traits on the basis of a

general impression. Interview are effected by salient

characteristics. Interviews are effected by cultural biases

and misunderstandings. They should be regarded as yielding

tentative hypotheses.

Page 10: Interviewing Techniques

The best estimate of interview reliability is based on inter-interviewer reliability.

Structured interviews are significantly more reliability than unstructured ones.

Reliability is enhanced when interviewers are trained to evaluate highly specific dimensions.